freightliner Sprinter Operating Instructions Manual

Your Operating Instructions

Vehicle document wallet in thevehicle

Here you can find information on operation, service work and the guarantee for

your vehicle in printed form.

É9075842306_ËÍ

9075842306

Order no. T907 0198 13 Part no. 907 584 23 06 Edition B-2020

Sprinter

Operating Instructions

Sprinter Operating Instructions

Publication details

Internet

Further information about Freightliner Sprinter

vehicles and about Mercedes-Benz AG can be

found on thefollowing websites:

https://www.mbusa.com (USA only)

https://www.freightlinersprinterusa.com

Documentation team

©Daimler VANS USA, LLC

©Mercedes-Benz AG: not to be reprinted, transla‐

ted or otherwise reproduced, in whole or in part,

without written permission from Mercedes-

Benz AG.

Vehicle manufacturer

Mercedes-Benz AG

Mercedesstraße 120

70372 Stuttgart

Germany

Vehicle dealer

Daimler VANS USA, LLC

One Mercedes-Benz Drive

Sandy Springs, GA 30328

https://www.mbusa.com (USA only)

https://www.freightlinersprinterusa.com

Customer Assistance Center:

1-877-762-8267

Daimler VANS USA, LLC is a Daimler Company.

Co-driver airbag warning

Example

&WARNING Risk of injury or fatal injuries

if the front-passenger airbag is enabled

If the front-passenger front airbag is enabled,

achild on the front-passenger seat may be

struck by the front-passenger airbag during

an accident.

NEVER use a rearward-facing child restraint

system on a seat with an ENABLED FRONT

AIRBAG, DEATH or SERIOUS INJURY to the

CHILD can occur.

Observe thechapter "Children in thevehicle".

As at 06.09.19

Welcome to theworld of Freightliner

Sprinter

Beforeyou firstdrive off, read these Operating

Instructionscarefullyand familiarize yourself with

your vehicle. Foryour ownsafetyand alonger

vehicle life, followthe instructions and warning

notices in these Operating Instructions. Disre‐

garding them mayresult in damagetothe vehicle

or environment or in personal injury.

Vehicle damagecaused by failuretoobserve the

instructions is notcovered by theNew Vehicle

Limited Warranty.

The standardequipmentand productdescription

of your vehicle mayvaryand depends on thefol‐

lowing factors:

RModel

ROrder

RNational version

RAvailability

Freightliner Sprinter reservesthe right to intro‐

duce changes in:

RDesign

REquipment

RTechnicalfeatures

Therefore, thedescription maydifferfromyour

vehicle in some cases.

The following documentsare integralparts of the

vehicle:

RPrinted Operating Instructions

RMaintenance Booklet

REquipment-dependent supplements

Alwayskeep these documentsinthe vehicle. If

yousell thevehicle, alwayspass all documents

on to thenew owner.

DaimlerVANS USA, LLC

ADaimler Company

9075842306

Symbols ..................................................... 4

At aglance ................................................. 6

Cockpit ........................................................ 6

Overheadcontrol panel............................... 8

Door control panel..................................... 13

Emergencies and breakdowns ................... 15

Generalnotes .......................................... 17

Environmental protection ........................... 17

Freightliner Sprinter Genuine Parts............ 17

Notesabout attachments, add-on

equipment, installationsand conver‐

sions .......................................................... 18

Operating Instructions ...............................19

Service and vehicle operation .................... 19

Operating safety........................................20

Declarations of conformity ........................ 21

Diagnostics connection .............................22

Notesonchanges to theengine output ..... 22

Qualified specialistworkshop .................... 22

Vehicle registration ................................... 22

Correct useofthe vehicle .........................23

Multi Purpose Vehicle ................................ 23

Information on problems withyour

vehicle .......................................................23

Reportingsafetydefects ............................ 23

Limited Warranty....................................... 24

QR codes forrescue card.......................... 24

Datastorage ..............................................24

Copyright ...................................................26

Occupant safety ...................................... 28

Restraint system ........................................28

Seatbelts .................................................. 29

Airbags...................................................... 32

Safely transporting children in the

vehicle .......................................................33

Notesonpetsinthe vehicle ......................42

Opening and closing ............................... 43

SmartKey ................................................... 43

Doors........................................................ 46

Sliding door............................................... 48

Electric sliding door................................... 49

Rear-enddoors..........................................52

Partition sliding door .................................53

Electricalstep............................................ 54

Sidewindow.............................................. 55

Anti-theftprotection ..................................58

Seats and stowage .................................. 61

Correct driver's seatposition ..................... 61

Seats ......................................................... 61

Adjusting thesteering wheel ..................... 73

Stowageareas ...........................................74

Bottle holder .............................................. 75

Cup holder .................................................75

Ashtray and cigarette lighter ...................... 76

Sockets ..................................................... 77

Wirelesslycharging themobile phone

and coupling withthe exterior antenna ..... 79

Installing or removing thefloor mats ......... 80

Light and vision ....................................... 81

Exteriorlighting ......................................... 81

Adjusting theinterior lighting .................... 84

Changingbulbs .......................................... 87

Windshield wipers ..................................... 92

Mirrors ....................................................... 94

Using sun visors........................................95

Climatecontrol ....................................... 96

Overviewofclimatecontrol systems ......... 96

Operating climatecontrol systems ............ 98

Operating air vents .................................. 101

Auxiliary heating ...................................... 102

Operating cargo compartment ventila‐

tion.......................................................... 105

Drivingand parking .............................. 106

Driving .....................................................106

Batterymainswitch................................. 117

Automatic transmission ........................... 119

All-wheeldrive .........................................121

DSR (DownhillSpeed Regulation) ............ 123

Electroniclevelcontrol ............................ 125

Refueling .................................................130

Parking .................................................... 137

Driving and driving safety systems ..........142

Work mode ..............................................159

Trailer operation ...................................... 159

Instrument Displayand on-board

computer ............................................... 166

OverviewofInstrument Display............... 166

Overviewofthe buttons on thesteer‐

ing wheel .................................................167

Operating theon-boardcomputer ............ 167

Overviewofthe displays on themulti‐

function display....................................... 168

Setting theinstrument lighting ................168

2Contents

Menus and submenus ............................. 169

MercedesPRO ....................................... 173

Information aboutMercedes PRO

(Mercedes me) ......................................... 173

Information aboutMercedes PROcon‐

nect (Mercedes me connect) ................... 173

Making acall via theoverhead control

panel ........................................................ 173

Information on thebreakdown assis‐

tance callvia theoverhead control

panel ........................................................ 174

Givingpermission fordatatransfer .......... 174

Transferred dataduring aservice call ...... 174

Transporting .......................................... 175

Notesonloading guidelines .................... 175

Load distribution ...................................... 176

Securing loads......................................... 176

Carrier systems ....................................... 178

Using theinterior roof carrier system ...... 179

Placing aload on thewheel arch ............. 181

Maintenanceand care .......................... 182

ASSYSTPLUSservice intervaldisplay..... 182

Engine compartment ............................... 182

Cleaning and care....................................190

Breakdown assistance ......................... 196

Emergency ............................................... 196

Emergency Call System ........................... 196

Flattire....................................................198

Battery..................................................... 198

Towing or tow-starting............................. 204

Electrical fuses........................................ 208

Vehicle tool kit ......................................... 209

Hydraulic jack.......................................... 210

Wheelsand tires ................................... 212

Information on noise or unusual driving

characteristics......................................... 212

Notesonregularly inspecting wheels

and tires ...................................................212

Information on driving withsummer

tires .........................................................212

Information on M+S tires .........................213

Notesonsnowchains .............................. 213

Tire pressure............................................214

Loading thevehicle ..................................221

Tire labeling .............................................223

Informationondefinitions (tires and

loading) ................................................... 227

Changing awheel ....................................228

Sparewheel ............................................ 236

Technical data ....................................... 241

Information on technicaldata.................. 241

On-boardelectronics ...............................241

Vehicle identification plate, vehicle

identification number (VIN) and engine

number ....................................................242

Operating fluids and capacities ...............244

Vehicle data............................................ 252

Trailer hitch ............................................. 253

Lashing points and carrier systems ......... 257

Displaymessages and warning and

indicator lamps ..................................... 259

Displaymessages .................................... 259

Indicator and warning lamps ...................279

Index ...................................................... 290

Contents 3

In these Operating Instructions, youwill find the

following symbols:

&DANGER Dangerdue to notobserving

thewarning notices

Warning notices draw your attention to haz‐

ards that mayendanger your healthorlife, or

thehealthorlifeofothers.

#Observe thewarning notices.

+ENVIRONMENTAL NOTE Environmental

damagedue to failuretoobserve environ‐

mental notes

Environmental notesinclude information on

environmentally responsible behavior or envi‐

ronmentally responsible disposal.

#Observe environmentalnotes.

*NOTE Damage to property due to failure

to observe notesonmaterial damage

Notesonmaterial damageinformyou of risks

whichmay lead to your vehicle being dam‐

aged.

#Observe notesonmaterial damage.

%These symbols indicateuseful instructions or

further information that could be helpful to

you.

XInstructions

(Q

page)

Further information on atopic

Display Displayinthe multifunction display/

media display

+Highestmenu leveltobeselected in

themultimedia system

*Corresponding submenus to be selec‐

tedinthe multimedia system

*Indicates acause

4Symbols

1Combination switch

Turn signals →82

High beam →82

Windshield wipers →92

Rear window wiper →92

2Steering wheel buttons →167

3DIRECT SELECTlever →119

4Inside rearviewmirror →95

5Overheadcontrol panel →84

6DIN slot,e.g. formounting a

tachograph or thetimer forthe

stationaryheater

7Sun screen →95

8DINslot

9Co-driver's stowagecompart‐

mentortachograph housing

ACo-driver's powerwindow

switch

→57

BCentrallocking →46

CStowagecompartment cover →210

DCup holders →75

EClimatecontrol system →96

F12 Vsocket →77

G230 Vsocket

HOpens and closes theelectric

sliding door

→49

IHazardwarning lamps →82

JVehicles withKEYLESSSTART:

keyslot

→107

KUSB port →74

LStart/stop button →107

MRight-hand switch panel

Activates/deactivatesall-wheel

drive

→122

Engages/disengages LOW

RANGE

→123

Activates/deactivatesDSR →124

Raises/lowers thevehicle level →126

Activates/deactivatespower

take-off

Activates/deactivatesworking

speed control (ADR)

→159

Activates/deactivatescargo

compartment ventilation

→105

Activates/deactivatesthe

rotating beacon

NSteering wheel gearshiftpad‐

dles

→121

OOpens thehood →182

PLeft-hand switchpanel

6At aglance–Cockpit

Sets theworking speed (ADR) →159

QLight switch

Headlamprangeadjuster

RAdjusts driver'sseat →63

SSeatheating →73

Centrallocking →46

TDriver's powerwindowswitch →57

At aglance–Cockpit 7

Version 1ofthe overhead controlpanel

1Sun visors →95

2Breakdown assistance callbut‐

ton(Mercedes PROconnect)

3ÌActivates/deactivates

interior protection

→60

Activates/deactivatesthe bus

interior lighting

4pSwitches theleft-hand

reading light on/off

5|Switches automatic light

controlon/off

6cSwitches thefront inte‐

rior lighting on/off

7wSwitches therear interior

lighting on/off

8pSwitches theright-hand

reading light on/off

9ËSwitches thetow-away

alarmon/off

→59

AEyeglasses compartment →75

BGSOS emergency callsys‐

tem

CATAindicatorlamp

8At aglance–Overhead control panel

Version 2ofthe overhead controlpanel

1Sun visors →95

2pSwitches theleft-hand

reading light on/off

3|Switches automatic light

controlon/off

4cSwitches thefront inte‐

rior lighting on/off

5wSwitches therear interior

lighting on/off

6pSwitches theright-hand

reading light on/off

At aglance–Overhead control panel 9

Version 3ofthe overhead controlpanel

1Sun visors →95

2|Switches automatic light

controlon/off

3cSwitches thefront inte‐

rior lighting on/off

→60

4wSwitches therear interior

lighting on/off

10 At aglance–Overhead control panel

Version 4ofthe overhead controlpanel

1Sun visors →95

2Switches theinterior lighting

on/off

At aglance–Overhead control panel 11

Overhead control panel forvehicles withbus equipment

1Sun visors →95

2FBreakdown assistance

callbutton

3Switches thebus func‐

tion on/off

→86

4pSwitches thereading

light on/off, left

5|Switches automatic light

controlon/off

→86

6cSwitches thefront inte‐

rior lighting on/off

7wSwitches therear interior

lighting on/off

→86

8pSwitches thereading

light on/off, right

9Switches reading lightsinthe

passenger compartment

on/off

→86

AEyeglasses compartment →75

12 At aglance–Overhead control panel

Door control panel in vehicles withelectricallyadjustable seats

1To adjustthe outside mirrors →94

2To activate/deactivatethe cen‐

trallocking system

→47

3To switchseat heating on/off →73

4To adjustthe front seats elec‐

tronically

→64

5To operatethe memoryfunc‐

tion

→66

6To open adoor →46

7To open/close theright-hand

side window

→55

8To open/close theleft-hand

side window

→55

At aglance–Doorcontrol panel 13

Door control panel vehicles without electricallyadjustable seats

1To adjustthe outside mirrors →94

2To activate/deactivatethe cen‐

trallocking system

→47

3To switchseat heating on/off →73

4To open adoor →46

5To open/close theright-hand

side window

→55

6To open/close theleft-hand

side window

→55

14 At aglance–Door control panel

1Checkingand topping up oper‐

ating fluids

→244

Startingassistance →199

2Buttons forthe SOS emergency

call system and roadside assis‐

tance

→197

3Warning lamp →196

Safetyvest →196

First-aidkit (soft sided) →196

4Vehicles withrear-wheel drive:

hydraulic jackand tire-change

tool kit

→210

5Hazard warning lights →82

6QR code foraccessing theres‐

cue card

→24

7To disconnect thestarter bat‐

tery

→202

8Fuel filler flap withinstruction

labels fortirepressure,fuel

type and QR code foraccess‐

ing therescue card

→130

9Flattire →198

At aglance–Emergencies andbreakdowns 15

ASpare wheel (example) →236

16 At aglance–Emergenciesand breakdowns

Environmental protection

+ENVIRONMENTAL NOTE Environmental

damagedue to operating conditions and

personal driving style

The pollutant emission of thevehicle is

directlyrelated to thevehicle's operation.

Operateyour vehicle in an environmentally

responsible manner to help protect theenvi‐

ronment. Please observe thefollowing recom‐

mendations on operating conditions and per‐

sonaldriving style.

Operating conditions:

#Makesurethat thetirepressures are

alwayscorrect.

#Do nottransportany unnecessary

weight (e.g. aroof rack whichisnolon‐

gerrequired).

#Observe theservice intervals.

Aregularly serviced vehicle will contrib‐

utetoenvironmentalprotection.

#Alwayshave maintenance work carried

out at aqualified specialistworkshop.

Personal driving style:

#Do notdepress theacceleratorpedal

when startingthe engine.

#Do notwarmupthe engine while sta‐

tionary.

#Drivecarefully and maintainasufficient

distance to other vehicles.

#Avoid frequent, sudden acceleration and

braking.

#Shiftgearsingood timeand use each

gear onlyuptoÔof its maximum

engine speed.

#Switchoff theengine when in stationary

trafficfor aprolonged time.

#Driveinafuel-efficient manner. Pay

attention to theECO displayfor afuel-

efficient driving style.

Environmental issues and recommendations

It is recommended to re-useand recycle substan‐

ces instead of immediatelydisposingofthem.

The relevant environmental guidelinesand regula‐

tions serve to protect theenvironmentand

should be followedcarefully.

Freightliner Sprinter Genuine Parts

+ENVIRONMENTAL NOTE Environmental

damagecaused by notusing recycled

reconditionedcomponents

Mercedes-Benz AG offers recycled recondi‐

tionedcomponents and partswiththe same

quality as newparts.The same entitlement

from theLimited Warrantyisvalid as fornew

parts.

#Recycled reconditionedcomponents

and partsfromMercedes-Benz AG.

*NOTE The effectivenessofthe restraint

systems can be impaired by installing

accessoryparts, performing repairsor

welding operations

Airbags, Emergency Tensioning Devicesas

well as control unitsand sensorsfor the

restraint systems can be installed in thefol‐

lowing areas of thevehicle:

RDoor frames

RRoof frames

RDoors

RDoor pillars

RDoor sills

RSeats

RCockpit

RInstrument cluster

RCenter console

#Do notinstall anyaccessories suchas

audio systems in these areas.

#Do notperform repairsorwelding oper‐

ations.

#Have accessory parts installed at a

qualified specialistworkshop.

If youuse parts,tires, wheelsorsafety-relevant

accessories whichhavenot been approvedby

Freightliner Sprinter ,the operating safetyofthe

vehicle maybejeopardized. Safety-relevant sys‐

tems, e.g. thebrake system, maymalfunction.

Onlyuse Freightliner Sprinter Genuine Partsor

parts of equal quality.Use onlytires, wheels and

accessories that areapprovedfor your vehicle

model.

Freightliner Sprinter testsgenuine parts, conver‐

sion parts and accessoryparts that have been

approvedfor your vehicle model forreliability,

General notes 17

safetyand suitability. Despiteongoing market

research,weare unable to assessother parts.

We thereforeacceptnoresponsibility forthe use

of suchparts in Freightliner Sprinter vehicles,

eveniftheyhavebeen officially approvedorinde‐

pendentlyapproved by atesting center.

In some other countries, certain parts areonly

officially approvedfor installation or modification

if they comply with legal requirements. All

Freightliner Sprinter Genuine Partssatisfy these

requirements. Makesurethat all parts aresuita‐

ble foryour vehicle.

Alwaysspecify thevehicle identification number

(VIN) and theengine number when ordering

Freightliner Sprinter Genuine Parts

(/page242).

Notesabout attachments, add-on equip‐

ment, installations and conversions

Forsafetyreasons, have add-on equipmentpro‐

ducedand installed in accordancewiththe valid

Freightliner Sprinter body/equipment mounting

directives. These body/equipment mounting

directives ensurethat thechassisand add-on

equipmentformone unit and that thegreatest

possible levelofoperational and driving safetyis

achieved.

Both vehicle manufacturersand body manufac‐

turersmustalwaysensurethat theproducts they

manufacturecome intocirculation onlyinasafe

stateand do notpose anyriskstopeople. Other‐

wise, theremay be consequences under civil,

criminal or public law. All manufacturersare

responsible forthe products that they have man‐

ufactured. Manufacturersofattachments, add-on

equipment, installationsand conversions must

guarantee compliancewithDirective

2001/95/ECongeneral product safety.

Freightliner Sprinter recommends thefollowing

procedurefor safetyreasons:

RDo notmakeany other changes to thevehi‐

cle.

RObtain approval from thedealer named on

theinside title pageinthe event of deviations

from theapprovedbody/equipment mounting

directives.

Acceptance testsperformed by public test bodies

or officialapprovals do notrule out safetyrisks.

Observe theinformation about Freightliner

Sprinter Genuine Parts(/page17).

%Youcan obtain further information at aquali‐

fied specialistworkshop.

&WARNING Risk of accident and injuryin

theevent of incorrect conversions or

changes to thevehicle

Conversions or changes to thevehicle can

impair thefunction of systems or compo‐

nents.

As aresult, they maynolonger function as

intended and/or endanger theoperating

safetyofthe vehicle.

#Alwayshave conversions or changes to

thevehicle made at aqualified work‐

shop.

If youintend to makechanges to your vehicle,

Freightliner Sprinter urgentlyrecommends con‐

tacting thedealer,who will giveyou all theinfor‐

mation youneed. Theremay be achargefor this

service.

If body manufacturersand dealersmakemodifi‐

cations that affect thefinalinspection of the

engine, vehicle or equipment, they mustaccept

sole responsibility forthe vehicle. This also

appliestomarking and documenting thevehicle

parts affected by thechanges that they make.

Youare responsible forcertifying and providing

evidencethat thefollowing conditionsare met:

RThe vehicle complies withall relevant stand‐

ards and regulations that areaffected by the

modification.

RThe modified vehicle still meets thevehicle

safetystandards and emission regulations.

RThe modification does notimpair thesafetyof

thevehicle.

Freightliner is notresponsiblefor thefinalinspec‐

tion, product liability or warrantyclaimsresulting

from modification. This applies forthe following

points:

Rthemodified components or systems

Rtheresultant violationofemission regulations

or vehicle safetystandards

Rall consequences resulting from themodified,

less safeorevenfaulty vehicle

Freightliner accepts no responsibility as final

manufacturer or forthe resultant product liability.

Even seemingly minor changes to thevehicle,

suchasattaching aradiator grill in winter,are not

18 Generalnotes

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freightliner Sprinter, Sprinter 2020 Operating Instructions Manual

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