Teleco Activsat Smart User manual

Brand: Teleco

Model: Activsat Smart

Type: User manual

Installation and operation manual

Information

Congratulations on your purchase! ActivSat Smart is among the most technologically

advanced products in the field of satellite TV reception. This handbook has been prepared

to provide information on how to install, use, maintain and technical specifications your

ActivSat Smart.

For additional information, please contact your local dealer or directly the manufacturers:

TELECO s.p.a.

Via E. Majorana 49

48022 LUGO (RA)

Web site: www.telecogroup.com

Technical attendance: 899.899.856

TELECO .p.a. declines all responsibility for any errors contained in this manual. All the

contained information are up to the dates of printing and of the above-mentioned software

revisions. TELECO .p.a. reserves the right to introduce any modification made necessary by

the development of its products.

TELECO WARRANTY

Teleco guarantees its satellite dishes and terrestrial antennas against any

material and/or construction fault and defect. The warranty offered by

TELECO is limited to the free-of-charge replacement or repairing of any

parts that are deemed faulty by TELECO. The warranty is applicable for a

period of 3 YEARS starting from the product purchase date; however, it will

only be considered valid if the Customer is able to produce a written document

(invoice or tax receipt) showing the purchase date.

The following is excluded from the TELECO warranty:

a. Damages caused by incorrect installation and/or use and/or maintenance

b. Damages resulting from product alterations not authorised by Teleco

c. Damages resulting from the use of spare parts different from original

Teleco parts

d. Damages resulting from repairs carried out by personnel not

authorised by Teleco

e. Normal part wear;

f. Expenses incurred for spare parts transport between the Customer's

and the service centre

g. Damages that may occur during transport:

the Customer shall always be responsible for transport risks.

Contents

List of kit components.................................................................................... 3

ActivSat Smart installation ............................................................................ 4

Control unit connection ..................................................................................8

ActivSat Smart electrical connections with the control unit............................ 9

LNB Rotation .................................................................................................10

DVB-S2 control unit: indicators and control parts.......................................... 12

ActivSat Smart operation ...............................................................................13

Satellite search.............................................................................................. 13

Alarm ............................................................................................................. 14

Stowing the antenna .................................................................................. 14

Error reports ................................................................................................. 16

Advanced functions ..................................................................................... 17

Quick search ................................................................................................ 17

Control via Receiver/(Smart)TV..................................................................... 17

Control via Smartphone ............................................................................... 18

Menu Guide ................................................................................................. 21

Troubleshooting ............................................................................................ 22

FAQ .............................................................................................................. 23

Technical specifications ................................................................................ 23

Tables and spare parts ................................................................................. 24

4 TWIN

List of kit components

ActivSat Smart is a kit containing the following components:

1 Tripod with 3 steel pegs

2 Motor unit with dish bracket

3 15 m extension for motor cable (gray) and coaxial cable for antenna signal (white)

4 15 m coaxial antenna signal extension lead (only for TWIN version)

5 65 or 85 cm dish or 53SQ cm dish (specify at time of order) with LNB

6 DVB-S2 control unit

7 Power Lead

8 Installation and operation manual

The system has 2 different search modes:

1) Quick search: it limits antenna rotation to just 120°

and allows very fast location of the satellite. This also

limits the drain on the battery. If this mode is chosen it

is, first of all, necessary to place the antenna with the

front facing SOUTH (where all satellites are located).

Use the compass function in the TELECO App.

2) Full Search: in this case the antenna makes 360°

sweeps and therefore takes longer to locate the satellite.

However, use of the compass is not required.

ActivSat Smart installation

The ActivSat Smart is a Portable Automatic Satellite Antenna. Installed on a mobile

tripod, it can easily be positioned on a meadow or beach while your caravan or

motorhome remains parked in the shade of the trees as far as 15 metres away.

To speed up the satellite search choose a surface that is as flat as possible where

the view to the South (i.e. where satellite signals come from) is free from any nearby

obstacles (trees, houses, etc.). This ensures the antenna has unobstructed reception

of signals from the satellite. The SOUTH can easily be located by using the compass

function included in the TELECO App on your Smartphone.

South

Wrong

position

Right

position

Tighten

Loosen

Extend as

much as

possible

Level

Installing the tripod

The tripod already has the ActivSat Smart Motor fitted on the top of the central pole.

Loosen the clamp and extend the tripod legs as much as possible to position it

stably on the ground. Use the spirit level on the motor unit to check that the antenna

is level, then tighten the clamp. However, it does not need to be perfectly level as

the automatic system can compensate for error.

Dish installation

Rotate the knob on the back of the dish bracket anticlockwise to loosen it.

Secure the dish bracket to the motor bracket.

Rotate the knob clockwise firmly to ensure secure coupling of the two brackets.

Tighten

Loosen

Lock

SOUTH

Cover connector F with the rubber hood

to protect it against the weather.

After checking that the front of the dish

is facing SOUTH and that the southward

view is unobstructed, secure the three

tripod legs to the ground using the steel

pegs (supplied).

Open the LNB arm and screw connector F of the coaxial cable to connector F located

under the side of the motor unit (this task can be done by hand without any tools).

Open

Screw on

Connection with external

socket

(optional, not supplied)

Direct connection

Control unit connection

Connect the motor cable and 15 m coaxial cable to the MOTOR connector and the

LNB connector of the control unit (fitted inside the camper/caravan) respectively.

Alternatively, connect the two cables to the socket on the wall of the vehicle.

ActivSat Smart electrical connections with the control unit

White coaxial cable

Grey motor cable

Black

Red

5A fuse

Siren and alarm cable

(Optional items, not supplied)

Output 12-24 V DC 3A Max

WARNING

This technical note aims to draw the installation personnel's attention to

certain details concerning installation of the ActivSat Smart product.

During installation, you must take the following precautions:

The power supply cable must come directly from the battery and must not

have any splices. The minimum cable cross-section is 2.5 mm

. For cables

with a length of 6 m or more the minimum cross-section is 4 mm

. Only the

ActivSat Smart must be connected to this cable; all other devices must be

connected to another power supply cable.

Failure to observe these instructions automatically renders the Warranty

null and void.

3A fuse

Sat receiver or

television with Sat

receiver

(not supplied)

LNB rotation for ideal reception in Europe’s extreme

(South-West or South-East) areas

Remember that the outside converter (a.k.a. LNB) has its own assembly position which must

be complied with. Otherwise you will not receive any signal. The pre-set mounting position

for the LNB is along the centre line of the disk (fig. A). With this configuration, the ActivSat

Smart system works correctly in most European countries. However, if you are in areas very

far from the satellite orbital position, it might be necessary to adjust the converter angle. In

particular, if you wish to receive transmissions from the satellites Astra 19E, Astra 28E or

HotBird 13E, while you find yourself in Portugal or Morocco, your converter angle should be

adjusted as shown in (fig. B), while if you are in Turkey, to receive the same satellites you

should set your converter to the position (fig. C).

Place Position HotBird 13E Astra 19E Astra 28E

Lisbona B 25° 28° 37°

Casablanca B 27° 34° 41°

Ankara C 22° 15° 5°

Angle adjustment with ActivSat Smart 65 and 85

1) Loosen the screws on the LNB l

ocking U-bolt

2) Turn in the Clockwise (West) or

Anti-clockwise (South-East) direction

3) Lock the LNB again by screwing

down the screw

NOTE: the Teleco App, which can be

downloaded free of charge onto your iOS

or Android smartphone, includes a series

of antenna tracking aids; these include

AUTOMATIC calculation of the rotation to

be applied to the LNB (SKEW).

1. Undo the screws on the back of the square antenna

2) Rotate the antenna, moving the degrees indicator towards - (West)

or towards + (South-East)

3. Lock the antenna in place by retightening the screws

Skew angle adjustment with square ActivSat Smart antenna

Your ActivSat Smart can be controlled via the control unit, which has a display and

keys. Alternatively, you can use your smartphone, which can be Bluetooth-connected

to the control unit. Lastly, you can use the “Smart” function (patent pending) to

control the antenna directly from your receiver or TV.

DVB-S2 control unit: indicators and control parts

1 DISPLAY

2 SAT key: Select the satellite to be found and start the search.

SAT LED: Flashes while satellite is being searched for.

ON (not flashing) when the antenna has found the satellite.

3 PARK key: Closes the antenna.

PARK LED: Flashes while the antenna is closing.

4 QUICK SEARCH key: Selects the quick search (through 120°) or normal search (through 360°) mode

QUICK SEARCH LED: ON when the Quick Search mode is selected.

5 ALARM key: Activates or deactivates anti-theft mode.

ALARM LED: Flashes briefly every 4 seconds when anti-theft mode is on.

Flashes rapidly when the antenna has closed completely and it is possible to disconnect the motor and

coaxial cables without the alarm sounding.

6 BLUETOOTH key: Activates and deactivates Bluetooth pairing of the control unit with a smartphone or tablet.

BLUETOOTH LED: each time the control unit is switched on, the LED starts flashing at 4-second intervals; this means the

control unit is ready to connect via Bluetooth with one of the paired smartphones.

Smartphones must first be paired before they can be used to pilot the antenna via Bluetooth; up to 4

smartphones can be paired and saved on the control unit memory. To pair a new smartphone proceed

as follows:

1) While the LED is flashing slowly (every 4 seconds), press the Bluetooth key

2) The LED then flashes more rapidly, once a second; this indicates that memory is available to pair

the Smartphone

3) Open the TELECO App

4) Select the "Portable Antenna" icon and your smartphone will automatically start searching for the

control unit Bluetooth signal. When it finds it, the "ActivSat found" message appears on the smartphone

and the LED stops flashing but remains on.

At this point your smartphone is connected and you can start piloting the antenna.

During the pairing procedure: flashes once a second when the control unit is ready to pair, flashes

rapidly when the paired smartphone list is full.

7 POWER ON-OFF key: Switches the control unit on/off.

POWER ON-OFF LED: ON when the circuit board is ON.

8 BUZZER: When anti-theft mode is on, this emits a loud alarm every time the motor or antenna cable is disconnected.

ActivSat Smart operation

Satellite search

Press the SAT (2) key. The display shows the name of the last satellite selected and

the SAT LED (2) flashes.

Just wait a few seconds and the antenna will begin its search. The display alternates

the name of the selected satellite and an animation of the antenna in search mode.

Note: alternatively, you can start searching for the satellite with the Teleco app on

your smartphone or switch on the receiver or TV with incorporated receiver coupled

to the control unit “RECEIVER” connector (see “Receiver/TV control Smart )” in the

“Advanced Functions” section).

If, instead, you wish to point the antenna at a satellite other than the one indicated

on the display, you must press the SAT key (2) repeatedly until the name of the

chosen satellite appears on the display. A few seconds later the antenna will start

a new search.

The antenna will stop moving as soon as it locates the satellite; in this case the

display shows the “SAT OK” message and the SAT LED (2) remains on (not flashing).

At this point you can turn on the TV or satellite receiver and watch the desired

programme. A few seconds after locating the satellite, the control unit goes to

energy saving mode and switches off all the LEDs.

Note: every time a search is made the antenna automatically saves the coordinates

of each successfully located satellite; this reduces waiting times if switching from

one satellite to another.

When the antenna is parked the azimuth coordinates are deleted but the elevation

is saved; this shortens the search time the next time the system is used.

ALARM

If the unit is in anti-theft mode, when parking has

been completed the red ALARM LED (5) starts

flashing rapidly to indicate that the antenna can

now be disconnected:

you have 8 minutes to disconnect the motor cable

and coaxial cable from the control unit without the

alarm being triggered.

PS: if the antenna is not disconnected within 8

minutes of parking it, the control unit automatically

reverts to anti-theft mode

Disconnect the motor cable and the coaxial able from the control unit or external

socket.

Alarm

The alarm provides protection against theft of the motor unit or dish, which are

outside your caravan/motorhome.

If the motor cable or coaxial cable is cut or disconnected, the control unit triggers

the loud warning BUZZER (8) and activates the external siren (optional, not supplied)

to warn of the attempted theft.

Anti-theft mode is activated and deactivated via the ALARM key (5).

The ALARM LED flashes briefly every 4 seconds when anti-theft mode is on and

remains off when the mode is off.

Stowing the antenna

To simplify antenna stowage it is recommended that you bring it to the parking

position.

Press the PARK key (3) to control antenna parking. The antenna starts to be lowered

and the display shows an animation of the antenna closing.

When the antenna has been

completely closed the display

reads "OK".

After disconnecting the control unit, remove the dish from the motor unit on the

tripod. Then unscrew coaxial cable connector F located under the side of the motor

unit, close the LNB arm, rotate the knob on the back of the dish bracket anticlockwise

and remove the dish. The dish can be stored in the special bag (optional).

Lift

Loosen

Unscrew

Close the tripod: roll up the motor cable and

coaxial cable neatly, release the feet from the

pegs, loosen the clamp and close the tripod.

The tripod can be stored in the special bag

(optional).

Error reports

In the event of faults or malfunctions the control unit shows the corresponding error

on the display:

NO SAT: No satellite found.

Check whether the ActivSat Smart system has any obstructions to the

SOUTH.

EL Error: The elevation motor is jammed.

Make sure regular movement is unhindered by foreign matter.

AZ Error: The rotation motor is jammed.

Make sure regular movement is unhindered by foreign matter.

No Antenna: Antenna not connected to control unit.

Check that the motor cable (grey) is not disconnected.

No LNB: LNB not connected to control unit.

Check that the coaxial cable (white) between the control unit and the

motor unit is not disconnected.Check that the coaxial cable between

the motor unit and the LNB is not disconnected.

Alarm, No Antenna: the motor cable (grey) has been

disconnected with anti-theft mode on. Check whether a

theft is in progress or the cable is wrongly connected.

Alarm, No LNB: the coaxial cable (white) has been

disconnected with anti-theft mode on. Check whether a

theft is in progress or the cable is wrongly connected.

NO SAT

LNB

Allarme

Antenna

Allarme

No LNB

Antenna

Error AZ

Error EL

Advanced functions

QUICK SEARCH

QUICK SEARCH limits the satellite sweep to just 120°. This reduces the satellite

search time and can cut battery usage by up to 70%.

To use QUICK SEARCH it is necessary to position the tripod so that the dish faces

SOUTH in the parking position.

To this end you can use the electronic compass included with the Teleco app, which

can be downloaded onto your iOS or Android smartphone free of charge.

When a Quick Search is in progress the QUICK SEARCH LED (4) is on.

Press the QUICK SEARCH key (4) to activate/deactivate Quick Search mode.

Receiver/(Smart)TV control

The advanced “Smart” function (patent pending) on your ActivSat Smart lets you

control the antenna directly via a TV with incorporated satellite receiver (or via the

receiver).

Starting an automatic search

Once the tripod has been positioned and the connections made, simply switch on

the TV to start the search for the last satellite to be located.

The factory settings have the automatic search start function enabled. It can be

disabled via the control unit menu or the Teleco App (which can be downloaded to

your iOS or Android smartphone free of charge).

Automatic satellite change

All the user has to do is select, via the TV remote control, the television programme

he/she wishes to watch and the ActivSat Smart will automatically point the antenna

at the satellite transmitting it.

This function is useful in countries where broadcasts are made by more than one

satellite. In this case, changing channel on the receiver automatically shifts the

antenna from one satellite to another.

The automatic satellite change function requires proper configuration of the ActivSat

Smart and the receiver (or TV with incorporated receiver).

Incorrect configuration could cause the ActivSat Smart to go to the wrong satellite,

making it impossible to view the desired TV programme. This is why, in the factory

settings, the automatic satellite change function is disabled.

Activating and configuring the Smart function when connected to official

broadcasters' receivers

TV broadcasters' official receivers are normally supplied ready for use with the

ActivSat Smart. Go to the ActivSat Smart control unit menu and modify the “Smart”

setting as per the following table:

SMART 1 - EU For official receivers of the following broadcasters: CanalDigitaal,

TV Vlaanderen, HD Austria, Skylink

SMART 2 - BL For official receivers of the following broadcasters:

TèlèSAT Belgium and Luxembourg

SMART 3 - CZ For official receivers of the following broadcasters: Hello Czech

SMART 4 – FR CH For official receivers of French and Swiss broadcasters

SMART 5 – NORTH For official receivers of Northern European broadcasters

(Denmark, Finland, Norway and Sweden)

In all other cases choose the configuration SMART 1 – EU.

Activating and configuring the Smart function when connected to generic

receivers

Go to the ActivSat Smart control unit menu and modify the “Smart” setting by

selecting the option SMART 1 – EU.

Find the "DiSEqC™" item (or similar) on the receiver menu.

It should be possible to choose from among the following options: 1.0, 1.1 or 1.2.

It is recommended you select the DiSEqC™ 1.1 or 1.2 option.

At this point you must assign an ID (from 1 to 16) to each satellite in use according

to the position of the satellite on the ActivSat Smart list.

For example, the first satellite on the ActivSat Smart list is Astra 19.2E so it is

recommended that you give Astra 19.2E a receiver ID of 1.

If you have any doubts about the DiSEqC™ configuration of your receiver please

contact your installer

Control via Smartphone

The ActivSat Smart control unit is equipped with a Bluetooth connection module

that lets you control the antenna and keep control unit software updated via mobile

devices such as smartphones, tablets, etc.

Bluetooth connection can be used in the immediate vicinity of the control unit (range

about 10 metres). The free Teleco app is available from the Apple AppStore and the

Google PlayStore. Install it on all the smartphones that will be used to control the

antenna (maximum 4).

App Teleco

QR code to

download the

Teleco App

ActivSat Smart will only connect via Bluetooth to paired smartphones.

Paired smartphones connect to the antenna automatically when the “Portable

antenna” page of the Teleco App is opened.

To force a connection attempt scroll the “Portable antenna” App page downwards.

Should connection fail to be established, check the smartphone Bluetooth function

is on: if necessary activate it as per the instructions for the smartphone.

It is possible to connect one smartphone at a time. So if the BLUETOOTH LED (6)

is on (steady, not flashing) to indicate that a connection with a smartphone is already

established, no other connection, pairing or deletion tasks may be performed until

the current connection has been terminated.

Pairing a smartphone for Bluetooth connection

To pair a smartphone press the ActivSat Smart BLUETOOTH (6) pairing key and

release it: the BLUETOOTH LED (6) starts flashing (1 second on and 1 second off).

Press and

release:

the BLUE LED

starts flashing.

Open the “Portable antenna” page of the Teleco App on the smartphone; if requested,

press the “Pair” key (if the App is already on scroll the screen downward to force

reconnection).

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Teleco Activsat Smart User manual

Teleco Activsat Smart User manual

Teleco Activsat Smart User manual

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