Trendnet RB-TPL-407E2K User guide

Brand: Trendnet

Model: RB-TPL-407E2K

Category: PowerLine network adapters

Type: User guide

This manual is also suitable for

TPL-407E2K

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©Copyright2015TRENDnet.AllRightsReserved.  



TRENDnetUser’sGuide



TableofContents

i

Contents



ProductOverview.............................................................................1



PackageContents..........................................................................................................1



Features.........................................................................................................................1



ProductHardwareFeatures...........................................................................................2



InstallingyourPowerlineAdapters...................................................4



BeforeyouInstall...........................................................................................................4



ConnectaPowerlineadaptertoyourrouter................................................................4



Addadapterstoyournetwork......................................................................................5



SecuringyourPowerlineNetwork....................................................5



UsingtheSyncbutton....................................................................................................6



ChangeyourdefaultencryptionkeyusingtheSyncbutton.....................................6



AddadaptersusingtheSyncbutton.........................................................................8



UsingthePowerlineUtility.............................................................10



Installingtheutility......................................................................................................10



PowerlineUtilityOverview.....................................................................................11



Addadaptersintheutilityandcreateacustomizedencryptionkey.....................15



UpgradeFirmware..................................................................................................17



RestartorReset.......................................................................................................18



Troubleshooting.............................................................................19



Appendix........................................................................................20

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  



©Copyright2016TRENDnet.AllRightsReserved.  



TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K

1

ProductOverview



TPL‐407E   TPL‐407E2K



PackageContents

TPL‐407Epackageincludes:

 1xTPL‐407E

 QuickInstallationGuide

 Networkcable(1.5m/5ft.)



TPL‐407E2Kpackageincludes:

 2xTPL‐407E

 QuickInstallationGuide

 2xNetworkcables(1.5m/5ft.)



Features



The Powerline 500 AV Adapter with Built‐In Outlet, model TPL‐407E, uses existing

electrical lines to create a high speed network. Two adapters are needed to start a

network.Connectoneadaptertoyourrouterandpluganotheradapterintoanoutleton

yourelectricalsystemforinstanthigh

speednetworkaccess.Thecompactformfactor

savesspaceandoffersanadditionalelectricaloutlet.



Powerline500

Powerlinenetworkingoverexistingelectricallines**

Built‐InOutlet

Neverloseanelectricaloutletwiththebuilt‐insocket—Plugtheadapterintoanoutlet,

thenpluginotherdevices

NoiseFilter

Advancedelectrical

noisefilterboostsperformance

MultipleAdapters

Twoadaptersareneedstostartanetwork—useupto8adapters*

EasyInstallation

Simplyplugintheadapters

CrossCompatible

TRENDnetPowerlineHomeplugAVadaptersworktogether***

SyncButton

PresstheSyncbuttontochangeexistingencryptionkeys

EnergySavings

PowerSavemode

reduceselectricalconsumptionbyupto80%



*Maximumof8adapters(nodes)recommendedforstreamingvideoacrossyournetwork.

** 500Mbps is the maximum theoretical Powerline data rate.Actual throughput will vary

dependingonenvironment.

***NetworkedPowerlinedevicesneedto beplugged intopoweroutletsthatareonthe same

electricalsystem.

****GFCIoutlets

andAFCIcircuitbreakersmaydegradePowerlinenetworksignals.

  



©Copyright2016TRENDnet.AllRightsReserved.  



TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K

2

Sync/ResetButton



ProductHardwareFeatures



DeviceLabel



     

 NetworkPort‐ConnectanEthernetcable(alsocallednetworkcable)from

yourPowerlineadapterEthernetportandtoyourcomputerornetworkdevice.



 SyncButton–Changesthedefaultencryptionkeyorresetstheunittofactory

defaults.Seetablebelowforfunction.



Hardware&Firmware

Version

DevicePassword(DPW)

DeviceMACAddress

DeviceSerialNumber

ProductModel

POWERLED

ETHERNETLED

DATA LED

PowerProng

  

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©Copyright2016TRENDnet.AllRightsReserved.  



TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K

3



 PowerProng–Plugsintoanavailablepoweroutlet.



 DiagnosticLEDs–Indicatesthedevicestatusandconnectivity.



Note:ThefollowingfactorsmayaffectthePowerlinenetwork’sconnectionquality:

 Noise – Generated by appliances which use your electrical system (e.g.

Microwaves, ovens, blow dryer,

iron, dishwasher, etc.). The quality of your

household electrical wiring may also cause additional noise on your electrical

system.

 Distance – Long lengths of electrical wiring through your electrical system

betweenconnectedPowerlineadapters.



Power Saving: Thedevicewillautomaticallyreducepowerusagewhentheconnected

deviceviaEthernet

ispoweredoff,unpluggedorinactiveformorethan5minutes.The

devicewillreturntoactivemodewhentheconnecteddeviceviaEthernetispoweredon

andthelinkisactive.

Note:ThisdeviceoffersEUcompliantStandbymodefunctionality.Toturnoffthedevice,

unplugitfromthepower

outlet.

Button Action Function

Sync/

Reset

(seethe

section

Usingthe

SyncButton

for

instructions)

Sync

Push/holdfor3

seconds,

thenrelease

InitiateSync/Connectionandgeneraterandom

networkname/key(DATALEDwillgooffthen

returntosolidafterconnectionismade).

Note:ThesecondaryoradditionalPowerline

adapter’sLinkbuttonmustalsobepushedwithin2

minutes(120sec)ofpushingtheLinkbuttonon

the

firstadapterinordertoestablishconnectivity.

Reset

Push/Holdfor10

seconds,

thenrelease

Resetdevicetofactorydefaults(AllLEDswillturn

offandturnbackon).

Note:Willresettothefactorydefaultprivate

networkname“HomePlugAV”.

LED Color Sequence Definition

POWER

Green On Devicepoweredon

N/A Off Devicepoweredoff

ETHERNET

Green On

10/20Mbps,100/200Mbps

(Half/FullDuplex)connected

N/A Off Portdisconnected/noEthernetlink

DATA

(Powerline)



Green

On Powerlineconnected

Blinking

SyncingorPowerlinedata

transmitting/receiving(Connectionqualityis

Best)

N/A Off Powerlineisnotsyncedorconnected

  



©Copyright2016TRENDnet.AllRightsReserved.  



TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K

4

InstallingyourPowerlineAdapters



BeforeyouInstall



1.Beforeyouproceedwiththeinstallation,verifythefollowing:

 Youalreadyhavearouteralreadyinstalled.

 YoualreadyhaveInternetaccessthroughyourexistingnetwork.

 AnEthernetport(alsocalledLANport)isavailableonyourrouter.

 VerifythatyouhaveatleasttwoPowerline

adapters.Youwillneedatleasttwo

PowerlineadapterstocreateaPowerlinenetwork.

Note: The TPL‐407E package only includes a single Powerline adapter. Please

ensure that your other Powerline adapter is HomePlug® AV or IEEE 1901

compliant(e.g.TRENDnetmodelsTPL‐407E,TPL‐410APoranotherTPL‐407E.)



2.PlanthelocationofwhereyouwillinstallyourPowerlineadapters.

 Avoid plugging the adapters into power strips, extension cords, or surge

protectorsasthismaypreventtheadapterfromfunctioningcorrectlyordegrade

performance.

 Avoidpluggingtheadaptersintowallpoweroutletsthatarecontrolledbya

light

switchtopreventthePowerlineadapterfrombeingturnedoffaccidentally.

 Avoid plugging the adapters into wall power outlets that are located near

appliancesthatconsumealotofpower(e.g.refrigerators,washers,dryers)as

thismaydegradeperformance.

 Makesurethereisanavailablewallpower

outletintheroomwheretherouter

isinstalledandalsoneartherouter.

 Makesurethereisanavailablewallpoweroutletintheroomwhereyouwant

toextendnetworkconnectivity.

ConnectaPowerlineadaptertoyourrouter



1.PlugthePowerlineadapterintoanavailablewallpoweroutletnearyourrouter.

Note:ThiswillallowdevicesconnectedtoyourPowerlinenetworktoaccesstheInternet

andotherdevicesconnectedtoyournetwork.



2.ConnecttheincludedEthernetcable(alsocallednetworkcable)fromtheEthernetport

(also

callednetworkport)ofyourPowerlineadaptertoanavailableEthernetport(also

calledLANport)onyourrouter.



3.OncethePowerlineadapterisinstalledandconnectedtoyourrouter,verifythatthe

PowerLEDisonorblinkingandtheEthernetLEDisonorblinking.



  



©Copyright2016TRENDnet.AllRightsReserved.  



TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K

5

Addadapterstoyournetwork



OnceyouhaveinstalledandconnectedthefirstPowerlineadaptertoyourrouter,you

caneasilyextendyournetworktootherroomsbyaddingadditionalPowerlineadapters.



ToextendyournetworkusinganadditionalPowerlineadapter:



1.First,makesurethefirstPowerlineadapterisinstalledandconnectedto

yourrouter.

Note:ThiswillallowdevicesconnectedtoyourPowerlinenetworktoaccesstheInternet

andotherdevicesconnectedtoyournetwork.



2.PlugtheadditionalPower lineadapterintoanavailablewallpoweroutletinanother

room near a computer or network device(e.g. game consoles, network‐enabledTVs,

network

attached storage,networkmedia server/players,etc.) thatyouwouldlike to

connecttoyournetwork.



3.ConnecttheincludedEthernetcablefromtheEthernetportonyourPowerlineadapter

tothetotheEthernetportofyourcomputersornetworkdevices.



4.AftertheadditionalPowerlineadapterisconnected

andinstalledtoyourcomputeror

networkdevice,waitfortheDATALEDtoturnon.AftertheDATALEDturnson,verify

thatthePowerLEDison,theDATALEDisonorblinking,andtheETHERNETLEDisonor

blinking.



Note:ToverifythatyourPowerline

adaptersareconnectedsuccessfullytoyournetwork,

youcancheckifthecomputer(s)ornetworkdevice(s)canaccesstheInternetthroughyour

Powerlinenetwork.



ToinstalladditionalPowerlineadaptersinotherrooms, repeatthestepsaboveforeach

adapter.



SecuringyourPowerlineNetwork



PowerlinenetworksconsistoftwoormorePowerlinedevicesconnectedtogetherusing

thesameencryptionkey.TRENDnetPowerlineadaptersautomaticallyconnecttoeach

other over a secure encrypted signal and share the same encryption key (Default

encryptionkey:HomePlugAV).



InorderforyourPowerlinedevicestoconnecttothesame

Powerlinenetwork,thesame

encryption key must be assigned to all Powerline devices in that network.Powerline

devicesthatarenotassignedthesameencryptionkeywillnotbeabletoconnecttothe

Powerlinenetwork.



Foradditionalsecurity,TRENDnetrecommendschangingadapterdefaultencryptionkey

topreventaneighbor

withaPowerlineadapterandthesamedefaultencryptionkeyfrom

gainingaccesstoyournetwork.



Note:AfterthedefaultencryptionkeyhasbeenchangedandthePowerlineadaptershave

been connected using a new encryption key, the Powerline adapters will retain their

securitysettingswhentheyare unpluggedand

movedto a newlocation.No additional

reconfigurationofthePowerlineadaptersisneededafterthedefaultencryptionhasbeen

changed.



Therearetwomethodstochangethedefaultencryptionkey:



 UsethephysicalSyncbuttononyourPowerlineadaptertogeneratearandom

encryptionkey.

****Recommendedmethod****



OR

 Create a customized encryption key for your Powerline network using the

includedPowerlineUtility.

*****IfusersfirstusetheSyncbuttonmethod, theadapterswillneedtobe

reset to factory defaults in order to change setting using the Powerline

Utility****



  



©Copyright2016TRENDnet.AllRightsReserved.  



TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K

6

UsingtheSyncbutton



ChangeyourdefaultencryptionkeyusingtheSyncbutton



ThephysicalSyncbuttononthePowerlineadapterprovidesaneasymethodofchanging

thedefaultencryptionkey.TheSyncbuttongeneratesarandomencryptionkeyforyour

Powerlinenetwork.

Note: The default encryption key assigned to TRENDnet Powerline adapters is



HomePlugAV.Beforechangingthedefaultencryption,pleaseensurethatyourPowerline

adaptersarealreadyinstalledandconnectedusingthedefaultencryptionkey.



ImportantNote:WhenusingtheSyncButtontochangethedefaultencryptionkey,itis

highlyrecommendedtoplugtheadaptersintonearbyoutletsfirstandfollowthe

Sync

buttonprocedurebeforeinstallingtheadaptersinthedesiredlocations.

  



©Copyright2016TRENDnet.AllRightsReserved.  



7



TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K

TheLinkbuttonprocedurebelowappliestothefollowingTRENDnetmodels:TPL‐407E/TPL‐407E2K

Note:TheproductimagesinthediagrambelowmaynotaccuratelyillustrateyourexactPowerlinemodel.



  



©Copyright2016TRENDnet.AllRightsReserved.  



8



TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K

AddadaptersusingtheSyncbutton

Ifyouhavechangedthedefaultencryptionkeyassignedtoyouradapters,additionaladapterswillnotautomaticallyconnecttoyourPowerlinenetworkaftertheyarepluggedintoawall

poweroutlet.Foranyadditionaladapters,youwillneedtousetheSyncbuttontoconnect

anyadditionaladapterstousethesameencryptionkeyofyourexistingPowerlinenetwork.

Usetheprocedure(AdapterC)belowtoconnectadditionaladapters.Repeattheprocedure(AdapterC)belowforeachadditionaladapteryouaddtoyournetwork.



TheLinkbuttonprocedurebelowappliestothefollowingTRENDnetmodels:

TPL‐407E/TPL‐407E2K

Note:TheproductimagesinthediagrambelowmaynotaccuratelyillustrateyourexactPowerlinemodel.



  



©Copyright2016TRENDnet.AllRightsReserved.  



9



TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K

IfaddingaTRENDnetadaptermodels(AdapterC)notlistedinthepreviouspage,pleasefollowtheAlternativeLinkbuttonprocedurebelow.

Note:TheproductimagesinthediagrambelowmaynotaccuratelyillustrateyourexactPowerlinemodel.



  



©Copyright2016TRENDnet.AllRightsReserved.  



10



TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K

UsingthePowerlineUtility



ThePowerlineUtilityallowsyoutodothefollowing:

 CreateacustomizedencryptionkeyforyourPowerlinenetworkandapplyitto

multiplePowerlineadaptersatthesametime.

 ViewthePowerlineadaptersconnectedtoyournetwork(usingtheMAC

address)andtheapproximateconnectionqualityandspeed

ofeachPowerline

adapter.

 ViewandupgradePowerlineadapterfirmware.

Note:LinkspeeddisplayedintheutilityofyourPowerlineadapterstoanother

throughyourelectricalsystemisestimated.Actuallinkspeedmayvary.



Beforeinstallingandusingtheutility,pleaseensurethefollowing:

 WritedowntheDevice

Password(DPW)(16‐digitcharactersA‐Zonly)and

MACAddress(12‐digitcharactersa‐f,A‐F,0‐9)ofeachPowerlineadapteras

thiswillberequiredtochangetheencryptionkeyformultiplePowerline

adapters.

 Makesureyourcomputerinwhichyouareinstallingtheutilityis

connectedto

yournetworkandyourPowerlineadaptersarealsoconnectedtoyournetwork.

 IfyouhavechangedyourencryptionkeyusingtheLinkbuttonandyouare

creatingacustomizedencryptionkey,itisrequiredtoresetallPowerline

devicestofactorydefaultsusingthephysicalResetbutton

onyourPowerline

adapterfirstbeforeusingtheutility.

 PleaseensurethatyourPowerlineadaptersarealreadyinstalledandconnected

andtheEthernetportoneachadapterisconnectedtoadevicepoweredon.



Installingtheutility



1. DownloadthePowerlineUtilityfromwww.trendnet.com,gotoproductpage/

downloadsection



2. UnzipthefileandrunthePowerlineUtility



 



3. Followthestepstocompletetheinstallation.Onceinstalled,doubleclickon

thePPUiconfromyourdesktoptolaunchtheutility.



  



©Copyright2015TRENDnet.AllRightsReserved.  



11



TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K



PowerlineUtilityOverview

MainWindow



LocalDevice

The Powerline adapter

connected to your

router.

Note: If your computer

is connected directly to

yourPowerlineadapter,

the Local Device listed

will be the Powerline

adapter your computer

isdirectlyconnectedto.

RemoteDevices

Powerline adapters in

remote locations that are

connected to the selected

Powerline adapter (Local

Device)acrosstheelectrical

system.

Note:IfallofyourPowerline

adapters are already

connectedtoyourPowerline

network, they will

automatically detected and

appearinthelist.Ifnot,you

will need to add

 them

manually.

Rename

Renamesthe

listedPowerline

adapter

(

Remote

EnterPassword

***Allowsyoutoenter

the DPW for the listed

Powerline

adapter(Remote

Device)***THIS MUST

BE ENTERED FOR ALL

DEVICES TO CHANGE

THE ENCRYPTION

CODE***

Add

Allows you to

add a Powerline

adapter to your

Powerline

network that is

not listed

(RemoteDevice).

Scan

RescansthePowerline

adaptersthatare

connectedtoyour

Powerlinenetwork

(RemoteDevice).

  



©Copyright2015TRENDnet.AllRightsReserved.  



12



TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K

PowerlineUtilityOverview

DeviceSetupWindow



EncryptionKey

Encryption key for your

Powerlinenetwork.

Note: The default

encryption key is

HomePlugAV.Ifyouhave

used the Sync button to

change and generate a

random encryption key,

Unknown Networkname

willbedis

ed.

UseDefault(PublicNetwork)

Replaces the current

encryptionkeyvaluewiththe

defaultHomePlugAV.

Note: You will still need to

apply the settings to your

Powerlineadaptersbyclicking

Set Local Device Only or Set

AllDevices.

SetLocalDeviceOnly

Changestheencryptionkeyfor

thePowerlineadapterlistedas

theLocalDeviceontheadapter

ontheMainwindow.

Note: If you change the

encryption key for the

Powerline adapter (Local

Device),thiswilldisconnectthe

LocalDevicePowerlineadapter

romthePowerlinenetwork.

SetAllDevices

Changes the encryption key for all or

multiple Powerline adapters connected

toyourPowerlinenetwork.

Note: Pleasemake sure you have added

and entered the DPW for all Powerline

adapters in your Powerline network

beforeapplyingthissetting.Ifyoudonot,

theencryption

keywillnotchangeforany

Powerline adapters without the DPW

entered.

  



©Copyright2015TRENDnet.AllRightsReserved.  



13



TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K

PowerlineUtilityOverview

StatusWindow



SystemInformation

Displays the device and

otherrelatedinformation

suchasfirmwareversion,

MAC address, and

encryption key (also

callednetworkpassword).

You can vertically scroll

thewindowtoviewallof

thesysteminformation.

RemoteDeviceHistory(Log)

DisplaysPowerlineadaptersor

other Powerline devices

(Remote Device) that have

been previously connected to

or discovered on your

PowerlineNetwork.

Delete

Deletesor

removesthe

selectedentry

listedinthe

RemoteDevice

History(Log)

(Remote

SaveReport

Savesthe

information

containedinthe

System

Information

windowtoatext

fileonyour

computer.

PrintReport

Printsthe

information

containedinthe

System

Information

window.

  



14



TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K

PowerlineUtilityOverview

AboutWindow



SystemInformation

Displayscopyright

information.

Youcanverticallyscroll

thewindowtoviewallof

thecopyright

  



TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K

15

Addadaptersintheutilityandcreateacustomizedencryptionkey



IfyouhavenotwrittendowntheDevicePassword(DPW)andMACaddressforeachof

yourPowerlineadapters,pleasedosoasitisrequiredtoapplyingthecustomized

encryptionkeyforallofyourPowerlineadaptersusing

theutility.Thisinformationison

thestickerontheinsidefaceofeachadapter.

Note:WritedowntheDevicePassword(DPW)(16‐digitcharactersA‐Zonly)and

MACAddress(12‐digitcharactersa‐f,A‐F,0‐9)ofeachPowerlineadapterfirst

beforeproceeding.

Example:

LocationofPowerline

Adapter

DevicePassword(DPW) MACAddress

AtRouter ZAYB‐VIMV‐YFAQ‐ZFPA 00:B0:52:00:04:54

John’sRoom WCEE‐ZZYC‐WVJJ‐6ZRD 00:04:44:44:44:45



Note:ItisrecommendedtoensurethatyourPowerlineadaptersarealreadyinstalled

andconnectedandtheEthernetportoneachadapterisconnectedtoadevicepowered

on.



First,addallofthePowerlineadapterstotheutilityandentertheDevicePassword

(DPW)foreachPowerlineadapterto

ensureyoucanchangetheencryptionkeyfor

multipleadapters.ThisisrequiredwhenusingthePowerlineutilitytochangethe

encryptionkeyformultipleP owerlineadapters.



ToaddautomaticallydetectedPowerlineadapterstothePowerlineUtility

1.LaunchthePowerlineUtility.



2.InthePowerlineUtilityMainwindow,

waitfortheutilitytoautomaticallyscanfor

PowerlineadaptersalreadyconnectedtoyourPowerlinenetwork.IfyourPowerline

adaptershavealreadybeeninstalledandconnectedusingthesameencryptionkey,

theyshouldappearintheRemoteDevicelist.



3.SelectoneofthePowerlineadapterslistedunderRemote

Device.



4.ClickEnterPassword.



  



TRENDnetUser’sGuide

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TPL‐407E/TPL‐407E2K

16

5.EntertheDevicePassword(DPW)andclickOK.

Note:MatchtheDevicePassword(DPW)tothecorrespondingMACaddress.



6.Ifsuccessful,youwillreceiveamessageindicatingthatthepasswordiscorrect.

ClickOK.



Repeatsteps2‐6foreachadditionalPowerlineadapterli stedinRemote

Deviceuntil

youhaveaddedallofyourremainingPowerlineadaptersbeforecontinuingtothe

nextstep“Tocreateacustomizedencryptionkey”.

Tocreateacustomizedencryptionkey



1.InthePowerlineUtilityPrivacywindow,underPrivateNetworkNam e,enterthenew

encryptionkeyforyourPowerlinenetwork.





2.AfteryouhaveenteredyournewPowerlineencryptionkey,clickSetRemote

Devices.



3.ClickOK.Ifsuccessful,youwillreceiveamessageindicatingthatallPowerline

adapterswereaddedtoyournetworkverifyingthattheencryptionkeywaschangedfor

allPowerlineadapters.ClickOK.



  

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TRENDnetUser’sGuide

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17

UpgradeFirmware



Note:Thefirmwarecanonlybeupgradedwhenyourcomputerisdirectlyconnectedto

thePowerlineadapterEthernetport(alsocallednetworkport)usinganEthernetcable

(alsocallednetworkcable).TheDevicePassword(DPW)isnotrequiredwhenupgrading

thefirmware.



1.Tocheckiffirmwareupdates

areavailableforyourPowerlineadapter,checkyour

Powerlinemodel.http://www.trendnet.com/downloads/



2.Savethezippedfirmwarefile(.zip)andextractthefiletoyourcomputer.



3.Makesureyouconnectyourcomputerwiththeutilityinstalledisdirectlyconnected

tothePowerlineadapterusinganEthernetcable(alsocallednetwork)cablewhen

upgradingthedevicefirmware.



4.LaunchthePowerline

Utilitybydouble‐clickingtheicon.



5.ThedeviceshouldappearinAdvancedandSelectedLocalDevicelist.ClickUpgrade

Firmware.







  



TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K

18



RestartorReset



Torestartorresetthedevice,gotoAdvancedsectionandselectResetDevicetorestart

itorFactoryDefaultstoresetthedevicesettingstodefault.



  

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TRENDnetUser’sGuide



TPL‐407E/TPL‐407E2K

19



Troubleshooting



Pleasereferencetheitemsbelowifyoucontinuetoexperiencedifficultywithinstalling

andusingyourPowerlineadapters.

• DonotplugthePowerlineadaptersintoapowerstrip.Makesuretoplugthe

adaptersdirectlyintoapoweroutletandnotthroughpowerstrip.Using

adaptersthroughapower

stripmaynegativelyaffectPowerlineconnectivity

andperformance.



• DonotusetheSyncbuttonformorethan2Powerlineadapterstoconnect

simultaneously.WaitforeachPowerlineadaptertoconnecttoyourPowerline

networkoneatatimebeforeconnectingthenextadapter.Usingmorethan

oneadapterto

Syncsimultaneouslymaycausesomeofyouradaptersnotto

SyncandestablishconnectiontoyourPowerlinenetwork.

• Power‐cyclethePowerlineadaptersbydisconnectingthemfromtheirpower

outletsfor15secondsandthenreconnectthem.

• IfyouarehavingissuesconnectingthePowerlineadaptersafterchangingthe



encryptionkeyusingtheSyncbuttonorPowerlineutility,resetthePowerline

adapterstodefaultsusingthephysicalResetbutton.

• Usingapinorpaperclip;pressandholdtheResetbuttonfor1secondoneach

Powerlineadapter.AllLEDswillturnoffthenturnbackon.Thiswill

resetthe

Powerlineadapterstotheirdefaultsettings.Thedefaultencryptionkeyis

HomePlugAV.

• ThePowerlineadapterscanprovidebetterconnectivityandperformancewhen

pluggeddirectlyintoapoweroutlet.ConnectingthePowerlineadapterstoa

powerstriporsurgeprotectormaydegradeorblockPowerlinesignals.

• Avoidusing

thePowerlineadaptersonGFIprotectedoutletsandelectrical

systemswithAFCIcircuitbreakers.TheymaydegradeorblockPowerline

signals.

• ThePowerlineadaptersshouldnotbeusedinareaswithexcessiveheat.

• FlorescentandincandescentlightingcangeneratesignificantPowerline

interference.

• Ifyourbuildinghasmore

thanonecircuitbreakerbox,thePowerlineadapter

maynotbeabletoestablishconnectivitybetweenthem.Inthiscase,connecta

Powerlineadapterintoapoweroutletlocatedoneachofthecircuitbreaker

boxes.ThenconnectanEthernetcablebetweenthePowerlineadaptersto

bridgethetwocircuitstogether.



InadditiontothisUser’sGuide,youcanfindhelpbelow:



 http://www.trendnet.com/support

(documentation,downloads,FAQs,howtocontacttechnicalsupport)



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Trendnet RB-TPL-407E2K User guide

Brand: Trendnet

Model: RB-TPL-407E2K

Category: PowerLine network adapters

Type: User guide

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Trendnet RB-TPL-407E2K User guide

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