Sierra Wireless AirCard 580 WAN Install Manual

Brand: Sierra Wireless

Model: AirCard 580 WAN

Category: Cellular wireless network equipment

Type: Install Manual

This manual is also suitable for

AirCard 580

AirCard® 580 Wireless WAN

Modem

Installation Guide

2130536

Rev 2

Preface

Rev 2 Mar.11 1

Important Notice Duetothenatureofwirelesscommunications,transmission

andreceptionofdatacanneverbeguaranteed.Datamaybe

delayed,corrupted(i.e.,haveerrors)orbetotallylost.

Althoughsignificantdelaysorlossesofdataarerarewhen

wirelessdevicessuchasthe SierraWirelessmodemareusedin

anormal

mannerwithawell‐constructednetwork,theSierra

Wirelessmodemshouldnotbeusedinsituationswherefailure

totransmitorreceivedatacouldresultindamageofanykind

totheuseroranyotherparty,includingbutnotlimitedto

personalinjury,death,orlossofproperty.Sierra

Wireless

acceptsnoresponsibilityfordamagesofanykindresulting

fromdelaysorerrorsindatatransmittedorreceivedusingthe

SierraWirelessmodem,orforfailureoftheSierraWireless

modemtotransmitorreceivesuchdata.

Safety and Hazards DonotoperatetheSierraWirelessmodeminareaswhere

blastingisinprogress,whereexplosiveatmospheresmaybe

present,nearmedicalequipment,nearlifesupportequipment,

oranyequipmentwhichmaybesusceptibletoanyformof

radiointerference.Insuchareas,theSierraWirelessmodem

MUSTBEPOWEREDOFF

.TheSierraWirelessmodemcan

transmitsignalsthatcouldinterferewiththisequipment.

DonotoperatetheSierraWirelessmodeminanyaircraft,

whethertheaircraftisonthegroundorinflight.Inaircraft,the

SierraWirelessmodemMUSTBEPOWEREDOFF.When

operating,theSierraWirelessmodemcan

transmitsignalsthat

couldinterferewithvariousonboardsystems.

Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. The Sierra Wireless

modem may be used at this time.

Thedriveroroperatorofanyvehicleshouldnotoperatethe

SierraWirelessmodemwhileincontrolofavehicle.Doingso

willdetractfromthedriveroroperatorʹscontrolandoperation

ofthatvehicle.Insomestatesandprovinces,operatingsuch

communicationsdeviceswhileincontrolofavehicle

isan

offence.

Limitation of

Liability

Theinformationinthismanualissubjecttochangewithout

noticeanddoesnotrepresentacommitmentonthepartof

SierraWireless.SIERRAWIRELESSANDITSAFFILIATES

SPECIFICALLYDISCLAIMLIABILIT YFORANYANDALL

DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,

CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES

INCLUDING,BUTNOTLIMITEDTO,LOSS

OFPROFITSOR

AirCard® 580 Wireless WAN Modem - Installation Guide

2 2130536

REVENUEORANTICIPATEDPROFITSORREVENUE

ARISINGOUTOFTHEUSEORINABILITYTOUSEANY

SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS

AND/ORITSAFFILIATESHASBEENADVISEDOFTHE

POSSIBILITYOFSUCHDAMAGESORTHEYARE

FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.

Notwithstandingtheforegoing,inno

eventshallSierra

Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor

inconnectionwiththeSierraWirelessproduct,regardlessof

thenumberofevents,occurrences,orclaimsgivingriseto

liability,beinexcessofthepricepaidbythepurchaserforthe

SierraWirelessproduct.

Patents Thisproductmaycontaintechnologydevelopedbyorfor

SierraWirelessInc.

Thisproductincludestechnologylicensedfrom

QUALCOMM

3G.

ThisproductismanufacturedorsoldbySierraWirelessInc.or

itsaffiliatesunderoneormorepatentslicensedfromInter‐

DigitalGroup.

Preface

Rev 2 Mar.11 3

Trademarks AirCardand“HeartoftheWirelessMachine”areregistered

trademarksofSierraWireless.

SierraWireless,theSierraWirelesslogo,theredwavedesign,

thered‐tippedantenna,andWatcheraretrademarksofSierra

Wireless.

Windows

isaregisteredtrademarkofMicrosoftCorporation.

QUALCOMM

isaregisteredtrademarkofQUALCOMM

Incorporated.

InstallShield

isaregisteredtrademarkandservicemarkof

InstallShieldCorporation.

Othertrademarksarethepropertyoftherespectiveowners.

Comments

Yourcommentsandsuggestionsonimprovingthisdocumen‐

tationarewelcomeandappreciated.Pleasee‐mailyour

feedback,notingdocument2130536Rev2,to

documentation@sierrawireless.com.Thankyou.

Consultourwebsiteforup‐to‐dateproductdescriptions,

documentation,applicationnotes,firmwareupgrades,trouble‐

shootingtips,andpressreleases:

www.sierrawireless.com

Sales Desk: Phone: 1-604-232-1488

Hours: 8:00

AM to 5:00 PM Pacific Time

E-mail: [email protected]

Post: Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-604-231-1109

Web: www.sierrawireless.com

AirCard® 580 Wireless WAN Modem - Installation Guide

4 2130536

Rev 2 Mar.11 5

Table of Contents

Introducing the AirCard® 580 Wireless WAN Modem . . . . . . . . . . . . . . . . . . . .7

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Wireless WAN modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

CDMA 3G services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Additional AirCard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Your host computing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

The AirCard 580 wireless WAN modem . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

The AirCard drivers and enabling software . . . . . . . . . . . . . . . . . . . . . . . . 10

A CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

The AirCard 580 software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Account activation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

AirCard software installation procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Card insertion and removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Inserting the AirCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing the AirCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Account configuration procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Manual activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

AirCard® 580 Wireless WAN Modem - Installation Guide

6 2130536

Automated activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Care and Maintenance of Your AirCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Starting and closing Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Components of the Watcher window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Window controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Docking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Always On Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Interpreting icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connection Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Call Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Indicator area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Minimized Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 33

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Rev 2 Mar.11 7

1: Introducing the AirCard® 580

Wireless WAN Modem

• Welcome

• Feature summary

• Package contents Welcome

Note: Do not insert the AirCard

into your PC Card slot prior to

installing the software. It is

important to install the software

and driver in the correct order.

For detailed procedures, see

page 15.

TheSierraWirelessAirCard 580wirelessWANmodemisa

dual‐bandwirelessPC CardforcellularandNorthAmerican

PCSnetworks.Itenhancesthefunctionality ofyourmobile

computingdevicebyaddingwirelessdataand2‐way

messaging.

Thiscardallowsyoutodothefollowing(subjecttofeature

availability),withoutusing

awirelinephoneornetwork:

• ConnecttotheInternet,VPNandcorporatenetworks

• Sendandreceivee‐mail

• SendandreceiveSMSmessages

ThesoftwareprovidedwiththeAirCardalsoallowsyouto

manageandmonitorconnectionswithaWiFinetwork

adapter.

Note: You can view this guide online or print it to keep on hand. If

you're viewing it online, simply click a topic in the Table of Contents, or

a page number in the Index, or any page reference or section

reference. (Most text that is blue is a clickable link.) The PDF

automatically displays the appropriate page.

Feature summary

Note: For step-by-step instruc-

tions to access features of the

AirCard, consult the online help

available with Watcher

™

(page 31).

TheAirCardisdesignedtoprovideawiderangeofcapabil‐

itiesusingCDMAnetworktechnology.Implementationof

thesefeaturesdependsontheparticular serviceproviderand

accountfeaturesyouhavechosen.

Somefeaturesdescribedinthismanualmaynotbesupported

byyourserviceproviderormaynotbeavailable

withyour

networkaccount.Fordetailsoftheservicesandaccounts

available,contactyourserviceprovider.

AirCard® 580 Wireless WAN Modem - Installation Guide

8 2130536

Wireless WAN modem

Onceinstalledandconfigured,theAirCardcanconnecttothe

CDMAnetworkautomatically.YoujustinserttheAirCard,

allowWatchertoautolaunchandauthenticateyouraccounton

thenetwork,thenlaunchyourInternetbrowser—you’re

online!

Asamodem,theAirCardalsoallowsyoutodialupanyother

modem(suchas

acorporateserver).

CDMA 3G services

TheAirCardoperatesoveratypeofwirelessnetworkcalled

CDMA (Code DivisionMultipleAccess).

CDMA 3Gtechnologyprovidesavarietyofconnectivity

features,dependingonyourservic eproviderand account:

• 1x‐EVDOsupportsInternetconnectionswithdataratesup

to2.4 Mbps(downlinkfromthenetwork)and153.6 kbps

(uplinktothenetwork).

Averagedataratesareroughly

700 kbps(downlinkfromthenetwork)and153.6 kbps

(uplinktothenetwork).Actualspeeddependsonthe

networkconditions.

• 1XsupportsInternetconnectionswithdataratesupto

153.6 kbps(downlinkfromthenetwork)and76.8 kbps

(uplinktothenetwork).Actualspeeddependsonthe

networkconditions.

Oncetheconnectionisestablished,youcanopenyourbrowser

andconnecttoanywebsitethatisaccessiblethroughthe

Internet,oraccessotherInternetservices(suchase‐mail).

Theconnectionis“active”whendatatransmissionis

occurring.Ifdatatransmissionstopsforaperiodoftime

(determinedby

thenetwork),theconnectionbecomes

“dormant”;seepage 29.

• Circuitswitched(dial‐up)data,usingtheearlierCDMA

IS‐95specification,supportsdataconnectionstoanydial‐

inserviceatratesupto14.4 kbps.

• QNC (QuickNetConnect),providesasimplifiedwayto

dialintoanInternetconnection(usingcircuit

switched

data)where3G(1xEV‐DOor1X)high‐speedpacket

serviceisnotavailable.

• SMS (ShortMessageService),allowsyoutosendand

receiveshorttextmessagesusingtheAirCard.

Introducing the AirCard® 580 Wireless WAN Modem

Rev 2 Mar.11 9

Additional AirCard features

BeyondthefeaturesoftheCDMAnetwork,theAirCard

providesadditionalsoftwarefea tures:

• PINsecuritycodetoprotect yourAirCardandaccount

fromunauthorizeduse.

• AnActivationWizard(page 19)toassistwithconfiguring

yourCDMA account.

• Soundoptionstocustomizeringtonesforincomingcalls,

SMSmessages.

• ACallLogto

trackincoming,outgoing,missedcallsand

determinetheamountofdatatransferred.

• AbilitytomanageandmonitorconnectionswithaWiFi

networkadapter.

Package contents

YourAirCardpackagecontainsthefollowingcomponents:

• AirCard 580wirelessWANmodemwithantenna

• InstallationCDcontainingtheAirCardsoftwareandthis

installationandtroubleshootingguide

• QuickStartGuide

• WarrantyCard

System components

YourAirCard 580wirelessWANmodemisjustonepartofa

systemdesignedtoprovideyouwithawiderangeofcommu‐

nicationfeatures.Everycomponentofthesystemisneededto

enablethesecapabilities.

You r host computing device

Yournotebookhoststhe AirCardhardwareandrunsthe

communicationsoftware:yourwebbrowserore‐mailappli‐

cation,andWatcher—theAirCardenablingsoftware.

Youmayalsohaveothersoftwareonyourcomputerthatcan

beusedwirelesslywiththeAirCard,suchas:filetransfer

applications(FTP),chatorinstant messaging, 

aVPN (Virtual

PrivateNetwork)client,clientsoftwareforacorporateserver

application.

AirCard® 580 Wireless WAN Modem - Installation Guide

10 2130536

The AirCard 580 wireless WAN modem

Alongwiththeantenna,thisequipsyourcomputerwitha

radiomodem.

TheAirCardfitsintoastand ardType IIPC Cardslotavailable

onmostnotebookPCs.

EveryCDMAnetworkoperatesononeofthreeradio

frequencybands.Asadual‐bandproduct,theAirCard

operatesontwoofthesebands(seepage 33

),providingawide

coveragearea.

The AirCard drivers and enabling

software

Requiredtocontrol,monitor,andmanageyourwireless

connections,thisincludestheWatcherapplication,andthe

NetworkAdapterManagerforselecting yournetwork

connectioncard.

TheAirCardcomeswitha CDcontainingthissoftware:

• WatcherapplicationthatyouusetomanagetheAirCard

andmonitoryourconnections.Forstep‐by‐step

instruc‐

tionstoaccessfeaturesofWatcher,usetheapplication’s 

onlinehelp.

• NetworkAdapterManagerapplicationthatallowsyouto

switchbetweentheAirCardandnetworkcards.This

applicationalsohandlestheautolaunchofWatcherwhen

youinserttheAirCard.

• ThedevicedriversoftwarethatenablestheAirCardto

work

withyourcomputer’soperatingsystem.

Thedriverandapplicationsoftwaremustbeinstalledbefore

youinserttheAirCardforthefirsttime.Detailedinstructions

areprovidedinthefollowingchapters.

A CDMA service provider account

CompaniesthatoperateCDMAnetworksandprovideaccess

tothesenetworksarecalledserviceproviders.Tousethe

AirCard,youmusthaveanaccountwithaCDMAservice

provider.

Introducing the AirCard® 580 Wireless WAN Modem

Rev 2 Mar.11 11

Note: You can use the Lock

Code feature to prevent others

from using your account should

your AirCard be stolen. For infor-

mation on this feature, see the

online help.

Eachserviceproviderhasitsownpricingoptions.Theremay

beflatrateaccounts,whichprovideyouamaximumnumber

ofminutesofnetworkusageforafixedmonthlyfee.There

maybeaccountsforwhichyouarechargedfornetworkusage

bytheminuteorbytheamountofdata

transmitted.

Youraccountmayincludeavarietyofotherservicessuchas

SMSmessaging.

EachAirCardhasbeenprovisionedatthefactoryforusewith

aparticularserviceprovider.ThissetstheAirCardtouse

particularradiochannelsandenablesservicesspecificforthat 

provider.

Theprocessofsettingupyouraccount

iscalledactivation.

Activationinvolves actionbytheserviceproviderandconfigu‐

rationoftheAirCard.

Theproceduretoconfigure(activate)yourAirCardiscovered

in“Activation”onpage 19.

The CDMA wireless network

Note: More information about

CDMA networks is available on

the CDMA Development Group

web site,

www.cdg.org

Thisistheworldwideinfrastructureprovidingtheradio

coveragethatallowsyoutostayconnected.Madeupofradio

towersanda varietyofnetworkswitches,routers,andservers,

thenetworkisaninterconnectionofmanyserviceproviders.

Note: Most service providers

have coverage maps on their

web sites.

ThereareCDMAnetworksthatoperateinthefrequencybands

supportedbytheAirCardthroughoutNorthAmericaand

partsofLatinAmerica,Asia,NewZealand,andAustralia.

However,eachserviceprovideroperatesanetworkthatcovers

alimitedgeographicalareawithintheoverallCDMAcoverage

area.

Note: The fee for service is

usually higher when you are

roaming (connecting to a

network other than the one

belonging to your service

provider).

Mostserviceprovidershave“roaming”agreementswithother

serviceproviders,sothattheycanofferserviceoutsideofthe

coverageareaoftheirownnetworks.Forexample,assuming

youliveinVancouverandtravelfrequentlytoSeattle,youcan

obtainanaccountwithaVancouverserviceproviderthathasa



roamingagreementwithaserviceproviderinSeattle.You

wouldthenhavelocalserviceinVancouver,androaming

serviceinSeattle.

AirCard® 580 Wireless WAN Modem - Installation Guide

12 2130536

Rev 2 Mar.11 13

2: Getting Started

• The AirCard 580

software

• Account activation and

configuration

Beforeyoucan beginusingtheAirCard,youmust:

1. InstalltheAirCardenablingsoftwareanddriver.

2. ActivateanaccountandconfiguretheAirCardtouseyour

account(unlesstheAirCardhasbeenpre‐activated).

Thissectionprovidesanoverviewofthisprocess.

The AirCard 580 software

TheAirCardcomeswiththissoftware:

• WatcherapplicationthatyouusetomanagetheAirCard

andmonitoryourconnections

• NetworkAdapterManagerapplicationthatallowsyouto

switchbetweentheAirCardandnetworkcards

• Thedriversoftwarethatprovidestheinterfacebetween

theAirCardandyourWindowsoperatingsystem

TheWatcher

software(andtheNetworkAdapterManager)

mustbeinstalledbeforeyouinserttheAirCardforthefirst

time.Detailedinstructionsareprovidedin“Installation”on

page 15.

Account activation and

configuration

TousetheAirCard,youmusthaveanaccountwithaCDMA

serviceprovider.Theprocessofsettingupanaccountiscalled

activation.

IfyoupurchasedtheAirCarddirectlyfromaserviceprovider,

youmayalreadyhaveanaccount;yourAirCardmaybepre‐

activated.

Otherwise,runWatcherandthe

ActivationWizard,which

guidesyouthroughtheactivationandconfigurationprocess.

(Dependingonyourconfiguration,WatcherandtheActiva tion 

Wizardmaystartautomatically.)

AirCard® 580 Wireless WAN Modem - Installation Guide

14 2130536

ConfiguringtheAirCardinvolvessettingthephonenumber

assignedbyyourserviceproviderandmayinvolveentering

othernetworkparametersandsettingssuchasausername

andpasswordtoaccessservices.

Yourserviceproviderneedstoknow:

• Thebillinginformationtousetocollectpaymentforyour

networkusage.

• The

ESN (ElectronicSerialNumber)assignedtoyour

modemduringthemanufacturingprocess.(TheESNis

printedonalabelontheAirCardandcanbedisplayedin

Watcher.)Thisnumberisusedtohelpauthenticateyour

accountwhenyouconnectforservice.

Yourequirefromyourserviceprovider:

• Anactivationcodethat

givesyouaccesstoconfigurethe

account.

• AphonenumberforyourAirCard.

• Additionalinformationspecifictoyourserviceprovider

suchas:

· AuserID(username)andpasswordtoauthenticate 

yournetworkconnection.

· ASID(SystemIDentifier)thatidentifiesyourhome

networkareaandisusedtogetherwithyourphone

number

todetermineifyouare“home”or“roaming”.

Rev 2 Mar.11 15

3: Installation

• System requirements

•Installation

• Inserting the AirCard

• Removing the AirCard Thischapterguidesyouthroughthestepsnecessarytoinstall

theAirCardonanotebookPC.

Note: Do not insert the AirCard into your PC Card slot before

installing the software.

Thebasicstepsare:

1. InserttheAirCard 580installationCDintoyourCD‐ROM

driveandinstallWatcherandtheNetworkAdapterMan‐

ager.

2. InserttheAirCardintothePC Cardslot (page 18)toinstall

theAirCarddrivers.

3. IftheAirCardhasnotbeenpre‐activated,usethe

ActivationWizardtoconfigurethe

AirCard(asdescribed

in“Activation”onpage 19).

Beforeyoubegin theinstallationprocess,ensureyourPCis

runningasupportedoperatingsystemandmeetsthe

hardwarerequirementsdesc ribedbelow.

System requirements

TheAirCardissupportedonnotebookPCsrunning:

• Windows98SE

• WindowsMe

• Windows2000withServicePack1orlater(ServicePack4

isrecommended)

• Windows XP(HomeandProfessionalversions)

Subjecttofeatureavailability,theAirCardsoftwaresupports

Outlookintegration,allowingyoutoreadandsendSMS

messagesfromOutlook.

TouseOutlookintegration,you

require:

• Windows2000orXP,and

• Outlook2000ornewer(OutlookExpressisnot

supported).

OnWindows2000andXP,theAirCardsoftwarealsoallows

youtomonitorconnectionswithaWiFinetworkadapter.

AirCard® 580 Wireless WAN Modem - Installation Guide

16 2130536

ToinstalltheAirCard,yourequirethesesystemresources:

AirCard software installation

procedures

ToinstallWatcher,theNetworkAdapterManager,andthe

AirCarddriver:

Note: Users of Windows 2000

must be logged in with adminis-

trative privileges to install the

AirCard software. Users of

Windows XP may require admin-

istrative privileges, depending on

the XP installation.

1. IftheinstallationCDisnotalreadyinyourCD‐ROM

drive,insertit.TheCDshouldautostartanddisplaya

menu.

IftheCDdoesnotautostart,select

Start > Runandenter

d:\launch.exewheredisthedriveletterofyourCD‐ROM

drive.

2. FromtheCDstartupwindow,select

notebook installation

andthen

notebook software installationtolaunchthe

InstallShield

Wizard.

3. Ifthe

Open With...windowappears,canceltheinstallation

(yourcomputerismissingsomefilesrequiredforthe

installation).Searchfor

Instmsia.exe(ifyou’ rerunning

Windows98orMe)or

Instmsiw.exe(ifyou’rerunning

Windows2000)amongthedownloadsat

www.microsoft.com.Installthefileonyourcomputer,

thenreruntheAirCardsoftwareinstallation.

4. Ifthe

Ikernel Application Errorwindowappears:

a)Canceltheinstallation.

b)Downloadthefile:

http://support.installshield.com/kb/files/Q108312/

ikernelupdate.exe.

c)Installthefileonyourcomputer,thenrerunthesoftware

installation.

Table 3-1: System resource requirements

Card Slots 1 Type II PCMCIA (PC Card) Slot

Communications Ports 1 Available

Disk Drive CD-ROM (for installation only)

I/O Resources 1 IRQ, 40 bytes I/O Space

Memory 10 MB

Disk Space 2MB

Installation

Rev 2 Mar.11 17

5. UsetheNextandBackbuttonstonavigatethroughthe

wizardnotingthefollowing:

· Toproceedwiththeinstallation,youmustclick

I accept

the terms in the license agreement

toindicateyouraccep‐

tanceofthetermsoftheli censeagreement.

· Usethedefaultsettingsforthe

Destination Folderunless

youhavespecialrequirementsandanadvancedunder‐

standingofPCconfiguration.(TheDestinationFolder

dictateswherethesoftwareisinstalled .)

6. IfyouarerunningWindows XP,awindowindicatesthat

thedriverfileswillbecopiedtoyournotebook.Click

OK

andclick

Continue AnywayontheSoftwareInstallation

windowifitappears.Thewindowmayappearmorethan

once.

Note: Do not forcefully insert the

AirCard. This may damage

connector pins. For instructions

on removing the AirCard, see

page 18.

7. Whenyouarepromptedtoinsertthe AirCard,clickOK.

InserttheAirCardintoyourPC Cardslot (referto

page 18).

Note: For Windows 98 and Me users: If your computer has a built-in

network adapter, your computer may appear to have stopped

responding during the card detection process. The operating system

is resolving resource issues related to your built-in adapter and the

AirCard. Do not abort the installation process. Allow several

minutes for the process to complete.

8. Whenyouarenotifiedthattheinstallationiscomplete,

click

OK.

9. IfyouroperatingsystemisWindows 98orMe,restart

yourPCfromthe

Startmenu.

Note: Windows 98 and Me users: If your computer has a built-in

network adapter, another long delay occurs the first time the AirCard

is inserted after this restart. Subsequent insertions of the card will not

experience this delay.

Oncompletionofthisstep,Watcher,theNetworkAdapter

Manager,andtheAirCarddriverareinstalled.

ProceedtoconfiguretheAirCardtouseyouraccount(ifitwas

notpre‐activated).See“A ctivation”onpage 19.

AirCard® 580 Wireless WAN Modem - Installation Guide

18 2130536

Card insertion and removal

Inserting the AirCard

ToinserttheAirCardintoanotebook:

1. Withthepicturelabelfacingup,inserttheAirCardinto

theslot.

WhenyouinserttheAirCard,thefollowingshouldoccur:

• Ifsoundeffectsare enabled,thePCbeeps.

• ThePC Cardiconappearsinthesystemtray,ifitisnot

alreadydisplayedfor

anothercard,(andunlessthefeature

hasbeendisabled).

• Watcherlaunches(unlesstheautolaunchfeaturehasbeen

disabled).

TheAirCardispoweredassoonasyouinsertit.

Removing the AirCard

ToremovetheAirCard:

1. CloseWatcherifitisopen.

2. ClickthePC Cardiconinthesystemtraytodisplaythe

optiontostopthecard.

3. Click:

Windows XP:“

Safely remove Lucent USB OpenHost

Controller

”

Windows 98orMe:“

Stop Wireless PC Card USB Open Host

Controller”

Windows 2000:“Stop Standard OpenHCD USB Host

Controller

”.

4. Ifadialogboxappearsnotifyingyouthatitissafeto

removethecard,click

OK.

5. UsetheejectortoremovetheAirCardfromthe slot.Donot 

pulltheAirCardoutbytheantenna.

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Sierra Wireless AirCard 580 WAN Install Manual

Brand: Sierra Wireless

Model: AirCard 580 WAN

Category: Cellular wireless network equipment

Type: Install Manual

This manual is also suitable for

AirCard 580

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Sierra Wireless AirCard 580 WAN Install Manual

This manual is also suitable for

Sierra Wireless AirCard 580 WAN Install Manual

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