Intermec PEN*KEY 6620 User manual

PEN*KEY



Model 6620

USER’S GUIDE

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P/N: 961-028-101

Revision A

March 1998

" NOTICE

This publication contains information proprietary to Intermec Technologies Corporation. It is

being supplied to you with the express understanding that the information contained herein is

for the benefit of the contracting party only, and may not be copied, distributed, or displayed to

third parties without the express written consent of Norand Corporation, and shall be returned

to Intermec Technologies Corporation upon written request. If a purchase, license, or nondis-

closure agreement has been executed, the terms of that agreement shall govern this document.

This publication is furnished for information only, and the information in it is subject to change

without notice. Although every effort has been made to provide complete and accurate

information, Intermec Technologies Corporation assumes no responsibility or liability for any

errors or inaccuracies that may appear in this document.

We welcome your comments concerning this publication. Although every effort has been made

to keep it free of errors, some may occur. When reporting a specific problem, please describe it

briefly and include the book title and part number, as well as the paragraph or figure number

and the page number.

Send your comments to: Intermec Technologies Corporation

Norand Mobile Systems Division

Publications Department

Norand Corporation

550 Second Street SE

Cedar Rapids, Iowa 52401



Registered trademark; Marca Registrada by Norand Corporation, Cedar Rapids, Iowa, U.S.A.



This publication printed on recycled paper.

Acknowledgements

AS/400, IBM, Microchannel, PS/2, and OS/2 are registered trademarks of

International Business Machines Corporation.

Borland C and C++ for Windows are trademarks of Borland International, Inc.

Ethernet is a trademark of Xerox Corporation.

MICRO-CLEAN II is a registered trademark of Fo resight International, Inc.

Microsoft, MS, MS-DOS, and Windows are r egistered trademarks and Visual Basic

for Windows, and Windows for Pen are trademarks of Microsoft Corporation.

6620 Hand-Held Computer User’s Guide i

CONTENTS

SECTION 1

General Information 1-1.................................

Introduction: About this Manual 1-1.....................

Summary of Sections 1-2.................................

Section 1 General Information 1-2....................

Section 2 Options and Accessories 1-2.................

Section 3 Operation 1-2..............................

Section 4 Maintenance 1-2...........................

Section 5 Vehicle Installation 1-2......................

Appendixes 1-2......................................

Computer Description 1-3................................

Portable Computers 1-3..............................

The PEN*KEY 6620 Computer 1-3....................

Software Compatibility 1-4...........................

Computer Description 1-4............................

Display 1-5......................................

Pen (input device) 1-6............................

Battery compartment 1-6.........................

Infrared window 1-6..............................

Connectors 1-6......................................

Serial Port 1-7...................................

DC power input jack 1-7..........................

Mini-DIN connector (keyboard) 1-7................

Docking connector 1-7............................

Antenna connector (terminal-to-dock) 1-8..........

Status indicators 1-11.................................

Controls 1-13.........................................

Scanner activation 1-13............................

Right mouse activation 1-13........................

Brightness/Contrast Control 1-13...................

Suspend or Resume Switch 1-13....................

Compartment doors 1-15..............................

Specifications 1-16.......................................

Physical 1-16.........................................

Environmental 1-16...................................

Electrical 1-16........................................

CONTENTS

"

ii 6620 Hand-Held Computer User’s Guide

SECTION 2

Options and Accessories 2-1............................

General Information 2-1.................................

Options 2-1.........................................

Accessories 2-1......................................

Options 2-2.............................................

Memory Upgrades 2-2...............................

Integrated Scanners 2-2..............................

Internal Modem 2-2..................................

PC Card Devices 2-2.................................

Hard Drive 2-2......................................

Accessories 2-3..........................................

Cigarette Lighter Adapter 2-3........................

AC Power Adapter 2-4...............................

External Battery Chargers 2-4........................

Docks 2-5...........................................

Vehicle D o c k 2-5.................................

Single Dock 2-5..................................

Using the Dock 2-5......................................

Features 2-5........................................

Multidock 2-6....................................

Using the Dock 2-6......................................

Docking the Computer 2-7............................

Insert Computer Into Dock 2-9....................

Dock Front Panel 2-10.............................

Undocking The Computer 2-10.....................

Docked Computer 2-11............................

Accessory Cables 2-12.................................

Tethered Pen 2-12....................................

Adjustable Handstrap 2-13............................

Relocating the Handstrap 2-13.....................

Keyed Snap (how to snap, and unsnap) 2-13.........

Adjusting the Handstrap 2-15......................

Closing the Handstrap 2-16........................

Neck or Shoulder Strap 2-17...........................

Opening or Closing the Strap 2-17..................

CONTENTS

"

6620 Hand-Held Computer User’s Guide iii

SECTION 3

Operation 3-1...........................................

General Information 3-1.................................

PC Cards 3-2...........................................

General Information 3-2.............................

Installing Cards 3-2..................................

Removing Cards 3-2.................................

Memory 3-4............................................

General Information 3-4.............................

Required Tools and Equipment 3-4....................

ESD Safety 3-4..................................

Hand Tools 3-5...................................

Precautions 3-5......................................

Memory Installation Procedures 3-6...................

Disassembly 3-6.................................

Installation and Reassembly 3-8...................

Batteries 3-10............................................

Main Battery Installation 3-10.........................

Charging 3-11........................................

On/Off Switch 3-12...................................

Input/Output 3-13........................................

Input 3-13...........................................

Keyboard Connector 3-13..........................

DC Power Jack 3-13...............................

Touch Input 3-13..................................

Using the Integrated Scanner 3-13.................

Tw o-Way Communication 3-14.........................

Telephone Connection 3-14.........................

Ethernet Connection 3-14..........................

Serial Communication 3-14........................

Infrared Communication 3-14......................

Remote Antenna Connector (optional) 3-14..........

Docking Connector 3-14...........................

Computer Start Up 3-15..................................

Start Up Procedures 3-15..............................

Restarting the Computer 3-16.............................

Warm Restart 3-16....................................

Cold Restart 3-16.....................................

Operation 3-16.......................................

CONTENTS

"

iv 6620 Hand-Held Computer User’s Guide

SECTION 4

Maintenance 4-1........................................

Introduction 4-1.........................................

Maintenance Procedures 4-1.............................

Batteries 4-1........................................

Main Battery Pack 4-2...............................

Storage and Shipping 4-2.........................

Battery Pack Information 4-2.....................

Gas Gauge Recalibration 4-2......................

Battery Capacity 4-3.............................

Backup Battery 4-4..................................

Display 4-4..........................................

Battery Connectors 4-4...............................

Cleaning Instructions 4-4................................

Case and Display 4-4................................

Factory Service 4-5......................................

SECTION 5 5-1..........................................

Vehicle Installation 5-1..................................

Vehicle Dock Installation 5-1.............................

Tools Required 5-2...................................

Installation Procedures 5-2...........................

Introduction to Vehicle Installation 5-3....................

Power Cable Routing 5-4.................................

Cable Length 5-4....................................

Cable installation 5-4................................

Guidelines 5-4..........................................

Battery Cable Connections 5-5...........................

Battery Cable Completion 5-5.........................

Cut and Strip the Battery Cable 5-5...................

Prepare the Cable Ends 5-6.......................

Connection to Side-mounted Terminals 5-7.........

Connection to Top-mounted Terminals 5-8..........

Secure the Power Cable 5-9...........................

Fasten Ground Cable 5-9.............................

Mechanical Installation 5-10..............................

Attach Mounting Plate 5-10........................

Install Mount 5-10................................

CONTENTS

"

6620 Hand-Held Computer User’s Guide v

Final Connections 5-12...................................

Vehicle Dock Alone 5-12...............................

Vehicle D ock and Printer 5-12.........................

Connections 5-12.....................................

Power Connector 5-12.............................

Ethernet Connection 5-13..........................

COM Serial Ports (COM1, COM2) 5-13..............

LPT1 -- Printer Port 5-13..........................

Keyboard, Mouse 5-13.............................

AUX Connector 5-13..............................

Radio Antenna Connector 5-13.....................

VGA Connector 5-13...............................

FIGURES

Figure 1-1 The 6620 Computer 1-5......................

Figure 1-2 Visible Connectors 1-8........................

Figure 1-3 Concealed Connectors 1-9.....................

Figure 1-4 PC Card Access 1-10...........................

Figure 1-5 Status Indicator LEDs 1-11.....................

Figure 1-6 Controls 1-14..................................

Figure 1-7 Compartment Doors 1-15.......................

Figure 2-1 Cigarette Lighter Adapter 2-3.................

Figure 2-2 AC Power Adapter 2-4.........................

Figure 2-3 Docking Detail 2-8............................

Figure 2-4 Insert Computer into Dock 2-9.................

Figure 2-5 Docked Computer 2-11.........................

Figure 2-6 Tethered Pen 2-12..............................

Figure 2-7 Adjustable Handstrap 2-14......................

Figure 2-8 Adjusting the Handstrap 2-15...................

Figure 2-9 Closing the Handstrap 2-16.....................

Figure 2-10 Neck or Shoulder Strap 2-17...................

Figure 3-1 PC Card Compartment Door 3-3................

Figure 3-2 PC Card Slots 3-3.............................

Figure 3-3 Prepare Computer for Upgrades 3-5............

Figure 3-4 RAM and FLASH Access 3-6...................

Figure 3-5 Remove Memory Boards 3-7...................

Figure 3-6 Install FLASH Board 3-8......................

Figure 3-7 Reinstall DRAM Board 3-9.....................

Figure 3-8 Install Main Battery 3-10.......................

Figure 3-9 Charging Configurations 3-11...................

Figure 3-10 On/Off Switch 3-12...........................

Figure 4-1 Battery Pack Capacity Check 4-3...............

CONTENTS

"

vi 6620 Hand-Held Computer User’s Guide

Figure 5-1 Strip the Battery Cable 5-5....................

Figure 5-2 Prepare Cable Ends 5-6.......................

Figure 5-3 Side-Mount Battery Terminals 5-7..............

Figure 5-4 Top-Mount Battery Terminals 5-8..............

Figure 5-5 Secure Cable 5-9..............................

Figure 5-6 Adjustable Mount 5-11.........................

Figure 5-7 Composite of ALL Dock Connectors 5-14.........

TABLES

Table 1-1 Status Indicators 1-12.........................

Table 2-1 Dock Indicator LEDs 2-10......................

Table 5-1 Parts List 5-2.................................

6620 Hand-Held Computer User’s Guide 1-1

Section 1

General Information

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Introduction: About this Manual

This manual is divided into five sections plus appendixes.

Sections 1, 2, 3, and 4 are for the end-user, while Section 5

is intended for the vehicle installation technician. The

main sections are:

"

Section 1 General Information

"

Section 2 Options and Accessories

"

Section 3 Operation

"

Section 4 Maintenance

"

Section 5 Vehicle Installation

SECTION 1

" General Information

1-2 6620 Hand-Held Computer User’s Guide

Summary of Sections

Section 1, General Information

Tells how this manual i s organized, contains a summary of

each section, and describes the terminal.

Section 2, Options and Accessories

Depicts and describes options and accessories.

Section 3, Operation

Tells how to put the unit into operation for the first time.

Section 4, Maintenance

This section contains care and maintenance instructions .

Section 5, Vehicle Installation

This section tells how to wire and install a vehicle mount.

SECTION 1

" General Information

6620 Hand-Held Computer User’s Guide 1-3

Computer Description

Por t able Computers

Hand-Held Computers are used by mobile workers to quick-

ly and accurately capture information, print reports, dis-

patch competitive analysis, and to support field mainte-

nance and sales automation.

Technical advancements help make today’s hand-held com-

puters suitable for many other uses.

These units are battery operated, making them extremely

portable and well-suited for utility, public safety, t rans-

portation, and field service operations.

Typically, programs or data are loaded (“downloaded”) into

the hand-held computer from a PC or mainframe. Depend-

ing upon the options built into the computer, entries are

made via screen contact, a keyboard or a scanner. The

hand-held computer typically contains (or can access) a da-

tabase with customer and product information. It does cal-

culations based on product movement, sends information to

a printer, and often sends data to a host computer in real

time or at the end of the work day.

The PEN*KEY

R

RR

R

6620 Computer

The 6620 Hand-Held Computer is a versatile portable data

collection device. It has a large, easily-read display, pen-

based data entry, and the power and speed provided by an

AMD X5-133 MHz processor. With extensive memory op-

tions and the Windows 95 operating system, the 6620 Com-

puter is a powerful, full-function PC with all of the rugged-

ness and p ortablility we design into every product.

SECTION 1

" General Information

1-4 6620 Hand-Held Computer User’s Guide

Software Compatibility

Norand equips the computer with software for battery

charging and for communicating to peripheral devices. The

computer also has a software interface f or display control

when using windows-type programs.

Since the computer uses the Windows 95 operating system,

there are many general programs and publications avail-

able for use with the computer.

Computer Description

The following illustrations and text will familiarize you

with the external features of the 6620 Computer.

At the beginning of each work day, inspect the unit and

make sure that the following components are secure:

"

Battery compartment door

"

PC card compartment door

"

Special pen

"

Handstrap

"

External connectors

"

Optional accessory pod

Correct any problems discovered during this inspection be-

fore using the computer.

SECTION 1

" General Information

6620 Hand-Held Computer User’s Guide 1-5

Figure 1-1

The 6620 Computer

1. Display

2. Tethered pen

3. Battery compartment

4. Docking connector

5. Infrared window

1

3

5

2

4

Display

The display shows computer or battery status messages,

entries, the most recent scan, customer or product lists, cal-

culations, and p rompts that require a response from you.

The cursor c ontrols can be shifted to let you adjust the dis-

play brightness and contrast (monochrome display only) for

best viewing.

SECTION 1

" General Information

1-6 6620 Hand-Held Computer User’s Guide

Pen

(input device)

You c an use a scanner or the special pen provided with the

computer to make manual entries. The special (passive)

pen has a unique tip designed to reduce touch-screen wear

and scratching. This pen normally performs the function of

the left mouse button; k eys located near the display on the

computer allow you to change the pen function to that of a

right mouse button.

Battery compartment

The easy-access battery compartment contains a recharge-

able battery pack. This is a “smart” battery pack because it

has internal electronics that monitor and can report the

condition of the battery pack. A sensor in the battery

compartment detects when the door is in place and fully

latched: the unit will not w ork unless the door is latched.

Infrared window

An infrared serial port (IrDA standard) provides a wireless,

two-way, line-of-sight communication path between the

computer and peripheral devices.

Connectors

There are six external connectors at various locations (see

figures 1-1 and 1-3) on the Model 6620 Computer. An RJ-45

jack connects to an optional internal modem (jack is pres-

ent, whether a modem is installed, or not). Other connectors

include a 9-pin serial port, DC power input jack, a mini-

DIN keyboard connector, a dock ing connector, and a termi-

nal-to-dock antenna connector

SECTION 1

" General Information

6620 Hand-Held Computer User’s Guide 1-7

Serial Port

This 9 -pin D-subminiature connector supports RS-232 sig-

nals for t wo-way communication between peripheral de-

vices and is capable of supporting a 5 volt bar code scanner.

When the computer is docked, these same signals are car-

ried on the docking connector and are accessed via the

RS-232 port on the dock.

DC power input jack

This jack allows you to power and recharge the computer

from either an external 12 volt ac--dc power supply or an

adapter cable t o a vehicle cigarrette lighter socket or auxil-

iary power source.

Mini-DIN connector

(keyboard)

This 6-pin miniature DIN connector directly supports PS/2

or PC AT keyboards through an adapter cable. Keyboard

signals are also available on the docking connector to per-

mit the use of an external keyboard when the computer is

docked. You can connect a wedge-type scanner or mouse to

the computer via the keyboard connector. A special adapter

is required to connect a standard, off-the -shelf mouse.

Docking connector

This connector provides a reliable electrical interface be-

tween the computer and a vehicle or fixed-mount docking

station. Both two-way communication signals and power

for operating and recharging the battery pack pass through

this connector.

SECTION 1

" General Information

1-8 6620 Hand-Held Computer User’s Guide

Antenna connector

(terminal-to-dock)

This connector mates with a connector in the dock for use

with an external, remotely-located radio antenna.

Figure 1-2

Visible Connectors

1. DC power input jack

2. Keyboard connector

3. Docking connector

4. Antenna connector

(terminal-to-dock)

1

4

2

3

SECTION 1

" General Information

6620 Hand-Held Computer User’s Guide 1-9

This may be incorrect!

Figure 1-3

Concealed Connectors

1

2

3

1. 9-pin RS-232 male D-sub

2. On/Off switch

3. RJ-45 (lift flap to access phone jack)

4. PC Card access door

4

SECTION 1

" General Information

1-10 6620 Hand-Held Computer User’s Guide

Figure 1-4

PC Card Access

1. PC Card slots

1

SECTION 1

" General Information

6620 Hand-Held Computer User’s Guide 1-11

Status indicators

Three bi-color light-emitting diode (LED) indicators located

between keys on the front panel tell you the status of vari-

ous power sources for the computer. A fourth LED comes

on (green only) whenever the optional hard drive is being

accessed. Figure 1-5 identifies each of these LEDs.

Table 1-1 shows the meanings for each indicator.

Figure 1-5

Status Indicator LEDs

1. Backup (“rese rve”) battery

2. Main battery

3. External power

4. Internal hard drive

1

2

3

4

SECTION 1

" General Information

1-12 6620 Hand-Held Computer User’s Guide

Table 1 -1

Status Indicators

Indicator (LED)

Condition Meaning

Backup Battery

OFF unit in Suspend mode

GREEN b/u battery charged;

running, or external power

blinking

GREEN

b/u battery charging; run-

ning or on external power

AMBER running off backup battery,

capacity exceeds 20 percent

blinking

AMBER

running off backup battery,

capacity under 20 percent

Main Battery

OFF unit in Suspend mode

GREEN main battery charged; run-

ning or on charge power

blinking

GREEN

main battery charging; run-

ning or on charge power

AMBER running off main battery,

capacity exceeds 20 percent

blinking

AMBER

running off main battery,

capacity under 20 percent

External Power

OFF On/Off switch is OFF

GREEN running on external power

blinking

GREEN

unit in suspend; running or

on charge power

AMBER ON, running off battery

blinking

AMBER

unit in Suspend mode, no

external power applied

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Intermec PEN*KEY 6620 User manual

Intermec PEN*KEY 6620 User manual

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