IF012J

Samsung IF012J, IF015H, IF015H-E, IF020H, IF025H, IF040H-D, IF060H-D, SNOW-1703U, SNOW-1703ULD User manual

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User Manual
© Samsung Electronics
Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than Samsung Electronics are
property of their respective owners.
SNOW-1703U SNOW-1703ULD
IFH (IF015H IF020H IF025H)
IFH-D (IF025H-D IF040H-D IF040H-DL IF060H-D IF060H-DL IF085H-DL)
IFJ (IF012J)
The color and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
Table of contents
Before Using the Product
Safety Precautions 6
Safety symbols 6
Electricity and Safety 7
Installation 8
Operation 9
Cleaning 10
Preparations
Parts 11
Front Side (SNOW-1703U / SNOW-1703ULD) 11
Reverse Side (SNOW-1703U / SNOW-1703ULD) 12
Interface Gender Card (I/G Card) 13
Reverse Side (IFH / IFH-D) 14
Reverse Side (IFJ) 15
Remote Control 16
Remote Control (SNOW-1703U / SNOW-1703ULD
model only) 18
Cable Connection 18
Connection 21
Control Codes 23
Connecting and using devices
Before Connecting 26
Pre-connection Checkpoints 26
Connecting to a PC 26
Connection Using an HDMI Cable 26
Connection Using an HDMI-DVI Cable 27
Connection Using an DP Cable 27
Connecting to a Video Device 28
Connection Using an HDMI-DVI Cable 28
Connection Using an HDMI Cable 28
Connecting the LAN Cable 29
SNOW-1703U / SNOW-1703ULD Installation
Precautions 29
Installing the cabinets 30
Removing the protective brackets 30
Replacing the cabinet module 31
Precautions when handling the cabinets 32
Restrictions when installing cabinets 32
Connecting to cabinets 33
Recommended number of devices for connection
for each input voltage 33
Changing the Input source 34
Source 34
Web Browser 35
Settings 35
Refresh Options 37
Using LED Signage Manager
Installing / Uninstalling the software 38
Installing 38
Uninstalling 38
Player feature
Player 39
Viewing content 39
When content is running 40
Available menu 40
File Formats Compatible with Player 41
Schedule 46
Clone Product 47
ID Settings 48
Device ID 48
PC Connection Cable 48
Video Wall 49
Video Wall 49
Horizontal x Vertical 49
Screen Position 49
Format 50
Network Status 51
Picture Mode 52
On/Off Timer 53
On Timer 53
2
Table of contents
Off Timer 54
Holiday Management 54
Ticker 55
URL Launcher 56
URL Launcher Settings 57
Approving a connected device from the server 58
Setting the current time 59
Picture
Picture Mode 60
Contrast / Brightness / Sharpness / Color / Tint
(G/R)
61
Color Temperature 61
White Balance 61
2 Point 61
10 Point 61
Gamma 62
Advanced Settings 62
Dynamic Contrast 62
Black Tone 62
Flesh Tone 62
RGB Only Mode 62
Color Space 62
HDMI UHD Color 62
LED Picture Size 63
Output Resolution 63
LED Picture Size 63
Resolution 63
Fit to screen 63
LED HDR 63
Inverse Tone Mapping 63
Dynamic Peaking 63
Color Mapping 63
Picture Options 64
Color Tone 64
Digital Clean View 64
HDMI Black Level 64
Film Mode 64
Reset Picture 64
OnScreen Display
Screen Protection 65
Auto Protection Time 65
Message Display 66
Source Info 66
No Signal Message 66
MDC Message 66
Download Status Message 66
Language 66
Menu Size 66
Reset OnScreen Display 66
Network
Network Status 67
Open Network Settings 67
Network Settings 68
Server Network Settings 70
Connect to Server 70
MagicInfo Mode 70
Server Access 70
FTP Mode 70
Proxy Server 70
Device Name 70
3
Table of contents
System
Accessibility 71
Menu Transparency 71
High Contrast 71
Enlarge 71
Start Setup 72
Time 72
Clock Set 72
NTP Settings 72
DST 72
Sleep Timer 72
Power On Delay 72
Auto Source Switching 73
Auto Source Switching 73
Primary Source Recovery 73
Primary Source 73
Secondary Source 73
Power Control 73
Auto Power On 73
Max. Power Saving 73
Standby Control 74
Network Standby 74
Power Button 74
Eco Solution 74
Eco Sensor 74
No Signal Power Off 74
Auto Power Off 74
Fan & Temperature 75
Fan Control 75
Temperature Control 75
Input Device Manager 75
Keyboard Language 75
Keyboard Type 75
Input Language Shortcut 75
Play via 75
Change PIN 76
Security 76
Safety Lock On 76
Button Lock 76
USB Auto Play Lock 76
Remote Management 76
General 77
Smart Security 77
Anynet+ (HDMI-CEC) 77
HDMI Hot Plug 79
Custom Logo 79
Game Mode 79
Empty Storage 79
Reset System 79
Support
Software Update 80
Update Now 80
Auto Update 80
Contact Samsung 80
Reset All 80
Playing photos and
videos (Media Play)
Read the following before using media play with
a USB device 81
Using a USB device 83
Features provided in the media content list
page 84
Menu items in the media content list page 85
Available buttons and features during photo
playback 86
Available buttons and features during video
playback 86
4
Table of contents
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Center 87
Testing the Product 87
Checking the Resolution and Frequency 87
Check the followings. 88
Q & A 92
Specifications
General 93
Preset Timing Modes 96
Appendix
Responsibility for the Pay Service (Cost to
Customers) 100
Not a product defect 100
A Product damage caused by customer's fault 100
Others 100
License 101
5
6
Before Using the Product
Chapter 01
Safety Precautions
The following safety instructions are to ensure your personal safety and prevent property
damage. Please read the following to ensure the proper use of the product.
Safety symbols
Symbol Name Meaning
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions
are not followed.
Prohibition
Do NOT attempt.
Instruction
Follow directions.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE
ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high
voltage is present inside. It is
dangerous to make any kind of
contact with any internal part of this
product.
AC voltage: Rated voltage marked
with this symbol is AC voltage.
This symbol indicates that this
product has included important
literature concerning operation and
maintenance.
DC voltage: Rated voltage marked
with this symbol is DC voltage.
Class II product: This symbol
indicates that a safety connection
to electrical earth (ground) is not
required.
Caution. Consult instructions for use:
This symbol instructs the user to
consult the user manual for further
safety related information.
7
Electricity and Safety
Warning
Do not use a damaged power cord or plug, or a loose power socket.
An electric shock or fire may result.
Do not use multiple products with a single power socket.
Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock may result.
Insert the power plug all the way in so it is not loose.
An unsecure connection may cause a fire.
Connect the power plug to a grounded power socket (type 1 insulated devices only).
An electric shock or injury may result.
Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy
object.
Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
A fire or electric shock may result.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
A fire may result.
Caution
Do not disconnect the power cord while the product is being used.
The product may become damaged by an electric shock.
Only use the power cord provided with your product by Samsung. Do not use the power cord with
other products.
A fire or electric shock may result.
Keep the power socket where the power cord is connected unobstructed.
The power cord must be disconnected to cut off power to the product when an issue occurs.
Note that the product is not completely powered down by using only the power button on
the remote.
Hold the plug when disconnecting the power cord from the power socket.
An electric shock or fire may result.
8
Installation
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT
INSTALL THE PRODUCT NEAR HEAT SOURCES.
A fire may result.
Have a technician install the wall-mount hanger.
Installation by an unqualified person can result in an injury.
Only use approved cabinets.
Do not install the product in poorly ventilated spaces such as a bookcase or closet.
An increased internal temperature may cause a fire.
Install the product at least 10 cm away from the wall to allow ventilation.
An increased internal temperature may cause a fire.
Keep the plastic packaging out of the reach of children.
Children may suffocate.
Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)
The product may fall and become damaged and/or cause an injury.
Using the product in an area with excess vibration may damage the product or cause a fire.
Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or
smoke.
A fire or electric shock may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
The product lifespan may be reduced or a fire may result.
Do not install the product within the reach of young children.
The product may fall and injure children.
Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a
kitchen or near a kitchen counter.
Following installation, it is recommended to dehumidify the LED Signage product before use.
This helps prevent moisture damage and maintain optimal performance.
For product dehumidification, refer to the supplied installation manual.
The installation manual is available for download at www.samsung.com/displaysolutions.
Caution
Do not drop the product while moving.
Product failure or personal injury may result.
Do not set down the product on its front.
The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of
the product is not protruding.
The product may fall and become damaged and/or cause an injury.
Install the product only on cabinets or shelves of the right size.
Set down the product gently.
Product failure or personal injury may result.
Installing the product in an unusual place (a place exposed to a lot of ne dust, chemical
substances, extreme temperatures or a signicant presence of moisture, or a place where
the product will operate continuously for an extended period of time) may seriously affect its
performance.
Be sure to consult Samsung Customer Service Center if you want to install the product at
such a place.
9
Operation
Warning
There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.
A fire or electric shock may result.
Contact Samsung Customer Service Center for repairs.
Before moving the product, turn off the power switch and disconnect the power cable and all other
connected cables.
Damage to the cord may result in a fire or electric shock.
If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord
immediately and contact Samsung Customer Service Center.
An electric shock or fire may result.
If the product is dropped or the outer case is damaged, turn off the power switch and disconnect
the power cord. Then contact Samsung Customer Service Center.
Continued use can result in a fire or electric shock.
Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
During a lightning or thunderstorm, power off the product and remove the power cable.
A fire or electric shock may result.
Do not drop objects on the product or apply impact.
A fire or electric shock may result.
Do not move the product by pulling the power cord or any cable.
Product failure, an electric shock or fire may result from a damaged cable.
If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area
immediately.
Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any cable.
Product failure, an electric shock or fire may result from a damaged cable.
Do not use or keep combustible spray or an inammable substance near the product.
An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains.
An increased internal temperature may cause a fire.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper,
matches, etc) into the product (via the vent or input/output ports, etc).
Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Center.
Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the
product.
Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Center.
Product failure, an electric shock or fire may result.
10
Caution
Disconnect the power cord from the power socket if you do not plan on using the product for an
extended period of time (vacation, etc).
Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
Do not put DC power adapters together.
Otherwise, a fire may result.
Remove the plastic bag from the DC power adapter before you use it.
Otherwise, a fire may result.
Do not let water enter the DC power device or get the device wet.
An electric shock or fire may result.
Avoid using the product outdoors where it can be exposed to rain or snow.
Be careful not to get the DC power adapter wet when you wash the floor.
Do not put the DC power adapter near to any heating apparatus.
Otherwise, a fire may result.
Keep the DC power adapter in a well-ventilated area.
If you place the AC/DC power adapter so that it is hanging with the cord input facing upwards,
water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.
Make sure to rest the AC/DC power adapter at on a table or the oor.
The screen is bright. Keep a sufcient distance from the screen.
Continuously looking at the screen up close is bad for your eyes.
Keep at least the recommended viewing distance (pixel pitch x 3 m) from the screen.
"
e.g. For IF015H: 1.5 x 3 m = a distance of at least 4.5 m is recommended
Do not use humidiers or stoves around the product.
A fire or electric shock may result.
Do not touch the product if it has been turned on for a long time. The product may be hot.
Store small accessories out of the reach of children.
Do not place heavy objects on the product.
Product failure or personal injury may result.
Be careful that children do not place the battery in their mouths when removed from the remote
control. Place the battery in a location that children or infants cannot reach.
If children have had the battery in their mouths, consult your doctor immediately.
When replacing the battery, insert it with the right polarity (+, -).
Otherwise, the battery may become damaged or it may cause fire, personal injury or
damage due to leakage of the internal liquid.
Use only the specied standardized batteries, and do not use a new battery and a used battery at
the same time.
Otherwise, the batteries may be damaged or cause fire, personal injury or damage due to a
leakage of the internal liquid.
The batteries (and rechargeable batteries) are not ordinary refuse and must be returned for
recycling purposes. The customer is responsible for returning the used or rechargeable batteries
for recycling.
The customer can return used or rechargeable batteries to a nearby public recycling center
or to a store selling the same type of the battery or rechargeable battery.
Do not dispose of batteries in a re.
Cleaning
Be careful when touching the LED xture on the front of the product. There is a risk that LED
elements may fall off.
Contact Customer Service Center if the inside of the product needs cleaning (service fee will be
charged).
11
Parts
Front Side (SNOW-1703U / SNOW-1703ULD)
"
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Preparations
Chapter 02
Parts Description
HDBT 4, HDBT 3, HDBT 2,
HDBT 1
View the input HDBT source status.
4 : HDBT 4 / 3 : HDBT 3 / 2 : HDBT 2 / 1 : HDBT 1
LAN
View the input LAN source status.
SOURCE STATUS
View the input source status.
RED : HDMI 1 / GREEN : HDMI 2 / BLUE : DISPLAY PORT
POWER STATUS
View the power status.
RED : OFF / GREEN : ON / BLINKING : STANDBY
Parts Description
P
Turn the product on or off.
IR
Aim the remote control towards this spot on the LCD Display.
"
Using other display devices in the same space as the remote
control of this product can cause the other display devices to be
inadvertently controlled.
12
Parts Description
DIGITAL AUDIO OUT(OPTICAL)
Connects to a audio device using the optical(digital) cable.
"
Supported models: SNOW-1703ULD
USB
¨
Connect to a USB memory device.
RS232C IN
Used for service purposes.
HDMI IN 1, HDMI IN 2
Connects to a source device using a HDMI cable or HDMI-DVI cable.
DP IN
Connects to a PC using a DP cable.
Parts Description
SERVICE PORT
Dedicated to service technicians.
"
This port is for servicing only and has no user function. Do
not connect a cable to this port.
RJ45
Connect to a network using the LAN cable. (10/100 Mbps)
HDBT OUT 1, HDBT OUT 2,
HDBT OUT 3, HDBT OUT 4
Connects to an interface gender. Each port can transmit Full HD
signals. All the four ports must be used to transmit UHD signals.
DC 19V
Connects to the DC power adapter.
Reverse Side (SNOW-1703U / SNOW-1703ULD)
"
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
13
Interface Gender Card (I/G Card)
"
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
ECO SENSOR
Parts Description
DATA IN (Reverse)
Connects to the DATA OUT port on the last cabinet using an OCM cable.
DATA OUT (Forward)
Connects to the DATA IN port on the first cabinet using an OCM cable.
ECO SENSOR
Connects an external IR cable to the ECO SENSOR port.
Automatically recognizes the ambient brightness and adjusts the brightness of the cabinet connected to the I/G card.
To turn off this function, set Eco Sensor to Off at SystemEco Solution.
"
Only one external IR cable is provided. The external IR cable operates with only one of multiple I/G cards.
Even if multiple I/G cards are connected, external IR cable operates with only the one I/G card connected at the top.
"
After connecting to or disconnecting from the ECO SENSOR port on the I/G card, reboot SNOW-1703ULD.
"
Note that the cabinet may be subject to shadows or light interferences depending on the installation position.
"
ECO SENSOR is not supported in Live Mode.
"
Supported models: SNOW-1703ULD
HDBT IN
Connects to the HDBT OUT port on SNOW-1703U or SNOW-1703ULD using an HDBT cable.
14
Reverse Side (IFH / IFH-D)
"
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
POWER IN DATA IN SERVICE
SWITCH
DATA OUT
100-240V~50/60Hz 4.0A
POWER OUT
Parts Description
POWER IN
Connects to an AC power.
DATA IN
Connects to the DATA OUT port on an interface gender or on the previous
cabinet to receive video data.
SERVICE
Dedicated to service technicians.
SWITCH
Enters factory mode (press and hold for 5 seconds) or factory reset mode
(press and hold for 10 seconds).
DATA OUT
Connects to the DATA IN port on the next cabinet.
POWER OUT
Connects the power cable to the next cabinet to support AC power.
15
Reverse Side (IFJ)
"
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
POWER OUT
100-240V
50/60Hz 4.0A
SERVICE SWITCH SERVICE DATA I N
POWER IN
SERVICE DATA O UT SWITCH SERVICE
Parts Description
SERVICE
Dedicated to service technicians.
DATA OUT
Connects to the DATA IN port on the next cabinet.
SWITCH
Enters factory mode (press and hold for 5 seconds) or factory reset mode
(press and hold for 10 seconds).
POWER OUT
Connects the power cable to the next cabinet to support AC power.
DATA IN
Connects to the DATA OUT port on an interface gender or on the previous
cabinet to receive video data.
POWER IN
Connects to an AC power.
16
"
Remote control button functions
may differ for different products.
Remote Control
"
Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
"
A button without a description in the image below is not supported on the product.
"
The FREEZE function is only available for Source.
Power off the product.
Number buttons
Enter the password in the OSD menu.
Turns off the screen only. To turn the screen
back on, press it again.
Player Launch Button.
Display or hide the onscreen display menu, or
return to the previous menu.
Power on the product.
Stop the screen.
Change the input source.
17
Display information about the current input
source.
Move to the upper, lower, left or right menu,
or adjust an option's setting.
Confirm a menu selection.
Exit the current menu.
A: Select the desired screen mode, normal
mode or Live Mode.
"
Before changing to Live Mode, set Source
to HDMI 1, HDMI 2 or DisplayPort.
"
Live Mode is recommended for live
broadcasts such as sports events and
concerts.
"
Note that the product reboots when the
screen mode is changed.
"
In Live Mode, only some menus are
supported. Set other settings in normal
mode.
Menus supported in Live Mode: Contrast,
Brightness, Sharpness, Color Temperature,
White Balance (R-Gain / G-Gain / B-Gain),
HDMI Black Level, Reset Picture
B: Manually select a connected input source
from HDMI 1.
C: Manually select a connected input source
from HDMI 2.
D: Manually select a connected input source
from DisplayPort.
POWER ON / POWER OFF
Turn on or off the Smart Signage device.
SOURCE
View or select an external device connected to
the Smart Signage device.
Return to the previous menu.
Used in multimedia mode.
Quickly select frequently used functions.
"
Remote control button functions
may differ for different products.
To place batteries in the remote control
Press a button on the remote
control pointing at the sensor on the
front of the product to perform the
corresponding function.
"
Using other display devices in the
same space as the remote control
of this product can cause the other
display devices to be inadvertently
controlled.
Use the remote control within 7 m to
10 m from the sensor on the product
at an angle of 30° from the left and
right.
"
Store used batteries out of reach of
children and recycle.
"
Do not use a new and used battery
together. Replace both batteries at
the same time.
"
Remove batteries when the remote
control is not to be used for an
extended period of time.
18
Remote Control (SNOW-1703U / SNOW-
1703ULD model only)
Cable Connection
RS232C Cable
Interface
RS232C (9 pins)
Pin
TxD (No.2), RxD (No.3), GND (No.5)
Bit rate
9600 bps
Data bits
8 bit
Parity
None
Stop bit
1 bit
Flow control
None
Maximum length
15 m (only shielded type)
Pin assignment
1 2 3 4 5
6 7 8 9
5 4 3 2 1
9 8 7 6
<Male type> <Female type>
Pin Signal
1
Detect data carrier
2
Received data
3
Transmitted data
4
Prepare data terminal
5
Signal ground
Pin Signal
6
Prepare data set
7
Send request
8
Clear to send
9
Ring indicator
19
RS232C cable
Connector: 9-Pin D-Sub to Stereo Cable
5
16
9
-P2-
1
2
3
-P1-
-P1- -P1- -P2- -P2-
Male type
Rx 3 ---------- 1 Tx STEREO
Tx 2 ---------- 2 Rx PLUG
Gnd 5 ---------- 3 Gnd (3.5ø)
LAN Cable
Pin assignment
1 2 3 4 5 6 7 8
Pin No Standard Color Signal
1
White and orange TX+
2
Orange TX-
3
White and green RX+
4
Blue NC
5
White and blue NC
6
Green RX-
7
White and brown NC
8
Brown NC
20
Connector : RJ45
Direct LAN cable (PC to HUB)
RJ45
HUB
P1
P1P2
P2
Signal P1 P2 Signal
TX+ 1
1 TX+
TX- 2
2 TX-
RX+ 3
3 RX+
RX- 6
6 RX-
Cross LAN cable (PC to PC)
RJ45
P1 P2
RJ45
Signal P1 P2 Signal
TX+ 1
3 RX+
TX- 2
6 RX-
RX+ 3
1 TX+
RX- 6
2 TX-
/