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Alcatel-Lucent 5400 Maintenance Manual

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Alcatel-Lucent 5400
Linux Control Platform | Release 4.0
Supports 5450 ISC R20.1, 5420 CTS R7.1, 5420 SCG 7.x, 5060 ICS R2.1, 5060
MGC8 8.1, 9290 MM-SI R22, 9471 MME LM2.1
Hardware Corrective Maintenance
HARDWARE CORRECTIVE MAINTENANCE
270-702-023R4.0
ISSUE 2
DECEMBER 2010
Alcatel-Lucent – Proprietary
Use pursuant to applicable agreements
Use pursuant to applicable agreements
Legal notice
Legal notice
Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective
owners.
The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.
Copyright © 2010 Alcatel-Lucent. All rights reserved.
Contains proprietary/trade secret information which is the property of Alcatel-Lucent and must not be made available to, or copied or used by anyone outside
Alcatel-Lucent without its written authorization.
Not to be used or disclosed except in accordance with applicable agreements.
Notice
Every effort has been made to ensure that the information contained in this document was accurate at the time of printing. However, information is subject to
change.
The registered trademark Linux® is used pursuant to a sublicense from LMI, the exclusive licensee of Linus Torvalds, owner of the mark on a world-wide
basis.
PICMG, the AdvancedTCA name and logos, the ATCA name and logo, and the PICMG logo are registered trademarks of the PCI Industrial Computers
Manufacturers Group.
The AdvancedMC name and logo are trademarks of the PCI Industrial Computers Manufacturers Group.
Conformance statements
See statements in Appendix D, “Conformance statements”.
Security statement
In rare instances, unauthorized individuals make connections to the telecommunications network through the use of remote access features. In such an event,
applicable tariffs require that the customer pay all network charges for traffic. Alcatel-Lucent cannot be responsible for such charges and will not make any
allowance or give any credit for charges that result from unauthorized access.
Limited Warranty
For terms and conditions of sale, contact your Alcatel-Lucent Account Team.
Licenses
Refer to Alcatel-Lucent 5400 Linux Control Platform Free and Open Source Software Copyright notice and Licenses, 270-702-028
Developed by Alcatel-Lucent
Use pursuant to applicable agreements
Alcatel-Lucent – Proprietary
Use pursuant to applicable agreements
Contents
About this document
Purpose .......................................................................................................................................................................................... xiiixiii
Reason for revision
................................................................................................................................................................... xiiixiii
Safety information
..................................................................................................................................................................... xivxiv
Intended audience
...................................................................................................................................................................... xivxiv
Conventions used
....................................................................................................................................................................... xivxiv
Related documentation
............................................................................................................................................................. xivxiv
How to order
.................................................................................................................................................................................. xvxv
Technical support
......................................................................................................................................................................... xvxv
Document support
....................................................................................................................................................................... xvxv
How to comment
.......................................................................................................................................................................... xvxv
1 ESD protection
Overview
...................................................................................................................................................................................... 1-11-1
ESD impact
Electrostatic discharge
............................................................................................................................................................ 1-21-2
Unwanted electrostatic discharge
........................................................................................................................................ 1-61-6
Storage and packaging
.......................................................................................................................................................... 1-121-12
2 Corrective maintenance
Overview
...................................................................................................................................................................................... 2-12-1
Fault correction process
.......................................................................................................................................................... 2-22-2
3 Fault localization
Overview
...................................................................................................................................................................................... 3-13-1
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Troubleshooting using LEDs
Overview
...................................................................................................................................................................................... 3-23-2
ShMC card controls and indicators
................................................................................................................................... 3-33-3
Hub card controls and indicators
......................................................................................................................................... 3-63-6
Processor card controls and indicators
........................................................................................................................... 3-103-10
Fan tray controls and indicators
....................................................................................................................................... 3-143-14
Run diagnostics, test hardware and test external alarms
Overview
................................................................................................................................................................................... 3-153-15
To determine SNE status using MI-GUI
........................................................................................................................ 3-163-16
Check power supply
Overview
................................................................................................................................................................................... 3-173-17
To measure the power supply voltage
............................................................................................................................. 3-183-18
Check cabling and connectors
Overview
................................................................................................................................................................................... 3-193-19
To check cabling and connectors
...................................................................................................................................... 3-203-20
4 Reset hardware
Overview
...................................................................................................................................................................................... 4-14-1
Reset hardware
Overview
...................................................................................................................................................................................... 4-24-2
To initialize diskful hosts
....................................................................................................................................................... 4-34-3
To initialize all diskless hosts
............................................................................................................................................... 4-74-7
To initialize individual diskless host
............................................................................................................................... 4-104-10
To initialize OAM server processes
................................................................................................................................. 4-134-13
To power control node cards
.............................................................................................................................................. 4-144-14
To reload diskless host software
....................................................................................................................................... 4-184-18
To start, stop or initialize OAM server processes
....................................................................................................... 4-194-19
Contents
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December 2010
To start or stop all 5400 Linux CP processes ............................................................................................................... 4-204-20
To start or stop RCC processes
.......................................................................................................................................... 4-224-22
To start or stop a virtual cluster
......................................................................................................................................... 4-244-24
To start or stop virtual machine
......................................................................................................................................... 4-264-26
To start or stop physical host
.............................................................................................................................................. 4-284-28
5 Replace hardware
Overview
...................................................................................................................................................................................... 5-15-1
Replacement procedures
To replace ShMC
...................................................................................................................................................................... 5-25-2
To replace hub card or RTM of hub card
......................................................................................................................... 5-85-8
To replace diskful processor card
.................................................................................................................................... 5-135-13
To replace a diskless processor card
................................................................................................................................ 5-195-19
To replace alarm card on PDU
.......................................................................................................................................... 5-255-25
To replace circuit breaker in PDU
.................................................................................................................................... 5-285-28
To replace fuse in PDU
........................................................................................................................................................ 5-315-31
To replace a fan tray in ATCA chassis
............................................................................................................................ 5-325-32
To replace fan tray air filter
................................................................................................................................................ 5-345-34
To establish a processor card SOL session
.................................................................................................................... 5-395-39
To jumpstart diskful card
..................................................................................................................................................... 5-405-40
Serial port setup through faceplate
Overview
................................................................................................................................................................................... 5-425-42
To determine the serial port configured in laptop
....................................................................................................... 5-435-43
To configure laptop for serial connection on Windows XP
.................................................................................... 5-455-45
To establish serial port connection on the laptop
........................................................................................................ 5-475-47
Contents
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6 Upgrade hardware configuration
Installation overview
Overview
...................................................................................................................................................................................... 6-16-1
Introduction
................................................................................................................................................................................. 6-26-2
Supplies and tools
..................................................................................................................................................................... 6-36-3
Installation overview
............................................................................................................................................................... 6-56-5
Remove and install components
Overview
................................................................................................................................................................................... 6-106-10
Introduction
.............................................................................................................................................................................. 6-116-11
To remove air-baffles (200W) from rack
....................................................................................................................... 6-126-12
To install air-baffles (300 W) in rack
.............................................................................................................................. 6-156-15
To remove upper fan tray-system (200 W) from shelf
............................................................................................. 6-226-22
To install upper fan tray-system (300 W) inside shelf
.............................................................................................. 6-256-25
To remove lower fan tray-system (200 W) from shelf
............................................................................................. 6-296-29
To install lower fan tray-system (300 W) inside shelf
.............................................................................................. 6-336-33
7 Power management
Overview
...................................................................................................................................................................................... 7-17-1
Power down procedures
Overview
...................................................................................................................................................................................... 7-27-2
Power down process overview
............................................................................................................................................. 7-37-3
To stop 5400 Linux CP processes
...................................................................................................................................... 7-57-5
To power down shelves from PDU
.................................................................................................................................... 7-77-7
Power on procedures
Overview
...................................................................................................................................................................................... 7-87-8
Power up process overview
................................................................................................................................................... 7-97-9
To power up shelves from PDU
........................................................................................................................................ 7-117-11
Contents
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To start 5400 Linux CP processes ................................................................................................................................... 7-127-12
A Hub card front board and RTM card replacement
Overview
..................................................................................................................................................................................... A-1A-1
To replace hub card front board
.......................................................................................................................................... A-2A-2
To replace RTM card
.............................................................................................................................................................. A-7A-7
B Command descriptions
Overview
..................................................................................................................................................................................... B-1B-1
startFS
.......................................................................................................................................................................................... B-2B-2
stopFS
........................................................................................................................................................................................... B-3B-3
startMI
.......................................................................................................................................................................................... B-4B-4
stopMI
.......................................................................................................................................................................................... B-5B-5
RCCcstat
..................................................................................................................................................................................... B-7B-7
RCCmachoffline
....................................................................................................................................................................... B-9B-9
RCCmachonline
..................................................................................................................................................................... B-11B-11
create_ht
.................................................................................................................................................................................... B-13B-13
sim
............................................................................................................................................................................................... B-14B-14
C Hazard statements
Overview
..................................................................................................................................................................................... C-1C-1
Cautions and warnings
Structure of safety statements
.............................................................................................................................................. C-2C-2
Common cautions and warnings
........................................................................................................................................ C-4C-4
D Conformance statements
5400 Linux CP compliance summary
.............................................................................................................................. D-1D-1
Eco-environmental statements
............................................................................................................................................ D-2D-2
Glossary
Index
Contents
....................................................................................................................................................................................................................................
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Contents
....................................................................................................................................................................................................................................
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List of tables
1-1 Tribo-electric series .................................................................................................................................................. 1-31-3
1-2 Typical electrostatic voltages ................................................................................................................................ 1-41-4
1-3 Device sensitivity ...................................................................................................................................................... 1-51-5
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List of tables
....................................................................................................................................................................................................................................
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List of figures
1-1 ESD-safe operation at the cabinet ....................................................................................................................... 1-81-8
1-2 ESD-safe connections .............................................................................................................................................. 1-91-9
5-1 Power distribution unit (front view) ................................................................................................................. 5-255-25
5-2 Alarm card ................................................................................................................................................................. 5-265-26
5-3 Circuit-breaker screws ........................................................................................................................................... 5-295-29
5-4 Circuit-breaker extraction .................................................................................................................................... 5-295-29
6-1 Overview of 44U cabinet ........................................................................................................................................ 6-66-6
6-2 Overview of the shelf ............................................................................................................................................... 6-86-8
7-1 Power distribution unit ........................................................................................................................................... 7-77-7
7-2 Power distribution unit ......................................................................................................................................... 7-117-11
D-1 Electronic products symbol .................................................................................................................................. D-3D-3
D-2 Batteries symbol ....................................................................................................................................................... D-3D-3
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List of figures
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
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About this documentAbout this document
Purpose
The purpose of this document is to present an overview on corrective hardware
maintenance procedures for the 5400 Linux CP.
Reason for revision
Information that is added, deleted, or changed in future releases will be summarized in
this notice.
Issue Month Reason for
reissue
Topics impacted
Issue 1 June 2010 Initial version
for Release 4.0
The following topic has been updated:
•
“To replace hub card or RTM of hub card”
(p. 5-8)
• “To stop 5400 Linux CP processes ”
(p. 7-5)
Issue 2 December
2010
Updated for
corrections and
addition of
new
information.
The following topics have been updated:
•
“To power control node cards” (p. 4-14)
• “To replace hub card or RTM of hub card”
(p. 5-8)
• “To replace ShMC” (p. 5-2)
• “To replace diskful processor card ”
(p. 5-13)
• “To replace a diskless processor card”
(p. 5-19)
The following appendix has been added:
•
Appendix A, “Hub card front board and
RTM card replacement”
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Safety information
For your safety, this document contains safety statements. Safety statements are given at
points where risks of damage to personnel, equipment, and operation may exist. Failure to
follow the directions in a safety statement may result in serious consequences.
Intended audience
The audience for this document includes:
• 5400 Linux CP maintenance technician
• 5400 Linux CP maintenance specialist
Conventions used
The following summarizes presentation conventions.
Convention Information Type
output A system output message
cd /bin A command entered by the user
Enter Keyboard entries
<IP Address> Variable parameters
filename File name
Tools->Discovery User interface string
AP
x
Variable entities
Related documentation
• Alcatel-Lucent 5400 Linux Control Platform System Guide, 270-702-011
• Alcatel-Lucent 5400 Linux Control Platform Hardware Description, 270-702-012
• Alcatel-Lucent 5400 Linux Control Platform User Interface, 270-702-013
• Alcatel-Lucent 5400 Linux Control Platform Configuration Management,
270-702-014
• Alcatel-Lucent 5400 Linux Control Platform Security Management, 270-702-015
• Alcatel-Lucent 5400 Linux Control Platform Performance Management, 270-702-016
• Alcatel-Lucent 5400 Linux Control Platform Observation Counters Dictionary,
270-702-017
• Alcatel-Lucent 5400 Linux Control Platform Log Management, 270-702-018
• Alcatel-Lucent 5400 Linux Control Platform Alarm Management, 270-702-020
• Alcatel-Lucent 5400 Linux Control Platform Alarm Dictionary, 270-702-021
About this document
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
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5400 Linux CP Release 4.0
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• Alcatel-Lucent 5400 Linux Control Platform Software Corrective Maintenance,
270-702-022
• Alcatel-Lucent 5400 Linux Control Platform Hardware Corrective Maintenance,
270-702-023
• Alcatel-Lucent 5400 Linux Control Platform Software Preventive Maintenance,
270-702-024
• Alcatel-Lucent 5400 Linux Control Platform Hardware Preventive Maintenance,
270-702-025
• Alcatel-Lucent 5400 Linux Control Platform Free and Open Source Software
Copyright Notice and Licenses, 270-702-028
How to order
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Customer Support (OLCS)
(https://support.alcatel-lucent.com).
Technical support
For technical support, contact your local Alcatel-Lucent customer support team. See the
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http://www.alcatel-lucent.com/support) for contact
information.
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For support in using this or any other Alcatel-Lucent document, contact Alcatel-Lucent at
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) or e-mail your comments to the Comments Hotline
([email protected]).
About this document
....................................................................................................................................................................................................................................
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About this document
....................................................................................................................................................................................................................................
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1 1ESD protection
Overview
Purpose
This chapter provides the possible influence of electrostatic discharge, avoid unwanted
ESD and ESD-safe storage and packing.
Contents
ESD impact 1-2
Electrostatic discharge 1-2
Unwanted electrostatic discharge 1-6
Storage and packaging 1-12
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1-1
ESD impact
Electrostatic discharge
Purpose
This topic explains the concept of Electrostatic Discharge, denoted as ESD, the conditions
in which it could occur, its possible impacts on equipment and personnel, and provides
suggestions and instructions to minimize the likelihood of ESD. Emergency measures that
need to employed in case of damage to equipment, software, or the workforce are also
provided in this topic.
Definition
An electrostatic discharge, commonly denoted as ESD, is the transfer of an electrostatic
charge from one body to another owing to a variation in potential.
General
Local atmospheric conditions, varying equipment usage, variable power sources, and
other such factors make it difficult to maintain a universal list of instructions to counter
ESD. In certain situations, location-specific or equipment-specific solutions may be
required to reduce the risk of ESD. However, make sure that the only equipment used has
been prescribed in the product documentation or has been approved by the EMEA
coordinator. In case of variations in the procedure to counter ESD, the local EMEA
coordinator shall develop the necessary procedures to ensure compliance with the intent
of this document and its references.
Important! Always comply with local ESD safety requirements. The grounding
system (typically equipment-ground) must be common to all ESD-control facilities
(table tops, floor mats and wrist straps).
Electrostatic induction
Due to friction between two materials, at least one of which is non-conductive, a potential
charge is generated, which is termed as electrostatic induction.
The voltage level and the polarity depends on the following:
• The relative position of these two materials in the tribo-electric list. Refer to
“Tribo-electric series” (p. 1-3).
• The frictional heat (speed and frictional force).
• The relative environmental humidity (RH). As the RH increases, the generated charge
decreases, as seen from the reducing values of Electrostatic Voltage for the same
event as the Relative Humidity goes on increasing.
ESD protection
ESD impact
Overview
....................................................................................................................................................................................................................................
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Tribo-electric series
Table 1-1 Tribo-electric series
Materials Acquire
Acetate Acquires a more positive charge.
Glass Acquires a more positive charge.
Human Hair Acquires a more positive charge.
Nylon Acquires a more positive charge.
Wool Acquires a more positive charge.
Fur Acquires a more positive charge.
Lead Acquires a more positive charge.
Silk Acquires a more positive charge.
Aluminium Acquires a more positive charge.
Paper Acquires a more positive charge.
Polyurethane Acquires a more positive charge.
Cotton Acquires a more positive charge.
Wood Acquires a more positive charge.
Steel Acquires a more positive charge.
Hard rubber Acquires a more positive charge.
Acetate rubber Acquires a more positive charge.
Mylar Acquires a more positive charge.
Expoy glass Acquires a more positive charge.
Nickel, Copper, Silver Acquires a more positive charge.
Brass, Stainless steel Acquires a more positive charge.
Synthetic rubber Acquires a more positive charge.
Acrylic Acquires a more positive charge.
Polystyrene foam Acquires a more positive charge.
Polyurethane foam Acquires a more positive charge.
Saran wrap Acquires a more positive charge.
Polyester Acquires a more positive charge.
Polyethylene Acquires a more positive charge.
Polypropylene Acquires a more positive charge.
PVC Acquires a more positive charge.
ESD protection
ESD impact
Electrostatic discharge
....................................................................................................................................................................................................................................
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1-3
Table 1-1 Tribo-electric series (continued)
Materials Acquire
Teflon Acquires a more negative charge.
Silicone rubber Acquires a more negative charge.
Electrostatic voltages
Table 1-2 Typical electrostatic voltages
Event Relative Humidity
10% 40% 55%
Walking across carpet 35,000 15,000 7,500
Walking across vinyl floor 12,000 5,000 3,000
Motions of bench worker 6,000 800 400
Removing dual in-line packages from plastic
tubes
2,00 700 400
Removing dual in-line packages from vinyl
trays
11,500 4,000 2,000
Removing dual in-line packages from
Styrofoam
14,500 5,000 3,500
Removing bubble pack from printed wiring
boards
26,000 20,000 7,000
Packing PWBs in foam-lined box 21,000 11,000 5,500
Important! The human body can develop a significant electrostatic charge by simple
movements.
Table 1-2, “Typical electrostatic voltages” (p. 1-4) provides the
magnitude of charge buildup that can result from simple operations (for example,
walking, sitting, unpacking, and so on).
ESD: negative impacts
ESD can damage or destroy voltage sensitive components. Device failure due to ESD
may not always occur immediately, and the component may weaken and alter
progressively for an extended period of time before it finally breaks down.
ESD protection
ESD impact
Electrostatic discharge
....................................................................................................................................................................................................................................
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/