Alcatel-Lucent 5400 Maintenance Manual

Title page

Alcatel-Lucent 5400

Linux Control Platform | Release 4.0

Supports 5450 ISC R20.1, 5420 CTS R7.1, 5420 SCG 7.x, 5060 ICS R2.1, 5060

MGC8 8.1, 9290 MM-SI R22, 9471 MME LM2.1

Hardware Corrective Maintenance

HARDWARE CORRECTIVE MAINTENANCE

270-702-023R4.0

ISSUE 2

DECEMBER 2010

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Use pursuant to applicable agreements

Legal notice

Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective

owners.

The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.

Contains proprietary/trade secret information which is the property of Alcatel-Lucent and must not be made available to, or copied or used by anyone outside

Alcatel-Lucent without its written authorization.

Not to be used or disclosed except in accordance with applicable agreements.

Notice

Every effort has been made to ensure that the information contained in this document was accurate at the time of printing. However, information is subject to

change.

The registered trademark Linux® is used pursuant to a sublicense from LMI, the exclusive licensee of Linus Torvalds, owner of the mark on a world-wide

basis.

PICMG, the AdvancedTCA name and logos, the ATCA name and logo, and the PICMG logo are registered trademarks of the PCI Industrial Computers

Manufacturers Group.

The AdvancedMC name and logo are trademarks of the PCI Industrial Computers Manufacturers Group.

Conformance statements

See statements in Appendix D, “Conformance statements”.

Security statement

In rare instances, unauthorized individuals make connections to the telecommunications network through the use of remote access features. In such an event,

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Limited Warranty

For terms and conditions of sale, contact your Alcatel-Lucent Account Team.

Licenses

Refer to Alcatel-Lucent 5400 Linux Control Platform Free and Open Source Software Copyright notice and Licenses, 270-702-028

Developed by Alcatel-Lucent

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Contents

About this document

Purpose .......................................................................................................................................................................................... xiiixiii

Reason for revision

................................................................................................................................................................... xiiixiii

Safety information

..................................................................................................................................................................... xivxiv

Intended audience

...................................................................................................................................................................... xivxiv

Conventions used

....................................................................................................................................................................... xivxiv

Related documentation

............................................................................................................................................................. xivxiv

How to order

.................................................................................................................................................................................. xvxv

Technical support

......................................................................................................................................................................... xvxv

Document support

....................................................................................................................................................................... xvxv

How to comment

.......................................................................................................................................................................... xvxv

1 ESD protection

Overview

...................................................................................................................................................................................... 1-11-1

ESD impact

Electrostatic discharge

............................................................................................................................................................ 1-21-2

Unwanted electrostatic discharge

........................................................................................................................................ 1-61-6

Storage and packaging

.......................................................................................................................................................... 1-121-12

2 Corrective maintenance

Overview

...................................................................................................................................................................................... 2-12-1

Fault correction process

.......................................................................................................................................................... 2-22-2

3 Fault localization

Overview

...................................................................................................................................................................................... 3-13-1

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Troubleshooting using LEDs

Overview

...................................................................................................................................................................................... 3-23-2

ShMC card controls and indicators

................................................................................................................................... 3-33-3

Hub card controls and indicators

......................................................................................................................................... 3-63-6

Processor card controls and indicators

........................................................................................................................... 3-103-10

Fan tray controls and indicators

....................................................................................................................................... 3-143-14

Run diagnostics, test hardware and test external alarms

Overview

................................................................................................................................................................................... 3-153-15

To determine SNE status using MI-GUI

........................................................................................................................ 3-163-16

Check power supply

Overview

................................................................................................................................................................................... 3-173-17

To measure the power supply voltage

............................................................................................................................. 3-183-18

Check cabling and connectors

Overview

................................................................................................................................................................................... 3-193-19

To check cabling and connectors

...................................................................................................................................... 3-203-20

4 Reset hardware

Overview

...................................................................................................................................................................................... 4-14-1

Reset hardware

Overview

...................................................................................................................................................................................... 4-24-2

To initialize diskful hosts

....................................................................................................................................................... 4-34-3

To initialize all diskless hosts

............................................................................................................................................... 4-74-7

To initialize individual diskless host

............................................................................................................................... 4-104-10

To initialize OAM server processes

................................................................................................................................. 4-134-13

To power control node cards

.............................................................................................................................................. 4-144-14

To reload diskless host software

....................................................................................................................................... 4-184-18

To start, stop or initialize OAM server processes

....................................................................................................... 4-194-19

Contents

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To start or stop all 5400 Linux CP processes ............................................................................................................... 4-204-20

To start or stop RCC processes

.......................................................................................................................................... 4-224-22

To start or stop a virtual cluster

......................................................................................................................................... 4-244-24

To start or stop virtual machine

......................................................................................................................................... 4-264-26

To start or stop physical host

.............................................................................................................................................. 4-284-28

5 Replace hardware

Overview

...................................................................................................................................................................................... 5-15-1

Replacement procedures

To replace ShMC

...................................................................................................................................................................... 5-25-2

To replace hub card or RTM of hub card

......................................................................................................................... 5-85-8

To replace diskful processor card

.................................................................................................................................... 5-135-13

To replace a diskless processor card

................................................................................................................................ 5-195-19

To replace alarm card on PDU

.......................................................................................................................................... 5-255-25

To replace circuit breaker in PDU

.................................................................................................................................... 5-285-28

To replace fuse in PDU

........................................................................................................................................................ 5-315-31

To replace a fan tray in ATCA chassis

............................................................................................................................ 5-325-32

To replace fan tray air filter

................................................................................................................................................ 5-345-34

To establish a processor card SOL session

.................................................................................................................... 5-395-39

To jumpstart diskful card

..................................................................................................................................................... 5-405-40

Serial port setup through faceplate

Overview

................................................................................................................................................................................... 5-425-42

To determine the serial port configured in laptop

....................................................................................................... 5-435-43

To configure laptop for serial connection on Windows XP

.................................................................................... 5-455-45

To establish serial port connection on the laptop

........................................................................................................ 5-475-47

Contents

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6 Upgrade hardware configuration

Installation overview

Overview

...................................................................................................................................................................................... 6-16-1

Introduction

................................................................................................................................................................................. 6-26-2

Supplies and tools

..................................................................................................................................................................... 6-36-3

Installation overview

............................................................................................................................................................... 6-56-5

Remove and install components

Overview

................................................................................................................................................................................... 6-106-10

Introduction

.............................................................................................................................................................................. 6-116-11

To remove air-baffles (200W) from rack

....................................................................................................................... 6-126-12

To install air-baffles (300 W) in rack

.............................................................................................................................. 6-156-15

To remove upper fan tray-system (200 W) from shelf

............................................................................................. 6-226-22

To install upper fan tray-system (300 W) inside shelf

.............................................................................................. 6-256-25

To remove lower fan tray-system (200 W) from shelf

............................................................................................. 6-296-29

To install lower fan tray-system (300 W) inside shelf

.............................................................................................. 6-336-33

7 Power management

Overview

...................................................................................................................................................................................... 7-17-1

Power down procedures

Overview

...................................................................................................................................................................................... 7-27-2

Power down process overview

............................................................................................................................................. 7-37-3

To stop 5400 Linux CP processes

...................................................................................................................................... 7-57-5

To power down shelves from PDU

.................................................................................................................................... 7-77-7

Power on procedures

Overview

...................................................................................................................................................................................... 7-87-8

Power up process overview

................................................................................................................................................... 7-97-9

To power up shelves from PDU

........................................................................................................................................ 7-117-11

Contents

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To start 5400 Linux CP processes ................................................................................................................................... 7-127-12

A Hub card front board and RTM card replacement

Overview

..................................................................................................................................................................................... A-1A-1

To replace hub card front board

.......................................................................................................................................... A-2A-2

To replace RTM card

.............................................................................................................................................................. A-7A-7

B Command descriptions

Overview

..................................................................................................................................................................................... B-1B-1

startFS

.......................................................................................................................................................................................... B-2B-2

stopFS

........................................................................................................................................................................................... B-3B-3

startMI

.......................................................................................................................................................................................... B-4B-4

stopMI

.......................................................................................................................................................................................... B-5B-5

RCCcstat

..................................................................................................................................................................................... B-7B-7

RCCmachoffline

....................................................................................................................................................................... B-9B-9

RCCmachonline

..................................................................................................................................................................... B-11B-11

create_ht

.................................................................................................................................................................................... B-13B-13

sim

............................................................................................................................................................................................... B-14B-14

C Hazard statements

Overview

..................................................................................................................................................................................... C-1C-1

Cautions and warnings

Structure of safety statements

.............................................................................................................................................. C-2C-2

Common cautions and warnings

........................................................................................................................................ C-4C-4

D Conformance statements

5400 Linux CP compliance summary

.............................................................................................................................. D-1D-1

Eco-environmental statements

............................................................................................................................................ D-2D-2

Glossary

Index

Contents

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Contents

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List of tables

1-1 Tribo-electric series .................................................................................................................................................. 1-31-3

1-2 Typical electrostatic voltages ................................................................................................................................ 1-41-4

1-3 Device sensitivity ...................................................................................................................................................... 1-51-5

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List of tables

....................................................................................................................................................................................................................................

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List of figures

1-1 ESD-safe operation at the cabinet ....................................................................................................................... 1-81-8

1-2 ESD-safe connections .............................................................................................................................................. 1-91-9

5-1 Power distribution unit (front view) ................................................................................................................. 5-255-25

5-2 Alarm card ................................................................................................................................................................. 5-265-26

5-3 Circuit-breaker screws ........................................................................................................................................... 5-295-29

5-4 Circuit-breaker extraction .................................................................................................................................... 5-295-29

6-1 Overview of 44U cabinet ........................................................................................................................................ 6-66-6

6-2 Overview of the shelf ............................................................................................................................................... 6-86-8

7-1 Power distribution unit ........................................................................................................................................... 7-77-7

7-2 Power distribution unit ......................................................................................................................................... 7-117-11

D-1 Electronic products symbol .................................................................................................................................. D-3D-3

D-2 Batteries symbol ....................................................................................................................................................... D-3D-3

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List of figures

....................................................................................................................................................................................................................................

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About this documentAbout this document

Purpose

The purpose of this document is to present an overview on corrective hardware

maintenance procedures for the 5400 Linux CP.

Reason for revision

Information that is added, deleted, or changed in future releases will be summarized in

this notice.

Issue Month Reason for

reissue

Topics impacted

Issue 1 June 2010 Initial version

for Release 4.0

The following topic has been updated:

•

“To replace hub card or RTM of hub card”

(p. 5-8)

• “To stop 5400 Linux CP processes ”

(p. 7-5)

Issue 2 December

2010

Updated for

corrections and

addition of

new

information.

The following topics have been updated:

•

“To power control node cards” (p. 4-14)

• “To replace hub card or RTM of hub card”

(p. 5-8)

• “To replace ShMC” (p. 5-2)

• “To replace diskful processor card ”

(p. 5-13)

• “To replace a diskless processor card”

(p. 5-19)

The following appendix has been added:

•

Appendix A, “Hub card front board and

RTM card replacement”

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Safety information

For your safety, this document contains safety statements. Safety statements are given at

points where risks of damage to personnel, equipment, and operation may exist. Failure to

follow the directions in a safety statement may result in serious consequences.

Intended audience

The audience for this document includes:

• 5400 Linux CP maintenance technician

• 5400 Linux CP maintenance specialist

Conventions used

The following summarizes presentation conventions.

Convention Information Type

output A system output message

cd /bin A command entered by the user

Enter Keyboard entries

<IP Address> Variable parameters

filename File name

Tools->Discovery User interface string

AP

x

Variable entities

Related documentation

• Alcatel-Lucent 5400 Linux Control Platform System Guide, 270-702-011

• Alcatel-Lucent 5400 Linux Control Platform Hardware Description, 270-702-012

• Alcatel-Lucent 5400 Linux Control Platform User Interface, 270-702-013

• Alcatel-Lucent 5400 Linux Control Platform Configuration Management,

270-702-014

• Alcatel-Lucent 5400 Linux Control Platform Security Management, 270-702-015

• Alcatel-Lucent 5400 Linux Control Platform Performance Management, 270-702-016

• Alcatel-Lucent 5400 Linux Control Platform Observation Counters Dictionary,

270-702-017

• Alcatel-Lucent 5400 Linux Control Platform Log Management, 270-702-018

• Alcatel-Lucent 5400 Linux Control Platform Alarm Management, 270-702-020

• Alcatel-Lucent 5400 Linux Control Platform Alarm Dictionary, 270-702-021

About this document

....................................................................................................................................................................................................................................

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• Alcatel-Lucent 5400 Linux Control Platform Software Corrective Maintenance,

270-702-022

• Alcatel-Lucent 5400 Linux Control Platform Hardware Corrective Maintenance,

270-702-023

• Alcatel-Lucent 5400 Linux Control Platform Software Preventive Maintenance,

270-702-024

• Alcatel-Lucent 5400 Linux Control Platform Hardware Preventive Maintenance,

270-702-025

• Alcatel-Lucent 5400 Linux Control Platform Free and Open Source Software

Copyright Notice and Licenses, 270-702-028

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About this document

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About this document

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1 1ESD protection

Overview

Purpose

This chapter provides the possible influence of electrostatic discharge, avoid unwanted

ESD and ESD-safe storage and packing.

Contents

ESD impact 1-2

Electrostatic discharge 1-2

Unwanted electrostatic discharge 1-6

Storage and packaging 1-12

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ESD impact

Electrostatic discharge

Purpose

This topic explains the concept of Electrostatic Discharge, denoted as ESD, the conditions

in which it could occur, its possible impacts on equipment and personnel, and provides

suggestions and instructions to minimize the likelihood of ESD. Emergency measures that

need to employed in case of damage to equipment, software, or the workforce are also

provided in this topic.

Definition

An electrostatic discharge, commonly denoted as ESD, is the transfer of an electrostatic

charge from one body to another owing to a variation in potential.

General

Local atmospheric conditions, varying equipment usage, variable power sources, and

other such factors make it difficult to maintain a universal list of instructions to counter

ESD. In certain situations, location-specific or equipment-specific solutions may be

required to reduce the risk of ESD. However, make sure that the only equipment used has

been prescribed in the product documentation or has been approved by the EMEA

coordinator. In case of variations in the procedure to counter ESD, the local EMEA

coordinator shall develop the necessary procedures to ensure compliance with the intent

of this document and its references.

Important! Always comply with local ESD safety requirements. The grounding

system (typically equipment-ground) must be common to all ESD-control facilities

(table tops, floor mats and wrist straps).

Electrostatic induction

Due to friction between two materials, at least one of which is non-conductive, a potential

charge is generated, which is termed as electrostatic induction.

The voltage level and the polarity depends on the following:

• The relative position of these two materials in the tribo-electric list. Refer to

“Tribo-electric series” (p. 1-3).

• The frictional heat (speed and frictional force).

• The relative environmental humidity (RH). As the RH increases, the generated charge

decreases, as seen from the reducing values of Electrostatic Voltage for the same

event as the Relative Humidity goes on increasing.

ESD protection

ESD impact

Overview

....................................................................................................................................................................................................................................

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Tribo-electric series

Table 1-1 Tribo-electric series

Materials Acquire

Acetate Acquires a more positive charge.

Glass Acquires a more positive charge.

Human Hair Acquires a more positive charge.

Nylon Acquires a more positive charge.

Wool Acquires a more positive charge.

Fur Acquires a more positive charge.

Lead Acquires a more positive charge.

Silk Acquires a more positive charge.

Aluminium Acquires a more positive charge.

Paper Acquires a more positive charge.

Polyurethane Acquires a more positive charge.

Cotton Acquires a more positive charge.

Wood Acquires a more positive charge.

Steel Acquires a more positive charge.

Hard rubber Acquires a more positive charge.

Acetate rubber Acquires a more positive charge.

Mylar Acquires a more positive charge.

Expoy glass Acquires a more positive charge.

Nickel, Copper, Silver Acquires a more positive charge.

Brass, Stainless steel Acquires a more positive charge.

Synthetic rubber Acquires a more positive charge.

Acrylic Acquires a more positive charge.

Polystyrene foam Acquires a more positive charge.

Polyurethane foam Acquires a more positive charge.

Saran wrap Acquires a more positive charge.

Polyester Acquires a more positive charge.

Polyethylene Acquires a more positive charge.

Polypropylene Acquires a more positive charge.

PVC Acquires a more positive charge.

ESD protection

ESD impact

Electrostatic discharge

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1-3

Table 1-1 Tribo-electric series (continued)

Materials Acquire

Teflon Acquires a more negative charge.

Silicone rubber Acquires a more negative charge.

Electrostatic voltages

Table 1-2 Typical electrostatic voltages

Event Relative Humidity

10% 40% 55%

Walking across carpet 35,000 15,000 7,500

Walking across vinyl floor 12,000 5,000 3,000

Motions of bench worker 6,000 800 400

Removing dual in-line packages from plastic

tubes

2,00 700 400

Removing dual in-line packages from vinyl

trays

11,500 4,000 2,000

Removing dual in-line packages from

Styrofoam

14,500 5,000 3,500

Removing bubble pack from printed wiring

boards

26,000 20,000 7,000

Packing PWBs in foam-lined box 21,000 11,000 5,500

Important! The human body can develop a significant electrostatic charge by simple

movements.

Table 1-2, “Typical electrostatic voltages” (p. 1-4) provides the

magnitude of charge buildup that can result from simple operations (for example,

walking, sitting, unpacking, and so on).

ESD: negative impacts

ESD can damage or destroy voltage sensitive components. Device failure due to ESD

may not always occur immediately, and the component may weaken and alter

progressively for an extended period of time before it finally breaks down.

ESD protection

ESD impact

Electrostatic discharge

....................................................................................................................................................................................................................................

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