Medion MD 16431 User manual

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16. Service-Adressen

16.1. Deutschland

Multimedia

 01805 - 633 466  01805 - 654 654

CE-Produkte

 01805 - 633 633  01805 - 665 566

(0,14 €/Min. aus dem dt. Festnetz, Mobilfunk max. 0,42 €/Min.)

 Mo. - Fr.: 07:00 - 23:00

Sa. - So.: 10:00 - 18:00

 www.medion.de

@ Bitte benutzen Sie das Kontaktformular unter www.medion.com/contact

16.2. Österreich

 0810 - 001 048

(0,10 €/Min. aus dem Festnetz)

 07242 - 939 675 92

 Mo. - Fr.: 08:00 - 21:00

Sa. - So.: 10:00 - 18:00

 www.medion.at

@ Bitte benutzen Sie das Kontaktformular unter www.medion.com/contact

16.3. Belgien

 022006198  022006199

(Lokaltarif)

Premium Hotline

 0900-51111

(0,45 €/min)

 Mo - Fr: 09:00 - 19:00

 www.medion.com/be

@ Bitte benutzen Sie das Kontaktformular unter www.medion.com/contact

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Contents

1. About these instructions ........................................................................... 64

1.1. Warning symbols and signal words used in these instructions ...........64

2. Package contents ....................................................................................... 65

3. Proper use .................................................................................................. 65

4. Safety information ..................................................................................... 66

4.1. People not permitted to use this appliance ................................................66

4.2. Safe operation ........................................................................................................66

4.3. Use of rechargeable batteries ..........................................................................67

4.4. Faults .........................................................................................................................68

4.5. Cleaning ...................................................................................................................68

5. Overview of the appliance ........................................................................ 69

5.1. Upright vacuum cleaner.....................................................................................69

5.2. Charging station ....................................................................................................70

5.3. Handheld vacuum cleaner ................................................................................70

6. Preparing the appliance ............................................................................ 71

6.1. Assembling the handheld vacuum cleaner ................................................71

6.2. Assembling the charging station ....................................................................71

6.3. Assembling the upright vacuum cleaner .....................................................71

6.4. Charging the battery ...........................................................................................72

7. Using the handheld vacuum cleaner........................................................ 72

8. Using the upright vacuum cleaner ........................................................... 73

9. Cleaning and care ...................................................................................... 73

9.1. Cleaning the dust container .............................................................................73

9.2. Cleaning the suction openings ........................................................................74

10. Problem solving ......................................................................................... 74

11. Disposal ...................................................................................................... 75

12. Technical data ............................................................................................ 75

13. Declaration of conformity ......................................................................... 76

14. Legal notice ................................................................................................ 76

15. General Warranty Conditions ................................................................... 77

16. Service Address .......................................................................................... 79

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1. About these instructions

Please be sure to read these operating instructions

carefully and follow all instructions given. The instruc-

tions will help you to operate the appliance reliably and

help increase its service life. Always store these instruc-

tions near the appliance. Keep these operating instruc-

tions so that you can pass them on with the appliance if

you sell it.

1.1. Warning symbols and signal words used in these

instructions

DANGER!

Warning: immediate mortal danger!

WARNING!

Warning: risk of fatal injury and/or serious irrevers-

ible injuries!

CAUTION!

Warning: risk of minor or moderate injuries!

ATTENTION!

Follow the instructions to avoid property damage.

NOTICE!

Additional information on using the appliance.

NOTICE!

Follow the instructions in the operating instructions.

WARNING!

Warning: risk of electric shock!

• Bullet point/information on operating steps and results

 Tasks to be performed

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2. Package contents

Ensure that the following parts are included:

− Vacuum cleaner

− Crevice tool

− Brush attachment

− Mains adapter YLS0121A-E160020 for EU or

YLS0121A-U160020 for UK, Donguan Yinli Electronics Co.

Ltd.

− Charging station

− Operating instructions inc. warranty documents

3. Proper use

The vacuum cleaner is designed to vacuum up dry dirt such as

dust, crumbs or lint from smooth floors, carpet and upholstery

inside your house or car. It is not suitable for vacuuming up liq-

uids.

• The appliance is intended for private use only and not for

industrial/commercial use.

Please note that we shall not be liable in cases of improper use:

• Do not modify the appliance without our consent and do not

use any auxiliary equipment that we have not approved or

supplied.

• Use only spare parts and accessories that we have supplied or

approved.

• Heed all the information in these operating instructions,

especially the safety information. Any other use is deemed

improper and can cause personal injury or damage to the

appliance.

• Do not use the appliance in extreme environmental

conditions.

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4. Safety information

4.1. People not permitted to use this appliance

• Keep the appliance and its accessories out of the reach of

children.

• This appliance may be used by children over the age of 8 and

by persons with reduced physical, sensory or mental abilities

or by those without experience and/or knowledge, if they

are supervised or have been instructed in the safe use of the

appliance and have understood the dangers that result from

it. Children must not be allowed to play with the appliance.

Cleaning and user maintenance may not be carried out by

children, unless they are aged 8 or over and are supervised.

• Children younger than 8 should be kept away from the

appliance and the mains cable.

WARNING!

Keep plastic packaging out of the reach of children.

There is a risk of suffocation!

4.2. Safe operation

• Use only the supplied mains adapter YLS0121A-E160020 for EU or

YLS0121A-U160020 for UK to charge the vacuum cleaner.

• The appliance must not be connected to the mains adapter during

use.

• Connect the YLS0121A-E160020 for EU or YLS0121A-U160020

for UK mains adapter only to an easily accessible, properly

installed power socket supplying a mains power voltage of

220–240V ~ 50Hz.

• Do not use an extension cable.

• The mains adapter may only be used in dry rooms.

• Use the vacuum cleaner only in enclosed rooms and never

expose the appliance to dripping or splashing water.

• RISK OF EXPLOSION! Never use the appliance near

flammable materials. Do not use it to vacuum sharp-edged

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or inflammable objects or liquids, e.g. matches or hot ashes.

When vacuuming combustible liquids there is a risk of fire or

explosion!

• Keep hair and items of clothing away from the suction

opening.

• Do not use the vacuum cleaner on damp surfaces or for

vacuuming liquids. Before vacuuming a freshly shampooed

carpet, wait until the cleaning agent has completely dried.

Otherwise the motor can become damaged.

• Do not use the vacuum cleaner on uneven surfaces and make

sure that it cannot fall down (e.g. when cleaning stairs).

• Do not use the vacuum cleaner without the filters and dust

container.

• Do not cover the suction and outlet openings.

• Never pull on the cable to remove the mains plug from the

socket.

• Always switch off the vacuum cleaner before changing the

accessories, emptying the dust container or cleaning the filter.

Never use the appliance without any filter elements.

4.3. Use of rechargeable batteries

This appliance contains a NiMH battery.

WARNING!

Please note the following when using NiMH rechargea-

ble batteries:

• Charge the battery regularly and as fully as possible. Do not

leave the battery discharged for long periods.

• Keep the battery away from heat sources such as radiators or

open flames, e.g. candles. There is a risk of explosion!

• If the appliance cannot be switched on although it is

connected to a power source, please contact your service

centre.

• Do not use charging appliances that are damaged in any way.

• Do not dismantle or deform the batteries. You could injure

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your hands or fingers, or battery fluid could come into contact

with your eyes or skin. If this happens, rinse the affected

areas with plenty of clean water and contact your doctor

immediately.

• Do not leave the battery in hot or cold locations, e.g. in a car

in summer or winter. Extremes of temperature can adversely

affect the battery’s capability to charge correctly.

4.4. Faults

WARNING!

Live components. There is a risk of electric shock.

Therefore, follow the instructions below carefully:

• If the plug, cable or appliance itself is damaged, disconnect

the appliance from the mains immediately.

• CAUTION! To avoid risks, never try to open and/or repair the

appliance yourself. There is a risk of electric shock. In the

event of a fault, contact our Service Centre or another suitable

professional repair workshop.

• If the mains cable on the appliance is damaged it must be

replaced by the manufacturer, its customer service agent or

another suitably qualified person. This is to avoid hazards.

4.5. Cleaning

• Never immerse the vacuum cleaner in water for cleaning.

• Empty the dust container regularly.

• Clean the dust filter regularly.

CAUTION!

Breathing in the dust when emptying the dust contain-

er can pose health risks or cause allergies. Empty the

dust container directly into an outside waste bin.

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5. Overview of the appliance

5.1. Upright vacuum cleaner

1

2

3

6

5

4

7

8

1) On/Off switch

2) Handle

3) Release button for the handheld

vacuum cleaner

4) Upright vacuum cleaner housing

5) Handheld vacuum cleaner

6) Charging contact

7) Slot for the handheld vacuum

cleaner

8) Vacuum cleaner foot

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5.2. Charging station

9

10

9) Charging station

10) Charging cable with mains adapter

5.3. Handheld vacuum cleaner

1516

12

11

17

18

13

14

11) Carrying handle

12) Motor block with ventilation openings

13) Dust container

14) Suction opening

15) Brush attachment

16) Crevice tool

17) Release button

18) On/Off switch with operating light

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6. Preparing the appliance

 Remove all packaging materials from the appliance and the accessories.

6.1. Assembling the handheld vacuum cleaner

 Insert the cyclone insert precisely into the dust

container so that the seal on the dust filter closes

off the dust container.

 Then insert the HEPA filter into the cyclone in-

sert so that the seal on the dust filter closes off the

dust container.

 Place the dust container onto the motor block by

firstly inserting it into the catch at the bottom of

the motor block and then folding it shut until the

release button clicks audibly into place.

6.2. Assembling the charging station

 Place the foot holder with the locking tabs in the recesses on the charging sta-

tion until it clicks correctly into place.

 Place the charging station onto an even floor near to a mains socket.

6.3. Assembling the upright vacuum cleaner

You will require a flat-headed screwdriver or a Phillips screwdriver.

 Place the vacuum cleaner foot onto the lower section of the upright vacuum

cleaner housing so that the two metal pins on the vacuum cleaner foot fit into

the holes on the upright vacuum cleaner hous-

ing. Push the two sections together until there is

a flush connection.

 If necessary, remove the screw on the bottom of

the handle with a flat-headed screwdriver or a

Phillips screwdriver.

 Slide the handle back onto the upright vacuum

cleaner housing. Then insert the screw into the

drilled hole and tighten it using a flat-headed

screwdriver or a Phillips screwdriver.

The handle and the upright vacuum cleaner are now

connected firmly together.

 Now place the handheld vacuum cleaner into the

upright vacuum cleaner housing by firstly insert-

ing the suction opening into the lower section

of the upright vacuum cleaner housing and then

pressing it backwards into the housing until it

clicks firmly into place.

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6.4. Charging the battery

Charge your vacuum cleaner using the supplied YLS0121A-E160020 for EU or YL-

S0121A-U160020 for UK mains adapter.

 Switch off the appliance before charging it.

PLEASE NOTE!

The upright vacuum cleaner housing is part of the charging station. The

handheld appliance must be inserted and clicked into place in the up-

right vacuum cleaner housing as described above.

 Place the upright vacuum cleaner into the charging station. Ensure that the

charging contact on the upright vacuum cleaner housing clicks into place in the

contact on the charging station.

 Attach the mains adapter to the power connection on the rear of the charging

station.

 Insert the plug into the mains socket.

The appliance will charge; the operating light on the handheld vacuum cleaner

flashes slowly in red. Once the battery is charged, the operating light will light up

permanently. The operating light will flash quickly in the event of a malfunction.

 After charging, remove the plug on the mains adapter from the mains socket

and remove the jack plug from the charging station.

PLEASE NOTE!

Charge the battery for at least 24 hours before using the vacuum clean-

er for the first time.

Always charge the battery when the suction power drops significantly.

7. Using the handheld vacuum cleaner

 Remove the handheld vacuum cleaner from the upright vacuum cleaner hous-

ing by taking hold of the handheld vacuum cleaner at the handle, pressing the

two release buttons on the side of the handheld vacuum cleaner and lifting it

out at an angle.

 Ensure that the filter housing and the dust filter are precisely fitted in the dust

container and that the dust container has been securely mounted on the motor

block.

 Connect a suitable vacuuming attachment:

− The crevice tool for vacuuming difficult to reach areas.

− Brush attachment for vacuuming sensitive surfaces such as books, uphol-

stery, etc.

 Switch on the vacuum cleaner by pressing the On/Off switch.

 Switch off the vacuum cleaner by pressing the On/Off switch again.

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8. Using the upright vacuum cleaner

Assemble the upright vacuum cleaner as described above.

Remove the upright vacuum cleaner from the charging station by lifting it out at an

angle.

 Switch on the vacuum cleaner by pressing the On/Off switch on the handle.

 Switch off the vacuum cleaner by pressing the On/Off switch on the handle

again.

9. Cleaning and care

Empty the dust container and clean the filter and cyclone insert ideally after every

use. Clean the suction openings as required.

• Do not use solvents or caustic/gaseous cleaning agents to clean the surfaces of

the appliance and the accessories. Wipe the surface with a damp cloth.

9.1. Cleaning the dust container

We recommend emptying the dust container and cleaning the filter after every use.

Carry out the following steps:

The appliance is switched off.

 Press the release button on the handheld appliance.

 Remove the dust container from the motor block.

 Remove the dust filter by grabbing hold of it inside the opening and pulling it

out.

 Remove the cyclone insert by grabbing hold of it inside the opening and pulling

it out.

 Empty the dust container over a dustbin.

 Rinse the dust container and the cyclone filter with water and clean the HEPA

dust filter regularly under running water. Rinsing is not necessary every time.

Never put the dust container in the dishwasher!

 When the dust container, cyclone insert and HEPA filter are dry again, insert the

filter housing and the cyclone insert with the dust filter precisely into the dust

container so that the seal on the dust filter closes off the dust container.

 Place the dust container onto the motor block by firstly inserting it into the

catch at the bottom of the motor block and then folding it shut until the release

button clicks audibly into place.

CAUTION

Before using the appliance for the first time, please ensure that the dust

filter in the dust container has been inserted correctly. If this is not the

case, the vacuum cleaner could be damaged.

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9.2. Cleaning the suction openings

After a while, dirt and dust can collect around the suction openings and can reduce

the suction power. To avoid this, the suction openings should be cleaned regularly.

 Switch off the appliance.

 Remove dirt and dust from in and around the suction opening on the handheld

appliance and around the brush, as well as from the suction tube in the vacuum

cleaner foot.

You can remove the brush on the vacuum cleaner foot for cleaning purposes:

 Use a suitably sized coin to turn the brush locking mechanism in an anticlock-

wise direction and then remove the cover. Remove the brush and clean it.

 Insert the brush again so that the triangular recess on the brush fits the triangu-

lar lug on the foot housing and the other end with the flat side is pointing up-

wards. Then replace the cover and lock it again with the brush locking mecha-

nism by turning it in a clockwise direction.

 In the event of a clogged vacuum cleaner foot, remove it from the upright vacu-

um cleaner housing by pressing the release button on the bottom of the upright

vacuum cleaner housing backwards and pulling off the foot at the same time.

Remove the foreign body from the vacuum cleaner foot and the suction tube on

the upright vacuum cleaner housing.

 Then assemble the upright vacuum cleaner as described above.

10. Problem solving

If the appliance malfunctions, please check first if you can eliminate the error your-

self with the help of the following overview.

Never try to repair the appliance yourself. Contact our Service Centre or other quali-

fied personnel if a repair is necessary.

Problem Remedy

The vacuum cleaner

is not working

 The rechargeable battery is not sufficiently charged

The suction capacity

is reduced

 The suction nozzles are blocked. Switch off the appli-

ance. Remove the blockage.

 Dust filter/cyclone insert is dirty. Clean the dust filter/

cyclone insert.

The vacuum cleaner

makes unusual nois-

es during operation

Switch off the vacuum cleaner immediately. The suction

nozzle is blocked. Remove the blockage.

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11. Disposal

Packaging

The product has been packaged to protect it from damage in transit.

Packaging is raw material and can be reused or added to the recycling

system.

Correct disposal of this product

The appliance is fitted with a built-in NiMH battery. Within the EU this

symbol indicates that this product may not be thrown away with the

household refuse. Old appliances contain valuable recyclable materials

which should be disposed of through the proper channels in the inter-

ests of the environment and human health. Therefore please use the col-

lection systems provided or send the product back to the place where

you bought it so that it can be disposed of correctly. The materials in the

appliance will then be recycled appropriately.

12. Technical data

Power output: 70W

Suction power: 3 kPa

Mains adapter

Model YLS0121A-E160020 for EU

YLS0121A-U160020 for UK

Manufacturer Donguan Yinli Electronics Co. Ltd, China

Input: 100–240V ~50/60Hz, 0.5A max.

Output: DC 16V 200mA

Integrated battery

Type NiMH battery pack, 12V 1800mAh

Charging time approx.12–14 hours

Operating time approx. 18–20 min

Dust capacity: 0.45 l

Weight: approx. 3 kg

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13. Declaration of conformity

Medion AG hereby declares that the product MD 16431 conforms to

the following European requirements:

• EMC Directive 2004/108/EC

• Low Voltage Directive 2006/95/EC

• Ecodesign Directive 2009/125/EC

• RoHS Directive 2011/65/EU.

Full declarations of conformity are available at www.medion.com/conformity.

14. Legal notice

This operating manual is protected by copyright.

Mechanical, electronic and any other form of reproduction is

prohibited without the written permission of the manufacturer

Copyright is owned by the company:

Medion AG

Am Zehnthof 77

45307 Essen

Germany

The operating manual can be reordered via the service hotline and is available for

download via the service portal at www.medion.com/gb/service/start/.

You can also scan the QR code above and download the operating manual onto

your mobile device via the service portal.

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15. General Warranty Conditions

15.1. General information

The warranty period is 24 months and begins on the day the product is purchased.

The warranty covers all types of material and product damage that could occur du-

ring normal use.

Please keep your original proof of purchase in a safe place. The warranty provider

reserves the right to refuse to confirm the status of the warranty or to carry out a re-

pair under warranty if a valid proof of purchase cannot be produced.

If it is necessary to return your device for repair, please ensure that it is suitably pa-

ckaged for transportation. Unless otherwise specified, you shall bear the costs for

sending the device and the transport risk. The warranty provider does not assume

any liability for additional materials sent with the product that do not belong to the

original package contents supplied with the product.

Please enclose as much information as possible about the fault when sending the

device to the warranty provider. In order to make a valid claim under warranty and

before returning the device, please contact the Service Hotline operated by the war-

ranty provider or the Service Portal. They will provide you with information on how

to proceed further.

This warranty has no effect on your statutory warranty rights and is subject to the

laws of the country in which the first purchase of the product was made by the end

customer.

15.1.1. Scope

In the event of a fault on your product that is covered by this warranty, the warranty

provider guarantees to repair or replace the product. The decision about whether to

repair or replace the device is taken by the warranty provider. Therefore, the warran-

ty provider can at its own discretion decide to replace a device submitted for repair

under warranty with a refurbished device of the same quality.

No warranty is provided for batteries or rechargeable batteries or for consumable

materials i.e. parts which have to be replaced at regular intervals during the normal

use of the product e.g. video projector lamps.

A pixel error (permanently coloured, light or dark point in an image) is not generally

considered a fault. Please refer to the information provided in the manual for this

product for the precise number of permissible defects in the image.

The warranty provider gives no warranty for burnt-in images on plasma or LCD de-

vices that result from the improper use of the device. Please refer to the information

provided in the manual for this product for precise instructions on operating your

plasma or LCD device.

The warranty does not cover errors relating to the playback of data media that have

been created in an incompatible format or as a result of using unsuitable software.

If it is discovered during the repair that the fault concerned is not covered under

warranty, the warranty provider reserves the right to invoice the customer for the

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costs already incurred in the form of a flat-rate handling charge, as well as to char-

ge the customer for the materials and labour required for the repair after submitting

a cost estimate. You will be informed in advance as the customer about these repair

charges; you are responsible for accepting or rejecting the repair process.

15.1.2. Exclusions

Malfunctions and damage to the device caused by external influences, accidental

damage, improper use, changes made to the product, modifications, upgrades, the

use of third-party parts, neglect, viruses or software faults, improper transport, im-

proper packaging or loss during the return of the product are not covered by the

warranty issued by the warranty provider.

The warranty will be invalidated if the fault to the device is caused by maintenance

or repair carried out by someone other than a service partner authorized by the

warranty provider. The warranty will also be invalidated if labels or serial numbers

on the device or a component of the device have been modified or made illegible.

15.1.3. Service Hotline

Before sending the device to the warranty provider, you must contact us via the Ser-

vice Hotline or the Service Portal. This ensures that you receive further information

on how to make a valid claim under warranty.

The use of the hotline may be subject to a charge.

The Service Hotline should under no circumstances be considered a substitute for

user training for software and hardware or reading the manual , nor does it provide

support for third-party products.

15.2. Special warranty conditions for PC, notebook,

pocket PC (PDA), devices with navigation

functions (PNA), telephone devices, mobile

telephones and devices with a memory function

Should any of the supplied options (e.g. memory cards, etc.) have a fault, you are en-

titled to a repair or replacement. The warranty covers material and labour costs for

restoring the functionality of the product concerned.

The warranty can be invalidated if any damage to the product itself or the supplied

options results from the addition of any hardware to your product that is not produ-

ced or distributed by the warranty provider.

A limited warranty is provided for supplied software. This applies to a pre-installed

operating system and also to supplied programs. For software supplied with the de-

vice by the warranty provider, a warranty is issued that any data media, e.g. discs

and CD-ROMs on which the software is supplied, shall be free from faults in terms

of their materials and workmanship for a period of 90 days following purchase. In

the event of a faulty data medium being supplied, the warranty provider shall repla-

ce the faulty data medium free of charge; any further claims are excluded. Excluding

the warranty for data media, all software is supplied without warranty. Furthermore,

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it is not warranted that this software shall function without interruption or errors or

that it will meet your requirements. In the case of map material supplied for a device

with navigation functions, no warranty is provided for its completeness.

It may be necessary to delete all data from the device in order to repair it. Please en-

sure that you have a backup copy for all of the data on the device before sending

back the device. We expressly point out that the factory settings will be restored

in the event of a repair. The warranty provider assumes no liability for the cost of a

software configuration, lost revenue, loss of data or software, or other consequenti-

al damages.

15.3. Special warranty conditions for repair on site or

replacement on site

If there is an entitlement to on-site repair or replacement, the specific warranty

terms and conditions for on-site repair or replacement shall apply to your product.

The following provisions must be ensured by you for carrying out repairs or replace-

ments on site:

• Personnel from the warranty provider who arrive at your premises for the above-

mentioned purpose must have unrestricted, safe and immediate access to the

devices.

• Telecommunication facilities required by these personnel for the proper execu-

tion of your order, for testing and diagnostic purposes or for remedying faults

must be provided by you at your own expense.

• You shall be personally responsible for restoring your own application software

after completion of the service by the warranty provider.

• You shall be personally responsible for configuring and connecting any existing

external devices after completion of the service by the warranty provider.

• The free cancellation period for repairs or replacements on site is at least 48

hours, thereafter we shall invoice you for any costs resulting from a late or mis-

sing cancellation.

16. Service Address

 0333 3213106  01793 715716

(costs: local)

 Mo - Fr: 08:00 - 20:00

Sa - Su: 10:00 - 16:00

 www.medion.co.uk

@ Please use the contact form at www.medion.com/contact

16431 MULI eCommerce Content Final REV2.indb 7916431 MULI eCommerce Content Final REV2.indb 79 08.07.2015 10:20:0008.07.2015 10:20:00

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Medion MD 16431 User manual

Medion MD 16431 User manual

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