Vodavi Starplus Triad-S Installation guide

Category
Telephones
Type
Installation guide

This manual is also suitable for

Feature Package 3
TRIAD-S
Installation
a new dimension in business communications
STA RPLUS Triad-S
Installation Manual
Part Number: 5050-12 Issue 3.2 - March 2001
T
M
Copyright © 2001 VODAVI Technology, Inc.
AllRights Reserved
This material is copyrighted by VODAVI Technology, Inc., and may be duplicated by
Authorized Dealers only. Any unauthorized reproductions, use or disclosure of this
material, or any part thereof, is strictly prohibited and is a violation of the Copyright
Laws of theUnitedStates (17 U.S.C. Section 101 et. seq.).
VODAVI reserves the right to make changes in specifications at any time and without
notice. Theinformation furnished by VODAVIin this materialis believed to be accurate
and reliable, but is not warranted to be true in all cases.
STARPLUS
and
TRIAD
are Registered trademarks of VODAVI Technology, Inc.
mlj/200 1
Issue Re lease Date Changes
28-99
Feature Package 2 {FP2} enhancements have been added.
Manualcontentcontains extensive revisions.
2.1 12-99 Manual content has been revised.
3 5-00 Manual content has been reformatted.
3.1 8-00 Manual content has been revised.
3.2 3-01 Manual content has been revised for correctness and clarity.
LIFE SUPPORT APPLICATIONS POLICY
VODAVI Communications Sy stems products are notauthorized for and should not
be used within Life Support applications. Life Support systems are equipment
intended to support or sustain life and whose failure to perform when properly used
in accordance with instructions provided can be reasonably expected to result in
significant personal injury or death.
VODAVI Communications Systems warranty is limited to replacement of defective
components and does not cover inju r y to per sons or proper ty or other
consequential damages.
1Introduction
Regulatory Information (U.S.A.) ...................................................................... 1-3
Telephone Company Notification .......................................................... 1-3
Incidence of Harm ........................................................................................ 1-3
Changes in Service ....................................................................................... 1-4
Maintenance Limitations ........................................................................... 1-4
Hearing Aid Compatibility ........................................................................ 1-4
UL/CSA Safety Compliance ....................................................................... 1-4
Notice of Compliance ................................................................................. 1-5
Toll Fraud Disclaimer .......................................................................................... 1-5
2 Installation
Introduction ........................................................................................................... 2-3
Site Preparation .................................................................................................... 2-3
Ge neral Site Considerations ..................................................................... 2-3
Backboard Installation ................................................................................ 2-5
Verify On-Site Equipment .......................................................................... 2-5
KSU Installation .................................................................................................... 2-6
Mounting the Basic KSU ............................................................................. 2-6
Mounting the Expansion KSU (EKSU) .................................................... 2-9
Battery Charging Unit (BCU) Installation ..................................................... 2-12
KSU Grounding ..................................................................................................... 2-13
Power Line Surge Protection ........................................................................... 2-14
Lightning Protection ................................................................................... 2-14
KSU AC Power Plug ...................................................................................... 2-14
PCB Installation ..................................................................................................... 2-15
PCB Handling and General Installation ................................................ 2-15
BKSU and Main Processor Board Assembly ............................................... 2-15
Modem Unit (MODU) ......................................................................................... 2-16
Miscellaneous Interface Unit (MISU) Installation ..................................... 2-18
DTMF4-A Unit ........................................................................................................ 2-20
Message Wait Unit (MSGU) .............................................................................. 2-21
CKIB/CSIB Installation ......................................................................................... 2-22
CKIB/CSIB Wiring .......................................................................................... 2-23
Contents
iv March 2001
Station Wiring ....................................................................................................... 2-25
Digital Keyset ................................................................................................. 2-25
Single Line Telephone ................................................................................ 2-26
Wall Mounting the Digital Key Telephone ................................................. 2-26
Headset Installation ............................................................................................ 2-28
Caller ID Interface Unit Installation ............................................................... 2-28
Switch Settings .............................................................................................. 2-29
Programming Caller ID ............................................................................... 2-30
SMDR ........................................................................................................................ 2-30
3SystemCheck-Out
Preliminary Procedures ..................................................................................... 3-3
Power Up Sequence ........................................................................................... 3-3
4 Maintenance and Troubleshooting
System Programming and Verification ........................................................ 4-3
Telephone and Terminal Troubleshooting ................................................ 4-4
Keyset Self Test ..................................................................................................... 4-4
Keyset LCD/LED Test ................................................................................... 4-5
Keyset Button Test ....................................................................................... 4-5
DSS LED/Button Test ................................................................................... 4-6
Key Telephones/Terminals ........................................................................ 4-7
Single Line Telephones .............................................................................. 4-8
DSS/DLS Console .......................................................................................... 4-8
CO Line Card Functions ..................................................................................... 4-9
System Functions ................................................................................................ 4-10
Remote Maintenance ......................................................................................... 4-11
Ge neral Overview ......................................................................................... 4-11
Overview of Maintenance Commands ................................................. 4-11
Maintenance Password .............................................................................. 4-11
Exit Maintenance .......................................................................................... 4-12
System Configuration ................................................................................. 4-12
Station Configuration ................................................................................. 4-13
CO Line Configuration ................................................................................ 4-14
Event Trace Buffer ........................................................................................ 4-16
DTMF Receiver Trace ................................................................................... 4-17
March 2001 v
Remote System Monitor ................................................................................... 4-18
Ge neral Overview ......................................................................................... 4-18
Monitor Password ........................................................................................ 4-18
Help Menu (?) ................................................................................................. 4-19
Dump Memory Data .................................................................................... 4-19
Event Trace Mode ......................................................................................... 4-20
Modify Memory Command ...................................................................... 4-22
Exit the Monitor Mode ................................................................................ 4-22
vi March 2001
Basic KSU ........................................................................................................................... 2-7
Basic KSU Mounting Holes and Installation .......................................................... 2-8
Expansion KSU ................................................................................................................. 2-10
BKSU and EKSU Mounting Holes and Installation .............................................. 2-11
BKSU Dip Switches ......................................................................................................... 2-15
Modem Unit (MODU) .................................................................................................... 2-17
Miscellaneous Interface Unit (MISU) ........................................................................ 2-19
DTMF4-A ............................................................................................................................ 2-20
Message Wait Unit (MSGU) ......................................................................................... 2-21
CKIB Board ......................................................................................................................... 2-22
CSIB Board with MSGU Mounte d .............................................................................. 2-23
Digital Station Jack Wiring .......................................................................................... 2-25
Single Line Telephone Wiring .................................................................................... 2-26
Digital Key Telephone Wall Mounting .................................................................... 2-27
Caller ID Cable Connections ....................................................................................... 2-29
Maintenance Help Menu ............................................................................................. 4-12
System Configuration ................................................................................................... 4-12
Station Configuration ................................................................................................... 4-14
CO Line Configuration .................................................................................................. 4-15
Help Menu ......................................................................................................................... 4-19
Trace Mode Status .......................................................................................................... 4-20
Enable Event Trace ......................................................................................................... 4-21
Event Trace ....................................................................................................................... 4-22
Figures
viii March 2001
March 2001 ix
MISU Dip Switches ......................................................................................................... 2-19
CKIB/CSIB Wiring ............................................................................................................. 2-24
SMDR Printout ................................................................................................................. 2-31
Power Supply Tests ........................................................................................................ 3-3
Flash Rates ........................................................................................................................ 4-5
Key Telephones/Terminals .......................................................................................... 4-7
Single Line Telephone .................................................................................................. 4-8
DSS/DLS Console ............................................................................................................ 4-8
CO Line Loop Start Board (CKIB/CSIB Board) ........................................................ 4-9
System Functions ........................................................................................................... 4-10
Event Trace Buffer Commands .................................................................................. 4-16
Tables
x March 2001
1
Introduction
This manual provides the information necessary to install and
maintain the STARPLUS Triad -S System. The described features are
based on the current software release. If any of these features do not
work on your system, call your sales representative regarding
upgrading your system.
Regulatory Information (U.S.A.) 1-3
Regulatory Information (U.S.A.)
The Federal Communications Commission (FCC) has established rules
which allow the directconnection of the Triad-SSystem to thetelephone
network. Certain actions must be undertaken or understood before the
connection of customer provided equipment is completed.
Telephone Company Notification
Before connecting the Triad-S System to thetelephone network, thelocal
serving telephone company must be given advance notice of intention
tousecustomerprovidedequipmentandprovidedwiththefollowing
inf orma tion:
Telephone Numbers
The telephone numbers to be connected to the system.
Triad -S Systems Information
The Ringer Equivalence Number also located on the KSU: 1.3B
The USOC jack required for direct interconnection with the telephone
network: RJ11C
FCC Reg istration Numbe rs
For systems configured as a key system: (button appearances)
DLPKOR-24039-KF-E
For systems configured as a Hybrid system: (dial access codes)
DLPKOR-24026-MF-E
Incidence of Harm
If the telephone company determines that the customer provided
equipment is faulty and possibly causing harm or interruption to the
telephone network, itshould be disconnected until repairs can be made.
If this is not done, the telephone company may temporarily disconnect
service.
1-4 Regulatory Information (U.S.A.)
Changes in Service
The local telephone company may make changes in its communications
facilities or procedures. If thesechanges should affect theuse of the
Triad-S System or compatibility with the network, the telephone
company must givewritten notice to theuser to allow uninterrupted
service.
Maintenance Limitations
Maintenance on the Triad-S Systemisto beperformed only by the
manufacturer or its authorized agent. The user may not make any
changes and/or repairs except as specifically noted in this manual. If
unauthorized alterations or repairs are made, any remaining warranty
and the software license for the system willbe voided.
Hearing Aid Compatibility
All Triad-S D igital Telephones are H earin g Aid Comp atible, as defined in
Section68.316ofPart68FCCRulesandRegulations.
UL/CSA Safety Compliance
The Triad-S System has met all safety requirements and was found be in
compliancewith the Underwriters Laboratories (UL) 1459. The Triad-S
Systemis authorized to bear the NRTL/Cmarking.
Toll Fraud Disclaimer 1-5
Notice of Compliance
The Triad-S Sys tem complies with rules rega rding rad iation an d radio
frequency emissions by Class A computing devices. In accordance with
FCC Stan dard 15 (Subpart J), the following information must be supplied
to the e nd us er:
To l l F r a u d D i sc l a i me r
“While this device is designed to be reasonably secure against intrusions
from fraudulent callers, itis by no means invulnerable to fraud.Therefore,
no express or implied warranty is made against such fraud including
interconnection to the long distance network.”
While this device is designed to be reasonably secure against invasion of
privacy, it is by no means invulnerable to such invasions. Therefore, no
express or implied warranty is made against unlawful or unauthorized
utilization which resultsin the invasion of one’s right of privacy.
Thi s e quip men t gen era tes and uses R F ene rgy an d if not i nstall ed an d
used in accordance wit h the Instruc tion Manual, may cause interference
to Radio Communications. It has been tested and found to comply with
the limits fora Class A computing device, pursuant t o Subpart J of Part15
oftheFCCRules,whicharedesignedtoprovidereasonableprotection
agai nst su ch int erferen ce, wh en op era ted in a c omme rcial enviro nmen t.
Operation o f th is equipment in a residential area is likely to ca use
interference, in which case the user, at his own expense, will be required
to take whatever measures may be required to correct the interference.
1-6 Toll Fraud Disclaimer
2
Installation
This chapter describes the procedures and steps necessary to install
the Triad-S System.
Introduction 2-3
Introduction
As with any sophisticated communications device,installationof the
STARPLUS Triad-S Systemrequiresthecareandforethoughtofa
competent technician. To assureeasyservicing and reliable operation,
several factors must be considered when planning the system
installation. Theinstallation proceedsin these major steps:
Site Preparation
KSU and Power Supply (PS) Installation
PCB Installation
Sys tem Wiring
Keyset an d Terminal Installation
Basic Installation Check-Out
System Programming and Verification
Ins tallin g the STARPLUS Triad-S System is quickandefficient if these
ins ta llation ins tructions are followed.
Site Preparation
General Site Considerations
The first step is to locatean acceptable site for the common equipment
(KSUs, boards, etc.). When locating a mounting site for the KSUs, the
following points must be considered:
The KSUs are designed for wall mounting and should not be
mounted direc tly to a masonry or plasterboa rd wall. It is
recommended that a 1/2 inch plywood backboard be firmly
mounted to the wall, and the KSU and MDF be mounted to the
backboard.
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Vodavi Starplus Triad-S Installation guide

Category
Telephones
Type
Installation guide
This manual is also suitable for

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