2Wire 2710HGV-TNZ User manual

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Notice to Users

machine-readable form without prior written approval.

2WIRE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION

CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR

FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER

INFORMATION. IN NO EVENT SHALL 2WIRE, INC. BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR SPECIAL

DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH

THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.

2Wire, Inc. reserves the right to make any modification to this manual or the information contained herein at any time without

notice. The software described herein is governed by the terms of a separate user license agreement.

Updates and additions to software may require an additional charge. Subscriptions to online service providers may require a

fee and credit card information. Financial services may require prior arrangements with participating financial institutions.

2Wire and the 2Wire logo are registered trademarks of 2Wire, Inc. in the United States and other jurisdictions throughout the

world. All other names may be trademarks of their respective owners.

5100–000619–000 Rev 001

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Contents

Getting Started

Meeting Web Browser Requirements ...................................................................................................... 5

Navigating the User Interface .................................................................................................................. 7

Setting up System Information

Setting up Your Password .................................................................................................................... 10

Configuring the Time Zone ................................................................................................................... 13

Overriding Automatic Date and Time Configuration ............................................................................... 15

Setting up Event Notifications ............................................................................................................... 16

Configuring Wireless Network

Setting up your Wireless Network ......................................................................................................... 18

Securing your Wireless Network ........................................................................................................... 20

Using the Encryption Key ............................................................................................................... 20

Allowing Devices with MAC Address Filtering ........................................................................................ 22

Allowing all Devices ........................................................................................................................ 22

Allowing Individual Devices ............................................................................................................ 24

Blocking Devices with MAC Address Filtering ....................................................................................... 25

Blocking all Devices ....................................................................................................................... 26

Blocking Individual Devices ............................................................................................................ 28

Customize Private Wireless Settings ..................................................................................................... 30

Configuring Wi-Fi Protected Setup ........................................................................................................ 31

Configuring Subscribed Services

Setting up Access Control ..................................................................................................................... 33

Configuring Content Screening ............................................................................................................. 36

Assigning a Computer to a Group ................................................................................................... 36

Setting Restrictions on Groups ....................................................................................................... 37

Specifying Content Categories ................................................................................................. 38

Specifying Web Sites ...................................................................................................................... 40

Configuring Web Remote Access ......................................................................................................... 42

Accessing Your Local Network Using Web Remote Access .................................................................. 44

Accessing Your Local Computer Files From a Remote Location ............................................................ 46

Ending Your Remote Access Session ................................................................................................... 48

Configuring Firewall

Hosting an Application .......................................................................................................................... 50

Removing Hosted Applications ............................................................................................................. 53

Defining a New Application Profile ........................................................................................................ 55

Adding Multiple Definitions to a Profile .................................................................................................. 58

Allowing all Applications (DMZplus) ...................................................................................................... 59

Stopping DMZplus ................................................................................................................................ 61

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Configuring LAN Devices

Configuring DHCP ................................................................................................................................ 63

Allocating IP Addresses ........................................................................................................................ 66

Configuring Ethernet Ports .................................................................................................................... 70

Configuring Broadband Connection

Configuring DSL and ATM Settings ....................................................................................................... 74

Adjusting the Upstream Rate ................................................................................................................ 76

Configuring the Connection Type .......................................................................................................... 76

Configuring the PPP Authentication and Settings .................................................................................. 77

Modifying Broadband IP ........................................................................................................................ 78

Adding New DNS Names ...................................................................................................................... 80

Changing to the Bridging Mode ............................................................................................................. 82

Regulatory Information

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Getting Started

Figure 1 shows your gateway model and the status indicators; Table 1 describes their functions.

Figure 1: 2Wire Gateway Model 2710HGV-W

Table 1: Gateway Indicators Description

Indicators Description

Power

The POWER indicator turns red when the power is first applied, and changes

to green within two minutes of power application.

• Constant green indicates that power is on.

• Red indicates that a Power-On Self-Test (POST) failure (unbootable) or

another malfunction (for example, alarm) has occurred.

Ethernet

• Solid green indicates that a device (such as a computer) is connected to

an ETHERNET port.

• Flickering green indicates that inbound activity from devices is

associated with the Ethernet port. The flickering of the light is

synchronized to the actual data traffic.

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Wireless

• Solid green indicates that there is wireless activity associated to a

specific access point.

• Flickering green indicates that there is inbound activity. The flickering of

the light is synchronized to the actual data traffic.

USB

This indicator lights green when a computer is connected to the USB-PC

port. [ not used or supported by Telecom NZ Ltd ]

DSL

This indicator shows the gateway DSL status.

• Constant green indicates successful broadband connection and no

interruption in Internet access.

• Flashing green indicates that the gateway is attempting to establish a

broadband connection.

• Flashing green and red indicate that the broadband connection has failed

to establish for three consecutive minutes.

• Red indicates that there is no DSL signal.

Internet

• Constant green indicates that the gateway has a WAN IP address from

DHCP and the broadband connection is up.

• Flashing green indicates that the gateway is attempting to be

authenticated.

• Red indicates that the gateway has failed to receive an IP address

assignment from the network.

Meeting Web Browser Requirements

• Microsoft Internet Explorer 5.5 or higher

• Mozilla Firefox 2.0 or higher

• Safari 2.0

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Navigating the User Interface

Figure 2 shows the page when you enter http://gateway.2Wire.net as the URL into a compatible

browser on a computer connected to the gateway (refer to Meeting Web Browser Requirements on

page 2). This page contains six panes. The following section describes each pane that is indicated by

the numbered red arrow.

1

2

3 6

4

5

Figure 2: 2Wire Gateway User Interface

Notes: The Telecom Quick Links Available pane displays service icons to which you

subscribe.

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1. The tab pane of the user interface contains the following four tabs that are arranged horizontally.

Clicking any of these tabs displays a page that enables you to access associated information.

- Home: The Home tab provides the most relevant information about your broadband service at

a glance. It also provides links to access more detailed information.

- Services: The Services tab provides links to view your broadband applications status.

- Settings: The Settings tab provides the most comprehensive system information. Clicking this

tab opens a page that provides sub-tabs to access other pages to configure your gateway

and view system status.

- Site Map: The Site Map tab provides a textual view of the user interface. Clicking any links on

this page takes you directly to the page of interest.

2. The Summary pane displays the status of each service. Except the fourth icon, gateway, you can

click other icons to directly access more information.

3. The Telecom Quick Links Available pane provides a link to a page that displays all available

services for subscription.

4. The Local Network Devices pane displays all devices that are connected to the gateway. You can

click the links to view the detailed information of the connected devices.

5. The Top Networking Features pane provides shortcuts to directly access the most commonly used

pages.

6. This Quick Service Links pane displays shortcuts to services you subscribe. You can click the

icons to directly access the page.

Notes: The Telecom Quick Links Available pane displays service icons to which you

subscribe.

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Setting up System Information

After your gateway is properly connected and the first time you access the gateway user interface, it is

a good idea to set up the basic system information, such as password, date and time, and so forth.

This section provides instructions to:

• Set up a gateway password on page 10

• Change the time zone on page 13

• Override the automatic date and time configuration on page 15

• Set up event notifications on page 16

IMPORTANT NOTE

Your Telecom gateway is preconfigured with a custom “Administrator” password.

When accessing any menu options that allow changes to be made to the gateways configuration you

will on the first instance be presented with the following page (Figure 3).

Figure 3: Administration Login Page

The custom password setup on the gateway is admin

Enter this into the Password field and press the ENTER/RETURN key or click on the Submit button to

continue to the menu option you were wishing to access.

NOTE: This page will be displayed on the first instance you access a configurable menu within an

open web browser session or again after 15 minutes of inactivity within an open browser session.

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Setting up Your Password

Setting a system password protects your gateway settings from being modified or changed by

someone who has not been given permission to do so. After setting a system password, you will be

required to enter it whenever you attempt to access a configuration page (for example, when you try

to change the broadband connection settings).

To set up a password:

1. Open a Web browser and enter http://gateway.2Wire.net in the address line; the Home page

opens (Figure 4).

Figure 4: 2Wire Gateway Home Page

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2. Click Settings; the settings page opens displaying the system information and more sub-tabs

(

Figure 5).

— Or —

Click System Password from the Top Networking Features pane; the Administration Password

page opens (

Figure 6).

Figure 5: Settings Page

Note: The above page is for reference only and is not fully displayed here.

3. Click Password; the Administration Password page opens (Figure 6).

Figure 6: Administration Password Page

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4. Select the Enable Password Protection checkbox.

Note: Make sure to select this checkbox or your password will not save.

Your Telecom gateway is preconfigured with a default “Administrator” password. The custom

password setup on the gateway is admin

5. Select the password option:

- When Use Default System password is selected, no further action is required, go to Step 8.

- When Create or Edit a Custom Password is selected, continue with the next step.

Note: The default system password is printed on the gateway back cover.

Figure 7: Location of Default Password

6. Enter the current password admin into the Enter Current Password field

7. Enter the new password in the Enter New Password field.

Note: The password is case-sensitive and can contain a maximum of 31 alpha-numeric

characters with no spaces.

8. Confirm the new password in the Confirm New Password field.

Note: Although it is optional, it is strongly recommended that you enter a password hint to

remind you if you forget your password.

9. Click Save; your password appears in System Password field as Custom: ***** and is displayed on

the System Information page (See Figure 5).

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Configuring the Time Zone

The 2Wire gateway sets the time automatically using time servers on the Internet. It retrieves date

and time information in Greenwich Mean Time (GMT). Your local time is set using the Time Zone

setting you configured when you set up your system.

To change your time zone settings:

1. Open a Web browser and enter http://gateway.2Wire.net in the address line; the Home page

opens (Figure 8).

Figure 8: 2Wire Gateway Home Page

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2. Click Settings; the Settings page opens displaying the system information (Figure 9).

Figure 9: Settings Page

Note: The above page is for reference only and is not fully displayed here.

3. Click Date & Time; a page similar to the following opens (Figure 10).

Figure 10: Current Time Settings Page

4. Select the appropriate time zone from the Time Zone drop-down list.

5. Click Save.

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Overriding Automatic Date and Time Configuration

Typically, the 2Wire gateway sets the date and time automatically using time servers on the Internet.

You can override these settings and manually set them.

To manually change the date and time settings:

1. Open a Web browser and enter http://gateway.2Wire.net in the address line; the Home page

opens.

2. Click Settings; the Settings page opens displaying the system information (Figure 11).

Figure 11: Settings Page

Note: The above page is for reference only and is not fully displayed here.

3. Click Date & Time; a page similar to the following opens (Figure 12).

Figure 12: Current Time Settings Page

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4. Select the Override automatic time configuration checkb ox.

5. Enter the desired time and date information in the Set Time and Set Date fields.

6. Select the Daylight Savings Time checkbox to enable the automatic time adjustment.

7. Click Save.

Setting up Event Notifications

Setting up event notifications enables you to be notified if various service conditions or events

occurred. You will be redirected to a Web browser where you are notified of the service conditions

and provided possible solutions to correct the conditions.

To receive event notification:

1. Open a Web browser and enter http://gateway.2Wire.net in the address line; the Home page

opens.

2. Click Settings; the Settings page opens displaying the system information (Figure 13).

Figure 13: Settings Page

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3. Click Event Notifications; the following page opens (Figure 14).

Figure 14: Service Notification and Repair Wizard Page

4. Select the events you want to be notified.

5. Click Save.

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Configuring Wireless Network

When the gateway is properly installed, the wireless network is functional. Your gateway is

preconfigured with settings that optimize wireless performance. It is recommended that you leave the

default settings in place.

If you are knowledgeable with the wireless technology and want to modify the settings, this section

provides instructions to perform the following advanced configurations:

• Select the wireless access point on page 18

• Set up your wireless network name on page 18

• Secure your wireless network on page 20

• Customize personal wireless settings on page 30

• Configuring Wi-Fi Protection Setup on page 31

Setting up your Wireless Network

If you are in a densely populated area, or if you regularly connect to more than one wireless network

(such as one at work and one at home), it is good practice to give your wireless network a unique

name, which makes it easy to identify when you select the wireless network to which to connect. The

default is TNZ-XXXX, where XXXX represents the last four digits of the serial number on the gateway

(for example, TNZ-3061).

1. Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire gateway user

interface.

2. Click on the Home page; the Wireless Interface page opens (Figure 15).

Figure 15: Wireless Interface Page

3. Wireless Access is disabled by default in your Telecom supplied gateway for security reasons. To

enable wireless connectivity select the Enable Wireless Interface checkbox.

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4. The default wireless network name on Telecom supplied Gateways is TNZ-xxxx where xxxx is the

last four digits of the Gateway serial number. You may wish to specify an alternative name which

can easily be done by entering the preferred name for your wireless network in the Network Name

(SSID) field.

This name appears next to on the Home page.

5. Enable or disable the broadcast of the SSID over the wireless network by selecting or deselecting

the checkbox.

Enabled is the default setting, which means that your SSID is visible to anyone who is scanning for

a network to which to connect.

Deselect the Enable checkbox to help secure your wireless network by not announcing its

presence.

Note: If you add a PC or device later, the wireless client will be unable to scan and connect

to your wireless network when the SSID broadcast is disabled. You will need to manually

add a wireless profile in the client device to connect to the wireless network instead of

selecting the SSID name from a typical scan list.

6. Select the channel (radio frequency band) the access point uses for your wireless network.

Note: It is best to select Auto because a channel is automatically selected to minimize

interference.

7. Click Save.

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Securing your Wireless Network

There are two methods to secure your wireless network, using the encryption key or by blocking the

Media Access Control (MAC) address.

Caution: Wireless Security is enabled by default. Do not disable the security authentication

and security features; they protect your private data transmission over the wireless link.

Doing so may compromise the security of your PCs or other devices and lead to theft of

service or loss of bandwidth.

Using the Encryption Key

It is good practice to customize an encryption key for wireless communication. When it is defined,

each wireless client needs to have that encryption key to connect to your wireless network.

Note: Telecom Gateways use the default encryption key option when wireless networking

is enabled.

1. Open a Web browser and enter http://gateway.2Wire.net to access the gateway user interface.

2. Click on the Home page; the Wireless Access Point List and Unique Settings page opens.

3. Scroll down to the Security pane (Figure 16).

Figure 16: Wireless Security Pane

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2Wire 2710HGV-TNZ User manual

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