Determining Path, Bus, and Slot Information............................................................................29
Setting and Confirming the Data Transfer Rate.........................................................................30
Using the EFI Utility on HP Integrity Systems................................................................................32
Downloading the EFI Driver, EFI Utility, and Firmware...........................................................32
Starting the pscsi Utility.............................................................................................................32
Configuring the SCSI Ultra320 Interface....................................................................................33
Configuring SCSI Devices..........................................................................................................35
Downloading and Installing a Firmware Image........................................................................36
Advanced Operations: Save SCSI Firmware Image or EFI Driver Image to File.......................38
Advanced Operations: Display Vital Product Data (VPD)........................................................39
Exiting the EFI Utility.................................................................................................................39
Setting and Confirming SCSI Parameters Online.................................................................................39
Using mptconfig for Online Configuration.....................................................................................40
Setting the SCSI ID Online.........................................................................................................42
Using Common mptconfig Command Line Options................................................................43
Setting SCSI Parameters to Default Values...........................................................................................44
Offline..............................................................................................................................................44
Online..............................................................................................................................................44
Configuring LUN 0...............................................................................................................................44
Using the A7173A Adapter as a Boot Device.......................................................................................44
4 HP A7173A Administration and Management.........................................................45
Performance Tuning..............................................................................................................................45
Online Replacement of the A7173A Adapter.......................................................................................45
Verify or Update A7173A Adapter Firmware On HP 9000 Systems....................................................46
Verify or Update A7173A Adapter Firmware on HP Integrity Systems..............................................46
Using mptutil to Verify or Update A7173A Adapter Firmware...........................................................46
5 Troubleshooting............................................................................................................51
General Troubleshooting Procedure.....................................................................................................51
Creating Missing Device Files..............................................................................................................52
The A7173A Adapter Is Claimed, But There Is No IO.........................................................................52
No Target Devices are Displayed in the ioscan Output........................................................................53
Confirm SCSI Parameters.....................................................................................................................53
Domain Validation................................................................................................................................53
Restoring Performance After A Domain Validation Fallback or Failure........................................55
Using the mptutil Command................................................................................................................55
Using Support Tools Manager (STM)...................................................................................................61
HP Event Monitoring Services (EMS)...................................................................................................61
HP Offline Diagnostics Environment (ODE)........................................................................................62
PCI Error Recovery...............................................................................................................................62
Contacting Your Hewlett-Packard Representative...............................................................................63
A SCSI Sense Codes.......................................................................................................65
SCSI Status Codes, Sense Keys, and Sense/Qualifier Code Pairs.........................................................65
B Specifications................................................................................................................71
C Regulatory Information................................................................................................73
Regulatory Statements..........................................................................................................................73
FCC Statement (For U.S.A. Only)....................................................................................................73
4 Table of Contents