Fujitsu PRIMERGY RX2540 M6 User manual

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FUJITSU Server PRIMERGY RX2540 M6
Upgrade and Maintenance Manual
Upgrade and Maintenance Manual - English
08/2021
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Documentation creation according to DIN EN ISO 9001:2015
To ensure a consistently high quality standard and user-friendliness, this documentation was
created to meet the regulations of a quality management system which complies with the
requirements of the standard DIN EN ISO 9001:2015.
cognitas. Gesellschaft für Technik-Dokumentation mbH www.cognitas.de
Copyright and Trademarks
Copyright 2021 FUJITSU LIMITED
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
–The contents of this manual may be revised without prior notice.
–Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
–No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
Microsoft, Windows, Windows Server, and Hyper-V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure that
these safety notes are understood before using the product. Keep this manual
and the "Safety Notes and Regulations" manual in a safe place for easy
reference while using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures.
VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the printed circuit board
assemblies of the product and in the mouse and keyboard are limited-life
components. Use of these components beyond their operating life may result
in electrolyte leakage or depletion, potentially causing emission of foul odor or
smoke.
As a guideline, in a normal office environment (25 °C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
RX2540 M6 Upgrade and Maintenance Manual
The product is not suitable for use at visual display workplaces according to §2
of the Workplace Regulations (applies to all server systems except TX server
systems).
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, the use of an
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Upgrade and Maintenance Manual RX2540 M6
Only for Japan: About SATA HDDs
The SATA version of this server supports HDDs with SATA/BC-SATA storage
interfaces. Please note that the usage and operation conditions differ
depending on the type of HDD used.
For more information on the usage and operation conditions of each available
type of HDD, see the following internet address:
https://jp.fujitsu.com/platform/server/primergy/harddisk/
Only for Japan:
Shielded LAN cables should be used in this product.
UK Importer information
Fujitsu Services Limited
22 Baker Street, London, W1U 3BW, United Kingdom
RX2540 M6 Upgrade and Maintenance Manual
Version history
Issue
number
Issue date Description
V 1.0 12/2020 Initial release
V 2.0 05/2021 – Single rotor fans removed
–Examples SAS EP6xxi RAID controller and
SAS CP2100-8i RAID controller added
–Examples cabling with two FBUs added
– Serial interface updated
– VROC module added
– NVMe user guide deleted
– Example PDUAL CP100 added
– GPU NVDIA V100S changed to GPU NVDIA
A100
– Example GPU NVDIA A10 added
– Cable plan updated
– AIS updated
– Screw list updated
Upgrade and Maintenance Manual RX2540 M6
Issue
number
Issue date Description
V 3.0 07/2021 – CTD option added
– Updating the golden image added
–Shared LAN connector added
– Note on fan test updated
– Example SAS CP2100-8i RAID controller
removed
– Handling microSD cards updated
– Replacing the iRMC microSD card updated
– Replacing the system board updated
– List of documents updated
– M.2 SSD updated
RX2540 M6 Upgrade and Maintenance Manual
Upgrade and Maintenance Manual RX2540 M6
Content
1 Introduction 21
1.1 Concept and target groups of this manual 21
1.2 Notational conventions 21
2 Before you start 23
2.1 Basic information 23
2.1.1 Proceeding 23
2.1.2 Advanced Thermal Design (ATD) 23
2.1.3 Configuration Thermal Design (CTD) 24
2.1.4 Installing optional components 24
2.1.5 Replacing a defective component 25
2.2 Classification of procedures 25
2.2.1 Assignment of unit categories 25
2.2.2 Customer Replaceable Units (CRU) 26
2.2.3 Upgrade and Repair Units (URU) 27
2.2.4 Field Replaceable Units (FRU) 28
2.3 Average task duration 29
2.4 Tools you need at hand 30
2.5 Documentation overview 30
2.5.1 Downloading manuals 30
2.5.2 List of documents 31
3 Important information 35
3.1 Introduction 35
3.2 Safety instructions 35
3.2.1 Basic safety instructions 35
RX2540 M6 Upgrade and Maintenance Manual
3.2.2 Before starting up 36
3.2.3 Installation and operation 36
3.2.4 Batteries 39
3.2.5 Working with optical disk drives (ODDs) and media 39
3.2.6 Laser information 41
3.2.7 Modules with Electrostatic-Sensitive Devices (ESD modules) 41
3.2.8 Transporting the server 43
3.2.9 Installing the server in the rack 44
3.2.10 Other important information 44
3.3 CE conformity 45
3.4 FCC Class A Compliance Statement 45
3.5 Environmental protection 46
4 Basic hardware procedures 49
4.1 Using diagnostic information 49
4.1.1 Proceeding 49
4.1.2 Locating the defective server 49
4.1.3 Determining the error class 50
4.1.4 Locating the defective component 50
4.2 Removing the front cover with lock 52
4.3 Shutting down the server 52
4.4 Disconnecting the power cord 53
4.4.1 Disconnecting the power cord (AC PSU) 53
4.4.2 Disconnecting the power cord (DC PSU) 54
4.5 Getting access to the component 56
4.5.1 Safety notes 56
4.5.2 Extending the server out of the rack 56
4.5.3 Removing the server from the rack 57
4.5.4 Removing the top covers 59
4.6 Reassembling 60
4.6.1 Safety notes 60
Content
Upgrade and Maintenance Manual RX2540 M6
4.6.2 Installing the top covers 61
4.6.3 Installing the server in the rack 62
4.6.4 Sliding the server into the rack 64
4.7 Connecting the power cord 65
4.7.1 Connecting the power cord (AC PSU) 65
4.7.2 Connecting the power cord (DC PSU) 66
4.8 Switching on the server 69
4.9 Installing the front cover with lock 69
4.10 Handling riser modules 70
4.10.1 Removing a riser module 70
4.10.2 Installing a riser module 72
4.11 Handling the fan cage 74
4.11.1 Removing the fan cage 74
4.11.2 Installing the fan cage 76
4.12 Handling the air duct 78
4.12.1 Removing the air duct 78
4.12.2 Installing the air duct 79
4.13 Handling the cross bar 80
4.13.1 Removing the cross bar 80
4.13.2 Installing the cross bar 81
4.14 Handling the rear air grids 82
4.14.1 Removing a rear air grid 82
4.14.2 Installing a rear air grid 84
5 Basic software procedures 87
5.1 Validation 87
5.2 Starting the maintenance task 87
5.2.1 Suspending BitLocker functionality 87
5.2.2 Disabling the boot watchdog 88
5.2.3 Removing backup and optical disk media 90
Content
RX2540 M6 Upgrade and Maintenance Manual
5.2.4 Verifying and configuring the backup software solution 90
5.2.5 Switching on the ID indicator 90
5.3 Completing the maintenance task 91
5.3.1 Updating or recovering the BIOS and iRMC S5 91
5.3.2 Verifying system information backup or restore 94
5.3.3 Updating expansion card firmware 95
5.3.4 Reconfiguring the backup software solution 96
5.3.5 Resetting the boot retry counter 97
5.3.6 Enabling the boot watchdog 99
5.3.7 Enabling replaced components in the BIOS 100
5.3.8 Verifying the system time settings 100
5.3.9 Viewing and clearing the System Event Log (SEL) 101
5.3.10 Updating the NIC configuration file in a Linux and VMware
environment 104
5.3.11 Resuming BitLocker functionality 105
5.3.12 Performing a RAID array rebuild 106
5.3.13 Looking for MAC/WWN/GUID and SAS addresses 107
5.3.13.1 Basic information 107
5.3.13.2 Looking for the MAC address of a LAN controller 107
5.3.13.3 Looking for the WWN address of a fibre channel controller 108
5.3.13.4 Looking for the GUID address of an infiniband controller 109
5.3.13.5 Looking for SAS addresses of SAS controllers for external
devices 109
5.3.14 Using the Chassis ID Prom Tool 110
5.3.15 Configuring LAN teaming 113
5.3.16 Switching off the ID indicator 114
5.3.17 Performing a fan test 115
5.3.18 Updating the golden image 117
5.3.18.1 Updating the golden image for iRMC S5 firmware 117
5.3.18.2 Updating the golden image for BIOS firmware 118
6 Power supply unit (PSU) 121
6.1 Safety notes 121
6.2 Basic information 121
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Upgrade and Maintenance Manual RX2540 M6
6.3 Redundant power supply 124
6.3.1 Installing a hot-plug PSU 124
6.3.2 Removing a hot-plug PSU 127
6.3.3 Replacing a hot-plug PSU 130
7 Hard disk drive (HDD) / solid state disk (SSD) 133
7.1 Safety notes 133
7.2 Basic information 134
7.3 Handling HDDs or SSDs without installation frame 136
7.3.1 3.5-inch HDD and 3.5-inch installation frame 136
7.3.2 2.5-inch HDD/SSD and 2.5-inch installation frame 137
7.3.3 2.5-inch HDD/SSD and 3.5-inch installation frame 139
7.3.4 EDSFF SSD and EDSFF installation frame 141
7.4 3.5-inch HDD configurations 143
7.4.1 Overview of configurations 143
7.4.1.1 Configuration with up to 10 HDD modules 143
7.4.1.2 Configuration with up to 12 HDD modules 144
7.4.2 Installing 3.5-inch HDD modules 145
7.4.3 Removing 3.5-inch HDD modules 148
7.4.4 Replacing a 3.5-inch HDD module 150
7.4.5 Replacing the 10x 3.5-inch HDD backplane 152
7.4.6 Replacing the 12x 3.5-inch HDD backplane 155
7.5 2.5-inch HDD/SSD configurations 159
7.5.1 Overview of configurations 159
7.5.1.1 Configuration with up to 16 HDD/SSD modules 159
7.5.1.2 Configuration with up to 24 HDD/SSD/PCIe SSD modules 160
7.5.1.3 Configuration with up to 24 PCIe SSD modules 162
7.5.1.4 Configuration with rear 2.5-inch HDD/SSD/PCIe modules 164
7.5.2 Installing 2.5-inch HDD/SSD modules 165
7.5.3 Removing 2.5-inch HDD/SSD modules 168
7.5.4 Replacing a 2.5-inch HDD/SSD module 171
7.5.5 Installing 2.5-inch PCIe SSD modules 172
7.5.6 Removing 2.5-inch PCIe SSD modules 175
Content
RX2540 M6 Upgrade and Maintenance Manual
7.5.7 Replacing a 2.5-inch PCIe SSD module 178
7.5.8 Replacing a 8x 2.5-inch HDD backplane 179
7.5.9 Replacing a 24x 2.5-inch HDD backplane and a switch board 184
7.5.10 EDSFF SSD configurations 188
7.5.10.1 Overview of configurations 188
7.5.10.2 Installing EDSFF SSD modules 191
7.5.10.3 Removing EDSFF SSD modules 193
7.5.10.4 Replacing an EDSFF SSD module 195
7.5.10.5 Replacing a 16x EDSFF SSD backplane (top) 197
7.5.10.6 Replacing a 16x EDSFF SSD backplane (bottom) 201
7.6 SAS expander board 204
7.6.1 Installing the SAS expander board 204
7.6.2 Removing the SAS expander board 208
7.6.3 Replacing the SAS expander board 210
7.7 Rear HDD/SSD extension box 212
7.7.1 Positions of rear HDD cages 212
7.7.2 Upgrading with rear HDD cage 1 212
7.7.3 Upgrading with rear HDD cage 2 217
7.7.4 Replacing a rear 4x 2.5-inch HDD backplane 221
7.7.5 Replacing a rear 2x 2.5-inch HDD backplane 224
8 Fans 227
8.1 Safety notes 227
8.2 Basic information 227
8.3 Replacing a fan module 229
9 Expansion cards and backup units 233
9.1 Safety notes 233
9.2 Basic information 234
Content
Upgrade and Maintenance Manual RX2540 M6
9.3 Handling slot brackets 237
9.3.1 Installing slot brackets 237
9.3.2 Removing slot brackets 239
9.4 Handling SFP+ transceiver modules 239
9.4.1 Installing SFP+ transceiver modules 239
9.4.2 Removing SFP+ transceiver modules 245
9.5 OCP (Open Compute Project) modules 249
9.5.1 Position of the OCP module 249
9.5.2 Installing an OCP module 249
9.5.3 Removing an OCP module 252
9.5.4 Replacing the OCP module 254
9.6 Expansion cards in standard PCIe slots 255
9.6.1 Installing an expansion card 255
9.6.2 Removing an expansion card 262
9.6.3 Replacing an expansion card 265
9.7 Internal RAID riser module 267
9.7.1 Installing an internal RAID riser module 267
9.7.2 Removing an internal RAID riser module 273
9.7.3 Replacing an internal RAID riser module 277
9.7.4 Replacing a riser card 278
9.8 Expansion cards in riser modules 280
9.8.1 Installing an expansion card in a riser module 280
9.8.2 Removing an expansion card from a riser module 284
9.8.3 Replacing expansion cards from a riser module 286
9.8.4 Replacing a riser card 288
9.9 GPU cards in riser modules 291
9.9.1 Installing a GPU card in a riser module 291
9.9.2 Removing a GPU card from a riser module 307
9.9.3 Replacing a GPU card from a riser module 312
9.9.4 Replacing a riser card 314
9.10 Flash backup unit (FBU) 316
9.10.1 Positions of the FBUs 316
9.10.2 Installing an FBU 317
9.10.3 Removing an FBU 324
Content
RX2540 M6 Upgrade and Maintenance Manual
9.10.4 Replacing an FBU 325
10 Main memory 329
10.1 Safety notes 329
10.2 Basic information 330
10.2.1 Slots and features 330
10.2.2 General memory population rules 332
10.2.3 DDR4 only - memory population rules 333
10.2.4 DDR4 and Optane PMem - memory population rules 334
10.3 Installing memory modules 336
10.4 Removing memory modules 340
10.5 Replacing memory modules 341
10.6 Handling memory dummy modules 343
11 Processor (CPU) 345
11.1 Safety notes 345
11.2 Basic information 346
11.3 Upgrading to 2 CPUs configuration 348
11.4 Replacing a CPU or heat sink 359
12 Liquid cooling (LC) 367
12.1 Safety notes 367
12.2 Basic information 368
12.3 Replacing the CPU for LC device 369
Content
Upgrade and Maintenance Manual RX2540 M6
13 Accessible drives 385
13.1 Safety notes 385
13.2 Basic information 385
13.3 Optical disk drive (ODD) 387
13.3.1 Storing the ODD latch 387
13.3.2 Installing the ODD (2.5-inch chassis) 387
13.3.3 Removing the ODD (2.5-inch chassis) 390
13.3.4 Replacing the ODD (2.5-inch chassis) 394
13.3.5 Installing the ODD (3.5-inch chassis) 395
13.3.6 Removing the ODD (3.5-inch chassis) 402
13.3.7 Replacing the ODD (3.5-inch chassis) 409
13.4 LTO drive 411
13.4.1 Installing the LTO drive 411
13.4.2 Removing the LTO drive 419
13.4.3 Replacing the LTO drive 426
13.5 RDX drive 428
13.5.1 Installing the RDX drive 428
13.5.2 Removing the RDX drive 437
13.5.3 Replacing the RDX drive 445
14 Front panel 447
14.1 Safety notes 447
14.2 Basic information 447
14.3 Common operation panel (COP) 448
14.3.1 Replacing the COP 448
14.4 Front VGA 454
14.4.1 Installing the front VGA 454
14.4.2 Removing the front VGA 457
14.4.3 Replacing the front VGA 460
Content
RX2540 M6 Upgrade and Maintenance Manual
15 Additional interfaces 463
15.1 Safety notes 463
15.2 Serial interface 463
15.2.1 Installing the serial interface 463
15.2.2 Removing the serial interface 467
15.2.3 Replacing the serial interface 469
15.3 Rear VGA connector 470
15.3.1 Replacing the rear VGA 470
16 System board and components 475
16.1 Safety notes 475
16.2 Basic information 475
16.3 CMOS battery 476
16.3.1 Replacing the CMOS battery 476
16.4 Trusted Platform Module (TPM) 479
16.4.1 TPM kit 479
16.4.2 Position of the TPM 479
16.4.3 Installing the TPM 480
16.4.4 Removing the TPM 483
16.4.5 Replacing the TPM 488
16.5 iRMC microSD card 491
16.5.1 Note for embedded Lifecycle Management (eLCM) 491
16.5.2 Installing the iRMC microSD card 491
16.5.3 Removing the iRMC microSD card 493
16.5.4 Replacing the iRMC microSD card 494
16.6 M.2 SSD 497
16.6.1 Slots and bolts for M.2 SSDs 497
16.6.2 Installing an M.2 SSD 498
16.6.3 Removing an M.2 SSD 502
16.6.4 Replacing an M.2 SSD 504
Content
Upgrade and Maintenance Manual RX2540 M6
16.7 Dual microSD 64GB Enterprise 505
16.7.1 Position of the Dual microSD 64GB Enterprise 505
16.7.2 Installing the Dual microSD 64GB Enterprise 505
16.7.3 Removing the Dual microSD 64GB Enterprise 509
16.7.4 Replacing the Dual microSD 64GB Enterprise 512
16.7.5 Replacing the microSD card 514
16.8 VROC module 516
16.8.1 Installing the VROC module 516
16.8.2 Removing the VROC module 517
16.8.3 Replacing the VROC module 519
16.9 System board 520
16.9.1 Replacing the system board 520
17 Appendix A 535
17.1 Mechanical overview 535
17.1.1 Server front 535
17.1.1.1 3.5-inch HDD configuration 535
17.1.1.2 2.5-inch HDD/SSD configuration 536
17.1.1.3 EDSFF SSD configuration 537
17.1.2 Server rear 537
17.1.2.1 Servers with air cooling 537
17.1.2.2 Servers with liquid cooling 539
17.1.3 Server interior 540
17.1.3.1 Servers with air cooling 540
17.1.3.2 Servers with liquid cooling (LC) 541
17.2 Connectors and indicators 542
17.2.1 Connectors and indicators on the system board 542
17.2.1.1 System board D3891 542
17.2.2 Server front 548
17.2.2.1 Connectors on the front panel 548
17.2.2.2 Indicators on the COP 549
17.2.2.3 States of power-on indicator and time duration during
firmware restore 552
17.2.2.4 Indicator on the ODD 556
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RX2540 M6 Upgrade and Maintenance Manual
17.2.2.5 Indicators on hot-plug HDD / SSD / PCIe SSD / EDSFF SSD
modules 557
17.2.3 Server rear 559
17.2.3.1 Connectors on the server rear 559
17.2.3.2 ID, CSS and Global Error indicators 560
17.2.3.3 LAN indicators 563
17.2.3.4 Indicator on hot-plug PSU 565
17.2.4 Acoustic indicators 566
17.3 Onboard settings 567
17.4 Minimum startup configuration 568
18 Appendix B 571
18.1 Supplied documents 571
Content
Upgrade and Maintenance Manual RX2540 M6
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