IBM SAN32M1 Installation and Service Manual

IBM TotalStorage SAN32M1 Switch

Installation and Service Manual

GC26-7665-01



IBM TotalStorage SAN32M1 Switch

Installation and Service Manual

GC26-7665-01



Second Edition (February 2005)

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Contents

Chapter 1 General information

Switch description ...............................................................................1

Switch management.....................................................................2

Error-Detection, reporting, and serviceability features...........5

Zoning feature...............................................................................7

Multiswitch fabrics.......................................................................7

Switch specifications ...........................................................................9

Management server....................................................................11

Ethernet hub (optional)..............................................................13

SANpilot interface......................................................................13

Maintenance approach......................................................................14

Remote workstation configurations................................................15

Minimum remote console hardware specifications...............17

Field-replaceable units ......................................................................18

SFP transceivers ..........................................................................20

Cooling fans.................................................................................21

Power supplies............................................................................21

Connectors and indicators................................................................21

Initial Machine load button.......................................................22

Ethernet LAN connector............................................................22

Power and system error LEDs ..................................................22

FRU status LEDs.........................................................................23

Maintenance port........................................................................23

Software diagnostic features ............................................................23

SAN management application..................................................24

Element manager description .........................................................25

Using the Element Manager.............................................................28

Using dialog boxes ....................................................................28

Keyboard navigation..................................................................28

Hardware view ...........................................................................29

Window layout and function....................................................29

Closing the Element Manager...................................................44

SANpilot diagnostics .................................................................45

SNMP trap message support ....................................................46

E-Mail and call-home support ..................................................47

Tools and test equipment..................................................................47

Tools supplied with the switch.................................................48

Tools supplied by service personnel........................................49

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Chapter 2 Installation tasks

Factory defaults ..........................................................................51

Installation options............................................................................ 54

Summary of installation tasks.......................................................... 55

Task 1: Verify installation requirements ......................................... 56

Task 2: Unpack, inspect, and install the Ethernet hub (optional)57

Unpack and inspect the Ethernet hub ..................................... 58

Desktop installation ................................................................... 58

Rack-Mount installation ............................................................ 60

Task 3: Unpack, inspect, and install the switch.............................62

Unpack and inspect the switch.................................................62

Desktop installation ................................................................... 63

Rack-Mount installation ............................................................ 64

Task 4: Configure network information .........................................64

Task 5: LAN-Connect the switch ..................................................... 71

Task 6: Unpack, inspect, and install the management server...... 71

Task 7: Configure management server password and network

addresses............................................................................................. 75

Configure Password...................................................................76

Configure private LAN addresses ...........................................77

Configure public LAN Addresses (optional) .........................78

Task 8: Configure management server information.....................80

Access the management server desktop ................................. 80

Configure management server names.....................................82

Configure gateway and DNS server addresses ..................... 85

Task 9: Configure Windows 2000 users..........................................88

Change default administrator password ................................89

Add a new user........................................................................... 90

Change user properties..............................................................92

Task 10: Set management server date and time ............................94

Task 11: Configure the call-home feature (optional)..................... 96

Task 12: Assign user names and passwords .................................. 97

Task 13: Configure the switch to the management application 101

Task 14: Record or verify management server restore information

103

Task 15: Verify switch-to-management server communication 105

Task 16: Configure PFE Key (optional).........................................106

Task 17: Configure management server (optional)..................... 109

Configure OSMS....................................................................... 109

Installation................................................................................. 109

Configure FMS.......................................................................... 110

SANtegrity™binding features................................................ 112

Fabric binding ........................................................................... 112

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Contents

Switch binding...........................................................................113

Flexport..............................................................................................119

Open trunking ..................................................................................119

Open trunking log.....................................................................124

Task 18: Set switch date and time ..................................................124

Set date and time manually.....................................................125

Periodically synchronize date and time ................................126

Task 19: Configure SAN32M1 Element Manager applications 126

Configure switch identification ..............................................127

Task 20: Configure switch operating parameters........................128

Switch parameters.....................................................................129

Task 21: Configure fabric operating parameters..........................131

Fabric parameters......................................................................132

Configure ports (open systems mode)...................................134

Configure ports (FICON mode)..............................................136

Configure port addresses (FICON mode) .............................138

Configure SNMP trap message recipients ............................141

Configure and enable E-mail notification .............................142

Configure and enable Ethernet events...................................143

Configure and enable call-home event notification.............144

Configure threshold alerts.......................................................145

Procedures..................................................................................146

Task 22: Configure open trunking .................................................152

Task 23: Test remote notification (optional)..................................152

Task 24: Back up configuration data..............................................153

Task 25: Configure the switch from the SANpilot Interface

(optional) ...........................................................................................157

Configure switch ports.............................................................159

Configure switch identification ..............................................161

Configure date and time ..........................................................162

Configure operating parameters.............................................163

Configure fabric parameters....................................................165

Configure Network Information ............................................168

Configure SNMP.......................................................................170

Enable or Disable the CLI ........................................................172

Enable or Disable Host Control ..............................................173

Configure User Rights..............................................................174

Configure Port Binding............................................................176

Configure Switch Binding .......................................................177

Configure Fabric Binding ........................................................178

Enable or Disable Enterprise Fabric Mode............................180

Configure OpenTrunking ........................................................181

Install PFE Keys (Optional) .....................................................184

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Task 26: Cable Fibre Channel Ports...............................................186

Task 27: Connect Switch to a Fabric Director (Optional) ........... 187

Chapter 3 Diagnostics

Maintenance analysis procedures .................................................191

Factory defaults ........................................................................191

Quick start .................................................................................191

MAP 0000: Start MAP ..................................................................... 195

MAP 0100: power distribution analysis ....................................... 218

MAP 0200: POST, reset, or IPL failure analysis........................... 224

MAP 0300: console application problem determination............226

MAP 0400: loss of console communication..................................235

MAP 0500: fan and CTP card failure analysis ............................. 256

MAP 0600: port failure and link incident analysis...................... 261

MAP 0700: fabric, ISL, and segmented port problem

determination................................................................................... 281

MAP 0800: server hardware problem determination................. 297

Chapter 4 Repair information

Factory defaults ........................................................................305

Procedural notes ..............................................................................306

Using log information.....................................................................307

EFC audit log............................................................................. 308

EFC event log ............................................................................ 308

EFC session log ......................................................................... 309

EFC product status log ............................................................ 309

EFC fabric log............................................................................ 310

Audit log.................................................................................... 311

Event log.................................................................................... 311

Hardware log ............................................................................ 312

Link incident log....................................................................... 314

Threshold alert log ...................................................................315

SANpilot logs............................................................................318

Using views ......................................................................................320

Port list view ............................................................................. 320

FRU list view ....................................................................................322

Node list view ...........................................................................324

Performance view..................................................................... 325

Zone set view ............................................................................325

Performing port diagnostics .......................................................... 327

Port LEDs................................................................................... 327

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Contents

Hardware view..........................................................................328

Performance view .....................................................................332

Perform loopback tests.............................................................334

Perform channel wrap test.......................................................338

Swapping ports.................................................................................339

Collecting maintenance data ..........................................................340

SANpilot interface ....................................................................341

EFC server..................................................................................343

Clean fiber-optic components ........................................................345

Power-On procedure .......................................................................346

Power-Off procedure .......................................................................347

Reset or IPL the switch....................................................................347

Reset the switch.........................................................................348

IPL the switch............................................................................349

Set the switch online or offline.......................................................349

Set online state...........................................................................350

Set offline state...........................................................................350

Block and unblock ports..................................................................351

Block a port ................................................................................351

Unblock a port...........................................................................352

Manage firmware versions .............................................................353

Determine a switch firmware version....................................353

Add a firmware version...........................................................354

Modify a firmware version description.................................357

Delete a firmware version........................................................358

Download a firmware version to a switch ............................358

Manage configuration data.............................................................361

Back up the configuration........................................................362

Restore the configuration.........................................................363

Reset configuration data ..........................................................364

Install or upgrade software.............................................................365

Chapter 5 FRU removal and replacement

Remove and replace FRUs..............................................................369

FRUs............................................................................................369

Procedural notes........................................................................369

RRP: SFP transceiver........................................................................370

Removal......................................................................................370

Replacement...............................................................................371

RRP: power supply ..........................................................................372

Removal......................................................................................372

Replacement...............................................................................373

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RRP: cooling fan FRU...................................................................... 374

Removal ..................................................................................... 374

Replacement.............................................................................. 375

RRP: CTP card - switch replacement ............................................376

Replacing a failed switch.........................................................376

Chapter 6 Illustrated parts breakdown

Front-Accessible FRUs .................................................................... 379

Rear-Accessible FRUs...................................................................... 380

Power plugs and receptacles..........................................................382

Miscellaneous parts.........................................................................385

Appendix A Messages

Element Manager messages ..........................................................387

A.................................................................................................. 387

C .................................................................................................. 389

D.................................................................................................. 399

E................................................................................................... 400

F................................................................................................... 402

I.................................................................................................... 404

L................................................................................................... 410

M .................................................................................................410

N.................................................................................................. 411

O.................................................................................................. 412

P................................................................................................... 412

R .................................................................................................. 414

S................................................................................................... 414

T................................................................................................... 416

U.................................................................................................. 421

Y .................................................................................................. 421

Appendix B Event code tables

System events (000 through 199) .................................................. 425

Power supply events (200 through 299) ......................................443

Fan module events (300 through 399) .......................................... 448

CTP card events (400 through 499) ..............................................454

Port module events (500 through 599) .........................................468

MPC module events (600 through 699) .......................................489

CMM module events (800 through 899) ...................................... 495

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Contents

Appendix C Restore EFC servers

Requirements ...................................................................................501

Restore EFC server procedure .......................................................502

Appendix D Consolidating EFC servers in a multiswitch fabric

Overview...........................................................................................506

Required EFC manager version..............................................508

IP address assignment..............................................................509

Consolidating EFC servers .............................................................511

Common steps for all configurations.....................................511

Private LAN connection...........................................................516

Private and public LAN connection.......................................519

Reconfiguring a client PC after an EFC server failure................521

Notices ..........................................................................................................................523

Trademarks........................................................................................524

Electronic emission notices, certifications, other notices (replace

as appropriate-below are typical statements included in most

books).................................................................................................525

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Figures

1 Out-of-Band product management ............................................................... 4

2 Management server ....................................................................................... 12

3 24-Port Ethernet hub ...................................................................................... 13

4 Typical network configuration (one Ethernet connection) ..................... 16

5 Typical network configuration (two Ethernet connections) ................... 17

6 Switch (front view) ....................................................................................... 19

7 Switch (rear view) ......................................................................................... 20

8 Multimode and Singlemode wrap plugs ................................................... 48

9 Fiber-Optic protective plug ........................................................................... 48

10 Null modem cable .......................................................................................... 49

11 Stacked Ethernet hubs ................................................................................... 59

12 Patch cable and MDI selector configuration .............................................. 60

13 Mounting bracket installation (Ethernet hub) ........................................... 61

14 Rack installation (Ethernet hub) ................................................................... 61

15 Connection description dialog box .............................................................. 67

16 Connect to dialog box .................................................................................... 67

17 COMn (COM1 or COM2) dialog box .......................................................... 68

18 Hyperterminal window ................................................................................. 69

19 Disconnect confirmation message box ........................................................ 70

20 Save session device confirmation box ......................................................... 70

21 1U management server connections ............................................................ 73

22 LCD panel during boot sequence ................................................................ 74

23 LCD panel (password entry) ........................................................................ 76

24 LCD panel (new password) .......................................................................... 76

25 LCD panel (save change) .............................................................................. 76

26 LCD panel (password entry) ........................................................................ 77

27 LCD panel (LAN 2 IP address) .................................................................... 77

28 LCD panel (save change) .............................................................................. 77

29 LCD panel (LAN 2 subnet mask) ................................................................. 78

30 LCD panel (save change) .............................................................................. 78

31 LCD panel (password entry) ........................................................................ 78

32 LCD panel (LAN 1 IP address) .................................................................... 79

33 LCD panel (save change) .............................................................................. 79

34 LCD Panel (LAN 1 subnet mask) ................................................................. 79

35 LCD panel (save change) .............................................................................. 79

36 VNC authentication screen ........................................................................... 81

37 Welcome to windows dialog box ................................................................. 81

38 Log on to windows dialog box ..................................................................... 82

39 SANavigator log in or EFCM log in dialog box ......................................... 82

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40 Control panel window .................................................................................. 83

41 System properties dialog box (network identification tab) ..................... 84

42 Identification Changes Dialog Box .............................................................. 84

43 Network and dial-up connections window ............................................... 85

44 Local area connection 2 status dialog box .................................................. 86

45 Local area connection 2 properties dialog box .......................................... 86

46 Internet Protocol (TCP/IP) properties dialog box .................................... 87

47 Users and passwords dialog box ................................................................. 88

48 Windows security dialog box ....................................................................... 89

49 Change password dialog box ....................................................................... 90

50 Add new user wizard (first window) ......................................................... 91

51 Add New User Wizard (Second Window) ................................................. 91

52 Add new user wizard (third window) ........................................................ 92

53 EFCSERVER\srvacc properties dialog box (general tab) ........................ 93

54 EFCSERVER\srvacc properties dialog box (group membership tab) ... 93

55 Date/Time properties dialog box ................................................................ 95

56 Date/Time properties dialog box, time zone ............................................. 95

57 Call Home configuration dialog box ........................................................... 97

58 Main window (SANavigator or EFCM) ...................................................... 98

59 SANavigator or EFCM server users dialog box ........................................ 99

60 Add user dialog box ...................................................................................... 99

61 Discover setup dialog box ........................................................................... 101

62 Domain Information Dialog Box (IP Address Page) ............................... 102

63 System properties dialog box (general tab) .............................................. 104

64 Switch hardware view ................................................................................. 106

65 Configure feature key dialog box .............................................................. 107

66 New feature key dialog box ........................................................................ 107

67 Enable feature key dialog box .................................................................... 108

68 Warning dialog box ..................................................................................... 108

69 Configure open systems management server dialog box ...................... 110

70 Configure FICON management server dialog box ................................. 111

71 Switch binding state change dialog box ................................................... 115

72 Switch binding membership list dialog box ............................................ 116

73 Configure open trunking dialog box ......................................................... 120

74 Open trunking log ........................................................................................ 124

75 Configure Date and Time Dialog Box ....................................................... 125

76 Date and Time Synced Dialog Box ............................................................ 126

77 Configure identification dialog box .......................................................... 127

78 Configure switch parameters dialog box ................................................. 129

79 Configure fabric parameters dialog box ................................................... 132

80 Configure ports dialog box (open systems management style) ............ 135

81 Configure ports dialog box (FICON management style) ....................... 137

82 Configure addresses - active dialog box ................................................... 139

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Figures

83 Save address configuration as dialog box ................................................. 140

84 Configure SNMP dialog box ....................................................................... 141

85 Configure E-Mail dialog box ....................................................................... 142

86 Configure Ethernet events dialog box ....................................................... 144

87 Configure call home event notification dialog box ................................. 144

88 Configure threshold alerts dialog box ....................................................... 146

89 New threshold alerts dialog box - first screen .......................................... 147

90 New threshold alerts dialog box - second screen .................................... 148

91 New threshold alerts dialog box - third screen ........................................ 149

92 New threshold alerts dialog box - summary screen ................................ 150

93 Configure threshold alerts dialog box - alerts activated ......................... 150

94 Test remote notification dialog box ........................................................... 153

95 Call-Home Information Dialog Box ........................................................... 153

96 Shut down windows dialog box ................................................................. 155

97 TightVNC network error message ............................................................. 155

98 Enter network password dialog box .......................................................... 158

99 View Panel (Switch Page) ............................................................................ 159

100 Configure panel (ports page) ...................................................................... 160

101 Configure panel (switch page with identification tab) ........................... 162

102 Configure panel (switch page with date/time tab) ................................. 163

103 Configure panel (switch page with parameters tab) ............................... 164

104 Configure panel (switch page with fabric parameters tab) .................... 166

105 Configure Panel (Switch Page with Network Tab) ................................. 169

106 Network Information Message Box ........................................................... 169

107 Configure Panel (Management Page with SNMP Tab) .......................... 171

108 Configure Panel (Management Page with CLI Tab) ............................... 173

109 Configure Panel (Management Page with OSMS Tab) ........................... 174

110 Configure Panel (Security Page with User Rights Tab) .......................... 175

111 Configure Panel (Security Page with Port Binding Tab) ........................ 176

112 Configure Panel (Security Page with Switch Binding Tab) .................... 177

113 Configure Panel (Security Page with Fabric Binding Tab) ..................... 179

114 Configure Panel (Security Page with EFM Tab) ...................................... 181

115 Configure Panel (Performance Page with OpenTrunking Tab) ............ 182

116 Operations Panel (Feature Installation Tab) ............................................. 185

117 Port Properties Dialog Box .......................................................................... 188

118 Shut Down Windows Dialog Box .............................................................. 198

119 LCD panel during boot sequence ............................................................... 199

120 EFC manager product view ........................................................................ 200

121 Port properties dialog box ........................................................................... 204

122 Link incident log ........................................................................................... 206

123 Event log ........................................................................................................ 207

124 Username and Password Required Dialog Box ....................................... 211

125 SANpilot view panel - switch view ........................................................... 212

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126 SANpilot port properties tab ...................................................................... 214

127 Windows Security Dialog Box ................................................................... 226

128 Windows task manager dialog box (applications page) ........................ 227

129 Shut down windows dialog box ................................................................ 228

130 LCD panel during boot sequence .............................................................. 228

131 EFC manager login dialog box ................................................................... 229

132 Dr. Watson for Windows 2000 dialog box ............................................... 232

133 LCD panel during boot sequence .............................................................. 233

134 EFC manager login dialog box ................................................................... 235

135 EFC management services window .......................................................... 237

136 EFC manager login dialog box ................................................................... 238

137 Interconnecting multiple hubs ................................................................... 241

138 LCD panel (LAN 2 IP address) .................................................................. 245

139 Connection description dialog box ............................................................ 246

140 Connect to dialog box .................................................................................. 247

141 COMn dialog box (COM1 or COM2) ........................................................ 247

142 Hyperterminal window - configuration information ............................. 248

143 Disconnect verification message box ........................................................ 249

144 Save session device verification message box .......................................... 249

145 Modify network address dialog box ......................................................... 250

146 New product dialog box ............................................................................. 250

147 Connection description dialog box ............................................................ 253

148 Connect-To dialog box ................................................................................ 254

149 COMn dialog box (COM1 or COM2) ........................................................ 254

150 Hyperterminal window - event log ........................................................... 255

151 Disconnect verification message ................................................................ 256

152 Save session device verification message ................................................. 256

153 Configure ports dialog box ......................................................................... 270

154 Configure fabric parameters dialog box ................................................... 271

155 Fabric binding dialog box (first) ................................................................ 274

156 Switch binding - state change dialog box ................................................. 274

157 Fabric binding dialog box (second) ........................................................... 275

158 Fabric binding dialog box (third) ............................................................... 276

159 Switch binding - membership list dialog box .......................................... 277

160 Clear link incident alert(s) dialog box ....................................................... 278

161 Port properties dialog box .......................................................................... 283

162 Configure fabric parameters dialog box ................................................... 287

163 Configure switch parameters dialog box ................................................. 288

164 Active zone set view .................................................................................... 289

165 Configure fabric parameters dialog box ................................................... 293

166 Windows 2000 task manager dialog box - performance ........................ 299

167 Shut down windows dialog box ................................................................ 300

168 LCD panel during boot sequence .............................................................. 300

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Figures

169 EFC manager login dialog box ................................................................... 301

170 LCD panel during boot sequence ............................................................... 303

171 EFC event log ............................................................................................... 308

172 Product status log ........................................................................................ 310

173 Event log ....................................................................................................... 311

174 Hardware log ............................................................................................... 313

175 Link incident log .......................................................................................... 314

176 Threshold alert log ....................................................................................... 316

177 Open trunking log ........................................................................................ 318

178 Monitor panel (logs page) ........................................................................... 319

179 Port list view ................................................................................................. 321

180 FRU list view ................................................................................................. 323

181 Node list view .............................................................................................. 324

182 Zone sets view .............................................................................................. 326

183 Hardware view ............................................................................................ 328

184 Port properties dialog box ........................................................................... 329

185 Performance view ........................................................................................ 332

186 Port diagnostics dialog box ........................................................................ 335

187 Channel wrap on for port n dialog box .................................................... 339

188 Swap ports dialog box ................................................................................ 340

189 Operations panel (maintenance page with dump retrieval tab) ........... 341

190 Save as dialog box ........................................................................................ 342

191 Download complete dialog box ................................................................. 343

192 Save data collection dialog box .................................................................. 344

193 Data collection dialog box ........................................................................... 345

194 Clean fiber-optic components ..................................................................... 346

195 Front-Accessible FRUs ................................................................................ 380

196 Rear-Accessible FRUs ................................................................................. 381

197 Power plugs and receptacles ...................................................................... 382

198 Miscellaneous Parts ...................................................................................... 385

199 EFC Server consolidation (private LAN Connection only) ................... 507

200 EFC server consolidation (private and public LAN connections) ........ 508

201 IP addresses in a multiswitch environment ............................................ 510

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Tables

1 Status symbols ................................................................................................ 28

2 Operating bar and switch status .................................................................. 43

3 Factory-Set defaults (switch) ........................................................................ 51

4 Factory-Set defaults (management server) ................................................. 51

5 Defaults for reset configuration (switch) .................................................... 52

6 Installation task summary ............................................................................. 55

7 Switch Operational States and Symbols ................................................... 105

8 Factory-Set defaults ...................................................................................... 191

9 MAP summary ............................................................................................. 192

10 Event Codes versus maintenance action ................................................... 192

11 Port operational states and actions (SANpilot) ....................................... 265

12 Port operational and LED states (EFC Server) ......................................... 266

13 Bytes 8 through 11 failure reasons and actions ........................................ 295

14 Factory-Set Defaults ..................................................................................... 306

15 ESD requirements ......................................................................................... 369

16 Front-Accessible FRU parts list .................................................................. 380

17 Rear-Accessible FRU parts list .................................................................... 381

18 Power cord and receptacle list ................................................................... 383

19 Miscellaneous parts list ............................................................................... 385

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IBM SAN32M1 Installation and Service Manual

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