Aastra Office 70 Quick User Manual

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Aastra Office 70 & 70IP – Overview of the phone

Description of keys

Foxkey Multifunction “Smart” key. Use for transferring calls and

press under the word you want for extra features

Navigation Wheel Press Right arrow to enter Menus and to select item.

Use Up / Down arrows to traverse items / entries.

Clear or Cancel Deletes last digit(s) or character(s) entered (for

correction)

Phone Book key Opens Phone book(s). And is used for the Alpha-

search feature described later

Set Call (Go off-

hook) / HOLD

Makes phone go Off-hook (and activates loudspeaker)

Answers call (hands free) – AND puts existing call on

HOLD prior to Transfer

Loudspeaker

(On a Call)

5 line / 22 character display

Fox key

Dial Pad

Message and

Phone Status LEDs

Redial

10 No.s

Microphone key

Phone Book

Absence

Last

Diversion

Call

HOLD

End

Volume (+ / -)

Cancel

12 configurable

function keys

with LEDs

way Navigation

key

Aastra Office 70 / 70IP

Quick User Guide

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End Key Clears the display, exits input without saving and goes

back to the idle, disconnects call, completes transfer.

Volume controls Lowers / Raises volume of the speaker and / or ear-

piece, also gives + & - for Text entries

Absence key Last diverted number (programmable) e.g. to Voicemail

Microphone on/off Cuts off microphone during a call (secrecy button)

Speaker Activates speaker while on a call (Open Listening).

Last Number

Redial

Redials the last 10 dialled numbers (keep pressing to

scroll through numbers or use Navigation wheel) –

Press "Call" or lift handset when desired one is on the

display. Press Right Navigation arrow to select for

more detail

How to use your phone

To Answer a call Pick up the handset, or press the Green Set Call key to answer

hands-free.

To Dial Internally Dial the extension number, then lift the handset or press the Green

Set call key, or press Fox key under Call. – OR Press the person’s

“Team Key” if programmed.

To Dial Externally

Dial the required number (prefixed by 9 for an outside line), then lift

the handset or press the speaker key, or press Fox key under Call.

You can use the C key to make Corrections before you lift handset.

To Transfer a call

Press the Fox key under Enquiry, OR Press the Green “Call” button,

Dial the extension number (enquiry call), announce the call, if accepted

then replace the handset OR Press the Red “End Call” button (You can

use “ Alpha-search to find and dial the extension or external number –

see later) – OR Press the person’s “Team Key” if programmed.

Return to caller If the enquiry call is refused, return to the caller by pressing the Fox

Key under

d Call.

Shuttle / toggle Pressing the Fox key (under Broker.) alternates between internal

and external party (or 2 internal parties.

Conference Answer or make an external or internal call, inform this party that you

will be setting up a conference, press the Fox key under Enquiry,

dial the 2nd party (internal or external), inform 2nd party that you are

setting up a conference, then press Fox key under the Scroll Arrows

» on the right,

then

press Fox Key under Conf – then all parties are

conferenced. Up to 5 parties and you can be added by repeating the

above. Conference shows on the display to confirm.

Mute / Secrecy

If you do not want the other party on line to hear what you are saying,

then press the Microphone Key. A symbol will appear at the top of the

display to confirm this. Press it again to switch back on.

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Callback on Busy

When a busy extension is encountered, you will hear the busy tone

and CallBack CallWait will appear on the display, press the Fox key

under the word CallBack, the system acknowledgement tones will be

heard. Replace the handset. When the busy party becomes free,

your phone will ring. When you answer it your requested callback call

will be placed to the other party. NB only works on internal calls –

and not if their voicemail is on.

TIP you can also do this when you have an external call on the line,

when your inquiry call gets a busy tone, press the Fox key under

CallBack, replace the handset, then the external call will be waiting

against the busy extension. When that extension becomes free the

external call will be presented to them. If the extension remains busy,

after the pre-set system time-out, the external call will be returned to

you.

NB callbacks will not be available if extension is diverted to

Voicemail.

Callback on No

When ringing an extension, the display will show the CallBack

prompt, press the Fox key under CallBack & your callback request

will be shown on the other phone’s display. And your phone will show

“Call Expected from x ”

Pickup

To pick up a ringing call in your group – press the key marked “Pick

up”. OR press their flashing Team key (if programmed on your

phone).

Cut-off Alarm

If you have attempted to transfer an external call, and have not

followed the correct procedure, and then replaced the handset, you

may hear a continuous ringing (cut-off alarm). This will continue for

about 10 seconds, you must pick up the handset again within this

time or the call will be lost.

Call Park

(Extended Hold)

If you wish to hold a call for an extended time, you MUST use the

“Park” facility. Whilst on a call, if you need to place the caller on hold

for longer than 60 seconds, press the Fox key under Park, then

replace the handset. (Your display will show the Parked call). When

you wish to retrieve the call, press the Fox key under [P] – THEN

pick up the handset. You can make or take other calls while a call is

parked.

NB If you try to hold the call by pressing Enquiry for longer than

60 seconds, you are in danger of LOSING THE CALL and the cut-

off alarm will sound as above!

Alpha-

dial/Search

or Name Dial

This powerful feature allows quick access to all the stored numbers. It

accesses the system directory, your private directory and your

programmed number keys (and if applicable to your system, other

external directories). It works in a similar way to the name search

feature on many Mobile Phones. It saves you looking up or

remembering your colleagues’ numbers, and saves a time! To use it,

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simply enter the first 2 or 3 letters of the persons last name (using the

letters printed just below the digits of the dial pad) – NB You only

need to press the key with the letter you want ONCE for each –

Then press the Phone Book key. Any names that match the

combination of letters will appear in the display. If more than one is

found, then Scroll down the displayed list with the down arrow of the

Navigation wheel, until the one you want is highlighted, then pick up

the handset or press the Set Call key for hands-free. Press the right

arrow of the Navigation Wheel to select the entry for more detail.

TIPS - You can shorten the search procedure by using the # key

for a space. So for example, to find Claire Holland, you could

simply press 2#46 (C space HO). If multiple matches are found,

you can enter one or two more letters. Most names can be found

with 3 or 4 key presses. If there are too many matches – display

will say “More Inputs” - enter more letters. You can scroll

through the list of matches (if more than one is found) by using

the Up / Down Navigation arrows. You can also search whilst

you have a call on-line, either to give out the number to the

caller or transfer the call.

Right Navigation

Key ( Menus)

Pressing this takes you through the various extra features available

on your phone / system. Just press Down arrow repeatedly till you

see the item you want, and then select the desired item with Right

Arrow & follow the prompts on the display –. (For full details, see the

full User Guide)

Ring Volume

You can adjust the ring volume up or down while your phone is

ringing using the + & - Keys. OR you can go into the “Settings”

menus (see above) and select “Audio”. Then you can adjust the

Volume, Melody and Speed by scrolling through the options. With 8

melodies and 8 speeds you get 64 different Rings. This enables you

to distinguish your ringing phone from your nearby colleagues’.

Keys

Free keys can be assigned as “Number keys”, “Function keys” or

“Team keys”. As a Number key you can store 2 entries – accessed

by a single or double press respectively (like a mouse). A Team Key

allows an internal extension to be accessed by a single key press.

The associated LED (lamp) will indicate the status of that extension.

i.e. Solid red – extension is busy. Flashing red – extension is ringing.

(You-can pick up the call by pressing the flashing key). To

Programme a key - Press and hold down the key for 3-4 secs until

the display changes then follow the prompts.

Private Phone

Book

(50 entries)

To make a new entry: Press the

Phone Book

key, select

“Private

contacts”. Press the Fox Key under the scroll arrows » then select New,

and follow the prompts. Enter the number (don’t forget to prefix with 9),

press OK, enter the name using the keypad (keys with multiple letters –

press repeatedly to get the letter you need – like a mobile phone), press

OK. You can carry on adding more entries or press the “END” key to exit

programming mode. To Modify an entry, follow the above procedure except

press Edit and follow the prompts. To delete an entry proceed as above but

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select Delete.

When a stored party calls you, their NAME will show on your display (unless

they have barred their number).

Calls Lists Press the Right Nav. Wheel arrow, then select Call Lists, then select

Unanswered or Answered calls , Scroll through the lists (10 each)

and then press Select or Delete.

TIP: Select will give time and date of item

Aastra Office 70, Office 70IP Quick User Manual

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