INSTALLATION AND OPERATION
Introduction
Thank you for choosing a bXterra Uninterruptible Power Supply. This UPS system is ENERGY STAR®
certi ed and uses our GreenTech™ High-E ciency Design to consume less power, reduce heat and
improve UPS operation.
Inspection
Inspect your UPS upon purchase. The following items should be inside:
• UPS unit • User Manual • Telephone Cable
Remove the UPS from its package and inspect it for damage that may have occurred during shipping.
If any damage is discovered, re-pack the unit and return it to the place of purchase.
Determine the Power Requirements of Your Equipment
1. To determine the power requirements of your equipment, ensure that the equipment plugged
into the outlet does not exceed the UPS’s rated capacity. If the rated capacity of the unit is
exceeded, the UPS may overload and shut down or the circuit breaker may trip.
2. There are many factors that can a ect the amount of power that your equipment will require.
We suggest that the load placed on the battery outlets not exceed 80% of the UPS’s capacity.
Connect to Utility Power
This UPS must be plugged into utility power to charge its battery prior to initial use. The UPS will not
turn on right out of the box without plugging into an AC outlet rst. This is a safety feature designed
to avoid the UPS from turning on during shipment. Connect the AC power cord of the UPS to utility
power. The UPS will start to charge its internal battery. When the UPS is plugged into an AC outlet, the
battery will automatically charge whether the UPS is turned on or not. This UPS should be charged for
eight hours prior to initial use for optimal performance.
Product Overview
1. Power button Used as the master on/o button for the UPS as well as
for equipment connected to the battery power supplied outlets.
2. Mute button Hold this button for more than one second to place the
unit in Silent Mode or silence the alarm.
3. AC input Connect the AC power cord of the UPS to utility power.
4. Circuit breaker This breaker provides overload and fault protection. If
it trips, remove some of the load then reset it by pressing it in.
5. Battery backup/Surge outlets These outlets provide battery backup
power and surge protection to connected devices.
6. Surge protected outlets These outlets protect connected equipment
in case of a power surge.
7. Phone surge protection These ports protect a single phone/modem/
fax line from surges.
8. Wiring Fault (Red) This LED indicates that a site wiring fault has
occurred.
Plug in Equipment
Battery Backup Outlets
With the UPS turned o and unplugged, connect equipment requiring battery backup to the “Surge &
Battery” outlets. These outlets provide battery backup, EMI/RFI ltering and surge protection. Battery
power is automatically provided in case of power failure.
Surge Protected Outlets
Connect other devices requiring surge protection to the “Surge” outlets. These outlets do not provide
power during power failure.
DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum cleaner, sump pump or
other large electrical device into the UPS. The power requirements of these devices will overload and
possibly damage the UPS.
Phone/Modem/Fax Line Protection
This UPS protects a single (1 in/1 out) phone/modem/fax line from surges. To use, connect a
telephone cable from the wall jack outlet to the IN jack of the UPS. Connect a telephone cable from
the OUT jack of the UPS to the telephone, modem or fax machine.
Turn the UPS On
To turn on the UPS, press the power button for at least two seconds. The LED indicators will light up.
If an overload is detected, the UPS will turn o and the unit will beep continuously. To x this, turn the
UPS o and unplug at least one piece of equipment from the battery-power supplied outlets. Make
sure the Circuit Breaker button is depressed and turn the UPS on again. To turn o the UPS unit,
press the power button again. The LED light will turn o .
Note: For optimal battery charge, always leave the UPS plugged into the AC outlet.
To store the UPS for an extended period of time, cover the unit and fully charge the battery before
disconnecting from AC power. While in storage, recharge the battery every three months to prolong
optimal battery life.
LED Indicator Table
Power LED Alarm Wiring Fault Condition
On O O AC Mode
The UPS is functioning as intended.
Flashing every
10 seconds
Beeping
every 10
seconds
O Battery Mode
The UPS is providing power to its battery power-supplied out-
lets from the battery.
Flashing every
second
Beeping
every second
O Low Battery
The UPS is providing battery power. Rapid beeping indicates the
unit will run out of power shortly.
On Beeping
Continuously
O Overload
A continuous beeping occurs when connected equipment ex-
ceeds the listed capacity of the UPS. Turn the UPS o , unplug at
least one piece of equipment from the battery backup outlets,
reset the circuit breaker and turn the unit back on.
On/O None On Wiring Fault
This indicates a wiring problem with the AC input. This can be
a bad ground connection, a missing ground connection or
reversed wiring. Disconnect all electrical equipment from the
outlet and have an electrician check the outlet to insure proper
wiring.
O Beeping
every second
O Battery Low Shutdown Recovery
The unit is in a low battery shutdown state. It must be plugged
into utility power to charge.
WARRANTY & REGISTRATION
This bXterra product is constructed to provide unmatched power protection, quality and performance
for the duration of its lifetime. Please take a few minutes to register your new product at
bXterra.com/registration. Registration certi es your product’s warranty, con rms your ownership in
the event of a product loss or theft and entitles you to free technical support. Please register your
product now to receive the bene ts of bXterra ownership.
SAFETY
SAVE THESE INSTRUCTIONS: This manual contains important instructions that should be followed
during installation and maintenance of the UPS.
1. This unit is intended for installation in a controlled environment (a temperature-controlled and
indoor area free of conductive contaminants). Please avoid installing the UPS in locations where
there is standing or running water, dust, direct sunlight or excessive humidity.
2. This UPS utilizes voltage that may be hazardous. Do not attempt to disassemble the unit. The
unit contains no user-replaceable parts, including the battery. Only factory service personnel
may perform repairs.
3. Connect your UPS directly to a properly-grounded AC power outlet with fuse or circuit breaker
protection. Do not plug the unit into an outlet that is not grounded. Turn o and unplug the unit
if you need to de-energize it.
4. Not for use in a computer room as de ned in the Standard for the Protection of Electronic
Computer/Data Processing Equipment, ANSI/NFPA 75.
5. To reduce the risk of re, connect only to a circuit provided with 20 amperes maximum branch
circuit over-current protection in accordance with the National Electric Code, ANSI/NFPA 70.
6. For best performance, keep the indoor temperature around the unit between 32⁰ F and 104⁰ F
(0⁰ C and 40⁰ C).
7. Do not attach medical equipment or non-computer related items, such as life-support
equipment, microwave ovens, or vacuum cleaners to the UPS. bXterra does not sell equipment
meant for life-support or medical applications. Visit our website for more information about
devices appropriate to plug into this UPS.
8. Only stand or set up the UPS in the direction speci ed in the Installation and Operation section
of this manual. Leave adequate space around all sides of the UPS for proper ventilation. Do not
expose the unit to direct sunlight and do not install the unit near heat-emitting appliances such
as a space heater or furnace. This could negatively impact the unit’s internal cooling system and
cause product damage not covered under warranty.
9. Do not plug the UPS input into its own output. Do not attach a power strip or surge protector to
the UPS.
10. Do not modify the UPS’s plug and do not use an adapter that would eliminate the UPS’s ground
connection.
11. Do not use extension cords to connect the UPS to an AC outlet.
12. If the UPS receives power from a motor-powered AC generator, the generator must provide
clean, ltered, computer-grade output. Consult your generator’s manual to see if it meets these
speci cations.
13. The main power outlet that supplies the UPS should be easily accessible and near the UPS.
14. To reduce the risk of re or electric shock, do not use the unit on any transportation such
as airplanes or ships. The e ect of shock or vibration caused during transit and the damp
environment can cause the unit to short out.
15. In the event of an emergency requiring the UPS or connected equipment to be turned o , press
the power button and disconnect the power cord from the AC power supply to properly disable
the UPS.
USER MANUAL
www.bxterra.com
BG STANDBY UPS
BG350
Plug in this device for 8 hours to charge prior to initial use.
To turn this UPS on or off , press & hold the power button for two seconds.
IMPORTANT
INFORMATIONS DE GARANTIE
Votre produit bXterra est livré avec une garantie limitée de 3 ans. bXterra garantit ce produit, s’il
est utilisé de manière appropriée et en conformité avec toutes les instructions applicables, d’être
exempt de tout vice de matériau et de fabrication pendant 3 ans à compter de la date d’achat initiale.
Si le produit peut présenter un défaut matériel ou de fabrication au cours de cette période de 3 ans,
bXterra, sous réserve des conditions et limitations de la garantie limitée du produit disponible sur
notre site Web, réparera ou remplacera ce produit. bXterra agira à sa seule discrétion comme seul
recours pour la violation de sa garantie limitée par bXterra. Vous trouverez tous les détails de cette
garantie limitée et de la garantie de l’équipement connecté de bXterra sur notre site Web à l’adresse
www.bxterra.com/warranty ou sur la page de chaque produit sur notre site Web. Veuillez enregistrer
votre produit sur www.bxterra.com/registration pour certier la garantie de votre produit.
CONSIGNES DE SÉCURITÉ
CONSERVEZ CES INSTRUCTIONS: Ce manuel contient des instructions importantes à suivre lors de
l’installation et de la maintenance de l’onduleur.
1. Cette unité est destinée à être installée dans un environnement contrôlé (zone à température
contrôlée et à l’intérieur exempte de contaminants conducteurs). Veuillez éviter d’installer l’on-
duleur dans des endroits où il y a de l’eau stagnante ou courante, de la poussière, de la lumière
directe du soleil ou une humidité excessive.
2. Cet onduleur utilise une tension qui peut être dangereuse. N’essayez pas de démonter l’unité.
L’unité ne contient aucune pièce remplaçable par l’utilisateur, y compris la batterie. Seul le per-
sonnel d’entretien de l’usine peut eectuer des réparations
3. Connectez votre onduleur directement à une prise de courant CA correctement mise à la terre
avec un fusible ou une protection de disjoncteur. Ne branchez pas l’appareil dans une prise qui
n’est pas mise à la terre. Éteignez et débranchez l’appareil si vous devez le mettre hors tension.
4. Ne pas utiliser dans une salle informatique telle que dénie dans la norme pour la protection
des équipements informatiques / de traitement de données, ANSI / NFPA 75.
5. Pour réduire le risque d’incendie, connectez uniquement à un circuit muni d’un circuit de déri-
vation de 20 ampères maximum sur protection de courant conformément au Code national de
l’électricité, ANSI / NFPA 70.
6. Pour de meilleures performances, maintenez la température intérieure autour de l’appareil
entre 32⁰ F et 104⁰ F (0⁰ C et 40⁰ C).
7. N’attachez pas d’équipement médical ou d’éléments non liés à l’ordinateur, tels que des équipe-
ments de survie, des fours à micro-ondes ou des aspirateurs à l’onduleur. bXterra ne vend pas
d’équipements destinés à des applications médicales ou de survie. Visitez notre site Web pour
plus d’informations sur les appareils appropriés pour se connecter à cet onduleur.
8. Placez ou congurez l’onduleur uniquement dans la direction spéciée dans la section Installa-
tion et utilisation de ce manuel. Laissez un espace susant sur tous les côtés de l’onduleur pour
une ventilation adéquate. N’exposez pas l’appareil à la lumière directe du soleil et n’installez pas
l’appareil à proximité d’appareils émettant de la chaleur, tels qu’un radiateur ou une fournaise.
Cela pourrait avoir un impact négatif sur le système de refroidissement interne de l’appareil et
causer des dommages au produit non couverts par la garantie.Ne branchez pas l’entrée de l’ASI
dans sa propre sortie. Ne xez pas une barrette d’alimentation ou un parasurtenseur à l’ondu-
leur.
9. Ne modiez pas la che de l’onduleur et n’utilisez pas d’adaptateur qui éliminerait la connexion
à la terre de l’onduleur.
10. N’utilisez pas de rallonges pour connecter l’onduleur à une prise secteur.
11. Si l’onduleur est alimenté par une génératrice à courant alternatif, le générateur doit fournir une
sortie propre, ltrée et de qualité informatique. Consultez le manuel de votre générateur pour
voir s’il répond à ces spécications.
12. La prise d’alimentation principale qui alimente l’onduleur doit être facilement accessible et
proche de l’onduleur.
13. Pour réduire le risque d’incendie ou d’électrocution, n’utilisez pas l’unité sur des moyens de
transport tels que des avions ou des navires. L’eet de choc ou de vibration causé pendant le
transport et dans l’environnement humide peut entraîner un court-circuit de l’unité.
En cas d’urgence nécessitant la mise hors tension de l’onduleur ou de l’équipement connecté,
appuyez sur le bouton d’alimentation et débranchez le cordon d’alimentation de l’alimentation
secteur pour désactiver correctement l’onduleur.
Troubleshooting
Problem Possible Cause Solutions
Power Button LED is
not on
The UPS is not on Press the power button for at least 2 seconds to turn on the UPS
The battery voltage is too low Charge the battery at least eight hours
Safety Start The unit must be connected to a 110/120V 50/60Hz outlet.
The battery is faulty Replace the battery
The UPS is always on
Battery Mode
The power cord is loose Plug in the power cord again
The UPS continuously
beeps
Please check the LED Indicator
Table for details
Please check the LED Indicator Table for details
The UPS will not turn on
The battery voltage is too low Charge the battery at least eight hours
There is an overload Remove some unnecessary loads. Before reconnecting equip-
ment, please verify that the load matches the UPS capabilities
detailed in the specications.
The battery is defective Contact [email protected] for information about battery
replacement
GreenTech™ UPS High-Eciency Design
A highly-ecient bXterra GreenTech™ UPS can reduce your negative environmental impact and save
you money. By implementing high-quality components and leading-edge design, GreenTech™ UPS
systems strive to deliver improved UPS performance resulting in less energy waste and heat buildup.
RoHS Directive
We at bXterra want you to know that you’re not only protecting your devices and equipment when
purchasing a bXterra product, but you’re protecting the environment as well. Aside from being
ENERGY STAR® compliant, we are committed to and supporters of the Restriction of Hazardous
Substances (RoHS) directive, which strictly limits the use of six hazardous substances (lead, mercury,
cadmium, hexavalent chromium, polybrominated biphenyls (PBBs) and polybrominated diphenyl
ether (PBDE)) in electrical equipment.
FCC COMPLIANCE
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in an installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
o and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment to an outlet on a dierent circuit than the one to which the receiver is
connected
• Consult an experienced radio/TV technician for help
WARNING: Changes or modications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
Specications
MODEL BG350
Topology Standby
INPUT
Voltage 120V
Frequency Range 50/60z ± 3Hz (Auto Sensing)
Input Voltage Range 90-145VAC
Circuit Breaker 10A 125/250VAC
Plug Type NEMA 5-15P
Plug Style Right Angle, 45
o
Oset
Power Cord 5 ft
OUTPUT
VA/W 350VA/255W
On Battery Voltage 120 VAC ± 5%
On Battery Frequency 50Hz/60Hz ± 1% (Auto Sensing)
On Battery Waveform Simulated Sine Wave
Outlet Type NEMA 5-15R
Outlets – Total 6
Outlets - Battery & Surge 3
Outlets - Surge-Only 3
Outlets - Widely Spaced 2
Overload Protection Internal Circuitry Limiting/Circuit Breaker
Transfer Time 4ms Typical
BATTERY
Runtime at Half Load(min) 6
Runtime at Full Load(min) 2
Battery Type Leakproof and maintenance-free sealed lead-acid battery
Battery Size 12V/2.9Ah
Recharge Time 8 Hours
SURGE PROTECTION & FILTERING
Surge Suppression 810 Joules
Phone RJ11 1-in/1-out
EMI/RFI Filtration Yes
MANAGEMENT & COMMUNICATION
LED Indicators Power On, AC Mode, Battery Mode, Fault
Audible Alarms On Battery, Low Battery, Overload, Fault
PHYSICAL
Form Factor Compact Desktop
Dimensions (in) 7.8 x 3.2 x 4.3
Weight (lbs) 3.5
ENVIRONMENTAL
Operating Temperature 32°F to 104°F (0°C to 40°C)
Operating Humidity 0% - 90% non-condensing
MODEL BG350
Maximum Operating Elevation 10,000 ft (3,000 m)
CERTIFICATIONS
Safety cTUVus (Conforms to UL1778 5th Edition & CSA 22.2 no. 107.3- 14 / R:
2014)/FCC DOC Class B/ENERGY STAR® certied
Environmental RoHS Compliant
Product specications are subject to change without prior notice
WARRANTY INFORMATION
Your bXterra product comes with a Limited 3-Year Warranty. bXterra warrants this product, if used
appropriately and in full accordance with all applicable instructions, to be free from original defects in
material and workmanship for 3 years from the date of initial purchase. If the product can be proven
defective in material or workmanship during that 3-year period, bXterra will, subject to the full terms
and limitations of the product’s Limited Warranty available on our website, repair or replace that
product. bXterra will act on its own discretion as the sole remedy for bXterra’s breach of its Limited
Warranty. Full details of this Limited Warranty and bXterra’s Connected Equipment Guarantee can
be found on our website at bxterra.com/warranty or at the individual product’s page on our website.
Please register your product at bxterra.com/registration to certify your product’s warranty.
© 2018 Bxterra Power Technology, a subsidiary and trademark of APX Power Technology LLC, USA. All Rights
Reserved. bXterra and the bXterra logo are trademarks of APX Power Technology LLC, USA. All other trademarks are
property of their respective owners. Imagery and specications may dier from actual products and are subject to
change without notice.
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