Contec VPC-3000 Owner's manual

FA-PC VPC Series

VPC-3000

User’s Manual

CONTEC CO., LTD.

User’s Manual

i

Check Your Package

Thank you for purchasing the CONTEC product.

The product consists of the items listed below.

Check, with the following list, that your package is complete. If you discover damaged or missing items,

contact your retailer or the general CONTEC information.

We require the registration card to notify

you of details such as new product information. Be sure to fill in and return this card.

◆Product Configuration List

VPC-3000 Series

Name Pcs

SETUP-PC

1

Wall Mount Stand 2

AC Cable (125V spec)

1

I/O Terminal Connector

2

Warranty Certificate 1

VPC-3000 Product guide

／

Precaution List

1

Serial Number Label

1

DVI Connector 1

Name Plate

1

Rubber Foot

4

Recovery Media / Driver Disc

1set *1

Truss head screw M3 x 5

*2

Truss head screw M4 x 6

*2

Flat head screw #6-34 x 4

*2

Flat head screw M3 x 4

*2

Clamp

1set *2

On-site Maintenance Serivce Pack

*3

Mouse

*3

Keyboard

*3

*1 A recovery disk set is included with the OS installed model. A driver disk is included with the model

that does not have an OS.

*2 The quantity varies depending on the product configuration.

*3 This is included when it is selected as an option.

ii User’s Manual

◆Product Configuration Image

※

For details on the presence and quantities of the items that make up this product, see the product

configuration list.

User’s Manual

iii

Table of Contents

Check your package .............................................................................................................................. i

◆Product Configuration List ........................................................................................................ i

◆Product Configuration Image .................................................................................................... ii

Table of Contents ............................................................................................................................... iii

１．INTRODUCTION 1

Overview ............................................................................................................................................. 1

◆Basic performance .................................................................................................................... 1

◆Commodity model .................................................................................................................... 3

◆Supported OS ............................................................................................................................ 3

Customer support ................................................................................................................................. 4

◆Web Site ................................................................................................................................... 4

◆How to Obtain Service .............................................................................................................. 4

◆Liability .................................................................................................................................... 4

Safety precaution ................................................................................................................................. 5

◆Safety infomation...................................................................................................................... 5

◆Handling precautions ................................................................................................................ 6

2．ABOUT THE PRODUCT 9

Specification ........................................................................................................................................ 9

Physical dimensions .......................................................................................................................... 11

Mother board Block chart .................................................................................................................. 14

Keyboard specification ...................................................................................................................... 15

Mouse specification ........................................................................................................................... 15

3．HARDWARE SETUP 17

Before Using the VPC-3000 for the First Time ................................................................................. 17

Hardware setup .................................................................................................................................. 18

◆Removing the top cover and drive bay .................................................................................... 18

◆Locations and settings of internal connectors and jumpers ..................................................... 21

◆Jumper setting ......................................................................................................................... 23

◆Mother board internal connector ............................................................................................. 26

◆Attaching the hard disk ........................................................................................................... 36

◆Replacing the optical drive ..................................................................................................... 39

◆Attaching the extension memory ............................................................................................ 41

◆Attaching the extension board ................................................................................................. 42

◆Removing the dustproof filter ................................................................................................. 43

◆Replacing the front fan ........................................................................................................... 44

◆Attaching the wall mount stand .............................................................................................. 46

◆Removing the wall mount stand .............................................................................................. 46

iv User’s Manual

◆FG connection ......................................................................................................................... 47

◆Installation requirements ......................................................................................................... 48

◆Removing the DIO cover ........................................................................................................ 50

◆Option: Attaching and removing the mirror card .................................................................... 51

4．BIOS SETUP 53

Starting the setup screen ............................................................................................................. 53

Setup operations.......................................................................................................................... 53

Main menu .................................................................................................................................. 54

Setting of the date and time......................................................................................................... 54

Setting of the start password ....................................................................................................... 55

Administrator Password .............................................................................................................. 56

User Password ............................................................................................................................ 56

Release of set the password ............................................................................................................... 56

Changing to the device boot order ..................................................................................................... 56

Selection of SATA devices ................................................................................................................ 57

Setting for the power on (AT power operation) by the AC power-supply turning on ........................ 58

◆Factory default setting............................................................................................................. 58

Main .................................................................................................................................................. 59

Configuration ..................................................................................................................................... 60

◆CPU Configuration ................................................................................................................. 60

◆Chipset Configuration ............................................................................................................. 61

◆LAN Configuration ................................................................................................................. 62

◆Graphics Configuration ........................................................................................................... 62

◆PCI/PCIE Configuration ......................................................................................................... 63

◆SATA Configuration ............................................................................................................... 64

◆USB Configuration ................................................................................................................. 65

◆Power Control Configuration .................................................................................................. 66

◆Super IO Configuration ........................................................................................................... 67

◆H/W Monitor .......................................................................................................................... 68

◆Serial Port Console Redirection .............................................................................................. 68

Boot ................................................................................................................................................... 69

◆Hard Disk Drive BBS Priorities .............................................................................................. 69

◆CDROM/DVD Drive BBS Priorities ...................................................................................... 69

Security .............................................................................................................................................. 70

Save & Exit........................................................................................................................................ 70

5．EACH COMPONENT FUNCTION 71

Component name ............................................................................................................................... 71

◆VPC-3000 front view .............................................................................................................. 71

◆VPC-3000 rear view ............................................................................................................... 72

Component Function ......................................................................................................................... 73

◆Keyboard interface .................................................................................................................. 73

User’s Manual

v

◆Mouse interface ...................................................................................................................... 73

◆Sirial port interface ................................................................................................................. 74

◆DVI-I interface ....................................................................................................................... 75

◆Printer port inteface ................................................................................................................ 76

◆Reset switch ............................................................................................................................ 77

◆Power switch .......................................................................................................................... 77

◆USB port ................................................................................................................................. 77

◆Ethernet .................................................................................................................................. 78

◆Digital I/O interface ................................................................................................................ 79

◆Audio interface ....................................................................................................................... 81

◆Serial ATA interface ............................................................................................................... 82

6．SOFTWARE UTILITY 83

Driver DVD ....................................................................................................................................... 83

Various drivers .................................................................................................................................. 84

7．SOFTWARE RAID SETUP 85

Starting the setup screen .................................................................................................................... 85

MAIN Window .................................................................................................................................. 86

Create RAID Drive (Mirroring) ......................................................................................................... 87

Delete RAID drive (Mirroring) .......................................................................................................... 89

Software RAID monitoring tool (Raipd Strage Technology) ............................................................. 90

◆Rapid Strage Technology Install ............................................................................................. 90

◆Starting the Rapid storage technology .................................................................................... 90

◆Exiting the Rapid storage technology ..................................................................................... 91

◆Making of mirroring synchronize ........................................................................................... 92

◆Create RAID drive (Mirroring) ............................................................................................... 93

◆Delete RAID drive (Mirroring) ............................................................................................... 96

◆For the error ............................................................................................................................ 97

◆Confirming the error log ......................................................................................................... 98

RAID setup when replacing the HDD ............................................................................................... 99

8．HARDWARE RAID SETUP 101

Functional specification ................................................................................................................... 101

◆Mirror Card product specification ......................................................................................... 101

◆Locations and settings of switches and connectors ............................................................... 102

◆Switch setting ....................................................................................................................... 103

◆Internal LED status ............................................................................................................... 104

Mirror Card...................................................................................................................................... 105

◆Operation flow ...................................................................................................................... 105

◆For the error .......................................................................................................................... 107

◆RAID setup when replacing the HDD ................................................................................... 108

◆Hot-swap .............................................................................................................................. 109

vi User’s Manual

OS recovery setting.......................................................................................................................... 110

FAQ・Troubleshooting ................................................................................................................... 111

◆FAQ ...................................................................................................................................... 111

◆Troubleshooting .................................................................................................................... 112

9．APPENDIX 117

Battery specifications ....................................................................................................................... 117

◆Removing the battery when disposing the product ................................................................ 117

◆Disposing the battray ............................................................................................................ 117

１．

Introduction

User’s Manual

1

１．Introduction

Overview

This product is a BTO industrial computer that is equipped with a CPU Intel® Core i7 4770S

processor (3.10GHz), Core i5 4570S (2.9GHz) processor, or Celeron G1820 processor (2.7GHz). The

Intel® Q87 chipset with DDR3 memory (4GB, 8GB, or 16GB) provides advanced computing and

graphical performance. This product features a variety of interfaces such as 8 USB ports (front: 2, rear:

6), 2 1000BASE-T ports, 1 RS-232 port, and 1 parallel port. This unit is ideal for a wide range of

embedded applications such as control devices and information terminals based on general-purpose PC

operating systems.

This series provides carefree use under harsh working conditions such as FA, achieving superb

environmental resistance and a long-term stable supply due to careful selection of parts such as an

embedded CPU and chipset.

◆Basic performance

・

Equipped with an Intel® Core i7 CPU (*Core i7 model)

Embedding a high-performance CPU in the VPC-3000 series enables its low price.

・ Uses the Intel® Q87 chipset

Employing an embedded-style chipset with the VPC-3000 series enables its long-term stable

supply.

・ Supports mirroring (RAID1)

Mirroring enables the construction of redundant systems.

[Hardware RAID]

Selecting the optional mirror card enables the construction of hardware mirroring. Hot-swapping

is also supported.

[Software RAID]

Software mirroring can be constructed, but hot-swapping is not supported.

・

Uses a chassis suitable for embedded applications

Taking advantage of our rich experience, we have designed the VPC-3000 series with

optimization for heat dissipation, dampening for operating vibrations, and consideration for

scalability.

・

Supports high-speed, high-capacity memory

The VPC-3000 series supports DDR3 SDRAM DIMM modules (4GB, 8GB, or 16GB) designed

for high transfer speeds, flexibly addressing memory-consuming applications such as image

processing.

１．

Introduction

2 User’s Manual

The following models are lined up for the VPC-3000 series.

＜

BTO Model

＞

Model

CPU

Memory

HDD

Optical System

OS

VPC-3000-27000B

Celeron

G1820

DDR3 4GB

SATA 250GB

(Discontinued)

DVD Super

Multi Drive

None

Windows 7 Professional SP1

32bit Japanese

DDR3 8GB SATA 2TB

Windows 7 Professional SP1

64bit Japanese

VPC-3000-37000B

Core i5

4570S

Windows 7 Ultimate SPI 32bit

JPN/ENU/CHS

DDR3

16GB

SATA 2TB

Hardware

Mirroring

(250GB

Discontinued)

Windows 7 Ultimate SPI 64bit

JPN/ENU/CHS/KOR

Windows Embedded 8.1 Industry

Pro 64bit Japanese

VPC-3000-47000B

Core i7

4770S

SATA 2TB

Software

Mirroring

(250GB

Discontinued)

Windows 10 IoT Enterprise 2016

LTSB 64bit JPN/ENU/CHS/KOR

* HDD 250GB Discontinued.

＜

Standard Model

＞

Model

CPU

Memory

HDD

Optical System

OS

VPC-3000-27225B

Celeron

G1820

2.7GHz

DDR3

4GB

SATA 2TB

DVD Super Multi

Drive

Windows 7 Professional for

Embedded System 32bit

Japanese

VPC-3000-37225B

Core i5

4570S

2.9GHz

VPC-3000-47225B

Core i7

4770S

3.1GHz

VPC-3000-4721DB

Windows Enterprise 8.1

Industry Pro 64bit Japanese

１．

Introduction

User’s Manual

3

◆Commodity model

HDD 250GB Discontinued.

◆Supported OS

・

Windows 7 Professional SP1 32bit Japanese

・

Windows 7 Professional SP1 64bit Japanese

・

Windows 7 Ultimate SP1 32bit Japanese/English/Chinese

・

Windows 7 Ultimate SP1 64bit Japanese/English/Chinese/Korean

・

Windows 8.1 Industry Pro 64bit Japanese

・

Windows 10 IoT Enterprise 2016 LSTB 64bit Japanese/English/Chinese/Korean

VPC-3000 Model rules

・Model Name

・Type Name

B S 2 7 0 0 1 0 0 0 0 0 0 0 0

① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ ⑫ ⑬ ⑭ ⑮

①

P ro d u ct

⑧

R A ID （ Mirroring ）

B : VPC-3000 0 : None

R : S oftw a re R A I D

②

Power supply H : H a rdw a re R AI D

S :

Standard specification

⑨

Operating system

③

CPU

0 : None

2 : Celeron G1820 1 : W ind ow s 7 Pro fe s sion a l for E m b e d d e d System (JP N ) 32b it

3 : Core i5-4570S 2 : W ind ow s 7 Pro fe s siona l fo r E m b e d d e d Sy stem (JP N ) 6 4 b it

4 : Core i7-4770S 4 :

W indows Embedded 8.1Industry Pro (JPN) 64bit

A

: W ind ow s 7 U ltim a te for E m b e d d ed S ys tem (JP N /E N U /C H S ) 32 b it

④

Me m ory B :

W indows 10 IoT Enterprise 2015 LTSB (JPN/ENU/CHS/KOR) 64bit

7

: 4GB　 (4GBx1) C : W in d o w s 7 U ltim a te for E m be dd ed S ys tem (JP N /E N U /C H S /K OR ) 64 b it

A : 8GB　 (4GBx2) D :

W indows 10 IoT Enterprise 2016 LTSB (JPN/ENU/CHS/KOR) 64bit

B

:

16GB　 (4GBx4)

⑩

K eyb oa rd

⑤

Hard disk(SATA1) 0 : None

0 : None 1 :

USB Japanese 109 Keyboard (PS/2 Conversion adapter)

2

: 250GB 3.5 inch HDD(SATA) A : USB English 104 Keyboard (PS/2 Conversion adapter)

B :

2TB 3.5 inch HDD(SATA)

⑪

Mouse

⑥

Hard disk(SATA2) 0 : None

0 : None 1 :

USB Mouse (PS/2 Conversion adapter)

2 :

250GB 3.5 inch HDD(SATA)

B :

2TB 3.5 inch HDD(SATA)

⑫

Onsite Maintenance Service

0 : None

⑦

Optics system drive(SATA3) 2 :

Onsite maintenance service of two years

1 : D VD Su per-multi drive 3 : Onsite maintenance service of three years

⑬

0 :

Reserve

⑭

0 :

Reserve

⑮

0 :

Reserve

VPC-3000

１．

Introduction

4 User’s Manual

Customer support

CONTEC provides the following support services for you to use CONTEC products more efficiently and

comfortably.

◆Web Site

https://www.contec.com/

１．

Introduction

User’s Manual

5

Safety precaution

Understand the following definitions and precautions to use the product safely.

◆Safety infomation

This document provides safety information using the following symbols to prevent accidents resulting

in injury or death and the destruction of equipment and resources. Understand the meanings of these

labels to operate the equipment safely.

DANGER indicates an imminently hazardous situation which, if not avoided,

will result in death or serious injury.

WARNING indicates a potentially hazardous situation which, if not avoided,

could result in death or serious injury.

CAUTION indicates a potentially hazardous situation which, if not avoided,

may result in minor or moderate injury or in property damage.

１．

Introduction

6 User’s Manual

◆Handling precautions

CAUTION indicates a potentially hazardous situation which, if not

avoided, may result in minor or moderate injury or in property

damage.

・

Do not use or store the product in a location exposed to extremely high or low temperature or

susceptible to rapid temperature changes.

Example

・

Exposure to direct sun

・

In the vicinity of a heat source

・

Do not use the product in extremely humid or dusty locations. It is extremely dangerous to use

the product with its interior penetrated by water or any other fluid or conductive dust. If the

product must be used in such an environment, install it on a dust-proof control panel, for

example.

・

Avoid using or storing the device in locations subject to shock or vibration.

・

Do not use the product in the vicinity of devices that generate strong magnetic force or noise.

Such devices will cause this device to malfunction.

・

Do not use or store the product in the presence of chemicals.

・

To clean, wipe it gently with a soft cloth dampened with either water or mild detergent.

Do not use chemicals or a volatile solvent, such as benzene or thinner, to prevent pealing,

discoloration of the paint, or deterioration of resin.

・

As continuous operation of the equipment may shorten the life of the hard disk drive, use it in

stand-by mode.

・

Be sure to unplug the power cable from a wall outlet before plugging or unplugging a extension

board or any connector.

・

CONTEC reserves the right to refuse to service a product modified by the user.

・

In the event of failure or abnormality (foul smells or excessive heat generation), unplug the

power cord immediately and contact your retailer.

・

Use an AC cable suitable for your supply voltage and outlet/plug. (The supplied cable is for

125V AC.

・

The hard disk must be replaced when the power of the main unit is off. It is not hot-swappable.

Removing the hard disk during operation may damage the system.

(However, hardware raid is excluded.)

・

Component Life:

(1)Power

･･････････････

During continuous operation at 40

℃

, the assumed life is about 4 years

(vertical installation). However, it may be shortened due to operating

temperature (high temperatures).

(2)Battery･････････････The internal calendar clock and CMOS RAM are backed by a Lithium

primary battery. The backup time at a temperature of 25°C with the

power disconnected is 7 years or more.

(3)CPU・Chassis FAN･･･During operation at 40℃, the assumed life is about 5 years.

However, it may be shortened due to operating temperature.

* Replacement of expendables is handled as a repair (there will be a charge).

・

To connect with peripherals, use a grounded, shielded cable.

・

Do not use a UPS (uninterruptible power supply) with square-wave output, as connecting it

may damage the system.

・

Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according

to the instructions.

１．

Introduction

User’s Manual

7

・

As for the product with a D-SUB connector, the appropriate tightening torque for the cable

connector is less than 2 kgf

・

cm.

・

Abandon a used battery appropriately according to the instruction of the municipality.

FCC PART 15 Class A Notice

Regarding “CE EMC Directive Class A Notice”

The ferrite core must be installed in LAN cable so that VPC-3000 series may suit

the above-mentioned standard.

The form of Ferrite core see the following.(equivalent products can also used)

Name

Maker

Turn

Quantity

Installation Site

RFC-10

KITAGAWA

INDUSTRIES CO.,LTD

2

1

LAN cable at product

side

Image diagram

The object of the standard of this product becomes only a main body.

Thi

s equipment has been tested and found

to

com

ply

wi

th

the

li

mits for a Class A digital device,

pursua

nt to part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and

used in accordance with th

e instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause harmful

interference at his own expense.

NOTE

Change or modifications not expressly approved the manufacturer can void the user's authority to

operate this equipment.

WARNING TO USER

Ferrite core

Cable

TURN : 1

TURN : 2

TURN : 3

TURN : 4

１．

Introduction

8 User’s Manual

Copyright

・ No part of this document may be copied or reproduced in any form by any means without prior

written consent of CONTEC CO., LTD.

・ CONTEC CO., LTD. makes no commitment to update or keep current the information contained

in this document.

The information in this document is subject to change without notice.

・ All relevant issues have been considered in the preparation of this document. Should you notice an

omission or any questionable item in this document, please feel free to notify CONTEC CO.,

LTD.

・ Regardless of the foregoing statement, CONTEC assumes no responsibility for any errors that may

appear in this document or for results obtained by the user as a result of using this product.

・

Intel, Core, Pentium are registered trademarks of Intel Corporation.

MS, Microsoft and Windows are trademarks of Microsoft Corporation.

Other brand and product names are trademarks of their respective holder. ™ and ® mark are

omitted in this document.

The latest version manual downloads from CONTEC web site.

2

．

About the product

User’s Manual

9

2．About the product

Specification

Table 2.1 Functional specification

System Specification

CPU

※1

・Intel Celeron G1820 --------------------------- 2.7GHz

・Intel Core i5 4570S --------------------------- 2.9GHz

・

Intel Core i7 4770S -------------------------- 3.10GHz

Chipset

Intel Q87

BIOS

AMI BIOS

Memory

※1

4GB (4GB x 1), 8GB (4GB x 2), 16GB (4GB x 4)

DDR3 SDRAM DIMM (Non-ECC)

Hard disk drive

※1

・SATAⅢ 3.5”HDD 2TB (Software/Hardware) RAID1

・

SATA

Ⅲ

3.5”HDD 2TB x1 or x2

Optical drive

DVD super multi drive

Display

Digital, Analog combined use DVI-I 29pin, DisplayPort 20pin

USB port

USB2.0 front 2port, Rear 2port, USB3.0 rear 4port

PS/2 port

2port (Keyboard/Mouse combo type)

Audio

Realtek ALC892 High Definition

(Mic-in, Line-in, Line-out)

Serial

※2

COM1,2,3,4 (RS-232)

※2

D-SUB 9pin x 4

Parallel

D-SUB 25pin x 1

LAN port

100BASE-TX/1000BASE-T RJ45 x 2

LAN controller

Intel I218-LM GbE Ethernet Controller(LAN1)

Intel I210-AT GbE Ethernet Controller (LAN2)

Digital I/O

Front：LED output x2 Rear：output x2, Input x4

(Software API support, User application available)

RAS function

WDT：１sec～255sec (Ressting operatio by time up)

Remote reset / Remote power on External input signal

Software RAS function

(FAN rotation, temperature, Voltage data reading)

Extended slot

PCI Express x16 (Max:176mm(L) x 110mm(H)) : 1 slot

PCI Express x4 (Max:176mm(L) x 110mm(H)) : 1 slot

PCI (Max:176mm(L) x 110mm(H)) : 2 slot

OS

※1

・Windows 7 Professional SP1 (32bit) JPN

・Windows 7 Professional SP1 (64bit) JPN

・Windows 7 Ultimate SP1 (32bit) JPN/ENU/CHS

・Windows 7 Ultimate SP1 (64bit) JPN/ENU/CHS/KOR

・Windows 8.1 Industry Pro (64bit) JPN

・

Windows 10 IoT Enterprise 2015 LTSB (64bit)

JPN/ENU/CHS/KOR

Stand

Wall mount

Physical dimensions(mm)

/Weight

370(W) x 470(D) x 166(H) (No protrusions) / About 14Kg

※3

Power

400W ATX Power (100-240VAC (50-60Hz) Automatic input switch)

※

1 Implement and install the options you selected.

※

2 The connector of the D-SUB 9 pin is output from the back of the chassis.

※

3 Only the weight of the main unit. Appended goods and the packing box are excluded.

2

．

About the product

10 User’s Manual

Table 2.2 Ambient specification

Item

Specification

Operating temperature

／

humidity

5

～

40

℃／

20

～

80

％

RH

（

No condensation

）

Storage temperature

／

humidity

-20

℃～

60

℃／

5

～

80

％

RH

（

No condensation

）

Floating dust particles

／

Corrosive

gases

Not to be excessive／None

Line-noise

resistance

Static electricity

resistance

Contact discharge

Line noise

AC line

／

2KV,Signal line

／

1KV

(EN61000-4-4Level3,IEC1000-4-4Level3)

Vibration

resistance

Sweep resistance

10

～

57Hz

／

semi-amplitude 0.015m 57

～

150Hz

／

0.2G

40 min each X,Y, and Z directions (JIS C0040

compliant

、

IEC68-2-6 compliant)

Impact resistance

10G, half-sine shock for 11 ms in X,Y, and Z directions

(JIS C0041 compliant, IEC68-2-27 compliant)

Standard

VCCI Class A

FCC Class A

CE Marking

EMC Directive Class A

Low Voltage Directive

RoHS Directive

Note) Do not use under environmental conditions beyond normal specifications. The system may

malfunction.

Table 2.3 Option Mirror card specification

Item

Specification

Number of connected drives

2

RAID level

1

Storage capacity

Max. 2TB

Cache memory size

1MB

Host interface

S-ATA Max. data transfer rate

：

3Gbps

Drive interface

S-ATA Max. data transfer rate

：

3Gbps

Range of power-supply voltage

4.75VDC

～

5.25VDC

Current consumption

1.1A

～

1.5A

Physical dimensions (L×W)

96mm × 98.2mm

Weight

49g (max.)

2

．

About the product

User’s Manual

11

Physical dimensions

VPC-3000

Figure 2.1 VPC-3000

2

．

About the product

12 User’s Manual

At installation the wall mount stand of VPC-3000 (horizontal installation)

Figure 2.2 At installation the wall mount stand of VPC-3000 (horizontal installation)

2

．

About the product

User’s Manual

13

At installation the wall mount stand of VPC-2000 (Vertical installation)

Figure 2.3 At installation the wall mount stand of VPC-3000 (Vertical installation)

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Contec VPC-3000 Owner's manual

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