Epson ET-3710 User guide

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ET-3710 User's Guide
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Contents
ET-3710 User's Guide................................................................................................................................ 11
Product Basics .......................................................................................................................................... 12
Using the Control Panel ..................................................................................................................... 12
Control Panel Buttons and Lights .................................................................................................. 13
Status Icon Information ............................................................................................................. 14
Entering Characters on the LCD Screen ....................................................................................... 15
Changing LCD Screen Language.................................................................................................. 15
Adjusting the Screen Brightness.................................................................................................... 16
Turning Off the Operation Time Out Setting .................................................................................. 17
Product Parts Locations ..................................................................................................................... 18
Product Parts - Front ..................................................................................................................... 19
Product Parts - Inside .................................................................................................................... 20
Product Parts - Back...................................................................................................................... 22
Using Power Saving Settings ............................................................................................................. 22
Changing the Sleep Timer Settings ............................................................................................... 22
Changing the Power Off Timer Settings ........................................................................................ 24
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 24
Setting Up Epson Connect Services.............................................................................................. 25
Using Epson Email Print ............................................................................................................... 27
Using the Epson iPrint Mobile App ................................................................................................ 27
Using Epson Remote Print ........................................................................................................... 28
Using Epson Scan to Cloud........................................................................................................... 28
Using AirPrint .................................................................................................................................... 29
Using Google Cloud Print................................................................................................................... 30
Android Printing Using the Epson Print Enabler ................................................................................ 31
Using Fire OS Printing ....................................................................................................................... 31
Using Windows 10 Mobile Printing .................................................................................................... 32
Using Epson Print and Scan App with Windows Tablets ................................................................... 32
Wi-Fi or Wired Networking........................................................................................................................ 33
Network Security Recommendations ................................................................................................. 33
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Wi-Fi Infrastructure Mode Setup......................................................................................................... 34
Selecting Wireless Network Settings from the Control Panel ........................................................ 35
Wi-Fi Direct Mode Setup .................................................................................................................... 37
Enabling Wi-Fi Direct Mode ........................................................................................................... 37
Wi-Fi Protected Setup (WPS)............................................................................................................. 39
Using WPS to Connect to a Network ............................................................................................. 39
Printing a Network Status Sheet......................................................................................................... 40
Printing a Network Connection Report ............................................................................................... 41
Network Connection Report Codes and Messages ....................................................................... 43
Changing or Updating Network Connections ..................................................................................... 48
Accessing the Web Config Utility................................................................................................... 48
Changing a USB Connection to a Wi-Fi Connection...................................................................... 49
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 49
Connecting to a New Wi-Fi Router ................................................................................................ 50
Disabling Wi-Fi Features ............................................................................................................... 50
Loading Paper ........................................................................................................................................... 52
Loading Paper in the Cassette ........................................................................................................... 52
Paper Loading Capacity..................................................................................................................... 57
Double-sided Printing Capacity.......................................................................................................... 58
Compatible Epson Papers.................................................................................................................. 59
Borderless Paper Type Compatibility ................................................................................................. 61
Paper or Media Type Settings - Printing Software.............................................................................. 62
Selecting the Paper Settings - Control Panel ..................................................................................... 62
Paper Type Settings - Control Panel ............................................................................................. 63
Selecting the Default Paper Source Settings...................................................................................... 64
Paper Source Settings Options ..................................................................................................... 65
Placing Originals on the Product ............................................................................................................. 66
Placing Originals on the Scanner Glass ............................................................................................. 66
Copying ...................................................................................................................................................... 68
Copying Documents or Photos........................................................................................................... 68
Copying Options................................................................................................................................. 69
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Printing from a Computer ......................................................................................................................... 71
Printing with Windows ........................................................................................................................ 71
Selecting Basic Print Settings - Windows ...................................................................................... 72
Print Quality Options - Windows ............................................................................................... 74
Multi-Page Printing Options - Windows..................................................................................... 74
Selecting Double-sided Printing Settings - Windows ..................................................................... 75
Double-sided Printing Options - Windows................................................................................. 77
Print Density Adjustments - Windows ....................................................................................... 78
Selecting Additional Layout and Print Options - Windows ............................................................. 79
Custom Color Correction Options - Windows............................................................................ 81
Image Options and Additional Settings - Windows.................................................................... 82
Header/Footer Settings - Windows ........................................................................................... 83
Selecting a Printing Preset - Windows........................................................................................... 84
Selecting Extended Settings - Windows ........................................................................................ 85
Extended Settings - Windows ................................................................................................... 86
Printing Your Document or Photo - Windows................................................................................. 87
Locking Printer Settings - Windows ............................................................................................... 88
Locked Setting Options............................................................................................................. 90
Selecting Default Print Settings - Windows.................................................................................... 91
Changing the Language of the Printer Software Screens ......................................................... 92
Changing Automatic Update Options ............................................................................................ 93
Printing with the Built-in Epson Driver - Windows 10 S....................................................................... 94
Selecting Print Settings - Windows 10 S........................................................................................ 94
Printing on a Mac ............................................................................................................................... 97
Selecting Basic Print Settings - Mac ............................................................................................. 98
Print Quality Options - Mac ..................................................................................................... 101
Print Options - Mac ................................................................................................................. 101
Selecting Page Setup Settings - Mac .......................................................................................... 102
Selecting Print Layout Options - Mac ........................................................................................... 103
Selecting Double-sided Printing Settings - Mac........................................................................... 104
Double-sided Printing Options and Adjustments - Mac........................................................... 105
Managing Color - Mac ................................................................................................................. 106
Color Matching and Color Options - Mac ................................................................................ 107
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Selecting Printing Preferences - Mac .......................................................................................... 108
Printing Preferences - Mac...................................................................................................... 109
Printing Your Document or Photo - Mac ...................................................................................... 109
Checking Print Status - Mac.................................................................................................... 111
Printing From a Chromebook ........................................................................................................... 111
Cancelling Printing Using the Product .............................................................................................. 112
Scanning .................................................................................................................................................. 113
Starting a Scan................................................................................................................................. 113
Starting a Scan Using the Product Control Panel ........................................................................ 113
Scanning to a Connected Computer ....................................................................................... 114
Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 117
Control Panel Scanning Options............................................................................................. 117
Changing Default Scan Job Settings ...................................................................................... 119
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 119
Starting a Scan from a Scanning Program................................................................................... 121
Starting a Scan from a Smart Device........................................................................................... 123
Scanning in Epson Scan 2 ............................................................................................................... 124
Additional Scanning Settings - Main Settings Tab ....................................................................... 127
Additional Scanning Settings - Advanced Settings Tab............................................................... 127
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 128
Image Format Options................................................................................................................. 129
Scan Resolution Guidelines ........................................................................................................ 130
Refilling Ink .............................................................................................................................................. 132
Ink Safety Precautions ..................................................................................................................... 132
Check Ink Levels .............................................................................................................................. 134
Checking Ink Levels on Your Product.......................................................................................... 134
Checking Ink Levels - Windows................................................................................................... 135
Checking Ink Levels - Mac........................................................................................................... 136
Disabling Special Offers with Windows ....................................................................................... 138
Purchase Epson Ink and Maintenance Box...................................................................................... 139
Ink Bottle and Maintenance Box Part Numbers ........................................................................... 139
Refilling the Ink Tanks ...................................................................................................................... 139
Maintenance Box Replacement ....................................................................................................... 144
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Adjusting Print Quality............................................................................................................................ 146
Print Head Maintenance................................................................................................................... 146
Print Head Nozzle Check............................................................................................................. 146
Checking the Nozzles Using the Product Control Panel ......................................................... 147
Checking the Nozzles Using a Computer Utility...................................................................... 149
Print Head Cleaning .................................................................................................................... 150
Cleaning the Print Head Using the Product Control Panel ...................................................... 151
Cleaning the Print Head Using a Computer Utility................................................................... 152
Power Cleaning ........................................................................................................................... 155
Power Cleaning Using the Product Control Panel................................................................... 155
Power Cleaning Using a Computer Utility ............................................................................... 156
Print Head Alignment ....................................................................................................................... 158
Aligning the Print Head Using the Product Control Panel ............................................................ 158
Cleaning the Paper Guide ................................................................................................................ 160
Cleaning the Print Head Path ........................................................................................................... 161
Checking the Number of Sheets....................................................................................................... 163
Checking the Sheet Counter - Windows ...................................................................................... 163
Checking the Sheet Counter - Mac.............................................................................................. 164
Cleaning and Transporting Your Product ............................................................................................. 166
Cleaning Your Product ..................................................................................................................... 166
Cleaning the Paper Rollers .............................................................................................................. 166
Transporting Your Product ............................................................................................................... 169
Solving Problems .................................................................................................................................... 173
Checking for Software Updates........................................................................................................ 173
Product Status Messages ................................................................................................................ 174
Message Appears Prompting You to Reset Ink Levels..................................................................... 176
Running a Product Check ................................................................................................................ 177
Resetting Control Panel Defaults ..................................................................................................... 178
Solving Setup Problems ................................................................................................................... 179
Noise After Filling the Ink............................................................................................................. 180
Software Installation Problems .................................................................................................... 180
Control Panel Setup Problems .................................................................................................... 180
Solving Network Problems ............................................................................................................... 181
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Product Cannot Connect to a Wireless Router or Access Point .................................................. 181
Network Software Cannot Find Product on a Network................................................................. 183
Product Does Not Appear in Mac Printer Window ....................................................................... 184
Wireless Network Connection is Unstable on a Mac ................................................................... 184
Cannot Print Over a Network....................................................................................................... 185
Cannot Scan Over a Network ...................................................................................................... 186
Solving Copying Problems ............................................................................................................... 187
Product Makes Noise, But Nothing Copies.................................................................................. 187
Product Makes Noise When It Sits for a While............................................................................. 187
Solving Paper Problems................................................................................................................... 187
Paper Feeding Problems............................................................................................................. 188
Paper Jams Inside the Product.................................................................................................... 188
Paper Ejection Problems ............................................................................................................. 189
Solving Problems Printing from a Computer..................................................................................... 189
Nothing Prints.............................................................................................................................. 189
Product Icon Does Not Appear in Windows Taskbar ................................................................... 190
Printing is Slow ............................................................................................................................ 191
Solving Page Layout and Content Problems.................................................................................... 192
Inverted Image............................................................................................................................. 193
Too Many Copies Print ................................................................................................................ 193
Blank Pages Print ........................................................................................................................ 193
Incorrect Margins on Printout....................................................................................................... 194
Border Appears on Borderless Prints .......................................................................................... 194
Incorrect Characters Print............................................................................................................ 195
Incorrect Image Size or Position.................................................................................................. 195
Slanted Printout........................................................................................................................... 196
Solving Print Quality Problems......................................................................................................... 196
White or Dark Lines in Printout .................................................................................................... 197
Blurry or Smeared Printout .......................................................................................................... 198
Faint Printout or Printout Has Gaps ............................................................................................. 199
Grainy Printout............................................................................................................................. 200
Incorrect Colors ........................................................................................................................... 201
Solving Scanning Problems ............................................................................................................. 202
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Scanning Software Does Not Operate Correctly ......................................................................... 203
Cannot Start Epson Scan 2 ......................................................................................................... 203
Solving Scanned Image Quality Problems ....................................................................................... 204
Image Consists of a Few Dots Only............................................................................................. 204
Line of Dots Appears in All Scanned Images............................................................................... 205
Straight Lines in an Image Appear Crooked ................................................................................ 205
Image is Distorted or Blurry ......................................................................................................... 205
Image Colors are Patchy at the Edges ........................................................................................ 206
Image is Too Dark ....................................................................................................................... 206
Back of Original Image Appears in Scanned Image .................................................................... 206
Ripple Patterns Appear in an Image ............................................................................................ 206
Scanned Image Colors Do Not Match Original Colors................................................................. 207
Scanned Image Edges are Cropped ........................................................................................... 207
Uninstall Your Product Software....................................................................................................... 207
Uninstalling Product Software - Windows.................................................................................... 208
Uninstalling Product Software - Mac............................................................................................ 209
Where to Get Help............................................................................................................................ 209
Technical Specifications ........................................................................................................................ 211
Windows System Requirements ...................................................................................................... 211
Mac System Requirements .............................................................................................................. 212
Paper Specifications ........................................................................................................................ 212
Printable Area Specifications ........................................................................................................... 214
Scanning Specifications ................................................................................................................... 215
Ink Specifications ............................................................................................................................. 216
Dimension Specifications ................................................................................................................. 217
Electrical Specifications ................................................................................................................... 217
Environmental Specifications ........................................................................................................... 218
Interface Specifications .................................................................................................................... 218
Network Interface Specifications ...................................................................................................... 218
Safety and Approvals Specifications ................................................................................................ 219
Notices ..................................................................................................................................................... 222
Important Safety Instructions............................................................................................................ 222
General Product Safety Instructions ............................................................................................ 222
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Wireless Connection Safety Instructions ..................................................................................... 224
LCD Screen Safety Instructions................................................................................................... 224
FCC Compliance Statement............................................................................................................. 225
Binding Arbitration and Class Waiver ............................................................................................... 225
Trademarks...................................................................................................................................... 229
Copyright Notice............................................................................................................................... 229
libTIFF Software Acknowledgment.............................................................................................. 230
A Note Concerning Responsible Use of Copyrighted Materials................................................... 230
Default Delay Times for Power Management for Epson Products ............................................... 231
Copyright Attribution.................................................................................................................... 231
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ET-3710 User's Guide
Welcome to the ET-3710 User's Guide.
For a printable PDF copy of this guide, click here.
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Product Basics
See these sections to learn about the basic features of your product.
Using the Control Panel
Product Parts Locations
Using Power Saving Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Using AirPrint
Using Google Cloud Print
Android Printing Using the Epson Print Enabler
Using Fire OS Printing
Using Windows 10 Mobile Printing
Using Epson Print and Scan App with Windows Tablets
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights
Entering Characters on the LCD Screen
Changing LCD Screen Language
Adjusting the Screen Brightness
Turning Off the Operation Time Out Setting
Parent topic: Product Basics
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Control Panel Buttons and Lights
1
power button and light
2
home button
3
help button
4 LCD screen
5 + and – buttons
6
stop button
7 back button
8 Arrow buttons and OK button
9
reset button
10 start button
Status Icon Information
Parent topic: Using the Control Panel
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Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions. Select the
icon to view or change the current network settings.
Icons Description
Displays additional information or instructions, such as loading paper or placing a
document.
Displays the Supply Status screen.
Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be
reduced. Press this icon to change the settings.
Quiet Mode is disabled. Press this icon to change the settings.
No Ethernet connection.
An Ethernet connection is established.
No Wi-Fi connection.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection is established. The number of bars indicates the connection's signal
strength.
No Wi-Fi Direct connection.
A Wi-Fi Direct connection is established.
Parent topic: Control Panel Buttons and Lights
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Entering Characters on the LCD Screen
Follow these guidelines to enter characters for passwords and other settings.
• To move the cursor, select the left or right arrows.
• To change the case of letters, select .
• To delete the previous character, select .
• To enter numbers or symbols, select AB1#.
• To enter a commonly used domain name, select @....
• To enter a space, select .
Parent topic: Using the Control Panel
Changing LCD Screen Language
You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
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You see a screen like this:
4. Select Basic Settings.
5. Scroll down and select Language.
6. Select a language.
Parent topic: Using the Control Panel
Adjusting the Screen Brightness
You can adjust the brightness of the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
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You see a screen like this:
4. Select Basic Settings.
5. Select LCD Brightness.
6. Press the – or + icons to decrease or increase the brightness.
7. Select OK to exit.
Parent topic: Using the Control Panel
Turning Off the Operation Time Out Setting
The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes
of inactivity. This feature is enabled by default, but you can turn it off.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
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You see a screen like this:
4. Select Basic Settings.
5. Scroll down and set Operation Time Out to Off.
Parent topic: Using the Control Panel
Product Parts Locations
See these sections to identify the parts on your product.
Product Parts - Front
Product Parts - Inside
Product Parts - Back
Parent topic: Product Basics
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Product Parts - Front
1 Output tray
2 Paper cassette
3 Paper cassette edge guides
4 Legal-size paper guide
Parent topic: Product Parts Locations
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Product Parts - Inside
1 Document cover
2 Scanner glass
3 Control panel
/