AMPLIFON ampli-energy I 4 AX R WL User guide

ampli-energy I AX R WL

User Guide 2

Inructions for Use

2

CAUTION

It is important to read this user guide and the user

guide 1 (safety manual) thoroughly and completely.

Follow the safety information to avoid damage or

injury.

3

Content

Welcome 5

Your hearing aids 7

Inrument type 7

Getting to know your hearing aids 8

Components and names 8

Controls 9

Hearing programs 11

Features 11

Daily use 12

Charging 12

Turning on and o hearing aids 13

Switching to andby mode 15

Inserting and removing the hearing aids 16

Adjuing the volume 18

Changing the hearing program 19

Further adjuments (optional) 19

4

Special liening situations 20

On the phone 20

Audio reaming with iPhone 21

Audio reaming with Android phone 21

Airplane mode for hearing aids 22

Maintenance and care 23

Cleaning 23

Drying 24

Storage 24

Professional maintenance 25

Important safety information 26

Safety information on power cells 26

Further information 29

Accessories 29

Operating, transport and orage conditions 29

Explanation of symbols 31

Troubleshooting 34

Country-specic information 36

Service and warranty 39

5

Welcome

Thank you for choosing our hearing aids to accompany you

through everyday life. Like anything new, it may take you a

little time to become familiar with them.

This guide, along with support from your Hearing Care

Professional, will help you underand the advantages and

greater quality of life your hearing aids oer.

To receive the mo benet from your hearing aids, it is

recommended that you wear them every day, all day. This

will help you get adjued to them.

6

The device may not look exactly like the guiding

illurations in these inructions. We reserve the right

to make any changes we consider necessary.

Before using your hearing aids for the r time, fully

charge them.

7

Your hearing aids

This user guide describes optional features that your

hearing aids may or may not have.

Ask your Hearing Care Professional to indicate the

features that are valid for your hearing aids.

Inrument type

Your hearing aids are worn in the outer ear. The inruments

are not intended for children under the age of 3 years or

persons with a developmental age of under 3 years.

A power cell (lithium-ion rechargeable battery) is permanently

built into your hearing aid. This enables easy charging with

your charger.

The wireless functionality enables advanced audiological

features and synchronization between your two hearing aids.

Your hearing aids feature Bluetooth® low energy* technology

allowing for easy data exchange with your smartphone, and

for seamless audio reaming with your iPhone**.

* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use

of such marks by WS Audiology Denmark A/S is under license. Other trademarks and

trade names are those of their respective owners.

** iPad, iPhone, and iPod touch are trademarks of Apple Inc., regiered in the U.S. and

other countries.

8

Getting to know your hearing aids

Please download a smartphone app for remote control

features.

You can also ask your Hearing Care Professional about

another remote control option.

Components and names

➊Push button

➋Microphone opening

➌Vent

9

Controls

With the push button you can, for example, switch hearing

programs. The Hearing Care Professional has programmed

your desired functions to the push button.

You can use a smartphone app for remote control.

Push button function L R

Press brieﬂy:

Program up

Volume up

Volume down

Tinnitus therapy signal level up

Tinnitus therapy signal level down

TV ream on/o

10

Push button function L R

Press for about 2 seconds:

Program up

Volume up

Volume down

Tinnitus therapy signal level up

Tinnitus therapy signal level down

TV ream on/o

Press for more than 3 seconds:

Standby/turn on

L = Left, R = Right

11

Hearing programs

1

2

3

4

5

6

Read more in section "Changing the hearing program".

Features

The tinnitus therapy feature generates a sound to

diract you from your tinnitus.

12

Daily use

Charging

Use ampli-charge I 1 Cuom to charge your hearing aids.

Follow the inructions in the charger’s user guide, and nd

useful tips on charging.

Place your hearing aids in the charger as shown.

Do not place the hearing aids in the charger

while it is warm.

13

Turning on and o hearing aids

You have the following options to turn your hearing aids on

or o.

XTurning on:

Take the inruments out of the charger.

The artup melody is played in your hearing aids.

The default volume and hearing program are set.

XTurning o in charger:

Place the hearing aids in the charger.

Make sure the charger is on

XIf the charger is turned o and you insert hearing

aids that are turned on, these are not automatically

turned o and will not be recharged.

XIf the charger is on and you insert hearing aids that

are turned on, these are automatically turned o

and recharged.

14

XTurning o on push button:

Use the push button on the

hearing aid.

Simply press and hold for

10 seconds.

15

Switching to andby mode

Via remote control, you can switch your hearing aids to

standby mode. This mutes the hearing aids. When you

leave standby mode, the previously used volume and

hearing program are set.

XIn andby mode, the hearing aids are not turned

o completely. They draw some power.

Therefore we recommend to use andby mode

only for a short period of time.

XIf you want to leave the andby mode but the

remote control is not at hand:

Turn your hearing aids o and on again by shortly

placing them in the charger until one or more LEDs

light up.

To do this, the charger mu be powered. Wait until

the hearing aids play the artup melody. This may

take several seconds. Note that the default volume

and hearing program are set.

16

Inserting and removing the hearing aids

Your hearing aids have been ne-tuned for your right and

left ear. The labeling on the hearing aids indicates the side:

z"R" = right ear

z"L" = left ear

Inserting a hearing aid:

XCarefully push the hearing aid

into the ear canal.

XTwi it slightly until it sits well.

Open and close your mouth

to avoid accumulation of air in

the ear canal.

17

Removing a hearing aid:

XPush lightly on the back of your ear to loosen the

hearing aid.

XGrip the hearing aid in the

ear canal with two ngers

and pull it carefully out.

Clean and dry your hearing aids after usage. Read more

in section "Maintenance and care".

18

Adjuing the volume

Your hearing aids automatically adju the volume to the

liening situation.

XIf you prefer manual volume adjument, use a remote

control option.

An optional signal can indicate the volume change.

19

Changing the hearing program

Depending on the liening situation, your hearing aids

automatically adju their sound.

Your hearing aids may also have several hearing programs

which allow you to change the sound, if needed. An optional

signal tone can indicate the program change.

XTo change the hearing program manually, use a remote

control option.

Refer to section "Hearing programs" for a li of your

hearing programs.

The default volume is applied.

Further adjuments (optional)

You can also use the hearing aid controls to change other

features, for example, the level of the tinnitus therapy signal.

Refer to section "Controls" for the setting of your controls.

20

Special liening situations

On the phone

When you are on the phone, turn the

receiver slightly so that it does not

completely cover your ear.

Telephone program

You may prefer a certain volume when using the phone. Ask

your Hearing Care Professional to congure a telephone

program.

XSwitch to the telephone program whenever you are on

the phone.

If a telephone program is congured for your hearing

aids, it is lied in section "Hearing programs".

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