Awarepoint UAG-S2 User manual

Brand: Awarepoint

Model: UAG-S2

Type: User manual

This manual is also suitable for

Awarepoint Sensor S2

Installation Manual

Date: 02/14/2008

AwarepointCorporation

225Broadway,Suite1670

SanDiego,CA92101

www.awarepoint.com

Document History

Date Author Changes

02/14/2008 Derek Smith Initial Draft

Installation Manual

Allrightsreserved.Thisproductordocumentisprotectedbycopyrightanddistributedunder

licensesrestrictingitsuse,copying,distribution,anddecompilation.Nopartofthisproductor

documentmaybereproducedinanyformbyanymeanswithoutpriorwrittenauthorizationof

Awarepointandits

licensors,ifany.

Awarepoint,theAwarepointlogo,andReal‐timeAwarenessSolution,aretrademarksor

registeredtrademarksofAwarepointCorporationintheUnitedStatesandinothercountries.

FCCCompliance

AwarepointSensormodelS2FCCID:UAG‐S2

ThisdevicecomplieswithPart15oftheFCCRules.Operationis

subjecttothefollowingtwo

conditions:(1)thisDevicemaynotcauseharmfulinterferenceand(2)thisDevicemustaccept

anyinterferencereceived,includingInterferencethatmaycauseundesiredoperation.

CAUTION:Changesormodificationsnotexpresslyapprovedbythepartyresponsiblefor

compliancecouldvoidtheuser'sauthoritytooperate

theequipment.

CAUTION:Thismanualdescribesinstallationproceduresforelectricalequipment.Proper

precautionsarerequired.Particularattentionshouldbegiventotexthighlightedwiththe

followingsymbol:

Installation Manual

TableofContents

Section Page

 Introduction ............................................................................................... 3

1.1 Overview .............................................................................................. 3

1.2 Preparing for Installation – Read this First! .......................................... 3

1.2.1 Tools and Supplies .................................................................................................. 3

1.2.2 Information ............................................................................................................... 3

1.3 System Components ............................................................................ 4

1.3.1 Sensor ..................................................................................................................... 4

2 Awarepoint Sensor Installation ................................................................ 5

2.1 Physical Installation ............................................................................. 5

2.2 Secure Awarepoint Sensors ................................................................. 6

2.3 Verify the Sensor Connects to the Network ......................................... 6

2.4 Place Awarepoint Sensor on Map ........................................................ 6

3 Troubleshooting ...................................................................................... 30

3.1 Awarepoint Sensor ............................................................................. 30

Installation Manual

1 Introduction

Customersupport:1‐888‐TAGIT‐NOW

1.1 Overview

ThissysteminstallationmanualisforanAwarepointemployeeorAwarepointtrained

serviceproviderwhointendstoinstalltheAwarepointSensor.

1.2 Preparing for Installation – Read this First!

1.2.1 Tools and Supplies

Priortoinstallation,youwillneedthefollowingtoolsandsupplies: 

1. SmallEthernetswitches(ifnecessarytopluginyourlaptop)

2. HospitalGradePowerStrips(ifnecessarytoputanAwarepointSensorinanoutlet

thatisfull)

3. InstallationKit,consistingofthefollowing:

 SerialCablewith

NullModemAdapterandF‐FGenderChanger

 EthernetCable

 Zip‐Ties

 Double‐SidedTapeMountingStrips

4. InstallationTools,consistingofthefollowing:

 Laptop

 Terminalemulatorsoftware(werecommendTeraTerm,availablefrom

http://www.tucows.com/preview/195282

)

 USBtoSerialadapter(iflaptopdoesnothaveaserialport)

 Wirecutters–fortrimmingZipties

 Insulatedbladescrewdriver–forelectricalfaceplates,ifyoumakeanerror

whentapingtheAwarepointSensorsdown

 Phillipsscrewdriver–forinstallingtheAwarepointAppliance

1.2.2 Information

Priortoinstallation,youwillneedthefollowinginformation:

1. Mapsforallfloors,inpaperandelectronicformatwithcoverageareaoutlined

2. AwarepointBridge

 IPAddressing:DHCPorStatic.IfusingStaticaddressingthen: IPAddress,Default

Gateway,andSubnetMask.

 IPAddressofAwarepointAppliance

Installation Manual

 Location,withanEthernetportthathasbeentestedandconfiguredtowork

with10Base‐T,fullduplexEthern et.(A10/100autosensesettingshouldbe

adequate)

1.3 System Components

TheAwarepointReal‐timeAwarenessSolutionconsistsofseveralcomponentsasshown

inthediagrambelow.Thepartsofthesystemthatrequireinstallationinclude

AwarepointTags,AwarepointSensors,AwarepointBri dges,and theAwarepoint

Appliance.TheAwarepointAppliancecontainsallsoftwarenecessaryforsystem

operation.

Figure 1-1.1: System Diagram

1.3.1 Sensor

ThereareseveralmodelsofSensors.

Installation Manual



Figure 1.1-2: Awarepoint Sensor model R1 Figure 1.1-3: Awarepoint Sensor model S2

TheSensormodelR1displaysitsstatusthreevisualindicatorsintheformofLight

EmittingDiodes(LEDs).ThetopmostLEDindicatesnetworkstatus.Redindicatesthat

theSensorcannotcommunicatewithanyotherdevices.Yellowindicatesthatitcan

communicatewiththeBridgebutnottheAppliance.Greenmeansthat

itcan

communicatewiththeBridgeandAppliance.ThemiddleLEDindicatesnetworkactivity.

Innormaloperation,itwilloccasionallyblink.Thebottom LED(blue)indicatespower.If

thedeviceispluggedintoanoutletthathaspowerthenitisilluminated.

TheSensormodelS2displaysitsstatuswith

oneLEDvisualindicator.Ifitisoffthenthe

deviceisdefectiveornotpowered.RedindicatesthattheSe nsorcannotcommunicate

withanyotherdevices.YellowindicatesthatitcancommunicatewiththeBridgebut

nottheAppliance.Greenmeans thatitcancommunicatewiththeBridgeandAppliance.



2 Awarepoint Sensor Installation

Sensorsneedtobelocatedthroughoutthecoveragearea,includingalongthe

perimeter.WheninstallingSensors,beginbyinstallingSensorsneartheBridge andwork

progressivelyoutwardinconcentriccircles.Inthismanner,youwillminimizethe

numberofSensorsthatmustbemoved.

PriortoinstallingtheSensors,theAppliance

andBridgemustbeinstalledcorrectly.

2.1 Physical Installation

TheSensorsareinstalledinstandardelectricalpowerreceptacles.Priortoinstallingthe

Sensoryoumustlocateapoweredoutlet.Verifythatthereceptaclehaspowerbyusing 

anelectricaltester.

Installation Manual

2.2 Secure Awarepoint Sensors

Onceyouhaveoptimizedthemeshnetwork,removetheSensor;applydouble‐sided

tapestriptothetopoftheoutputfaceplateandreinstalltheSensor,pressingfirmlyto

adhere.





CAUTION:Toremoveasensorthathasbeensecuredinplace,usetheinsulated

bladescrewdrivertofirstremovetheelectricalfaceplateandsensorfromthewall,

thenseparatethesensorfromthefaceplate.NEVERreachbehindthesensorinan

efforttoinsertorremoveitfromtheoutletaselectricalshockmayoccurifyou

contacttheelectricalprongswhiletheyarestillinsertedintheoutlet.Forinsertionor

removal,graspthesensorbythesidesonly.

2.3 Verify the Sensor Connects to the Network

OnceyouplugtheSensorintoanoutlet,itwillattempttoconnecttotheAwarepoint

network.Thisprocesswilltakeapproximately one minute.WhentheSensorhas

completedthisprocess,theNetworkLEDwillbeilluminatedGreen.IftheSensoris

unabletoconnecttothenetwork(outofrange

ofanetworkornetworknotproperly

configured),theSensorwillcontinuetoattempttoconnecttothenetworkandthe

NetworkLEDwillbeRed.

OncetheSensorhassuccessfullyconnectedtothenetwork,marktheSensorlocation

anditsMACaddressonapapercopyofthemap.

2.4 Place Awarepoint Sensor on Map

OpentheSystemManagerandclickonthePositioning:Configurationtab.TheSensor

youjustinstalledshouldshowupintheUnassignedsectionofthedevicetree.Ifitis

functioningcorrectly,theiconfortheSensorshouldbegre en.

Inthedevicetree,expandtheCampusandBuildingsothat

youcanseethefloor.Click

onthefloortodisplaythemapforthefloor.DragtheSensoriconontothemapand

placeitwhereitislocated.

Figure2‐1:Positioning:ConfigurationTab‐PlacingAwarepointSensor

Installation Manual

Finally, click the Apply button.

ContinuetoplaceallSensors.Astheyareplaced,theywilljointhenetwork.Some

routinglineswillbedisplayedasshownbelow.

Figure2‐2:Positioning:ConfigurationTab‐PlacingallAwarepointSensors

3 Troubleshooting

CustomerSupport:1‐888‐TAGIT‐NOW

3.1 Awarepoint Sensor

IftheSensorappearsRedinthePositioning:ConfigurationtaborontheAwarepoint

NetworkOperationsCenter,theSensorhasaproblem.Try thefollowingsteps:

1. VerifytheBridgenearesttheSensorisfunctioningcorrectly.VerifytheApplianceis

functioningcorrectly.

2. IfmultipleSensorsweredownandtheyare

allgroupedtogether,likelythesewere

allroutingthroughoneSensorandthatSensorlostconnectivity.Wait

approximatelyonehourandcheckthestatusagain. IftheSensorsarestilldown,

proceedtostep3.

3. VerifythattheSensorisphysicallypresent.Ifso,thenproceed.

4. Unplugand

replugtheSensor.Ifitisstillred,replacetheSensor.If anotherSensoris

redinthesamelocation,likelytheSensorisoutofrangeofthenextnearestSensor.

MovetheSensorclosertotheSensorsthatareworking.

Awarepoint UAG-S2 User manual

Brand: Awarepoint

Model: UAG-S2

Type: User manual

This manual is also suitable for

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Awarepoint UAG-S2 User manual

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Awarepoint UAG-S2 User manual

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