Canon imagePROGRAF iPF810 User manual

User Manual

ENG

Large Format Printer

Contents

Contents ��

Contents

Introduction 1

How to use th�s manual ....................................................................................1

About Th�s User Manual ..............................................................................................................1

Search�ng Top�cs .........................................................................................................................3

HTML Vers�on of the Manual for Pr�nt�ng .....................................................................................5

Printer Parts 13

Pr�nter parts ....................................................................................................13

Front ..........................................................................................................................................13

Back ..........................................................................................................................................15

Top Cover (Ins�de) .....................................................................................................................16

Carr�age .....................................................................................................................................18

Ink Tank Cover (Ins�de) ..............................................................................................................19

Stat�onary Output Stacker .........................................................................................................20

Us�ng the Stat�onary Output Stacker .........................................................................................21

Stow�ng the Stat�onary Output Stacker .....................................................................................23

Control Panel .............................................................................................................................25

Control Panel ..................................................................................................27

Control Panel .............................................................................................................................27

Turn�ng the Pr�nter On and Off ..................................................................................................29

Pr�nter Modes ............................................................................................................................31

Sw�tch�ng Modes .......................................................................................................................36

Pr�nter Menu Operat�ons ...........................................................................................................38

Ma�n Menu Operat�ons ..............................................................................................................40

Menu Structure ..........................................................................................................................44

Ma�n Menu Sett�ngs ...................................................................................................................57

Ma�n Menu Sett�ngs (Dur�ng Pr�nt�ng) .......................................................................................70

Submenu D�splay ......................................................................................................................71

Status Pr�nt ................................................................................................................................73

Check�ng Instruct�ons Dur�ng Pr�nter Operat�ons ......................................................................80

Opt�onal accessor�es ......................................................................................82

Roll Holder Set ..........................................................................................................................82

IEEE 1394 (F�reW�re) Expans�on Board ....................................................................................83

Med�a Take-up Un�t....................................................................................................................84

Us�ng the Med�a Take-up Un�t ...................................................................................................86

Remov�ng Pr�nted Documents from the Med�a Take-up Un�t.....................................................93

Wheeled Output Stacker ...........................................................................................................96

Us�ng the Wheeled Output Stacker ...........................................................................................97

Printer Specications ......................................................................................99

Specications ............................................................................................................................99

Bas�c Env�ronmental Performance ..........................................................................................104

Pr�nt Area .................................................................................................................................105

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Contents

Basic Printing Workow 106

Pr�nt�ng procedure ........................................................................................106

Pr�nt�ng Opt�ons Us�ng Rolls and Sheets ................................................................................106

Load�ng and Pr�nt�ng on Rolls .................................................................................................108

Load�ng and Pr�nt�ng on Sheets ..............................................................................................112

Pr�nt�ng �n W�ndows .................................................................................................................115

Pr�nt�ng �n Mac OS X ...............................................................................................................116

Us�ng the Stat�onary Output Stacker .......................................................................................118

Cancel�ng pr�nt jobs ......................................................................................120

Cancel�ng Pr�nt Jobs from the Control Panel ..........................................................................120

Cancel�ng Pr�nt Jobs from W�ndows ........................................................................................121

Cancel�ng Pr�nt Jobs from Mac OS X ......................................................................................123

Handling Paper 125

Paper ............................................................................................................125

Types of Paper ........................................................................................................................125

Paper S�zes .............................................................................................................................130

Handl�ng rolls ................................................................................................133

Select�ng the Paper Source .....................................................................................................133

Select�ng the Paper Type (Roll) ...............................................................................................134

Spec�fy�ng the Paper Length (Roll) ..........................................................................................135

Attach�ng the Roll Holder to Rolls ............................................................................................136

Load�ng Rolls �n the Pr�nter .....................................................................................................139

Remov�ng the Roll from the Pr�nter .........................................................................................143

Remov�ng the Roll Holder from Rolls ......................................................................................145

Clear�ng Jammed Roll Paper ..................................................................................................147

Feed�ng Roll Paper Manually ..................................................................................................151

Keep�ng Track of the Amount of Roll Paper Left .....................................................................152

Spec�fy�ng the Ink Dry�ng T�me for Rolls ..................................................................................153

Spec�fy�ng the Cutt�ng Method for Rolls ..................................................................................155

Cutt�ng the Lead�ng Edge of Roll Paper Automat�cally ............................................................159

Reduc�ng Dust from Cutt�ng Rolls ...........................................................................................160

Roll Holder Set ........................................................................................................................161

Handl�ng sheets for paper feed slots ............................................................162

Select�ng the Paper Source .....................................................................................................162

Select�ng the Paper Type (Sheet)............................................................................................163

Load�ng Sheets �n the Pr�nter ..................................................................................................164

Manually Load�ng Paper to the Pos�t�on for Pr�nt�ng ...............................................................167

Remov�ng Sheets ....................................................................................................................169

Clear�ng a Jammed Sheet .......................................................................................................170

Working With Various Print Jobs 172

Pr�nt�ng Photos and Images ..........................................................................172

Pr�nt�ng Photos and Images ....................................................................................................172

Pr�nt�ng Photos and Images (W�ndows) ..................................................................................174

Contents

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Pr�nt�ng Photos and Images (Mac OS X) ................................................................................176

Pr�nt�ng Photos �n Monochrome ..............................................................................................179

F�ne-Tun�ng Monochrome Sett�ngs When Pr�nt�ng Photos (W�ndows) ....................................180

F�ne-Tun�ng Monochrome Sett�ngs When Pr�nt�ng Photos (Mac OS X) ..................................182

Pr�nt�ng CAD Draw�ngs .................................................................................185

Pr�nt�ng CAD Draw�ngs ............................................................................................................185

Pr�nt�ng L�ne Draw�ngs and Text ..............................................................................................185

Pr�nt�ng L�ne Draw�ngs and Text (W�ndows) ............................................................................187

Pr�nt�ng L�ne Draw�ngs and Text (Mac OS X) ..........................................................................189

Pr�nt�ng CAD Draw�ngs �n Monochrome ..................................................................................192

F�ne-Tun�ng Monochrome Sett�ngs When Pr�nt�ng L�ne Draw�ngs (W�ndows) ........................193

F�ne-Tun�ng Monochrome Sett�ngs When Pr�nt�ng L�ne Draw�ngs (Mac OS X) ......................195

Spec�fy�ng Colors and Pr�nt�ng CAD Draw�ngs ........................................................................198

Spec�fy�ng Colors and Pr�nt�ng CAD Draw�ngs (W�ndows) ......................................................199

HP-GL/2 Pr�nt�ng .....................................................................................................................201

Printing Ofce Documents ............................................................................202

Printing Ofce Documents .......................................................................................................202

Printing Ofce Documents (Windows) .....................................................................................203

Printing Ofce Documents (Mac OS X) ...................................................................................205

Us�ng the Pr�nter W�th a Color �mageRUNNER ............................................207

Pr�nt�ng Enlargements of Scanned Or�g�nals from a Color �mageRUNNER ............................207

Pr�nt�ng Enlargements of Scanned Or�g�nals from a Color �mageRUNNER (W�ndows) ..........207

Pr�nt�ng Enlargements of Scanned Or�g�nals from a Color �mageRUNNER (Mac OS X) ........210

Enhanced Printing Options 212

Adjust�ng Images ..........................................................................................212

Adjust�ng the Color �n the Pr�nter Dr�ver ..................................................................................212

F�ne-Tun�ng Colors of Photos and Images (W�ndows) ............................................................216

F�ne-Tun�ng Colors of Photos and Images (Mac OS X) ..........................................................219

G�v�ng Pr�or�ty to Part�cular Graph�c Elements and Colors for Pr�nt�ng ...................................222

Choos�ng the Document Type and Pr�nt�ng Cond�t�ons (W�ndows) .........................................226

Choos�ng the Document Type and Pr�nt�ng Cond�t�ons (Mac OS X) .......................................228

Choos�ng Paper for Pr�nt�ng ..........................................................................231

Choos�ng a Paper for Pr�nt�ng .................................................................................................231

Select�ng the Paper Type (Roll) ...............................................................................................232

Select�ng the Paper Type (Sheet)............................................................................................233

Spec�fy�ng Paper �n the Pr�nter Dr�ver .....................................................................................234

Spec�fy�ng Paper �n the Pr�nter Dr�ver (W�ndows) ...................................................................235

Spec�fy�ng Paper �n the Pr�nter Dr�ver (Mac OS X) .................................................................237

Pr�nt�ng enlargements or reduct�ons .............................................................239

Res�z�ng Or�g�nals to Match the Paper S�ze ............................................................................239

Res�z�ng Or�g�nals to Match the Paper S�ze (W�ndows) ..........................................................240

Res�z�ng Or�g�nals to Match the Paper S�ze (Mac OS X) ........................................................242

Res�z�ng Or�g�nals to F�t the Roll W�dth ...................................................................................245

Res�z�ng Or�g�nals to F�t the Roll W�dth (W�ndows) .................................................................246

Res�z�ng Or�g�nals to F�t the Roll W�dth (Mac OS X) ...............................................................248

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Contents

Res�z�ng Or�g�nals by Enter�ng a Scal�ng Value.......................................................................251

Res�z�ng Or�g�nals by Enter�ng a Scal�ng Value (W�ndows).....................................................252

Res�z�ng Or�g�nals by Enter�ng a Scal�ng Value (Mac OS X) ...................................................254

Pr�nt�ng Enlargements of Scanned Or�g�nals from a Color �mageRUNNER ............................257

Pr�nt�ng Enlargements of Scanned Or�g�nals from a Color �mageRUNNER (W�ndows) ..........258

Pr�nt�ng Enlargements of Scanned Or�g�nals from a Color �mageRUNNER (Mac OS X) ........260

Pr�nt�ng at full s�ze .........................................................................................262

Pr�nt�ng on Overs�zed Paper ...................................................................................................262

Pr�nt�ng at Full S�ze (W�ndows) ...............................................................................................264

Pr�nt�ng at Full S�ze (Mac OS X) ..............................................................................................266

Borderless Pr�nt�ng at Actual S�ze ...........................................................................................269

Borderless Pr�nt�ng at Actual S�ze (W�ndows) .........................................................................271

Borderless Pr�nt�ng at Actual S�ze (Mac OS X) .......................................................................273

Borderless Pr�nt�ng .......................................................................................276

Borderless Pr�nt�ng on Paper of Equ�valent S�ze .....................................................................276

Borderless Pr�nt�ng by Res�z�ng Or�g�nals to Match the Paper S�ze (W�ndows) ......................278

Borderless Pr�nt�ng by Res�z�ng Or�g�nals to Match the Paper S�ze (Mac OS X) ....................280

Borderless Pr�nt�ng by Res�z�ng Or�g�nals to F�t the Roll W�dth ...............................................283

Borderless Pr�nt�ng by Res�z�ng Or�g�nals to F�t the Roll W�dth (W�ndows) .............................285

Borderless Pr�nt�ng by Res�z�ng Or�g�nals to F�t the Roll W�dth (Mac OS X) ...........................287

Borderless Pr�nt�ng at Actual S�ze ...........................................................................................290

Borderless Pr�nt�ng at Actual S�ze (W�ndows) .........................................................................292

Borderless Pr�nt�ng at Actual S�ze (Mac OS X) .......................................................................294

Pr�nt�ng banners or at other non-standard s�zes ...........................................297

Pr�nt�ng Vert�cal or Hor�zontal Banners (Large-Format Pr�nt�ng) .............................................297

Pr�nt�ng Vert�cal or Hor�zontal Banners (Large-Format Pr�nt�ng; W�ndows) .............................299

Pr�nt�ng Vert�cal or Hor�zontal Banners (Large-Format Pr�nt�ng; Mac OS X) ...........................303

Pr�nt�ng on Non-Standard Paper S�zes ...................................................................................307

Pr�nt�ng on Non-Standard Paper S�zes (W�ndows) .................................................................308

Pr�nt�ng on Non-Standard Paper S�zes (Mac OS X) ................................................................312

T�l�ng and mult�ple pages per sheet ..............................................................314

Pr�nt�ng Mult�ple Or�g�nals Next to Each Other ........................................................................314

Pr�nt�ng Mult�ple Or�g�nals Next to Each Other (W�ndows) ......................................................316

Pr�nt�ng Mult�ple Or�g�nals Next to Each Other (Mac OS X) ....................................................318

Pr�nt�ng Mult�ple Pages Cont�nuously ......................................................................................320

Pr�nt�ng Mult�ple Pages Cont�nuously (W�ndows) ....................................................................321

Pr�nt�ng Mult�ple Pages Cont�nuously (Mac OS X) ..................................................................323

Pr�nt�ng Mult�ple Pages Per Sheet ...........................................................................................325

Pr�nt�ng Mult�ple Pages Per Sheet (W�ndows) .........................................................................326

Pr�nt�ng Mult�ple Pages Per Sheet (Mac OS X) .......................................................................328

Pr�nt�ng Posters �n Sect�ons ....................................................................................................331

Pr�nt�ng Large Posters (W�ndows) ...........................................................................................332

Center�ng or�g�nals ........................................................................................334

Pr�nt�ng Or�g�nals Centered on Rolls .......................................................................................334

Pr�nt�ng Or�g�nals Centered on Rolls (W�ndows) .....................................................................335

Pr�nt�ng Or�g�nals Centered on Rolls (Mac OS X) ...................................................................337

Pr�nt�ng Or�g�nals Centered on Sheets ....................................................................................340

Contents

Contents v

Pr�nt�ng Or�g�nals Centered on Sheets (W�ndows) ..................................................................341

Pr�nt�ng Or�g�nals Centered on Sheets (Mac OS X) ................................................................343

Conserv�ng roll paper ....................................................................................345

Conserv�ng Roll Paper by Rotat�ng Or�g�nals 90 Degrees ......................................................345

Conserv�ng Roll Paper by Rotat�ng Or�g�nals 90 Degrees (W�ndows) ....................................346

Conserv�ng Roll Paper by Rotat�ng Or�g�nals 90 Degrees (Mac OS X) ...................................348

Conserv�ng Roll Paper by Pr�nt�ng Or�g�nals W�thout Top and Bottom Marg�ns ......................351

Conserv�ng Roll Paper by Pr�nt�ng Or�g�nals W�thout Top and Bottom Marg�ns (W�ndows) ....352

Conserv�ng Roll Paper by Pr�nt�ng Or�g�nals W�thout Top and Bottom Marg�ns (Mac OS X) ..354

Check�ng Images Before Pr�nt�ng .................................................................357

Check�ng the Layout �n a Prev�ew Before Pr�nt�ng ..................................................................357

Check�ng the Layout �n a Prev�ew Before Pr�nt�ng (W�ndows) ................................................359

Check�ng the Layout �n a Prev�ew Before Pr�nt�ng (Mac OS X) ..............................................362

Other useful sett�ngs .....................................................................................363

Pr�nt�ng W�th Watermarks ........................................................................................................363

Pr�nt�ng w�th Watermarks-COPY, FILE COPY, and so on (W�ndows)......................................364

Mak�ng the Or�g�nal Or�entat�on Match the Paper Or�entat�on .................................................366

Mak�ng the Or�g�nal Or�entat�on Match the Paper Or�entat�on (W�ndows) ...............................367

Mak�ng the Or�g�nal Or�entat�on Match the Paper Or�entat�on (Mac OS X) .............................369

Us�ng Favor�tes .......................................................................................................................372

Us�ng Favor�tes (W�ndows) .....................................................................................................373

Us�ng Favor�tes (Mac OS X) ....................................................................................................375

Cutt�ng Roll Paper After Pr�nt�ng ..............................................................................................376

Cutt�ng Roll Paper After Pr�nt�ng (W�ndows) ............................................................................377

Cutt�ng Roll Paper After Pr�nt�ng (Mac OS X) ..........................................................................378

Windows Software 380

Pr�nter Dr�ver .................................................................................................380

Pr�nter Dr�ver Sett�ngs (W�ndows) ...........................................................................................380

Spec�fy�ng Paper �n the Pr�nter Dr�ver (W�ndows) ...................................................................382

Conrming Print Settings (Windows) .......................................................................................384

Check�ng the Layout �n a Prev�ew Before Pr�nt�ng (W�ndows) ................................................386

Us�ng Favor�tes (W�ndows) .....................................................................................................389

Access�ng the Pr�nter Dr�ver D�alog Box from Appl�cat�ons (W�ndows) ...................................391

Access�ng the Pr�nter Dr�ver D�alog Box from the Operat�ng System Menu (W�ndows) .........393

Ma�n Sheet (W�ndows) ............................................................................................................395

Paper Informat�on on Pr�nter D�alog Box (W�ndows) ...............................................................398

Med�a Deta�led Sett�ngs D�alog Box (W�ndows) ......................................................................399

V�ew Sett�ngs D�alog Box for the Pr�nt�ng Appl�cat�on (W�ndows)............................................400

Color Adjustment Sheet: Color (W�ndows) ..............................................................................401

Match�ng Sheet (W�ndows) .....................................................................................................403

Color Adjustment Sheet: Monochrome (W�ndows) ..................................................................405

Page Setup Sheet (W�ndows) .................................................................................................407

Paper S�ze Opt�ons D�alog Box (W�ndows) .............................................................................409

Layout Sheet (W�ndows) .........................................................................................................410

Page Opt�ons D�alog Box (W�ndows) ......................................................................................412

Spec�al Sett�ngs D�alog Box (W�ndows) ..................................................................................413

Favor�tes Sheet (W�ndows) .....................................................................................................414

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Contents

Ut�l�ty Sheet (W�ndows) ...........................................................................................................416

Support Sheet (W�ndows) .......................................................................................................417

Dev�ce Sett�ngs Sheet (W�ndows) ...........................................................................................418

Sett�ngs Summar�es D�alog Box (W�ndows) ............................................................................419

Status Mon�tor ...............................................................................................420

�magePROGRAF Status Mon�tor (W�ndows) ...........................................................................420

D�g�tal Photo Front-Access ...........................................................................421

D�g�tal Photo Front-Access ......................................................................................................421

PosterArt�st ...................................................................................................422

Us�ng PosterArt�st to Compose Or�g�nals ................................................................................422

Us�ng PosterArt�st to Compose Or�g�nals (W�ndows) ..............................................................423

Dev�ce Setup Ut�l�ty .......................................................................................425

�magePROGRAF Dev�ce Setup Ut�l�ty .....................................................................................425

Install�ng �magePROGRAF Dev�ce Setup Ut�l�ty .....................................................................426

Conguring the IP Address Using imagePROGRAF Device Setup Utility ...............................427

Mac OS X Software 428

Pr�nter Dr�ver .................................................................................................428

Pr�nter Dr�ver Sett�ngs (Mac OS X) .........................................................................................428

Spec�fy�ng Paper �n the Pr�nter Dr�ver (Mac OS X) .................................................................429

Conrming Print Settings (Mac OS X) .....................................................................................431

Check�ng the Layout �n a Prev�ew Before Pr�nt�ng (Mac OS X) ..............................................433

Us�ng Favor�tes (Mac OS X) ....................................................................................................434

Access�ng the Pr�nter Dr�ver D�alog Box from Appl�cat�ons (Mac OS X) .................................435

Ma�n Pane (Mac OS X) ...........................................................................................................436

Paper Informat�on on Pr�nter D�alog Box (Mac OS X) .............................................................439

Med�a Deta�led Sett�ngs D�alog Box (Mac OS X) ....................................................................440

V�ew Sett�ngs D�alog Box for the Pr�nt�ng Appl�cat�on (Mac OS X) ..........................................441

Color Sett�ngs Pane: Color (Mac OS X) ..................................................................................442

Color Sett�ngs Pane: Monochrome (Mac OS X) ......................................................................444

Page Setup Pane (Mac OS X) ................................................................................................445

Ut�l�ty Pane (Mac OS X) ..........................................................................................................447

Add�t�onal Sett�ngs Pane (Mac OS X) .....................................................................................448

Support Pane (Mac OS X) .......................................................................................................449

Pr�ntmon�tor ..................................................................................................450

�magePROGRAF Pr�ntmon�tor (Mac�ntosh) .............................................................................450

Network Setting 451

Network Sett�ng ............................................................................................451

Network Env�ronment ..............................................................................................................451

Conguring the IP Address on the Printer ...............................................................................453

Conguring the IP Address Using imagePROGRAF Device Setup Utility ...............................454

Conguring the IP Address Using the Printer Control Panel ...................................................455

Conguring the IP Address Using ARP and PING Commands ...............................................456

Us�ng RemoteUI ......................................................................................................................457

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Contents v��

Conguring the Printer's TCP/IP Network Settings .................................................................458

Conguring the Printer's AppleTalk Network Settings .............................................................460

Conguring the Printer's NetWare Network Settings ...............................................................461

Spec�fy�ng Pr�nter-Related Informat�on ....................................................................................463

Email Notication When Printing is Finished or Errors Occur .................................................464

In�t�al�z�ng the Network Sett�ngs ..............................................................................................465

Network Sett�ng (W�ndows) ..........................................................................466

Conguring the Printer Driver Destination (Windows) .............................................................466

Shar�ng the Pr�nter �n W�ndows ...............................................................................................467

Conguring the Printer's NetWare Network Settings ...............................................................469

Specifying the Printer's Frame Type ........................................................................................471

Spec�fy�ng NetWare Pr�nt Serv�ces ..........................................................................................473

Spec�fy�ng NetWare Protocols .................................................................................................476

Conguring NetWare Network Settings ...................................................................................478

Install�ng �magePROGRAF Dev�ce Setup Ut�l�ty .....................................................................479

Conguring the IP Address Using imagePROGRAF Device Setup Utility ...............................480

Network Sett�ng (Mac OS X) .........................................................................481

Conguring the Printer Driver Destination (Macintosh) ...........................................................481

Conguring the Printer's AppleTalk Network Settings .............................................................482

Conguring the Destination for AppleTalk Networks (Macintosh) ............................................483

Conguring the Destination for TCP/IP Network (Macintosh) .................................................486

Conguring the Destination for Bonjour Network (Macintosh) ................................................489

Hard Disk 490

Hard D�sk ......................................................................................................490

Pr�nter Hard D�sk Operat�ons ..................................................................................................490

Saved Pr�nt Jobs .....................................................................................................................492

Sav�ng Pr�nt Jobs Sent from Sources Other than the Pr�nter Dr�ver .......................................494

Sav�ng Pr�nt Jobs ....................................................................................................................495

Do Not Save Pr�nt Jobs �n the Common Box ..........................................................................499

Manag�ng Queued Jobs (Delet�ng or Preempt�ng Other Jobs) ...............................................500

Sett�ng Passwords for Personal Boxes ...................................................................................503

Nam�ng Personal Boxes ..........................................................................................................508

D�splay�ng a L�st of Saved Jobs ..............................................................................................513

Pr�nt�ng a L�st of Saved Jobs ...................................................................................................518

Pr�nt�ng Saved Jobs ................................................................................................................519

Mov�ng Saved Jobs .................................................................................................................526

D�splay�ng Deta�ls of Saved Jobs ............................................................................................532

Renam�ng Saved Jobs ............................................................................................................537

Delet�ng Saved Jobs ...............................................................................................................544

Check�ng the Free Hard D�sk Space .......................................................................................549

Erasing Data on the Printer's Hard Disk ..................................................................................552

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Contents

Adjustments for Better Print Quality 553

Adjust�ng the Pr�nthead .................................................................................553

Adjust�ng the Pr�nthead ...........................................................................................................553

Automat�c Stra�ghten�ng of L�nes and Colors (Auto Head Adj.) ...............................................554

Manual Stra�ghten�ng of L�nes and Colors (Manual Head Adj) ................................................556

Adjust�ng L�ne M�sal�gnment (Head Inc. Adj.) ..........................................................................558

Troubleshoot�ng Paper Abras�on and Blurry Images (Head He�ght) ........................................561

Adjust�ng the feed amount ............................................................................562

Adjust�ng the Feed Amount .....................................................................................................562

Select�ng a Feed Amount Adjustment Method (Feed Pr�or�ty) .................................................563

Auto Band Adjustment (Auto Band Adj.) ..................................................................................564

Manual Band Adjustment (Manual Band Adj) ..........................................................................566

Band�ng Adjustment Dur�ng Pr�nt�ng (F�ne Band Adj.) .............................................................568

Adjust�ng L�ne Length (Adjust Length) ....................................................................................569

Adjust�ng the Vacuum Strength (VacuumStrngth) ...................................................................571

Maintenance 572

Ink Tanks .......................................................................................................572

Ink Tanks .................................................................................................................................572

Replac�ng Ink Tanks ................................................................................................................573

Check�ng Ink Tank Levels ........................................................................................................584

When to Replace Ink Tanks .....................................................................................................585

Pr�ntheads .....................................................................................................586

Pr�nthead .................................................................................................................................586

Check�ng for Nozzle Clogg�ng .................................................................................................587

Clean�ng the Pr�nthead ............................................................................................................588

Replac�ng the Pr�nthead ..........................................................................................................589

Ma�ntenance Cartr�dge .................................................................................595

Ma�ntenance Cartr�dge ............................................................................................................595

Replac�ng the Ma�ntenance Cartr�dge .....................................................................................595

Check�ng the Rema�n�ng Ma�ntenance Cartr�dge Capac�ty .....................................................603

When to Replace the Ma�ntenance Cartr�dge .........................................................................604

Clean�ng the Pr�nter ......................................................................................605

Clean�ng the Pr�nter Exter�or ...................................................................................................605

Clean�ng Ins�de the Top Cover ................................................................................................606

Clean�ng the Pr�nthead ............................................................................................................609

Other Ma�ntenance .......................................................................................610

Prepar�ng to Transfer the Pr�nter .............................................................................................610

Updat�ng the F�rmware ............................................................................................................615

Contents

Contents �x

Troubleshooting 616

Frequently Asked Quest�ons .........................................................................616

Frequently Asked Quest�ons ...................................................................................................616

Problems Regard�ng Paper ..........................................................................619

Clear�ng Jammed Roll Paper ..................................................................................................619

Clear�ng a Jammed Sheet .......................................................................................................623

Troubleshoot�ng When Paper Jams are not Found .................................................................625

Roll paper cannot be �nserted �nto the Paper Feed Slot ..........................................................627

Cannot Load Sheets ................................................................................................................627

Paper �s not cut stra�ght ...........................................................................................................627

Paper �s not cut .......................................................................................................................627

The Med�a Take-up Un�t Cont�nues Rotat�ng ...........................................................................628

Pr�nt�ng does not start ...................................................................................629

The Data lamp on the Control Panel does not l�ght up ............................................................629

The pr�nter does not respond even �f pr�nt jobs are sent .........................................................629

The display screen indicates the system is lling with ink .......................................................629

The pr�nter stops dur�ng a pr�nt job ...............................................................630

An error message �s shown on the D�splay Screen .................................................................630

The pr�nter ejects blank, unpr�nted paper ................................................................................630

The pr�nter stops when pr�nt�ng a HP-GL/2 job (the carr�age stops mov�ng) ...........................630

Problems w�th the pr�nt�ng qual�ty .................................................................631

Pr�nt�ng �s fa�nt .........................................................................................................................631

Paper rubs aga�nst the pr�nthead ............................................................................................632

The edges of the paper are d�rty .............................................................................................633

The surface of the paper �s d�rty ..............................................................................................634

The back s�de of the paper �s d�rty ..........................................................................................634

Pr�nted colors are �naccurate ...................................................................................................635

Band�ng �n d�fferent colors occurs ...........................................................................................636

Colors �n pr�nted �mages are uneven .......................................................................................637

Image Edges are Blurred or Wh�te Band�ng Occurs ...............................................................638

Sett�ng the Blue Sw�tch on the Platen .....................................................................................639

The contrast becomes uneven dur�ng pr�nt�ng ........................................................................641

The length of pr�nted �mages �s �naccurate ..............................................................................641

Documents are pr�nted crooked ..............................................................................................641

Documents are pr�nted �n monochrome ..................................................................................642

L�ne th�ckness �s not un�form ...................................................................................................642

L�nes are m�sal�gned ...............................................................................................................643

Problems w�th the pr�nt�ng qual�ty caused by the type of paper ..............................................643

Cannot pr�nt over a network ..........................................................................644

Cannot connect the pr�nter to the network ..............................................................................644

Conguring the Communication Mode Manually .....................................................................645

Cannot pr�nt over a TCP/IP network ........................................................................................646

Cannot pr�nt over a NetWare network .....................................................................................646

Cannot pr�nt over AppleTalk or Bonjour networks ...................................................................647

x Contents

Contents

Installat�on problems .....................................................................................648

The IEEE 1394 Dr�ver Cannot Be Installed Correctly ..............................................................648

Remov�ng Installed Pr�nter Dr�vers ..........................................................................................649

HP-GL/2 problems ........................................................................................650

L�nes or �mages are m�ss�ng �n the HP-GL/2 data that was pr�nted. .......................................650

L�nes Are Pr�nted Too Th�ck or Th�n Dur�ng HP-GL/2 Pr�nt�ng .................................................650

HP-GL/2 jobs are pr�nted �n monochrome (or color). ..............................................................650

Pr�nted Colors �n L�ne Draw�ngs are Inaccurate Dur�ng HP-GL/2 Pr�nt�ng ..............................650

HP-GL/2 pr�nt�ng takes a long t�me. ........................................................................................650

The pr�nter stops when pr�nt�ng a HP-GL/2 job (the carr�age stops mov�ng) ...........................651

Other problems .............................................................................................652

The pr�nter does not go on ......................................................................................................652

If the Pr�nter Makes a Strange Sound .....................................................................................653

Messages adv�s�ng to check the ma�ntenance cartr�dge are not cleared ................................654

The pr�nter consumes a lot of �nk ............................................................................................654

Ink level detect�on ....................................................................................................................655

Error Message 657

Respond�ng to Messages .............................................................................657

Respond�ng to Messages ........................................................................................................657

Error Messages .......................................................................................................................658

Messages regard�ng paper ...........................................................................660

Papr Type M�smatch ................................................................................................................660

PaprTypeM�smatch ..................................................................................................................660

The paper �s too small. ............................................................................................................661

RollWdthM�smatch ..................................................................................................................661

Paper s�ze not detected. ..........................................................................................................662

Insufcient paper for job ..........................................................................................................663

Th�s paper cannot be used. .....................................................................................................663

Roll pr�nt�ng �s selected. ..........................................................................................................663

Roll pr�nt�ng �s selected, but sheets are loaded. ......................................................................664

The roll �s empty. .....................................................................................................................665

Sheet removed. .......................................................................................................................666

Sheet pr�nt�ng �s selected. .......................................................................................................666

Regular pr�nt�ng �s selected, but a roll �s loaded. .....................................................................666

Paper jam. ...............................................................................................................................666

Paper loaded askew. ...............................................................................................................667

Paper cutt�ng fa�led. ................................................................................................................668

End of paper feed. ...................................................................................................................668

Rel lever �s �n wrong pos�t�on. ..................................................................................................669

Rew�nd�ng error. ......................................................................................................................669

Med�a take-up un�t ready. ........................................................................................................669

Turn on the med�a take-up un�t. ...............................................................................................669

Borderless pr�ntng not poss�ble. ..............................................................................................670

Contents

Contents x�

Messages regard�ng �nk ................................................................................671

Ink insufcient. .........................................................................................................................671

No �nk left. ...............................................................................................................................671

Rema�n�ng level of the �nk cannot be correctly detected. ........................................................671

Close Ink Tank Cover ..............................................................................................................671

Ink tank �s empty. .....................................................................................................................672

Not much �nk �s left. .................................................................................................................672

No �nk tank loaded. ..................................................................................................................672

Wrong �nk tank. ........................................................................................................................672

The d�splay screen �nd�cates Ag�tat�ng ....................................................................................673

Messages regard�ng pr�nt�ng or adjusment ...................................................674

Use another paper. ..................................................................................................................674

Cannot print as specied. ........................................................................................................674

Cannot adjust band. ................................................................................................................674

Cannot adjust pr�nthead. .........................................................................................................675

Borderless pr�ntng not poss�ble. Paper stretched or shrank. ...................................................675

Before borderless pr�nt�ng, move the blue platen sw�tch. ........................................................675

Blue platen sw�tch �s d�rty. ......................................................................................................676

Messages regard�ng pr�ntheads ...................................................................677

Cannot adjust pr�nthead. .........................................................................................................677

Cannot adjust band. ................................................................................................................677

PHead needs clean�ng. ...........................................................................................................678

Wrong pr�nthead. .....................................................................................................................678

Problem w�th Pr�nthead ...........................................................................................................678

Pr�nthead error ........................................................................................................................678

No pr�nthead ............................................................................................................................678

Messages regard�ng the ma�ntenance cartr�dge ...........................................679

Insert the ma�ntenance cartr�dge. ............................................................................................679

Wrong ma�ntenance cartr�dge. ...............................................................................................679

Prepare for ma�nt cart replacement. ........................................................................................679

No Ma�ntenance Cartr�dge capac�ty.........................................................................................679

Ma�ntenance cartr�dge full. ......................................................................................................679

Ma�ntenance cartr�dge problem. ..............................................................................................679

Messages regard�ng the hard d�sk ................................................................680

Hard d�sk error. ........................................................................................................................680

F�le read error. ........................................................................................................................680

The ma�l box �s full. .................................................................................................................680

Ma�l box full. Now pr�nt�ng w�thout sav�ng data. .......................................................................680

Ma�l box nearly full. ..................................................................................................................680

Max�mum jobs stored. .............................................................................................................681

Too many jobs for ma�l box. .....................................................................................................681

Messages regard�ng HP-GL/2 ......................................................................682

Th�s type of paper �s not compat�ble w�th HP-GL/2. ...............................................................682

GL2: Wxxxx The memory �s full. (xxxx �s 0501, 0903, or 0904) ..............................................682

GL2: W0502 The parameter �s out of range. ...........................................................................682

GL2: W0504 Th�s command �s not supported. ........................................................................682

x�� Contents

Contents

Other Messages ...........................................................................................683

GARO Wxxxx (x represents a number) ...................................................................................683

ERROR Exxx-xxxx (x represents a letter or number) ..............................................................683

Hardware error. xxxxxxxx-xxxx (x represents a letter or number) ...........................................683

Top cover �s open. ...................................................................................................................683

Prepare for parts replacement. ................................................................................................684

Parts replacement t�me has passed. .......................................................................................684

Unknown le. ...........................................................................................................................684

Mult�-sensor error ....................................................................................................................684

How to use this manual

Introduction

How to use this manual

About This User Manual

• Symbols

The following symbols are used in this User Manual to indicate safety information and explanations

on restrictions or precautions in use.

Important Indicates important information that must be followed when using the printer . Be

sure to read this information to prevent printer damage or operating errors.

Caution Indicates caution items for which operating error poses a risk of injury or damage

to equipment or property . T o ensure safe use, always follow these precautions.

Note Indicates helpful reference information and supplemental information on particular

topics.

• Button names and user interface elements

Key and button names on the control panel and user interface elements in software (such as menus and

buttons) are indicated as follows in this User Manual.

Control panel buttons Example: Press the OK button.

Control panel messages Example: Head Cleaning is displayed.

Software interface items

(Menus and Buttons)

Example: Click OK .

Keyboard keys Example: Press the T ab key .

• Part names

Names of printer parts are indicated as follows in this User Manual.

Printer part names Example: Open the T op Cover .

Introduction 1

How to use this manual

• Cross-reference

Other pages or manuals that provide related information are indicated as follows in this User Manual.

Cross-reference in the same User Manual Example: see “T urning the Printer On and Of f”.

(→P .29)

Click the link to jump to the corresponding page.

Cross-reference in related manuals Example: See the Paper Reference Guide .

Other cross-reference Example: See the printer driver help.

• Figures and software screens

• Figures in this User Manual may be dif ferent from the actual appearance of the printer in some

cases.

• Screens depicted in this User Manual for the printer driver or other software may be dif ferent from

the actual screens because of subsequent updates.

• Windows XP screens are used in explanations of Windows operations in this User Manual.

• T rademarks

• Canon, the Canon logo, and imagePROGRAF are trademarks or registered trademarks of Canon

Inc.

• Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States

and other countries.

• Macintosh is a registered trademark of Apple Inc. in the United States and other countries.

• Other company and product names are trademarks or registered trademarks of their respective

owners.

• Copyright

• Unauthorized reproduction of this User Manual in whole or part is prohibited.

• May we request

Thank you for understanding the following points.

• The information in this User Manual is subject to change without notice.

• W e strive to ensure accuracy of information in this User Manual, but if you notice errors or

omissions, please contact us.

2 Introduction

How to use this manual

Searching T opics

Y ou can nd information in topics of this User Manual by searching for relevant terms.

1. Enter a term and click the Search button.

Note

• T o search for multiple terms at once, enter a space between each term.

Search results are listed at left.

Introduction 3

How to use this manual

2. Click a topic you want to read.

The terms you searched for will be highlighted in the topic.

T o review multiple topics at once, select the check box of desired topics and click the Apply

button.

4 Introduction

How to use this manual

HTML V ersion of the Manual for Printing

Y ou can select a group of topics in the table of contents or individual topics in this manual for printing.

The following procedure describes how to do this, using the information in Basic Printing W orkow as an

example.

Printing a group of topics in the manual

When you access printable HTML versions of the content from section titles in the table of contents, you

can specify a group of topics to print.

1. Click a section title in the table of contents. Here, Basic Printing W orkow is used as an

example.

Introduction 5

How to use this manual

2. Click Access to the HTML for printing in the title area.

The topics in Basic Printing W orkow are displayed together in HTML format, ready for printing.

6 Introduction

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