Printer cannot connect to the wireless network........................................................................................155
Wireless Setup Utility cannot communicate with the printer during installation (Windows users
only) .....................................................................................................................................................156
Checking your network name (Windows users only)................................................................................157
Ping the access point ...............................................................................................................................157
Ping the printer .........................................................................................................................................158
Run the Wireless Setup Utility (Windows users only)...............................................................................158
Changing wireless settings after installation (Windows users only) .........................................................159
Check printer ports (Windows users only)................................................................................................159
Print troubleshooting........................................................................................................................159
Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera....................159
Improving print quality ..............................................................................................................................160
Poor text and graphic quality....................................................................................................................161
Poor quality at the edges of the page.......................................................................................................161
Print speed is slow....................................................................................................................................163
Partial document or photo prints...............................................................................................................163
Photo smudges or scratches....................................................................................................................163
Checking the print cartridges....................................................................................................................163
Ink levels seem incorrect..........................................................................................................................164
Ink levels seem to go down too quickly ....................................................................................................164
A blank or incorrect page prints................................................................................................................164
Characters on printout are missing or unexpected...................................................................................165
Colors on printout are faded or differ from colors on the screen ..............................................................165
Glossy photo paper or transparencies stick together ...............................................................................166
Page prints with different fonts .................................................................................................................166
Print is too dark or smudged.....................................................................................................................166
Printed characters are improperly formed or are not aligned correctly.....................................................166
Printouts have alternating bands of light and dark print ...........................................................................167
Transparencies or photos contain white lines ..........................................................................................167
Vertical straight lines are not smooth .......................................................................................................168
White lines appear in graphics or solid black areas .................................................................................168
Checking the printer status.......................................................................................................................168
Settings are not saved..............................................................................................................................169
Checking printer readiness.......................................................................................................................169
Checking the Spool Settings for banner printing ......................................................................................170
Resolving font problems...........................................................................................................................170
Printer is busy printing another job...........................................................................................................170
Ready or Busy Printing is listed as the status ..........................................................................................171
Printing a test page...................................................................................................................................171
Test page does not print...........................................................................................................................171
Checking the port setting..........................................................................................................................172
External print server is not working ..........................................................................................................172
Removing an external print server............................................................................................................173
Cable is not connected, is loose, or is damaged......................................................................................173
Printer is plugged in but does not print.....................................................................................................173
Printer is trying to print to File...................................................................................................................173
Printer cannot communicate with computers over peer-to-peer network .................................................174
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