Rev 1.5 Nov 07 1
Watcher Quick Start Guide for the
Mac OS X 10.4 or later
Watcher
®
allowsyoutomanageandmonitortheconnection
betweentheAirCard
®
modemandthenetworkby:
• Determiningsignalstrength,roamingstatus,3Ghigh‐
speeddataavailability,andothernetworkconnection
parameters.
• Initiatingandendingdatacalls.
System requirements
Watchersupportsthefollowingdevices:
• AirCard875PC Cardmodem
• AirCard875UUSBmodem
• AirCard880/881PC Cardmodem
• AirCard880E/881EExpressCardmodem
• AirCard880U/881UUSBmodem
WatcherrequiresacomputerrunningMacOS
®
X10.4orlater.
Installing Watcher
For TRU-Install
™
equipped AirCard
modems
YourAirCardmodemisequippedwithTRU‐Install
™
,aSierra
Wirelessfeaturethatplacesalltherequiredsoftwareonthe
AirCardmodem,eliminatingtheneedforaninstallationCD.
1. InserttheSIMcardinyourAirCardmodemifitisnot
alreadyinserted.
2. InserttheAirCardmodemintoyourcomputer.
3. Clickthe
readme.pdffile.
4. Followtheinstructions inthefile.
TheAirCardmodemisreadytouseoncethesoftwareis
successfullyinstalled.
OnsubsequentinsertionsoftheAirCardmodem,TRU‐Install
verifiesthatthecorrectsoftwareisalreadyinstalled.Ifitis,
thenthemodemisreadytouse.Thisprocesstakesa
few
seconds.
2 2130853
IfyouhaveanyproblemswiththeTRU‐Installprocess,please
refertotheSierraWirelesswebsiteat:
www.sierrawireless.com/TRU‐InstallH SPA.
For all other AirCard modems
1. GototheSierraWirelesswebsiteSupportsection:
www.sierrawireless.com/support
2. Select
Mac OS X.
3. SelecttheWatchersoftwareforyourAirCardmodem
model.
4. Followtheonscreeninstructionstodownloadandinstall
thesoftware.
YoucanalsodownloadthelatestcopyofthisQuickStart
Guidefromthesamepagewherethedownloadlinkisfound.
Launching and closing Watcher
TolaunchWatcher:
• ClicktheWatchericonintheDock.
TocloseWatcher:
• Usethe Application Switcher(
Command + Tab)tochoose
Watcher,andtype
Command + Q orchooseQuitinthe
Application Menu.
Figure 1: Watcher main window
Minimize button
Close button
Status area
Call Status area
⎩
⎨
⎨
Able Carrier
Able Carrier
Watcher Quick Start Guide for the Mac OS X
Rev 1.5 Nov 07 3
Window controls
• TheMinimizebuttonminimizestheWatcherwindowtoan
iconintheDockandleavestheapplicationrunning.
TomaximizetheWatcherwindow,selecttheWatcher
windowiconintheDock.
• The
ClosebuttonclosestheWatcherwindowbutleavesthe
applicationrunning.WhentheWatcherwindowisclosed,
youhavenowaytoaccessanystatusinformation unless
youre‐openthewindowbyselectingtheWatchericonin
theDock.However,youcanstillusetheconnectionuntil
youquitthe
applicationordisconnectusingthe
Application Menu.
Interpreting status area icons
Icon Meaning
AirCard modem not detected
Type of network:
• 3G—The indicator is on (black)
• 2G—The indicator is off (gray)
The Signal Strength indicator shows the intensity of
the radio signal. The more bars, the stronger the
signal (up to a maximum of four bars).
When the bars are off (gray), no connection is
possible for one of the following reasons:
• You are outside the network coverage area.
• The signal strength is too weak.
• A network or account problem is preventing the
AirCard modem from obtaining service.
4 2130853
Call Status Area
TheCallStatusareadisplaysoneofthefollowingmessages
dependingonthestatusorprogressofaconnection:
• Notconnected
• Connecting
• Connected
• Disconnecting
Selecting the active network
Youcanspecifyhowanetworkischosenbyselecting
SierraWatcher > Preferences > Networkandthenselectingoneof
theavailableoptions.
Figure 2: Selecting Preferences in Watcher
The Roaming Status indicator shows whether you are
roaming on the network of a service provider other
than your own.
When the indicator is off (gray), you are within the
local coverage area of your service provider. When
the indicator is on (black), you are in a "preferred"
roaming area.
Your coverage area and account varies depending
upon your service provider and the type of account
you have. There may be varying surcharges for
roaming service depending on whether you are in a
preferred or non-preferred roaming area. If there is no
roaming agreement between your service and the
local carrier, you may be unable to complete calls.
Icon Meaning (Continued)
Watcher Quick Start Guide for the Mac OS X
Rev 1.5 Nov 07 5
However,yourservi ceprovidermaynotpermitmanual
networkselection.Ifitisrestricted,theNetworkbuttoninthe
Preferencespanewillbegrayedout.
Figure 3: Manual network selection is not permitted
Selecting the network automatically
SelectthisoptionintheSierraWatcher > Preferences > Network
panetohavetheAirCardmodemautomaticallyselectthebest
availablenetwork.
Figure 4: Available network selection preferences
Selecting the network from the list of
defined networks
SelectthisoptionintheSierraWatcher > Preferences > Network
panetochoosethenetworkfromalistofcarrierspre‐loaded
ontoWatcher.
Youcanfilterthelistbycountry:
Figure 5: Filtering the defined list by country
6 2130853
andbycarrier:
Figure 6: Filtering the list by country and carrier
Note: It may take Watcher
several minutes to find available
networks.
Selecting the network from the list of
available networks
SelectthisoptionintheSierraWatcher > Preferences > Network
panetohaveWatcherscanforavailablenetworksinyourarea.
1. Select
Refreshtobeginthenetworkscan.
2. Whenthescaniscomplete,selectacarrierandthenetwork
youwanttoconnectto.
Figure 7: Choosing a carrier from a list of available networks
Whenthenetworkselectionsuccessfullycompletes,youwill
seethechangeinthemainwindow.
Able Carrier 1
Able Carrier 2
Able Carrier 3
Able Carrier 4
Able Carrier 5
Able Carrier 6
Able Carrier 7
Able Carrier
Watcher Quick Start Guide for the Mac OS X
Rev 1.5 Nov 07 7
Figure 8: Watcher main window
Automatically manage
connection profiles
SelectthisoptioninPreferences > Generaltoautomatically
generatethebestsettingsforyourSubscriberIdentityModule
(SIM)card/subscriptionmodel.
Figure 9: Setting Watcher to automatically manage connection profiles
Thesettingsaresavedunderaprofilenamed“[Yourservice
provider’sname]Auto”.
Todisplayallavailableprofiles,selectthe
Profilesbuttoninthe
Preferencespane.
Able Carrier
Able Carrier
8 2130853
Figure 10: Displaying all available connection profiles
Youcancreateanewprofilewithyourownsettingsby
selectingthe
+atthebottom‐leftcornerofthepane.
Figure 11: Creating a new profile
SIM security
TheSIM Securitybuttonallowsyoutoselectwhetherornot
theSIMcardqueriestheuserforthePersonalIdentification
Number(PIN).
Able Carrier Auto
Able Carrier Auto Modified
isp.carrier
Able Carrier Mobile
Able Carrier Auto
Watcher Quick Start Guide for the Mac OS X
Rev 1.5 Nov 07 9
Figure 12: Setting the SIM card query option
Warning: If you fail to
enter the correct PIN
number within the desig-
nated number of attempts,
your SIM card will be
disabled and become
unusable.
Tochangethisoption,youmustknowthecorrectPINnumber.
Figure 13: Entering your PIN number
Support
Ifyouencounteranyproblemsnotcoveredinthisdocument:
• VisittheSierraWirelesssupportsiteat
www.sierrawireless.com/support/whereyoucan:
· Searchanextensiveknowledgebaseforasolutionto
addresstheproblem.
· UsetheInstallationTroubleshootingwizardtodiagnose
theproblem.
• EmailSierraWirelesstechnicalsupportat
Contact
Information
Consultourwebsiteforup‐to‐dateproductdescriptions,
documentation,applicationnotes,firmwareupgrades,trouble‐
shootingtips,andpressreleases:
www.sierrawireless.com
Sales Desk: Phone: 1-604-232-1488
Hours: 8:00 a.m. to 5:00 p.m. Pacific
E-mail: [email protected]
Post: Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: 1-604-231-1109
Web: www.sierrawireless.com
Watcher Quick Start Guide for the Mac OS X
10 2130853
©2007SierraWireless.Allrightsreserved.
AirCard
®
andHeartoftheWirelessMachine
®
areregisteredtrademarksofSierra
Wireless.Watcher
®
isatrademarkofSierraWireless,registeredintheEuropean
Community.
SierraWireless,theSierraWirelesslogo,theredwavedesign,thered‐tippedantenna,
andTRU‐InstallaretrademarksofSierraWireless.
MacOS
®
isatrademarkofAppleInc.,registeredintheUSandothercountries.
Othertrademarksarethepropertyoftherespectiveowners.
/
