Compaq Presario 3000 Series User manual

Operation and Reference Guide

Second Edition (October 1999)

Part Number 341251-002

Compaq Computer Corporation

Notice

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Compaq 3000 Series UPS Operation and Reference Guide

Second Edition (October 1999)

Part Number 341251-002

Contents

About This Guide

Text Conventions.......................................................................................................vii

Symbols in Text....................................................................................................... viii

Symbols on Equipment............................................................................................ viii

Precautions..................................................................................................................ix

Rack Stability ..............................................................................................................x

Getting Help ................................................................................................................x

Compaq Technical Support .................................................................................xi

Compaq Website..................................................................................................xi

Compaq Authorized Reseller...............................................................................xi

Chapter 1

Overview

Compaq 3000 Series UPS Models........................................................................... 1-2

Front Panels............................................................................................................. 1-3

Rear Panels.............................................................................................................. 1-4

Standard UPS Features............................................................................................ 1-8

Communications Port....................................................................................... 1-9

Power Management Software........................................................................... 1-9

Hardware Option Cards.................................................................................. 1-10

Remote Emergency Power Off (REPO) Port.................................................. 1-11

Warranties.............................................................................................................. 1-12

$25,000 Computer Load Protection Guarantee .............................................. 1-12

Pre-Failure Battery Warranty ......................................................................... 1-13

iv Compaq 3000 Series UPS Operation and Reference Guide

Chapter 2

Installation

Installation Requirements ........................................................................................2-2

Item(s) not supplied with the UPS kit...............................................................2-2

Item(s) supplied with the UPS kit..................................................................... 2-2

Before Starting the UPS...........................................................................................2-3

Rack Mounting the UPS...................................................................................2-4

Connecting to the Communications Port ..........................................................2-5

Connecting the Remote Emergency Power Off................................................2-5

Starting the UPS.......................................................................................................2-7

Checking the Battery Recharge Date Label......................................................2-7

Connecting the UPS to Utility Power...............................................................2-8

Connecting Devices to the UPS........................................................................2-8

Powering up the UPS........................................................................................ 2-9

Completing the Installation.................................................................................... 2-10

Placing the UPS in Operate mode................................................................... 2-11

Chapter 3

Operation

Precautions...............................................................................................................3-2

Modes of Operation ................................................................................................. 3-2

Front Panel Controls................................................................................................3-3

Front Panel Indicators..............................................................................................3-5

Front Panel LEDs in the Standby and Operate Modes...................................... 3-5

Overcurrent Protection.............................................................................................3-8

Placing the UPS in Operate Mode ...........................................................................3-9

Returning to Standby Mode................................................................................... 3-10

Initiating a Self-test................................................................................................3-11

Audio Alarm..........................................................................................................3-12

Silencing an Audio Alarm ..............................................................................3-12

Chapter 4

Configuration

Placing the UPS in Configure Mode........................................................................4-2

Configuration Parameters and their LED Indicators................................................4-3

Changing Configuration Parameters........................................................................4-6

Optimizing Battery Life by Matching the Utility Voltage.......................................4-7

About This Guide v

Chapter 5

Battery Maintenance

Precautions............................................................................................................... 5-2

Charging Batteries................................................................................................... 5-3

When to Replace Batteries....................................................................................... 5-3

Pre-Failure Battery Warranty................................................................................... 5-4

Obtaining New Batteries.......................................................................................... 5-4

Replacing Batteries.................................................................................................. 5-4

Step 1: Preparing the UPS................................................................................ 5-5

Step 2: Removing the Battery Pack.................................................................. 5-5

Step 3: Installing New Batteries ....................................................................... 5-9

Step 4: Testing New Batteries........................................................................ 5-11

Step 5: Disposing of Used Batteries............................................................... 5-12

Care and Storage of Batteries ................................................................................ 5-12

Chapter 6

Troubleshooting

Troubleshooting During Start.................................................................................. 6-2

Troubleshooting After Start..................................................................................... 6-3

Repairing the UPS................................................................................................... 6-5

Appendix A

Regulatory Compliance Notices

Federal Communications Commission Notice ........................................................A-1

Class A Equipment...........................................................................................A-2

Class B Equipment ...........................................................................................A-2

Modifications....................................................................................................A-3

Cables...............................................................................................................A-3

Canadian Notice (Avis Canadien) ...........................................................................A-3

Class A Equipment...........................................................................................A-3

Class B Equipment ...........................................................................................A-4

European Union Notice ...........................................................................................A-4

Japanese Notice .......................................................................................................A-5

Taiwanese Notice.....................................................................................................A-5

Battery Replacement Notice....................................................................................A-5

Appendix B

Electrostatic Discharge

Grounding Methods.................................................................................................B-2

vi Compaq 3000 Series UPS Operation and Reference Guide

Appendix C

Specifications

Physical Specifications ............................................................................................C-2

Input Specifications..................................................................................................C-3

Output Specifications...............................................................................................C-4

Output Specifications...............................................................................................C-5

Overcurrent Protection.............................................................................................C-6

Battery Specifications..............................................................................................C-7

Battery Runtime.......................................................................................................C-8

Environmental Specifications ..................................................................................C-9

Index

About This Guide

This guide is designed to be used as step-by-step instructions for installation

and as a reference for operation, troubleshooting, and future upgrades.

Text Conventions

This document uses the following conventions to distinguish elements of text:

Keys Keys appear in boldface. A plus sign (+) between

two keys indicates that they should be pressed

simultaneously.

USER INPUT User input appears in a different typeface and in

uppercase.

FILENAMES File names appear in uppercase italics.

Menu Options,

Command Names,

Dialog Box Names

These elements appear in initial capital letters.

COMMANDS,

DIRECTORY NAMES,

and DRIVE NAMES

These elements appear in uppercase.

Type When you are instructed to type information, type

the information without pressing the Enter key.

Enter When you are instructed to enter information, type

the information and then press the Enter key.

viii Compaq 3000 Series UPS Operation and Reference Guide

Symbols in Text

These symbols may be found in the text of this guide. They have the following

meanings.

WARNING: Text set off in this manner indicates that failure to follow directions

in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions

could result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific

instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points

of information.

Symbols on Equipment

These icons may be located on equipment in areas where hazardous conditions

may exist.

Any surface or area of the equipment marked with these symbols

indicates the presence of electrical shock hazards. Enclosed area

contains no operator serviceable parts.

WARNING: To reduce the risk of injury from electrical shock hazards,

do not open this enclosure.

132 lb

60 kg

Any product or assembly marked with these symbols indicates that the

component exceeds the recommended weight for one individual to

handle safely.

WARNING: To reduce the risk of personal injury or damage to the

equipment, observe local occupational health and safety requirements

and guidelines for manual material handling.

About This Guide ix

Any RJ-45 receptacle marked with these symbols indicates a Network

Interface Connection.

WARNING: To reduce the risk of electrical shock, fire, or damage to

the equipment, do not plug telephone or telecommunications

connectors into this receptacle.

Any surface or area of the equipment marked with these symbols

indicates the presence of a hot surface or hot component. If this

surface is contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow

the surface to cool before touching.

Precautions

WARNING: There is a risk of electric shock from high earth conductor leakage

current when connecting multiple pieces of Information Technology Equipment

to Compaq 3000 Series Uninterruptible Power Systems (UPS):

The summation of the input power for multiple pieces of Information Technology

Equipment through the use of a UPS can result in high earth conductor leakage

current. For UPS products that have detachable AC power cords, the total

combined earth conductor leakage current should not exceed 3.5 mA.

WARNING: There is a risk of personal injury from the hazardous energy levels

associated with UPS batteries. The maintenance and replacement of batteries

must be carried out by qualified service personnel.

WARNING: The 3000 Series UPS models weigh 132 lb (60 kg) when fully

assembled. To reduce the risk of personal injury or damage to the equipment:

■ Observe local occupational health and safety requirements and guidelines

for manual material handling.

■ Obtain adequate assistance to lift and stabilize the chassis during

installation or removal.

■ Remove the battery pack to reduce the overall weight of the product by

approximately 60 lb (27 kg).

■ Adhere to the precautions and guidelines set forth in the “Rack Stability”

section to follow.

x Compaq 3000 Series UPS Operation and Reference Guide

IMPORTANT: Please refer to the Important Safety Information (included with the

UPS kit) before installing this product.

Rack Stability

WARNING: To reduce the risk of personal injury or damage to the equipment,

take the following precautions:

■ The 3000 Series UPS models MUST be installed at the bottom of the rack.

If placed in the rack with existing equipment, the rack must be

re-configured to allow installation of the UPS at the bottom of the rack.

■ Do not use slides to mount the UPS in the rack.

■ Use the fixed rails supplied in the installation kit.

■ Use a minimum of two people to place the UPS on the rails.

WARNING: Make sure that the rack containing the UPS is stable. The following

conditions must be met:

■ The leveling feet are extended to the floor.

■ The full weight of the rack rests on the leveling feet.

■ The stabilizing feet are attached to the rack, if it is a single rack

installation.

■ The racks are coupled together in multiple rack installations.

■ A rack may become unstable if more than one component is extended for

any reason. Extend only one component at a time.

Getting Help

If you have a problem and have exhausted the information in this guide, you

can get further information and other help in the following locations.

About This Guide xi

Compaq Technical Support

You are entitled to free hardware technical telephone support for your product

for as long as you own the product. A technical support specialist will help

you diagnose the problem or guide you to the next step in the warranty

process.

In North America, call the Compaq Technical Phone Support Center at

1-800-OK-COMPAQ

1

. This service is available 24 hours a day, 7 days a week.

Outside North America, call the nearest Compaq Technical Support Phone

Center. Telephone numbers for world wide Technical Support Centers are

listed on the Compaq website. You can access the Compaq website at:

http://www.compaq.com

Be sure to have the following information available before you call Compaq:

■ Technical support registration number (if applicable)

■ Product serial number(s)

■ Product model name(s) and number(s)

■ Applicable error messages

■ Add-on boards or hardware

■ Third-party hardware or software

■ Operating system type and revision level

■ Detailed, specific questions

Compaq Website

The Compaq website has information on this product as well as the latest

drivers and Flash ROM images. You can access the Compaq website at:

http://www.compaq.com

Compaq Authorized Reseller

For the name of your nearest Compaq authorized reseller:

■ In the United States, call 1-800-345-1518.

■ In Canada, call 1-800-263-5868.

■ Elsewhere, access the Compaq website at:

http://www.compaq.com

1

For continuous quality improvement, calls may be recorded or monitored.

Chapter

1

Overview

This chapter contains information on the following topics:

■ Compaq 3000 Series Uninterruptible Power System (UPS) models

■ 3000 Series UPS front panels

■ 3000 Series UPS rear panels

■ 3000 Series UPS features

■ Warranties

1-2 Compaq 3000 Series UPS Operation and Reference Guide

Compaq 3000 Series UPS Models

The Compaq 3000 Series includes the following UPS models:

Table 1-1

3000 Series UPS Models

UPS Model Part Number Comments

R3000 242705-001 Domestic; low voltage; Rack-mountable

R3000j 242705-291 Japanese; low voltage; Rack-mountable

R3000h 242705-002 International; high voltage; Rack-mountable

R3000h-Int 242705-B33 International; high voltage; Rack-mountable with

non-detachable IEC-309 15A power cord

R3000h-NA 242705-003 Domestic; high voltage; Rack-mountable

Front Panels

The 3000 Series UPS models are rack-mountable.

11 2 3 4

Figure 1-1. Front panel configuration

Battery compartment Control buttons

LED display Air vents

Overview 1-3

Rear Panels

The 3000 Series UPS models feature the following rear panel configurations:

REMOTE

POWER OFF

18

7

2 3

4

5

6

Figure 1-2. Rear panel of R3000

Load segment 1 Option slot

Load segment 2 REPO port

Load segment 3 Power cord with L5-30p plug

Communications port Output circuit breakers

1-4 Compaq 3000 Series UPS Operation and Reference Guide

8

7

REMOTE

POWER OFF

1 2 3

4

5

6

Figure 1-3. Rear panel of R3000j

Load segment 1 Option slot

Load segment 2 REPO port

Load segment 3 Power cord with L6-30p plug

Communications port Output circuit breakers

REMOTE

POWER OFF

18

7

2 3

4

5

6

Figure 1-4. Rear panel of R3000h

Load segment 3 Option slot

Load segment 2 REPO port

Load segment 1 Input/Output circuit breakers

Communications port IEC-320-C19 16A power inlet

Overview 1-5

REMOTE

POWER OFF

18

7

2 3

4

5

6

Figure 1-5. Rear panel of R3000h-International

Load segment 3 Option slot

Load segment 2 REPO port

Load segment 1 Input/Output circuit breakers

Communications port Power cord with IEC-309 15A plug

1-6 Compaq 3000 Series UPS Operation and Reference Guide

REMOTE

POWER OFF

18

7

2 3

4

5

6

Figure 1-6. Rear panel of R3000h-NA

Load segment 3 Option slot

Load segment 2 REPO port

Load segment 1 Input/Output circuit breakers

Communications port Power cord with L6-30p plug

Standard UPS Features

The 3000 Series UPS models provide the following features:

■ Communications port for data exchange with the host computer

■ Power protection for loads up to 3000VA

■ Load segment control

■ Support for power management software

■ Support for Compaq hardware option cards, extending the power

management capabilities of the UPS

■ Support for Remote Emergency Power Off (REPO) circuitry

Overview 1-7

Communications Port

The 3000 Series UPS includes a communications port for data exchange with

the host computer. The power management software supplied by Compaq

enables the user to access status reporting and power management features.

CAUTION: Use only cables supplied by Compaq to connect the communications

port to the host computer. Use of standard RS-232 cables may cause equipment

damage.

Power Management Software

With each UPS, Compaq supplies a CD containing several power management

software applications, to address a variety of installations:

■ Compaq Power Management Software is a comprehensive Microsoft

Windows-based power management application that is tightly integrated

with Compaq Insight Manager.

■ LanSafe III provides UPS power management capabilities in a network

environment.

■ FailSafe III provides UPS power management capabilities in a

standalone computer environment.

■ Compaq OnliNet Centro provides UPS power management capabilities

in a multi-platform network environment (supplied only with the

Compaq SNMP-EN Internal Adapter).

1-8 Compaq 3000 Series UPS Operation and Reference Guide

Compaq Power Management Software

Compaq Power Management Software allows system administrators to

monitor, and to manage, the power being supplied to an entire network of

servers and workstations.

Software capabilities include:

■ Monitoring utility power, and the power supplied by the UPS.

■ Logging events, such as utility power blackouts and brownouts.

■ Prioritizing protected devices.

■ Powering up and powering down protected devices.

For example, if Compaq Power Management Software detects an extended

utility power blackout, it will initiate the prioritized shutdown sequence

specified by the system administrator.

This sequence might include:

■ Saving work-in-progress throughout the network.

■ Powering down non-critical devices, to extend the battery power

available to other devices.

■ After saving the necessary information, completing the orderly device

shutdown.

For more information on using Compaq Power Management Software, refer to

the Compaq Power Products Software Reference Guide section of the Power

Products Documentation CD (included with the UPS kit).

Hardware Option Cards

The 3000 Series UPS include an option slot that will accommodate one of

these hardware option cards:

■ Compaq Multi-Server UPS Card (option kit part number 123508-B21)

■ Compaq Scalable UPS Card (option kit part number 123509-B21)

■ Compaq SNMP-EN Internal Adapter (option kit part number

347225-B21)

Overview 1-9

Compaq Multi-Server UPS Card

A standard UPS can communicate directly with a single host computer. The

Multi-Server UPS Card expands the communications capability of the UPS so

that a single UPS that can exchange data with up to three host computers.

Compaq Power Management Software enables a single UPS with a

Multi-Server UPS Card to protect up to three servers. Individual server control

can be obtained by connecting the servers to different UPS load segments.

For example, if a network includes three servers (with one running Windows

NT, one running Unix, and one running NetWare), a Multi-Server Card can be

used to establish direct communications between the UPS and all three servers.

Use a single UPS load segment to supply power to a particular server and to

the devices associated with that server.

Compaq Scalable UPS Card

The Scalable UPS Card makes up to three UPS units appear as a single virtual

UPS to the host computer and, with Compaq Power Management Software,

allows scaling up the level of power protection available to the system.

For example, connecting three R3000 UPS units to a Scalable UPS Card

creates a virtual 9000VA UPS. Since the R3000 UPS each have three load

segments, the virtual UPS will have nine independently controlled load

segments.

However, no single load can be greater than the lowest rated UPS. For

instance, connecting three 1KVA UPSs with a Scalable UPS Card could not

support a single 1200VA load.

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