vi IC-304 Print Controller 2.0 for the bizhub PRO C6500 Printer Service Manual
3.1.2 Using the Configuring Tools............................................................................................................................................... 62
3.2 General Diagnostic Tools................................................................................................................................................................. 70
3.2.1 PC Health Monitoring .......................................................................................................................................................... 70
3.2.2 POST (Power On Self Test)................................................................................................................................................. 71
3.3 IC-304 Print Controller Hardware Diagnostics Software ....................................................................................................... 72
3.3.1 Activating the Diagnostics Software................................................................................................................................ 73
3.3.2 The Diagnostics Window.................................................................................................................................................... 73
3.3.3 Main Menu Options ............................................................................................................................................................. 74
3.3.4 Board Diagnostics ................................................................................................................................................................. 77
3.3.5 Performing a Diagnostic Test............................................................................................................................................. 77
3.4 Troubleshooting ................................................................................................................................................................................. 78
3.4.1 IC-304 Print Controller Does Not Turn On.................................................................................................................... 79
3.4.2 IC-304 Print Controller Turns On, No Operating System......................................................................................... 80
3.4.3 IC-304 Print Controller Does Not Execute Commands............................................................................................. 80
3.4.4 Memory Problems ................................................................................................................................................................. 81
3.4.5 Monitor Problems .................................................................................................................................................................. 81
3.4.6 Common Problems ............................................................................................................................................................... 82
3.4.7 FusionIN to Printer Cable Faults........................................................................................................................................ 82
3.4.8 General Power Checkout..................................................................................................................................................... 84
3.4.9 Temperature Checkout........................................................................................................................................................ 84
3.4.10 Error Messages...................................................................................................................................................................... 84
3.4.11 Collecting Data Log Files..................................................................................................................................................... 86
3.4.12 Formatting the Image Disk ................................................................................................................................................. 87
4 Hardware and Maintenance Repairs 89
4.1 System Components........................................................................................................................................................................ 90
4.2 Spare Parts List .................................................................................................................................................................................... 91
4.3 Before You Begin................................................................................................................................................................................ 92
4.3.1 System Reliability Considerations .................................................................................................................................... 92
4.3.2 SATA2 Hard Disk Drives and Controller Technology ................................................................................................. 92
4.4 Removing and Replacing the Side Cover and Front Panel ....................................................................................................... 93
4.4.1 Removing the Side Cover .................................................................................................................................................... 93
4.4.2 Returning the Side Cover..................................................................................................................................................... 94
4.4.3 Removing the Front Panel ................................................................................................................................................... 94
4.4.4 Returning the Front Panel.................................................................................................................................................... 96
4.5 Working with Boards (Adapters) .................................................................................................................................................. 97
4.5.1 Visual Inspection................................................................................................................................................................... 97
4.5.2 Removing and Installing the FusionIN Board and Memory Modules ...................................................................... 98
4.5.3 Removing and Installing System Board Memory Modules ....................................................................................... 101
4.6 Working With the System Board................................................................................................................................................. 103
4.6.1 System Board Internal Cable Connectors..................................................................................................................... 103
4.6.2 System Board External-Port Connectors ...................................................................................................................... 104
4.6.3 Removing the System Board ............................................................................................................................................ 104
4.6.4 Installing a New System Board ........................................................................................................................................ 105
4.6.5 Removing and Installing the Central Processing Unit (CPU) .................................................................................. 109
4.6.6 Removing and Installing the Battery ............................................................................................................................... 116
4.7 Removing and Installing the DVD-RW Drive ............................................................................................................................ 118
4.7.1 Removing the DVD-RW Drive.......................................................................................................................................... 118
4.7.2 Installing the DVD-RW Drive ........................................................................................................................................... 119
4.8 Removing and Installing a Hard Disk Drive................................................................................................................................ 119
4.8.1 Removing a Hard Disk Drive ............................................................................................................................................. 119
4.9 Removing and Installing the Power Supply ................................................................................................................................ 121
4.9.1 Removing the Power Supply.............................................................................................................................................. 121
4.9.2 Installing the Power Supply .............................................................................................................................................. 122
4.10 Removing and Installing the Rear Fan......................................................................................................................................... 123
4.10.1 Removing the Rear Fan...................................................................................................................................................... 123
4.10.2 Installing the Rear Fan........................................................................................................................................................ 124