IBM SAN04M-R Installation and Service Manual

IBM TotalStorage SAN04M-R SAN Router

Installation and Service Manual

Service information: 2027 / R04

GC26-7764-02

Read Before Using

This product contains software that is licensed under written license agreements. Your use of such software is subject to

the license agreements under which they are provided.



IBM TotalStorage SAN04M-R SAN Router

Installation and Service Manual

Service information: 2027 / R04

GC26-7764-02



Third Edition (February 2007)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

Contents

Preface..............................................................................................................................xi

Who should use this manual.............................................................xi

Related publications...........................................................................xi

IBM and McDATA publications.......................................................xi

Ordering manuals..............................................................................xii

Where to get help...............................................................................xii

How to send your comments......................................................... xiii

Safety and environmental notices ................................................. xiii

Safety notices and labels.......................................................... xiii

Labels.......................................................................................... xvi

Product recycling and disposal ................................................xx

Chapter 1 Overview

Introduction..........................................................................................1

SAN Router...........................................................................................1

SAN Router physical description...............................................3

Operational features.....................................................................4

Element Manager overview ...............................................................6

Software requirements........................................................................8

Before installing the SAN Router ......................................................9

Required tools and materials......................................................9

Package contents...........................................................................9

Working with SFPs.....................................................................10

Chapter 2 Installing and connecting the SAN Router

Installing the SAN Router ................................................................11

Task 1: Verifying installation requirements...................................12

Gathering preliminary site information..................................12

Task 2: Mounting the SAN Router..................................................14

Surface mounting the SAN Router ..........................................14

Mounting the SAN Router in an equipment rack..................14

Task 3: Powering up the SAN Router.............................................14

Task 4: Preparing to configure the SAN Router............................16

Task 5: Connecting the VT100 or emulation terminal to the

RS-232 management port..................................................................18

Task 6: Preparing the SAN Router for

Element Manager access...................................................................20

SAN04M-R SAN Router Installation And Service Manual

iv

Set the IP address for the

network management port using CLI.....................................20

Task 7: Initiating the Element Manager .........................................21

Before you connect the SAN Router to the network.............22

Task 8: Connecting intelligent/TCP ports.....................................22

Task 9: Connecting fibre channel ports ..........................................23

Fibre Channel port connections................................................23

Task 10: Configure and enable call home notification .................24

IP address management.................................................................... 24

SFP connectors and cables................................................................ 25

SFP cable requirements..............................................................26

Cable specifications ........................................................................... 26

Cable guidelines................................................................................. 27

Management port pinouts................................................................ 28

Serial port pinout........................................................................ 28

RJ45 port pinout..........................................................................29

Installing an SFP device....................................................................29

SAN Router firmware default values .............................................31

Chapter 3 Maintenance and troubleshooting

Downloading firmware .................................................................... 37

Download firmware using Element Manager........................37

Installing and configuring

a TFTP server application - windows server.......................... 37

Download firmware...................................................................38

Activate new firmware..............................................................39

Restore prior firmware version ................................................40

Download firmware using CLI ................................................ 40

Troubleshooting................................................................................. 40

LEDs on the SAN Router.................................................................. 41

Troubleshooting resources...............................................................42

SANvergence Manager.............................................................. 42

E/OSi............................................................................................ 42

Element Manager........................................................................42

Retrieving the system log ................................................................. 42

Accessing SNMP alerts or alarms ...................................................43

Cleaning fiber-optic components .................................................... 46

Chapter 4 Parts catalog

Parts catalog........................................................................................ 49

RoHS Information ......................................................................49

v

Contents

FRU list ................................................................................................50

Miscellaneous parts ...........................................................................51

Power cords and receptacles ............................................................52

Chapter 5 Removal and replacement procedures

Procedural notes.................................................................................55

Replace SFP optical transceiver........................................................55

Appendix A Specifications

Port characteristics ............................................................................59

Size and weight .................................................................................59

Power requirements ..........................................................................59

Power consumption ..........................................................................60

Environmental requirements ...........................................................60

Small form factor pluggable ............................................................60

Notices

Trademarks .........................................................................................63

Electronic emission notices...............................................................63

Laser Compliance Statement.....................................................63

Federal Communications Commission (FCC)

Class A Statement .......................................................................64

Industry Canada Class A Emission

Compliance Statement ...............................................................64

Avis de conformité à la réglementation

d’Industrie Canada.....................................................................64

European Union (EU) Electromagnetic

Compatibility Directive..............................................................64

Germany Electromagnetic Compatibility Directive ..............65

People’s Republic of China Class A

Electronic Emission Statement..................................................66

Korean Class A Electronic Emission Statement .....................66

Japan VCCI Class A ITE Electronic Emission Statement ......66

Index..................................................................................................................................67

SAN04M-R SAN Router Installation And Service Manual

vi

Tables

1 IBM products and SAN management documentation-E/OSi ................. xii

2 SAN Router features ........................................................................................ 5

3 Element Manager software functions ........................................................... 6

4 SANvergence Manager and Element Manager platform requirement .... 8

5 Installation task summary ............................................................................. 11

6 Default Management and SAN Router addresses .................................... 17

7 Default TCP port addresses .......................................................................... 17

8 Other SAN Router defaults ........................................................................... 17

9 Terminal emulator settings ........................................................................... 19

10 Small form factor pluggable (SFP) cables ................................................... 26

11 Compatible cable types ................................................................................. 27

12 Serial port pinout definitions ........................................................................ 28

13 RJ45 pinout description ................................................................................. 29

14 SAN Router firmware default values for Element Manager ................... 31

15 SAN Router firmware default values via SANvergence .......................... 35

16 LEDs on the SAN Router ............................................................................. 41

17 SNMP alerts or alarm definitions ................................................................ 45

18 FRU list-front accessible ................................................................................ 50

19 Miscellaneous parts list ................................................................................. 51

20 Power cord part number list ......................................................................... 53

SAN04M-R SAN Router Installation And Service Manual

viii

Figures

1 SAN Router, front view ................................................................................... 2

2 Power connections and LEDs ....................................................................... 16

3 Management port to management terminal connection .......................... 19

4 Intelligent ports .............................................................................................. 23

5 Fibre Channel ports ........................................................................................ 24

6 IP addresses associated with SAN Router .................................................. 25

7 Serial port pinout ............................................................................................ 28

8 RJ45 pinout ...................................................................................................... 29

9 Firmware upgrade dialog box ...................................................................... 39

10 Retrieve the System Log dialog box ............................................................ 43

11 Power supply alert shown in trap viewer .................................................. 46

12 Clean fiber-optic components ....................................................................... 47

13 Miscellaneous parts ........................................................................................ 51

14 Power cords ..................................................................................................... 52

SAN04M-R SAN Router Installation And Service Manual

x

Preface

This manual provides the information required to install and prepare

the IBM TotalStorage SAN04M-R for configuration to operate with

E/OSi in an Ethernet/IP or Fibre Channel (FC) data network.

Who should use this manual

This publication is intended for trained service representatives

experienced with storage area network (SAN) and Fibre Channel

technology, and for IT professionals including experienced Data

Networking Administrators and System Architects.

Related publications

Other publications that provide additional information about the

SAN Router include:

•IBM TotalStorage Products in a SAN Environment Planning Manual,

GC26-7675.

•McDATA Eclipse 1620 SAN Router Administration and Configuration

Manual, 620-000205.

•IBM TotalStorage SAN04M-R SAN Router Rack-Mount Installation

Instructions, 958-000465-000.

•IBM TotalStorage SANC40M Cabinet Installation and Service Manual,

GC26-7746.

•IBM eServer Safety Notices, G229-9054.

IBM and McDATA publications

Some of the documentation that is applicable to IBM TotalStorage

products is provided by McDATA Corporation. The documents often

are identified by a McDATA product name that corresponds to the

IBM product name.

Table 1 on page xii provides a product matrix for you to use to

correlate the McDATA products to the equivalent IBM product

names and machine types and model numbers.

SAN04M-R SAN Router Installation And Service Manual

xii

Table 1 IBM products and SAN management documentation-E/OSi

IBM TotalStorage

product name,

and machine type

and model

McDATA product

name

Related firmware

and SAN

management

product Relevant documentation

SAN16M-R SAN

Router

• 2027-R16

Eclipse 2640 SAN

Router

•E/OSi

• SANvergence

•McDATA E/OSi Command Line Interface User Manual

(620-000207)

• McDATA E/OSi SNMP Support Manual (620-000228)

• McDATA SANvergence Manager User Manual (620-000189)

• McDATA Eclipse 2640 SAN Router Administration and

Configuration Manual (620-000203)

SAN04M-R SAN

Router

• 2027-04R

Eclipse 1620 SAN

Router

•E/OSi

• SANvergence

• McDATA E/OSi Command Line Interface User Manual

(620-000207)

• McDATA E/OSi SNMP Support Manual (620-000228)

• McDATA SANvergence Manager User Manual (620-000189)

• McDATA Eclipse 1620 SAN Router Administration and

Configuration Manual (620-000205)

I

Ordering manuals

To order a printed copy of this publication, contact your IBM Branch

office or you can locate (and purchase) books online at:

http://www.elink.ibmlink.ibm.com/public/applications/publicatio

ns/cgibin/pbi.cgi

Where to get help

Contact IBM for technical support, which includes hardware support,

all product repairs, and ordering of spare parts, go to:

http://www.ibm.com/servers/storage/support/san/index.html.

You can also contact IBM within the United States at 1-800-IBMSERV

(1-800-426-7378). For support outside the United States, you can find

the service number at http://www.ibm.com/planetwide/.

xiii

Preface

How to send your comments

Your feedback is important in helping us provide the most accurate

and high-quality information. If you have comments or suggestions

for improving this document, you can send us comments

electronically by using the following addresses:

• Internet: [email protected]

• IBMLink™ from U.S.A.: STARPUBS at SJEVM5

• IBMLink from Canada: STARPUBS at TORIBM

• IBM Mail Exchange: USIB3VVD at IBMMAIL

You can also mail your comments by using the Reader Comment

Form in the back of this manual or direct your mail to:

International Business Machine Corporation

Information Development

Department GZW

9000 South Rita Road

Tucson, Arizona 85744-001 U.S.A

When you send information to IBM, you grant IBM a nonexclusive

right to use or distribute the information in any way it believes

appropriate without incurring any obligation to you.

Safety and environmental notices

ATTENTION ! The IBM TotalStorage SAN04M-R is not designed to be

installed and serviced by customers. Installation and servicing of the

SAN04M-R should be performed by qualified service representatives only.

Safety notices and labels

When using this product, observe the danger, caution, and attention

notices contained in this guide. The notices are accompanied by

symbols that represent the severity of the safety condition. The

danger and caution notices are listed in numerical order based on

their IDs, which are displayed in parentheses, for example (D004), at

the end of each notice. Use this ID to locate the translations of these

danger and caution notices in the IBM eServer Safety Notices

SAN04M-R SAN Router Installation And Service Manual

xiv

(G229-9054) publication, which is on the CD-ROM that accompanies

this product.

The following notices and statements are used in this document.

They are listed below in order of increasing severity of potential

hazards. Follow the links for more detailed descriptions and

examples of the danger, caution, and attention notices in the sections

that follow.

•Note: These notices provide important tips, guidance, or advice.

•Attention notices: These notices indicate potential damage to

programs, devices, or data.

•Caution notices: These statements indicate situations that can be

potentially hazardous to you.

•Danger notices: These statements indicate situations that can be

potentially lethal or extremely hazardous to you. Safety labels are

also attached directly to products to warn of these situations.

Danger notices A danger notice calls attention to a situation that is potentially lethal

or extremely hazardous to people. A lightning bolt symbol

accompanies a danger notice to represent a dangerous electrical

condition. Read and comply with the following danger notices before

installing or servicing this device.

DANGER

To prevent a possible shock from touching two surfaces with different

protective ground (earth), use one hand, when possible, to connect or

disconnect signal cables.

(D001)

DANGER

Overloading a branch circuit is potentially a fire hazard and a shock

hazard under certain conditions. To avoid these hazards, ensure that

your system electrical requirements do not exceed branch circuit

protection requirements. Refer to the information that is provided

with your device or the power rating label for electrical

specifications.

(D002)

xv

Preface

DANGER

If the receptacle has a metal shell, do not touch the shell until you

have completed the voltage and grounding checks. Improper wiring

or grounding could place dangerous voltage on the metal shell. If any

of the conditions are not as described, STOP. Ensure the improper

voltage or impedance conditions are corrected before proceeding.

(D003)

DANGER

An electrical outlet that is not correctly wired could place hazardous

voltage on metal parts of the system or the devices that attach to the

system. It is the responsibility of the customer to ensure that the

outlet is correctly wired and grounded to prevent an electrical shock.

(D004)

A comprehensive danger notice provides instructions on how to

avoid shock hazards when servicing equipment. Unless instructed

otherwise, follow the procedures in the following danger notice.

DANGER

Electrical voltage and current from power, telephone, and

communication cables are hazardous. To avoid a shock hazard:

• Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an

electrical storm.

• Connect all power cords to a properly wired and grounded

electrical outlet. Ensure outlet supplies proper voltage and phase

rotation according to the system rating plate.

• Connect any equipment that will be attached to this product to

properly wired outlets.

• When possible, use one hand only to connect or disconnect signal

cables.

• Never turn on any equipment when there is evidence of fire, water,

or structural damage.

SAN04M-R SAN Router Installation And Service Manual

xvi

• Disconnect the attached power cords, telecommunications

systems, networks, and modems before you open the device

covers, unless instructed otherwise in the installation and

configuration procedures.

• Connect and disconnect cables as described below when

installing, moving, or opening covers on this product or attached

devices.

To Disconnect:

1. Turn everything OFF (unless instructed otherwise).

2. Remove power cords from the outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

To Connect:

1. Turn everything OFF (unless instructed otherwise).

2. Attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

(D005)

Labels

As an added precaution, safety labels are often installed directly on

products or product components to warn of potential hazards. These

can be either danger or caution notices, depending upon the level of

the hazard.

The actual product safety labels may differ from these sample safety

labels:

DANGER

Hazardous voltage, current, or energy levels are present inside any

component that has this label attached.

(L001)

Do not service, there are no serviceable parts.

xvii

Preface

DANGER

Rack-mounted devices are not to be used as a shelf or work space.

(L002)

DANGER

Multiple power cords

(L003)

To remove all power to the device, disconnect all power cords.

Caution notices A caution notice calls attention to a situation that is potentially

hazardous to people because of some existing condition. A caution

notice can be accompanied by different symbols, as in the examples:

If the symbol is... It means....

A hazardous electrical condition with less severity than electrical

danger.

A generally hazardous condition not represented by other safety

symbols.

>18kg (39.7 lb)

A specification of product weight that requires safe lifting

practices. The weight range of the product is listed below the

graphic, and the wording of the caution varies, depending on the

weight of the device.

A hazardous condition due to the use of a laser in the product.

Laser symbols are always accompanied by the classification of

the laser as defined by the U. S. Department of Health and

Human Services (for example, Class I, Class II, and so forth).

Read and comply with the following caution notices before installing

or servicing this device.

SAN04M-R SAN Router Installation And Service Manual

xviii

CAUTION

Only trained service personnel may replace this battery. The

battery contains lithium. To avoid possible explosion, do not burn

or charge the battery.

Do Not:

__ Throw or immerse into water

__ Heat to more than 100°C (212°F)

__ Repair or disassemble.

Exchange only with the IBM-approved part. Recycle or discard the

battery as instructed by local regulations. In the United States, IBM

has a process for the collection of this battery. For information, call

1-800-426-4333. Have the IBM part number for the battery unit

available when you call. (C002)

CAUTION

The battery contains lithium. To avoid possible explosion, do not

burn or charge the battery.

Do Not:

__ Throw or immerse into water

__ Heat to more than 100°C (212°F)

__ Repair or disassemble

Exchange only with the IBM-approved part. Recycle or discard the

battery as instructed by local regulations. In the United States, IBM

has a process for the collection of this battery. For information, call

1-800-426-4333. Have the IBM part number for the battery unit

available when you call. (C003)

CAUTION

This part or unit is heavy, but has a weight smaller than 18 kg

(39.7 lb.). Use care when lifting, removing, or installing this part or

unit.

(C008)

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