Xerox 265ST User guide

Document Centre STDocument Centre DC

Quick Reference

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Xerox Document Centre 470 DC/ST

460 DC/ST

265 DC/ST

255 DC/ST

240 DC/ST

Reference Guide

February 2000 701P34115

Xerox Document Centre Model _______________

Serial Number ____________________________

If you have a problem or need supplies:

In the USA

Calling for Service and ordering Replaceable Units 1-800-821-2797 (USA)

Ordering Supplies 1-800 822-2200 (USA)

In Canada

Calling for Service 1-800-939-3769 (Canada)

Ordering Supplies and Replaceable Units 1-800-668-0199 (Canada)

Document Centre

470/460/265/255/240 DC/ST

Reference Guide

February 2000 701P34115

ii Xerox Document Centre Reference Guide

Xerox Corporation

Global Knowledge & Language Services

800 Phillips Road - Bldg 845-17S

Webster, New York 14580

USA

Printed in the United States of America

Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by

statutory or judicial law or hereinafter granted, including without limitation material generated from the software

programs that are displayed on the screen such as icons, screen display looks, etc.

XEROX®, The Document Company® and the stylized X and identifying product names and numbers are registered

trademarks of XEROX CORPORATION and Xerox Canada Ltd. is a licensee of all the trademarks.

Xerox

md

, Les Gens De Documents

md

, le X stylisé et Document Centre sont des marques de commerce de Xerox

Corporation pour lesquelles Xerox Canada ltée détient des permis d'utilisation.

The Document Centre ST model includes an implementation of LZW licensed under U.S. Patent 4,558,302.

Product names used in this guide may be trademarks or registered trademarks of their respective companies and are

hereby acknowledged.

This document contains images of screens that were created using Zinc Application Framework software version 3.5

As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR®

guidelines for energy efficiency.

Terra Choice Environmental Services Inc. of Canada has verified that this Xerox product conforms to all applicable

Environmental Choice EcoLogo requirements for minimized impact to the environment.

While the information in this Guide is correct at the time of first publication, Xerox reserves the right at any time to

change the information without notice. Changes are made periodically to this document. Changes and technical updates

will be added in subsequent editions.

Xerox Document Centre Reference Guide iii

The Document Centre ST model includes software provided by the Internet Software Consortium.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the

following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of conditions and the following

disclaimer.

Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following

disclaimer in the documentation and/or other materials provided with the distribution.

Neither the name of The Internet Software Consortium - DHCP nor the names of its contributors may be used to endorse

or promote products derived from this software without specific prior written permission.

This Software Is Provided By The Internet Software Consortium And Contributors "As Is" And Any Express Or

Implied Warranties, Including, But Not Limited To, The Implied Warranties Of Merchantability And Fitness For A

Particular Purpose Are Disclaimed. In No Event Shall The Internet Software Consortium Or Contributors Be Liable For

Any Direct, Indirect, Incidental, Special, Exemplary, Or Consequential Damages (Including, But Not Limited To,

Procurement Of Substitute Goods Or Services; Loss Of Use, Data, Or Profits; Or Business Interruption) However

Caused And On Any Theory Of Liability, Whether In Contract, Strict Liability, Or Tort (Including Negligence Or

Otherwise) Arising In Any Way Out Of The Use Of This Software, Even If Advised Of The Possibility Of Such

Damage.

iv Xerox Document Centre Reference Guide

Radio Frequency Notice

US Federal Communications Commission

This equipment has been tested and found to comply with the

Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio

communications. However, there is no guarantee that

interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or

television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and

receiver

Connect the equipment into an outlet on a circuit different

from that to which the receiver is connected

Consult the dealer or an experienced radio/TV technician

for help

Changes or modifications to this equipment not specifically

approved by the Xerox Corporation may void the authority

granted by the FCC to operate this equipment.

Canadian EME

This Class B digital apparatus complies with Canadian ICES-

003.

Cet appareil numérique de la classe B est conforme la norme

NMB-003 du Canada.

Xerox Document Centre Reference Guide v

Telephone Requirements Notice

US Federal Communications Commission

1. The FCC has established rules that permit this device to be

directly connected to the telephone network. Standardized jacks

are used for these connections. This equipment should not be

used on party lines or coin lines.

2. If this device is malfunctioning, it may also be causing harm to

the telephone network; this device should be disconnected until

repair has been made. If this is not done, the telephone company

may temporarily disconnect service.

3. The telephone company may make changes in its technical

operations and procedures; if such changes affect the

compatibility or use of this device, the telephone company is

required to give adequate notice of the changes. You will be

advised of your right to file a complaint with the FCC.

4. If the telephone company requests information on what

equipment is connected to their lines, inform them of:

A. the telephone number this unit is connected to.

B. the ringer equivalence number.

C. the USOC jack required.

D. the FCC Registration number.

Items ‘B’ and ‘D’ are indicated on the label.

The Ringer Equivalence Number (REN) is used to determine

how many devices can be connected to your telephone line. In

most areas, the sum of the RENs of all devices on any one line

should not exceed five (5.0). If too many devices are attached,

they may not ring correctly.

Service Requirements

In the event of equipment malfunction, all repairs should be

performed by Xerox or authorized agent. It is the responsibility

of users requiring service to report the need for service to Xerox

or to an authorized agent. Service can be obtained at:

Xerox Customer Support

1301 Ridgeview Drive, Bldg. 301

Lewisville, TX 75067

Telephone: (800) 821-2797

vi Xerox Document Centre Reference Guide

Canadian Industry Requirements

Notice: The Canadian Industry Canada label identifies certified

equipment. This certification means that the equipment meets

certain telecommunications network protective, operational and

safety requirements. The Department does not guarantee the

equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is

permissible to be connected to the facilities of the local

telecommunications company. The equipment must also be installed

using an acceptable method of connection. In some cases, the

company’s inside wiring associated with a single line individual

service may be extended by means of a certified connector assembly

(telephone extension cord). The customer should be aware that

compliance with the above conditions may not prevent degradation

of service in some situations.

Repairs to certified equipment should be made by an authorized

Canadian maintenance facility designated by the supplier. Any

repairs or alterations made by the user to this equipment, or

equipment malfunctions, may give the telecommunications

company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical

ground connections of the power utility, telephone lines and internal

metallic water pipe system, if present, are connected together. This

precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections

themselves, but should contact the electric inspection authority, or

electrician, as appropriate.

The Load Number (LN) assigned to each terminal device denotes

the percentage of the total load to be connected to a telephone loop

that is used by the device, to prevent overloading. The termination

on a loop may consist of any combination of devices subject only to

the requirement that the total of the Load Numbers of all the devices

does not exceed 100.

For service in Canada call (800) 939-3769

Xerox Document Centre Reference Guide vii

In the USA, it’s Illegal to copy the following

Congress, by statute, has forbidden the copying of the following

items. Penalties of fine or imprisonment may be imposed on those

guilty of making such copies. This list is not all-inclusive. In case of

doubt, consult your attorney.

1. Copyrighted material, unless permission of the copyright owner

has been obtained or the copying falls within the “fair use” or

library reproduction provisions of the copyright law. Further

information of these provisions may be obtained from the

Copyright Office, Library of Congress, Washington, DC 20559

(circular R21).

2. United States Government obligations or securities such as:

Certificates of Indebtedness

Coupons from Bonds

Gold and Silver Certificates

Treasury Notes and United States Bonds

Federal Reserve and Federal Reserve Bank Notes

Certificates of Deposit

National Bank currency

Fractional Notes

Paper money and Postal Money Orders

Bonds and obligations of certain agencies of the

government, such as FHA

Bonds. (US Savings Bonds may be photographed only for

publicity purposes in connection with the campaign for the

sale of such bonds)

Internal Revenue Stamps. (If it is necessary to copy a legal

document on which there is a cancelled revenue stamp, this

may be done provided the reproduction of the document is

performed for lawful purposes)

Postage Stamps, cancelled or uncancelled. (For philatelic

purposes, postage stamps may be photographed provided

the reproduction is black and white and less than 3/4 or

more than 1 1/2 times the linear dimensions of the original)

Bills, checks, or drafts for money drawn by or on authorized

offices of the United States

viii Xerox Document Centre Reference Guide

Stamps and other representatives of value, of whatever

denomination, which may be or have been issued under any

Act of Congress

3. Adjusted compensation Certificates for veterans of the World

Wars.

4. Obligations or Securities of any foreign government, bank, or

corporation.

5. Certificates of Citizenship or Naturalization. (Foreign

naturalization certificates may be photographed).

6. Passports. (Foreign passports may be photographed).

7. Immigration papers.

8. Badges, identification cards, passes or insignias carried by

military or Naval personnel, or by members of the various

Federal Departments and Bureaus, such as the FBI and Treasury

(unless the photograph is ordered by the head of such

Department or Bureau).

9. Copying of the following is also prohibited in certain states:

automobile licences, driver’s licenses, and automobile

Certificates of Title.

10. Draft Registration cards and Selective Service Induction papers

which bear any of the following information:

Registrant’s earnings or income

Registrant’s dependency status

Registrant’s court record

Registrant’s previous military service

Registrant’s physical or mental condition

Exception:

US Army and Navy discharge certificates may be

photographed.

Xerox Document Centre Reference Guide i

Table of Contents

Table Of Contents

1. Safety Notes ................................................................................................... 1-1

Symbology ................................................................................................... 1-2

Electrical Safety ........................................................................................... 1-2

Emergency Power Off ................................................................................. 1-3

Ozone Information ....................................................................................... 1-4

Laser Safety ................................................................................................. 1-5

Operational Safety ....................................................................................... 1-6

Safety Extra Low Voltage Approval ........................................................... 1-8

2. Start Here ........................................................................................................ 2-1

Terms and Typeface .................................................................................... 2-2

Default .............................................................................................. 2-2

Image Orientation ............................................................................. 2-2

Paper Orientation ............................................................................. 2-2

Interchangeable Terms ..................................................................... 2-2

Typefaces ............................................................................................... 2-3

Information Sources .................................................................................... 2-4

At the Machine ........................................................................................ 2-4

At the Workstation (for ST Models) ......................................................... 2-4

Used by the Machine Administrator ........................................................ 2-4

ii Xerox Document Centre Reference Guide

Frequently Asked Questions ................................................................... 2-5

My Document Centre looks different-Why? ...................................... 2-5

Are there other options available? .................................................... 2-5

What is the difference between DC and ST? ....................................2-5

Where is Information about Copying? ...............................................2-6

What are System Management Tools? .............................................2-6

Where is network connectivity information? ...................................... 2-6

3. Product Overview ...........................................................................................3-1

Hardware Component Diagram .................................................................. 3-2

Document Feeder and Scanner .................................................................. 3-3

Document Glass ........................................................................................... 3-4

Paper Trays (Trays 1 - 4) ............................................................................. 3-5

Paper Tray Management System ............................................................ 3-5

Auto Tray Switching ................................................................................. 3-6

Bypass Tray (Tray 5) ....................................................................................3-7

High Capacity Feeder (Tray 6) .................................................................... 3-8

User Interface ............................................................................................... 3-9

Touch Screen ........................................................................................3-11

Finisher ....................................................................................................... 3-12

Offsetting Catch Tray ................................................................................. 3-13

Convenience Stapler .................................................................................. 3-14

4. Making Copies ................................................................................................ 4-1

Basic Copying Tab ....................................................................................... 4-2

Output ...................................................................................................... 4-3

Sorting options .................................................................................. 4-3

Stapling options .................................................................................4-3

2 Sided Copy ...........................................................................................4-4

More... ............................................................................................... 4-5

Side 2 Rotation .................................................................................. 4-5

Reduce / Enlarge .....................................................................................4-6

Normal Setting .................................................................................. 4-7

Entering numbers from the keypad ................................................... 4-7

Custom Setting .................................................................................. 4-8

Paper Supply ...........................................................................................4-9

More... ............................................................................................... 4-9

Xerox Document Centre Reference Guide iii

Table of Contents

Image Adjustment Tab .............................................................................. 4-10

Image Quality ........................................................................................ 4-11

Original Type .................................................................................. 4-11

Lighten/Darken ............................................................................... 4-12

Background Suppression ............................................................... 4-12

More Image Quality ............................................................................... 4-13

How to use the Image Quality settings ........................................... 4-14

How to use the More Image Quality settings .................................. 4-15

Bound Originals .................................................................................... 4-16

Binding Erase ................................................................................. 4-17

Bound Originals and 1 to 2 sided copying ...................................... 4-17

Using Bound Originals with Build Job ............................................. 4-18

Copying both pages to one side of a Sheet .................................... 4-18

Edge Erase ........................................................................................... 4-19

Original Input ......................................................................................... 4-20

Auto ................................................................................................ 4-20

Manual Platen Input ........................................................................ 4-21

Mixed Size Originals ....................................................................... 4-22

Image Shift ............................................................................................ 4-24

Output Format Tab .................................................................................... 4-25

Transparency Dividers .......................................................................... 4-26

Booklet Creation ................................................................................... 4-27

Multi-Up ................................................................................................. 4-28

Covers ................................................................................................... 4-29

Notes about 2-sided covers ............................................................ 4-29

Invert Image .......................................................................................... 4-31

Job Assembly Tab .................................................................................... 4-32

Build Job ............................................................................................... 4-33

Sample Set ........................................................................................... 4-34

Stored Programming ............................................................................. 4-35

5. Fax (Optional Feature) ................................................................................. 5 - 1

Setting Up a Network Fax ......................................................................... 5 - 2

Fax Repository Setups .............................................................................. 5 - 3

Getting to the Fax Feature ........................................................................ 5 - 4

Sending a Fax ............................................................................................ 5 - 5

iv Xerox Document Centre Reference Guide

Basic Faxing Screen ..................................................................................5 - 6

Dialing Options ......................................................................................5 - 6

Dialing Characters ................................................................................. 5 - 7

Dial Pause [,] ...................................................................................5 - 7

Long Pause [I] ................................................................................. 5 - 7

Group Dial [\] ................................................................................... 5 - 8

Mask Data [/] ................................................................................... 5 - 8

Password Check Switch [S] ............................................................ 5 - 8

Wait for network tone detection [W] ................................................5 - 8

Pulse-to-Tone Switch [:] ..................................................................5 - 9

Local ID [+] Character Check [+] ..................................................... 5 - 9

Local ID [space] Character Check [] ...............................................5 - 9

Begin DTMF [*] ................................................................................ 5 - 9

End DTMF [#] ..................................................................................5 - 9

Phone List ............................................................................................ 5 - 10

Resolution ............................................................................................ 5 - 11

Sides Scanned ....................................................................................5 - 11

More Fax Features screen ....................................................................... 5 - 12

Image Quality ......................................................................................5 - 13

Delayed Send ...................................................................................... 5 - 14

Original Input ....................................................................................... 5 - 15

Auto ............................................................................................... 5 - 15

Manual Platen Input ...................................................................... 5 - 15

6. Network Scanning (Optional Feature) ......................................................... 6 -1

Scanning resources .................................................................................... 6 -2

Template Overview ..................................................................................... 6 -3

Scrolling through the Template List .................................................. 6 -3

Selecting the correct Distribution Template .....................................6 -4

Making Templates ............................................................................ 6 -4

Changing Preprogrammed Template Selections ............................. 6 -4

How to scan a document ............................................................................ 6 -5

Basic Scanning Tab ....................................................................................6 -6

More Scan Features tab .............................................................................. 6 -9

Filing Setups .............................................................................................. 6 -10

Xerox Document Centre Reference Guide v

Table of Contents

7. Job Status ...................................................................................................... 7-1

Job Status .................................................................................................... 7-2

Scrolling through the Job Status List ................................................ 7-2

Other Queues ......................................................................................... 7-4

Managing the Job Queue ........................................................................ 7-5

Job Commands ................................................................................ 7-5

Required Resources ......................................................................... 7-6

8. Machine Status .............................................................................................. 8-1

Machine Information Tab ............................................................................ 8-2

Machine Details ...................................................................................... 8-3

Paper Tray Status ................................................................................... 8-4

Billing Counters ....................................................................................... 8-5

Print Reports ........................................................................................... 8-6

The Faults Tab ............................................................................................. 8-7

The Supplies Tab ......................................................................................... 8-8

9. Tools ................................................................................................................ 9-1

System Management Tools Overview ....................................................... 9-2

Tools Screen 1 - System Settings .............................................................. 9-3

Tools Screen 1 - Screen Defaults and Auditron Administration ............. 9-4

Tools Screen 1 - Feature Defaults and Network Connectivity ................ 9-5

Tools Screen 2 - Supplies, Configuration, Tests, Power Saver .............. 9-6

Tools Screen 3 - Setups and Software Upgrade ....................................... 9-7

System Settings Screen 1 ........................................................................... 9-8

System Settings Screen 2 ........................................................................... 9-9

System Settings Screen 3 ......................................................................... 9-10

Paper Management System ................................................................. 9-11

Paper Attributes .............................................................................. 9-11

Tray Settings .................................................................................. 9-11

Tray Management ......................................................................... 9-12

Tray Settings .................................................................................. 9-13

Stock Settings ................................................................................. 9-15

Default Stock .................................................................................. 9-16

Paper Substitution .......................................................................... 9-17

Standard Size Required ................................................................. 9-18

vi Xerox Document Centre Reference Guide

Audio Tones ..........................................................................................9-19

Display Brightness ................................................................................. 9-20

Time and Date .......................................................................................9-21

Set Date and Time ..........................................................................9-21

Greenwich Mean Time Offset .........................................................9-21

Timers .................................................................................................... 9-22

Configuration Report .............................................................................9-23

Job Sheets ............................................................................................. 9-24

Banner Sheets ................................................................................ 9-24

Fax Status Sheets ........................................................................... 9-24

Error Sheets .................................................................................... 9-24

Stock Choice ................................................................................... 9-24

Scan Status Sheets ......................................................................... 9-24

Reduce and Enlarge Presets ................................................................. 9-25

Measurements ....................................................................................... 9-26

Document Scanner Size Sensing .......................................................... 9-27

Relative Humidity Adjustment ................................................................ 9-28

Display Options .....................................................................................9-29

Image Rotation ......................................................................................9-30

Contention Management .......................................................................9-31

Single Job Mode ....................................................................................9-32

Output Options ......................................................................................9-33

Thin Stapled Sets ............................................................................ 9-33

Out Of Staples Option .....................................................................9-34

Output Location for Non-Stapled Jobs ............................................ 9-34

Within Job Offsetting ....................................................................... 9-34

Electronic Hole Removal .......................................................................9-35

Feature Defaults (Copy jobs) .................................................................... 9-36

Screen Defaults ..........................................................................................9-37

Online/Offline ............................................................................................. 9-38

Connectivity and Network Setup .............................................................. 9-39

Supplies Management ...............................................................................9-40

Service Plan .................................................................................... 9-40

Replacement Method ......................................................................9-40

Warning Messages Notices ............................................................9-40

Feed Roll Cartridge Replacement ................................................... 9-40

Resetting the Feed Roll Cartridge Counters ...................................9-41

Xerox Document Centre Reference Guide vii

Table of Contents

Power Saver Administration ..................................................................... 9-42

Low Power Mode Indications ................................................................ 9-42

Power Saver Timer Values ................................................................... 9-43

Configuration and Setup ........................................................................... 9-44

50/60 Hz ......................................................................................... 9-44

Document Scanner Cover Color ..................................................... 9-44

Optional Services ........................................................................... 9-44

Paper Tray Registration Setup ....................................................... 9-44

Xerox Customer Call Center ........................................................... 9-45

Disk Finisher Setup ........................................................................ 9-45

Software Reset ........................................................................................... 9-46

Machine Tests ........................................................................................... 9-47

Image Quality Tests and Patterns ......................................................... 9-48

Xerographic System Routine ................................................................ 9-49

User Interface Tests ............................................................................. 9-50

Video Path Diagnostics Test ................................................................. 9-52

Echo Tests ............................................................................................ 9-53

Network Connectivity Test .................................................................... 9-54

Customer Software upgrade ................................................................. 9-55

Upgrading Machine Software ......................................................... 9-55

10. Tracking Usage .......................................................................................... 10-1

Auxiliary Accounting Devices .................................................................. 10-2

Installing an Auxiliary Accounting Device .............................................. 10-2

Auxiliary Device Notes .......................................................................... 10-3

Auxiliary Interface Setup ....................................................................... 10-4

Job Timer ........................................................................................ 10-4

Large Image Counter ...................................................................... 10-5

Print Job Control ............................................................................. 10-5

Internal Auditron ........................................................................................ 10-6

Internal Auditron Overview .................................................................... 10-7

Planning an Auditron System ................................................................ 10-8

Planning User Accounts ................................................................. 10-8

Planning General Accounts ............................................................ 10-9

User and General Account Combinations .................................... 10-10

Managing Data and other considerations ........................................... 10-11

Auditron Report Software ............................................................. 10-11

Assign a Backup Auditron Administrator ...................................... 10-11

Prevent unauthorized use of the Copier ....................................... 10-11

viii Xerox Document Centre Reference Guide

Setting up your Internal Auditron System ............................................. 10-12

Initializing the Auditron System ..................................................... 10-12

Changing the Tools password ................................................................10-14

Auditron Initialization ........................................................................... 10-15

User Accounts and Access Rights ......................................................10-16

Access ........................................................................................... 10-17

Default Account ............................................................................. 10-17

Auditron General Accounts .................................................................. 10-18

Network Accounting Overview (Optional Feature) ...............................10-19

Types of Tracked Data ........................................................................ 10-20

Using Network Accounting ..................................................................10-21

Logging In and Out of the Document Centre ....................................... 10-22

Setting Up Network Accounting ........................................................... 10-23

EQUITRAC System 4 OfficeTracTM Software Overview ....................10-27

Setting up your site ....................................................................... 10-27

Setting up Accounts ......................................................................10-29

Generating Reports ....................................................................... 10-30

11. Sixth Sense ................................................................................................. 11-1

Connecting the Telephone Line ................................................................11-2

Remote Data Transfer Setups ...................................................................11-3

Dial Out Information ............................................................................... 11-4

Dial Type ...............................................................................................11-5

Enable Incoming Calls ........................................................................... 11-6

Entering the Outlet Telephone Number ................................................. 11-7

Using a PhoneShare Device .................................................................11-8

Troubleshooting ......................................................................................... 11-9

12. Reference .................................................................................................... 12-1

Copy Job Default Settings ........................................................................12-2

Tools Defaults .......................................................................................... 12-13

Relocating your Document Centre .........................................................12-20

The ENERGY STAR® Program ...............................................................12-22

Low Power Indications ......................................................................... 12-23

Setting Tray 6 to hold either A4 or 8.5 x 11 inch paper ........................12-25

Material Safety Data Sheets ....................................................................12-26

Xerox Document Centre Reference Guide ix

Table of Contents

Document Centre Document Security Note .......................................... 12-29

Greenwich Mean Time Offset ................................................................. 12-31

Xerox on the Web .................................................................................... 12-33

13. Paper & Stock ............................................................................................. 13-1

Paper and Stock Performance Information ............................................. 13-2

Paper Handling Guidelines ............................................................. 13-2

Paper Tray Media Capability .......................................................... 13-3

General Stapling Guidelines ........................................................... 13-4

Loading Types of Common Stock ......................................................... 13-11

Document Feeder Paper Stock information .......................................... 13-13

Paper Loading, Storage and Handling .................................................. 13-15

14. Machine Maintenance ................................................................................ 14-1

Power On Procedures ............................................................................... 14-2

Power Off Procedures ............................................................................... 14-3

Machine Faults ........................................................................................... 14-5

Replaceable Units and Supplies .............................................................. 14-8

Expected life of Replaceable Units ................................................. 14-8

Reordering Replaceable Units and Supplies .................................. 14-9

Cleaning the Machine .............................................................................. 14-10

15. Problem Solving ......................................................................................... 15-1

General Operating Guidelines .................................................................. 15-2

Calling the Welcome Center ..................................................................... 15-3

Diagnostic Tools ........................................................................................ 15-4

Troubleshooting Tips ...................................................................... 15-6

16. Glossary ...................................................................................................... 16-1

Index

x Xerox Document Centre Reference Guide

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