Intellinet 551243 User manual

IPC-350W WIRELESS NETWORK

MEGAPIXEL PAN/TILT VIDEO

SURVEILLANCE CAMERA

USER MANUAL

MODEL 551423

INT-551243-UM-1211-01

2

CONTENTS

TABLE OF CONTENTS

1 COMPONENTS & CONNECTIONS ................................................................. 6

2 SOFTWARE INSTALLATION ........................................................................... 8

2.1 Locating the IP Address of the Camera ................................................... 8

2.2 Using the Admin Utility to Locate the Camera .........................................11

3 WEB MANAGEMENT INTERFACE ............................................................... 16

3.1 Logging On ............................................................................................ 16

3.2 Camera Settings .....................................................................................17

3.3 Pan & Tilt Settings .................................................................................. 20

3.3.1 Preset Points ............................................................................... 20

3.3.2 Guard Tour .................................................................................. 21

3.4 Network Settings .................................................................................... 23

3.4.1 L A N ............................................................................................. 23

3.4.2 WLAN ......................................................................................... 24

3.4.3 Dynamic DNS .............................................................................. 26

3.4.4 UPnP ........................................................................................... 27

3.4.5 LoginFree .................................................................................... 28

3.5 Motion Detection Settings ...................................................................... 28

3.5.1 Motion Detection ......................................................................... 29

3.5.2 Motion Region ............................................................................. 30

3.5.3 E-Mail .......................................................................................... 32

  3.5.4 FTPConguration ....................................................................... 33

  3.5.5 SDCardConguration ................................................................ 33

3.6 System Info ............................................................................................ 34

3.6.1 Camera Information .................................................................... 34

3.6.2 Date/Time Settings ...................................................................... 34

3.6.3 Utilities ......................................................................................... 35

3.6.4 Status .......................................................................................... 36

3.7 Account .................................................................................................. 37

3.8 SDHC .................................................................................................... 37

3.8.1 Status .......................................................................................... 38

3.8.2 Space Alarm ............................................................................... 38

3.8.3 File Management......................................................................... 39

4 SURVEILLANCE SOFTWARE ...................................................................... 39

4.1 Installing the Surveillance Software ....................................................... 39

4.2 Viewer Controls ...................................................................................... 42

 4.3 Conguration .......................................................................................... 45

  4.3.1 CongureCameras ..................................................................... 45

4.3.2 General Options .......................................................................... 50

4.4 Changing the Display Layout ................................................................. 54

5 TROUBLESHOOTING ................................................................................... 57

6 SPECIFICATIONS .......................................................................................... 59

section page

3

INTRODUCTION

Thank you for purchasing the INTELLINET NETWORK SOLUTIONS

™

IPC-350W Wireless Network Megapixel Pan/Tilt Video Surveillance

Camera, Model 551243.

Ideal for home-network-based video streaming, this camera is simple to

setupandoperate,soyoucansoonbeenjoyingthebenetsofthese

popular features:

•1.3MegapixelCMOSimagesensorforcrystal-clearimages

•DigitalClarityCMOSimagingtechnology

•Motorizedwide-rangepan/tiltcontrolviaWebbrowserandutility

•Supportsimageresolutionsupto1280x1024;plussimultaneous

H.264, MPEG4 and Motion-JPEG image compression

•IntegratedSD/SDHCcardslotforon-boardstorageofupto8GB

•SupportsRTSP(Real-TimeStreamingProtocol);WPS(Wi-FiProtected

 Setup);WEPandWPA/WPA2(TKIPandAES)dataencryption;and

 UPnP(UniversalPlugandPlay)

•4Xdigitalzoom

•Programmablepresetpositionsandpatrolmode

•2T2RMIMOtechnologyforenhancedthroughputandcoverage

•Integratede-mail,FTP,DDNSandDHCPclient

•Audiosupport,withintegratedmicrophoneandexternalspeaker

output connector

•Optimalsynchronizationofaudioandvideo

•MotiondetectiontriggeredFTPande-mailuploadofstillimagesand

videos with additional storage option on SD/SDHC card

•Supportslocalnetworkstorage:Canwritevideoclipsdirectlytoa

 networkattachedstorage(NAS)drive• Integrated multi-window

motion detection

•Easy-to-use16-channelcameraviewingandrecordingutility(only

 compatiblewithNSC10/11/18andIPC-350Wcameras)

•Three-YearWarranty

NOTE:Somescreenimagesaremodiedtottheformatofthismanual.

4

REGULATORY STATEMENTS

PACKAGE CONTENTS

NOTE: Video and audio surveillance may be forbidden by laws that vary

from country to country. Check the laws where you install this device

before using it for surveillance purposes.

REGULATORY & SAFETY STATEMENTS

EU DECLARATION OF CONFORMITY

This device complies with the essential requirements of the R&TTE Directive

1999/5/EC.Thisdeviceisa2.4GHzwidebandtransmissionsystem(trans-

ceiver)intendedforuseinallEUmemberstatesandEFTAcountries,except

in France and Italy, where restrictive use applies. In Italy, the end-user should

apply for a license at the national spectrum authorities in order to obtain

authorizationtousethedeviceforsettingupoutdoorradiolinksand/orfor

supplying public access to telecommunications and/or network services. This

device may not be used for setting up outdoor radio links in France, and in

some areas the RF output power may be limited to 10 mW EIRP in the fre-

quencyrangeof2454–2483.5MHz.Fordetailedinformation,theend-user

should contact the national spectrum authority in France.

FCC INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the Federal Communications

Commission Rules. These limits are designed to provide reasonable protec-

tion against harmful interference in a residential installation. This equipment

generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interfer-

ence to radio communications. However, there is no guarantee that interfer-

ence will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined

by

turning the equipment off and on, the user is encouraged to try to correct

the interference by one of the following measures:

•

Wireless Network Megapixel Pan/

Tilt Video Surveillance Camera

•2detachableantennas

•Poweradapter

•Quickinstallationguide

•SoftwareCDwithusermanual

•EthernetCat5RJ45cable:1.0m

 (3ft.)

5

SAFETY PRECAUTIONS

• Reorientorrelocatethereceivingantenna.

• Increasetheseparationbetweentheequipmentandreceiver.

• Connecttheequipmentintoanoutletonacircuitdifferentfromthatto

which the receiver is connected.

• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

This device complies with Part 15 of the FCC Rules. Operation is subject to

thefollowingtwoconditions:1)Thisdevicemaynotcauseharmfulinterfer-

ence,and2)Thisdevicemustacceptanyinterferencereceived,including

interference that may cause undesired operation.

FCC CAUTION

Anychangesormodicationsnotexpresslyapprovedbythepartyresponsible

for compliance could void the user’s authority to operate this equipment.

IEEE802.11bor802.11goperationofthisproductintheU.S.isrmware-

limited to channels 1 through 11.

FCC RADIATION EXPOSURE STATEMENT

This equipment complies with FCC radiation exposure limits set forth for an

uncontrolled environment. This equipment should be installed and operated

withaminimumdistanceof20cm(approximately8in.)betweentheradiator

and your body. This transmitter must not be co-located or operated in con-

junction with any other antenna or transmitter.

SAFETY PRECAUTIONS

Ifnotusedproperly,electricalproductscancausereswhichmay

lead to serious damage and injury. Observe these precautions:

• Don’topenthecamerahousingorotherwiseexposeyourselfto

 dangerousvoltageorotherhazardsinside.

• Don’tattach/connectaccessoriesthataren’tdesignedforthisdevice.

• Avoidoperatingorstoringthecamerainextremetemperatures(see

 Specicationsintheusermanual).

• Avoidexposingthecameratodirectsunlightforalongtime.

• Don’tplacethecameranearwater(e.g.,nexttoabathtuborsink)or

in an extremely hot or humid environment.

• Don’tplacethecameranearsourcesofstrongmagnetismor

powerful electromagnetic radiation, such as radio/TV transmitters.

• Don’tplacethecamerainlocationssubjecttostrongvibrationor

shock.

6

COMPONENTS & CONNECTIONS

Focus

adjustment

ring

LEDs

Built-in

microphone

Wireless

antenna

(1of2)

1 COMPONENTS & CONNECTIONS

1.1 Front and Side

Wireless Antennas —

Connect the camera to

the wireless network.

Focus Adjustment Ring —

For manually setting

the best image quality.

Built-in Microphone —

For two-way audio.

Power LED — Lights after

the camera completes

the booting process.

Audio LED — Lights when

 Audioisenabled;

 ashesifactive.

LAN LED — Lights

when the LAN

 portisinuse;

 ashesduring

data transfers.

WLAN LED — Lights when the wireless LAN

 portisinuse;ashesduringdatatransfers;

 ashesoncepersecondwhenwaitingfor

a WPS connection from an access point.

Reset — For reverting to the factory default

settings. Use a straight pin, paper clip or

other pointed object to press and hold this

 recessedbuttonin(onthecamerabase’s

 rightside,asshownatright)for5seconds.

Tripod Ring — For securing the camera to a

tripod or wall/ceiling mount. This twist ring

is on the underside of the camera base.

Reset

7

COMPONENTS & CONNECTIONS

1.2 Back / Connections

1. Connect one end of the included

 Ethernetcable(orasimilarone)

to your local area network and

the other end to the LAN port.

NOTE:Youcanskipthisstep

if you plan to use a wireless

LAN only.

2. Plug the included power

adapter into an A/C outlet

and connect it to the 12VDC

power jack.

3. Attach the two included

antennas to the connectors

 (shownalreadyattached

 atright).

4. Press the WPS buttons

on both the camera and

 youraccesspoint(s)to

establish Wi-Fi Protected

Security between the devices.

5. If desired, connect an external speaker to the 3.5mm Audio Out jack.

6.Asneededordesired,insertanSD(securedigital)orSDHC(high-

 capacity)cardintotheSDslottodownloadupto8GBofvideoles.

NOTE:RefertoSection3.5.5MotionDetection/SDCardConguration

and Section 3.8 SDHC.

7. Positionthecamerainasecurelocation(seeSafetyPrecautions

 above)andaimitasdesired.

8

SOFTWARE INSTALLATION

2 SOFTWARE INSTALLATION

Once the camera connections have been made, launch Internet Explorer

on your computer and proceed with the instructions in the following sections.

2.1 Locating the IP Address of the Camera

The default IP address of this camera is 192.168.1.221. If you prefer

to assign a different IP address to it, log on to the Web management

interfaceofthecamerarst.

IftherstthreesectionsoftheIPaddressofyourcomputeraren’t

192.168.2, you’ll need to change the IP address of your computer.

1. From your desktop, go to Start, then Control Panel.

9

SOFTWARE INSTALLATION

2. Double-click the Network Connections icon.

3. Right-click on

the Local Area

Connection

icon, then click

“Properties”

from the menu

that displays.

10

SOFTWARE INSTALLATION

4. With the General

menu tab/screen

displayed, select

“Internet Protocol

 (TCP/IP),”then

click “Properties.”

5.Inthe“IPaddress”eldonthesubsequentPropertiesscreen,enter

an IP address beginning with “192.168.1” and ending with a value

between 2 and

 254(asshown).

In the “Subnet

 mask”eld,enter

“255.255.255.0.”

Click “OK.”

NOTE: If you forget

the IP address of the

camera after you

change it, there are

two ways to recover it:

• Resetbackto

 192.168.1.221(and

 loseallsettings);

• Askyournetwork

administrator to

check the DHCP

 releasetable(if

the camera was

set to obtain the

IP address by

 DHCP).

11

SOFTWARE INSTALLATION

2.2 Using the Admin Utility to Locate the Camera

If you can’t connect to the camera using the above procedure, you can

use the admin utility software to search for cameras connected to your

local area network.

Insert the included software CD, and it will automatically begin to install

the admin utility. NOTE: If it doesn’t auto-start, go to Start on your

desktop,thenMyComputer;double-clickontheCDdrivewherethe

software CD is located, and double-click the “Setup_Admin_3.0.1” icon,

as shown below.

1. WhentheWelcometotheIPCamAdminUtilitySetupWizardscreen

displays, click “Next.”

12

SOFTWARE INSTALLATION

2. When the Select Destination Location screen displays, click “Next” to

use the default installation folder and continue, or click “Browse” to

select an existing folder or drive to install the admin utility.

3. When the Select Additional Tasks screen displays, you may select the

 “Createadesktopicon”and“CreateaQuickLaunchicon”options,

then click “Next” to continue.

13

SOFTWARE INSTALLATION

4.WhentheReadytoInstallscreendisplays(presentingalltheselected

 options),click“Install”tocontinueor“Back”tomakemorechanges.

5.WhentheCompletingtheIPCamAdminUtilitySetupWizardscreen

displays, click “Finish” to complete the install. NOTE: The “Launch

IPCam Admin Utility” option should be selected by default.

14

SOFTWARE INSTALLATION

After the camera’s admin utility is launched, all cameras found on your

local area network will be displayed with basic information. To connect

to a certain camera using your Web browser, double-click the camera

listed.

ThisinitialscreenalsointroducestheLanguagedrop-downmenu(above

thecamera-listeld)andthethreeiconsatthebottom(fromlefttoright):

SearchCamera;BrowseCameraviaWeb;andCongureCamera.

Search Camera—Clicktosearch(andrefreshthesearch)forall

cameras on the local area network.

Browse Camera via Web — Select a camera on the list, then click to

connect to the camera using your Web browser.

Congure Camera—Clicktocongureacamera’snetworkandsecurity

settings. When the Login screen

 displays,llinthe“Password”eld

 (thedefaultpasswordis“1234”)

and click “OK” to display the LAN

 SettingandSecurityscreens(both

 shownbelow).NOTE: The default

username, “admin,” cannot be

changed here.

15

SOFTWARE INSTALLATION

DHCP — Select to set the camera to automatically obtain an IP address

from the DHCP server on the local area network.

Manual IP — Select to input the IP address information manually.

Click “OK” to save the settings.

16

WEB MANAGEMENT INTERFACE

OntheSecurityscreen(above),youcanchangethecamera’sname

andpassword(asontheLoginscreen,theusernameisalways“admin”

andcan’tbechanged).Besureyouenterthesamepasswordinboth

the“NewPassword”and“ConrmPassword”elds;otherwise,you’ll

be prompted to enter the new password again. Click “OK” to save the

settings;click“Cancel”todiscardchanges.

3 WEB MANAGEMENT INTERFACE

3.1 Logging On

With new camera purchases, there should be no problem with the login/

logon procedures. Remember, however, that if you have obtained this

camera from another party after initial installation, then you’ll probably

need to reset the password.

1. With the camera powered on, launch your Web browser and enter

the IP address of the camera in the address bar.

2. When the Internet Camera login

 screendisplays(right),entera

username and password and

click “OK.” As before, the “User

Name” and “Password” defaults

are “admin” and “1234.” NOTE:

If this login screen doesn’t

display, go back and re-enter

the IP address as necessary.

Once you’ve logged in properly,

your browser should display the

 “ThissitemightrequirethefollowingActiveXcontrol...”message,as

shown below.

17

WEB MANAGEMENT INTERFACE

3.ThiscamerarequiresaspecialActiveX

 control(plug-in)inordertoworkproperly.

Right-click on the message in the address

 bartodisplayanoptionsmenu(right),then

 click“InstallActiveXControl...”tocontinue.

4.WhentheSecurityWarningscreendisplays(below),click“Install.”

YoushouldnowbeabletoviewliveimagesontheCamerascreen

(see3.2CameraSettingsbelow).

NOTE: If one or both of the messages

shown here display, your computer may

not have the display capability that this

camerarequires(refertoSection6

Specications)oryoumaynothave

MicrosoftDirectXinstalled(whichyoucandownload

fromMicrosoft’sWebsite:www.microsoft.com).In

some cases, your computer displays the image from

the camera correctly but you still see these messages.

If this happens, you can just ignore them.

3.2 Camera Settings

Asmentioned,therstscreenthatdisplaysafteryoulogontotheWeb

managementinterfaceistheCamerascreen(below).Thisistheonly

oneofthesevenoptionsonthehorizontalmenubar(justabovethe

imagearea)thatpresentsthelivecameraimage.Youcan,ofcourse,

click on the Camera option from anywhere within the interface to return

to the live-image display.

18

WEB MANAGEMENT INTERFACE

Pan/Tilt Speed—Thisspeciesthemovingspeedwhenyouusethe

Pan/Tilt function to point the camera in a different direction. Options

 are“1”(fastest)to“5”(slowest).Thefasterthespeed,thelessprecise

the control of the movement.

Resolution — Options for the video resolution are “1024 x 768,” “640 x

480” and “320 x 240” @MPEG4;or“1280x1024,”“640x480”and

“320 x 240” @ MJPG. Higher resolution provides more details in the

camera image but consumes more bandwidth, which will make the

image refresh very slowly. If you have a slow Internet connection, you

may want to use a lower resolution to make the image refresh faster.

NOTE: “320 x 240” may reduce the image too much on a high-res

monitor. To save bandwidth and maintain high resolution, select a

 lowerVideoQualitysetting(seebelow).

Video Quality—Theveoptionsforsettingthequalityofthecaptured

image range from “Lowest” to “Highest.” As with resolution, a higher

image quality will provide more detail, but cost additional bandwidth.

If you just want to see if there’s anything moving within the camera’s

 eldofview,selectalowerimagequalitytogetahigherimagerefresh

rate.

Video Type — Select the video encoding type: “MJPEG” or “MPEG4.”

19

WEB MANAGEMENT INTERFACE

Frame Rate—Thehighestimagerefreshrateofthiscamerais30(the

 sameasaTV).However,ifyouareusinganInternetconnectionwith

limited bandwidth and you don’t need a fast image refresh rate, you

 canlimitthemaximumrefreshrate(framerate).Optionsare“30,”

“15,” “10,” “5” and “3.”

Frequency—Iftheareathecameraisviewingfeaturesuorescent

 lighting,theimagemaylooklikeit’sickering.Inthiscase,youcan

adjust this setting to the frequency of the electrical power to improve

the image quality. If you don’t know which setting to use, just try each

 oneandselecttheonewiththeleasticker.

Flip Mode — If you’re mounting the camera on a ceiling or wall rather

 thananyotherhorizontalsurface,youcanusethisfunctiontorotate

the displayed image.

Show Date/Time — Select “Enable” to display the current date and time

 oftheinternalclockofthecameraattheupper-leftcorneroftheimage;

select “Disable” to hide date/time.

Video Quality Control — To account for different viewing conditions, you

can adjust the video quality by controlling the brightness, saturation

and sharpness levels of the displayed image. Select one of the Video

 Qualityoptionsfromthedrop-downmenu,thenclick“+”or“–”to

increase/decrease the level.

Volume—Click“+”or“–”to increase/decrease the volume level.

Apply — Click to put any of the above changes into effect. NOTE: Any

changes made with the following functions are immediate.

Pan/Tilt Control — This allows you to aim the camera in

different directions. Click any of the eight directional

 buttonstomovethecamera;click“H”tomovethe

 camerabacktotheoriginal(“Home”)position.

Preset Points—Youcansetuptoninepresetcamera

viewing positions, then just click the corresponding

number to instantly move the camera

 tothatpresetpoint.(See3.3.1Pan&

 Tilt/PresetPointsfordetails.)Click“C”

to automatically move the view through

all preset points.

Snapshot—Clicktosavethedisplayedimageasanimagele.A

 messageboxwillappear,showingthelenameandlocationofthe

 savedimagele(thedefaultlenameisthecurrentdateandtime).

20

WEB MANAGEMENT INTERFACE

 Thedefaultdirectoryusedtosaveimageleis“C:\”;butyoucan

 changebyclickingthetexteldtotherightof“Snapshot”andentering

a new directory.

Recording—ClicktorecordthedisplayingimageasavideoleinAVI

 format.YoucanplaybackthevideoleusingWindowsMediaPlayer.

 Tostoprecording,click“StopRecording”(thesamebutton).Aswith

 “Snapshot,”youcanchangethedirectoryusedtosavethele.

Full Screen—Clicktodisplaytheimageinfull-screenmode(usesall

 availablespacetodisplaythecapturedimage).

Digital Zoom — Click to

enlarge any portion

of a captured image.

Select “Enable,” then

drag the slide bar left

or right to adjust the

 zoomratio.Youcan

also use your mouse

 todragthezoomarea

 (theyellowsquare)torepositionitasdesired.

Fit to Window—Clicktoadjusttheimagesizetotthebrowserwindow.

Speaker to IP Cam—Youcantransmitthevoicereceivedbyyour

computer’s microphone to the camera’s external speaker. Click and

hold this button, then speak into the microphone. NOTE: The external

speaker must be connected to the camera.

3.3 Pan & Tilt Settings

In addition to pan and tilt functions, this menu option presents a couple

ofhandyfeaturesthatallowyoutocongurethecameraforautomatic

movements.Clickeither“PresetPoints”or“GuardTour”tocongure.

3.3.1 Preset Points

Thecamerahasninememoryslotssoyoucandeneparticularcamera

positions as “preset points” and save them for later recall.

1. Select a memory slot from the “Available Positions” drop-down menu.

2.Clickontheimage(atthetoptomoveup,onthelefttomoveleft,etc.)

to aim the camera in that direction.YoumaywanttosetPan/TiltSpeed

to a slower setting in order to move the camera more precisely.

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