SATO 200i User manual

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Headphones
Type
User manual

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PN 9001145B
MB200i
Printer
SERVICE MANUAL
SATO America, Inc.
10350A Nations Ford Road
Charlotte, NC 28273
Main Phone: (704) 644.1650
Technical Support Hotline: (704) 644.1660
Technical Support Fax: (707) 644.1661
E-Mail: sato[email protected]
techsupport@satoamerica.com
www.satoamerica.com
WARNING
THE EQUIPMENT REFERENCED IN THIS DOCUMENT COMPLIES WITH THE REQUIREMENTS IN
PART 15 OF FCC RULES FOR A CLASS B COMPUTING DEVICE. OPERATION OF THIS EQUIPMENT
IN A RESIDENTIAL AREA MAY CAUSE UNACCEPTABLE INTERFERENCE TO RADIO AND TV
RECEPTION.
PN 9001145B
TABLE OF CONTENTS
INTRODUCTION
About This Manual 1-2
General Description 1-3
Theory Of Operation 1-3
Switches & Indicators 1-4
TECHNICAL DATA
Physical Characteristics 2-2
Enviromental 2-2
Power 2-2
Processing 2-2
Sensing 2-2
Regulatory Approvals 2-2
Print 2-3
Interface Modules 2-3
Media 2-3
Character Font Capabilities 2-3
Barcode Capabilities 2-4
INTERFACE SPECIFICATIONS
Interface Specifications 3-2
802.11B Wireless 3-3
RS232 Serial Interface 3-4
Infrared Rays (IrDA) 3-5
Bluetooth 3-7
All Interface Types 3-8
Receive Buffer 3-8
ACK/NAK Protocol 3-8
AD-HOC Connectivity 3-9
MB200i Wireless LAN Configuration Tool 3-9
MB200i Driver 3-9
Printer Setup 3-9
Computer Setup 3-12
LCD DISPLAY
Display Fields 4-2
Battery Level 4-2
Wireless Field Strength 4-3
Operational Status 4-3
LCD Screens 4-4
Startup 4-4
Normal Mode 4-4
Test Print Mode 4-4
Default Setting Mode 4-5
Factory Clear Mode 4-5
Hex Dump Mode 4-5
Printer Errors 4-6
Maintenance Mode 4-7
LCD Setup 4-7
Wireless LAN 4-8
PN 9001145B
PRINTER CONFIGURATION
Printer Configuration 5-2
Factory Defaults 5-2
RS232C Quick Reference Table 5-2
IRDA Quick Reference Table 5-2
Bluetooth Quick Reference Table 5-3
Wireless LAN Quick Reference Table 5-3
Configuration Modes 5-4
Normal Mode 5-4
Label Sensor Selection 5-5
Dispense Mode 5-6
Download Mode 5-7
Font Download Mode 5-9
Online Command Mode 5-11
CRC (Cyclic Redundancy Check) Mode 5-12
Sleep & Auto-Off Mode 5-13
TROUBLESHOOTING
Error Signals 6-2
Troubleshooting Table 6-3
Interface Troubleshooting 6-4
RS232 Serial Interface 6-4
LAN Ethernet Interface 6-4
Test Print Troubleshooting 6-6
Hex Dump Mode 6-6
Test Label Printing 6-7
REPLACEMENT PROCEDURES
Print Head 7-2
Dispense Bar 7-3
Platen Roller 7-5
Dispenser Roller 7-6
Main Circuit Board (A) 7-7
Main Circuit Board (B) 7-8
Panel & LCD Board 7-9
Eye-Mark Sensor 7-10
Gap Sensor 7-12
Cover Open Sensor 7-13
Drive Gear 7-15
Drive Motor 7-16
ADJUSTMENT PROCEDURES
Pitch Adjustment 8-2
Print Darkness 8-3
Default Setting 8-4
Factory Clear 8-5
CHARTS & DIAGRAMS
Cover Removal Diagram (A) 9-2
Cover Removal Diagram (B) 9-3
SATO MB2i Service Manual PN 9001145B Page 1-1
INTRODUCTION
• About This Manual
• General Description
• Theory Of Operation
• Switches & Indicators
Unit 1: Introduction
SATO MB2i Service Manual PN 9001145B Page 1-2
ABOUT THIS MANUAL
This manual is laid out consistent with the product discussed and provides all of the information
required for general printer configuration, troubleshooting, and maintenance. For specialized
programming, refer to the Programming Manual located on the utility CD-ROM.
Step-by-step maintenance instructions are provided with typical problems and solutions. It is
recommended that you become familiar with each section before installing and maintaining the
printer.
This manual also incorporates the use of special information boxes. Examples of these boxes
and the type of information provided in each, are below.
A comprehensive Table Of Contents provided at the front of this manual facilitates rapid
movement within. The contents identify the different unit sections and their respective sub-
sections. Each references the page number of their commencement.
The pages of this manual has embedded headers and footers to assist the user in identifying his
or her exact position within the manual. The header provides the section number followed by its
name. The footer identifies the product on the left, the manual’s part number in the center, and
the page number to the right side of the page.
Page inumeration is two-part with each separated by a hyphen. The first character set references
the section number and the second identifies the page number. Page numbers begin with the
numeral (1) one at the commencement of a new section and ascends sequentially.
WARNING: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY
RESULT IN PERSONAL INJURY.
CAUTION: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY
RESULT IN EQUIPMENT DAMAGE.
NOTE: Provides helpful hints to assist in performing the tasks at hand.
Unit 1: Introduction
SATO MB2i Service Manual PN 9001145B Page 1-3
GENERAL DESCRIPTION
The MB200/201i are compact, transportable printers designed for frequent, but intermittant use.
Their direct thermal print head not only allows high performance two-color printing (with special
media), but also clear barcode printing.
Their ABS housing provides a durable, impact-resistant product. An intergrated dispenser
enables application of labels upon print. Rechargeable battery packs and a DC power
transformer ensures operation anywhere, under any conditions. An automatic power off function
turns the printers off after the last print.
THEORY OF OPERATION
When activated, the media is fed past the print head by an integrated drive train. The drive train
is electric motor driven, coupled to a gear configuration located on the left side of the printer
chassis. Kinetic energy is transferred to a platen roller which is the driving force of media
movement. Paper guides within the chassis assembly ensure that the media remains properly
positioned during the printing process and is fed unimpeded through an opening in the front.
A series of strategically located sensors sends signals to the processing unit. The processing unit
in turn sends response signals to the various features based on programmed and received data.
Correct signals initiates print head activity.
Figure 1-1, Primary Features & Components
DC Power Port
Battery Compartment
RS232C Port
Top Housing Cover
Label Guide Dial
Dip Switches
Platen Roller
IrDA Filter
Function Keys
Dispenser Unit
Open/Close Lever
LCD Display
Eye-Mark Sensor
Label Guide
Front Housing Cover
Unit 1: Introduction
SATO MB2i Service Manual PN 9001145B Page 1-4
SWITCHES AND INDICATORS
The table below identifies and defines printer switches and indicators for operator interface. The
accompanying graphics display their locations and appearance
SWITCHES
Power Button Two position on/off switch that controls power flow to the system.
Print Button Two position on/off button that activates and deactivates print action.
Feed Button Two position on/off button that activates and deactivates feed action.
INDICATORS
Charge LED Indicates the resource level of the power pack.
Status LED Indicates the systems’ operational status.
DIP SWITCHES
1 through 4 Various positions of the four accumilatively decides some printer
configuration activities.
SATO MB2i Service Manual PN 9001145B Page 2-1
TECHNICAL DATA
• Physical Characteristics
• Enviromental
•Power
• Processing
• Sensing
• Regulatory Approvals
•Print
• Interface Modules
•Media
• Character Font Capabilities
• Barcode Capabilities
Unit 2: Technical Data
SATO MB2i Service Manual PN 9001145B Page 2-2
PHYSICAL CHARACTERISTICS
Height (maximum) 2.87 Inches (73 mm)
Width (maximum) 3.47 Inches (88 mm)
Depth (maximum) 5.04 Inches (128 mm)
Weight (maximum)
MB200i: 405 Grams (includes 105 grams for battery bag)
MB201i: 390 Grams (includes battery)
Drop Specification 9.84 Feet (3.0 m) all six sides
ENVIRONMENTAL
Operating Temperature 5° to 122°Fahrenheit (-15° to 50°C)
Storage Temperature -13° to 140°Fahrenheit (-25° to 60°C)
Storage Humidity 30 to 90% RH Non-Condensing
Operating Humidity 30 to 80% RH Non-Condensing
POWER
Print Capacity
Four rolls with full charge (equivalent of 48 meters). Continuous
printing is permitted (provided print duty is 16% or less).
Battery Lithiun ion 7.4 volts, 2400mAh standard pack
AC Adapter DC 9 Volt
PROCESSING
CPU 32 Bit RISC
Flash ROM 2 Megabytes
Receive Buffer 12 Kilobytes
SENSING
Gap/Dispense Fixed
Reflective Eye-Mark Fixed
Label Fixed
Head-Open Yes
REGULATORY APPROVALS
Safety UL 60950
EMC FOC, Class B
Wireless LAN R & TTE (FOC15B, FOC15C)
Bluetooth R & TTE (FOC15B, FOC15C)
Unit 2: Technical Data
SATO MB2i Service Manual PN 9001145B Page 2-3
PRINT
Method Direct Thermal
Speed (maximum) 4.05 Inches Per Second (103 mm/s) (varies with print duty)
Print Module (dot size) .0049 Inches (.125 mm)
Resolution 203 Dots Per Inch (8 dpmm)
Maximum Print Width 1.89 Inches (48 mm)
Maximum Print Pitch 6.30 Inches (160 mm)
Angle 0°, 90°, 180°, 270°
INTERFACE MODULES
Serial Port
RS232C (9600 to 57,6000 dps) Standard
Ready/Busy or X-On/X-Off Flow Control
Bi-Directional Status
IrDA Ir. Std., BHT, Ir Comm (3-wire cooked), Ir Obex (optional)
Ethernet 802.11B Wireless Wi-Fi (with built-in display)
Bluetooth Version 1.1 Compliant
MEDIA
Media Types
Super High Sensitive, Techno-Thermal A, Sythetic Paper Thermal
C, Non-Sticky Thermal 64, Two-Color Thermal
Linerless Media Standard (strong/weak adhesive)
Media Thickness 0.0025 to 0.0075 Inches (0.064 - 0.190 mm)
Roll Media Outside Diameter 2.64 Inches (67 mm +/- 0.5) MB200i only
Wound Face In / Face Out. Face In is for linerless only.
Core Size 0.75 to 1.0 Inches ( 19.05-25.40 mm) internal diameter
CHARACTER FONT CAPABILITIES
MATRIX FONTS
XU Font 5 dots W x 9 dots H (Helvetica)
XS Font 17 dots W x 17 dots H (Univers Condensed Bold)
XM Font 24 dots W x 24 dots H (Univers Condensed Bold)
OA Font (OCR-A)
OB Font (OCR-B)
AUTO SMOOTHING FONTS
WB 18 dots W x 30 dots H
WL 28 dots W x 52 dots H
XB 48 dots W x 48 dots H (Univers Condensed Bold)
XL 48 dots W x 48 dots H (Sans Serif)
Unit 2: Technical Data
SATO MB2i Service Manual PN 9001145B Page 2-4
CHARACTER CONTROL
Expansion up to 12 x in either the X or Y coordinates.
Charcter Pitch Control
Line Space Control
Journal Print facility
0, 90, 180, and 270 Degree Rotation
BAR CODE CAPABILTIES
Linear Bar Codes
UPC-A/E
EAN-13/8
NW-7 (Codabar)
Code 39
Code 93
Code 128
RSS-14
JAN/EAN
ITF
Two Dimemsional
QR Code
Data Matrix
Maxicode
PDF417
Composite Symbology
Ratios 1:2, 1:3, 2:5, User definable bar widths
Bar Height 4 to 999 dots, User progammable
Rotation 0, 90, 180, and 270 Degrees
Sequential Numbering Sequential numbering of both numerics and bar codes
Custom Characters RAM storage for special characters
Expansion Ratio of Character Height: 1-12 times, Width: 1-12 times
Graphics
Full dot addressable graphics, SATO Hex/Binary, .BMP or
.PCX formats
Form Overlay Form overlay for high-speed editing of complex formats
SATO MB2i Service Manual PN 9001145B Page 3-1
INTERFACE
SPECIFICATIONS
• Interface Specifications
• AD-HOC Connectivity
Unit 3: Interface Secifications
SATO MB2i Service Manual PN 9001145B Page 3-2
INTERFACE SPECIFICATIONS
This chapter presents the printer interface types and their specifications. These specifications
include detailed information to assist in the selection of the most appropriate method for the
printer to interface with the host. The acceptable interface methods are:
• 802.11B Wireless
• RS232C Serial
• Infrared Rays (IrDA)
• Bluetooth
Following the selection of the desired interface, proceed to the following unit for instructions on
how to Configure the printer for that interface type.
WARNING: NEVER CONNECT OR DISCONNECT INTERFACE CABLES
(OR USE A SWITCH BOX) WITH POWER APPLIED TO EITHER THE
HOST OR THE PRINTER. THIS MAY CAUSE DAMAGE TO THE
INTERFACE CIRCUITRY IN THE PRINTER/HOST AND IS NOT COVERED
BY WARRANTY.
Unit 3: Interface Specifications
SATO MB2i Service Manual PN 9001145B Page 3-3
802.11B WIRELESS INTERFACE
802.11 refers to a family of specifications developed by the IEEE for wireless LAN technology to
communicate between a wireless client and a base station or between two wireless clients. This
interface only uses DSSS which allows wireless functionality comparable to Ethernet.
The wireless print server provides easy printer interface with 802.11b Wi-Fi compliant networks
free of wired connections. Each printer is shipped with a Windows driver and interface installed.
To print from a PC, the driver must be loaded and the PC must be configured to run one of the
supported protocols.
Default Parameters: DSW1, 3, 4 OFF / DSW2 ON.
802.11B WIRELESS SPECIFICATIONS
Variable Data Rates 11, 5.5, 2 and 1 Mbps
Frequency Band 2.4 GHz ISM Band
Wired Equivalent Privacy & WPA WEP 128 bit, 64 bit (compatible with 40bit), WPA, 802.11x
Sensitivity (typ, AAWGN, 8E-2 PER): -91dBm at 1Mbps, -88dBm at 2 Mdps,
-87dBm at 5.5Mbps, -84dBm at 11Mbps.
Range 100m indoors, 300m outdoors
Protocols TCP/IP, IPX/SPX, Direct Mode IPX/IP, DLC/LLC, NetBEUI,
NetBIOS/IP
Unit 3: Interface Secifications
SATO MB2i Service Manual PN 9001145B Page 3-4
RS232C SERIAL INTERFACE
This interface is an industry standard for serially transmitting data using a wired cable. Separate
transmit and receive lines enable data to flow in both directions simultaneously. Data transmitted
using this protocol is defined in its parameters; baud/bps (speed), data bits, stop bit, parity, and
hand-shaking method. To change the parameter settings, refer to the Programming Reference
document for this product. The Programming Reference and a ready-made cable with DIN and
DB9 connectors may be acquired from SATO.
Default Parameters: DSW1-4 OFF, 19200bps, 8 data bits, 1 stop bit, no parity.
Figure 3-1, RS232 Male Connector Pin Assignments
Figure 3-2, RS232 Female Connector Pin Assignments
READY/BUSY CABLE REQUIREMENTS
DB9 DB25 HOST DIRECTION 8-PIN PRINTER
2 3 RD (Receive Data) To Host 1 TD (Transmit Data)
3 2 TD (Transmit Data) To Printer 6 RD (Receive Data)
8 5 CTS (Clear To Send) To Printer DB9-6 2 RTS (Request To Send)
5 7 SG (Signal Ground) Bi-Directional 7 SG (Signal Ground)
7 4 RTS (Request To Send) To Host 5 CTS (Clear To Send)
RS232C SPECIFICATIONS
Asynchronous ASCII Half-duplex communication, Bi-Directional Communication
Data Transmission Rate 9600, 19200, 38400, 57600, 115200 bps
Data Length 8 bit (selectable)
Stop Bit 1 bit (fixed)
Parity Bit ODD, EVEN, NONE (selectable)
Codes Used ASC II Character Codes
Control Codes STX (02h), ETX (03h), ACK (06h), NAK (15h)
Connector 8-pin mini - DIN
Cable (8-pin DIN to 9-pin host) Call 704.644.1650
Signal Levels High: +12V, -12V
Unit 3: Interface Specifications
SATO MB2i Service Manual PN 9001145B Page 3-5
INFRARED RAYS (IRDA)
Infrared communications is based on technology which is similar to entertainment remote control
devices used in homes today. This technology offers a convient, interoperable, low power, and
reliable way to connect computer and printer without the use of cables. The half-duplex, serial
data interconnection capabilities supports walk up point-to-point use.
The infrared tranmission of print data is transferred from the terminal to the printer in four phases:
(1) Connection, (2) Printer Status Check, (3) Data Transfer, (4) Disconnection.
The limitations of this interface type is that it requires a direct line of sight with a reading span of
30 degrees at a maximum distance of 7-8 inches (20cm). When the peripherals are aligned, they
negociate and transmit/receive data between the two devices.
Default Parameters: DSW1 ON / DSW2-4 OFF.
BHT protocol is the communication procedure used to transmit files between DENSO data
collection devices by adopting the response method using the ACK/NAK codes defined for the
use with these types of devices. Note the IrDA parameters must be set according to PDA/DCS
methods and appropriately configured to direct data transmission to the printer. Refer to the IrDA
command settings in the Programming Reference document for this printer, as well as,
documentation provided by the manufacturer of the data collection device for the proper steps.
The appropriate firmware must be installed to function.
IRDA SPECIFICATIONS (STANDARD PROTOCOL)
Baud Rate 9600, 19200, 38400, 57600, 115200
Data Bit Length 8
Stop Bit 1
Parity Bit None, Odd, Even
Codes Used ASC-II: 7 bit, Graphics: 8 bit.
Control Codes STX (02h), SYN (16h), ETX (03h), DLE (10h)
Communication Time Time-Out: 5.99 seconds, Retry: over 500 milliseconds.
Receiving Type Single item.
Operations Mode IrSIR v1.2
IRDA SPECIFICATIONS (BHT PROTOCOL)
Baud Rate 9600, 19200, 38400, 57600, 115200
Data Bit Length 8
Stop Bit 1
Parity Bit None, Odd, Even
Codes Used ASC-II: 7 bit, Graphics: 8 bit.
Control Codes SOH (01h), STX (02h), ETX (03h), EOT (04h), ENQ (05h), ACK
(06h), DLE (10h), NAK (15h).
Communication Time Time-Out: 5.99 seconds, Retry: over 500 milliseconds.
Receiving Type Single item.
Unit 3: Interface Secifications
SATO MB2i Service Manual PN 9001145B Page 3-6
The IrCOMM protocol runs on top of IrDA and supports the emulation of a peer device similar to
what’s connecting it by a serial or parallel cable for applications that access those ports through
the operating system. Since various communication and printing applications utilize cables
differently, cable emulation must account for those differences.
IrOBEX is a communictions protocol that facilitates the exchange of binary objects between
devices and functions similar to HTTP in that a client uses a reliable transport to connect to a
server to request or provide objects. The appropriate firmware must be installed for this to
function.
This is a one-way communications protocol so therefore flow control and printer response are
absent.
IRDA SPECIFICATIONS (IRCOMM PROTOCOL)
Baud Rate 9600, 19200, 38400, 57600, 115200
Data Bit Length 8
Stop Bit 1
Parity Bit None, Odd, Even
Codes Used ASC-II: 7 bit, Graphics: 8 bit.
Control Codes STX (02h), ETX (03h), ACK (06h), NAK (15h).
Communication Time Time-Out: 5.99 seconds, Retry: over 500 milliseconds.
Receiving Type Single item.
Operations Mode 3-wire cooked
IRDA SPECIFICATIONS (IrOBEX PROTOCOL)
Baud Rate 9600, 19200, 38400, 57600, 115200
Data Bit Length 8
Stop Bit 1
Parity Bit None, Odd, Even
Codes Used ASC-II: 7 bit, Graphics: 8 bit.
Control Codes STX (02h), ETX (03h), ACK (06h), NAK (15h).
Communication Time Time-Out: 5.99 seconds, Retry: over 500 milliseconds.
Receiving Type Single item.
Unit 3: Interface Specifications
SATO MB2i Service Manual PN 9001145B Page 3-7
BLUETOOTH
Bluetooth is a short-range, wireless technology operating in the unlicensed 2.4GHz band and
offers greater flexibility than IrDA. Its signal is broadcast omni-directional and transmits/receives
up to a distance 30 feet (10 meters).
Typically, the data is directed through a Bluetooth assigned COM port on a PDA which handles
all COM port protocols. Refer to the manufacturer’s documentation PocketPC device setup.
Default Parameters: DSW1,3,4 OFF / DSW2 ON.
Unit 3: Interface Secifications
SATO MB2i Service Manual PN 9001145B Page 3-8
ALL INTERFACE TYPES
RECEIVE BUFFER
The data stream is received from the host to the printer one job at a time. This allows the
software program to maintain control of the job print queue so that it can move a high priority job
in front of ones of lesser importance.
The printer receives and prints one job at a time. If a print job exceeds the buffer size,
transmission will be rejected by the printer. Error conditions that occur during the Print Data
transmission will cause the printer to return a NAK.
ACK/NAK PROTOCOL
Bi-Directional ACK/NAK protocol is used for error control. In a normal transmission sequence
when the transmission is received, the printer will return an ACK (06H) signifying that it was
received without a transmission error. After the transmission command structure has been
analyzed, a status byte is returned to the host. This status byte informs the host of the validity of
the command structure.
If the command structure is error free, the printer proceeds with the print operation. When the
print operation is completed, a Printer Status message is returned to the host. If an error was
detected during the initial transmission sequence, a NAK (15H) will be returned signalling to the
host that the received transmission contained errors and must be resent. If the returned Status
byte indicates a command structure error, the error must then be corrected before the print data
is resent to the printer.
A valid transmission to the printer must be bounded by an STX/ETX pair, with the STX (02H)
signifying the start of the Print Data and ending with an ETX (03H) signifying the end.
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SATO 200i User manual

Category
Headphones
Type
User manual
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