RAM 2500 3500 2024 Owner's manual

OWNER’S MANUAL

2024 RAM 2500/3500

Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.

Whether it is providing information about specific product features, taking a tour through your vehicle’s heritage, knowing

what steps to take following an accident or scheduling your next appointment, we know you will find the app an important

extension of your Ram vehicle. Simply download the app, select your make and model and enjoy the ride. To get this app,

go directly to the App Store® or Google Play® Store and enter the search keyword “ram toolbox” (U.S. residents only).

OWNERS.MOPAR.CA

CANADA

MOPAR.COM/OM

US

DOWNLOAD THE MOST UP-TO-DATE OWNER’S MANUAL,

RADIO AND WARRANTY BOOKS

SECOND EDITION

24_DJD2_OM_EN_USC

2024 RAM 2500/3500

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The driver’s primary responsibility is the safe operation of the vehicle. Driving while

distracted can result in loss of vehicle control, resulting in an accident and personal

injury. FCA US LLC strongly recommends that the driver use extreme caution when

using any device or feature that may take their attention off the road. Use of any

electrical devices, such as cellular telephones, computers, portable radios, vehicle

navigation or other devices, by the driver while the vehicle is moving is dangerous and

could lead to a serious accident. Texting while driving is also dangerous and should

never be done while the vehicle is moving. If you find yourself unable to devote your

full attention to vehicle operation, pull off the road to a safe location and stop your

vehicle. Some states or provinces prohibit the use of cellular telephones or texting

while driving. It is always the driver’s responsibility to comply with all local laws.

This Owner’s Manual has been prepared to help you get acquainted with your new

Ram brand vehicle and to provide a convenient reference for common questions.

Not all features shown in this manual may apply to your vehicle. For additional

information on accessories to help personalize your vehicle, visit mopar.com/om

(USA), owners.mopar.ca (Canada) or your local Ram brand dealer.

This Owner’s Manual is intended to familiarize you with the important features of

your vehicle. Your most up-to-date Owner’s Manual, Radio Instruction Manual and

Warranty Booklet can be found by visiting the website on the back cover.

U.S. Residents: If you are the first registered retail owner of your vehicle, you may

obtain a complimentary printed copy of the Warranty Booklet by calling 1-866-726-4636

or by contacting your dealer. Replacement kits can be purchased by visiting

www.techauthority.com.

Canadian Residents: If you are the first registered retail owner of your vehicle, you

may obtain a complimentary printed copy of the Warranty Booklet or purchase a

replacement kit by calling 1-800-387-1143 or by contacting your dealer.

DRIVING AND ALCOHOL

Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels

far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use

public transportation.

WARNING

Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is

impaired when you have been drinking. Never drink and then drive.

This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include

a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this

manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products

without imposing any obligation upon itself to install them on products previously manufactured.

With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.

FCA US LLC reserves the right to modify the terms or discontinue the

Roadside Assistance Program at any time. The Roadside Assistance

Program is subject to restrictions and conditions of use, that are

determined solely by FCA US LLC.

Vehicle images are for illustration purposes only.

Actual products sold may vary.

ROADSIDE ASSISTANCE

24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE. CALL

1-800-521-2779 OR VISIT CHRYSLER.RSAHELP.COM

(USA) CALL 1-800-363-4869 OR VISIT FCA.ROADSIDEAID.COM

(CANADA) SERVICES: Flat Tire Service, Out Of Gas/Fuel

Delivery, Battery Jump Assistance, Lockout Service and

Towing Service Please see the Customer Assistance

chapter in this Owner’s Manual for further information.

WARNING: Operating, servicing and maintaining

a passenger vehicle or off-highway motor vehicle

can expose you to chemicals including engine

exhaust, carbon monoxide, phthalates, and lead,

which are known to the State of California to cause

cancer and birth defects or other reproductive

harm. To minimize exposure, avoid breathing

exhaust, do not idle the engine except as necessary,

service your vehicle in a well-ventilated area and

wear gloves or wash your hands frequently when

servicing your vehicle. For more information go to

www.P65Warnings.ca.gov/passenger-vehicle.

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TABLE OF CONTENTS

1 INTRODUCTION .......................................................................... 9 1

2 GETTING TO KNOW YOUR VEHICLE.................................................. 18 2

3 GETTING TO KNOW YOUR INSTRUMENT PANEL .................................. 89 3

4 STARTING AND OPERATING ......................................................... 120 4

5 MULTIMEDIA ........................................................................... 209 5

6 SAFETY ................................................................................. 267 6

7 IN CASE OF EMERGENCY............................................................. 314 7

8 SERVICING AND MAINTENANCE.................................................... 332 8

9 TECHNICAL SPECIFICATIONS ....................................................... 392 9

10 CUSTOMER ASSISTANCE ............................................................. 401 10

11 INDEX ................................................................................... 405 11

INTRODUCTION

SYMBOLS KEY ......................10

VAN CONVERSIONS/CAMPERS ............10

CONSUMER INFORMATION — TRUCK-CAMPER

LOADING ......................... 10

VEHICLE MODIFICATIONS/ALTERATIONS ......12

SYMBOL GLOSSARY...................12

GETTING TO KNOW YOUR

VEHICLE

KEYS ........................... 18

KeyFob ....................... 18

SENTRY KEY .......................21

IGNITION SWITCH ....................21

Keyless Enter ‘n Go™ Ignition ........... 21

REMOTE START — IF EQUIPPED (GASOLINE) .....22

How To Use Remote Start ............. 23

To Exit Remote Start Mode ............ 23

Remote Start Front Defrost Activation —

If Equipped ..................... 23

Remote Start Comfort Systems —

If Equipped ..................... 23

Remote Start Windshield Wiper De-Icer

Activation — If Equipped .............. 24

Remote Start Abort Message ........... 24

REMOTE START— IF EQUIPPED (DIESEL) ....... 24

How To Use Remote Start ............. 24

VEHICLE SECURITY SYSTEM — IF EQUIPPED .... 25

To Arm The System ................. 25

To Disarm The System ............... 25

Rearming Of The System ............. 25

Security System Manual Override ........ 26

DOORS ..........................26

Manual Door Locks ................. 26

Power Door Locks — If Equipped ......... 26

Power Side Steps — If Equipped ......... 27

Keyless Enter ‘n Go™ — Passive Entry

(If Equipped) .................... 27

Automatic Unlock Doors On Exit —

If Equipped ..................... 28

Automatic Door Locks — If Equipped ...... 28

Child-Protection Door Lock ............ 28

STEERING WHEEL ...................29

Tilt Steering Column ................ 29

Heated Steering Wheel — If Equipped ...... 29

UCONNECT VOICE RECOGNITION —

IF EQUIPPED .......................30

Introducing Voice Recognition ........... 30

Basic Voice Commands .............. 30

Get Started ..................... 30

Additional Information ............... 31

DRIVER MEMORY SETTINGS —

IF EQUIPPED ....................... 31

Programming The Memory Feature.......... 31

Linking And Unlinking The Remote

Keyless Entry Key Fob To Memory ........... 31

Memory Position Recall ................ 32

Programming The Memory Feature..........32

Linking And Unlinking The Remote

Keyless Entry Key Fob To Memory ........... 32

Memory Position Recall ................ 32

SEATS ..........................33

Manual Adjustment Front Seats — If Equipped . 33

Manual Adjustment Rear Seats .......... 34

Power Adjustment Front Seats — If Equipped . . 34

Heated Seats — If Equipped ........... 35

Ventilated Seats — If Equipped .......... 36

Head Restraints .................. 37

DRIVER ADJUSTABLE PEDALS — IF EQUIPPED . . . 38

MIRRORS ........................39

InsideRearviewMirror ............... 39

Illuminated Vanity Mirror — If Equipped ..... 41

Outside Mirrors ................... 41

Outside Automatic Dimming Mirror — If Equipped . 43

Power Mirrors — If Equipped ........... 43

Power Folding Outside Mirrors —

If Equipped ..................... 43

Automatic Power Folding Mirrors —

If Equipped ..................... 44

Tilt Side Mirrors In Reverse — If Equipped .... 44

Power Convex Mirror Switch — If Equipped . . . 44

Forward Utility Lights and Rear Guidance

Lights — If Equipped ................ 45

Heated Mirrors — If Equipped .......... 46

Universal Garage Door Opener (HomeLink®) —

If Equipped .......................46

Before You Begin Programming HomeLink® . . 46

Erasing All The HomeLink® Channels ...... 46

Identifying Whether You Have A Rolling

Code Or Non-Rolling Code Device ......... 46

Programming HomeLink® To A Garage Door

Opener ........................ 47

Programming HomeLink® To A Miscellaneous

Device ........................ 47

Reprogramming A Single HomeLink® Button . . 48

Canadian/Gate Operator Programming ..... 48

Security ....................... 48

Troubleshooting Tips ................ 49

2

EXTERIOR LIGHTS ...................49

Headlight Switch .................. 49

Multifunction Lever ................ 50

Daytime Running Lights (DRLs) — If Equipped . 50

High/Low Beam Switch .............. 50

Automatic High Beam Headlamp Control —

If Equipped ..................... 50

Flash-To-Pass .................... 50

Automatic Headlights — If Equipped ....... 50

Directional LED Headlamp System —

If Equipped ..................... 51

Parking Lights And Panel Lights .......... 51

Automatic Headlights With Wipers ........ 51

Headlight Illumination On Approach ....... 51

Headlight Delay ................... 51

Lights-On Reminder ................ 51

Front Fog Lights — If Equipped .......... 52

Turn Signals .................... 52

Lane Change Assist — If Equipped ........ 52

Cargo Lights/Trailer Spotter Lights/Trailer

Hitch Light With Bed Lights — If Equipped . . . 52

Battery Saver .................... 53

INTERIOR LIGHTS .................... 53

Courtesy Lights ................... 53

Illuminated Entry .................. 55

WINDSHIELD WIPERS AND WASHERS ........ 55

Windshield Wiper Operation ............ 55

Rain Sensing Wipers — If Equipped ....... 56

CLIMATE CONTROLS ..................56

Automatic Climate Control Descriptions

And Functions ................... 56

Manual Climate Control Descriptions

And Functions ................... 59

Automatic Temperature Control (ATC) ...... 61

Climate Voice Recognition — If Equipped .... 61

Operating Tips ................... 61

INTERIOR STORAGE AND EQUIPMENT ........ 62

Storage ....................... 62

USB/AUX Control .................. 66

Electrical Power Outlets .............. 67

Power Inverter — If Equipped ........... 68

Wireless Charging Pad — If Equipped ...... 70

WINDOWS ........................71

PowerWindows ................... 71

Automatic Window Features ........... 71

Reset Auto-Up — If Equipped ........... 72

Window Lockout Switch .............. 72

Power Sliding Rear Window — If Equipped . . . 72

Manual Sliding Rear Window — If Equipped . . 72

WindBuffeting ................... 72

POWER SUNROOF — IF EQUIPPED ..........73

Single Pane Power Sunroof ............ 73

HOOD ...........................74

To Open The Hood ................. 74

To Close The Hood ................. 74

TAILGATE......................... 74

Opening ....................... 74

Closing ........................ 75

TailgateRemoval .................. 75

Bed Step — If Equipped .............. 76

PICKUP BOX ....................... 77

Cargo Camera — If Equipped ........... 78

Bed Rail Tie-Down System — If Equipped .... 79

RAMBOX — IF EQUIPPED ................ 80

Locking And Unlocking RamBox ......... 80

RamBox Cargo Storage Bins ........... 80

RamBox Safety Warning .............. 82

Bed Divider — If Equipped ............ 82

TRI-FOLD TONNEAU COVER — IF EQUIPPED ..... 83

Tri-Fold Tonneau Cover Removal ......... 83

Tri-Fold Tonneau Cover Installation ........ 85

Tri-Fold Tonneau Cover Cleaning ......... 88

GETTING TO KNOW YOUR

INSTRUMENT PANEL

MIDLINE INSTRUMENT CLUSTER — GAS ENGINE . . 89

Midline Instrument Cluster Descriptions —

Gas Engine ..................... 90

HIGHLINE INSTRUMENT CLUSTER — GAS ENGINE. . 91

Highline Instrument Cluster Descriptions —

Gas Engine ..................... 92

PREMIUM INSTRUMENT CLUSTER — GASOLINE . . . 93

Premium Instrument Cluster Descriptions —

Gasoline ....................... 94

MIDLINE INSTRUMENT CLUSTER — DIESEL ENGINE . . 95

Midline Instrument Cluster Descriptions —

Diesel Engine .................... 96

HIGHLINE INSTRUMENT CLUSTER —

DIESEL ENGINE ..................... 97

Highline Instrument Cluster Descriptions —

Diesel Engine .................... 98

PREMIUM INSTRUMENT CLUSTER — DIESEL..... 99

Premium Instrument Cluster Descriptions —

Diesel ....................... 101

INSTRUMENT CLUSTER DISPLAY ..........101

Instrument Cluster Display Location and

Controls ...................... 101

OilLifeReset ................... 103

3

DisplayMenuItems ................ 104

Diesel Messages And Warnings — 6.7L

Cummins® Diesel Engine ............ 107

Battery Saver On/Battery Saver Mode

Message — Electrical Load Reduction Actions —

If Equipped .....................110

WARNING LIGHTS AND MESSAGES ......... 111

Red Warning Lights ................ 111

Yellow Warning Lights .............. 113

Yellow Indicator Lights .............. 115

Green Indicator Lights .............. 117

White Indicator Lights .............. 118

Blue Indicator Lights ............... 118

ONBOARD DIAGNOSTIC SYSTEM — OBD II ..... 118

Onboard Diagnostic System (OBD II)

Cybersecurity ................... 118

EMISSIONS INSPECTION AND MAINTENANCE

PROGRAMS ......................119

STARTING AND OPERATING

STARTING THE ENGINE — GASOLINE ENGINE . . . 120

Automatic Transmission ............. 120

Tip Start Feature ................. 120

Keyless Enter ‘n Go™ — Ignition ........ 120

Normal Starting Using ENGINE START/

STOP Button ................... 120

AutoPark — Rotary Shifter and 8-Speed

Transmission Only ................ 121

Extended Park Starting .............. 122

If Engine Fails To Start .............. 122

Cold Weather Operation

(Below –22°F Or −30°C) ............ 123

After Starting ................... 123

STARTING THE ENGINE — DIESEL ENGINE ..... 123

Automatic Transmission ............. 123

KeylessEnter‘nGo™—Ignition ........ 123

Extreme Cold Weather .............. 124

Normal Starting Procedure — Engine

Manifold Air Temperature Above 66° F (19° C) . 125

Starting Procedure — Engine Manifold Air

Temperature 0°F To 66°F (–18°C to 19°C) . 125

Starting Procedure — Engine Manifold Air

Temperature Below 0°F (-18°C) ........ 126

Starting Fluids ................... 126

NORMAL OPERATION — DIESEL ENGINE ...... 127

Cold Weather Precautions ............ 127

Engine Idling ................... 128

Noise ........................ 129

Stopping The Engine ............... 129

Idle Shutdown ................... 129

Programmable Maximum Vehicle Speed .... 129

Operating Precautions .............. 129

Cooling System Tips ............... 130

ENGINE BLOCK HEATER — IF EQUIPPED ...... 130

ENGINE BREAK-IN RECOMMENDATIONS —

GASOLINE ENGINE .................. 130

ENGINE BREAK-IN RECOMMENDATIONS —

DIESEL ENGINE .................... 131

PARKING BRAKE ................... 131

DIESEL EXHAUST BRAKE — ENGINE BRAKING

(IF EQUIPPED) ..................... 132

AUTOMATIC TRANSMISSION .............133

IgnitionParkInterlock .............. 133

Brake/Transmission Shift Interlock

(BTSI) System ................... 133

8-Speed Automatic Transmission —

If Equipped .................... 134

6-Speed Automatic Transmission —

If Equipped .................... 136

AUXILIARY SWITCHES — IF EQUIPPED .......140

ACTIVE NOISE CANCELLATION ............140

FOUR-WHEEL DRIVE OPERATION —

IF EQUIPPED ...................... 140

Electronically Shifted Transfer Case

(8-Speed Transmission) — If Equipped ..... 140

Electronically Shifted Transfer Case

(6-Speed Transmission) — If Equipped ..... 143

Manually Shifted Transfer Case — If Equipped . 145

AIR SUSPENSION SYSTEM — IF EQUIPPED ..... 146

Description .................... 146

Air Suspension Modes .............. 147

Instrument Cluster Display Messages ..... 147

Operation ..................... 147

AXLE LOCKER SYSTEM —IF EQUIPPED .......148

STABILIZER/SWAY BAR SYSTEM —

POWERWAGONONLY ................ 149

SAFE OFF-ROAD DRIVING — POWER WAGON,

REBEL OR OFF-ROAD PACKAGE EQUIPPED ONLY . 149

Off-Road Driving Tips And Vehicle

Characteristics .................. 149

Driving In Snow, Mud And Sand ......... 150

Crossing Obstacles (Rocks And Other High

Points) ....................... 151

HillClimbing .................... 152

Driving Through Water .............. 153

AiringDownForOff-RoadDriving ........ 154

VehicleRecovery ................. 154

AfterDrivingOff-Road .............. 155

4

LIMITED-SLIP DIFFERENTIAL ............. 156

WINCH USAGE — IF EQUIPPED ...........156

Things To Know Before Using Your Winch . . . 156

Understanding The Features Of Your Winch . . 157

Winch Accessories ................ 157

Operating Your Winch .............. 157

Rigging Techniques ............... 162

HYDRAULIC POWER STEERING ........... 163

Hydraulic Power Steering Fluid Check ..... 163

CRUISE CONTROL SYSTEMS — IF EQUIPPED ....163

Cruise Control ................... 163

Adaptive Cruise Control (ACC) .......... 165

PARKSENSE FRONT/REAR PARK ASSIST —

IF EQUIPPED ......................172

ParkSense Sensors ................ 172

ParkSense Warning Display ........... 172

ParkSense Display ................ 172

Enabling And Disabling Front And/Or Rear

ParkSense ..................... 175

Service The ParkSense Front/Rear Park Assist

System ....................... 175

Cleaning The ParkSense System ........ 175

ParkSense System Usage Precautions ..... 175

LANESENSE — IF EQUIPPED ............. 176

LaneSense Operation ............... 176

Turning LaneSense On Or Off .......... 176

LaneSense Warning Message .......... 177

Changing LaneSense Status ........... 178

Turn Signal Activated Blind Spot Assist —

If Equipped ..................... 178

PARKVIEW REAR BACK UP CAMERA ........ 178

SURROUND VIEW CAMERA SYSTEM —

IF EQUIPPED ...................... 180

TRAILER CAMERAS — IF EQUIPPED ......... 184

Trailer Surround View Camera System ..... 184

AUXCamera .................... 187

ENGINE RUNAWAY — DIESEL ENGINE ....... 187

REFUELING THE VEHICLE — GASOLINE ENGINE . . 187

Loose Fuel Filler Cap Message ......... 188

REFUELING THE VEHICLE — DIESEL ENGINE ....188

Diesel Exhaust Fluid ............... 189

VEHICLE LOADING ...................191

Gross Vehicle Weight Rating (GVWR) ...... 191

Payload ....................... 191

Gross Axle Weight Rating (GAWR) ........ 191

TireSize ...................... 191

RimSize ...................... 191

Inflation Pressure ................. 191

Curb Weight .................... 191

Loading ....................... 191

TRAILER TOWING ................... 192

CommonTowingDefinitions ........... 192

Trailer Hitch Type and Maximum

TrailerWeight ................... 194

Trailer Towing Weights

(Maximum Trailer Weight Ratings) ....... 195

Trailer And Tongue Weight ............ 195

Trailer Reverse Steering Control —

If Equipped .................... 195

Towing Requirements .............. 198

TowingTips .................... 202

SNOWPLOW ...................... 203

BeforePlowing .................. 203

Snowplow Prep Package Model Availability . . 203

Over The Road Operation With Snowplow

Attached ...................... 204

Operating Tips ................... 204

General Maintenance .............. 204

RECREATIONAL TOWING

(BEHIND MOTORHOME) ...............204

Towing This Vehicle Behind Another Vehicle . . 204

Recreational Towing — Two-Wheel Drive

Models ....................... 205

Recreational Towing — Four-Wheel Drive

Models ....................... 205

DRIVING TIPS......................207

Driving On Slippery Surfaces .......... 207

Driving Through Water .............. 207

Off-RoadDrivingTips .............. 208

MULTIMEDIA

UCONNECT SYSTEMS ................. 209

CYBERSECURITY ...................209

UCONNECT SETTINGS .................209

Customer Programmable Features ....... 210

UCONNECT INTRODUCTION ..............227

System Overview ................. 227

Safety And General Information ......... 229

UCONNECT MODES ..................229

Steering Wheel Audio Controls ......... 229

Radio Mode .................... 230

MediaMode .................... 236

Phone Mode .................... 238

CONNECTED VEHICLE SERVICES —

IF EQUIPPED ...................... 245

Is My Vehicle Connected? ............ 245

Introduction To Connected Vehicle

Services ...................... 245

5

Getting Started With Connected Vehicle

Services ...................... 246

Using SiriusXM Guardian™ ............ 247

Manage My SiriusXM Guardian™

Account ...................... 255

CONNECTED SERVICES FAQs ............255

Connected Services SOS FAQs — If Equipped . 255

Connected Services Remote Door Lock/

UnlockFAQs .................... 255

Connected Services Roadside Assistance

FAQs ........................ 256

Connected Services Send & Go FAQs —

If Equipped .................... 256

Connected Services Vehicle Finder FAQs .... 256

Connected Services Stolen Vehicle

Assistance FAQs — If Equipped ......... 256

Connected Services Remote Vehicle Start

FAQs ........................ 257

Connected Services Remote Horn & Lights

FAQs ........................ 257

Connected Services Account FAQs —

If Equipped ..................... 257

Data Collection & Privacy ............ 258

RADIO OPERATION AND MOBILE PHONES ..... 259

Regulatory And Safety Information ....... 259

OFF-ROAD PAGES — IF EQUIPPED .......... 259

Off-Road Pages Status Bar ........... 260

Vehicle Dynamics ................. 260

Accessory Gauge ................. 261

Pitch&Roll .................... 262

Suspension .................... 262

ForwardFacingCamera ............. 263

TRAILER TOW — IF EQUIPPED ............ 263

TrailerInfo ..................... 264

Cameras ...................... 264

Light Check .................... 265

Setup ........................ 266

SAFETY

SAFETY FEATURES................... 267

Anti-Lock Brake System (ABS) ......... 267

Rear Seat Reminder Alert (RSRA) ....... 267

Electronic Brake Control (EBC) System .... 268

AUXILIARY DRIVING SYSTEMS ............273

Blind Spot Monitoring (BSM) — If Equipped . . 273

Forward Collision Warning (FCW) With

Mitigation — If Equipped ............. 278

Tire Pressure Monitoring System (TPMS) . . . 280

OCCUPANT RESTRAINT SYSTEMS .......... 286

Occupant Restraint Systems Features ..... 286

Important Safety Precautions .......... 286

Seat Belt Systems ................ 287

Supplemental Restraint Systems (SRS) .... 293

Child Restraints ................. 299

SAFETY TIPS ......................311

Transporting Passengers ............. 311

Transporting Pets ................. 311

Connected Vehicles ................ 311

Safety Checks You Should Make Inside

TheVehicle .................... 312

Periodic Safety Checks You Should

Make Outside The Vehicle ............ 313

Exhaust Gas .................... 313

Carbon Monoxide Warnings ........... 313

IN CASE OF EMERGENCY

HAZARD WARNING FLASHERS ........... 314

ASSIST AND SOS SYSTEM — IF EQUIPPED ..... 314

JACKING AND TIRE CHANGING ........... 317

Preparations For Jacking ............. 317

Jack Location ................... 318

Removal Of Jack And Tools ............ 318

Removing The Spare Tire ............. 319

Jacking Instructions ............... 320

To Stow The Flat Or Spare ............ 323

Reinstalling The Jack And Tools ......... 324

Hub Caps/Wheel Covers — If Equipped .... 324

JUMP STARTING ....................325

Preparations For Jump Start ........... 325

Jump Starting Procedure ............. 326

GEAR SELECTOR OVERRIDE ............. 327

6-Speed Transmission .............. 327

MANUAL PARK RELEASE ............... 327

8-Speed Transmission .............. 327

IF YOUR ENGINE OVERHEATS ............328

FREEING A STUCK VEHICLE ............. 329

TOWING A DISABLED VEHICLE ........... 329

Two-Wheel Drive Models ............. 330

Four-Wheel Drive Models ............. 331

EMERGENCY TOW HOOKS —

IF EQUIPPED .................... 331

ENHANCED ACCIDENT RESPONSE

SYSTEM (EARS) .................... 331

EVENT DATA RECORDER (EDR) ........... 331

6

SERVICING AND MAINTENANCE

SCHEDULED SERVICING ...............332

Maintenance Plan — Gasoline Engine ..... 333

Maintenance Plan — Diesel Engine ...... 335

ENGINE COMPARTMENT ............... 338

6.4L Gasoline Engine .............. 338

6.7L Diesel Engine — 6-Speed 68RFE ..... 339

6.7L Diesel Engine ................ 340

Checking Oil Level ................ 341

Adding Washer Fluid ............... 341

Maintenance-Free Battery ............ 341

Pressure Washing ................. 342

VEHICLE MAINTENANCE ............... 342

Engine Oil ..................... 342

Engine Oil Filter .................. 343

Engine Air Cleaner Filter ............. 343

Air Conditioner Maintenance .......... 344

Accessory Drive Belt Inspection ......... 347

Draining Fuel/Water Separator Filter —

Diesel Engine ................... 347

Engine Mounted Fuel Filter Replacement —

Diesel Engine ................... 348

Underbody Mounted Fuel Filter

Replacement — Diesel Engine .......... 349

Priming If The Engine Has Run Out

Of Fuel — Diesel Engine ............. 349

Intervention Regeneration Strategy —

Message Process Flow ............. 350

Diesel Exhaust Fluid (DEF) ............ 350

Body Lubrication ................. 350

Windshield Wiper Blades ............ 351

Exhaust System ................. 352

Cooling System .................. 353

Charge Air Cooler — Inter-Cooler ........ 355

Brake System ................... 355

Automatic Transmission ............. 356

Rear Axle And 4x4 Front Driving Axle

FluidLevel ..................... 358

Transfer Case ................... 358

Noise Control System Required

Maintenance & Warranty ............ 358

Fuses ....................... 360

Bulb Replacement ................ 366

TIRES ..........................372

TireSafetyInformation ............. 372

Tires — General Information ........... 378

Tire Types ..................... 381

Spare Tires — If Equipped ............ 381

Wheel And Wheel Trim Care ........... 382

Snow Traction Devices .............. 383

Tire Rotation Recommendations ........ 386

DEPARTMENT OF TRANSPORTATION

UNIFORM TIRE QUALITY GRADES .......... 387

Treadwear ..................... 387

Traction Grades .................. 387

Temperature Grades ............... 387

STORING THE VEHICLE ................ 388

BODYWORK....................... 388

Protection From Atmospheric Agents ..... 388

Body And Underbody Maintenance ....... 388

Preserving The Bodywork ............ 389

INTERIORS .......................390

Seats And Fabric Parts .............. 390

Plastic And Coated Parts ............. 390

Leather Surfaces ................. 391

Glass Surfaces .................. 391

TECHNICAL SPECIFICATIONS

VEHICLE IDENTIFICATION NUMBER (VIN) ......392

BRAKE SYSTEM .................... 392

Hydraulic Brake Assist — If Equipped ...... 392

WHEEL AND TIRE TORQUE SPECIFICATIONS . . . 392

Torque Specifications .............. 392

FUEL REQUIREMENTS — GASOLINE ENGINE ....393

6.4L Engine .................... 393

Reformulated Gasoline ............. 394

Materials Added To Fuel ............. 394

Gasoline/Oxygenate Blends ........... 394

Do Not Use E-85 In Non-Flex Fuel Vehicles . . 394

CNG And LP Fuel System Modifications .... 394

Methylcyclopentadienyl Manganese

Tricarbonyl (MMT) In Gasoline .......... 394

Fuel System Cautions .............. 395

FUEL REQUIREMENTS – DIESEL ENGINE ......395

Fuel Specifications ................ 395

Biodiesel Fuel Requirements .......... 396

FLUID CAPACITIES ................... 397

ENGINE FLUIDS AND LUBRICANTS .........398

CHASSIS FLUIDS AND LUBRICANTS ........ 400

CUSTOMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE

FOR YOUR VEHICLE .................. 401

Prepare For The Appointment .......... 401

Prepare A List ................... 401

Be Reasonable With Requests ......... 401

IF YOU NEED ASSISTANCE ..............401

Roadside Assistance ............... 401

FCA US LLC Customer Assistance Center . . . 402

7

FCA Canada Customer Care ........... 402

Mexico ....................... 402

Puerto Rico And US Virgin Islands ....... 402

Customer Assistance For The Hearing

Or Speech Impaired (TDD/TTY) ......... 402

Service Contract ................. 403

WARRANTY INFORMATION .............. 403

MOPAR®PARTS ...................403

REPORTING SAFETY DEFECTS ............ 403

In The 50 United States And Washington, D.C. . 403

In Canada ..................... 403

PUBLICATION ORDER FORMS ............ 404

Change Of Ownership Or Address .......... 404

GENERAL INFORMATION ............... 404

8

INTRODUCTION

Dear Customer,

Congratulations on the purchase of your new Ram vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.

This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and maneuvers differently from many

passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the two-wheel drive version of this vehicle was designed for on-road

use only. It is not intended for off-road driving or use in other severe conditions suited for a four-wheel drive vehicle. Before you start to drive this vehicle, read the Owner’s

Manual. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering, transmission, and transfer case shifting. Learn how your vehicle handles on

different road surfaces. Your driving skills will improve with experience. When driving off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome

the natural laws of physics. Always observe federal, state, provincial and local laws wherever you drive. As with other vehicles of this type, failure to operate this vehicle correctly

may result in loss of control or a collision page 207.

This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your vehicle. It is

supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its customers as well as the details of

the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before driving your vehicle for the first time. Following the

instructions, recommendations, tips, and important warnings in this manual will help ensure safe and enjoyable operation of your vehicle.

This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the text. Therefore, you

should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content introduced throughout the Owner’s Information,

which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data contained in this publication are intended to help you use your

vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model

described for technical and/or commercial reasons. For further information, contact an authorized dealer.

When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians, genuine Mopar® parts, and care about your satisfaction.

9

1

SYMBOLS KEY

WARNING! These statements apply to operating pro-

cedures that could result in a collision,

bodily injury and/or death.

CAUTION! These statements apply to procedures

that could result in damage to your

vehicle.

NOTE: A suggestion which will improve installa-

tion, operation, and reliability. If not fol-

lowed, may result in damage.

TIP: General ideas/solutions/suggestions on

easier use of the product or functionality.

PAGE REFERENCE ARROW Follow this reference for additional infor-

mation on a particular feature.

FOOTNOTE Supplementary and relevant information

pertaining to the topic.

If you do not read the entire Owner’s Manual, you may miss important information.

Observe all Cautions and Warnings.

VAN CONVERSIONS/CAMPERS

The New Vehicle Limited Warranty does not apply to body modifications or special

equipment installed by van conversion/camper manufacturers/body builders. US resi-

dents refer to the Warranty Information, Section 2.1.C. Canadian residents refer to the

“What Is Not Covered” section of the Warranty Information. Such equipment includes

video monitors, DVD/Blu-Ray™, heaters, stoves, refrigerators, etc. For warranty cover-

age and service on these items, contact the applicable manufacturer.

CONSUMER INFORMATION — TRUCK-CAMPER LOADING

This information is provided in fulfillment of the requirement by the United States Gov-

ernment, Department of Transportation, National Highway Traffic Safety Administra-

tion, that “every manufacturer of trucks that are capable of accommodating slide-in

campers, manufactured on or after April 1, 1973 shall provide... at the time of original

purchase to the first person who purchases the truck”... information on Truck Camper

Loading.

A slide-in camper document is provided in your vehicle’s glove compartment that con-

tains your Vehicle Identification Number, truck model, cargo weight rating, and the

forward/rearward limit of a camper. To obtain additional dimensional and technical

specifications for your vehicle, please visit https://www.ramtrucks.com.

Figure 1 illustrates the dimensions describing the forward and rearward limits of the

zone in which the Center of Gravity (CG) of a slide-in camper must be located, to pro-

vide satisfactory vehicle handling and to prevent overload of the front and rear axles.

Figure 2 illustrates a proper match between truck and camper.

NOTE:

The camper Center of Gravity falls within the specified zone.

10 INTRODUCTION

When the truck is used to carry a slide-in camper, the total cargo load of the truck consists of the manufacturer’s camper weight figure, the weight of installed additional camper

equipment not included in the manufacturer’s camper weight figure, the weight of camper cargo, and the weight of passengers in the camper. The total cargo load should not

exceed the truck’s cargo weight rating and the camper’s CG should fall within the truck’s recommended CG zone when installed.

Secure loose items to prevent weight shifts that could affect the balance of your vehicle. When the truck camper is loaded, drive to a scale and weigh the front and rear wheels

separately, to determine axle loads. Individual axle loads should not exceed either of the Gross Axle Weight Ratings (GAWR). The total of the axle loads should not exceed the

Gross Vehicle Weight Rating (GVWR). If weight ratings are exceeded, move or remove items to get the total weight below the ratings.

NOTE:

These ratings are also provided on the vehicle certification label located on the driver’s side B-pillar. See page 191 for more information.

For any additional instructions, please contact your conversion/camper manufacturer or an authorized dealer.

A — Forward Limit of Camper CG

B — Rearward Limit of Camper CG

INTRODUCTION 11

1

VEHICLE MODIFICATIONS/ALTERATIONS

WARNING!

Any modifications or alterations to this vehicle could seriously affect its roadworthi-

ness and safety and may lead to a collision resulting in serious injury or death.

SYMBOL GLOSSARY

Some car components have colored labels with symbols indicating precautions to be

observed when using this component. It is important to follow all warnings when oper-

ating your vehicle. See below for the definition of each symbol page 111.

NOTE:

Warning and Indicator lights are different based upon equipment options and current

vehicle status. Some telltales are optional and may not appear.

Red Warning Lights

Air Bag Warning Light

page 111

Battery Charge Warning Light

page 111

Brake Warning Light

page 111

Red Warning Lights

Door Open Warning Light

page 111

Electronic Throttle Control (ETC) Warning Light

page 112

Engine Coolant Temperature Warning Light

page 112

Hood Open Warning Light

page 112

Oil Pressure Warning Light

page 112

Oil Temperature Warning Light

page 112

12 INTRODUCTION

Red Warning Lights

Seat Belt Reminder Warning Light

page 112

Tailgate Open Warning Light

page 112

Trailer Brake Disconnected Warning Light

page 112

Transmission Temperature Warning Light

page 112

Vehicle Security Warning Light

page 113

Yellow Warning Lights

Adaptive Cruise Control (ACC) Fault Warning Light

page 113

Yellow Warning Lights

Air Suspension Fault Warning Light

page 113

Anti-Lock Brake System (ABS) Warning Light

page 113

Cruise Control Fault Warning Light

page 114

Engine Check/Malfunction Indicator Warning Light (MIL)

page 114

Electronic Stability Control (ESC) Active Warning Light

page 113

Electronic Stability Control (ESC) OFF Warning Light

page 113

INTRODUCTION 13

1

Yellow Warning Lights

LaneSense Warning Light

page 113

Low Washer Fluid Warning Light

page 113

Low Fuel Warning Light

page 114

Low Coolant Level Warning Light

page 114

Loose Fuel Filler Cap Warning Light

page 114

Rear Axle Locker Fault Warning Light

page 114

Yellow Warning Lights

Service Forward Collision Warning (FCW) or Pedestrian Emergency

Braking (PEB) Warning Light

page 114

Service LaneSense Warning Light

page 114

Service 4WD Warning Light

page 114

Sway Bar Fault Warning Light

page 115

Tire Pressure Monitoring System (TPMS) Warning Light

page 115

Yellow Indicator Lights

Air Suspension Payload Protection Indicator Light

page 116

14 INTRODUCTION

Yellow Indicator Lights

Air Suspension Alternate Trailer Height Indicator Light

page 115

Air Suspension Bed Lowering Mode Indicator Light

page 115

Air Suspension Ride Height Raising Indicator Light

page 116

Air Suspension Ride Height Lowering Indicator Light

page 116

Cargo Indicator Light

page 116

Cold Ambient Derate Mode Indicator Light

page 116

Yellow Indicator Lights

Diesel Exhaust Brake Indicator Light

page 116

Forward Collision Warning (FCW) or Pedestrian Emergency Braking

(PEB) Off Indicator Light

page 116

Front And Rear Axle Lock Indicator Light

page 116

4WD Lock Indicator Light

page 116

4WD Low Indicator Light

page 116

4WD High Indicator Light

page 116

INTRODUCTION 15

1

Yellow Indicator Lights

Low Diesel Exhaust Fluid (DEF) Indicator Light

page 116

NEUTRAL Indicator Light

page 116

Rear Axle Lock Indicator Light

page 116

Snowplow Mode Indicator Light

page 116

Sway Bar Indicator Light

page 117

TOW/HAUL Indicator Light

page 117

Yellow Indicator Lights

Trailer Merge Assist Indicator Light

page 117

Wait To Start Indicator Light

page 117

Water In Fuel Indicator Light

page 117

Green Indicator Lights

Adaptive Cruise Control (ACC) Set With Target Indicator Light

page 117

Adaptive Cruise Control (ACC) Set With No Target Detected Indicator

Light

page 117

Automatic Diesel Exhaust Brake Indicator Light

page 117

16 INTRODUCTION

Green Indicator Lights

Cruise Control Set Indicator Light

page 117

ECO Mode Indicator Light

page 117

Front Fog Indicator Light

page 117

Parking/Headlights On Indicator Light

page 117

LaneSense Indicator Light

page 117

Turn Signal Indicator Lights

page 117

White Indicator Lights

Adaptive Cruise Control (ACC) Ready Indicator Light

page 118

Cruise Control Ready Indicator Light

page 118

Hill Descent Control (HDC) Indicator Light

page 118

LaneSense Indicator Light

page 118

Blue Indicator Lights

High Beam Indicator Light

page 118

INTRODUCTION 17

1

GETTING TO KNOW YOUR VEHICLE

KEYS

KEY FOB

Your vehicle is equipped with a key fob which supports

Passive Entry, Remote Keyless Entry, Keyless Enter ‘n

Go™ (if equipped), and Remote Start (if equipped). The

key fob allows you to lock or unlock all doors, tailgate,

and the RamBox (if equipped) as well as activate the

Panic Alarm from distances up to approximately 66 ft

(20 m). The key fob does not need to be pointed at the

vehicle to activate the system. The key fob also con-

tains an emergency key, which is stored in the rear of

the key fob.

NOTE:

•The key fob’s wireless signal may be blocked if the

key fob is located next to a mobile phone, laptop, or

other electronic device. This may result in poor

performance.

•If your vehicle is equipped with a Wireless Charging

Pad, the key fob may not be detected if it is placed

within 6 inches (15 cm) of the pad page 70.

•With the ignition in the ON position and the vehicle

moving at 2 mph (4 km/h), all RKE commands are

disabled.

In case the ignition switch does not change with the

push of a button, the key fob may have a low or fully

depleted battery. A low key fob battery can be verified

by referring to the instrument cluster, which will display

directions to follow.

NOTE:

A low key fob battery condition may be indicated by a

message in the instrument cluster display, or by the

LED light on the key fob. If the LED key fob light no lon-

ger illuminates from key fob button pushes, then the

key fob battery requires replacement page 404.

To Lock/Unlock The Doors And Tailgate

Push and release the unlock button on the key fob once

to unlock the driver’s door, or, twice within five seconds

to unlock all doors, the tailgate and the RamBox (if

equipped). To lock all the doors and the tailgate, push

the lock button once.

When the doors are unlocked, the turn signals will flash

and the illuminated entry system will be activated.

When the doors are locked, the turn signals will flash

and the horn will chirp.

All doors can be programmed to unlock on the first

push of the unlock button. The horn chirp when the lock

button is pushed can be programmed on/off within

Uconnect Settings page 209.

Key Fob

1 — Unlock

2 — Tailgate Release (If Equipped)

3 — Lock

4 — Remote Start (If Equipped)

5—Panic

6 — Emergency Key

18

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RAM 2500 3500 2024 Owner's manual

RAM 2500 3500 2024 Owner's manual

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