Triton Systems FT7000XP Series Owner's manual

MODEL FT7000

XP

“FULL FUNCTION ATM”

USER MANUAL

VERSION 2.0

TDN 07102-00070B 07/2008

COPYRIGHT NOTICE

operating company of Dover Electronics, Inc., a subsidiary of Dover Corporation (NYSE-DOV). DOVER,

the DOVER logo and the Dover family of marks and TRITON, the TRITON logo and the Triton family of

marks are registered trademarks of Delaware Capital Formation, Inc., a wholly owned subsidiary of Dover

Corporation.

CORPORATE HEADQUARTERS:

522 E. Railroad Street

Long Beach, MS 39560

Phone: (228) 868-1317

Fax: (228) 868-0437

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NOTICES

This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or

transmitted by any means or in any form, without prior consent in writing from Triton Systems of Delaware,

Inc.

The information in this publication has been carefully checked and is believed to be accurate. However,

Triton Systems of Delaware, Inc. assumes no responsibility for any inaccuracies, errors, or omissions that

may be contained in this document. In no event will Triton Systems of Delaware, Inc. be liable for direct,

indirect, special, incidental, or consequential damages resulting from any defect or omission in this manual,

even if advised of the possibility of such damages.

In the interest of continued product development, Triton Systems of Delaware, Inc. reserves the right to make

improvements in its documentation and the products it describes at any time, without notice or obligation.

TRADEMARK A CKNOWLEDGEMENTS

Microsoft Windows is a registered trademark of Microsoft Corporation in the United States and/or other

countries. Triton Connect and Prism are trademarks of Triton Systems of Delaware, Inc. Back-UPS is a

registered trademark of American Power Conversion Corporation. Intel is a registered trademark of Intel

Corporation. Lexar and the Lexar logo are trademarks of Lexar Media, Inc. NCR is a registered trademark of

NCR Corporation in the United States and other countries. Diebold is a trademark of Diebold, Incorporated.

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CONTENTS

SECTION 1 - INTRODUCTION ..................................................................................... 1

WHAT’S IN THIS MANUAL ................................................................................................................... 2

PC-BASED MODELS ............................................................................................................................ 2

CLASS OF SERVICE (BUSINESS HOURS-VS-LEVEL1) .................................................................................. 2

OPERATING SYSTEM ............................................................................................................................ 2

PLATFORM AND INTERNET .................................................................................................................... 3

FEATURE HIGHLIGHTS .......................................................................................................................... 4

STANDARD FEATURES .......................................................................................................................... 5

ACCESS AND TRANSACTION SECURITY .................................................................................................. 5

MULTIMEDIA INTERFACE (AUDIO/VIDEO) .............................................................................................. 6

STORAGE OF FILES .............................................................................................................................. 6

VOICE-ENABLED TRANSACTIONS .......................................................................................................... 6

COMMUNICATIONS ............................................................................................................................... 6

ELECTRONIC JOURNAL ......................................................................................................................... 7

TERMINAL SETTLEMENT ....................................................................................................................... 7

MULTI-LANGUAGE SUPPORT ................................................................................................................ 7

MESSAGES ......................................................................................................................................... 7

TRANSACTION AND ACCOUNT TYPE CONFIGURATION ............................................................................. 7

REAR SERVICE PANEL .......................................................................................................................... 7

OPERATING SPECIFICATIONS / WEIGHTS ................................................................................................ 8

SECTION 2 - BASIC OPERATION ................................................................................ 9

INTRODUCTION .................................................................................................................................... 10

CONTROL PANEL LAYOUT ........................................................................................................................... 10-11

KEYPAD OPERATION ........................................................................................................................... 11

SCREEN FUNCTION KEYS ..................................................................................................................... 12

REAR SERVICE PANEL .......................................................................................................................... 12

REAR ACCESS SERVICE DOORS ............................................................................................................. 13

FRONT ACCESS CONTROL PANEL .......................................................................................................... 13

MENU-BASED OPERATION .................................................................................................................... 14

VOICE-ENABLED TRANSACTIONS .......................................................................................................... 15

SECTION 3 - REPLENISHING CASSETTES ..................................................................... 17

INTRODUCTION .................................................................................................................................... 18

DISPENSING MECHANISM(S) ................................................................................................................. 18

NOTE CONDITION ................................................................................................................................19

REPLENISHING CASSETTE(S) - F510 .................................................................................................... 20

REMOVING NOTE CASSETTE ................................................................................................................. 20

OPENING NOTE CASSETTE .................................................................................................................... 20

LOADING/INSTALLING NOTE CASSETTE .................................................................................................. 21

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REPLENISHING CASSETTE(S) - NMD-100 ............................................................................................ 23

REMOVING NOTE CASSETTE ................................................................................................................. 23

OPENING NOTE CASSETTE .................................................................................................................... 24

LOADING NOTE CASSETTE .................................................................................................................... 24

INSTALLING NOTE CASSETTE ................................................................................................................ 26

REMOVING THE REJECT CASSETTE ......................................................................................................... 26

OPENING THE REJECT CASSETTE ........................................................................................................... 27

INSTALLING THE REJECT CASSETTE ........................................................................................................ 27

VERIFY OPERATION ............................................................................................................................ 28

SECTION 4 - GENERAL MAINTENANCE ........................................................................ 29

INTRODUCTION .................................................................................................................................... 30

REPLENISHING RECEIPT PAPER ............................................................................................................ 30

LOADING ENVELOPES (EDU) ............................................................................................................... 33

REPLACING RIBBON CARTRIDGE (EDU) ................................................................................................ 34

REPLENISHING PAPER (JOURNAL PRINTER) ............................................................................................ 35

LOADING INK CARTRIDGE (JOURNAL PRINTER) ...................................................................................... 37

CLEANING THE ENCLOSURE ................................................................................................................. 39

CLEANING THE DISPLAY ...................................................................................................................... 39

CARD READER CLEANING .................................................................................................................... 39

RECEIPT PAPER SPECIFICATIONS ........................................................................................................... 40

SECTION 5 - MANAGEMENT FUNCTIONS .................................................................... 41

INTRODUCTION .................................................................................................................................... 42

WHAT IS PRISM 912-EMULATION ........................................................................................................... 42

XP PRISM SOFTWARE ARCHITECTURE .................................................................................................... 44

DISPLAY POWER-UP SEQUENCE ........................................................................................................... 45

ACCESSING THE MANAGEMENT FUNCTIONS MENU ................................................................................ 45

SWITCHING SCREENS ........................................................................................................................... 47

FUNCTION A VAILABILITY ..................................................................................................................... 48

MANAGEMENT REPORTS ...................................................................................................................... 49

TERMINAL SETTLEMENT FUNCTIONS ..................................................................................... 50

TERMINAL SETTLEMENT FUNCTIONS (MAIN MENU) ............................................................................... 51

VIEW / CLEAR ATM SETTLEMENT TOTALS ............................................................................................ 52

OVERVIEW .......................................................................................................................................... 53

CONFIGURE REAR SETTLEMENT ............................................................................................................ 53

REPLENISH CASSETTE(S) ...................................................................................................................... 56

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KEYPAD ............................................................................................................................................. 75

KEYPAD DEVICE STATUS .................................................................................................................... 76

TEST KEYPAD ................................................................................................................................... 77

CLEAR TAMPER ................................................................................................................................78

RESET .............................................................................................................................................. 78

GENERAL I/O DIAGNOSTICS ................................................................................................................. 79

LED INDICATORS ............................................................................................................................... 79

HEADPHONE TEST ............................................................................................................................. 80

SAFE DOOR TEST .............................................................................................................................. 80

CABINET DOOR TEST .......................................................................................................................... 81

PRINTER POSITION TEST ..................................................................................................................... 81

PREVIEW SAMPLE VOICE .................................................................................................................... 81

ENVELOPE DEPOSITORY ....................................................................................................................... 82

ENVELOPE DEPOSITORY STATUS .......................................................................................................... 83

ENVELOPE ACCEPT TEST .................................................................................................................... 84

ENVELOPE RETURN TEST ................................................................................................................... 85

ENVELOPE DISPENSE AND RETRACT TEST ............................................................................................ 86

ENVELOPE LENGTH TEST ................................................................................................................... 87

SHUTTER TEST (ENVELOPE DEPOSITORY) ............................................................................................. 88

RESET .............................................................................................................................................. 88

DIAGNOSTICS ....................................................................................................................... 57

DIAGNOSTIC FUNCTIONS (MAIN MENU) ................................................................................................ 59

CASH DISPENSER ................................................................................................................................60

CASH DISPENSER STATUS ................................................................................................................... 61

PURGE ............................................................................................................................................. 62

TEST DISPENSE ................................................................................................................................. 63

FORCE UNLOCK CASSETTE ................................................................................................................. 64

INJECT NEW CASSETTE ID .................................................................................................................. 65

UNLOCK / LOCK A LL CASSETTES ........................................................................................................ 66

SHUTTER TEST (DISPENSER) ............................................................................................................... 67

CARD READER .................................................................................................................................... 68

CARD READER STATUS ....................................................................................................................... 69

SCAN CARD ...................................................................................................................................... 70

TRACK 3 READ / WRITE .................................................................................................................... 71

RESET .............................................................................................................................................. 71

PRINTER ............................................................................................................................................. 72

DEVICE STATUS ................................................................................................................................. 73

PRINT TEST DATA .............................................................................................................................. 74

RESET .............................................................................................................................................. 74

CONTENTS

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TERMINAL CONFIGURATION ............................................................................................................... 114

TERMINAL CONFIGURATION FUNCTIONS (MAIN MENU) ............................................................................117-118

GENERAL PARAMETERS ....................................................................................................................... 119

TERMINAL NUMBER .......................................................................................................................... 119

SEND CABINET A LARM STATUS ........................................................................................................... 119

SELECT CABINET A LARM STATUS CODE ............................................................................................... 119

SEND SAFE DOOR A LARM STATUS ...................................................................................................... 119

ENTER / EXIT MAINTENANCE STATUS OPTIONS ..................................................................................... 119

SET ZERO PANLN TO 1F .................................................................................................................. 120

RESTRICT WINDOWS A CCESS STATUS ................................................................................................... 120

SAV E GENERAL PARAMETERS / EXIT .................................................................................................... 120

COUPONS ........................................................................................................................................... 121

ELECTRONIC JOURNAL ....................................................................................................................... 89

ELECTRONIC JOURNAL FUNCTIONS (MAIN MENU) ................................................................................. 90

EXPORT UNAUDITED RECORDS .............................................................................................................. 91

D

ISPLAY LAST X RECORDS ................................................................................................................... 92

JOURNAL STATISTICS ............................................................................................................................ 93

JOURNAL SETTINGS ............................................................................................................................. 94

AUTO EXPORT ................................................................................................................................... 94

A

UTO DELETE .................................................................................................................................. 95

DELETE INTERVAL (DAYS ) .................................................................................................................. 95

DELETE RECORDS OLDER THAN (DAYS) ............................................................................................. 95

SAV E SETTINGS / EXIT ........................................................................................................................ 95

PASSWORD MAINTENANCE ................................................................................................................. 96

PASSWORD MAINTENANCE FUNCTIONS (MAIN MENU) ........................................................................... 97

CHANGE USER PASSWORD ................................................................................................................... 98

CHANGE USER NAME .......................................................................................................................... 99

MODIFY USER A CCESS ........................................................................................................................ 100

ADD USER ......................................................................................................................................... 103

REMOVE USER .................................................................................................................................... 104

TERMINAL USERS ................................................................................................................................ 105

USER A CCESS REPORT ......................................................................................................................... 106

CHANGE USERS PASSWORD ................................................................................................................. 107

SYSTEM PARAMETERS ........................................................................................................................ 108

SYSTEM PARAMETERS FUNCTIONS (MAIN MENU) .................................................................................. 109

GENERAL SETTINGS ............................................................................................................................. 110

TIME ZONE / DAT A / TIME ................................................................................................................. 110

SELECT SCREEN FILE .......................................................................................................................... 110

SHUTDOWN / RESTART TERMINAL ......................................................................................................... 111

PERFORM SOFTWARE UPDATES ............................................................................................................. 112

PERFORM WINDOWS UPDATES ............................................................................................................. 113

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STATE SETTINGS .................................................................................................................................. 122

USE OVERLAY SCREEN FOR A MOUNT ENTRY........................................................................................ 122

USE ENTER KEY TO TERMINATE AMOUNT ENTRY ................................................................................. 122

MAP ENTER KEY FOR AMOUNT ENTRY ............................................................................................... 122

USE ENTER KEY TO TERMINATE INPUT INFORMATION ............................................................................ 122

MAP ENTER KEY FOR INPUT INFORMATION ..........................................................................................122

SAV E SETTINGS / EXIT ........................................................................................................................ 122

CASH DISPENSER SETUP ...................................................................................................................... 123

GENERAL SETTINGS ............................................................................................................................. 124

REPORT ERROR STATUS AS LOGICAL .................................................................................................... 124

TRAP STATUS THRESHOLD (CONSECUTIVE SHUTTER ERRORS)................................................................. 124

AUTOMATIC CASH RETRACT ............................................................................................................... 124

REPORT DISPENSER COMPLETION STATUS ............................................................................................ 125

NUMBER OF HOPPERS ........................................................................................................................ 125

SELECT PARTIAL DISPENSE STATUS ..................................................................................................... 125

SAV E SETTINGS / EXIT ........................................................................................................................ 125

912 HOST LOGICAL CASSETTE MAPPING ............................................................................................... 126

CONFIGURE CASSETTES ........................................................................................................................ 128

CURRENCY CODE .............................................................................................................................. 129

CURRENCY VALUE ............................................................................................................................ 129

CURRENCY VARIANT .......................................................................................................................... 129

SAV E CASSETTE SETTINGS .................................................................................................................. 129

CONFIGURE CURRENCIES ..................................................................................................................... 130

ADD/EDIT CURRENCIES ..................................................................................................................... 131

CURRENCY CODE .............................................................................................................................. 131

CURRENCY VALUE ............................................................................................................................. 132

CURRENCY VARIANT ........................................................................................................................... 132

CONTINUE TO CONFIGURE MEDIA DIMENSIONS ..................................................................................... 132

LIST CURRENCIES ................................................................................................................................ 134

INITIALIZE SECURITY MODULE ............................................................................................................. 135

SCREEN SETUP ................................................................................................................................... 136

GEOMETRY (ROW, COLUMN) .............................................................................................................. 136

SAV E SETTINGS / EXIT ........................................................................................................................ 136

AUDIO SETUP ..................................................................................................................................... 137

GENERAL SETTINGS ........................................................................................................................... 138

IMPORT - REPEAT KEY SPEECH DATA / ORIENTATION MESSAGE ............................................................ 139

PREVIEW - REPEAT KEY SPEECH / ORIENTATION MESSAGE / SAMPLE VOICE .......................................... 140

PRINTER SETUP ................................................................................................................................... 141

GENERAL SETTINGS ............................................................................................................................. 142

USE BLACK MARK PAPER ................................................................................................................. 142

CONFIGURE - RECEIPT PRINT FORM / COUPON PRINT FORM ....................................................................143

TEST - RECEIPT FORM SETTINGS / COUPON FORM SETTINGS .................................................................... 144

CONTENTS

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COMMUNICATION ................................................................................................................................ 145

GENERAL SETTINGS ............................................................................................................................. 146

MAC-ING ........................................................................................................................................ 146

ETHERNET SETTINGS ............................................................................................................................ 147

USE DHCP TO OBTAIN TERMINAL IP ADDRESS ..................................................................................... 147

TERMINAL IP ADDRESS ..................................................................................................................... 149

SUBNET MASK .................................................................................................................................. 149

DEFAULT GATEWAY ADDRESS ............................................................................................................. 149

USE DHCP SERVER TO OBTAIN DNS SERVER A DDRESS .......................................................................... 149

PRIMARY / ALTERNATE DNS SERVER .................................................................................................. 149

PRIMARY WINS SERVER .................................................................................................................... 150

HOST COMMUNICATION PROTOCOL SETTINGS ......................................................................................... 151

TCP/IP PROTOCOL SETTINGS ............................................................................................................. 151

SNA SETTINGS ................................................................................................................................... 153

EICON CARD SETTINGS ........................................................................................................................ 155

ENVELOPE DEPOSITORY SETUP ............................................................................................................ 156

ENVELOPE SUPPLY UNIT .................................................................................................................... 156

MAX NUMBER OF CONSECUTIVE DISPENSES ......................................................................................... 156

SAVE PARAMETERS / EXIT ................................................................................................................... 156

KEY MANAGEMENT ............................................................................................................................ 157

KEY MANAGEMENT FUNCTIONS (MAIN MENU) .................................................................................... 158

ENTER A KEY ..................................................................................................................................... 159

ENTER B KEY ..................................................................................................................................... 161

CHANGE PASSWORD FOR USER 1 / USER 2 ............................................................................................ 162

TERMINAL STATUS ............................................................................................................................. 163

TERMINAL STATUS FUNCTIONS (MAIN MENU) ....................................................................................... 164

DISPLAY CONFIGURATION SUMMARY .................................................................................................... 165

SAV E PARAMETERS TO EXTERNAL STORAGE ........................................................................................... 166

RESTORE PARAMETERS FROM EXTERNAL STORAGE ................................................................................. 167

EXPORT TRACE FILES .......................................................................................................................... 168

DISPLAY INSTALLED SOFTWARE SUMMARY ............................................................................................ 169

OPTIONAL APPLICATIONS ......................................................................................... 171

XP SOFTWARE A RCHITECTURE (WITHOUT PRISM) ............................................................................... 172

(VENDOR DEPENDENT MODE)

VENDOR DEPENDENT MODE (VDM) MAIN MENU ................................................................................ 173

JOURNAL PRINTER ............................................................................................................................... 174

DEVICE STATUS ................................................................................................................................... 175

PRINT TEST DATA ................................................................................................................................ 176

RESET ................................................................................................................................................ 176

XP SOFTWARE ARCHITECTURE (WITHOUT PRISM) - 3

RD

PARTY A PPLICATION ....................................... 177

CONTENTS

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SECTION 6 - ERROR CODES (WOSA / TERMINAL) ................................................... 179

INTRODUCTION .................................................................................................................................... 180

NMD E

RROR CODES ........................................................................................................................... 181

CARD READER ERROR CODES .............................................................................................................. 184

RECEIPT PRINTER ERROR CODES ........................................................................................................... 185

APPENDIX A - SOFTWARE LICENSE A GREEMENT / COMPLIANCE / EMISSIONS STATEMENT A-1

SOFTWARE LICENSE A GREEMENT .......................................................................................................... A-2

COMPLIANCE / EMISSION STATEMENTS ................................................................................................... A-4

APPENDIX B - WARRANTY STATEMENT ........................................................................ B-1

APPENDIX C - ELECTRONIC LOCK ............................................................................ C-1

ENTERING THE COMBINATION ............................................................................................................... C-2

CHANGING THE COMBINATION .............................................................................................................. C-2

LOCKOUT FEATURE ............................................................................................................................. C-2

PROGRAMMABLE FEATURES ................................................................................................................. C-3

ADD USER ....................................................................................................................................... C-3

DISABLE USER .................................................................................................................................. C-3

REINSTATE USER ................................................................................................................................ C-4

REMOVE USER .................................................................................................................................. C-4

DUAL CODE OPERATION .................................................................................................................... C-4

SILENT SIGNAL ALARM ..................................................................................................................... C-4

TIME DELAY ..................................................................................................................................... C-5

TIME DELAY OVERRIDE ..................................................................................................................... C-5

BATTERY LOW WARNING .................................................................................................................... C-5

CHANGING THE BATTERY ..................................................................................................................... C-6

APPENDIX D - GLOSSARY OF TERMS ........................................................................ D-1

Release Notes

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SECTION 1

INTRODUCTION

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This manual describes the operating features of the FT7000

XP

ATM. The setup and operating procedures

given in this manual are generally applicable to any FT7000

XP

PC-based ATM. If your ATM does not have

the ability to perform some of the features described in this manual, it may be your processor does not

support those features.

PC-BASED MODELS

The PC-based units consist of Models RL5000

XP

, FT5000

XP

, and FT7000

XP

operating on Microsoft® Win-

dows® XP application. Furthermore, Triton’s Prism™ ATM software provides banks with a simple HTML

interface. This revolutionary configuration offers vendors independence through XFS and makes possible

a long list of revenue generating value-added services.

The FT7000

XP

is a rear-access machine meaning access to the dispensing unit is at the rear (inside facility).

The FT7000

XP

units (Business Hours and Level 1) are equipped with a Fujitsu F510 multi-cassette dispenser

mechanism capable of dispensing currency and non-currency items (stamps, coupons, etc) from up to four

(4) cassettes, configurable. An optional NMD-100 multi-cassette dispenser will be offered in the Level 1

cabinet only.

CLASS OF SERVICE (BUSINESS HOURS-VS-LEVEL 1)

The standard FT7000

XP

cabinet is a UL291 certified Level 1 vault providing additional security and the

ability to store currency during non-business hours. An optional UL291 Business Hours (2 door) cabinet

is also available. The Business Hours cabinet means that the currency should be removed from the

dispenser and stored in a safe location when the business is closed to the public.

OPERATING SYSTEM

The PC-based platform uses Intel® Socket 478 processor - Celeron D (standard) and Pentium IV (optional)

and Microsoft® Windows® XP operating system, a robust technological design that provides increased

stability and improved speed while maintaining reliability and low cost of ownership. When outfitted with

Triton’s Prism™ open platform software, the FT7000

XP

is fully compliant with optional emulation support

assuring seamless integration into your current network. Emulation support is also available for both

Diebold 912 and NCR NDC+.

Triton’s Prism software provides financial institutions with a simple HTML interface for customized screen

content. As a result, you can cost effectively develop new Web services and deploy them easily across

your entire network.

WHAT’S IN THIS MANUAL

3

INTRODUCTION

The world wide web has created new opportunities for delivering financial services. By taking advantage of

advances in processors, software standards, and customer requests for ever-increasing sophistication,

Triton has set the standard in ATM features and performance with the FT7000

XP

ATM that feature Win-

dows based ATM applications and Internet compatibility. The Windows-based application is standard on

the FT7000

XP

. By building the ATM application software to run under the Windows XP operating system,

Triton offers truly open-ended, object oriented, software and hardware architecture from which to develop

and deliver new features and functions.

These new open-ended solutions can take advantage of advances in telecommunications and, at the same

time, tap into the vast opportunities of the Internet and Web-based applications. In addition, financial

institutions can conceivably run commercially available software on an ATM. A financial institution can

also connect its ATMs to their central server where they may select which bank services to deliver to

selectively located ATMs. In addition, they may tie into their central data warehouse to deliver targeted

marketing messages and personalized service directly to their consumers at the ATM.

The software architecture preserves current legacy systems while providing a bridge to new technology

advantages. With this approach, Triton protects your investment in current and future ATMs.

In addition, because transactions can be performed from a centralized database, the bank can consolidate

alternative delivery of banking services and, at the same time, realize economies of scale by developing

applications which offer a consistent look and feel whether accessed at an ATM or on a home computer.

PLATFORM AND INTERNET

The FT7000

XP

has a large 15" color display with graphics and easy-to-read text. An optional voice

guidance unit can play messages from a library of pre-recorded messages to help consumers use the ATM.

A financial institution can offer consumers a choice of languages for consumer displays and voice guid-

ance messages.

For maximum security, the ATMs operate on line under the control of a host computer or central controller.

The communication interface supports the TCP/IP and SNA/SDLC communication protocols. The host

controls the transaction sequences through configuration control parameters and screen libraries loaded

into the ATM before normal operation begins. Typically, the host downloads the parameters and libraries

to the ATM over communication lines in a series of messages. The Configuration toolset can be used to

develop configuration data and screen libraries on a personal computer and create files to load into the

ATM.

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! Walk-up or drive-up models for through-the-wall installation.

! Two to four cassette friction fed multi-denomination dispensing mechanisms (Fujitsu F510 or NMD-

100). Delivers banknotes and other value media such as tickets, stamps, phone cards, and vouchers.

Bulk presentation with shutter and retract capability.

! 15.1" (384 mm) enlarged XGA color LCD (1024-by-768) display is ideal for branding and cross-promoting

other financial services and products. Vandal resistant glass (standard), privacy filter and sunlight

readable (optional).

! 10.4" (264 mm) Rear Service Panel (RSP) LCD with SVGA (800 x 600) color display and keyboard/mouse.

Allows access to Management functions for security and ease of cassette loading and diagnostics.

! Encrypting Pin Pad (EPP) Triple DES/PCI/Visa® compliant. Metal keypad (standard) with integral

heating (optional).

! Camera port with optional 1/3" LCD color camera - 420 line resolution, low light capability - NTSC or

PAL output.

! Optional envelope depository unit (with/without presenter) and envelope supply unit.

! Interior cabinet user lighting.

! Graphics-capable 80 mm thermal receipt printer with presenter. Prints on either black-mark or regular

paper. Holds (max) 10" roll. Optional journal printer for saving journal records using traditional method

of printed copy of the electronic journal.

! High capacity electronic journal stores transaction information for viewing, printout, or analysis.

! Dip-style card reader (standard); optional dip EMV smart card reader, EMV motorized card reader

(Track 1, 2, 3 read), or EMV motorized card reader / encoder (Track 1, 2, 3 read, Track 3 write).

! Americans with Disabilities Act (ADA) compliant (when installed according to the manufacturer’s

guidelines) with audio transactions for the visually-impaired.

! UL291 Level 1 Safe or optional UL291 Business Hours cabinet.

! Two (2) electronic locks and one (1) mechanical dial/key lock available.

! TCP/IP (Ethernet) communications (standard); optional SNA / SDLC lease line.

! Multi-lingual capabilities.

! Potential advertising revenue; decals and signage, couponing, and display graphics.

FEATURE HIGHLIGHTS

5

INTRODUCTION

Standard features of the FT7000

XP

ATM are summarized in the following paragraphs.

ACCESS AND TRANSACTION SECURITY

Password-Controlled Access.

Access to the ATM’s Management Functions is protected by a password-based access scheme. The ATM

provides a “Master” password level of access and a flexible system of “User-level” passwords. The master

password provides full access to the ATM’s Management Functions, while User-level passwords provide

access to a subset of those functions, as determined by the holder of the master password.

FT7000 (walk-up model)

STANDARD FEATURES

Encrypting PIN Pad (EPP)

An Encrypting PIN Pad (EPP) is an encryption system that offers additional protection for the customer PIN

during entry at the ATM keypad. The EPP is compliant with all international encryption standards, Triple

DES, and Visa® requirements.

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COMMUNICATIONS

The FT7000

XP

supports communication with the transaction processor using a variety of communications

technologies. These include TCP/IP (standard) and SNA/SDLC lease line (optional).

TCP/IP (Ethernet)

This method is used in applications where a central Local Area Network, or LAN, is used to connect multiple

ATMs to a central server. The ATM can be treated as either a client or server on the network, while the host

provides the interface to a transaction processing system.

SNA/SDLC

Systems Network Architecture/Synchronous Data Link Control (SNA/SDLC) is IBM’s version of bit-oriented

protocol. SDLC is the link level protocol and SNA provides the intelligence for the connection. SNA and

SDLC use a series of commands to control the flow of data through the network

Receipt Printer Graphics

The thermal printer is capable of printing high resolution graphics when driven by appropriate software.

Like ad screen graphics, receipt graphics are usually downloaded to the terminal via the host processor.

Audio Output

The integrated speakers enhance the media experience by offering audio output of voice and/or music

content.

STORAGE OF FILES

The ATM can store management reports, such as the results of close operations or diagnostic tests.

Graphics files are stored and retrieved from the internal hard disk. You may also save reports to an external

memory device.

VOICE-ENABLED TRANSACTIONS

The ATM is capable of providing voice feedback to sight-impaired users, when configured and enabled. By

plugging a set of headphones into the integrated headphone jack, users can receive spoken assistance as

they perform a transaction.

MULTIMEDIA INTERFACE (AUDIO/VIDEO)

The ATM’s XGA color display can display text and graphical content in a wide range of colors, providing

an interesting and dynamic experience to the customer. In addition, graphics can be printed on receipts.

Supported multimedia features include: Receipt Graphics and Audio Output.

7

INTRODUCTION

ELECTRONIC JOURNAL

The ATM stores transaction records, status, and other activity data in a journal record that is stored in the

ATM’s PC hard drive. The number of journal entries that can be stored is only limited by how much memory

is available on the hard drive.

This information can be retrieved at a later date. When needed, just the information desired can be recalled

and a printout of those records can be made. Journal entries may be viewed, printed, saved, and archived to

the terminal hard drive or to an external memory device.

TERMINAL SETTLEMENT

A suite of close functions are provided to facilitate daily balancing of the ATM’s internal record of transac-

tion activity with the processor’s transaction records.

MULTI-LANGUAGE SUPPORT

The ATM has a screen language option. At the option of the financial institution, allows the terminal user

to select a preferred language (such as Spanish or French) to conduct a transaction (host .

MESSAGES

These are informational messages that give important information to the customer before, during, and after

a transaction. At the option of the financial institution, messages can be locally customized to meet local

requirements. They include greeting and exit messages, terminal owner and surcharge owner identification,

marketing messages, and news tickers.

TRANSACTION AND A CCOUNT TYPE CONFIGURATION

This feature (at the option of the financial institution) selects the types of transactions (transfers or balance

inquiries) or accounts (e.g. savings or credit card) that will be presented to the customer. This feature does

not affect the availability of checking account withdrawal transactions, which are always presented.

REAR SERVICE PANEL (RSP)

The RSP provides convenient user-access to most Management functions from inside the facility. It also

provides easy access to the dispensing mechanism, envelope depository unit, loading receipt paper, and

terminal shutdown.

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MODEL FT7000

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OPERATING SPECIFICATIONS / WEIGHT

SECTION 2

BASIC OPERATION

9

10

MODEL FT7000

XP

USER MANUAL

This section describes the basic operation of the terminal. The following topics are covered:

1. CONTROL PANEL LAYOUT. Describes the layout of the terminal’s control panel.

2. K

EYPAD OPERATION. Describes the use of the alphanumeric keypads.

3. S

CREEN FUNCTION KEYS. Describes the use of the screen keys.

4. REAR SERVICE PANEL. Provides easy access to Management function and diagnostics from inside

facility.

5. Rear Access Panels. Describes location of assemblies that may require daily interaction.

6. Front Control Panel. Easy access to customer interface components; ease of servicing.

7. MENU-BASED OPERATION. Provides a general overview of the terminal display interface.

8. ACCESSING MANAGEMENT FUNCTIONS. Describes the password entry procedure that must be followed

in order to access the Management Functions area.

9. VOICE-ENABLED TRANSACTIONS. Provides voice feedback via an integrated output jack, enabling sight-

impaired users to plug in a set of headphones and receive spoken instructions to assist them in using

the ATM.

The user interface of the terminal consists of:

!!

! XGA COLOR DISPLAY (15.1 ")

!!

! PRINTER RECEIPT CHUTE

!!

! DIP CARD READER AND OPTIONAL MOTORIZED

CARD

READER

!!

! ENVELOPE DEPOSITORY UNIT (OPTIONAL)

!!

! DISPENSER SHUTTER

!!

! HEADPHONE JACK (VISUALLY IMPAIRED)

!!

! 24 KEYS ON THREE KEYPADS (MENU AND MAIN

KEYPADS

)

INTRODUCTION

CONTROL PANEL LAYOUT

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Triton Systems FT7000XP Series Owner's manual

Triton Systems FT7000XP Series Owner's manual

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