Ultratec SUPERPRINT 4425 User manual

Category
Telephones
Type
User manual

This manual is also suitable for

USING YOUR
SUPERPRINT 4425
&
LARGE VISUAL DISPLAY
(LVD)
305-003603
Ultratec, Inc.
450 Science Drive
Madison,WI 53711
(608) 238-5400 (Voice/TTY)
Fax: (608) 238-3008
Email: service@ultratec.com
www.ultratec.com
Fourth Edition
First Printing
April 2002
© 1997-2002 Ultratec, Inc.
and Turbo Code are registered trademarks of Ultratec, Inc.
Superprint 4425 and Auto ID are trademarks of Ultratec, Inc.
Acknowledgement
In 1963, Dr. Robert H.Weitbrecht, an
American physicist who was deaf,
developed an acoustic coupler that could
send and receive teletypewriter signals
over the telephone lines. His invention, the
Weitbrecht Modem, enabled people who
are deaf to use the telephone for the first
time.
While modern technology now makes it
possible to build advanced microcomputer
devices like your new Ultratec text
telephone, the Weitbrecht modem remains
the major technological breakthrough that began
telecommunications for the deaf. Ultratec wishes to
acknowledge the importance of Dr Weitbrecht’s contribution
to the welfare of people who are deaf the world over.
Dr. Robert H. Weitbrecht,
1920–1983, inventor of
the first TTY modem.
CONTENTS
Important safety instructions p. 4
Introduction p. 6
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Chapter 1 Set-up p. 9
Plugging in power, a telephone line and the LVD . . . . . . . .10
About the control key . . . . . . . . . . . . . . . . . . . . . . . .13
Turning on the LVD option + . . . . . . . . . . . . . . . . . .14
Using the Large Visual Display (LVD) . . . . . . . . . . . . . . . . .15
About the clock + . . . . . . . . . . . . . . . . . . . . . . . . . .15
Setting the clock + . . . . . . . . . . . . . . . . . . . . . . . . .15
Superprint 4425 function keys . . . . . . . . . . . . . . . . . . . . .16
About Auto ID
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
About the printer + . . . . . . . . . . . . . . . . . . . . . . . . .20
About the built-in help feature + . . . . . . . . . . . . . . .21
Chapter 2 Calling p. 23
Making a call in direct connect + . . . . . . . . . . . . . . .24
Dialing tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Using the hangup key + . . . . . . . . . . . . . . . . . . . . . .26
Answering a call in direct connect . . . . . . . . . . . . . . . . . .27
Acoustic calling and answering . . . . . . . . . . . . . . . . . . . . .28
About Turbo Code
®
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Turning Turbo Code on and off + + . . . . . . . . . . .29
Using Turbo Code interrupt + . . . . . . . . . . . . . . . . .29
Reading conversation memory + . . . . . . . . . . . . . . .31
Chapter 3 Advanced calling p. 33
Using the greeting memo + . . . . . . . . . . . . . . . . . . .34
Using the TTY Announcer
+ . . . . . . . . . . . . . . .35
Wait for response + + . . . . . . . . . . . . . . . . . . . . .36
Using the relay voice announcer + . . . . . . . . . . . . . .36
Saving a relay voice announcer number + . . . . . . . . .37
9Ctrl
VCtrl
WShiftCtrl
SpacebarCtrl
4Ctrl
Shift
I
Ctrl
BShiftCtrl
2Ctrl
1
Ctrl
HCtrl
3Ctrl
9Ctrl
TCtrl
9Ctrl
Ctrl
CONTENTS • 1
Auto busy redial + +
. . . . . . . . . . . . . . . . . . . . .38
Change to other TTY + + . . . . . . . . . . . . . . . . . .38
Three-way calling + + . . . . . . . . . . . . . . . . . . . . . .39
Transferring a call + . . . . . . . . . . . . . . . . . . . . . . . . .39
Chapter 4 Auto-answer p. 41
How auto-answer works . . . . . . . . . . . . . . . . . . . . . . . . .42
Turning on auto-answer + . . . . . . . . . . . . . . . . . . . .43
Turning off auto-answer . . . . . . . . . . . . . . . . . . . . . . .43
Interrupting auto-answer . . . . . . . . . . . . . . . . . . . . . .43
Reading auto-answer messages . . . . . . . . . . . . . . . . . .44
Changing the contents of the pre-programmed
auto-answer memo + . . . . . . . . . . . . . . . . . . . . . . .45
Auto-answer options . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Remote message retrieval . . . . . . . . . . . . . . . . . . . . . . . . .48
Chapter 5 Memos p. 51
Saving a memo + . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Sending a memo + . . . . . . . . . . . . . . . . . . . . . . . . . .53
Editing or clearing a memo . . . . . . . . . . . . . . . . . . . . . . . .54
Printing memos + . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Saving a conversation as a memo . . . . . . . . . . . . . . . . . . .56
Chapter 6 Directory p. 57
Saving a telephone number + . . . . . . . . . . . . . .58
Editing or clearing a telephone number . . . . . . . . . . . . . .60
Printing directory numbers + . . . . . . . . . . . . . .61
Chapter 7 Options p. 63
Setting the print case + . . . . . . . . . . . . . . . . . . . . . .64
Changing to an external printer + . . . . . . . . . . . . . .64
Setting the print size + . . . . . . . . . . . . . . . . . . . . . . .64
Setting up to use an LVD + . . . . . . . . . . . . . . . . . . .65
Setting the display mode + . . . . . . . . . . . . . . . . . . . .65
Setting pulse dialing + . . . . . . . . . . . . . . . . . . . . . . . .66
Setting the number of auto-answer rings + . . . . . . .66
9Ctrl
9Ctrl
9Ctrl
9Ctrl
9Ctrl
9Ctrl
9Ctrl
BackspaceCtrl
BackspaceCtrl
6Ctrl
5Ctrl
6Ctrl
6Ctrl
Esc
Esc
Esc
+
=
Ctrl
1
Ctrl
FShiftCtrl
CShiftCtrl
ReturnShiftCtrl
2 • CONTENTS
Setting the outgoing auto-answer memo + . . . . . . . .67
Changing the auto-answer password + . . . . . . . . . . .67
Changing the greeting memo + . . . . . . . . . . . . . . . .68
Turning off printing of the date and time + . . . . . . .68
Setting the date and time + . . . . . . . . . . . . . . . . . . .68
Saving a relay voice announcer number + . . . . . . . . .69
Turning off Turbo Code + . . . . . . . . . . . . . . . . . . . . .70
Turning off Auto ID + . . . . . . . . . . . . . . . . . . . . . . . .70
Turning off interrupt + . . . . . . . . . . . . . . . . . . . . . . .70
Changing ASCII seek time + . . . . . . . . . . . . . . . . . . .71
Turning off the auto-answer
relay voice announcer + . . . . . . . . . . . . . . . . . . . . .71
Chapter 8 Care & repair p. 73
Replacing the printer paper . . . . . . . . . . . . . . . . . . . . . . . .74
About the batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Replacing the batteries . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Chapter 9 Codes p. 81
Setting the Baudot code baud rate + . . . . . . . . . . . .82
ASCII code + . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Appendix A Using an external printer p. 87
Sticky keys p. 88
Specifications p. 89
Index p. 92
Conversation etiquette Back cover
9Ctrl
0Ctrl
9Ctrl
9Ctrl
9Ctrl
9Ctrl
9Ctrl
9Ctrl
9Ctrl
9Ctrl
9Ctrl
9Ctrl
9Ctrl
CONTENTS • 3
Important Safety Instructions
General safety
Save these instructions!
When using your Superprint 4425 and LVD, always follow these basic
safety precautions to reduce the risk of fire, electric shock, and injury to
persons.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the Superprint 4425
and LVD.
3. Unplug the Superprint 4425 and the LVD from the wall outlet
before cleaning. Do not use liquid or aerosol cleaners. Use a damp
cloth for cleaning.
4. Do not use the Superprint 4425 or the LVD near water, for example,
near a bath tub, wash bowl, kitchen sink, laundry tub, in a wet
basement, or near a swimming pool.
5. Do not place the Superprint 4425 or the LVD on an unstable cart,
stand, or table. The unit may fall, causing serious damage to the
Superprint 4425 or the LVD.
6. The Superprint 4425 and the LVD should be operated only from the
type of power source indicated on the marking label. If you are not
sure of the type of power supply to your home, consult your dealer or
local power company.
7. Do not allow anything to rest on the power cord. Do not locate the
Superprint 4425 or the LVD where the cord will be damaged by
persons walking on it.
8. Do not overload wall outlets and extension cords. This overloading
can result in a fire or electric shock.
9. To reduce the risk of electric shock, do not disassemble the
Superprint 4425 or LVD. Take them to a qualified service person
when service or repair is required. Opening or removing covers may
expose you to dangerous voltages or other risks. Incorrect re-assembly
can cause electric shock when the unit is used again.
10. Avoid using a telephone (except a cordless type) during an electrical
storm. There is a remote risk of electric shock from lightning.
4 • IMPORTANT SAFETY INSTRUCTIONS
11. Unplug the Superprint 4425 and LVD from the wall outlet and refer
servicing to qualified service personnel under the following
conditions:
a. When the power supply cord or plug is damaged or frayed.
b. If liquid has been spilled into the Superprint 4425 or LVD.
c. If the Superprint 4425 or the LVD has been exposed to rain or
water.
d. If the Superprint 4425 or LVD does not operate normally by
following the operating instructions. Adjust only those controls,
that are covered by the operating instructions because improper
adjustment of other controls may result in damage and will often
require extensive work by a qualified technician to restore the
Superprint 4425 or LVD to normal operation.
e. If the Superprint 4425 or LVD has been dropped and/or damaged.
f. If the Superprint 4425 or LVD exhibits a distinct change in
performance.
12. Do not use the telephone to report a gas leak in the vicinity of the
leak.
13. Ultratec recommends plugging your Superprint 4425 and LVD into a
surge-protected outlet. This will protect the equipment from damage
caused by electrical surges due to lightening or other causes.
Battery safety
Caution: To reduce the risk of fire or injury to persons, read and follow
these instructions:
1. Use only the type and size battery specified in the battery
instructions for your unit.
2. Do not dispose of the batteries in a fire. Cells may explode. Check
local codes for possible special disposal instructions.
3. Do not open or mutilate the batteries. Released electrolyte is
corrosive and may cause damage to the eyes or skin. It may be toxic if
swallowed.
4. Exercise care in handling batteries in order not to short them with
conducting materials such as rings, bracelets, and keys. The battery
or conductor may overheat and cause burns.
IMPORTANT SAFETY INSTRUCTIONS • 5
INTRODUCTION
Features
Welcome to the Superprint 4425
TTY from Ultratec. Your new TTY
has the following special features:
A ring flasher that tells you when someone is calling.
Turbo Code
®
communication protocol. This feature transmits signals
to other Turbo Code TTYs as fast as you type. Turbo Code also lets you
interrupt the other person’s typing.
Auto ID
alerting system. Auto ID automatically alerts the answering
party that you are calling by TTY.
The relay voice announcer sends a voice message saying, “Please use
text telephone or dial relay,” followed by your relay service number.
Other features that make calling quick and easy are the following:
Normal, bold, or wide print sizes.
Auto-answer answers calls while you are gone and plays back
messages when you return or when you call from another TTY.
Call progress shows ringing or busy status of the telephone line.
Keyboard dialing from the keyboard or memory, and redialing of
the last number called.
Call transfer, conference calling, and credit card calling.
32k memory—enough to save hundreds of memos and telephone
numbers.
Automatic printing of the date and the time on
conversations and auto-answer messages.
An extra telephone jack for a signaler or telephone.
Sticky keys, a feature that allows typing with only one finger if
necessary.
Please note that in this manual TTY, TDD, and text telephone all refer to
the same device.
6 • INTRODUCTION
Overview
INTRODUCTION 7
8 INTRODUCTION
SETUP 9
All you need to do to set up the Superprint 4425 and Large Visual
Display (LVD) is plug them in. You must plug in the Superprint 4425
AC adapter for at least 24 hours to charge the batteries. The ring flasher
will not work properly until the batteries are fully charged. After that,
leave both AC adapters plugged in all the time unless you need to use
batteries during a power outage or while traveling. (The LVD does not
have a battery and can only be used with the AC adapter.)
The best way to use the Superprint 4425 is to plug in a telephone line.
This is called direct connect. But if you cannot plug in a telephone line,
you can also make and answer calls by putting a telephone handset in the
Superprint 4425 acoustic cups.
Plugging in power, a telephone line and the LVD p. 10
About the control key p. 13
Turning on the LVD option + p. 14
Using the Large Visual Display (LVD) p. 15
About the clock + p. 15
Setting the clock + p. 15
Superprint 4425 function keys p. 16
About Auto ID p. 19
About the printer + p. 20
About the built-in help feature + p. 21
HCtrl
3Ctrl
9Ctrl
TCtrl
9Ctrl
Ctrl
SETUP
CHAPTER
1
Plugging in power, a telephone line and the
LVD
Be sure to pull the plastic tab out of the battery compartment under the
Superprint 4425 before you plug in the AC adapter.
Caution! The Large Visual Display (LVD) comes with its own AC
adapter. Do not mix up the Superprint 4425 and LVD adapters. If you
plug the Superprint 4425 adapter into the LVD, you will damage the
LVD. If you plug the LVD adapter into the Superprint 4425, you will
damage the Superprint 4425.
Do not plug the Superprint 4425 into any line other than a standard
analog telephone line. If you do, you may damage your telephone
system or the Superprint 4425, and you will void your warranty.
10 SETUP
LVD Adapter The
LVD adapter is smaller,
heavier, almost square,
and has a smooth black
surface. It has no label.
Superprint 4425
Adapter The
Superprint 4425
adapter is more
rectangular and has a
rougher surface. The
label says “Ultratec.”
SETUP 11
1. Plug the small
end of the
ribbon cable
into the LVD.
2. Plug the large
end of the
ribbon cable
into the
Superprint
4425.
3. Plug one end
of the tele-
phone line into
either
telephone jack
on the
Superprint
4425.
4. Plug the other
end of the
telephone line
into a tele-
phone wall
outlet.
5. Plug the
Superprint
4425 AC
adapter cord
into the jack
on the back of
the Superprint
4425.
6. Plug the
Superprint
4425 AC
adapter into an
electrical
outlet.
7. Plug the LVD
AC adapter
cord into the
LVD.
8. Plug the LVD
AC adapter
into an elec-
trical outlet.
The picture on the previous page shows how to set up for direct connect
use. Direct connect means that the telephone line is plugged directly into
the Superprint 4425. You do not need a telephone. When you use direct
connect, you can dial directly from the keyboard and use auto-answer.
You can also connect by putting a telephone handset in the acoustic cups
if for some reason you cannot plug a telephone line into the Superprint
4425. See Acoustic calling and answering on page 28 for more
information.
Charging the batteries
The AC adapter supplies electricity to the Superprint 4425 and charges
the batteries. Leaving the AC adapter plugged in will not harm the
Superprint 4425 or the batteries.
Leave the AC adapter plugged in for 24 hours to charge the batteries
when you set up your Superprint 4425. You can use the Superprint 4425
at the same time. Fully-charged batteries will provide 45 to 60 minutes
of normal use. For more information on using battery power, see About
the batteries on page 75.
What kind of telephone line?
When the telephone line is directly connected to the Superprint 4425,
you need a standard (analog) telephone line with either pulse or tone
dialing. If you plan to use the Superprint 4425 in an office, the line may
need modification because many offices have digital telephone systems.
Contact your telephone installer to insure your line supports a standard
single-line telephone. This is the same kind of line you need for many fax
machines or computer modems.
Setting pulse or tone dialing
Your Superprint 4425 comes set for tone dialing, which is used by most
telephone lines. If your line uses pulse dialing, make sure the Superprint
4425 is set to use pulse dialing. For more information, see Setting pulse
dialing on page 66.
12 SETUP
Connecting a signaler or telephone
The Superprint 4425 has an extra jack for a telephone or a signaler. You
can use either jack for the telephone line.
About the control key
The control key, , gives instructions to the Superprint 4425 when you
hold it down and press a function key. Most of the function keys are on
the top row of the Superprint 4425. See Superprint 4425 function
keys on pages 16–18 for a complete list.
You must hold down the key while pressing the other key. For
example, to dial, hold down the key while you press the key.
1
Ctrl
Ctrl
Ctrl
Ctrl
SETUP 13
When you use a function, you can use the escape key to quit
whatever you are doing and save changes.
Esc
Turning on the LVD option +
9Ctrl
14 SETUP
1. Press the options key (hold
down the key and press
the key).
2. Press the key until you
see the LVD option on the
display.
3. Press the to change
the setting to ON.
4. Press the key when you
finish. The LVD setting
stays on until you change it.
Esc
Spacebar
Return
9
Ctrl
Using the Large Visual Display (LVD)
Use the switch on the back of the LVD to turn it on or off when you are
not using it.
LVD prompts
Some display messages will be slightly different on the LVD than on the
Superprint 4425 display because the LVD displays 15 characters per line
while the Superprint 4425 displays 20 characters per line.
About the clock +
The clock feature displays and prints the date and time at the beginning
of each conversation, at the beginning of each auto-answer message, and
whenever you press the time key, + .
Setting the clock +
You must set the clock after you plug in the Superprint 4425 to display
and print the correct date and time. Follow these steps to set the clock:
1. Press the options key ( + ). You will see PRINT (UP/LOW)
CASE on the display.
2. Press the key until you see CHANGE CLOCK (NO) on the
display.
3. Press the key to change the display to CHANGE CLOCK (YES).
4. Press the key. The display shows the date and time with the
month blinking.
5. Press the or the key to change the setting.
6. Press the key to move to the next setting.
7. Repeat steps 5 and 6 to change the day, year, and time.
Press the key when you finish.
Esc
Return
BackspaceSpacebar
Return
Y
Return
9Ctrl
9Ctrl
TCtrl
TCtrl
SETUP 15
Superprint 4425 function keys
16 SETUP
This diagram shows the most important Superprint 4425 functions.
Functions tell the Superprint 4425 to do something or change a setting.
For example, the auto-answer function turns on auto-answer, and the
options function can be used to change the print size. All functions begin
+
hangs up
the tele-
phone line
(page 26).
2Ctrl
+
turns the
printer on
and off
(page 20).
3
Ctrl
Hold down
this key
before
pressing a
function
key.
+
sends the
greeting
memo
(page 34).
4Ctrl
+
sends a
memo
(page 53).
5Ctrl
+
saves or edits
a memo
(page 52).
6Ctrl
+
dials a
telephone
number
(page 24).
1
Ctrl
+
turns on the
relay voice
announcer
(page 36).
VCtrl
by pressing and holding the key. The chart on the next page lists all
of the Superprint 4425 functions. Use the page numbers to find more
information about each function.
Ctrl
SETUP 17
+
clears all or
part of
memory
(page 32).
8Ctrl
+
changes
settings
(page 63).
9Ctrl
+
changes
codes
(page 81).
0Ctrl
+
turns on
auto-answer
(page 41).
+
=
Ctrl
+
saves
telephone
numbers
(page 57).
BckspCtrl
+
turns on
the TTY
Announcer
(page 35).
SpacebarCtrl
+
tells how
to use
functions
(page 21).
HCtrl
Complete list of function keys
Dial + Dials a telephone number p. 24
Hangup + Hangs up the telephone line p. 26
Print + Turns the printer on and off p. 20
Greeting + Sends the greeting memo p. 34
Send memo + Sends a memo p. 53
Memo + Saves, edits, or clears a memo p. 52
Save + Saves a conversation as a memo. p. 56
conversation
Clear + Clears all or part of memory p. 32
Options + Changes settings p. 63
Code + Changes codes p. 81
Auto-answer + Turns on auto-answer p. 41
Directory + Saves telephone numbers p. 57
Help + Explains how to use functions p. 21
Relay voice + Turns on the relay voice announcer p. 36
Announcer + Turns on the TTY Announcer p. 35
Interrupt + Interrupts the other person p. 29
Time + Displays/prints the date and time p. 15
Auto busy + + Redials a busy number up p. 38
redial to 30 times
Wait for + + Flashes ring flasher when p. 36
response on-hold ends
Three-way + + Uses three-way calling telephone p. 39
calling service
Change to + + Changes from Turbo Code to p. 29
Baudot Baudot code
Remain + Shows space in memo or directory p. 53
memory
Sensitivity + Improves reception (Baudot only) p. 77
Change to + + Puts call on hold to change to p. 38
other TTY other TTY
CShiftCtrl
SCtrl
RCtrl
BShiftCtrl
FShiftCtrl
WShiftCtrl
ReturnShiftCtrl
TCtrl
I
Ctrl
SpacebarCtrl
VCtrl
HCtrl
BackspaceCtrl
+
=
Ctrl
0Ctrl
9Ctrl
8Ctrl
7Ctrl
6Ctrl
5Ctrl
4Ctrl
3Ctrl
2Ctrl
1
Ctrl
18 SETUP
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Ultratec SUPERPRINT 4425 User manual

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Telephones
Type
User manual
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