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ENTERPRISE 4018

Alcatel-Lucent ENTERPRISE 4018 Quick User Manual

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  • How do I answer a call on the Alcatel-Lucent ENTERPRISE 4018?
    How do I hang up a call on the Alcatel-Lucent ENTERPRISE 4018?
    How do I transfer a call on the Alcatel-Lucent ENTERPRISE 4018?
    How do I hold a call on the Alcatel-Lucent ENTERPRISE 4018?
    How do I pick up a call at another extension on the Alcatel-Lucent ENTERPRISE 4018?
    How do I set up voicemail for the first time on the Alcatel-Lucent ENTERPRISE 4018?
    How do I retrieve a voicemail or text message on the Alcatel-Lucent ENTERPRISE 4018?
    How do I dial into my mailbox from outside the office on the Alcatel-Lucent ENTERPRISE 4018?
    How do I modify my phone's settings on the Alcatel-Lucent ENTERPRISE 4018?
4018 I.P. QUICK USER GUIDE
TO ANSWER A CALL-Lift receiver
TO HANG UP A CALL-Replace the receiver or press the release key
TO TRANSFER A CALL-While caller is on the line, (do not hold call) Dial he extension
number, and wait for reply, and hang up.
TO CANCEL A TRANSFERRED CALL- Call on line, (do not hold call) Dial extension
number, if you get no reply, cancel the transferred call by pressing the release key
, Then press the line key (flashing green) to return to the caller.
TO HOLD A CALL-Press the hold key, to retrieve a held call- Press the line key
(flashing green).
TO PICK UP A CALL AT ANOTHER EXTENTION- Lift the handset and press the Pick Up
key.
TONE KEY- this key allows you to use touch-tone keys, e.g.; if an Auto Attendant
answers you, Press the TONE key to allow you use touch-tone.
AUTOMATIC CALL BACK-Upon receipt of a busy tone, Press # key.
CONFRENCE CALLS ( 3 way calls)- Dial first number, when answered, Dial second
number, when answered Dial 50.
TO PARK A CALL- while caller is on the line, Press 12 and hang up receiver. To
retrieve Parked call, Lift receiver and Dial 12 followed by extension number where
call was originally parked.
MASTER DIVERT
TO DIVERT TO AN EXTENTION NUMBER- Press the Mdivert key followed by the
extension number and release key .
TO DIVERT TO YOUR VOICEMAIL- Press the Mdivert key followed by your mail key
, and your release key.
TO DIVERT TO A MOBILE/EXTERNAL NUMBER- Press the MDivert key followed by 9
and the external number followed by the MDivert key again and then Release.
TO CANCEL ANY DIVERT- Dial 60 and release key.
PERSONAL SPEED DIALS
Speed dials save under codes 0-9
TO PROGRAM A SPEED DIAL- Press the directory key followed by the
information key , type in the first code (0). Type in the name ( 6 characters)
shown on your screen, press the ok key , then type in 9 and the number and
press ok key again.To program the next number press the information key again ,
followed by the next code (1), the name, number and so on as above. When you
have finished programming your numbers, press the release key.
TO DIAL OUT A SPEED DIAL- Press the directory key followed by the relevant
code. (0-9).
DIAL BY NAME
Your directory will list all internal and all saved external numbers.
To find names and numbers, Press and hold the directory key for 2 seconds.
Type in the1st letter of the person’s FIRST name and use your navigator key to
scroll through the names. Note; e.g. if you are looking for a name beginning with L
Press 5 on your keypad and begin scrolling from J you can not press 5 three times as
on a mobile phone. When the correct name is found press the ok key to dial.
VOICEMAIL
Your phone will automatically divert to voicemail after 4 rings.
TO SET UP YOUR VOICEMAIL FOR THE FIRST TIME
Press the flashing mail key
And listen to the prompts.
You will be asked to enter a 4 digit password and press # to confirm.
You will be asked to record your name and press # to confirm, once this is done you
may hang up. If you wish to record your own voice message follow the prompts in
800.
TO RETRIEVE A VOICEMAIL OR TEXT MESSAGE
Text means a missed call (caller ID) it will show the number of a missed call)
When your mail key is flashing, press it and enter your 4 digit personal
password. Your Voice and text will appear on your screen e.g.; Voice 1 / Text 0
To listen to your voice message press 1
To check your text press 3
To delete voice or text press 2
TO DIAL INTO YOUR MAILBOX FROM OUTSIDE THE OFFICE
Dial
TO MODIFY YOUR PHONE
DIAL 800
You will hear the following options
Opt 1 – Mailbox – 1 to record your greeting
2 to listen to your greeting
4 to record your name
5 to modify notify mode
Opt 2 – Assistant- 1 is colleague
2 is external no
3 is mobile no
4 is operator # to confirm
Opt 3 – Configure- 1 is to change ring tone
2 is screen brightness
3 is headset
Opt 4 – Personal Options
1- to change password
2- to change language
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