Lenovo ThinkPad Helix User manual

Type
User manual
HardwareMaintenanceManual
ThinkPadHelixandEnhancedKeyboardDockforThinkPadHelix
Note:Beforeusingthismanualtoservicetheproductitsupports,besuretoreadthegeneralinformation
underChapter10“Notices”onpage75.
SecondEdition(April2013)
©CopyrightLenovo2013.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSAcontract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Contents
Aboutthismanual...........iii
Chapter1.Safetyinformation.....1
Generalsafety...............1
Electricalsafety..............1
Safetyinspectionguide...........3
Handlingdevicesthataresensitivetoelectrostatic
discharge.................3
Groundingrequirements...........4
Safetynotices(multilingualtranslations).....4
Chapter2.Importantservice
information..............19
StrategyforreplacingFRUs.........19
Importantnoticeforreplacingasystem
board................19
StrategyforreplacingFRUsforCTO,CMV,and
GAV...................20
Productdenition............20
FRUidenticationforCTO,CMV,andGAV
products...............20
Chapter3.Generalcheckout.....23
Whattodorst..............23
Checkoutguide..............24
Powersystemcheckout...........26
Checkingthetabletbuilt-inbattery.....26
Checkingthekeyboarddockbuilt-inbattery.26
Checkingthebackupbattery.......27
Checkingtheacpoweradapter......27
Chapter4.Relatedservice
information..............29
Restoringthefactorycontentsbyusingthe
productRecoveryDiscSet..........29
UsingtheWindowsrecoveryprogramsonthe
Windows8operatingsystem.........30
Passwords................32
Power-onpassword...........32
Harddiskpassword...........33
Supervisorpassword..........34
Symptom-to-FRUindex...........34
Numericerrorcodes..........35
Intermittentproblems..........36
Undeterminedproblems.........36
Chapter5.Statusindicator......37
Chapter6.Functionkeys.......39
Chapter7.Locations.........41
Locatingtabletcontrols,connectors,and
indicators.................41
Tabletlayout..............41
Keyboarddocklayout..........42
LocatingFRUsandCRUs..........43
TabletFRUs..............44
KeyboarddockFRUs..........45
Miscellaneouskitsandotherparts.....46
LookingupFRUinformation.........47
Chapter8.FRUreplacement
notices................49
Screwnotices...............49
Retainingserialnumbers,MTM,UUID,andAsset
ID....................50
Chapter9.Removingorreplacinga
FRU..................51
Generalguidelines.............51
BeforeservicingThinkPadHelixandEnhanced
KeyboardDockforThinkPadHelix.......52
Disablingthebuilt-inbatteries.......52
RemovingtheSIMcard.........52
RemovingtheTabletDigitizerPen.....53
1010LCDassembly............53
1020Cameraassembly...........54
1030T abletbuilt-inbattery..........54
1040Bluetoothcardandcable........55
1050Systemboardassembly,cameracable,tablet
I/Oboardpowercable,andSIMcardcable...56
1060T abletI/Oboard............58
1070Backupbattery............58
1080WirelessWANcard,wirelessLANcard,and
mSATAsolid-statedrive...........59
1090T abletthermalfanassembly.......61
1100DC-incableassemblyandtabletbasecover
assembly.................63
2010Keyboarddockbasecover.......66
2020Keyboarddockbuilt-inbattery......67
2030KeyboarddockI/Oboard........68
2040Dockandhingeassembly,dockconnectors
andcables,andthermalfanassembly.....69
Chapter10.Notices..........75
Electronicemissionnotices..........76
Trademarks................76
AppendixA.Abbreviationtable....77
©CopyrightLenovo2013
i
iiHardwareMaintenanceManual
Aboutthismanual
ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad
®
products.
Machine
Machinetype(MT)
ThinkPadHelixandEnhancedKeyboardDockfor
ThinkPadHelix
3697,3698,3700,3701,and3702
Important:
ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use
thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety
information”onpage1
andChapter2“Importantserviceinformation”onpage19.
©CopyrightLenovo2013
iii
ivHardwareMaintenanceManual
Chapter1.Safetyinformation
Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservicea
ThinkPadproduct.
“Generalsafety”onpage1
“Electricalsafety”onpage1
“Safetyinspectionguide”onpage3
“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3
“Groundingrequirements”onpage4
“Safetynotices(multilingualtranslations)”onpage4
Generalsafety
Followtheserulestoensuregeneralsafety:
Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
Whenliftinganyheavyobject:
1.Makesurethatyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat
youthinkistooheavyforyou.
Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomersarenotin
ahazardousposition.
Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.
Keepyourtoolcaseawayfromwalkareassothatotherpeopledonottripoverit.
Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.
Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Attention:Metalobjectsaregoodelectricalconductors.
Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.
Reinstallotherpartsthatyouhaveremoved.
Electricalsafety
Observethefollowingruleswhenworkingonelectricalequipment.
Important:
©CopyrightLenovo2013
1
Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial
thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.
Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto
decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.
Findtheroomemergencypower-offswitch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchordisconnectthepowercordquickly.
Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
Disconnectallpowerbefore:
Performingamechanicalinspection
Workingnearpowersupplies
Removingorinstallingmainunits
Beforeyoustarttoworkonthemachine,disconnectthepowercord.Ifyoucannotunplugit,poweroff
thewallboxthatsuppliespowertothemachine,andlockthewallboxintheoffposition.
Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.
Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metaloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.
Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
Donotusewornorbrokentoolsandtesters.
Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
Powersupplyunits
Pumps
Motorgenerators
Similarunitslistedabove
Thispracticeensurescorrectgroundingoftheunits.
Ifanelectricalaccidentoccurs:
Usecaution;donotbecomeavictimyourself.
Switchoffpower.
Sendanotherpersontogetmedicalaid.
2HardwareMaintenanceManual
Safetyinspectionguide
Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutrstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)
Explosivehazards,suchasadamagedCathoderaytube(CRT)faceorabulgingcapacitor
Mechanicalhazards,suchaslooseormissinghardware
Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroffandthepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Turnoffthetablet.
3.Disconnectthepowersupplyofthebuilt-inbatterybypressingtheemergencyresetbuttoninsidethe
emergencyresetholeusingastraightenedpaperclip.
4.Disconnectthepowercord.
5.Checkthepowercordforthefollowing:
a.Makesurethatathird-wiregroundconnectorisingoodcondition.Useametertomeasurethe
third-wiregroundcontinuity,andmakesurethatthecontinuitybetweentheexternalgroundpinand
theframegroundis0.1ohmorless.
b.UseLenovoauthorizedpowercordonly.
c.Insulationisnotfrayedorworn.
6.RemovetheLCDmoduleassembly.
7.Checkforcrackedorbulgingbuilt-inbatteries.
8.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany
non-ThinkPadalterations.
9.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror
otherliquids,orsignsofreorsmokedamage.
10.Checkforworn,frayed,orpinchedcables.
11.Checkthatthebuilt-inbatteryfasteners(screwsorrivets)havenotbeenremovedortamperedwith.
Handlingdevicesthataresensitivetoelectrostaticdischarge
Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.
Notes:
Chapter1.Safetyinformation3
1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
Avoidcontactwithotherpeople.
Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen
youarewearingawriststrap.
Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.
Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic
servicerequirement.
Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.
AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor
referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.
Usetheroundgroundprongoftheacplug.
Groundingrequirements
ElectricalgroundingofThinkPadproductisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.
Safetynotices(multilingualtranslations)
Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:
English
Arabic
BrazilianPortuguese
French
German
Hebrew
Japanese
Korean
Spanish
T raditionalChinese
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Lenovo ThinkPad Helix User manual

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