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ProLiant CL380

User Guide

Third Edition (September 2000)

Part Number 118128-003

Compaq Computer Corporation

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Notice

Compaq, Compaq Insight Manager, ProLiant, ROMPaq, SmartStart, and the Compaq logo registered in

U.S. Patent and Trademark Office.

Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation.

Novell NetWare is a trademark of Novell Corporation.

UNIX is a registered trademark of The Open Group.

Intel, Pentium, Intel Inside, Celeron and Xeon are trademarks of Intel Corporation.

All other product names mentioned herein may be trademarks and/or registered trademarks of their

respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The

information in this document is subject to change without notice.

The information in this publication is subject to change without notice and is provided "AS IS"

WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF

THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE

LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR

OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR

LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS

INFORMATION), EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES. THE FOREGOING SHALL APPLY REGARDLESS OF THE NEGLIGENCE OR

OTHER FAULT OF EITHER PARTY AND REGARDLESS OF WHETHER SUCH LIABILITY

SOUNDS IN CONTRACT, NEGLIGENCE, TORT, OR ANY OTHER THEORY OF LEGAL

LIABILITY, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY

LIMITED REMEDY.

The limited warranties for Compaq products are exclusively set forth in the documentation

accompanying such products. Nothing herein should be construed as constituting a further or additional

warranty.

Compaq ProLiant CL380 User Guide

Third Edition (September 2000)

Part Number 118128-003

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Contents

About This Guide

Text Conventions........................................................................................................xi

Symbols on Equipment..............................................................................................xii

Symbols in Text....................................................................................................... xiii

Rack Stability .......................................................................................................... xiii

Getting Help .............................................................................................................xiv

Compaq Technical Support ...............................................................................xiv

Compaq Website.................................................................................................xv

Compaq Authorized Reseller..............................................................................xv

Chapter 1

Compaq ProLiant CL380 Features

Compaq ProLiant CL380......................................................................................... 1-1

ProLiant CL380 Tower Model ......................................................................... 1-2

ProLiant CL380 Rack Model............................................................................ 1-2

ProLiant CL380 Front View .................................................................................... 1-3

ProLiant CL380 Rack Model with Optional Bay Area Hard Drives ................ 1-4

ProLiant CL380 Rear View ..................................................................................... 1-5

ProLiant CL380 Internal View ................................................................................ 1-7

Shared Storage Area ......................................................................................... 1-7

Server Nodes .................................................................................................... 1-8

Industry Support ...................................................................................................... 1-9

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Compaq ProLiant CL380 Features

continued

Standard Features..................................................................................................... 1-9

Processors and Processor Power Modules ...................................................... 1-10

Server Node System Memory......................................................................... 1-10

Expansion Slots............................................................................................... 1-11

Disk Controllers.............................................................................................. 1-12

Network Controllers........................................................................................ 1-12

Mass Storage................................................................................................... 1-13

Standard Interfaces ......................................................................................... 1-16

Video............................................................................................................... 1-16

ROM ............................................................................................................... 1-16

Power Supplies ............................................................................................... 1-17

Shared Storage RAID Controller CR3500...................................................... 1-17

KVM Switch................................................................................................... 1-18

Pre-Failure Warranty ...................................................................................... 1-18

System Management and Configuration................................................................ 1-19

Default Configuration ..................................................................................... 1-20

Compaq SmartStart......................................................................................... 1-20

System Management....................................................................................... 1-21

Disk Fault Tolerance....................................................................................... 1-21

Compaq Insight Manager................................................................................ 1-22

Compaq System Configuration Utility ........................................................... 1-22

Automatic Server Recovery-2......................................................................... 1-23

Compaq Integrated Remote Console .............................................................. 1-23

Status LED Indicators..................................................................................... 1-24

CR3500 Configuration Utility ........................................................................ 1-24

Security Features.................................................................................................... 1-24

Diagnostics............................................................................................................. 1-25

Chapter 2

Installing the ProLiant CL380 Tower Model

ProLiant CL380 Warnings and Precautions............................................................. 2-2

The Optimum Environment ..................................................................................... 2-3

Data Protection for High-Availability Environment......................................... 2-3

Space Requirements.......................................................................................... 2-4

Airflow Requirements....................................................................................... 2-4

Temperature Requirements............................................................................... 2-5

Power Requirements ......................................................................................... 2-6

Grounding......................................................................................................... 2-6

Installing the ProLiant CL380 Tower Model........................................................... 2-7

Unpacking the ProLiant CL380 ............................................................................... 2-8

Locating the ProLiant CL380 Access Panel Labels............................................... 2-10

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Installing the ProLiant CL380 Tower Model

continued

Removing Shipping Safeguards............................................................................. 2-11

Removing the Server Node Shipping Screws................................................. 2-11

Removing the Server Node Shipping Bracket ................................................ 2-13

Removing the Expansion Board Shipping Bracket ........................................ 2-14

Chapter 3

Installing the ProLiant CL380 Rack Model

Rack Warnings and Precautions .............................................................................. 3-3

ProLiant CL380 Warnings and Precautions............................................................. 3-4

Using the Compaq Installation Service.................................................................... 3-5

The Optimum Environment..................................................................................... 3-5

Data Protection for High-Availability Environment......................................... 3-5

Space Requirements ......................................................................................... 3-6

Airflow Requirements ...................................................................................... 3-6

Temperature Requirements............................................................................... 3-7

Power Requirements......................................................................................... 3-8

Grounding......................................................................................................... 3-9

Installing the Rack Model ProLiant CL380............................................................. 3-9

Unpacking the ProLiant CL380............................................................................. 3-11

Locating the System Access Panel Labels............................................................. 3-13

Locating the Rack Mounting Hardware Kit........................................................... 3-14

Removing Shipping Safeguards............................................................................. 3-15

Removing the Server Node Shipping Screws................................................. 3-16

Removing the Server Node Shipping Bracket ................................................ 3-17

Removing the Expansion Board Shipping Bracket ........................................ 3-18

Installing the System into the Rack ....................................................................... 3-19

Removing the Top Access Panel .................................................................... 3-19

Removing the Slide Fillers (Optional)............................................................ 3-20

Removing the Casters..................................................................................... 3-21

Installing the Rack Lift Assists....................................................................... 3-22

Attaching the Slide Rails to the Mounting Brackets....................................... 3-23

Attaching the Slide Rail Assembly to the Rack.............................................. 3-24

Marking the Rack with the Template ............................................................. 3-25

Inserting Cage Nuts into the Rack Frame....................................................... 3-26

Installing the Slide Rail Assembly to the Rack .............................................. 3-27

Installing the System into the Rack ................................................................ 3-29

Attaching the Cable Management Arm Bracket and Cable Management

Arm................................................................................................................. 3-33

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Chapter 4

Installing Hardware Options

Power Supplies......................................................................................................... 4-3

Replacing a Hot-Plug Redundant Power Supply .............................................. 4-4

Replacing a Server Node Power Supply ........................................................... 4-7

Connecting Nodes to an External KVM Switch .................................................... 4-12

Installing an Uninterruptible Power Supply........................................................... 4-18

Connecting a Compaq R6000 UPS................................................................. 4-18

Connecting Two Compaq R3000 UPS Units.................................................. 4-20

Installing a Hot-Plug Ultra2 or Ultra3 Hard Drive ......................................... 4-22

Installing Disk Drives ............................................................................................ 4-23

SCSI ID Numbers for Internal Storage Configuration.................................... 4-23

SCSI ID Numbers for External Shared Storage Option (Single Bus)............. 4-24

SCSI ID Numbers for External Shared Storage Option (Dual Bus) ............... 4-26

Installing an External Shared Storage Device........................................................ 4-27

Shared Storage RAID Controller CR3500............................................................. 4-28

Accessing a Server Node ....................................................................................... 4-34

Replacing a Server Node........................................................................................ 4-39

Processors and Processor Power Modules ............................................................. 4-43

Installing a Processor ...................................................................................... 4-44

Installing a Processor Power Module.............................................................. 4-46

Memory.................................................................................................................. 4-47

Maximum Memory Configuration.................................................................. 4-48

Installing DIMMs ........................................................................................... 4-49

Expansion Boards .................................................................................................. 4-50

Identifying Expansion Slots............................................................................ 4-50

Removing the Expansion Board Shipping Bracket......................................... 4-52

Installing an Expansion Board ........................................................................ 4-53

Removable Media Devices .................................................................................... 4-56

Removing a Removable Media Tray .............................................................. 4-58

Installing a 3.5-Inch Drive into a 5.25-Inch Drive Bay .................................. 4-61

Installing the Optional Hot-Plug Drive Cage.................................................. 4-64

Installing a Non-LVD Device......................................................................... 4-69

Installing a Half-Height Device ...................................................................... 4-70

Installing a Full-Height Device (Digital Linear Tape Drive).......................... 4-72

Chapter 5

Cabling Guidelines

Major System Cable Locations ................................................................................ 5-2

Shared Storage Area Cable Locations............................................................... 5-2

Server Node Cable Locations ........................................................................... 5-3

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Cabling Guidelines

continued

Determining the Cables Needed .............................................................................. 5-4

Removable Media Devices............................................................................... 5-4

SCSI Device Installation Guidelines ................................................................ 5-5

SCSI Cable Connectors .................................................................................... 5-5

Internal Cabling Matrix .................................................................................... 5-7

Internal Cabling Examples ............................................................................... 5-8

Connecting External Cables................................................................................... 5-10

External Cabling Matrix for Shared Storage .................................................. 5-10

External Cabling Matrix for Nonshared Primary Storage .............................. 5-10

External Cabling Matrix for Nonshared Secondary Storage .......................... 5-11

Cabling the System ................................................................................................ 5-12

Shared Storage Rear Panel Connectors .......................................................... 5-13

Server Node Rear Panel Connectors............................................................... 5-15

Managing the Rear Panel Cables.................................................................... 5-17

Powering Up the System........................................................................................ 5-20

Completing the Installation Process....................................................................... 5-21

Appendix A

Regulatory Compliance Notices

Federal Communications Commission Notice ........................................................A-1

Class A Equipment ...........................................................................................A-2

Class B Equipment ...........................................................................................A-2

Declaration of Conformity for Products Marked with the FCC Logo-

United States Only............................................................................................A-3

Modifications....................................................................................................A-3

Cables ...............................................................................................................A-3

Canadian Notice (Avis Canadien) ...........................................................................A-4

Class A Equipment ...........................................................................................A-4

Class B Equipment ...........................................................................................A-4

European Union Notice ...........................................................................................A-4

Japanese Notice .......................................................................................................A-5

Taiwanese Notice.....................................................................................................A-5

Laser Devices...........................................................................................................A-5

Laser Safety Warnings......................................................................................A-6

Compliance with CDRH Regulations...............................................................A-6

Compliance with International Regulations......................................................A-6

Laser Product Label..........................................................................................A-6

Laser Information .............................................................................................A-7

Battery Replacement Notice ....................................................................................A-7

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Appendix B

Electrostatic Discharge

Grounding Methods .................................................................................................B-2

Appendix C

Installing a New Battery

System Board Battery Replacement.........................................................................C-1

Installing the System Board Battery .................................................................C-1

Appendix D

Switches and Jumpers

System Board Switches........................................................................................... D-1

Processor Switch Settings ....................................................................................... D-2

System Configuration Switch Settings.................................................................... D-3

NIC Operating Mode .............................................................................................. D-3

SCSI Device Jumper Settings ................................................................................. D-3

Appendix E

Specifications and Connector Interfaces

ProLiant CL380 Specifications................................................................................E-1

Connector Interfaces ................................................................................................E-3

Appendix F

KVM Switch

Launching the Console Configuration Reporting ....................................................F-2

CCR Selection Screen..............................................................................................F-2

CCR Status Port Symbols ........................................................................................F-3

CCR Advanced Menus Screen................................................................................. F-3

Selecting Computers ................................................................................................ F-4

Assigning Unique Names to Computers ..................................................................F-5

Changing Menu Attributes....................................................................................... F-6

Changing Status Flag Attributes .............................................................................. F-8

Scanning the Computers .......................................................................................... F-9

Placing the Switch in Scan Mode .....................................................................F-9

Setting a Custom Scan Pattern........................................................................ F-10

Removing Computer from Scan List .............................................................. F-11

Displaying Version Information ............................................................................ F-11

Saving the Hardware Settings ................................................................................ F-12

Resetting the Mouse and Keyboard ....................................................................... F-12

Updating the Firmware .......................................................................................... F-13

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Appendix G

Status LED Indicators

Power On/Standby Switch Status LED Indicators...................................................G-2

Shared Storage Area .........................................................................................G-2

Server Nodes ....................................................................................................G-3

Shared Storage RAID Controller CR3500 LED Indicators .....................................G-4

Shared Storage Isolator Board LED Indicators........................................................G-5

Compaq Hot-Plug Ultra2 and Ultra3 SCSI Hard Drive LED Indicators .................G-6

Power Supply LED Indicators .................................................................................G-7

Network LED Indicators..........................................................................................G-8

Compaq Embedded NC3163 Fast Ethernet WOL Controller...........................G-8

Compaq NC3123 Fast Ethernet NIC PCI 10/100 WOL...................................G-9

Appendix H

SCSI ID Configurations

Introduction .............................................................................................................H-1

Separate Logical SCSI Buses ..................................................................................H-2

Host Side SCSI Bus.................................................................................................H-3

Server Node SCSI Adapters ....................................................................................H-4

Host Channel Connections.......................................................................................H-4

Failover Modes ........................................................................................................H-4

Active/Active Failover Mode (Performance) ...................................................H-5

Active/Passive Failover Mode (Availability) ...................................................H-9

Disk Side SCSI Bus...............................................................................................H-11

CR3500 Controller Connections............................................................................H-11

Internal Shared Disks.............................................................................................H-12

External Shared Storage Expansion.......................................................................H-12

Single Bus Expansion Configuration..............................................................H-13

Dual Bus Expansion Configuration ................................................................H-14

Index

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About This Guide

This guide is designed to be used as step-by-step instructions for installation

and as a reference for operation, troubleshooting, and future upgrades.

Text Conventions

This document uses the following conventions to distinguish elements of text:

Keys Keys appear in boldface. A plus sign (+) between

two keys indicates that they should be pressed

simultaneously.

USER INPUT User input appears in a different typeface and in

uppercase.

FILENAMES File names appear in uppercase italics.

Menu Options,

Command Names,

Dialog Box Names

These elements appear in initial capital letters.

COMMANDS,

DIRECTORY NAMES,

and DRIVE NAMES

These elements appear in uppercase.

Type When you are instructed to type information, type

the information without pressing the Enter key.

Enter When you are instructed to enter information, type

the information and then press the Enter key.

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Symbols on Equipment

These icons may be located on equipment in areas where hazardous conditions

may exist.

Any surface or area of the equipment marked with these symbols

indicates the presence of electrical shock hazards. Enclosed area

contains no operator serviceable parts.

WARNING: To reduce the risk of injury from electrical shock hazards,

do not open this enclosure.

Any RJ-45 receptacle marked with these symbols indicates a Network

Interface Connection.

WARNING: To reduce the risk of electrical shock, fire, or damage to

the equipment, do not plug telephone or telecommunications

connectors into this receptacle.

Any surface or area of the equipment marked with these symbols

indicates the presence of a hot surface or hot component. If this

surface is contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow

the surface to cool before touching.

Power Supplies or Systems marked with these symbols

indicate the equipment is supplied by multiple sources of

power.

WARNING: To reduce the risk of injury from electrical shock,

remove all power cords to completely disconnect power from

the system.

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Symbols in Text

These symbols may be found in the text of this guide. They have the following

meanings.

WARNING: Text set off in this manner indicates that failure to follow directions

in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions

could result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific

instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points

of information.

Rack Stability

WARNING: To reduce the risk of personal injury or damage to the equipment,

be sure that:

■ The leveling jacks are extended to the floor.

■ The full weight of the rack rests on the leveling jacks.

■ The stabilizing feet are attached to the rack if it is a single rack

installations.

■ The racks are coupled together in multiple rack installations.

■ A rack may become unstable if more than one component is extended for

any reason. Extend only one component at a time.

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Getting Help

If you have a problem and have exhausted the information in this guide, you

can get further information and other help in the following locations.

Compaq Technical Support

You are entitled to free hardware technical telephone support for your product

for as long you own the product. A technical support specialist will help you

diagnose the problem or guide you to the next step in the warranty process.

In North America, call the Compaq Technical Phone Support Center at

1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week.

Outside North America, call the nearest Compaq Technical Support Phone

Center. Telephone numbers for world wide Technical Support Centers are

listed on the Compaq website. Access the Compaq website by logging on to

the Internet at:

http://www.compaq.com.

Be sure to have the following information available before you call Compaq:

■ Technical support registration number (if applicable)

■ Product serial numbers

■ Product model names and numbers

■ Applicable error messages

■ Add-on boards or hardware

■ Third-party hardware or software

■ Operating system type and revision level

■ Detailed, specific questions

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Compaq Website

The Compaq website has information on this product as well as the latest

drivers and Flash ROM images. You can access the Compaq website by

logging on to the Internet at:

http://www.compaq.com

Compaq Authorized Reseller

For the name of your nearest Compaq Authorized Reseller:

■ In the United States, call 1-800-345-1518.

■ In Canada, call 1-800-263-5868.

■ Elsewhere, see the Compaq website for locations and telephone

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Chapter 1

Compaq ProLiant CL380 Features

The Compaq ProLiant™ CL380 provides the easiest and most affordable

clustering solution for business-critical applications. This robust system is easy

to deploy, operate, and maintain, which makes it an ideal solution for branch

offices or remote sites.

Compaq ProLiant CL380

The Compaq ProLiant CL380 consists of two Compaq server nodes and

shared storage prepackaged in a cost-effective, space-efficient cabinet. This

design offers the outstanding performance of the latest Intel Pentium III

processors and more than 200 GB of internal storage, and integrates with

standard Compaq software, such as Compaq Insight Manager™,

SmartStart™, and Automatic Server Recovery (ASR), for ease of installation

and monitoring.

Through the use of redundancy and cluster failover, the ProLiant CL380 can

be configured to eliminate virtually all single points of failure, allowing the

system to continue to run in the event of a hardware or software failure. This

capability, plus the ability to remotely monitor the status of the system,

enables the ProLiant CL380 to be operated with confidence in an environment

with little or no technical support.

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ProLiant CL380 Tower Model

CLUSTERING SERVER

Figure 1-1. Compaq ProLiant CL380 tower model

ProLiant CL380 Rack Model

Figure 1-2. Compaq ProLiant CL380 rack model

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ProLiant CL380 Front View

The following figure shows the three main system areas and the bay

configuration on the front of a system. This is the standard configuration.

1

2

3

45

6

LINK

ACT

LINK

ACT

7 8 9

Figure 1-3. ProLiant CL380 front components

Table 1-1

ProLiant CL380 Front Panel Components

Item Description

Shared storage area

Server node 1 (top)

Server node 2 (bottom)

Shared Storage RAID Controller CR3500

bay area

Shared storage drive bay area

Server node boot drive bay area

CD-ROM drives

Removable media areas

3.5-inch 1.44-MB standard diskette drives

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ProLiant CL380 Rack Model with Optional Bay Area

Hard Drives

Figure 1-4 shows the ProLiant CL380 with the optional bay area hard drives.

Chapter 4 provides information on a number of options that can be installed

into the ProLiant CL380.

Figure 1-4. Compaq CL380 Rack Model with the optional bay area hard drives

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ProLiant CL380 Rear View

Figure 1-5 shows the rear view of the standard configuration of a ProLiant

CL380. The top area of the figure shows the system’s shared storage area. The

bottom area shows the system’s two server nodes.

ACT / LINK

B

A

ACT / LINK

B

A

5

SERVER NODE 2

SERVER NODE 1

2 31

7

6

A

B

C

4

Figure 1-5. ProLiant CL380 rear components

Table 1-2

ProLiant CL380 Rear Panel Components

Item Description

Shared storage area rear panel connectors

Shared storage area hot-plug redundant power supplies

Keyboard Video Monitor (KVM) switch connectors

Power supplies

Server Node Embedded Connectors

Expansion slots

continued

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Table 1-2

ProLiant CL380 Rear Panel Components

continued

Item Description

Shared storage to server node SCSI connectors

A

Shared Storage Area

B Server Node

C

Server Node

IMPORTANT: Compaq recommends that both server nodes be configured identically.

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Compaq CL380 - ProLiant - 256 MB RAM User manual

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