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SMARTALARM USER GUIDE
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We are glad that you have chosen G4S SMARTalarm. G4S is the
largest supplier of security solutions in the world. We have invested
all our experience in developing a future-proof, flexible and user
friendly security system for you. We hope that you will be statisfied
with it.
This guide will help you with using your new security system. If you
have any doubts, feel free to call our customer service:
70 33 00 40.
Venlig hilsen
G4S
CONGRATULATIONS
WITH YOUR NEW
SECURITY SYSTEM!
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1. INTRODUCTION..............................................................................4
2. THE SMARTALARM APP....................................................................5
3. THE HOME PAGE.............................................................................6
4. ARMING AND DISARMING............................................................7
5. SMART RULES..................................................................................14
6. IFTTT..................................................................................................29
7. SHORTCUTS....................................................................................30
8. VIDEO.................................................................................................33
9. DEVICES............................................................................................40
10. USERS...............................................................................................47
11. PLACES............................................................................................50
12. THE HISTORY PAGE.....................................................................55
13. CUSTOMIZING YOUR APP.......................................................56
14. TUTORIALS.....................................................................................62
15. BATTERIES......................................................................................63
CONTENT
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1. INTRODUCTION
With G4S SMARTalarm you can manage your home with your mobile devices from
anywhere. The mobile app gives you what you need to setup and configure your
SMARTalarm.
This guide will help you do the following:
Arm and disarm SMARTalarm
Define Smart Rules to manage your smart home
Manage devices, users, and places
View event history
Customize notification delivery and other SMARTalarm features
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2. THE SMARTALARM APP
You and other users can access the alarm
system through the SMARTalarm app.
Scan the QR codes or search on ’G4S
SMARTalarm’ in Google Play or App
Store. App Store and Google Play do also
contain information about requirements
for operating systems.
1. Tap the SMARTalarm app icon. The Login screen appears.
2. Enter your email address and password, and tap ‘Login’. The Home screen
appears.
2.1 LOGIN
2.2 LOG UD
1. Tap on . The main menu appears.
2. Tap ’Log out’. The Log out page appears.
3. Tap ’OK’.
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3. THE HOME PAGE
Place name
Tap to change place.
Main menu
Access to devices,
shortcuts, users,
settings etc.
Next Smart Rule
Tap the name, if you want to
see or change to next
Smart Rule.
Arm icon and text
The current arming state.
Arming buttons
Tap to arm the system.
When the system is armed
the ’Disarm’ button appears.
Shortcuts
Shortcuts to Smart Rules,
devices, etc.
The hub’s backup
battery
Charge level. The icon only
appears if the panel power
supply is disconnected.
System messages
Unread messages concern-
ing alarms, warnings and
errors. The messages are
removed when the issues
are resolved. A green tick
means ’no messages’. Tap on
the red number to read the
messages. Then tap ’filters’
if you want to filter the list.
Turn the message types on
and off by using this bu tton:
. Tap ’Apply’ to finish.
Temperature
Shows the standard room
temperature on the location.
Tap the temperature to see
more.
Hub cell reception
Signal strength
Quick access
• HOME
• HISTORY
• CONTROL
• VIDEO
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4. ARMING AND DISARMING
You can use your app, remote control and tag reader to set your SMARTalarm to the
following arm modes:
Arm Away
Night Arm
Day Arm
Panic alarm
Disarmed
You can configure the behaviour of your SMARTalarm devices for each of the Away,
Night, and Day arming modes. The current arming mode is displayed on the HOME
page (status icon and text). When the system is armed, this icon is displayed: ..
While armed, if a detection occurs, the following action buttons appear on the
HOME page:
- Tap to disarm your system.
- Tap to silence the siren while SMARTalarm remains armed.
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Use Arm Away for full protection when you and your family are out of the house.
SMARTalarm protects all zones by arming all the peripheral devices on the premises.
Read more on page 11.
Arm Away is activated in the following ways:
App: Press on .
Remote Control: Press on .
Tag Reader: Press on .
Night Arm monitors designated areas to protect against intruders while you are at
home. For example, Night Arm can be configured to arm detectors on the first floor,
but not detectors on a floor with bedrooms.
Night Arm is activated in the following ways:
App: Press on .
Remote control: Press on .
Tag reader: Press on .
4.1 ARM AWAY
4.2 NIGHT ARM
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Day Arm keeps your family safe when they’re at home during the day. For example,
Day Arm can be configured to arm only the front and back door sensors while you
and your family are at home.
The Day Arm mode is activated in the following ways:
App: Press on .
Remote control: Press on .
Tag reader: Press on .
When SMARTalarm is armed, this icon is displayed on the HOME page.
You can disarm your system like this:
App: Enter your PIN code, if you have activated this function. Press on .
Remote control: Press on .
Tag reader: If your tag reader does not require an access code, hold the tag close to
the tag reader. If your tag reader requires an access code, you have to enter your PIN
code first, and then hold the tag close to the tag reader.
4.3 DAY ARM
4.4 DISARMING
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Night Arm
Arms the devices that
are configured for
Night Arm.
SOS function
This function is activated
as call to SRC.
User function on the tag reader
You have three attempts to enter your four digit code. If you enter the code in-
correctly three times, the tag reader will be locked for five minutes. Furthermore,
you have five seconds to enter each digit, and after entering the code, you have ten
seconds to register your tag on the tag reader. If you spend more time than allowed,
you will have to start over. However, this will not be considered an error.
How to enter the access code
Press the buttons representing the numbers of the code. For example, if your code is
’4568’, press the button with ’4-5-6’ three times, and the button with ’7-8-9’ one time.
How to disarm your system
Enter your code slowly, and register your tag on the tag reader.
Arm Away
Arms all devices in
your system.
Day Arm
Arms all devices that are
configured for Day Arm.
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Delayed Arming allows you to arm your SMARTalarm while still on the premises. The
function is giving you the time you need to leave the secured area without triggering the
alarm. After you activate Arm Away, the siren and tag reader will beep until the system
is actually armed.
4.5 DELAYED ARMING
Countdown screen
When you are arming your system through the app,
a countdown screen will be displayed. The screen are
counting down in seconds, showing you how much
time you have to leave the area.
Note: Delayed Arming only works for Arm Away.
To configure the arming delay
1. Press on . The main menu appears.
2. Tap ’Settings’. The Settings menu appears.
3. Tap ’Delayed Arming’.
4. Tap the number of seconds for the delay.
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4.6 FORCED ARMING
Error: Action failed
To arm SMARTalarm, all the peripherals
should be closed or functional.
If one or more peripherals are open or
offline when you arm your system, a
notification window appears in the app.
You can force SMARTalarm to arm using the following
App: Tap the ‘Force Arm’ button in the arm window.
Remote control:
1. Press on the round botton in the middle of the remote control until all the LEDs on
the remote control are lit.
2. Press the button for the arming mode you want to set.
Tag reader:
1. Press the button for the arming mode you want to set and hold until the button
flashes Red.
2. For an outdoor tag reader, place your tag near the tag reader when the LED begins
flashing.
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In case of an emergency, you can trigger a panic alarm using your remote control or tag
reader.
4.7 SOS ALARM
The SOS button on the tag reader
How to trigger the alarm
Press the button for at least five seconds.
SOS buttons on the remote control
How to trigger the alarm
Press the two buttons simultaneously.
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5. SMART RULES
You can use Smart Rules to setup your SMARTalarm to automatically perform specif-
ic actions following specific triggers. For example, you can build a Smart Rule to make
the siren chime twice if the front door is opened between 10:00 and 12:00.
Each Smart Rule can have one or more triggers that determine when to perform one
or more actions.
The triggers and actions available in a Smart Rule depend on the specific scenario and
on the installed devices.
SMARTalarm supports up to 20 Smart Rules.
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Triggers are events that cause the Smart Rule to be performed. Each Smart Rule
requires at least one trigger. You can combine an arm mode trigger or device trigger
with a schedule trigger. You can set the following types of triggers: Schedule, Tap,
Security, and Events.
Schedule
Specific times or range of times.
Security
Security triggers refer to the security status:
Disarm
Arm Away
Day Arm
Night Arm
Intrusion
5.1 ABOUT TRIGGERS
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Tap
’Tap’ is a fast trigger, executing the defined action without any consideration for errors
etc. The tap trigger is made as a shortcut and is available on the front page.
Tap trigger.
Shortcut with tap
on the HOME page.
Simply tap on the
Smart rule and it is
immediately trig-
gered. Read more
about shortcuts on
page 30.
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Device
Device triggers are events detected by specific devices. For each event, you can
choose the device that detects the event.
Temperature above or below a specified threshold
Motion detected
Open / Close sensor
Smoke alarm
Flood
Dimmer - when turned on and brightness greater than zero
Switch action - Unlocked / Locked / Manually switched on / Manually switched off
1. Change of security status: You can define a Smart rule as a tap trigger, changing
the security status (arm away, day arm, night arm). When using the tap trigger, the
Smart rule is immediately activated without paying any attention to open zones. The
system will be force armed without delayed arming.
2. Comfort video 15 seconds: The tap trigger starts a 15 second recording, execut-
ed by chosen video detectors. The detectors are defined in the Smart Rule.
3. Turn on light: The tap trigger turns on the light, using chosen Z-wave devices. The
Z-Wave devices are defined in the Smart Rule.
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You can define the actions a Smart Rule will take when the specified triggers occur.
Each Smart Rule requires at least one action. You can define multiple actions for the
same Smart Rule.
You can set the following types of actions: Arm modes and Devices.
5.2 ABOUT ACTIONS
Arm modes
Devices
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Arm modes
Activate an arming mode. This action is only available for schedule and tap type trig-
gers. For example, activate Arm Away every night at 11:30.
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Devices
The action type ‘Devices’ gives you the opportunity for activating a device, triggering
an action. See the illustration below and read more examples on the following pages.
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