HP Classmate Notebook PC User guide

HP Classmate Notebook

Maintenance and Service Guide

IMPORTANT! This document is intended for HP

authorized service providers only.

Development Company, L.P.

Intel and Pentium are trademarks of Intel

Corporation in the U.S. and other countries.

Bluetooth is a trademark owned by its

proprietor and used by Hewlett-Packard

Company under license. Microsoft, Windows,

and Windows 8 are U.S. registered trademarks

of the Microsoft group of companies. SD Logo

is a trademark of its proprietor.

The information contained herein is subject to

change without notice. The only warranties for

HP products and services are set forth in the

express warranty statements accompanying

such products and services. Nothing herein

should be construed as constituting an

additional warranty. HP shall not be liable for

technical or editorial errors or omissions

contained herein.

First Edition: June 2014

Document Part Number: 760165-001

Product notice

This guide describes features that are common

to most models. Some features may not be

available on your computer.

Not all features are available on all editions of

Windows 8. This computer may require

upgraded and/or separately purchased

hardware, drivers, and/or software to take full

advantage of Windows 8 functionality. See

http://www.microsoft.com for details.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place

the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat

surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as

pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft

surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with

the user-accessible surface temperature limits defined by the International Standard for Safety of

Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ....................................................................................................................................... 1

2 External component identification ................................................................................................................. 3

Front ....................................................................................................................................................................... 3

Left ......................................................................................................................................................................... 5

Right ....................................................................................................................................................................... 6

Rear ........................................................................................................................................................................ 7

Service tag ............................................................................................................................................................. 8

3 Illustrated parts catalog ................................................................................................................................ 9

Computer major components ................................................................................................................................ 9

Display components ............................................................................................................................................ 12

Cable Kit ............................................................................................................................................................... 13

Hard drive components ....................................................................................................................................... 14

Miscellaneous parts ............................................................................................................................................. 15

Sequential part number listing ........................................................................................................................... 15

4 Removal and replacement procedures preliminary requirements .................................................................... 17

Tools required ...................................................................................................................................................... 17

Service considerations ........................................................................................................................................ 17

Plastic parts ....................................................................................................................................... 17

Cables and connectors ...................................................................................................................... 18

Drive handling ................................................................................................................................... 18

Grounding guidelines ........................................................................................................................ 19

Electrostatic discharge damage ..................................................................................... 19

Packaging and transporting guidelines ....................................................... 20

Workstation guidelines ................................................................................ 20

Equipment guidelines ................................................................................... 21

5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 22

Component replacement procedures ................................................................................................................. 22

Bottom cover ..................................................................................................................................... 22

Memory module ................................................................................................................................ 24

WLAN/Bluetooth combo card ........................................................................................................... 26

Keyboard ........................................................................................................................................... 28

Speaker assembly ............................................................................................................................. 31

v

Heat sink ............................................................................................................................................ 33

Power cable ....................................................................................................................................... 35

Hard drive .......................................................................................................................................... 37

Battery ............................................................................................................................................... 40

I/O board ............................................................................................................................................ 41

System board .................................................................................................................................... 42

RTC battery ........................................................................................................................................ 44

Display assembly .............................................................................................................................. 46

6 Backing up, restoring, and recovering ........................................................................................................... 55

Creating a Microsoft recovery drive (select models only) .................................................................................. 55

Using Windows Refresh for quick and easy recovery ......................................................................................... 56

Removing everything and reinstalling Windows ................................................................................................ 56

Backing up data using File History ...................................................................................................................... 56

7 Specifications ............................................................................................................................................. 57

Computer specifications ...................................................................................................................................... 57

25.7-cm (10.1-in) display specifications ............................................................................................................ 58

Hard drive specifications ..................................................................................................................................... 59

Specification information in Device Manager ..................................................................................................... 59

8 Statement of Volatility ................................................................................................................................ 60

Non-volatile memory usage ................................................................................................................................ 62

Questions and answers ....................................................................................................................................... 64

9 Power cord set requirements ........................................................................................................................ 65

Requirements for all countries and regions ....................................................................................................... 65

Requirements for specific countries and regions ............................................................................................... 65

10 Recycling .................................................................................................................................................. 67

Index ............................................................................................................................................................. 68

vi

1 Product description

Category Description

Product Name HP Classmate Notebook

Processors Intel® Celeron® N2806 processor (1.46 GHz/533 MHz, 2.5 W, dual core)

Chipset Intel Valleyview_M_SOC Celeron Processor

Graphics Integrated UMA

Panel 25.7 cm (10.1-inch) HD, 1366×768 anti glare (3.6 mm) non-touch

Memory One memory module slot with up to 2 GB maximum memory, single channel

DDR3L, 1066/1333 MHz SODIMM

Supports the following configurations:

●

2 GB (2048 × 1)

Primary storage Supports 7-mm, 2.5-in, SATA 2.0 hard drives

Supports the following drives:

●

320-GB, 5400-rpm

Webcam/microphone/audio Integrated HD camera, 1.0 MP

Built-in speakers (2)

Ethernet Realtek RTL8105E-VL 10/100 Ethernet

Wireless Integrated WLAN by way of wireless module: LiteOn/AzureWave 802.11 b/g/n 1x1 + BT 4.0

combo

External media card Digital Media Reader Slot

Supports SDHC

Ports Headphone/Microphone/Thermal probe combo jack

RJ-45 (Ethernet)

USB 3.0 (1)

USB 2.0 (1)

HDMI

DC-in jack

Keyboard/pointing devices Integrated QWERTY keyboard with hot key

83 UK/84 US keys

Multi languages supported

Touchpad

Power requirements 40-W AC adapter

Automatic voltage adjustment between 100 and 240VAC 50/60Hz

Supports 2 pin and 3 pin power cord

1

Category Description

3-cell, 34-Wh, 3.4 Ah, polymer battery

Security Security lock

TPM 1.2 (Infineon; soldered down)

Operating system Preinstalled:

Windows 8.1 Professional 64-bit

Windows 8.1 Emerging Markets (EM) 64-bit, MSNA

Windows 8.1 Single-language (EM)

Windows 8.1 Small Screen Language

Restore Media (DRDVD):

Windows 8.1 64-bit (drivers only)

NOTE: Portable optical drive required to use restore media.

Restore Media (SRDVD):

Windows 8.1 64-bit (drivers only)

NOTE: Portable optical drive required to use restore media.

Web-only support:

Windows 8.1 Professional 64

Windows 8.1 Enterprise 64

Certified:

Microsoft WHQL

Serviceability End-user replaceable parts:

None

2 Chapter 1 Product description

2 External component identification

Front

Component Description

(1) Internal microphone Record sound.

(2) Webcam Records video and captures photographs.

(3)

Power button

●

When the computer is off, press the button to turn on the

computer.

●

When the computer is on, press the button briefly to

initiate Sleep.

●

When the computer is in the Sleep state, press the button

briefly to exit Sleep.

●

When the computer is in Hibernation, press the button

briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button will

result in the loss of unsaved information.

If the computer has stopped responding and Windows®

shutdown procedures are ineffective, press and hold the power

button for at least 5 seconds to turn off the computer.

Front 3

Component Description

To learn more about your power settings in Windows 8, see

your power options. From the Start screen, type power, select

Power and sleep settings, and then select Power and sleep

from the list of applications.

(4)

Power light

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state, a power-

saving state. The computer shuts off power to the display

and other unneeded components.

●

Off: The computer is off or in Hibernation. Hibernation is a

power-saving state that uses the least amount of power.

(5)

Hard drive light Blinking white: The hard drive is being accessed.

(6)

Wireless light White: An integrated wireless device, such as a wireless local

area network (WLAN) device and/or a Bluetooth® device, is on.

(7) AC adapter/Battery light

●

White: The computer is connected to external power and

the battery is charged from 90 to 99 percent.

●

Amber: The computer is connected to external power and

the battery is charged from 0 to 89 percent.

●

Off: The battery is fully charged.

(8) Touchpad Moves the pointer and selects or activates items on the screen.

(9)

Windows key Returns you to the Start screen from an open app or the

Windows desktop.

NOTE: Pressing the Windows key again will return you to the

previous screen.

(10) Caps lock key Switches the keys to all capital letters.

(11)

Wireless button Turns the wireless feature on or off but does not establish a

wireless connection.

(12)

Volume mute button Mutes and restores speaker sound.

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or

region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app.

4 Chapter 2 External component identification

Left

Component Description

(13)

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or

stolen.

(14)

USB 3.0 port, identifying Connects an optional USB device, such as a keyboard, mouse,

external drive, printer, scanner or USB hub.

(15)

HDMI port Connects an optional video or audio device, such as a high-

definition television, any compatible digital or audio

component, or a high-speed HDMI device.

(16) Memory card reader Reads optional memory cards that store, manage, share, or

access information.

Left 5

Right

Component Description

(17) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,

external drive, printer, scanner or USB hub.

(18)

Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,

earbuds, or a headset.

WARNING! To reduce the risk of personal injury, adjust the

volume before putting on headphones, earbuds, or a headset.

For additional safety information, see the Regulatory, Safety,

and Environmental Notices. To access this guide, from the Start

screen, type support, and then select the HP Support

Assistant app.

NOTE: When a device is connected to the jack, the computer

speakers are disabled.

6 Chapter 2 External component identification

Rear

Component Description

(19)

Power connector Connects an AC adapter.

(20)

RJ-45 (network) jack/lights Connects a network cable.

●

Green (right): The network is connected.

●

Amber (left): Activity is occurring on the network.

Rear 7

Service tag

When ordering parts or requesting information, provide the computer serial number and model description

provided on the service tag.

●

Serial (1). This is an alphanumeric identifier that is unique to each product.

●

Product name (2). This is the product name affixed to the front of the computer.

●

Warranty period (3). This number describes the duration (in years) of the warranty period for the

computer.

8 Chapter 2 External component identification

3 Illustrated parts catalog

Computer major components

NOTE: HP continually improves and changes product parts. For complete and current information on

supported parts for your computer, go to

http://partsurfer.hp.com, select your country or region, and then

follow the on-screen instructions.

NOTE: Details about your computer, including model, serial number, product key, and length of warranty,

are on the service tag at the bottom of your computer. See

Service tag on page 8 for details.

Computer major components 9

Item Description Spare part number

Whole unit replacement

Latin America 762412-001

The United Kingdom 762411-001

The United States 762410-001

(1) Top cover (includes touchpad and handle kit) 764406-001

(2) Keyboard (includes cable)

10 Chapter 3 Illustrated parts catalog

Item Description Spare part number

For use in the United States 778823-001

For use in Latin America 778823-161

(3) System board with Celeron N2806 processor (includes replacement thermal material) 778814-001

(4) I/O board 764413-001

(5) Heat sink (includes replacement thermal material) 764414-001

(6) Battery

3-cell, 34-Wh, 3.4 Ah, polymer battery 786031-001

(7) Memory modules (PC3L-12800, 1600-MHz, DDR3L)

2-GB 691739-005

(8) Speaker assembly 764411-001

(9) WLAN module (LiteOn/AzureWave 802.11 b/g/n 1x1 + BT 4.0 combo ) 788292-001

(10) Power connector and cable 764410-001

(11) RTC battery 764403-001

(12) Base enclosure 764415-001

Computer major components 11

Display components

Item Description Spare part number

(1) Display panel (raw) 778821-001

(2) Display bezel 778822-001

(3) Display Hinge Kit (includes left and right hinges) 764405-001

(4) Webcam module 778819-001

(5) Display hinge cover 764416-001

(6) Display rear cover 778818-001

(7) Display panel frame 778820-001

12 Chapter 3 Illustrated parts catalog

Cable Kit

Item Description Spare part number

Cable Kit 764412-001

(1) Touchpad cable

(2) Narrow flat ribbon cable

(3) Wide flat ribbon cable

Cable Kit 13

Hard drive components

Description Spare part number

(1) Hard drives

320-GB, 5400-rpm, 7 mm 786030-001

Hard Drive Hardware Kit, includes: 764408-001

(2) Hard drive bracket

(3) Rubber rails

Sponge (not illustrated)

Screws (not illustrated)

(4) Hard drive connector cable 764409-001

14 Chapter 3 Illustrated parts catalog

Page is loading ...

HP Classmate Notebook PC User guide

HP Classmate Notebook PC User guide

Related papers

Other documents