Aastra Office 60 Quick start guide

Brand: Aastra

Model: Office 60

Category: Telephones

Type: Quick start guide

This manual is also suitable for

Office 60IP

One Company for your ▪ Telephone Systems & Maintenance ▪ Broadband & Leased Lines ▪ Call Recording & Reporting ▪ Mobile Tariffs & Devices ▪ Calls & Line Rental ▪ VoIP ▪ CCTV ▪ Video Conferencing

Nomis Connections Limited - Tel: 0844 880 9900 – Fax: 0844 880 0009 – Web: www.nomisconnections.co.uk

Nomis Connections, Connections House, 11A Kings Road, Fleet, Hampshire, GU51 3AA – Company Registration No. 4759622

Aastra Office 60 & 60IP – Overview of the phone

Description of keys

Foxkey

Multifunction “Smart” key. Use for transferring

calls and press under the word you want for extra

features

Navigation Wheel

Press Right arrow to enter Menus and to select

item. Use Up / Down arrows to traverse items /

entries.

Clear or Cancel

Deletes last digit(s) or character(s) entered (for

correction)

Phone Book key

Opens Phone book(s). And is used for the Alpha-

search feature described later

Set Call

(Go off-hook)

Makes phone go Off-hook (and activates

loudspeaker)

Answers call (hands free), puts Call on HOLD to

transfer

End Key

Clears the display, exits input without saving and

goes back to the idle, disconnects call.

Volume controls

Lowers / Raises volume of the speaker and / or

ear-piece, also gives + & - for Text entries

Absence key

Last diverted number (programmable) e.g. to

Voicemail

Microphone

on/off

Cuts off microphone during a call (secrecy

button)

Speaker

Activates speaker while on a call (Open

Listening).

Loudspeaker

2 line (1 symbol, 1 display) / 16 character display

4-way Navigation

key

Fox key

Dial Pad

Message and

Phone Status LEDs

Redial

Microphone key

Phone Book

Absence

Call

End

Volume (+ / -)

Cancel

10 configurable

function keys

Nomis Connections Limited - Tel: 0844 880 9900 – Fax: 0844 880 0009 – Web: www.nomisconnections.co.uk

Nomis Connections, Connections House, 11A Kings Road, Fleet, Hampshire, GU51 3AA – Company Registration No. 4759622

Last Number

Redial

Redials the last 4 dialled numbers (keep pressing

to scroll through numbers or use Navigation

wheel) – Press "Call" or lift handset when

desired one is on the display. Press Right

Navigation arrow to select for more detail

How to use your phone

To Answer a call

Pick up the handset.

To Dial Internally

Dial the extension number, then lift the handset or press the Green

Set call key, or press Fox key under Call. – OR Press the person’s

“Team Key” if programmed. N.B. Pick up the handset when they

answer – there is no hands free microphone.

To Dial Externally

Dial the required number (prefixed by 9 for an outside line), then lift

the handset or press the speaker key, or press Fox key under Call.

You can use the C key to make Corrections before you lift handset.

To Transfer a call

Press the Fox key under Enquiry, OR press the Green “Call” key,

Dial the extension number (enquiry call), announce the call, if

accepted then replace the handset. (You can use “ Alpha-search to

find and dial the extension or external number – see later) – OR

Press the person’s “Team Key” if programmed.

Return to caller

If the enquiry call is refused, return to the caller by pressing the Fox

Key under End Call.

Shuttle / toggle

Pressing the Fox key (under Broker.) alternates between internal

and external party (or 2 internal parties.

Conference

Answer or make an external or internal call, inform this party that you

will be setting up a conference, press the Fox key under Enquiry,

dial the 2nd party (internal or external), inform 2nd party that you are

setting up a conference, then press Fox key under the Scroll Arrows

» , then press Fox Key under Conf – then all parties are conferenced.

Up to 5 parties and you can be added by repeating the above.

Conference shows on the display to confirm.

Mute / Secrecy

If you do not want the other party on line to hear what you are saying,

then press the Microphone Key. A symbol will appear at the top of the

display to confirm this. Press it again to switch back on.

Callback on Busy

When a busy extension is encountered, you will hear the busy tone

and CallBack CallWait will appear on the display, press the Fox key

under the word CallBack, the system acknowledgement tones will be

heard. Replace the handset. When the busy party becomes free,

your phone will ring. When you answer it your requested callback call

will be placed to the other party. NB only works on internal calls –

and not if their voicemail is on.

TIP you can also do this when you have an external call on the line,

when your inquiry call gets a busy tone, press the Fox key under

CallBack, replace the handset, then the external call will be waiting

against the busy extension. When that extension becomes free the

Nomis Connections Limited - Tel: 0844 880 9900 – Fax: 0844 880 0009 – Web: www.nomisconnections.co.uk

Nomis Connections, Connections House, 11A Kings Road, Fleet, Hampshire, GU51 3AA – Company Registration No. 4759622

external call will be presented to them. If the extension remains busy,

after the pre-set system time-out, the external call will be returned to

you.

NB callbacks will not be available if extension is diverted to

Voicemail.

Callback on No

When ringing an extension, the display will show the CallBack

prompt, press the Fox key under CallBack & your callback request

will be shown on the other phone’s display. And your phone will show

“Call Expected from x ”

Pickup

To pick up a ringing call in your group – press the key marked “Pick

up”. OR press their flashing Team key (if programmed on your

phone).

Cut-off Alarm

If you have attempted to transfer an external call, and have not

followed the correct procedure, and then replaced the handset, you

may hear a continuous ringing (cut-off alarm). This will continue for

about 10 seconds, you must pick up the handset again within this

time or the call will be lost.

Call Park

(Extended Hold)

If you wish to hold a call for an extended time, you MUST use the

“Park” facility. Whilst on a call, if you need to place the caller on hold

for longer than 60 seconds, press the Fox key under Park, then

replace the handset. (Your display will show the Parked call). When

you wish to retrieve the call, press the Fox key under [P] – THEN

pick up the handset. You can make or take other calls while a call is

parked.

NB If you try to hold the call by pressing Enquiry for longer than

60 seconds, you are in danger of LOSING THE CALL and the cut-

off alarm will sound as above!

Alpha-

dial/Search

or Name Dial

This powerful feature allows quick access to all the stored numbers. It

accesses the system directory, your private directory and your

programmed number keys (and if applicable to your system, other

external directories). It works in a similar way to the name search

feature on many Mobile Phones. It saves you looking up or

remembering your colleagues’ numbers, and saves a time! To use it,

simply enter the first 2 or 3 letters of the persons last name (using the

letters printed just below the digits of the dial pad) – NB You only

need to press the key with the letter you want ONCE for each –

Then press the Phone Book key. Any names that match the

combination of letters will appear in the display. If more than one is

found, then Scroll down the displayed list with the down arrow of the

Navigation wheel, until the one you want is highlighted, then pick up

the handset or press the Set Call key for hands-free. Press the right

arrow of the Navigation Wheel to select the entry for more detail.

TIPS - You can shorten the search procedure by using the # key

for a space. So for example, to find Claire Holland, you could

simply press 2#46 (C space HO). If multiple matches are found,

you can enter one or two more letters. Most names can be found

with 3 or 4 key presses. If there are too many matches – display

Nomis Connections Limited - Tel: 0844 880 9900 – Fax: 0844 880 0009 – Web: www.nomisconnections.co.uk

Nomis Connections, Connections House, 11A Kings Road, Fleet, Hampshire, GU51 3AA – Company Registration No. 4759622

will say “More Inputs” - enter more letters. You can scroll

through the list of matches (if more than one is found) by using

the Up / Down Navigation arrows. You can also search whilst

you have a call on-line, either to give out the number to the

caller or transfer the call.

Right Navigation

Key ( Menus)

Pressing this takes you through the various extra features available

on your phone / system. Just press Down arrow repeatedly till you

see the item you want, and then select the desired item with Right

Arrow & follow the prompts on the display –. (For full details, see the

full User Guide)

Ring Volume

You can adjust the ring volume up or down while your phone is

ringing using the + & - Keys. OR you can go into the “Settings”

menus (see above) and select “Audio”. Then you can adjust the

Volume, Melody and Speed by scrolling through the options. With 8

melodies and 8 speeds you get 64 different Rings. This enables you

to distinguish your ringing phone from your nearby colleagues’.

Keys

Free keys can be assigned as “Number keys”, “Function keys” or

“Team keys”. As a Number key you can store 2 entries – accessed

by a single or double press respectively (like a mouse). A Team Key

allows an internal extension to be accessed by a single key press.

The associated LED (lamp) will indicate the status of that extension.

i.e. Solid red – extension is busy. Flashing red – extension is ringing.

(You-can pick up the call by pressing the flashing key). To

Programme a key - Press and hold down the key for 3-4 secs until

the display changes then follow the prompts.

Private Phone

Book

(10 numbers)

To make a new entry: Press the Phone Book key, select “Private

contacts”. Press the Fox Key under the scroll arrows » then select New,

and follow the prompts. Enter the number (don’t forget to prefix with 9),

press OK, enter the name using the keypad (keys with multiple letters –

press repeatedly to get the letter you need – like a mobile phone), press

OK. You can carry on adding more entries or press the “END” key to exit

programming mode. To Modify an entry, follow the above procedure except

press Edit and follow the prompts. To delete an entry proceed as above but

select Delete.

When a stored party calls you, their NAME will show on your display (unless

they have barred their number).

Calls Lists

Press the Right Nav. Wheel arrow, then select Call Lists, then select

Unanswered or Answered calls , Scroll through the lists (4 each) and

then press Select or Delete. TIP: Select will give time and date of

item

Voice Mail

(authorised users

only)

NB this only applies

to systems with the

AVS voicemail

To divert yo To divert your phone to voice mail, dial 500 and then press the

“Absence Key” (Man symbol). Subsequently pressing the ”Absence

key” will toggle diversion to Voicemail on and off. If you have been

left a message “Message Voicemail” will appear on your display,

then follow the following procedure. To access your voicemail box,

press the Fox key under “ Listen”– with the handset either on or off

hook. You may be prompted for your 4 digit PIN code (default is

1234), then press 1 to listen to messages, 2, to carry out changes to

your mailbox or 3 to change your greeting. You will hear prompts for

these. After this, simply follow the prompts. Don’t press Foxkey

Nomis Connections Limited - Tel: 0844 880 9900 – Fax: 0844 880 0009 – Web: www.nomisconnections.co.uk

Nomis Connections, Connections House, 11A Kings Road, Fleet, Hampshire, GU51 3AA – Company Registration No. 4759622

system. See user

guides for more info

under “ Delete” – this simply deletes the Notification message which

is done automatically when a message is saved or deleted.

Tip - you can press the digits immediately if you know the sequence – you

don’t have to wait for all the prompt messages! Eg. To change or record your

greeting, access your mailbox, and type 3,2, this takes you straight to the

greeting menus.

Aastra Office 60 Quick start guide

Brand: Aastra

Model: Office 60

Category: Telephones

Type: Quick start guide

This manual is also suitable for

Office 60IP

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Aastra Office 60 Quick start guide

This manual is also suitable for

Aastra Office 60 Quick start guide

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