Read these instructions completely before beginning
installation. Failure to follow them could cause a heater
malfunction resulting in serious injury and/or property
damage.
WARNING: All electric heaters have hot and arcing
or sparking parts inside. Do not use it in areas where
gasoline, paint or ammable liquids are or are stored.
WARNING: This heater is tested and listed for use
only with the optional accessories listed in these in-
structions. Use of optional accessories not specically
tested for this heater could void the heater warranty and/
or result in a safety hazard.
This replace meets the construction and safety stan-
dards of H.U.D. for application in manufactured homes
when installed according to these instructions.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
For more information, visit www.desatech.com
ELECTRIC FIREPLACE/INSERT MODELS CEF26-3 AND CEF26-3A
SAFETY INFORMATION AND INSTALLATION MANUAL
Patent No. 7,219,456 B1
www.desatech.com
120927-37C2
TABLE OF CONTENTS
Safety .................................................................. 2
Listing Approvals ................................................. 3
Product Dimension Specications ....................... 3
Product Identication ........................................... 4
Locating Fireplace ............................................... 4
Unpacking and Testing Fireplace ........................ 5
Installation ........................................................... 6
Finishing .............................................................. 7
Cleaning and Maintenance .................................. 8
Operation ............................................................. 8
Technical Service............................................... 12
Accessory .......................................................... 12
Wiring Diagram .................................................. 12
Troubleshooting ................................................. 13
Parts .................................................................. 14
Replacement Parts ............................................ 15
Warranty ..............................................Back Cover
SAFETY
WARNING: Improper installa-
tion, adjustment, alteration, ser-
vice or maintenance can cause
injury or property damage. Refer
to this manual. For assistance or
additional information, consult
a qualied installer.
CAUTION: Do not expose the
heater to the elements (such as
rain, etc).
This replace meets saltwater/
freshwater marine application
standards. Constructed from
corrosion resistant materials
and water resistant coated elec-
trical components.
Do not place clothing or other
ammable material on or near
rebox. Never place any objects
on the replace.
Carefully supervise young chil-
dren when they are in the room
with replace.
Fireplace becomes very hot
when running. Keep children
and adults away from hot sur-
faces to avoid burns or clothing
ignition. Fireplace will remain
hot for a time after shutdown.
Allow surfaces to cool before
touching.
Do not install replace directly
on carpet or similar surface
which may restrict air circulation
beneath unit.
When using electrical heaters, basic precau-
tions should always be followed to reduce
the risk of re, electric shock and injury to
persons, including the following:
1. Read all instructions before using this
heater.
2. Keep combustible materials, such as
furniture, pillows, bedding, papers, clothes
and curtains away from front of heater.
3. This heater is hot when in use. To avoid
burns, do not let bare skin touch hot surfac-
es. The grill directly in front of heater outlet
becomes hot during heater operation.
4. Extreme caution is necessary when any
heater is used by or near children or inva-
lids and whenever heater is left operating
and unattended.
5. Always unplug heater when not in use.
6. Do not operate any heater with a damaged
cord or plug or if heater malfunctions or
has been dropped or damaged in any way.
Return heater to authorized service facility
for examination, electrical or mechanical
adjustment or repair.
7. Do not use outdoors.
8. This heater is not intended for use in
bathrooms, laundry areas and similar
indoor locations. Never locate heater
where it may fall into a bathtub or other
water container.
9. Do not run cord under carpeting. Do not
cover cord with throw rugs, runners or the
like. Arrange cord away from trafc area
and where it will not be tripped over.
10. To disconnect heater, turn controls to OFF
before removing plug from outlet.
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120927-37C 3
SAFETY
Continued
11. Do not insert or allow foreign objects to
enter any ventilation or exhaust opening
as this may cause an electric shock or re
or damage the heater.
12. To prevent possible re, do not block air
intakes in any manner. Do not use on soft
surfaces, like a bed, where openings may
become blocked.
13. Always use properly grounded fused and
polarized outlets.
14. A heater has hot and arcing or sparking
parts inside. Do not use it in areas where
gasoline, paint or ammable liquids or
vapors are used or stored.
15. Use this heater only as described in this
manual. Any other use not recommended
by the manufacturer may cause re, elec-
tric shock or injury to persons.
16. Avoid the use of an extension cord be-
cause the extension cord may overheat
Description: 26" Fireplace/Insert
Voltage: 120
Watts: 1500
Amps: 15 Amp Grounded Circuit
PRODUCT DIMENSION SPECIFICATIONS
Figure 1 - Heater Dimensions
22.75"
26.125"
28.125"
26.0"
17.50"
9.75"
9.0"
23.875"
22.75"
26.125"
28.125"
26.0"
17.50"
9.75"
9.0"
23.875"
Shown with optional trim BAFT-2. See
Accessory, page 12, for other trim options
and cause a risk of re. However, if you
have to use an extension cord, the cord
should be No. 14 AWG minimum size and
rated not less than 1875 WATTS.
17. Always use ground fault protection where
required by electrical codes.
18. Always disconnect power before perform-
ing any cleaning, maintenance or reloca-
tion of heater.
19. To prevent a possible re, do not burn
wood or other materials in this heater.
20. To prevent electric shock or re, always
use a certified electrician should new
circuits or outlets be required.
21. When transporting or storing heater, keep
in a dry place.
22. Louvers get hot during operation. Open
louver door using 2 hands at outer edges
of door. Do not open in center.
LISTING APPROVALS
This heater has been tested in accordance
with the CSA Standards for xed and location-
dedicated electric room heaters in the United
States. All components are UL or CSA safety
certied.
If you need assistance during installation,
please contact your local dealer or the DESA
Heating, LLC at 1-866-672-6040.
Note: This heater must be electrically wired and
grounded in accordance with local codes or, in
the absence of local codes, with National Electric
Code ANSI/NFPA 70-latest edition or the Cana-
dian Electric Code, CSA C22.1 as appropriate.
www.desatech.com
120927-37C4
WARNING: To prevent
contact with sagging or loose
insulation, the heater must not
be installed against vapor barrier
or exposed insulation. Localized
overheating could occur and a
re could result.
CAUTION: Do not expose the
heater to the elements (such as
rain, etc.).
CAUTION: Wear gloves and
safety glasses for protection dur-
ing installation and maintenance.
Figure 3 illustrates a variety of ways the heater
may be located in a room. The heater may
be installed directly on the oor or raised on
a hearth.
LOCATING FIREPLACE
Figure 3 - Heater Locations
Heater Flame Ember Backlight
Power
Figure 2 - Product Identication
PRODUCT IDENTIFICATION
Heat Vents
ON/OFF
Power Button
Log
Front Glass
Back Glass
Heater Button
Flame Button
Ember Button
Backlight Button
Remote Holder
WARNING: Due to high tem-
peratures, this heater should
be located out of trafc. Keep
combustible materials such as
furniture, pillows, bedding, pa-
pers, clothes and curtains away
from the front of the heater.
WARNING: Never locate
this heater where it may fall
into a bathtub or other water
container.
NOTICE: Minimum and maxi-
mum clearances must be main-
tained at all times. Illustrations
throughout these instructions
reect typical installations and
are for design purposes only.
Actual installations may vary
slightly due to individual pref-
erences.
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120927-37C 5
Figure 4 - Framing Heater for New
Construction/Renovation
3/4" - 1/2"
Note: The height that a
combustible mantel is
tted above the heater is
dependent on the height
of the front selected. The
minimum height is 1"
above the front.
UNPACKING AND TESTING FIREPLACE
27"
23
1
/
4
"
Header
Height
10"
CAUTION: Provide adequate
clearances around the air open-
ings and adequate accessibility
clearances for servicing and
proper operations.
Carefully remove the unit from the box. Prior
to permanently installing the unit, test to make
sure the unit operates properly. To do this,
plug the unit's power supply cord into a conve-
niently located 120-volt grounded outlet.
CAUTION; The unit's power
supply cord must be connected
to a properly grounded and pro-
tected 120-volt outlet. Always
use ground fault protection
where required by the electri-
cal code.
WARNING: Do not operate
the unit if it is damaged or has
malfunctioned. If you suspect the
unit is damaged, return the unit
to an authorized service facility
for examination, electrical or me-
chanical adjustment or repair.
FRAMING
Figure 4 shows a typical framing of this heater
using combustible materials. All required
clearances to combustibles must be adhered
to. Header height is measured from the base
of the heater.
Tools and building supplies required for
installation:
• Saw • Square
• Pliers • Gloves
• Hammer • Level
• Phillips screwdriver • Surround
• Framing materials • Electric drill/bits
• Tape measure
• Wall-nishing materials
• Caulking material
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120927-37C6
INSTALLING FIREPLACE
Select a suitable location that is not suscep-
tible to moisture and is away from drapes,
furniture and high trafc areas. Note: Follow
all national and local electrical codes. This
insert can be installed into either an existing
replace or as new construction/renovation.
NOTICE: Never pick unit up by
louvers. Louvers will bend.
Existing Fireplace Installation
1. Thoroughly clean out the existing replace
and hearth area.
2. Seal all drafts, vents or ash clean-outs
with berglass insulation. Seal the ue.
Once sealed, close damper to stop debris
from falling onto unit.
3. If existing re box is susceptible to mois-
ture, cap the top of the chimney ue to
prevent infiltration of water. Note: It is
strongly advised that you hire a qualied
professional to undertake this step in order
to prevent personal injury. Once the ue is
capped, the chimney is no longer suitable
for wood burning. Note: Do not install this
unit into a replace that is prone to damp-
ness; the area of installation must be dry.
4. Plan the power supply. If an existing
grounded outlet is near the replace, the
power cord can run along the front of the
replace. If the cord is not long enough
to reach the outlet, a grounded extension
cord minimum AWG No. 14 and rated to
a minimum of 1875 watts may be used. If
you plan to cut or drill a hole in the exist-
ing replace for wiring, it is best to hire
a professional to do this step in order to
prevent personal injury. To reduce the risk
of re, do not run the power cord under
rugs, carpets, etc. Arrange the power
supply cord away from high trafc areas
where it may pose a tripping hazard.
WARNING: The solid fuel/gas
replace has been converted for
use with an electric insert and
cannot be used for original fuels
unless all original parts have
been replaced and the replace
has been reapproved by the au-
thority having jurisdiction.
INSTALLATION
WARNING - RISK OF FIRE! The
power cord must not be pinched
or against a sharp edge. Secure
cord to avoid tripping or snagging
to reduce the risk of re, electric
shock or personal injury.
Do not run cord under carpet-
ing. Do not cover cord with
throw rugs, runners or the like.
Arrange cord away from trafc
areas and where it will not be
tripped over.
WARNING - RISK OF FIRE!
To prevent a possible re, do
not block air intake or exhaust
in any manner. Do not use on
soft surfaces where openings
may become blocked.
WARNING - RISK OF FIRE!
Do not blow or place insulation
against the rebox.
WARNING: This heater is
tested and listed for use only
with the approved optional ac-
cessories. Use of optional ac-
cessories not specically tested
for this heater could void the
heater warranty and/or result in
a safety hazard.
WARNING: If the informa-
tion in these instructions is
not followed exactly, a re or
explosion may result causing
property damage, personal in-
jury or death.
Do not store or use gasoline
or other ammable vapors in
the vicinity of this or any other
heater.
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120927-37C 7
New Construction or Renovation
1. Select a location located away from
combustible materials such as curtains
or drapes, furniture, bedding, paper, etc.
2. Place unit in selected location to see how
it will look in the future.
3. Mark the desired location on the oor
and store unit in a safe, dry and dust free
location.
4. Frame in an opening leaving at least 1/4"
(6 mm) around the edge of the unit. Any
new wiring must be done in compliance
with local and national codes and other
applicable regulations in order to reduce
the risk of re, electric shock or other inju-
ries. Therefore, it strongly recommended
that you hire a professional to complete
any such work.
5. Plan you power supply route. See step 4
of Existing Fireplace Installation, page 6.
INSTALLATION
Continued
Installing Insert
Once the site has been prepared, the replace
insert can be installed.
1. Install trim onto front of unit.
2. Make sure power switch is in the OFF
position.
3. Plug replace into a 15-amp/120 volt,
grounded outlet.
4. Push replace insert so that the trim is
against the nished mantle or wall sur-
face.
NOTICE: When the front is
installed it will cover the gap
between the heater and framing,
cabinet, nishing materials or
existing replace.
FINISHING
Combustible Finishing Material: Materials
made of or surfaced with wood, compressed
paper, plant bers, plastics or any material
capable of igniting and burning, whether ame
proofed or not, plastered or unplastered (this
includes drywall).
Noncombustible Finishing Material: Ma-
terials which will not ignite and burn. Such
materials are those consisting entirely of
steel, iron, brick, tile, concrete, slate, glass
or plasters or combinations thereof or have a
re rating of zero.
WARNING: Grills on this
heater cannot, in any way, be
covered as it may create a re
hazard.
FINISHING CHECKLIST
• Power supply service must be completed
prior to nishing to avoid reconstruction.
• Grills and air openings cannot be covered
in any circumstances.
Note: The heater is a zero clearance replace
and may be nished with combustible or non-
combustible nishing materials.
When using paint or lacquer to nish the
mantel, they must be heat resistant to prevent
discoloration.
www.desatech.com
120927-37C8
CLEANING AND MAINTENANCE
OPERATION
Figure 7 - Fireplace Settings
(Default Settings are Circled)
FLAME Off Low Medium High
EMBER Off Low Medium High
BACKLIGHT Off Low High
HEATER Off Low Medium High
Figure 6 - Remote Control For Electric
Fireplace
The controls (see Figure 5) are located behind
the hinged top louver panel. Louver panel will
be hot during and immediately after operation.
To open, pull gently on louver panel using 2
hands at outer edges of louver. Do not open
in center of louver.
1. Plug in electric replace.
2.
Turn on lighted power switch (see Figure 5).
3. Adjust Flame/Ember/Backlight/Heater
to desired settings using the control pad
on replace or remote control. Figure 7
shows replace settings available. Default
settings are circled. Press control pad or
remote control buttons once and release
to adjust settings. Note: When on, ember
bed will lighten and darken automatically
to simulate real embers.
The heater is pre-set to the following
temperatures:
High will shut off when room reaches ap-
proximately 86° F (30° C).
Medium will shut off when room reaches
approximately 79° F (26° C).
Low will shut off when room reaches ap-
proximately 72°F (22° C).
Note: Fan on heater will continue to run for 5-7
seconds after heater has been turned off.
4. When using remote control, aim remote at
sensor located in center of unit just above
log set. IMPORTANT: This remote control
must remain within 6 meters or 20 feet of
the replace to be effective.
5. When power switch is turned off, replace
settings go back to default (see Figure 7).
Heater Flame Ember Backlight
Power
Figure 5 - Controls For Electric Fireplace
Lighted
Power
Switch
Remote
Holder
Ember
Control
Heater Control
Flame Control
Backlight
Control
WARNING: Always discon-
nect power and allow the heater
to cool before performing any
cleaning, maintenance or reloca-
tion of this heater. Turn controls
to OFF and remove plug from
outlet or turn off circuit breaker
to heater.
CLEANING FIREBOX
1. Remove front trim if applicable.
2. With gloves and safety glasses in place,
remove screws and bracket that hold front
glass in place.
3. Carefully remove front glass (see Figure
8, page 9).
4. Using a brush vacuum attachment, gently
clean compartment.
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120927-37C 9
CLEANING AND MAINTENANCE Continued
REPLACING LOG
1. Remove front trim if applicable.
2. With gloves and safety glasses in place,
remove screws and bracket holding front
glass in place. Remove glass and set
aside carefully (see Figure 8).
3. Remove screws from each side of log that
holds log to log base and remove log (see
Figure 9).
4. Replace new log using screws removed
in step 3.
5. Rep lace front glass, bra cket and
screws.
6. Replace trim.
REPLACING EMBER STRIP
1. Follow steps 1 through 3 under Replac-
ing Log.
2. Locate ember LED strip (see Figure 9).
Disconnect wire (right side)
3. Remove ember LED strip by squeezing
top of standoffs and discard.
4. Connect new ember LED strip using exist-
ing standoffs.
5. Reconnect wire to LED strip.
6.
Follow steps 4 and 5 under Replacing Log.
REPLACING HEATER/BLOWER
1. Remove screws from around top panel of
rebox (see Figure 10).
2. There are several wires attached to the
top panel. Carefully lift top panel.
3. Disconnect heater/blower wires from main
circuit board.
4. Remove screws holding heater/blower to
top panel (see Figure 10).
5. To remove heater from blower, remove 4
screws (2 per side).
6. Replace blower or heater. Replace screws
removed in step 5 (see Figure 11).
7. Hold heater/blower in place against top
panel, along with spacers if provided, and
replace screws removed in step 4.
8. Reconnect wires to main circuit board (see
Wiring Diagram, page 12).
9. Replace top panel and screws.
Figure 8 - Removing Bracket and Front
Glass
Bracket
with Screws
Front Glass
Figure 9 - Removing Log and Ember LED
Log
Ember LED
Strip with
Standoffs
Figure 10 - Removing Top Panel and
Heater/Blower
Top
Panel
Screws
Screws Securing
Heater/Blower
Figure 11 - Removing Heater from Blower
Heater
Blower
5. After cleaning compartment, replace front
glass, screw, bracket and trim. Reset
circuit breaker.
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120927-37C10
CLEANING AND MAINTENANCE
Continued
REPLACING SETTINGS CONTROL
BOARD
1. Follow steps 1 and 2 under Replacing
Heater/Blower, page 9.
2. Disconnect wires from main control
board.
3. Remove screws from front of top panel to
remove settings control board.
4. Place new settings control board into posi-
tion making sure each control is aligned
with slot in panel. Install using screws
from step 3. DO NOT overtighten. This
will damage control board.
5. Connect wires to main control board (see
Wiring Diagram, page 12).
6. Replace top panel and screws.
Backlight LED Strip
Standoffs
Figure 14 - Replacing Backlight LED Strip
REPLACING TRANSFORMER
1. Follow steps 1 and 2 under Replacing
Heater/Blower, page 9.
2. Disconnect transformer wires from control
board.
3. Remove screws from outside of rebox
surround to remove transformer (see
Figure 12).
4. Remove and discard transformer.
5. Place new transformer against inside
of rebox surround and replace screws
removed in step 3.
6. Reconnect transformer wires to control
board (see Wiring Diagram, page 12).
7. Replace top panel and screws.
Figure 12 - Removing Transformer
Transformer
Screws
REPLACING MAIN CONTROL BOARD
1. Follow steps 1 and 2 under Replacing
Heater/Blower, page 9.
2. Disconnect wires to main control board.
3. Squeeze top of standoffs to remove main
control board and discard.
Figure 13- Control Board
Main Control
Board
Standoffs
Transformer
4. Gently push new control board onto
standoffs to install.
5. Reconnect wires to main control board
(see Wiring Diagram, page 12).
6. Replace top panel and screws.
REPLACING BACKLIGHT LED STRIP
1. Follow steps 1 and 2 under Replacing
Heater/Blower, page 9.
2. Disconnect wires from main control
board.
3. Squeeze top of standoffs to remove back-
light LED strip and discard.
4. Place new backlight LED strip onto stand-
offs and push gently.
5. Connect wires to main control board (see
Wiring Diagram, page 12).
6. Replace top panel and screws.
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120927-37C 11
CLEANING AND MAINTENANCE
Continued
REPLACING FLAME GENERATION LED
1. Remove trim if applicable.
2. Remove replace from mantel.
3. Follow steps 2 and 3 under Replacing Log,
page 9.
4. Remove screws from sides and back of
bottom panel of rebox.
5. Gently lay unit on its back.
6. There are several wires attached to bot-
tom panel. Carefully remove panel.
7. Disconnect wires from motor and LED
drum assembly.
8. Remove screws from bottom panel to
remove assembly.
9. If motor on assembly fails, remove cotter
pin using pliers. Remove screws from
motor and discard.
10. Install new motor. Replace screws and
cotter pin.
11. Hold LED drum assembly in place on
bottom panel and replace screws.
12. Reattach wires to motor and LED drum.
Note: LED drum wires are polarity sensi-
tive and must be connected correctly.
White wire plugs onto left terminal and red
wire plugs onto right terminal. Motor wires
can be connected to either terminal.
13. Replace replace bottom panel. Set re-
place upright and replace screws.
14. Replace log, glass and bracket.
15. Reinstall replace and replace trim.
CLEANING OR REPLACING BACK
SCREEN (GLASS)
1. The glass is cleaned in the factory dur-
ing assembly. During shipment, instal-
lation, handling, etc. the glass surface
may collect dust particles. These can be
removed by bufng lightly with a clean
damp cloth (water only). Glass should be
completely dried with a lint free cloth or
paper towel.
2. In the event of glass breakage, vacuum all
remaining glass pieces with a shop vac.
DO NOT VACUUM WHILE PIECES ARE
HOT. Replace glass only with replacement
part specically for this heater. Never
substitute material. Only fully tempered
soda lime safety glass may be used on
this heater.
3. To access glass to clean or replace,
follow steps 1 and 7 under Replacing
Flame Generation LED. Set aside bottom
panel.
4. Remove screws holding log base to unit.
Carefully remove log base from unit.
5. Using gloves, gently remove glass panel
by sliding it toward you.
6. Clean glass as instructed in step 1 or
replace glass.
7. Using gloves, reinstall glass by gently
sliding, smooth side toward replace front,
into brackets on either side that hold glass
in place.
8. Replace log base.
9. Follow steps 12 and 15 under Replacing
Flame Generation LED.
LED Drum
Assembly
Screws
White Wire
Red
Wire
Figure 16 - Flame Generation LED Drum
Assembly
Motor
Figure 15 - Replacing Settings Control
Board
Screws
Settings
Control Board
Cotter Pin
www.desatech.com
120927-37C12
FIREPLACE FRONT TRIM
WIRING DIAGRAM
SETTINGS CONTROL BOARD
F801-0017-9000 (Rev. A)
1 V36 9
1 SCB 9
ON/OFF POWER
2
1
POWER CORD SETS
RED
WHITE
BLACK
BLACK
BLACK
BROWN BROWN
SCARLET
BLUE
BLK WHT RED
BRW BLU BRW LDA MTR LDS
LBS RCS
THM
SCT
120V/650W*2 120V/14W
24V/15W
120V/4W 24V/1W
24V/0.5W
SCARLET
BROWN
BROWN
BLUE
BLOWER
HEATER
HEATER
THERMOCOUPLE
HEATER/BLOWER
ASSEMBLY
LED FLAME
STRIP
WHITE
D
Syn. MOTOR
LED
V33
MODEL
MF500
REMOTE
SENSOR
THERMOSTAT
LED EMBER STRIP
LED BACKLIGHT
STRIP
TRANSFORMER
120V/60HZ
(12V+12V)/700MA
TF1TF
P/N F801-0015-9000 (Rev. A)
26" 32" 36" FIREPLACE MAIN CONTROL BOARD
PCB BOARD AND FUNCTION CONTROL ASSEMBLY
BAFT-2 - Black Arched 2" Trim
BFT-2 - Black 2" Trim
BNFT-2 - Brushed Nickel 2" Trim
TECHNICAL SERVICE
You may have further questions about installa-
tion, operation, or troubleshooting. If so, con-
tact DESA Heating, LLC at 1-866-672-6040.
When calling please have your model and
serial numbers of your heater ready.
You can also visit DESA Heating, LLC’s web
site at www.desatech.com.
ACCESSORY
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120927-37C 13
TROUBLESHOOTING
WARNING: Turn off appliance and let cool before servicing. Only
a qualied service person should service and repair heater.
POSSIBLE CAUSE REMEDY
OBSERVED PROBLEM
1. Fireplace has overheated
and safety devise has cause
thermal switch to disconnect
or home circuit breaker has
opened
1. Loose wiring
2. Flame motor defective
1. Wiring is loose
1. Wiring is loose
1. Flame motor is defective
2. Flame generation contacts
dirty/obstructed
1. Low batteries
2. Not aiming control correctly
3. Defective remote control
and/or sensor
1. Fireplace is not plugged in
to an electrical outlet
2. Control failure
3. Breaker tripped
1. Thermal switch has been
tripped
2. Circuit breaker has been
tripped
3. Wiring is loose
4. Heater is defective
5. Thermostat cycled off
Fireplace turns off and will not
turn on
Flame is not moving
Flame is not visible
Log set and/or ember is not
glowing
Flame sputters/ashes
Remote control does not work
Fireplace will not come on when
switch is ipped to ON
Heater does not provide heat
when turned on
1. Reset switch by turning main
power switch off and waiting
5 minutes then turning it back
on or reset circuit breaker
1. Inspect wiring for loose
connections
2. Call a qualied service techni-
cian to replace ame motor
1. Dis conn ect f rom p ow er
source and inspect wiring for
loose connections and repair
or replace if necessary
1. Dis conn ect f rom p ow er
source and inspect wiring for
loose connections and repair
or replace if necessary
1. Call a qualied service techni-
cian to replace ame motor
2. Disconnect power. Follow
steps to replace ame gen-
eration LED. Clean contacts
with dry cloth.
1. Replace AAA batteries in
remote control
2. Aim control at sensor located
directly behind glass screen in
center of unit just above logs
3. Replace remote control and/
or sensor
1. Check plug
2. Call a qualied service tech-
nician to replace control
3. Reset breaker
1. Turn unit off and unplug unit
for 5 minutes. Plug back
in and turn unit on. If plug
cannot be reached, follow
directions for tripped circuit
breaker
2. Turn off circuit breaker that
supplies electricity to unit.
Wait 5 minutes then ip cir-
cuit breaker back on
3. Dis conn ect f rom p ow er
source and inspect wiring for
loose connections and repair
or replace if necessary
4. Replace heater
5. Change to higher setting
www.desatech.com
120927-37C14
1
17
5
6
7
5
19
13
8
9
4
10
12
11
2
18
3
14
15
16
20
PARTS
MODELS CEF26-3 AND CEF26-3A
www.desatech.com
120927-37C 15
PARTS
MODELS CEF26-3 AND CEF26-3A
This list contains replaceable parts used in your replace. When ordering parts, follow the
instructions listed under Replacement Parts (below) of this manual.
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040.
When calling DESA Heating, LLC, have
ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040 for
referral information. A list of authorized dealers
can be found by visiting www.desatech.com.
When calling DESA Heating, LLC, have
ready:
• model and serial numbers of your heater
• the replacement part number
KEY
NO. PART NO. DESCRIPTION QTY.
1 120925-30 Blower • • 1
2 120927-04 Rear Glass (Screen) • 1
120927-63 Reective Rear Glass (Screen) • 1
3 120927-05 Log Set • • 1
4 120927-07 Flame Effect Mirror • • 1
5 120927-08 Handles • • 2
6 120927-09 Main Control Board and Standoffs (5) • • 1
7 120927-10 Transformer • • 1
8 120927-11 Heater • • 1
9 120927-12 Settings Control Board • • 1
10 120927-13 LED Drum Assembly • • 1
11 120927-14 Motor (Drum) • • 1
12 120927-15 LED Ember Strip • • 1
13 120927-16 LED Backlight Strip • • 1
14 120927-20 Remote Control • • 1
15 120927-21 Remote Control Sensor • • 1
16 120927-22 Power Cord • • 1
17 120927-24 ON/OFF Switch • • 1
18 120927-30 Front Glass • • 1
19 120927-34 Control Panel Door (Black) • • 1
20 120927-36 Top (Black) • • 1
PARTS AVAILABLE NOT SHOWN
120927-17 Wire (Flame Effect) • • 1
120927-18 Wire (Ember Bed) • • 1
120927-19 Wire (Backlight) • • 1
120927-23 Thermocouple • • 1
CEF26-3
CEF26-3A
DESA Heating, LLC
2701 Industrial Drive
Bowling Green, KY 42101
www.desatech.com
1-866-672-6040
WARRANTY
KEEP THIS WARRANTY
DESA HEATING, LLC LIMITED WARRANTIES
New Products
Standard Warranty: DESA Heating, LLC warrants this new product and any parts thereof to be free from
defects in material and workmanship for a period of one (1) year from the date of rst purchase from an
authorized dealer provided the product has been installed, maintained and operated in accordance with
DESA Heating, LLC’s warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from
the date of rst purchase.
Factory Reconditioned Products
Limited Warranty: DESA Heating, LLC warrants factory reconditioned products and any parts thereof
to be free from defects in material and workmanship for 30 days from the date of rst purchase from an
authorized dealer provided the product has been installed, maintained and operated in accordance with
DESA Heating, LLC’s warnings and instructions.
Terms Common to All Warranties
The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under
this warranty the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer,
and only when installed by a qualied installer in accordance with all local codes and instructions furnished
with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and
an allowance for labor when provided by a DESA Heating, LLC Authorized Service Center or a provider
approved by DESA Heating, LLC. Warranty parts must be obtained through authorized dealers of this prod-
uct and/or DESA Heating, LLC who will provide original factory replacement parts. Failure to use original
factory replacement parts voids this warranty.
Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty
repairs, unless expressly covered by this warranty, are not reimbursable under this warranty and are the
responsibility of the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents,
improper installation, lack of proper maintenance, tampering, or alteration(s).
This is DESA Heating, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty
excludes any and all other warranties, express or implied, written or verbal and limits the duration of any
and all implied warranties, including warranties of merchantability and tness for a particular purpose to one
(1) year on new products and 30 days on factory reconditioned products from the date of rst purchase.
DESA Heating, LLC makes no other warranties regarding this product.
DESA Heating, LLC’s liability is limited to the purchase price of the product, and DESA Heating, LLC shall
not be liable for any other damages whatsoever under any circumstances including indirect, incidental, or
consequential damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
For information about this warranty contact:
Model (
located on product or identication tag
) _____________________________
Serial No. (
located on product or identication tag
) __________________________
Date Purchased __________________________
Keep receipt for warranty verication.
120927-37
Rev. C
09/08
NOT A UPC
120927 37
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