Laipac M2M 3350 User Manual And Reference Manual

M2M 3350 GSM/GPRS Modem

User’s Manual & Reference Guide

Revision 1 – June 2007

notice. All statements, information, and recommendations in this manual are believed to be accurate but are represented without warranty of any kind, express or implied,

users must take full responsibility for their applications of any Products - Reproduction of the contents of this manual, in whole or in part, without written permission of

Laipac Technology, Inc. is prohibited.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

Table of Contents

1 INTRODUCTION...………………………………............4

2 FEATURES.………………………………………………4

3 CONFIGURATION AND SETUP………………………5

3.1 What you will need……………………………………………….5

3.2 Getting Started……..……………………………………………..5

3.3 USB Driver Installation……...…..……………………………….6

3.4 Creating a Modem Profile in Windows…………………………..8

3.5 Creating the Modem Connection.………………………………..11

3.6 Bluetooth Dongle Driver Installation…………………………….16

3.7 Pairing your Devices……………………………………………..17

4 SIM CARD RECOMMENDATIONS………………….21

5 HARDWARE DETAILS………………………………...21

5.1 GSM Modem Specifications……………………………………..21

5.2 GSM Antenna Specifications…………………………………….21

5.3 Physical Characteristics………………………………………….22

5.4 Temperature Range………………………………………………22

5.5 Power Supply…………………………………………………….22

5.6 RS232 and USB Connector Pinout………………………………23

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

6 OPERATION……………………………………………24

6.1 LED Operation…………………………………………………..24

6.2 SIM Card Tray……………….…………………………………...24

6.3 USB/COM Switch………………………………………………..24

6.4 Power Supply...…………………………………………………...24

6.5 Headphone Jack...………………………………………………...25

7 COMMANDS…………..………………………………...25

8 TROUBLESHOOTING………………………………….26

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

1 INTRODUCTION

The M2M 3350 is a GSM/GPRS modem which allows you to connect to the internet anywhere

there is GSM coverage. Using a SIM card you can download emails, surf the web, send/receive

SMS, send faxes, and make phone calls from your PC while on the road. The M2M 3350 uses the

power from your USB port so it does not require any external power supply. You can connect to

the M2M 3350 using USB, RS232, and Bluetooth (Optional). The M2M 3350 is available for quad

band 850/900/1800/1900Mhz networks.

2 FEATURES

• Easy to install

• Compact and robust enclosure

• Quick and easy to setup via Windows™

• Available for quad-band GSM operation (850/900/1800/1900MHz)

• USB Powered

• Send SMS or make phone calls using the dialer

• Access the web from anywhere

• Uses a standard SIM card

• USB, RS232, Bluetooth interfaces

• LEDs show complete modem status

• Hayes Modem AT command set available for API

• Detachable GSM antenna

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

3 CONFIGURATION AND SETUP

This section will help you setup a connection for your M2M 3350 using Windows XP.

3.1 What you will need

To begin you will need the following:

• M2M 3350

• A PC with Windows XP and at least one USB port

• GSM antenna

• GPRS enabled SIM card with known APN settings

• USB cable

• M2M 3350 CD

• Bluetooth USB dongle (optional)

• Bluetooth Serial dongle (optional)

3.2 Getting Started

Follow the steps below to setup your M2M 3350 internet connection.

1. Insert the SIM card into the SIM Card Tray on the front of the unit

2. Connect the GSM antenna

3. Insert the M2M 3350 CD into your PC

4. Continue to section 3.3.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

3.3 USB Driver Installation

Put the M2M 3350 CD into your computer and make sure the modem is not connected to the PC.

Click ‘USB Driver Install’ and follow the instructions.

After the pre-installation has finished, connect the M2M 3350 to your PC using the USB cable.

A message should pop-up saying “Found New Hardware” and then the “Found New Hardware

Wizard” will appear.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

Click “yes, this time only”, then click ‘Next’.

.

Click “Install the software automatically (Recommended)” and click ‘Next’.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

Finally, a message window will appear at the bottom of the screen: “Your new hardware is

installed and ready to use”.

If the “Found New Hardware Wizard” appears again, follow the instructions again as above to

complete the installation.

3.4 Creating a Modem Profile for the M2M 3350

If you are using the modem in USB mode, make sure the selector switch on the front of the

modem is set to ‘USB’. If you are using the serial or Bluetooth option, make sure the selector

switch is set to ‘COM’.

!!If you are using the Bluetooth option, skip to section 3.6!!

In order to know which comm. port the modem is emulating for USB we need to open Control

Panel>System>Hardware>Device Manager>Ports and see which port the modem is using. In

this case it is ‘CP210x USB to UART Bridge Controller (COM 4)’ as shown below.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

Now that we know which comm. port our modem is using we need to create a profile for the

modem. To do this go to Control Panel>Phone and Modem Options>Modems. At the bottom of

the menu screen, click “Add…” Check the ‘Don’t select my modem; I will select it from a list’

checkbox and click “Next”. Select the ‘Standard 56000 bps Modem’ from the list and click

“Next”.

In the next screen select the comm. port which we had confirmed earlier and click “Next” and then

“Finish”. Now, under the Phone and Modem Options section of the Control Panel you should see

the modem we just created on the correct comm. port.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

Now with the modem selected, click Properties>Advanced and enter the following string of text

under Extra initialization commands +cgdcont=1,”IP”,”Carrier APN” where the ‘Carrier APN’

is specific to the provider of your SIM card. In this example we are using the Rogers network in

Canada which has the APN (Access Point Name) ‘internet.com’. If you were using Cingular in the

US as another example you would use ‘ISP.CINGULAR’. You can refer to the following website

for a comprehensive list of APN settings for various networks around the world

http://www.laipac.com/gprs_setting.htm. Every carrier also has a username and password as listed

on the webpage. These will be used later. In the case of the Rogers network they are ‘wapuser1’

and ‘wap’ respectively.

Now click ‘OK’ and move on to the next section.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

3.5 Creating the Modem Connection

If you are using the Bluetooth option, make sure the slider switch on the Serial Bluetooth

Dongle is set towards the antenna and not towards the DB9 connector as shown below. Make

sure the Bluetooth Serial Dongle is connected to the serial port on the M2M 3350. Note the

COM port as discovered from section 3.7.

Now that we have setup the modem we can setup the internet connection. Go to Control

Panel>Network Connections>File>New Connection… and click “Next”. Select the checkbox

‘Connect to the Internet’ and then “Next”.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

In the next screen select ‘Setup my connection manually’ and click “Next”.

Now select ‘Connect using a dial-up modem’ and click “Next”.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

In the next screen select the modem we had previously created and click “Next”.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

You can enter a name for this connection and click “Next”.

In the next screen you must enter the GPRS Dial Number. You can enter ‘*99***1#’ as this is the

most common dial number. If this is not the correct dial number for your carrier you will have to

check with them directly. It may also be ‘*99#’.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

Now you can enter the APN Username and Password from the aforementioned website. In the

case of the Rogers network in Canada it is once again ‘wapuser1’ and ‘wap’. Once again refer to

our webpage to look up your specific APN information. As an example for Cingular in the US, the

Username would be ‘[email protected]’ and the password is ‘CINGULAR1’.

Now click “Next” and then “Finish”. Make sure you don’t have another internet connection

running and then click “Dial”.

DONE!

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

3.6 Bluetooth USB Dongle Driver Installation (Optional)

If your PC is already equipped with Bluetooth or you already have a Bluetooth dongle installed,

skip the USB Bluetooth Dongle Driver Installation and jump to section 3.7. If you are using the

supplied Bluetooth dongle, continue…

To begin the installation, insert the USB driver CD that came with the Bluetooth USB dongle into

your CD drive. Follow the on-screen instructions in order to install the driver. Do not plug in the

Bluetooth dongle until it prompts you.

Let all the drivers install automatically. When it is done click ‘Finish’ to complete the installation.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

3.7 Pairing your Bluetooth Devices (Optional)

Once the drivers are installed, you may continue with the setup. Press ‘Next’ to continue installing

the other components and pair your existing Bluetooth device with the M2M 3350 Serial Bluetooth

Dongle.

Be sure to install all of the components. All should be selected by default. Press ‘Next’.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

Once the Bluetooth dongle has been setup you can search for devices. With the Bluetooth USB

dongle plugged in, connect the RS232 Bluetooth module to your M2M 3350 serial port and power

on both units. Make sure the selector switch on the Serial Bluetooth dongle is set to ‘Port’ and not

‘Adapter’. The blue LED should come on when powered. Also make sure you have a SIM card

inserted into the modem. Now you can search for the device as shown below and connect to it.

When you are asked for the security code, enter ‘1234’. In some cases the security code may also

be ‘0000’. Click ‘Pair Now’.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

Now we want to create a virtual comm. port through the RS232 Bluetooth module. Select the

device as shown below and click ‘Next’.

Click ‘Finish’ to complete the virtual comm. port setup.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

If you open the ‘My Bluetooth Places’ folder you can see which comm. port your modem is now

using. In this case it is COM 12.

You may now continue with the setup of your modem by returning to sections 3.4 and 3.5. Make

sure to use the COM port created by your Bluetooth dongle (Serial Adapter Dev B) and not the

COM port being used by the USB. In this example you would use COM 12 (above) instead of

COM 4 as shown in section 3.4.

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Laipac M2M 3350 User Manual And Reference Manual

Laipac M2M 3350 User Manual And Reference Manual

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