Sierra Wireless 595U User manual

AirCard® 595U USB modem

User Guide

2130750

Rev 1.0

Preface

Document 2130750. Rev 1.0 Oct.06 2

Important Notice Duetothenatureofwirelesscommunications,transmission

andreceptionofdatacanneverbeguaranteed.Datamaybe

delayed,corrupted(i.e.,haveerrors)orbetotallylost.

Althoughsignificantdelaysorlossesofdataarerarewhen

wirelessdevicessuchastheSierraWirelessmodemareusedin

anormal

mannerwithawell‐constructednetwork,theSierra

Wirelessmodemshouldnotbeusedinsituationswherefailure

totransmitorreceivedatacouldresultindamageofanykind

totheuseroranyotherparty,includingbutnotlimitedto

personalinjury,death,orlossofproperty.Sierra

Wireless

acceptsnoresponsibilityfordamagesofanykindresulting

fromdelaysorerrorsindatatransmittedorreceivedusingthe

SierraWirelessmodem,orforfailureoftheSierraWireless

modemtotransmitorreceivesuchdata.

Safety and Hazards DonotoperatetheSierraWirelessmodem:

• Inareaswhereblastingisinprogress

• Whereexplosiveatmospheresmaybepresent

• Nearmedicalequipment

• Nearlifesupportequipment,orany equipmentthatmay

besusceptibletoanyformofradiointerference.Insuch

areas,theSierraWirelessmodemMUSTBEPOWERED

OFF

.TheSierraWirelessmodemcantransmitsignalsthat

couldinterferewiththisequipment.

DonotoperatetheSierraWirelessmodeminanyaircraft,

whethertheaircraftisonthegroundorinflight.Inaircraft,the

SierraWirelessmodemMUSTBEPOWE REDOFF.When

operating,theSierraWirelessmodemcan

transmitsignalsthat

couldinterferewithvariousonboardsystems.

Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. The Sierra Wireless

modem may be used at this time.

Thedriveroroperatorofanyvehicleshouldnotoperatethe

SierraWirelessmodemwhileincontrolofavehicle.Doingso

willdetractfromthedriveroroperatorʹscontrolandoperation

ofthatvehicle.In somestatesandprovinces, operatingsuch

communicationsdeviceswhileincontrolofavehicle

isan

offence.

Limitation of

Liability

Theinformationinthismanualissubjecttochangewithout

noticeanddoesnotrepresentacommitmentonthepartof

SierraWireless.SIERRAWIRELESSANDITSAFFILIATES

SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL

Preface

Document 2130750. Rev 1.0 Oct.06 3

DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,

CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES

INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

REVENUEORANTICIPATEDPROFITSORREVENUE

ARISINGOUTOFTHEUSEORINABILITYTOUSEANY

SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS

AND/ORITSAFFILIATESHASBEENADVISEDOFTHE

POSSIBILITY

OFSUCHDAMAGESORTHEYARE

FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.

Notwithstandingtheforegoing,innoeventshallSierra

Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor

inconnectionwiththeSierraWirelessproduct,regardlessof

thenumberofevents,occurrences,orclaimsgivingriseto

liability,

beinexcessofthepricepaidbythepurchaserforthe

SierraWirelessproduct.

Patents Portionsofthisproductmaybe coveredbysomeorallofthe

followingUSpatents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,234

5,890,057 5,929,815 6,169,884 6,191,741 6,199,168

6,339,405 6,359,591 6,400,336 6,516,204 6,561,851

6,643,501 6,653,979 6,697,030 6,785,830 6,845,249

6,847,830 6,876,697 6,879,585 6,886,049 6,968,171

6,985,757 7,023,878, 7,053,843 7,106,569 D442,170

D459,303

andotherpatentspending.

Thisproductincludes

technologylicensedfrom:

LicensedbyQUALCOMMIncorporatedunderoneormoreofthe

followingUnitedStatespatentsand/ortheircounterpartsinother

nations:

4,901,307 5,056,109 5,101,501 5,109,390 5,228,054

5,267,261 5,267,262 5,337,338 5,414,796 5,416,797

5,490,165 5,504,773 5,506,865 5,511,073 5,535,239

5,544,196 5,568,483 5,600,754 5,657,420 5,659,569

5,710,784 5,778,338

ManufacturedorsoldbySierraWirelessInc.oritsLicensees

underoneormorepatentslicensedfromInterDigital

Group.

Preface

Document 2130750. Rev 1.0 Oct.06 4

Trademarks AirCardand“HeartoftheWirelessMachine”areregistered

trademarksofSierraWireless.

SierraWireless,theSierraWirelesslogo,theredwavedesign,

andWatcheraretrademarksofSierraWireless.

Windows

isaregisteredtrademarkofMicrosoftCorporation.

MacOSisatrademarkofAppleComputer,Inc.,registeredin

theU.S.andothercountries.

QUALCOMM

isaregisteredtrademarkofQUALCOMM

Incorporated.

InstallShield

isaregisteredtrademarkofMacrovisionCorpo‐

rationintheUnitedStatesofAmericaand/orothercountries.

Othertrademarksarethepropertyoftherespectiveowners.

Comments

Additional

information and

updates

Forup‐to‐dateproductdescriptions,documentation,appli‐

cationnotes,firmwareupgrades,troubleshootingtips,and

pressreleases,visit.

www.sierrawireless.com.

Sales Desk: Phone: 1-604-232-1488

Hours: 8:00

AM to 5:00 PM Pacific Time

E-mail: [email protected]

Post: Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-604-231-1109

Web: www.sierrawireless.com

Document 2130750. Rev 1.0 Oct.06 5

Table of Contents

Introducing the AirCard® 595U USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Wireless USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

CDMA 3G services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Additional AirCard USB modem features . . . . . . . . . . . . . . . . . . . . . . . . . 10

Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Your host computing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

The AirCard 595 USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

The AirCard USB modem drivers and enabling software . . . . . . . . . . . . 11

A CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

The AirCard 595U software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Account activation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Inserting the removable battery into the modem. . . . . . . . . . . . . . . . . . . . . . . 16

Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

AirCard USB modem software installation procedures . . . . . . . . . . . . . . . . . 17

USB modem insertion and removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Inserting the AirCard USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing the AirCard USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Contents

Document 2130750. Rev 1.0 Oct.06 6

Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Account configuration procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Manual activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Automated activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Care and Maintenance of Your AirCard USB modem . . . . . . . . . . . . . . . . . . .23

Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Starting and closing Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Components of the Watcher window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Window controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Docking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Always On Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Interpreting icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Connection Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Call Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Indicator area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Minimized icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using an external antenna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 32

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Important safety/compliance information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Information pertaining to OEM customers . . . . . . . . . . . . . . . . . . . . . . . . . 36

AirCard® 595U USB modem - User Guide

7 2130750

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Document 2130750. Rev 1.0 Oct.06 8

1: Introducing the AirCard® 595U

USB modem

Note: This document applies to you, only if your wireless device is the

AirCard 595 USB modem from Sierra Wireless. This document does

not apply, if you are using an AirCard 595 PC Card or a wireless

device that is built into your computer.

• Welcome

• Feature summary

• Package contents

Welcome

Note: Do not insert the AirCard

USB modem into your USB slot

prior to installing the software. It

is important to install the

software and driver in the correct

order. For detailed procedures,

see page 15.

TheSierraWirelessAirCard 595USBmodemisadual‐band

wirelessUSBmodemforcellularandPCSnetworks.It

enhancesthefunctionalityofyourmobilecomputingdevice

byaddingwirelessdataand2‐waymessaging.

ThisUSBmodemallowsyoutodothefollowing(subjectto

featureavailability),withoutusinga

wirelinephoneor

network:

• ConnecttotheInternet,VPNandcorporatenetworks

• Sendandreceivee‐mail

• SendandreceiveSMSmessages

Note: You can view this guide online or print it to keep on hand. If

you're viewing it online, simply click a topic in the Table of Contents, or

a page number in the Index, or any page reference or section

reference. (Most text that is blue is a clickable link.) The PDF

automatically displays the appropriate page.

Feature summary

Note: For step-by-step instruc-

tions to access features of the

AirCard USB modem, consult

the online help available with

Watcher™ (page 30).

TheAirCardUSBmodemisdesignedtoprovideawiderange

ofcapabilitiesusingCDMAnetworktechnology.Implemen‐

tationofthesefeaturesdependsontheparticularservice

providerandaccountfeaturesyouhavechosen.

Somefeaturesdescribedinthismanualmaynotbesupported

byyourserviceproviderormaynot

beavailablewithyour

networkaccount.Fordetailsoftheservicesandaccounts

available,contactyourserviceprovider.

AirCard® 595U USB modem - User Guide

9 2130750

Wireless USB modem

Onceinstalledandconfigured,theAirCardUSBmodemcan

connecttotheCDMAnetworkautomatically.Youjustinsert

theAirCardUSBmodem,allowWatchertoautolaunchand

authenticateyouraccountonthenetwork,thenlaunchyour

Internetbrowser(whichyoucanalsoconfigureinWatcherto

launchautomatically)—you’reonline!

Alternatively,you

canmakeahigh‐speeddataconnection

withoutrunningWatcher—simplybylaunchingwhatever

applicationyouwanttouse(suchasyourwebbrowseror

e‐mailapplication).Prerequisites:youmusthavepreviously

selected,inWatcher,“

Always-on”for thehigh‐speedconnection

and(subjecttofeature availability)“

Enable NIC for data

connections

”.

TheAirCardUSBmodemalsoallowsyoutodialupamodem

(suchasacorporateserver).

CDMA 3G services

TheAirCardUSBmodemoperatesoveratypeofwireless

networkcalledCDMA (CodeDivisionMultipleAccess).

CDMA 3Gtechnologyprovidesavarietyofconnectivity

features,dependingonyourserviceproviderandaccount:

• 1x‐EVDORev.AsupportsInternetconnectionswithdata

ratesupto3.1 Mbps(downlinkfromthenetwork)and

1.8 Mbps

(uplinktothenetwork).Averagedataratesare

roughly600–1300 Kbps(downlinkfromthenetwork)and

300–400 Kbps(uplinktothenetwork).Actualspeed 

dependsonthenetworkconditions.

• 1x‐EVDORev.0supportsInternetconnectionswithdata

ratesupto2.4 Mbps(downlinkfromthenetwork)and

153 Kbps(uplinktothe 

network).Averagedataratesare

roughly400‐700 Kbps(downlinkfromthenetwork)and

40‐80 Kbps(uplinktothenetwork).Actualspeeddepends

onthenetworkconditions.

• 1XsupportsInternetconnectionswithdataratesupto

153 Kbps.Actualspeeddependsonthenetworkcondi‐

tions.

Oncetheconnectionisestablished,you

canopenyourbrowser

andconnecttoanywebsitethatisaccessiblethroughthe

Internet,oraccessotherInternetservices(suchase‐mail).

Theconnectionis“active”whendatatransmissionis

occurring.Ifdatatransmissionstopsforaperiodoftime

(determinedbythenetwork),theconnectionbecomes

“dormant

”;seepage 28.

Introducing the AirCard® 595U USB modem

Document 2130750. Rev 1.0 Oct.06 10

• Circuitswitched(dial‐up)data,usingtheearlierCDMA

IS‐95specification,supportsdataconnectionstoanydial‐

inserviceatratesupto14.4 Kbps.

• QNC (QuickNetConnect),providesasimplifiedwayto

dialintoanInternetconnection(usingcircuitswitched

data)where3G(1xEV‐DOor1X)high

‐speedpacket

serviceisnotavailable.

• SMS (ShortMessageService),allowsyoutosendand

receiveshorttextmessagesusingtheAirCardUSB

modem.

Additional AirCard USB modem features

BeyondthefeaturesoftheCDMAnetwork,theAirCardUSB

modemprovidesadditionalsoftwarefeatures:

• PINsecuritycodetoprotect yourAirCardUSBmodem

andaccountfromunauthorizeduse.

• AnActivationWizard(page 20)toassistwithconfiguring

yourCDMA account.

• SoundoptionstocustomizeringtonesforSMSmessages.

• ACall

Logtotrackoutgoingcallsanddeterminethe

amountofdatatransferred.

Package contents

YourAirCardUSBmodempackagecontainsthefollowing

components:

• AirCard 595USBmodem

• Rechargeablebattery

• Dockingstationwithcable

• InstallationCDcontainingtheAirCardUSBmodem

software,andthisuserguide

• QuickStartGuide

• WarrantyCard

System components

YourAirCard 595USBmodemisjustonepartofasystem

designedtoprovideyouwithawiderangeofcommunication

features.Everycomponentofthesystemisneededtoenable

thesecapabilities.

AirCard® 595U USB modem - User Guide

11 2130750

Your host computing device

YournotebookordesktopcomputerhoststheAirCardUSB

modemhardwareandrunsthecommunicationsoftware:your

webbrowserore‐mailapplication,andWatcher—the AirCard

USBmodemenablingsoftware.

Youmayalsohaveothersoftwareonyourcomputerthatcan

beusedwirelesslywiththeAirCardUSBmodem,suchas:

file

transferapplications(FTP),chatorinstantmessaging,a

VPN (VirtualPrivateNetwork)client,clientsoftwarefora

corporateserverapplication.

The AirCard 595 USB modem

TheAirCardUSBmodemprovidesyourcomputerwitha

connectiontotheCDMAwirelessnetwork.

TheAirCardUSBmodemfitsintoaUSBslotavailableonmost

notebookanddesktopPCs.

EveryCDMAnetworkoperatesononeofthreeradio

frequencybands.Asadual‐bandproduct,theAirCardUSB

modemoperates

ontwoofthesebands(seepage 32),

providingawidecoveragearea.

The AirCard USB modem drivers and

enabling software

Requiredtocontrol,monitor,andmanageyourwireless

connections,thisincludestheWatcherapplication.

TheAirCardUSBmodemcomeswithaCDcontainingthis

software:

• WatcherapplicationthatyouusetomanagetheAirCard

USBmodemandmonitoryourconnections.Forstep‐by‐

stepinstructionstoaccessfeaturesofWatcher,use

the

application’sonlinehelp.

• ThedevicedriversoftwarethatenablestheAirCardUSB

modemtoworkwithyourcomputer’soperatingsystem.

Thedriverandapplicationsoftwaremustbeinstalledbefore

youinserttheAirCardUSBmodemforthefirsttime.Detailed

instructionsareprovidedinthefollowingchapters.

Introducing the AirCard® 595U USB modem

Document 2130750. Rev 1.0 Oct.06 12

A CDMA service provider account

CompaniesthatoperateCDMAnetworksandprovideaccess

tothesenetworksarecalledserviceproviders.Tousethe

AirCardUSBmodem,youmusthaveanaccountwitha

CDMAserviceprovider.

Note: You can use the Lock

Code feature to prevent others

from using your account should

your AirCard USB modem be

stolen. For information on this

feature, see the online help.

Eachserviceproviderhasitsownpricingoptions.Theremay

beflatrateaccounts,whichprovideyouamaximumnumber

ofminutesofnetworkusageforafixedmonthlyfee.There

maybeaccountsforwhichyouarechargedfornetworkusage

bytheminuteorbytheamountofdata

transmitted.

Youraccountmayincludeavarietyofotherservicessuchas

SMSmessaging.

EachAirCardUSBmodemhasbeenprovisionedatthefactory

forusewithaparticularserviceprovider.Thissetsthe

AirCardUSBmodemtouseparticularradiochannelsand

enablesservicesspecificforthatprovider.

Theprocessof

settingupyouraccountiscalledactivation.

Activationinvolvesactionbytheserviceproviderandconfigu‐

rationoftheAirCardUSBmodem.

Theproceduretoconfigure(activate)yourAirCardUSB

modemiscove redin“Activation”onpage 20.

The CDMA wireless network

Note: More information about

CDMA networks is available on

the CDMA Development Group

web site,

www.cdg.org

Thisistheworldwideinfrastructureprovidingtheradio

coveragethatallowsyoutostayconnected.Madeupofradio

towersandavarietyofnetworkswitches,routers,andservers,

thenetworkisaninterconnectionofmanyserviceproviders.

Note: Most service providers

have coverage maps on their

web sites.

ThereareCDMAnetworksthatoperateinthefrequencybands

supportedbytheAirCardUSBmodemthroughoutNorth

AmericaandpartsofLatinAmerica,Asia,andNewZealand.

However,each serviceprovideroperatesanetworkthatcovers

alimitedgeographicalareawithintheoverallCDMAcoverage

area.

Note: The fee for service is

usually higher when you are

roaming (connecting to a

network other than the one

belonging to your service

provider).

Mostserviceprovidershave“roaming”agreementswithother

serviceproviders,sothattheycanofferserviceoutsideof the

coverageareaoftheirownnetworks.Forexample,assuming

youliveinVancouverandtravelfrequentlytoSeattle,youcan

obtainanaccountwithaVancouverserviceproviderthathasa



roamingagreementwithaserviceproviderinSeattle.You

wouldthenhavelocalserviceinVancouver,androaming

serviceinSeattle.

Document 2130750. Rev 1.0 Oct.06 13

2: Getting Started

• The AirCard 595U

software

• Account activation and

configuration

Beforeyoucan beginusingtheAirCardUSBmodem,you

must:

1. InstalltheAirCardUSBmodemenablingsoftwareand

driver.

2. ActivateanaccountandconfiguretheAirCardUSB

modemtouseyouraccount(unlesstheAirCardUSB

modemhasbeenpre‐activated).

Thissectionprovidesanoverviewofthisprocess.

The AirCard 595U software

TheAirCardUSBmodemcomeswiththissoftware:

• WatcherapplicationthatyouusetomanagetheAirCard

USBmodemandmonitoryourconnections

• Thedriversoftwarethatprovidestheinterfacebetween

theAirCardUSBmodemandyourWindowsoperating

system

TheWatchersoftwaremustbeinstalledbeforeyouinsertthe

AirCard

USBmodemforthefirsttime.Detailedinstructions

areprovidedin“Installation”onpage 15.

Account activation and

configuration

TousetheAirCardUSBmodem,youmusthaveanaccount

withaCDMAserviceprovider.Theprocessofsettingupan

accountiscalledactivation.

IfyoupurchasedtheAirCardUSBmodemdirectlyfroma

serviceprovider,youmayalreadyhaveanaccount;your

AirCardUSBmodemmaybepre

‐activated.

Otherwise,runWatcherandtheActivationWizard,which

guidesyouthroughtheactivationandconfigurationprocess.

(Dependingonyourconfiguration,WatcherandtheActivation

Wizardmaystartautomaticall y.)

Getting Started

Document 2130750. Rev 1.0 Oct.06 14

ConfiguringtheAirCardUSBmodeminvolvessettingthe

phonenumberassignedbyyourserviceproviderandmay

involveenteringothernetworkparametersandsettingssuch

asausernameandpasswordtoaccessservices.

Yourserviceproviderneedstoknow:

• Thebillinginformationtousetocollectpaymentforyour

network

usage.

• TheESN (ElectronicSerialNumber)orMEID(Mobile

EquipmentIdentifier)assignedtoyourAirCardUSB

modemduringthemanufacturingprocess.(TheESNor

MEIDisprintedonalabelontheAirCardUSBmodem

andcanbedisplayedinWatcher.)Thisnumberisusedto

helpauthenticateyouraccountwhen

youconnectfor

service.

Yourequirefromyourserviceprovider:

• Anactivationcodethatgivesyouaccesstoconfigurethe

account.

• AphonenumberforyourAirCardUSBmodem.

• Additionalinformationspecifictoyourserviceprovider

suchas:

· AuserID(username)andpasswordtoauthenticateyour

networkconnection.

· ASID

(SystemIDentifier)thatidentifiesyourhome

networkareaandisusedtogetherwithyourphone

numbertodetermineifyouare“home”or“roaming”.

Document 2130750. Rev 1.0 Oct.06 15

3: Installation

• System requirements

•Installation

• Inserting the AirCard

USB modem

• Removing the AirCard

USB modem

Thischapterguidesyouthroughthestepsnecessarytoinstall

theAirCardUSBmodemonanotebookordesktopcomputer.

Note: Do not insert the AirCard USB modem into your USB slot

before installing the software.

Thebasicstepsare:

1. Inserttheremovablebatteryintothemodem,andcharge

thebattery.

2. InserttheAirCard 595UinstallationCDintoyourCD‐

ROMdriveandinstallWatcher.

3. InserttheAirCardUSBmodemintotheUSBslot (page 18 )

toinstalltheAirCardUSBmodemdrivers.

4. IftheAirCardUSBmodem

hasnotbeenpre‐activated,use

theActivationWizardtoconfiguretheAirCardUSB

modem(asdescribedin“Activation”onpage 20).

Beforeyoubegin theinstallationprocess,ensureyourPCis

runningasupportedoperatingsystemandmeetsthe

hardwarerequirementsdescribedbelow.

System requirements

TheAirCardUSBmodemissupportedonnotebookand

desktopPCsrunning:

• WindowsVista(forthe finalcommercialreleases

scheduledforearly2007)

• Windows2000withServicePack1orlater(ServicePack4

isrecommended)

• Windows XP(HomeandProfessionalversions)

• MacOSX(supportedthroughthi rd‐partysoftware

solutions)

Installation

Document 2130750. Rev 1.0 Oct.06 16

ToinstalltheAirCardUSBmodem,yourequirethesesystem

resources:

Inserting the removable battery

into the modem

Beforeyouuse theAirCardUSBmodemforthefirsttime,you

mustinsertthebatteryintothemodem,andchargethe

battery.

ToinsertthebatteryintotheAirCardUSBmodem:

1. Slidethefrontpaneloff theAirCardUSBmodem.

2. Holdingthebatterysothatthesidethathastwo

white

arrowsfacesyou,insertthebatteryintotheAirCardUSB

modem.

3. SlidethefrontpanelontotheAirCardUSBmodem,until

thepanelclicksinplace.

Charging the battery

Beforeyouuse theAirCardUSBmodemforthefirsttime,you

mustchargethemodem’sbattery:

1. EnsureyouhaveinsertedthebatteryintotheAirCardUSB

modem(describedabove).

2. InserttheAirCardUSBmodemintoyourcomputer’sUSB

slot.Alternatively,youcanattachthedockingstationto

yourcomputer’s

USBslot,andinserttheAirCardUSB

modemintothedockingstation.

[

DVN Should we add something like this? “Whenthemodemis

properlyinserted,thePWRLEDislit.“]

3. Chargethebattery,untilthePWRLEDisgreen.(This

shouldtakelessthan3hours.)

Table 3-1: System resource requirements

USB slots 1 USB slot

Disk drive CD-ROM (for installation only)

I/O resources 1 IRQ, 40 bytes I/O space

Memory 10 MB

Disk space 10 MB

Installation

17 2130750

AirCard USB modem software

installation procedures

ToinstallWatcherandtheAirCardUSBmodemdriver:

Note: Users of Windows Vista

and 2000 must be logged in with

administrative privileges to install

the AirCard USB modem

software. Users of Windows XP

may require administrative privi-

leges, depending on the XP

installation.

1. IftheinstallationCDisnotalreadyinyourCD‐ROM

drive,insertit.TheCDshouldautostartanddisplaya

menu.

IftheCDdoesnotautostart,select

Start > Runandenter

d:\launch.exewheredisthedriveletterofyourCD‐ROM

drive.

2. FromtheCDstartupwindow,select

Install Watcher software

tolaunchtheInstallShield

Wizard.

3. Ifthe

Open With...windowappears,canceltheinstallation

(yourcomputerismissing somefilesrequiredforthe

installation).Searchfor

Instmsiw.exe(ifyou’rerunning

Windows2000)amongthedownloadsat

www.microsoft.com.Installthefileonyourcomputer, 

thenreruntheAirCardUSBmodemsoftwareinstallation.

4. Ifthe

Ikernel Application Errorwindowappears:

a)Canceltheinstallation.

b)Downloadthefile:

http://support.installshield.com/kb/files/Q108312/

ikernelupdate.exe.

c)Installthefileonyourcomputer,thenrerunthesoftware

installation.

5. Usethe

NextandBackbuttonstonavigatethroughthe

wizardnotingthefollowing:

· Toproceedwiththeinstallation,youmustclick

I accept

the terms in the license agreement

toindicateyouraccep‐

tanceofthetermsoftheli censeagreement.

· Usethedefaultsettingsforthe

Destination Folderunless

youhavespecialrequirementsandanadvancedunder‐

standingofPCconfiguration.(TheDestinationFolder

dictateswherethesoftwareisinstalled.)

6. Whenyouarenotifiedthattheinstallationiscomplete,

click

Finish.

Note: Do not forcefully insert the

AirCard USB modem. This may

damage the connector pins.

7. InserttheAirCardUSBmodemintoyourUSB

slot (describedinthefollowingsection).Thisinstallsthe

driversfortheUSBmodem.

Installation

Document 2130750. Rev 1.0 Oct.06 18

Whenthedrivershave beeninstalled,thesystemtraydis‐

playsthemessage“Yournewhardwareisinstalledand

readytouse”:

8. IfWatcherhasnotstartedautomatically,startit:double‐

clicktheWatchericononyourdesktop.

ProceedtoconfiguretheAirCardUSBmodemtouseyour

account(ifit

wasnotpre‐activated).See“Activation”on

page 20.

USB modem insertion and

removal

Inserting the AirCard USB modem

ToinserttheAirCardUSBmodemintoacomputer:

1. Slidetheleveronthebottomofthemodem,inthe

directionindicatedbythetriangle,toreleasethe modemʹs

USBconnector.

2. AdjusttheUSBconnectortothedesiredangle.

TheUSBconnectorisadjustabletoa90,135,or180‐

degree

angle.

3. GentlyinsertthemodemintotheUSBslot.Alternatively,

youcanat tach thedockingstationtoyourcomputer’sUSB

slot,andinserttheAirCardUSBmodemintothedocking

station.

Installation

19 2130750

WhenyouinserttheAirCardUSBmodem,thefollowing

shouldoccur:

• Ifsoundeffectsare enabled,thePCbeeps.

• ThePC Cardiconappearsinthesystemtray,ifitisnot

alreadydisplayedforanothercard,(andunlessthefeature

hasbeendisabled).

• Watcherlaunches(unlesstheautolaunchfeaturehas

been

disabled).

TheAirCardUSBmodemispoweredassoonasyouins ertit.

Removing the AirCard USB modem

ToremovetheAirCardUSBmodem:

1. CloseWatcherifitisopen.

2. ClickthePC Cardiconinthesystemtraytodisplaythe

optiontostopthedevice.

3. Clicktheentryfor“

NEC PCI to USB Open Host Controller”or

“

Standard Enhanced PCI to USB Host Controller“.

4. Ifadialogboxappearsnotifyingyouthatitissafeto

removethecard,click

OK.

5. Pullthemodemoutoftheslotbygrippingbothsidesof

themodemandpullingthemodemstraightout.

Windows Vista Windows XP Windows 2000

Document 2130750. Rev 1.0 Oct.06 20

4: Activation

• Account configuration

procedures

• Manual activation

• Automated activation Account configuration

procedures

ThefinalsteptomakingtheAirCardUSBmodemoperational

isconfiguringittouseyourCDMAserviceprovideraccount.

TheprocessofactivationconfiguresyourAirCardUSB

modemwiththerequiredaccountparameters(phonenumber,

username,password,etc.).

Ifyoupurchasedapre‐activatedAirCardUSBmodem,this

stepis

notnecessary.Oncetheapplicationsoftwareanddriver

areinstalled,theAirCardUSBmodemisreadyforuse.

Otherwise,youmustusetheActivationWizardtoactivateand

configureyouraccount.

Activation Wizard

TheActivationWizardwalksyouthroughtheprocessof

configuringanaccount.Theprocessandoptionsvarybasedon

theserviceprovider.

Thissectionisaguideonly.ConsulttheQuickStartGuide,

andfollowthedirectionsonscreenandinstructionsgivenby

yourserviceproviderrepresentative.

Toactivateanaccountand

configureyourAirCardUSB

modemforuse:

IfyourAirCardUSBmodemdoesnothaveanactivated

account,andWatcherhasstartedautomatically,thenthe

ActivationWizardshouldstartautomatically.Ifthisdoesnot

happen:

1. EnsureWatcherisrunning.Ifitisnot,double‐clickthe

Watchericononyourdesktop.

2. StarttheActivationWizard:selectTOOLS >

Activation Wizard.

TobeginactivationoftheAirCardUSBmodem,clickNext.

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Sierra Wireless 595U, AIRCARD 595U User manual

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