IBM SurePOS 300 33 Series Installation guide

SurePOS 300

Operating System Installation Guide

Models 33x and x4x

GA27-4360-01



SurePOS 300

Operating System Installation Guide

Models 33x and x4x

GA27-4360-01



Note

Before using this information and the product it supports, be sure to read the general information under “Notices” on page

43.

March 2009

You can order IBM publications through your IBM representative or the IBM branch office that serves your locality.

Requests for copies of this publication and for technical information about IBM products should be made to your IBM

Marketing Representative. Publications are not stocked at the address that is given below.

This publication is available on the IBM Retail Store Solutions Web site.

1. Go to www.ibm.com/solutions/retail/store.

2. Select Support at the left side of the Web page.

3. Select Publications.

A form for reader’s comments is provided at the back of this publication. If the form has been removed, address your

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with IBM Corp.

Contents

Figures ............................v

About this guide ........................vii

Who should read this guide ....................vii

How this guide is organized ....................vii

Related publications .......................vii

Providing feedback .......................ix

Summary of changes ......................xi

Part 1. Models E3H, 33H and 330 .......................1

Chapter 1. Operating System Pre-Installation Procedures ........3

BIOS Update and Configuration ...................3

Chapter 2. Installing Windows 2000 .................5

Requirements ..........................5

Configuring the Windows 2000 Professional Setup Diskettes ........5

Configuring BIOS Setup ......................6

Installing the Operating System ...................7

Chapter 3. Installing Windows XP..................9

Requirements ..........................9

Configuring BIOS Setup ......................9

Installing the Operating System ...................9

Chapter 4. Installing the Windows 2000/Windows XP Drivers ......11

SurePOS 300 Required Drivers ...................11

Chapter 5. Installing Windows Embedded for Point Of Service on SurePOS

300 (Models E3H, 33H and 330) .................13

Contents of files to be placed on WEPOS Install CDs for SurePOS 300 ....16

Chapter 6. Installing the IBM Retail Environment for SUSE LINUX ....19

Chapter 7. Troubleshooting....................21

Part 2. Models x4x ..............................23

Chapter 8. Operating System Pre-Installation Procedures for x4x .....25

BIOS Update and Configuration...................25

Chapter 9. Installing Windows XP/Vista for Models x4x .........27

Requirements .........................27

Configuring BIOS Setup .....................27

Installing the Operating System ...................27

Chapter 10. Installing the Windows XP/Vista Drivers for Models x4x....29

SurePOS 300 Required Drivers ...................29

Chapter 11. Installing WePOS and POSReady for Models x4x ......31

Requirements .........................31

Configuring BIOS Setup .....................31

Installing the Operating System ...................31

Chapter 12. Installing the WePOS and POSReady Drivers for Models x4xs 33

SurePOS 300 Required Drivers ...................33

Chapter 13. Installing the IBM Retail Environment for SUSE LINUX ....35

Chapter 14. Troubleshooting Models x4x ..............37

Troubleshooting Configuration Issues ................38

USB memory key/USB CD-ROM drive are unable to boot ........38

Part 3. Appendixes..............................41

Notices ...........................43

Trademarks ..........................44

iv SurePOS 300: Operating System Installation Guide Models 33x and x4x

Figures

1. System Information Window ...........................6

vi SurePOS 300: Operating System Installation Guide Models 33x and x4x

About this guide

This guide describes how to install the base operating system environment on the

SurePOS 300 Models 33x and x4x. From this point on, these models will be

referred to as SurePOS 300.

Who should read this guide

This guide is intended for the person who will install the operating system for the

SurePOS 300.

How this guide is organized

This guide is organized in two parts:

vPart 1 contains information for SurePOS Model 33x.

vPart 2 contains information for SurePOS Models x4x.

Related publications

The following IBM publications are also available from the IBM Retail and Store

Solutions web site at http://www.ibm.com/solutions/retail/store/support.

vIBM SurePOS 300 - Technical Reference

vSurePOS 300-33x: Installation and Service Guide, GA27-7355

vSurePOS 300 Installation and Service Guide for 4810/4910 Models x4x,

G362–0560

vSafety Information – Read This First, GA27-4004

Diagnostic programs that are media independent are downloadable from the IBM

Retail and Store Solutions web site at www.ibm.com/solutions/retail/store/.Ask your

questions in the TechLine section located at the bottom of this webpage. The use of

generic drivers from manufacturer web sites is not recommended nor supported.

viii SurePOS 300: Operating System Installation Guide Models 33x and x4x

Providing feedback

Your feedback is important in helping IBM provide accurate and high-quality

information.

To provide feedback:

vGo to http://www.ibm.com/solutions/retail/store. Click Support, then click

Publications. Click the publication comments within the introductory text.

Provide the requested information and your comments. Be sure to include the

name and form number of the document in the [Publication ID] field.

vYou can mail your comments to:

IBM Corporation Retail Store Solutions

Information Development Department ZBDA

P.O. Box 12195 Research Triangle Park,

North Carolina 27709 USA

Be sure to include the name and form number of the document.

If applicable, include a reference to the specific location of the text (for example, the

page or table number) on which you are commenting.

Between major revisions of this document, there might be minor technical updates.

The latest version of this document is available on the Retail Store Solutions Web

site at www.ibm.com/solutions/retail/store/support/publications/.

xSurePOS 300: Operating System Installation Guide Models 33x and x4x

Summary of changes

March 2009

This publication contains two parts:

Part 1 contains information relating to Models E3H, 33H, and 330.

Part 2 contains information relating to the Models x4x. All of the information in Part

2 is new for this release.

xii SurePOS 300: Operating System Installation Guide Models 33x and x4x

Part 1. Models E3H, 33H and 330

2SurePOS 300: Operating System Installation Guide Models 33x and x4x

Chapter 1. Operating System Pre-Installation Procedures

You should begin the operating system installation with the system in a known good

state. The following procedure ensures this state.

BIOS Update and Configuration

1. Before beginning, obtain the latest BIOS update for the SurePOS 300 from the

IBM Retail Store Solutions support page, www.ibm.com/solutions/retail/store/

support/.

2. After updating the BIOS, choose Load Optimized Defaults in BIOS setup.

4SurePOS 300: Operating System Installation Guide Models 33x and x4x

Chapter 2. Installing Windows 2000

Windows 2000 presents some challenges when installing the operating system if

the IDE CD-ROM option is not installed on your SurePOS 300 terminal. However,

you can easily modify the Windows 2000 installation media to support the SurePOS

300. The instructions below outline the procedure, which can be used to install the

operating system.

Requirements

vWindows 2000 Professional CD-ROM

vWindows 2000 Professional Setup Boot Diskettes (4 diskettes created by the

CD-ROM). If you do not have these disks, you can create them using

MAKEBOOT.EXE, located in the \bootdisk folder on the CD-ROM

vUSB or PS/2 Keyboard and Mouse

vExternal USB Floppy Disk Drive

vExternal USB CD-ROM Drive (if IDE CD-ROM option is not present)

vSATA Driver Disk (download from RSS support http://www.ibm.com/solutions/

retail/store/support)

Configuring the Windows 2000 Professional Setup Diskettes

Note: This section only applies to SurePOS 300 systems without the internal IDE

CD-ROM option.

Support for the IBM USB CDROM drive is not included in the operating system by

default. This is because the USB vendor ID and device ID do not match the list of

supported devices in the setup diskettes. Therefore, it must be included in the

Windows 2000 Professional setup diskettes. Follow the directions below to

configure the setup diskettes.

1. Insert Windows 2000 Professional setup diskette # 1.

2. Open TXTSETUP.SIF in a text editor.

3. Under the HardwareIdsDatabase section, add one of the following lines:

IBM USB CDRom Drive (02N8239 / 33L5151)

USB\VID_04B3&PID_4427 = "usbstor" ;IBM USB CD-ROM VID/PID P/N

33L5151

IBM USB CDRW/DVD Drive (73P4516)

USB\VID_04DA&PID_0D0E = “usbstor” ;IBM USB Combo P/N 73P4516

4. If you do not have the Hardware ID for the specific CD-ROM device you are

using, you can locate the MachingDeviceID key using the Windows System

Information utility:

a. Plug the USB drive into any Windows XP or 2000 system. Wait until the

system has detected the drive, and it is functional.

b. Open System Information, and look for the device you connected, under

USB.

c. Record the value for the PNP Device ID of your new device.

d. Enter the Vendor and Product ID into the TXTSETUP.SIF file using the

following format:

“MatchingDeviceId” = “usbstor” ;Drive Description

Table 1. Vendor/Product ID for Windows 2000 Professional Setup

“MatchingDeviceId” Value from PNP Device ID

= “usbstore” Leave as is, including quotes and spaces

;Drive Description May be any text you like to identify your

device.

5. Save TXTSETUP.SIF and exit the text editor.

Configuring BIOS Setup

1. Power on the system and enter BIOS setup by pressing the DEL key during

POST.

2. Enter the Advanced BIOS Features menu.

3. Under the Boot Device selections, make the following changes:

vFirst Boot Device = USB-FDD

vSecond Boot Device = HDD-0

Figure 1. System Information Window

6SurePOS 300: Operating System Installation Guide Models 33x and x4x

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IBM SurePOS 300 33 Series Installation guide

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