GAOMON PD1320 User manual

Brand: GAOMON

Model: PD1320

Type: User manual

GAOMON PD1320 is a pen display with an 11.57-inch working area and 8192 levels of pressure sensitivity, providing accurate and natural drawing experience. It features a vibrant 86% NTSC color gamut, 220 cd/m2 brightness, and 178-degree viewing angle, ensuring stunning visuals. Compatible with Windows 7 and above, Mac OS 10.12 and above, and Android 6.0 and above, it supports various drawing software, allowing you to unleash your creativity digitally. With a slim profile of 13.

PD1320

Pen Display

FAQ

PD1320 FAQ Contents

1. Warranty & Compatibility & Specification of PD1320....................................................................... 3

1.1

Warranty Policy.................................................................................................................................. 3

1.2

Operation System & Art Program Compatibility............................................................................... 3

1.3

Specifications & Features.................................................................................................................. 4

2. How to Set up PD1320 on Windows/mac?........................................................................................ 5

2.1

How to set up on windows OS?.........................................................................................................5

2.2

How to set up on Mac OS ?................................................................................................................7

2.3

How to set up with Android device?............................................................................................... 10

2.4

How to set up with game switch?................................................................................................... 11

2.5

Two ways to connect PD1320 with Windows/mac laptop..............................................................13

2.6

OSD Setting & How to adjust Color?............................................................................................... 14

3. Warranty & Compatibility & Specification of PD1320..................................................................... 15

How to do when it's indicating '' No Signal--Saving Power''........................................................... 15

How to do when it's all black without displaying anything, and no indicator light........................ 15

How to do when the PD1320 only displays wallpaper of computer, without any applications?... 16

4. Pen Issues & Solutions...................................................................................................................... 17

How to do when GAOMON driver indicating ''No Device Detected'' and pen not working?......... 17

How to do when the cursor is moving on the computer monitor but not on PD1320?.................17

How to do when the issue only happens in Clip Studio Paint?....................................................... 18

How to do when the issue only happens in GMIP?.........................................................................18

How to do when the pen only lags in Photoshop CC?.....................................................................18

How to calibrate pen cursor?.......................................................................................................... 19

5. Warranty & Compatibility & Specification of PD1320..................................................................... 20

How to customize the Express Key function on digital pen AP50?................................................. 20

How to sign/write on Microsoft office files: Word/Excel/PowerPoint & OneNote?...................... 21

How to Comment, Highlight and Sign on PDF (Acrobat Reader DC)?............................................. 25

How to use Duplicate Mode & Extend Mode?................................................................................ 29

6. How to Contact GAOMON Service Team?....................................................................................... 32

1.Warranty & Compatibility & Specification of PD1320

1.1

Warranty Policy.

1 Year Warranty: We cover 1 year warranty for non-human made damages or accident damages . For

example, breaking screens accidentally or losing the accessories are not within the range.

Lifetime Tech Support: We offer lifetime tech supports to our customers. Welcome to contact us for tech

support.

GAOMON After-sale service team: [email protected]

1.2

Operation System & Art Program Compatibility.

1.2.1 OS Compatibility

GAOMON PD1320 Pen Display is NOT a standalone product. It cannot work alone. It has to be connected

to a laptop or desktop computer which runs Windows 7 or above version OS, or Mac 10.12 or above

version OS. It doesn’t work with Chrome OS, or Linux Os.

If you are using Windows or Mac OS, please download driver here: https://GAOMON.net/

1.2.2 Art Program Compatibility

Our tablets are compatible with most drawing software. Free software like Krita, gimp, fireplaca,

Meidibang, inscape,blender,etc. Or paid software like photoshop, adobe illustrator, clip studio paint,

sketchbook, Sai version2,etc.

For more details, please refer to the Compatibility file.

1.2.3 E-Learning Software Compatibility

GAOMON PD1320 is compatible well with distance learning software Blackboard Collaborate

Ultra ,Whiteboard in Zoom, Kaltura, Google etc.

1.3

Specifications & Features

PD1320 Product Information

Model

PD1320

Brand

GAOMON

Color

Keshizumi /Alice Blue

Digital Pen

Art-paint AP50

Pen Technology

Battery-free Electromagnetic Resonance

Pressure Sensitivity

8192 Levels

Pen Resolution

5080 LPI

Gamut

86%NTSC

Brightness

220cd/m2

Display Color

16.7M(8bit)

Viewing Angle

89°/89°(H)/89°/89°(V) (Typ.) (CR＞10)

Dimension

343*233*13.4mm/ 13.50*9.17*0.53inch

(The thinnest 4.5mm/ 0.18inch)

Working Area

293.8 * 165.2mm/ 11.57*6.50inch

Accuracy

±0.3mm

Sensing Height

10mm

Report Rate

≥220PPS

Signal Output

Mini HDMI、Type-C

Weight

880g

OS Compatibility

Windows 7 and above,

Mac OS 10. 12 and above,

Android 6.0 and above (USB3.0 DP1.2)

Art Program Compatibility

Free: krita,gimp,medibang, firealpaca,

etc

Paid: Photoshop, Adobe illustrator, adobe

premiere, adobe after effect, sai version 2,

clip studio paint, etc

What’s in the box?

Pen Display PD1320, Leather Stander,

Digital Pen AP50, Pen Holder (8 Nibs),

HDMI to Mini HDMI Cord, USB-A to Type-C

Cord, AC Adapter, US STD Adapter,

Quick Start Guide, Cleaning cloth

Pre-applied AG Film(Gift)

Guaranty

We cover 1 year warranty basing on non

human made damage and non accident

damage.

GAOMON Service

service@gaomon.net

2.How to set up PD1320 on Windows/Mac?

2.1

How to set up on Windows OS?

1). Please well connect all of the cables: USB , HDMI, Power Cord.

2). Close all art programs and anti-virus program first.

Make sure there is no anti-virus program running here.(You can still run anti-virus program while the

issue get confirmed and fixed)

3).Please uninstall the previous GAOMON driver clearly first.

Go to Control Panel---Programs and Features---uninstall current exist GAOMON Driver--also make

sure no other brands tablet driver. (VERY IMPORTANT).

4).Download driver here: https://GAOMON.net/ and install the driver.

Please right-click the driver setup icon, whose file extension is ‘.exe’, in the installation file and select

‘Run as administrator’ from the dropdown list.

(Run as an administrator before installation , not after installation.)

5)After installing GAOMON Driver, please test whether the pen can move cursor like a mouse normally.

If the pen can move cursor like mouse normally, you can customize express keys inside GAOMON Driver

now.

6)And please download drawing programs online to use with GAOMON PD1320.Our tablets are

compatible with most drawing software. Free software like Krita, gimp, fireplaca, Meidibang,

inscape,blender,etc. Or paid software like photoshop, adobe illustrator, clip studio paint, sketchbook, Sai

version2,etc.

2.2

How to set up on Mac OS ?

1).

Download driver here: https://GAOMON.net/

-- Click the installation package ----Drag 'GAOMONTablet ' icon upon 'Applications' and hold on for a

while until it enters in 'Applications' folder---- Double click 'GAOMONTablet' and select 'Open' to run the

driver. Now the GAOMON Driver is installed.

If your Mac OS version are mac 10.14 , 10.15, Mac Big sur or above OS , please kindly remember to

give GAOMON Driver permission to normally function on yuor mac. If your Mac OS is lower than Mac

10.14, please skip following part.

1)After installation, press one of the tablet express key and it will pop out a box 'Accessibility Access' .

Then click 'Open System Preferences' to bring out 'Security & Privacy' box. Don’t click “Deny”!

2).

Click the lock icon and input your password-->Tick 'TabletDriverAgent'--> Click '＋' and it will

bring out another box.

3).

Go Applications--> find out 'GAOMON Tablet' and click 'Open'

4).

Tick 'GAOMONTablet' circled in red and click the lock icon. Then we can draw freely on the tablet.

Now you get the permission to use GAOMON Tablet Driver on your Mac OS.

2.3

How to set up with Android device?

Step 1: Buy a Type-C to Type-C cable (not included in the package);

Step 2: Connect the pen display to smart phone with the Type-C to Type-C cable.

Note: In case there is no response on the screen or a flashing screen occurs, it is suggested to reconnect the cable, and

buy a power adapter (gauge: 5V; not included in the package) for connection to the other type-C port on the device to

ensure the power sufficiency. For phone charging, charger that supports PD protocol is suggested.

Note:

Please make sure your Android phone supports'Dex','Desktop', or 'TNT' mode. Visit GAOMON website for compatible

phone models: https://GAOMON.net/Pen_Display/PD1220&PD1320.html

2.4

Two ways to connect PD1320 with Windows/mac laptop

Scenario 1

Step 1: Connect the pen display to PC with the HDMI cable;

Step 2: Connect the pen display to PC with the Type-C male plug inserted into the pen display, and the USB-A male plug

inserted into the computer. (The red USB-A male plug is for power supply)

Note: If there is no response on the pen display or a flashing screen occurs, the other USB-A male plug left shall also be

inserted into the PC or a power adapter, and please make sure there are two USB-A ports on the PC.

If you use a desktop computer, please make sure to plug the HDMI cable into graphic card, but not in mother board.

If there is no HDMI port on your computer, please buy extra HDMI adapter to use with GAOMON PD1320. For example:

DVI to HDMI adapter, VGA to HDMI adapter, Display port to HDMI adapter, Type-C to HDMI adapter.

Scenario 2

Step 1: Buy a Full-featured Type-C to Type-C cable (not included in the package);

Step 2: Connect the pen display (both Type-C ports can do the work) to PC with the Type-C to Type-C cable.

Note: Please make sure the Type-C ports of the PC supports USB3.1 and DP1.2 protocol.

2.5

How to set up with game switch?

Step 1: Buy a Type-C to Type-C cable (not included in the package);

Step 2: Connect the pen display to game switch with the full-featured Type-C to Type-C cable.

Step 3: Connect the Type-C to Dual USB-A Cable to the provide power for PD1320. The red USB-A male plug is for

power supply

2.6

OSD Setting & How to adjust Color?

OSD Settings

1. When the headphone jack is not connected, the thumbwheel switch can be used to wheel up/ down to

increase/decrease the display brightness;

2. When the headphone jack is connected, the thumbwheel switch can be used to wheel up/down the volume;

3. Press the thumbwheel switch lightly to call up the OSD menu, where the power button will therefore be used for

auto-setting. Users can wheel the thumbwheel switch up for increase and down for decrease;

MENU: call up the OSD menu/OK;

AUTO: return to the previous page when the OSD menu is running;

+: navigate upwards or increase the value when the OSD menu is running;

- : navigate downwards or decrease the value when the OSD menu is running;

Quit OSD: Press the power button to quit the OSD menu.

How to Adjust Color?

Please kinldy note that, Actually the color difference exists in every monitors.Even it is the same computer

brand and same model, there exists certain color difference between 2 computers monitors. But if the

color difference is too large which exceed the range, we can try to adjust it.

Please adjust the color by followings: Go to RGB-Color--Color Effect--Enter ''USER''--Then you can adjust

the hue & saturation of RGBCYM here.

3.Displaying Issues & Solutions.

3.1 How to do when it's indicating ''No Signal--Saving Power''

Firstly, please kindly note that ‘‘No Signal’’ issue is related to the HDMI connection. Please make sure the HDMI cable

is well connected between PD1320 & computer.

Secondly, If you use windows computer, please press ‘‘Windows+p’’ on keyboard, and make sure to choose

Duplicate or Extended mode. Don’t choose ‘‘Projector Only’’ or ‘‘Computer Only’’ . Otherwise it will cause no signal

problems.

Thirdly, Is there an HDMI interface on the computer? Or are you using a HDMI adaptor?

If you are using a HDMI adaptor, please make sure it’s not USB to HDMI adapter. USB is mainly for data transmission.

It’s not good for video/signal transmission. We recommend you to use DVI/VGA/Display port/type-c to HDMI

adapter depending on whichever is on your device.

Fourthly, please find/borrow another computer which comes with a HDMI port to test. Please make sure to plug the

HDMI cable into graphic card, but not in mother board.

If the No Signal issue remains after trying above solutions, please take a video and send to GAOMON SERVICE. We

will apply warranty and make everything right for you. Don’t worry!

3.2 How to do when it's all black without displaying anything, and no indicator

light.

1) Please kindly note that, if it doesn’t display anything and no indicator light, it should be related to the power cord

connection. Please kindly check whether you have well connected the power cord.

2) Please change a different electricity socket.

3) If the issue still remains, please take a video and send to GAOMON SERVICE. We will apply warranty and make

everything right for you. Don’t worry!

3.3 How to do when the PD1320 only displays wallpaper of computer, without

any applications?

If PD1320 only shows the wallpaper of your computer, but without any programs, it is actually the normal

situation of the extend mode. You can set Duplicate Mode if you are not familiar with Extend Mode. So

PD1320 will display exact same with your computer monitor.

Duplicate on Windows:

Please press ‘’Windows+p’’ on keyboard, and make sure to choose Duplicate mode

Duplicate on Mac:

Set Mirror Mode: Click on the Apple icon in the top left corner，---“System preference”---choose “Display’’ ---

Select the ‘’Mirror Display.’’

4.Pen Issues & Solutions

4.1 How to do when GAOMON driver indicating ''No Device Detected'' and pen

not working?

1) Please kindly note that it’s usually related to the USB connection. Please kindly make sure the USB cable is well

connected between PD1320 and computer.

2) Please change a different USB port on your computer to test.

3) Please test on another computer. No need install GAOMON Driver. Let’s see whether the pen can respond when

without GAOMON Driver ininstalled on another computer.

4) If the issue remains, please kindly give test result to GAOMON SERVICE. We will apply warranty and make

everything right for you. Don’t worry!

4.2 How to do when the cursor is moving on the computer monitor but not on

PD1320?

If the PD1320 only shows the wallpaper of your computer, but without any programs, it is actually the

normal situation of the extend mode.

And meanwhile if the cursor moves on computer monitor instead of on tablet monitor, you are choosing

the computer monitor as work area inside GAOMON driver right now, but not setting the PD1320 as work

area. So the cursor moves on computer monitor only.

Solution 1: Please open GAOMON Driver--Work Area--Choose PD1320 as work area--Save -- Now you can

use the mouse to move the cursor from computer monitor to PD1320 to work.

Solution 2: If you are not familiar with Extend Mode. So PD1320 will display exact same with your

computer monitor.

Duplicate on Windows:

Please press ‘‘Windows+p’’ on keyboard, and make sure to choose Duplicate mode

Duplicate on Mac:

Set Mirror Mode: Click on the Apple icon in the top left corner,--- ‘‘System preference’’ --- choose ‘‘Display’’ ---

Select the ‘‘Mirror Display.’’

4.3 How to do when the issue only happens in Clip Studio Paint?

Step 1: Please set inside Clip Studio Paint according to following path.

Preference --Tablet --Win tab

Preference--Performance--Allocate to application--100%

Step 2: If the issue remains, please try to reinstall GAOMON Driver. Make sure no other brands tablet driver installed

on your computer please.

4.4 How to do when the issue only happens in GMIP?

Step 1: Please set inside GIMP according to following path.

GIMP-- Edit--Input Devices--Mode: Screen ( remember to select Screen Mode for all of three )---Save.

Step 2: If the issue remains, please try to reinstall GAOMON Driver. Make sure no other brands tablet driver installed

on your computer please.

4.5 How to do when the pen only lags in Photoshop ?

Step 1: Please try to reinstall GAOMON Driver. Make sure no other brands tablet driver installed on your computer

please. Step 1: Please set inside Photoshop according to following path.

Step 2: Edit--Preference-- Uncheck ‘’Use Graphics Processor’’

Step 3: Create a new canvas and zoom in it to 100%.

Step 4: click “Reset Brushes” in brush settings. (As following picture)

4.6 How to calibrate pen cursor?

Step 1: please set your computer under Duplicate Mode/Mirror Mode and test whether the issue remains.

Windows OS: Press ''windows+p'' -- choose ''Duplicate''.

Mac Os: System Preference"------Choose "Displays"----- Click "Arrangement"----Click the "Mirror Displays"

Step 2: if the same issue still exist under Duplicate/Mirror mode, please try to calibrate during GAOMON

Driver:

-Please hold the pen more vertically when calibrate in driver. Don't tilt the pen too much.

- If still cannot get close as you want, try to click ''restore default'' directly and no need to click that 9 points

Step 3: If the issue still happen, please kindly give following test results to GAOMON SERVICE, and let us

give you detail solution by email.

1. Do you use windows or mac OS? Which OS version? desktop or laptop?

2. Does the cursor offset issue occurs in the drawing programs only or it happens everywhere?

If it happens in drawing programs only, please tell me which programs have you tested and which version

of them?

3. How much mm is the distance/gap between the pen nib and cursor? take a video of the it , let us see

whether it is within the normal range.

4. Are you left or right hand user?

5. Are the tablet express keys on your left side or right side?

5.Other FAQS

5.1 How to customize the Express Key functions on digital pen AP50?

1. Open GAOMON driver and go to the “Express Key” interface to start customizing the hotkeys.

2.Click to delete the default settings, and press the key on your keyboard to enter a valid key or a key

combination.

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GAOMON PD1320 User manual

GAOMON PD1320 User manual

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