HP Pavilion 10 TouchSmart 10-f100 Notebook PC series User guide

Category
Notebooks
Type
User guide
HP Pavilion 10 Notebook PC
Maintenance and Service Guide
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft,
Windows, and Windows Vista are either
trademarks or registered trademarks of
Microsoft Corporation in the United States
and/or other countries. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: June 2014
First Edition: March 2014
Document Part Number: 758965-002
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows 8 functionality.
See
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be
accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures
for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and
replacement procedures for Authorized Service Provider only parts," can damage the computer or
void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description ........................................................................................................................................... 1
2 External component identification ..................................................................................................................... 3
Finding your hardware and software information ................................................................................. 3
Locating hardware ............................................................................................................... 3
Locating software ................................................................................................................. 3
Right side ............................................................................................................................................. 4
Left side ................................................................................................................................................ 4
Display .................................................................................................................................................. 5
Top ....................................................................................................................................................... 7
TouchPad ............................................................................................................................ 8
Buttons ................................................................................................................................. 9
Keys ................................................................................................................................... 10
Bottom ................................................................................................................................................ 11
Labels ................................................................................................................................................. 11
3 Illustrated parts catalog ................................................................................................................................... 13
Computer major components ............................................................................................................. 13
Display components ........................................................................................................................... 16
Miscellaneous parts ............................................................................................................................ 17
Sequential part number listing ............................................................................................................ 17
4 Removal and replacement procedures preliminary requirements .................................................................. 19
Tools required .................................................................................................................................... 19
Service considerations ....................................................................................................................... 19
Plastic parts ....................................................................................................................... 19
Cables and connectors ...................................................................................................... 20
Drive handling .................................................................................................................... 20
Grounding guidelines ......................................................................................................... 21
Electrostatic discharge damage ........................................................................ 21
Packaging and transporting guidelines ............................................. 22
Equipment guidelines ....................................................................... 23
5 Removal and replacement procedures for Authorized Service Provider parts ............................................... 19
Component replacement procedures ................................................................................................. 24
Keyboard .....................................................................................................................
...... 25
vii
Base enclosure .................................................................................................................. 28
Display ............................................................................................................................... 30
Battery ............................................................................................................................... 36
WLAN/Bluetooth combo card ............................................................................................ 37
Speaker assembly ............................................................................................................. 39
Hard drive .......................................................................................................................... 40
System board ..................................................................................................................... 42
RTC battery ....................................................................................................................... 44
6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ............................................................ 46
Starting Setup Utility (BIOS) ............................................................................................................... 46
Updating the BIOS ............................................................................................................................. 46
Determining the BIOS version ........................................................................................... 46
Downloading a BIOS update ............................................................................................. 47
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 47
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 48
7 Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics .............................................................. 49
Starting Setup Utility ........................................................................................................................... 49
Using Setup Utility .............................................................................................................................. 49
Changing the language of Setup Utility ............................................................................. 49
Navigating and selecting in Setup Utility ............................................................................ 49
Displaying system information ........................................................................................... 50
Restoring factory default settings in Setup Utility .............................................................. 50
Exiting Setup Utility ............................................................................................................ 50
Updating the BIOS ............................................................................................................................. 51
Determining the BIOS version ........................................................................................... 51
Downloading a BIOS update ............................................................................................. 51
Using Advanced System Diagnostics ................................................................................................. 52
8 Backing up, restoring, and recovering ............................................................................................................ 53
Creating recovery media and backups ............................................................................................... 53
Creating HP Recovery media ............................................................................................ 53
Restore and recovery ......................................................................................................................... 54
Recovering using HP Recovery Manager .......................................................................... 55
What you need to know ..................................................................................... 55
Using the HP Recovery partition (select models only) ...................................... 55
Using HP Recovery media to recover ............................................................... 56
Changing the computer boot order ................................................................... 56
Removing the HP Recovery partition ................................................................................. 56
viii
9 Ubuntu Linux – Backing up, restoring, and recovering ................................................................................... 57
Performing a system recovery ............................................................................................................ 57
Creating the restore DVDs ................................................................................................. 57
Creating a restore image on a USB device ....................................................................... 57
Performing recovery using the restore media .................................................................... 58
Backing up your information ............................................................................................................... 58
10 Specifications ................................................................................................................................................ 60
Computer specifications ..................................................................................................................... 60
35.6-cm (10.1-in), HD+ display specifications .................................................................................... 61
Hard drive specifications .................................................................................................................... 62
Specification information in Device Manager ..................................................................................... 62
11 Power cord set requirements ........................................................................................................................ 63
Requirements for all countries and regions ........................................................................................ 63
Requirements for specific countries and regions ............................................................................... 63
12 Recycling ...................................................................................................................................................... 65
Battery ................................................................................................................................................ 65
Index ................................................................................................................................................................... 66
ix
x
1 Product description
Category Description
Product Name
HP Pavilion
10
Notebook PC
Processors AMD Dual-Core E-Series Processor
E1 Micro-6200T (1 GHz), DDR3L-1066 MHz/1 MB L2, 300MHz, 3.95 W
Chipset AMD® Integrated SoC FCH
Graphics AMD Radeon™TM R2 Graphics
Supports HD Decode, DX11, and HDMI
Panel 16:9 Ultra Wide Aspect Ratio
10.1" High Definition LED AntiGlare (1366x768) (3.6mm) SVA Flat Touchscreen,
multitouch enabled
Display assemblies include 1 WLAN antenna
Memory DDR3L-1066 MHz @ 1.35V Single Channel Support (DDR3L-1600 MHz downgrade
to DDR3L-1066MHz)
Non- accessible / non-upgradeable
2048 MB (256MX 16x 4 pcs)
4096 MB (256MX 16 X 2 X 4 pcs)
Hard drives Supports 7-mm, 2.5-in SATA hard drive
500-GB, 5400-rpm
32 GB eMMC
32 GB eMMC
Fixed optical drives No internal optical drive support
Audio/Visual VGA webcam (HD design in)
Single digital microphone with software - echo cancellation,
Fixed Integrated VGA camera (select models only)
640x480 by 30 frames per second
Single microphone
Stereo speakers (2)
Headphone and microphone jack
High Definition audio with DTS Sound+
Ethernet Integrated 10/100 NIC
Ethernet cable not included
Wireless Integrated Wireless LAN via PCI-E half size mini-card
One WLAN antenna built into display assembly
1
Category Description
Supports the following WLAN formats:
802.11bgn 1x1 Wi-Fi Adapter (Single antenna)
802.11bgn 1x1 Wi-Fi Adapter (Single antenna) Bluetooth™ Combo
External Memory card Memory Reader Slot
Support SD/SDHC/SDXC
Push-Push insertion/removal
Ports Audio-in/Audio-out (mic-in/stereo headphone)
RJ-45 (Ethernet)
USB 3.0 (1)
USB 2.0 (1)
HDMI 1.4 supporting: up to 1920x1080 @ 60 Hz DVI mode
DC in Jack (1)
Keyboard/pointing devices Island Type Keyboard (black)
TouchPad (78x30 mm)
TouchPad includes:
Multi-touch gestures enabled
Support Windows 8 modern trackpad gestures
Taps enabled as default
Power requirements 19 V dc @ 2.1 A – 40 W adapter non-Smart nPFC AC adapter
19.5 V dc @ 3.33 A – 65 W
1 meter length power cord
3-cell, 24-Wh, 2.2 Ah (4 hour battery life)
Security Security lock
Operating system Preinstalled:
Microsoft Windows 8.1 small screen touch with Office 365 Personal
Microsoft Windows 8.1 small screen
Microsoft Windows 8.1 Bing 64 bit
Microsoft Windows 8.1 Bing 64 bit Wimboot
FreeDos 2.0
Ubuntu Linux
Restore Media SSRU (System Recovery USB)
Serviceability End-user replaceable parts:
AC adapter
Keyboard (select models only)
2 Chapter 1 Product description
2 External component identification
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1. From the Start screen, type control panel, and then select Control Panel.
2. Select System and Security, select System, and then click Device Manager in the left column.
A list displays all the devices installed on your computer.
To find out information about system hardware components and the system BIOS version number,
press fn+esc.
Locating software
To find out what software is installed on your computer:
From the Start screen, click the down arrow in the lower-left corner of the screen.
For Ubuntu Linux information, see the Ubuntu User Guide.
Finding your hardware and software information 3
Right side
Component Description
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Left side
Component Description
(1)
Power connector Connects an AC adapter.
(2)
AC adapter light
White: The AC adapter is connected and the battery is
charging.
Amber: The battery is charged.
(3)
HDMI port Connects an optional video or audio device, such as a high-
definition television, any compatible digital or audio
component, or a high-speed HDMI device.
(4)
RJ-45 (network) jack Connects a network cable.
(5)
USB 3.0 port Each USB 3.0 port connects an optional USB device, such
as a keyboard, mouse, external drive, printer, scanner or
USB hub.
(6)
USB 2.0 port Each USB 2.0 port connects an optional USB device, such
as a keyboard, mouse, external drive, printer, scanner or
USB hub.
(7)
Audio-out (headphone)/Audio-in
(microphone) jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
4 Chapter 2 External component identification
Component Description
connects an optional headset microphone. This jack does
not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices
. To access
this guide, from the Start screen, type support, and then
select the HP Support Assistant app.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
(8)
Memory card reader Reads optional memory cards that store, manage, share, or
access information.
To insert a card:
Hold the card label-side up, with connectors facing the slot,
insert the card into the slot, and then push in on the card
until it is firmly seated.
To remove a card:
Press in on the card it until it pops out.
Display
Component Description
(1) Internal display switch Turns off the display and initiates Sleep if the display is closed
while the power is on.
Display 5
Component Description
NOTE: The internal display switch is not visible from the
outside of the computer.
(2) Internal microphone (1) Records sound.
(3) Webcam Records video and captures photographs. Some models allow
you to video conference and chat online using streaming video.
To use the webcam, from the Start screen, type camera, and
then select Camera from the list of applications.
(4) Webcam light On: The webcam is in use.
(5) WLAN antennas (1)* Sends and receive wireless signals to communicate with
wireless local area networks (WLANs).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. For wireless regulatory notices, see the section of the
Regulatory, Safety, and
Environmental Notices
that applies to your country or region. To access this guide, from the Start screen, type support,
and then select the HP Support Assistant app.
6 Chapter 2 External component identification
Top
Top 7
TouchPad
Component Description
(1) TouchPad zone Moves the on-screen pointer and selects or activates items
on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
8 Chapter 2 External component identification
Buttons
Component Description
Power button
When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button down for at least 5 seconds to turn off the
computer.
To learn more about your power settings, see your power
options. From the Start screen, type power, select Power
and sleep settings, and then select Power and sleep from
the list of applications.
Top 9
Keys
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Executes frequently used system functions when pressed
in combination with the spacebar, or the esc key.
(3)
Windows key Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows key again will return you to
the previous screen.
(4) Action keys Execute frequently used system functions.
NOTE: On select models, the f5 action key turns the
radiance backlight keyboard feature off or on.
10 Chapter 2 External component identification
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HP Pavilion 10 TouchSmart 10-f100 Notebook PC series User guide

Category
Notebooks
Type
User guide

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