Verizon 4G LTE User manual

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MOBILE HOTSPOT - MiFi®4510L
USER
GUIDE
90026384 R1
© 2011 Verizon Wireless, Inc. All rights reserved. The information contained in this document is subject to change
without notice and should not be construed as a commitment by Verizon Wireless, Inc.
Patents and Licenses
Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents.
Software License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’ suppliers.
Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel
Wireless and/or Novatel Wireless suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software
drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable
number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access
to the software drivers to any person for any purpose other than processing the internal data for the intended use of the
software drivers.
U.S. Government Restricted Rights Clause:
The software drivers are classied as “Commercial Computing device Software and the U.S. Government is acquiring only
“Restricted Rights” in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where
such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the
laws of any other country.
Trademarks and Service Marks
Verizon Wireless™ is a trademark of Verizon Wireless, Inc., and the other trademarks, logos, and service marks (collectively the
Trademarks”) used in this user manual are the property of Verizon Wireless or their respective owners. Nothing contained in
this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Verizon
Wireless or any other Trademark displayed in this user manual without the written permission of Verizon Wireless or its
respective owners.
• Novatel Wireless™ and the Novatel Wireless logo™ are trademarks of Novatel Wireless, Inc.
• MiFi® and the MiFi logo® are registered trademarks of Novatel Wireless, Inc.
• Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/
or other countries.
• Apple®, Mac®, and Mac OS® are trademarks of Apple, Inc., registered in the U.S. and other countries.
The names of actual companies and products mentioned in this user manual may be the trademarks of their respective
owners.
FCC ID: PKRNVWMIFI4510
IC ID: 3229B-MIFI4510
PN: 90026384_R1_DraftO_14Apr2011
Please visit www.verizonwireless.com for the latest information about your device.
Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features ................................................................................. 2
Package Contents ....................................................................... 2
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Components ................................................................................ 4
Service Status Indicator (LED) States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Service Display States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Power Management ......................................................................... 8
Caring for Your Device ....................................................................... 9
Using the MiFi 4510L Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Accessing the Network .....................................................................11
Using the Device for the First Time ..........................................................12
Assemble the Wall Charger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Install the 4G SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Remove the 4G SIM Card ................................................................ 14
Insert and Charge the Battery ...........................................................15
Remove the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Battery Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power the MiFi 4510L Device On and O ................................................19
Power On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power O ..........................................................................19
Activate Your Device ....................................................................19
Connecting to the MiFi Device ..............................................................20
Using the Device After Setup is Complete ...................................................21
Normal Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Setting up a Temporary Hotspot ....................................................21
Security for the MiFi 4510L Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Accessing the User Guide ...................................................................22
MiFi Settings .......................................................... 23
Conguring MiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Welcome Page .............................................................................25
Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Home ......................................................................................26
Wi-Fi .......................................................................................27
Wi-Fi Proles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Choosing a Prole ......................................................................29
Setting Up a Temporary Hotspot ....................................................29
Changing to a Dierent Prole ......................................................30
iii
Updating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Updating a Prole Not Currently in Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Buttons ................................................................................31
LAN ........................................................................................32
TCP/IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connected Devices .....................................................................33
Buttons ................................................................................33
WWAN .....................................................................................34
Internet Connection ....................................................................35
WWAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Buttons ................................................................................35
Security: Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Set Administration Password ............................................................36
Buttons ................................................................................37
Security: MAC Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Enable MAC Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Find the MAC Address on a Computer ...............................................40
Trusted Client List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Add Trusted Client MAC Address ........................................................40
Remove a Device from the Trusted Client List ........................................41
Buttons ................................................................................41
Security: Port Filtering ......................................................................42
Enable Port Filtering ....................................................................43
Allowed Applications ...................................................................43
Custom Applications ....................................................................44
Port Ranges ........................................................................45
Buttons ................................................................................45
Advanced: Settings .........................................................................46
Access Point ............................................................................47
Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
System .................................................................................47
Buttons ................................................................................47
Advanced: Cong File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Cong File Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cong File Upload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Buttons ................................................................................49
Advanced: Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
System Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
MiFi ................................................................................51
Modem ............................................................................51
System Status ..........................................................................51
Buttons ................................................................................52
Advanced: Port Forwarding .................................................................53
Port Forwarding Applications ...........................................................54
iv
Buttons ................................................................................55
Advanced: Power Management .............................................................56
Automatic Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Buttons ................................................................................57
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Update the Firmware on the MiFi Device ....................................................61
Verizon MiFi4510L Device Upgrade for Windows Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Verizon MiFi4510L Device Upgrade for Mac Users .......................................61
Technical Support ..........................................................................62
Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Data Technical Support .................................................................62
Product Specications and Regulatory Information ...................... 64
Product Specications ......................................................................65
General ................................................................................65
Technology/Bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Regulatory Statements .....................................................................66
Wireless Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Limited Warranty and Liability ..............................................................68
Safety Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Proper Battery Use and Disposal ............................................................71
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Overview
Components
Power Management
Caring for Your Device
Getting Started
1
2
Overview
Congratulations on your purchase of the Novatel Wireless MiFi 4510L Intelligent Mobile Hotspot for
4G LTE Mobile Broadband and Wi-Fi!
This device operates over high-speed 4G LTE Mobile Broadband networks in the 700/800/1900
bands and Wi-Fi, enabling you to connect at high speeds to the Internet, your corporate Intranet,
Wi-Fi enabled devices, and access your email virtually anywhere!
The MiFi4510L device is an Intelligent Mobile Hotspot, empowering you with high-speed data
access on the Verizon Wireless 4G L
TE Mobile Broadband wireless data network as well as Wi-Fi
connectivity.
Features
Connect to High-Speed Wireless Data (4G LTE Mobile Broadband)
Wi-Fi Connectivity
Manage Wireless Network Activity
MiFi Settings is an easy-to-use web-based interface that allows you to manage, monitor,
and customize your Wi-Fi and 4G LTE Mobile Broadband connection.
Advanced embedded antenna design
VPN capability
Auto connectivity options
Package Contents
The Verizon Wireless MiFi4510L package includes:
4G LTE Mobile Hotspot MiFi® 4510L
1500mAh Standard Lithium Ion Battery
Wall Charger
USB Cable (for software upgrades only)
Protective Pouch
Literature Kit
3
System Requirements
Supported operating systems
Windows® 7, Vista® (SP2) 32/64-Bit; XP Home, Professional,Tablet (SP3) 32-Bit
Mac OS® X v10.4 or higher
Internet browser software. For example: Microsoft Internet Explorer 6.0 or higher, Firefox,
Safari, Opera, Chrome
USB port: Type A
Wi-Fi (802.11b or higher)
Hard drive: 100 MB free hard disk space
Memory (RAM): 128 MB
To use Wi-Fi mode, your computer needs Wi-Fi capability and Internet browser software only.
Your device must have Verizon Wireless data service to function properly. See Activate Your Device
on page 19.
4
Components
1
1
1
Display: Shows the user the device status, including network signal strength, roaming
status, battery status, and the number of users connected with Wi-Fi. See Service Display
States on page 7.
Power Button: Powers the device on and o.
Service Status Indicator (LED): Shows the device status, including connection and error
states. See Service Status Indicator (LED) States on page 6.
1
Micro USB Connector: The wall charger connects here.
5
SIM Card Slot: The SIM card is installed here.
Battery Compartment: The battery contacts connect here.
Master Reset Button: Insert a paperclip in the small hole to reset the device to factory
settings. See How do I reset the MiFi device back to factory settings? on page 59.
Battery Removal Divot: When the battery is installed, insert a ngernail here and lift to easily
remove it.
Network Name and Password Label (on the back cover; not shown): The pre-congured
network name (SSID) and your network key are printed on a label axed to the back of your
device.
6
Service Status Indicator (LED) States
LED Color Status Description
No Light O The device is powered o or otherwise is not getting power.
Amber Solid
Blinking
The device is in power down mode.
The device is powered o and also charging the battery.
Green Solid
Blinking
The device is powered on; 4G LTE service is available but not
connected or connected while dormant.
The device is powered on and connected to the 4G LTE network
and transmitting data.
Violet Solid
Blinking
The device is powered on; 3G 1X or EV-DO service is available but
not connected or connected while dormant.
The device is powered on and connected to a 3G 1X or EV-DO
network and transmitting data.
Red Blinking If this occurs during power up, no SIM card is inserted. All other
times, this indicates an error or a SIM card failure.
White Blinking The device is powered on and the rmware is being upgraded.
This LED only applies to over-the-air rmware updates.
7
Service Display States
Display Icon Status Description
No icons The display is o, and the LED
is also o.
The device is powered o or otherwise is not
getting power.
Network
signal
strength
An antenna with 0-4 bars. More bars indicate stronger signal.
Roaming
indicator
Present or not present. If the icon is present, the device is roaming on
another carriers network.
Battery
status
A battery outline lled with
bars; while charging, the bars
cycle from 0-4 bars. When
fully charged, the bars don’t
move.
When the battery is very
low, the battery outline
blinks on and o every two
seconds. Charge the battery
immediately.
More bars indicate more battery life.
Number of
Wi-Fi users
connected
Number of dots shown. The number of dots indicates the number of
Wi-Fi users connected to the device.
8
Power Management
Your device will work from its battery or when plugged into a power source.
Battery — Charge the battery by plugging in the wall charger. While the battery is charging
the battery icon bars blink. When the battery is fully charged, the battery icon is solid.
Wall chargerYou can use the device when the charger is plugged into a wall socket. The
MiFi battery charges while it is plugged in.
Before using the MiFi 4510L device, read the battery safety information in the “Safety Hazards”
section of this guide. See Proper Battery Use and Disposal on page 70.
9
Caring for Your Device
Like any electronic device, the device must be handled with care to ensure reliable operation.
Verizon Wireless recommends the following guidelines:
Protect the device from liquids, dust, and excessive temperatures.
Do not apply adhesive labels to the device; they might cause the device to potentially
overheat and they might alter the performance of the antenna.
Store the device in a safe place when not in use.
Accessing the Network
Using the Device for the First Time
Connecting to the MiFi Device
Using the Device After Setup is Complete
Accessing the User Guide
Using the MiFi 4510L Device
2
11
Accessing the Network
The Verizon Wireless MiFi 4510L device supports Verizon Wireless 4G LTE Mobile Broadband service
for a superior wireless data connection.
4G LTE Mobile Broadband
With LTE bandwidth (700 MHz) you can get the broadband-like speed you require to work eciently
outside the home or oce. You can connect to the Internet, corporate intranet, check your email
and download attachments with typical download speeds of 5-12 Mbps. Mobile Broadband gives
you the freedom to stay productive and connected whether youre on the road or in a meeting
across town.
4G Mobile Broadband with LTE
Download: typical download speeds of 5-12 Mbps
Upload: typical upload speeds of 2-5 Mbps
3G Mobile Broadband with EVDO Rev. A
Download: typical download speeds of 600 kbps–1.4 Mbps.
Upload: typical upload speeds of 500-800 kbps.
Subject to Customer Agreement, Calling Plan, credit approval, and other service terms.
Mobile Broadband Rev.A speed claim based on our network tests with 5 MB FTP data les without compression. Verizon
Wireless is rapidly adding Rev. A capability to your Mobile Broadband service area. Your Mobile Broadband Rev. A-enabled
device will indicate coverage when you are in a Mobile Broadband Rev. A service area. When outside the Rev. A service area,
your wireless device will revert to Mobile Broadband Rev. 0 (typical download speeds will be 400–700 Kbps and upload speeds
will be 60–80 Kbps). Actual throughput speed and coverage may vary. Speed claims not applicable when roaming.
WiFi 802.11b/g/n
802.11b uses the 2.4 GHz frequency with a bandwidth of 11 Mbps.
802.11g uses the 2.4 GHz frequency with a bandwidth of 54 Mbps.
802.11n uses the 2.4 GHz frequency with a bandwidth of 150 Mbps.
12
Using the Device for the First Time
To get started, follow these steps.
Conrm your computer meets the minimum system requirements. See System
Requirements on page 3.
Assemble the wall charger. See Assemble the Wall Charger on page 13.
Install the 4G SIM card. See Install the 4G SIM Card on page 13.
Insert and charge the battery. See Insert and Charge the Battery on page 15.
Turn on the device. See Power the MiFi 4510L Device On and O on page 19.
Connect the device to your computer using Wi-Fi. See Connecting to the MiFi Device on
page 20.
Connect to MiFi Settings. See Connect to MiFi Settings on page 20.
13
Assemble the Wall Charger
The wall charger comes with a removable plug. You need to connect it before using the MiFi device
for the rst time. To assemble the wall charger, follow these steps.
Remove the plug and the wall charger from the package.
Slide the plug on to the wall charger.
Install the 4G SIM Card
To install your new 4G SIM card, follow these steps.
Open the cover located on the underside of the MiFi 4510L device.
Remove SIM card from the outer card, being careful not to touch the gold-colored contacts.
Hold the card so the Verizon logo is facing you and the gold-colored contact points are
facing down.
Insert the SIM card into the slot. The 4G SIM card MUST remain in the SIM card slot when in
use.
Your SIM (Subscriber Identity Module) card is a small rectangular plastic card that stores your phone
number and important information about your wireless service.
CAUTION! Do not bend or scratch your SIM card. Avoid exposing your SIM card to static
electricity, water, or dirt.
14
Remove the 4G SIM Card
To remove the 4G SIM card, follow these steps.
Open the SIM card cover located on the underside of the MiFi 4510L device. Press down on
the small black tab to the left side of the SIM card slot.
Gently remove the SIM card from the SIM card slot.
NOTE Should your 4G SIM card be lost or damaged please call 1-800-922-0204 to speak with a Customer
Service Representative. From outside the U.S. call + 1-908-559-4899 for 24/7 Global Support.
TheVerizon Wireless 4G SIM card is compatible with any Verizon Wireless 4G certified device.
You can move the 4G SIM card from one device to another and your wireless service will work
seamlessly as long as you have a compatible device and service plan. To see which devices are
compatible with the Verizon Wireless 4G SIM card, visit verizonwireless.com/certifieddevice.
For additional information about 4G SIM cards, visit verizonwireless.com/4GSIM.
15
Insert and Charge the Battery
IMPORTANT Before you use your device, be sure to charge the battery for at least three hours
to ensure a full initial charge.
To insert and charge the battery, follow these steps.
Press the button and then slide the cover to open the battery compartment, located on the
bottom of the device. Set the cover aside.
Align the gold-colored contacts on the battery with the gold-colored contacts on the device
and gently slide the battery into place.
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Verizon 4G LTE User manual

Category
Networking
Type
User manual
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