Configuring RAID . . . . . . . . . . . . . . 43
An Introduction to RAID . . . . . . . . . . 43
Configuring RAID with Intel RSTe . . . . . . 44
Configuring RAID with AVAGO MegaRAID
Configuration Utility . . . . . . . . . . . 45
Configuring RAID with Intel Virtual RAID on
CPU . . . . . . . . . . . . . . . . . 47
Chapter 6. Troubleshooting,
diagnostics, and recovery . . . . . . . 51
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 51
Troubleshooting . . . . . . . . . . . . . . 51
Startup problems . . . . . . . . . . . . 51
Audio problems . . . . . . . . . . . . . 52
CD or DVD problems . . . . . . . . . . . 53
Intermittent problems. . . . . . . . . . . 54
Storage drive problems . . . . . . . . . . 54
Ethernet LAN problems . . . . . . . . . . 54
Wireless LAN problem . . . . . . . . . . 55
Bluetooth problems . . . . . . . . . . . 56
Performance problems . . . . . . . . . . 57
Serial connector problem . . . . . . . . . 58
USB device problem . . . . . . . . . . . 58
Software and driver problems . . . . . . . 59
Diagnosing problems . . . . . . . . . . . . 59
Recovery information . . . . . . . . . . . . 61
Chapter 7. Hardware removal and
installation . . . . . . . . . . . . . . . 63
Handling static-sensitive devices . . . . . . . . 63
Preparing your computer and removing the
computer cover . . . . . . . . . . . . . . . 63
Removing and installing hardware . . . . . . . 64
External options . . . . . . . . . . . . . 64
Device in the flex bay . . . . . . . . . . . 65
Storage drive in the front-access storage
enclosure . . . . . . . . . . . . . . . 67
Device in the multi-drive conversion kit . . . . 74
Flex-bay bracket . . . . . . . . . . . . 85
Cover presence switch . . . . . . . . . . 87
3.5-inch storage drive in the storage drive
bay . . . . . . . . . . . . . . . . . . 89
2.5-inch storage drive in the storage drive
bay . . . . . . . . . . . . . . . . . . 93
2.5-inch storage drive with a converter in the
storage drive bay . . . . . . . . . . . . 98
M.2 solid-state drive . . . . . . . . . . . 106
Power supply assembly . . . . . . . . . . 116
PCIe card . . . . . . . . . . . . . . . 118
Full-length PCIe card . . . . . . . . . . . 124
Super capacitor module. . . . . . . . . . 127
Front fan assembly. . . . . . . . . . . . 129
Rear fan assembly . . . . . . . . . . . . 131
Memory module . . . . . . . . . . . . . 134
Coin-cell battery. . . . . . . . . . . . . 138
Wi-Fi units . . . . . . . . . . . . . . . 140
Completing the parts replacement . . . . . . . 145
Chapter 8. Getting information, help,
and service . . . . . . . . . . . . . . . 149
Information resources . . . . . . . . . . . . 149
Accessing the user guide in various
languages . . . . . . . . . . . . . . . 149
Windows help system . . . . . . . . . . 149
Safety and warranty . . . . . . . . . . . 149
Lenovo Web site. . . . . . . . . . . . . 149
Lenovo Support Web site . . . . . . . . . 150
Frequently asked questions . . . . . . . . 150
Help and service . . . . . . . . . . . . . . 150
Calling for service . . . . . . . . . . . . 150
Using other services . . . . . . . . . . . 151
Purchasing additional services . . . . . . . 151
Appendix A. System memory
speed. . . . . . . . . . . . . . . . . . 153
Appendix B. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 155
Appendix C. Regulatory
information . . . . . . . . . . . . . . . 157
Export classification notice . . . . . . . . . . 157
Electronic emissions notices . . . . . . . . . . 157
Federal Communications Commission
Declaration of Conformity . . . . . . . . . 157
Eurasian compliance mark . . . . . . . . . . 159
Brazil audio notice . . . . . . . . . . . . . . 159
Mexico wireless-radio compliance information. . . 159
Additional regulatory information . . . . . . . . 160
Appendix D. WEEE and recycling
information . . . . . . . . . . . . . . . 161
Important WEEE information. . . . . . . . . . 161
Recycling information for Japan . . . . . . . . 161
Recycling information for Brazil. . . . . . . . . 162
Battery recycling information for Taiwan . . . . . 162
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . . . 163
Appendix E. Restriction of
Hazardous Substances (RoHS)
Directive . . . . . . . . . . . . . . . . 165
ii P720 User Guide