Axis C3003-E User manual

AXISC3003-ENetworkSpeaker

UserManual

AboutthisDocument

ThismanualisintendedforadministratorsandusersofAXISC3003-E

NetworkSpeaker,andisapplicabletormware1.15andlater.It

includesinstructionsforusingandmanagingtheproductonyour

network.Previousexperienceofnetworkingwillbeofusewhenusing

thisproduct.SomeknowledgeofUNIXorLinux-basedsystemsmay

alsobeusefulwhendevelopingshellscriptsandapplications.Later

versionsofthisdocumentwillbepostedatwww.axis.com.Seealsothe

product’sonlinehelp,availablethroughtheweb-basedinterface.

LegalConsiderations

Audiosurveillancecanberegulatedbylawsthatvaryfromcountryto

country.Checkthelawsinyourlocalregionbeforeusingthisproduct

forsurveillancepurposes.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please

informyourlocalAxisofceofanyinaccuraciesoromissions.Axis

CommunicationsABcannotbeheldresponsibleforanytechnicalor

typographicalerrorsandreservestherighttomakechangestothe

productandmanualswithoutpriornotice.AxisCommunicationsAB

makesnowarrantyofanykindwithregardtothematerialcontained

withinthisdocument,including,butnotlimitedto,theimplied

warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis

CommunicationsABshallnotbeliablenorresponsibleforincidentalor

consequentialdamagesinconnectionwiththefurnishing,performance

oruseofthismaterial.Thisproductisonlytobeusedforitsintended

purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied

intheproductdescribedinthisdocument.Inparticular,andwithout

limitation,theseintellectualpropertyrightsmayincludeoneormore

ofthepatentslistedatwww.axis.com/patent.htmandoneormore

additionalpatentsorpendingpatentapplicationsintheUSandother

countries.

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe

instructionsgivenintheuserdocumentation.Thisequipmentcontains

nouser-serviceablecomponents.Unauthorizedequipmentchangesor

modicationswillinvalidateallapplicableregulatorycertications

andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare

registeredtrademarksortrademarkapplicationsofAxisABinvarious

jurisdictions.Allothercompanynamesandproductsaretrademarksor

registeredtrademarksoftheirrespectivecompanies.

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives

andharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See

ElectromagneticCompatibility(EMC)onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafetyonpage2.

•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.

SeeDisposalandRecyclingonpage2.

Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom

AxisCommunicationsAB.SeeContactInformationonpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable

standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)

andfoundtocomplywiththelimitsforaClassBdigitaldevice,

pursuanttopart15oftheFCCRules.Theselimitsaredesigned

toprovidereasonableprotectionagainstharmfulinterferenceina

residentialinstallation.Thisequipmentgenerates,usesandcanradiate

radiofrequencyenergyand,ifnotinstalledandusedinaccordance

withtheinstructions,maycauseharmfulinterferencetoradio

communications.However,thereisnoguaranteethatinterference

willnotoccurinaparticularinstallation.Ifthisequipmentdoes

causeharmfulinterferencetoradioortelevisionreception,which

canbedeterminedbyturningtheequipmentoffandon,theuseris

encouragedtotrytocorrecttheinterferencebyoneormoreofthe

followingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfrom

thattowhichthereceiverisconnected.

•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Theproductshallbeconnectedusingashieldednetworkcable(STP)

thatisproperlygrounded.

Canada

ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct

shallbeconnectedusingashieldednetworkcable(STP)thatisproperly

grounded.

CetappareilnumériqueestconformeàlanormeCANNMB-3(classeB).

Leproduitdoitêtreconnectéàl'aided'uncâbleréseaublindé(STP)qui

estcorrectementmisàlaterre.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassBlimitofEN55022.Theproductshallbe

connectedusingashieldednetworkcable(STP)thatisproperly

grounded.

Thisproductfulllstherequirementsforimmunityaccording

toEN61000-6-1residential,commercialandlight-industrial

environments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN55024ofceandcommercialenvironments

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall

beconnectedusingashieldednetworkcable(STP)thatisproperly

grounded.

Japan

この装置は、クラスB情報技術装置です。この装置は、家

庭環境で使用することを目的としていますが、この装置が

ラジオやテレビジョン受信機に近接して使用されると、受

信障害を引き起こすことがあります。取扱説明書に従って

正しい取り扱いをして下さい。本製品は、シールドネット

ワークケーブル(STP)を使用して接続してください。また

適切に接地してください。

Korea

이기기는가정용(B급)전자파적합기기로서주로가정에

서사용하는것을목적으로하며,모든지역에서사용할수

있습니다.적절히접지된STP(shieldedtwistedpair)케이

블을사용하여제품을연결하십시오.

Safety

ThisproductcomplieswithIEC/EN/UL60950-1and

IEC/EN/UL60950-22,SafetyofInformationTechnology

Equipment.Theproductshallbegroundedeitherthroughashielded

networkcable(STP)orotherappropriatemethod.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof

itaccordingtolocallawsandregulations.Forinformationabout

yournearestdesignatedcollectionpoint,contactyourlocalauthority

responsibleforwastedisposal.Inaccordancewithlocallegislation,

penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof

togetherwithhouseholdorcommercialwaste.Directive2012/19/EU

onwasteelectricalandelectronicequipment(WEEE)isapplicablein

theEuropeanUnionmemberstates.Topreventpotentialharmto

humanhealthandtheenvironment,theproductmustbedisposed

ofinanapprovedandenvironmentallysaferecyclingprocess.For

informationaboutyournearestdesignatedcollectionpoint,contact

yourlocalauthorityresponsibleforwastedisposal.Businessesshould

contacttheproductsupplierforinformationabouthowtodispose

ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EUon

therestrictionoftheuseofcertainhazardoussubstancesinelectrical

andelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative

actAdministrationontheControlofPollutionCausedbyElectronic

InformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB

Emdalavägen14

22369Lund

Sweden

Tel:+46462721800

Fax:+4646136130

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis

reseller.Ifyourquestionscannotbeansweredimmediately,your

resellerwillforwardyourqueriesthroughtheappropriatechannelsto

ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,

webinars,tutorialsandguides.

AXISC3003-ENetworkSpeaker

SafetyInformation

HazardLevels

DANGER

Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.

WARNING

Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.

CAUTION

Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderate

injury.

NO NO

TICE TICE

TICE

Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.

OtherMessageLevels

ImportantIndicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.

NoteIndicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.

AXISC3003-ENetworkSpeaker

TableofContents

SafetyInformation..........................................4

HazardLevels...................................................4

OtherMessageLevels............................................4

HardwareOverview..........................................6

ConnectorsandButtons..........................................7

LEDIndicators..................................................7

AccesstheProduct..........................................8

AccessfromaBrowser...........................................8

AccessfromtheInternet..........................................8

SettheRootPassword...........................................8

SetUptheProduct..........................................9

BasicSetup....................................................9

Audio.....................................................1

SetUpAudio...................................................10

AudioClips....................................................1 1

VoiceoverIP(VoIP).........................................12

TheVoIPOverviewPage..........................................12

ConguretheSIPSettings........................................12

TheAccountSettingsPage........................................14

Events....................................................18

SetUpActionRules.............................................18

AddRecipients..................................................19

CreateSchedules................................................20

SetUpRecurrences..............................................20

Languages.................................................21

SystemOptions.............................................22

Security.......................................................22

Date&Time....................................................24

Network.......................................................24

Ports&Devices.................................................29

Maintenance...................................................29

Support.......................................................29

Advanced......................................................30

ResettoFactoryDefaultSettings...................................30

Troubleshooting............................................31

ChecktheFirmware.............................................31

UpgradetheFirmware...........................................31

Symptoms,PossibleCausesandRemedialActions.....................31

TechnicalSpecications......................................33

AXISC3003-ENetworkSpeaker

HardwareOverview

1 2

3 4 5

76 9 108

Bracket

Horn

Microphone

Microphonedisableswitch

Networkconnector

StatusLEDindicator

Controlbutton

Protectiveearthterminal

Cap

Gasket

AXISC3003-ENetworkSpeaker

HardwareOverview

ConnectorsandButtons

Fortechnicalspecications,seepage33.

ProtectiveEarthTerminal

DANGER

Riskofelectricshock.Theproductshallbegroundedusingagroundingwire.Makesurebothendsofthegroundingwire

areincontactwiththeirrespectivegroundingsurfaces.

Makesurethegroundingwireisasshortaspossibletomakethecurrentpathasshortaspossible.

NetworkConnector

NO NO

TICE TICE

TICE

Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall

beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s

instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.

ControlButton

Forlocationofthecontrolbutton,seeHardwareOverviewonpage6.

Thecontrolbuttonisusedfor:

•SendingoutatesttonethatcalibratestheAutoSpeakerTest.Pressandreleasethecontrolbutton.

•Resettingtheproducttofactorydefaultsettings.Seepage30.

•ConnectingtoanAXISVideoHostingSystemservice.Seepage25.Toconnect,pressandholdthebuttonforabout3

secondsuntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage25.Toconnect,pressandholdthebuttonforabout3seconds.

MicrophoneDisableSwitch

Forlocationofthemicrophonedisableswitch,seeHardwareOverviewonpage6.

ThemicrophonedisableswitchisusedtomechanicallyturnthemicrophoneONorOFF.Thefactorydefaultsettingforthisswitch

isON.

LEDIndicators

StatusLED

Indication

Unlit

Unlitfornormaloperation(canbeusefulinmakingtheAxisproductlessnoticeable).

GreenSteadygreenfornormaloperation.

Amber

Steadyduringstartupandwhenrestoringsettings.

Red

Slowashforfailedupgrade.

AXISC3003-ENetworkSpeaker

AccesstheProduct

ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.

AccessfromaBrowser

1.Startabrowser(Chrome,InternetExplorer,Firefox,Safari).

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe

drop-downlist.

Note

ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.Forinstructions,seeSettheRootPasswordonpage8.

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust

congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,whichwill

attempttoautomaticallyconguretheroutertoallowaccesstotheproduct.Thisisenabledfrom.

Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage27.SeealsoAXISInternetDynamicDNSServiceat

www.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot

Passworddialog,whichopenswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS

certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The

HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage22.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe

resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage30.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickUseHTTPS.

Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe

passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconrmthespelling.

3.ClickOK.Thepasswordhasnowbeencongured.

AXISC3003-ENetworkSpeaker

SetUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratorrights.GotoSetup>BasicSetup>1Userstoadministerusers.

•Administratorshaveunrestrictedaccesstoallsettings.

Seealsotheonlinehelp

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage22.

2.TCP/IP.Seepage24.

3.Date&Time.Seepage24.

4.VoIPSettings.Seepage12.

AXISC3003-ENetworkSpeaker

Audio

Theaudiosettingscanbeusedtoaudioquality.Youcancongurethefollowing:

•Audiosettings.Seepage1

•Audioclips.Seepage11.

SetUpAudio

TosetuptheAxisproduct,gotoAudio>AudioSettings.

AutoSpeakerTest

TheAutoSpeakerTestisawaytoverifythatthespeakerisworkingfromaremotelocation.Atesttoneisplayedinthespeakerand

thetesttoneismeasuredbytheonboardmicrophonetoensurethatthespeakersoundsasintended.

TheAutoSpeakerTestmustbecalibratedduringrsttimeuse.TocalibratetheAxisproductandrunanAutoSpeakerTest,follow

theinstructionsbelow:

1.GotoSetup>Audio>AudioSettings.

2.ClickCalibratetocalibrateAxisproductandruntherstAutoSpeakerTest.

ItisalsopossibletoruntheAutoSpeakerTestbypressingthecontrolbutton.SeeHardwareOverviewonpage6.

OncetheAxisproductiscalibrated,theAutoSpeakerTestcanberunatanytime:

1.GotoSetup>Audio>AudioSettings.

2.ClickTesttoruntheAutoSpeakerTest.

TosetuptheAutoSpeakerTestasanactionrule,seeSetUpActionRulesonpage18.

AudioModes

TheAxisproductsupportsthefollowingaudiomodes:

Fullduplex-Simultaneoustwo-wayaudioallowingtheAxisproducttotransmitandreceiveaudioatthesametime.Thereis

noechocancellation.

Half-duplex-AudiocanbetransmittedtoandfromtheAxisproductbutonlyinonedirectionatatime.

Simplex—Speakeronly-AudioistransmittedfromaclienttotheAxisproduct.Thisisthedefaultaudiomode.

Simplex—Microphoneonly-AudiocapturedbytheproductmicrophoneistransmittedfromtheAxisproducttooneormoreclients.

Tosettheaudiomode,gotoAudio>AudioSettingsandselectthedesiredmodefromtheAudiomodedrop-downlist.

AudioOutput

ConguretheaudiooutputsettingsunderAudio>AudioSettings.

Outputgain-Movetheslidertoadjustthevolumeoftheaudiooutput.Tomutethesound,movetheslidertotheleftend

oftheslider.

AudioInput

ConguretheaudioinputsettingsunderAudio>AudioSettings.

AXISC3003-ENetworkSpeaker

Audio

Sourceliststhebuilt-inmicrophone.

UsetheInputgaintocontrolthevolume(dBFullScale)oftheaudioinput.Ifthesoundistoolow,chooseahigherdB,toamplify

thesound.Ifthesoundistoohigh,choosealowerdB.TheLevelbargivesavisualrepresentationoftheaudiosignallevelindB

relativetothefull-scaleinputlevel.

•Green—thesignalisatagoodlevel.

•Yellow—thesignalisbecomingdistorted.

•Red—thesignalisdistorted.

UsetheEncodingoptiontoselectdigitalaudioencodingformat.

•AACisusedforencodingonlyintheAxisproduct.Fordecoding,nolicenseisincludedintheAxisproduct.

•G71 1isanunlicensedstandardcodecthatisusefulwhenintegratingaudiointoaVoIPsystem

•G726isanunlicensedspeechcodecthatismostcommonlyusedwithinthesecurityindustry.

TheSampleratedenesthenumberoftimespersecondthesoundissampled.Ahighersampleratewillprovidebetteraudio

quality,butalsorequiresagreaterbandwidth.

SettherequiredBitratedependingontheselectedencoding.Ahigherbitratewillgivebetteraudioquality.Alowerbitrate

mayhavelatencyordelay,butwillrequirelessbandwidth.

Formoreinformationaboutthesesettings,pleaseseetheonlinehelp

AudioClips

Audioclipscanbeplayedwhenaneventoccurs.AudioclipsarecreatedbyuploadingasoundletotheAxisproduct.Toadd,play,

download,modifyorremoveaudioclips,gotoAudio>AudioClips.Formoreinformationseetheonlinehelp

•Add–Toaddanaudioclip,clickAdd,selecttheUploadradiobuttonandclickBrowse.Navigatetothedesiredle

andclickUploadtouploadtheaudioclip.

-Thefollowingaudioformatsaresupported:.auG.71 1u-law,8-bit,mono(8,16kHz)and

.wavPCM,16-bit,mono(8,16,32kHz)

-Themaximumlesizeperaudioclipis1.5MBandamaximumamountof20audioclipscanbeuploaded.

•Play–Toplayanaudioclip,selectanaudioclipintheAudioClipListandclickPlay.Audioclipscanonlybeplayedifthe

speakerisnotstreamingaudioorplayinganotherclip.

•Download–Todownloadarecordingtoaharddriveornetworkdisk,selectitandclickDownload.

•Modify–Tochangethenameoftheaudioclip,selectitandclickModify.

•Remove–Toremoveanaudioclip,selectitandclickRemove.

ToconguretheAxisproducttoplayaudioclipswhenaneventoccurs,anactionrulemustbesetup.Formoreinformation,

seeEventsonpage18.

AXISC3003-ENetworkSpeaker

VoiceoverIP(VoIP)

VoiceoverIP(VoIP)isagroupoftechnologiesthatenablesvoicecommunicationandmultimediasessionsoverIPnetworks.Inthe

Axisproduct,VoIPisenabledthroughtheSessionInitiationProtocol(SIP)andDual-ToneMulti-Frequency(DTMF)signaling.

Toopentheproduct’sVoIPpages,gotoSetup>VoIP.

TheVoIPsettingsincludethefollowingpages:

•VoIPOverview.SeeTheVoIPOverviewPageonpage12.

•SIPSettings.SeeConguretheSIPSettingsonpage12.

•AccountSettings.SeeCreateorEditAccountsonpage14.

TheVoIPsettingscanbeconguredbyuserswithadministratorrights.

TheVoIPOverviewPage

TheVoIPOverviewpageshowsbasicinformationabouttheSIP,VoIPactionrule,andaccountsettings.

•SIPSettings–ShowsthebasicSessionInitiationProtocol(SIP)settings,suchaswhetherSIPisenabledandallows

incomingcallsornot.

Tochangethesettings,clickCongureorgotoVoIP>SIPSettings.Formoreinformation,seeConguretheSIPSettings

onpage12.

•AccountSettings–ShowsanoverviewoftheSIPaccountsettings.SeealsoTheAccountSettingsPageonpage14.

Tocreateanewaccount,testanaccount,orchangetheaccountsettings,clickCongureorgotoVoIP>Account

Settings.Formoreinformation,seeCreateorEditAccounts.

ConguretheSIPSettings

SessionInitiationProtocol(SIP)isatext-basedprotocol,similartoHTTPandSMTP,forinteractivecommunicationsessionsbetween

users.Thesessionscanincludevoice,video,andchatelements.Forinformation,seeAboutSIPAddressesonpage16.

BeforetheAxisproductcanbeusedtomakeandreceivecalls,youneedtoconguretheSIPsettings.ThisincludesenablingSIP,

conguringtheports,andsettingtherulesforNetworkAddressTranslation(NAT)traversal.

ToconguretheSIPsettings:

1.GotoSetup>VoIP>SIPSettings.

2.SelectEnableSIP.

3.Tomakeatestcalltoanaccountonanotherdevice,enteravalidSIPaddressfortheotherdeviceandclickTestcall.

Formoreinformation,seeMakeTestCallsonpage16.

4.ToallowtheAxisproducttoreceivecalls,selectAllowincomingcalls.

5.EntertheSIPportnumberandtheSIPTLSportnumber.Formoreinformation,seePortSettingsonpage13.

6.SelecttheprotocolsyouwanttoenableforNATtraversal.SeeNetworkAddressTranslation(NAT)Traversal(port

forwarding)onpage13.

7.ClickSave.

Note

EvenifyouchoosetonotenableSIP,youcanconguretheSIPsettings.ButrememberthatwhenSIPisdisabled,you

cannotmakeorreceivecalls.

AXISC3003-ENetworkSpeaker

VoiceoverIP(VoIP)

PortSettings

•SIPport–EntertheportusedforSIPsessions.Thesignallingtrafcthroughthisportwillbenon-encrypted.Thedefault

portnumberis5060.

•SIPTLSport–EntertheportusedforSIPSsessionsandTLS-securedSIPsessions.Thesignallingtrafcthroughthisport

willbeencryptedusingTransportLayerSecurity(TLS).Thedefaultportnumberis5061.

NetworkAddressTranslation(NAT)Traversal(portforwarding)

UseNATtraversalwhentheAxisproductisconnectedtothenetworkbehindaNATrouterorrewalldevice.

VoIPservicesrequireclientstobeserversaswell,andmanyVoIPservicescarryIPaddressandportinformationintheapplication

data.Therefore,AxisproductsbehindNetworkAddressTranslation(NAT)devicessuchasnetworkroutersneedtousespecial

protocolsforNATtraversal(portforwarding)sothatincomingcallscanbelinkedtothecorrecthost.

WithoutSIP-specicportforwarding,usersofclientswithinthesameprivatenetworkwouldbeabletotalktoeachother

(peer-to-peercommunication)butusersofclientsindifferentnetworkswouldnot.

ThefollowingNATtraversalsettingsareavailable:

•ICE–InteractiveConnectivityEstablishment(ICE).Seepage13.

•STUN–SessionTraversalUtilitiesforNAT(STUN).Seepage13.

•TURN–TraversalUsingRelaysaroundNAT(TURN).Seepage13.

EachNATtraversalprotocolhasitsbenetsandaws.Theawscanbereducedbymakingsurethatthenetworkanditsconnected

devicessupportalltheseprotocols.

Formoreinformationabouttheproduct’sgeneralNATtraversalsettings,seeNATtraversal(portmapping)forIPv4onpage27.

InteractiveConnectivityEstablishment(ICE)

InteractiveConnectivityEstablishment(ICE)enablestheproducttosendarequestthatincludesmultipleaddressestothereceiving

device.Initsresponse,thereceivingdevicealsoincludesmultipleaddresses.Throughaprocessofconnectivitychecks,alsocalled

handshakes,thechannelforcommunicationisestablished.

ICEincreasesthechancesofndingthemostefcientpathtosuccessfulcommunicationbetweenpeerdevices.Ifyoualsoenable

STUNandTURN,youimprovetheICEprotocol’schancesofndingthemostefcientpathtosuccessfulcommunication,notjust

betweenpeersbutbetweenalldevicesoneithersideoftheNATdevice.

TousetheICEprotocolforNATtraversal,selectEnableICE.

SessionTraversalUtilitiesforNAT(STUN)

SessionTraversalUtilitiesforNAT(STUN)isaclient-servernetworkprotocolthatenablestheproducttoaskaSTUNserveronthe

InternetforamappedpublicIPaddress.TheSTUNserverresponseincludesthisIPaddressandportsothattheclientcanusethem

initsSIPmessagestootherhostsandclients.

LikeTURN,STUNcanbeusedinfull-cone,address-restrictedcone,andport-restrictedconeNATsetups.STUNisfastbecauseit

islightweight.However,STUNdoesnotallowincomingmessagesfromsymmetricNATs,anditcannotcommunicatewithapeer

behindthesameNATdevice.

TousetheSTUNprotocolforNATtraversal,selectEnableSTUN.ThenentertheaddressoftheSTUNserver.

TraversalUsingRelaysaroundNAT(TURN)

TraversalUsingRelaysaroundNAT(TURN)isaclient-servernetworkprotocolthatenablestheproducttoaskaTURNserverfora

mappedIPaddress.TheTURNserverrespondswithitsIPaddressandportsothattheclientcanusetheminitsSIPmessages.

AXISC3003-ENetworkSpeaker

VoiceoverIP(VoIP)

TURNisprimarilyusedinsymmetricNATsetups.LikeSTUN,TURNcanalsobeusedinfull-cone,address-restrictedcone,and

port-restrictedconeNATsetups.ButbecausetheIPaddressandportprovidedbytheTURNserverarethoseoftheTURNserver

itself,itworkslikeacarrierthatforwardsinformationtoandfromtheclient.ThismeansthatwhileTURNserversarereliable,

theysometimescauseabitoflatency.

TousetheTURNprotocolforNATtraversal,selectEnableTURN.ThentheaddressoftheTURNserver,theusernameandpassword.

TheAccountSettingsPage

TheAccountSettingspageallowsyoutosetupandmanageSIPaccounts.SeeCreateorEditAccountsonpage14.

TheAccountSettingspagealsoincludesanaccountlistthatshowsanoverviewoftheSIPaccountsettings,including:

•Name.SeealsoAccountInformationonpage15.

•SIPaddress.SeealsoAboutSIPAddressesonpage16.

•Transportmode.SeealsoTransportSettingsonpage15.

•Default.SeealsoAccountInformationonpage15.

•Registrationstatus.SeeRegistrationStatusonpage14.

RegistrationStatus

Theaccountstatusisindicatedwithdotsindifferentcolors.Formoredetailedinformationaboutanaccount’sstatus,hoverthe

mousepointeroverthestatusdotorselecttheaccountintheaccountlistandclickModify.

SIPdisabled–SIPisdisabled.

Accountnotregistered–TheSIPaccountisnotregisteredwithaPBX.

Provisional–Theproductistryingtoregistertheaccount.

Redirection–Theaccountoraddressneedstoberedirected.

Successful–TheaccounthassuccessfullyregisteredwiththeSIPregistrar.

Failure–Thereisaproblemwiththeaccount,suchastheaccountcredentialsarewrong,authorizationfailed,or

therequestwasbad.

CreateorEditAccounts

TosetupaSIPaccount:

1.GotoSetup>VoIP>AccountSettings.

2.ClickAdd.

3.Entertheaccountdetails.

-SeeAccountInformationonpage15.

-SeeAccountCredentialsonpage15.

-SeeSIPServerSettingsonpage15.

-SeeTransportSettingsonpage15.

-SeeProxySettingsonpage16.

4.ClickOK.

Toeditanaccount,selecttheaccountintheaccountlistandclickModify.

AXISC3003-ENetworkSpeaker

VoiceoverIP(VoIP)

Toremoveanaccount,selecttheaccountintheaccountlistandclickRemove.

AccountInformation

•Name–Enteradescriptivename.Thiscanforexamplebearstandlastname,arole,oralocation.Thenameisusedas

analiasandisespeciallyusefulwhenseveralaccountshavethesameuserID.

•Defaultaccount–Selecttomakethisthedefaultaccount.Onlyoneaccountcanbethedefaultaccount.

Atstartup,thersttimetheproductisaccessedorafterareset,apeeraccountiscreatedautomaticallyandsettobethe

defaultaccount.Thispeeraccountcanonlyberemovedifatleastonemoreaccounthasbeenaddedtothelist.

ThedefaultaccountwillbeusedtomaketriggeredcallsandtomaketestcallsontheSIPSettingspage.Formore

informationabouttriggersandactions,seeEventsonpage18.

AccountCredentials

•UserID(required)–EnterthenameorPBXextensionthatshallbeshownwhencallingotheraccounts.Aprivatebranch

exchange(PBX)isatelephoneswitchingsystemthatconnectstelephoneextensionstoeachotherandtoothertelephone

networks.EachPBX-connecteddevicehasitsownextensionnumber.

•AuthenticationID–SomePBXsrequirethattheaccountveriesitselfwiththeSIPregistrartoallowaccesstothePBX.For

moreinformation,seethePBX’sandserviceprovider’sinstructions.BydefaulttheAuthenticationIDisidenticaltotheUser

ID.ToenableanAuthenticationIDthatisdifferentfromtheUserID,cleartheUseUserIDasAuthenticationIDcheckbox.

•Password–Enterthepasswordfortheaccount.Apasswordisnotrequiredforpeer-to-peeraccounts.

•Conrmpassword–Repeatthepassword.Apasswordisnotrequiredforpeer-to-peeraccounts.

•CallerID–Enterthenameorphonenumberthatyouwanttherecipienttoseewhenyoumakethecall.

IfyouonlyenterauserID,theaccountwillbeusedasapeer-to-peeraccount.Thismeansthatunlessthedevicesareconnected

toNATswithSIP-specicportforwardingsuchasSTUNorTURN,theaccountwillonlybeabletocommunicatewithdevices

thatareconnectedtothesameprivatenetwork.Formoreinformation,seeNetworkAddressTranslation(NAT)Traversal(port

forwarding)onpage13.

TocreateanaccountthatisregisteredwithaPBXoraserviceprovider,entertheuserID,password,andtheregistraraddress

ordomainname.SeeSIPServerSettingsbelow.

SIPServerSettings

•Domainname–Ifavailable,enterthepublicdomainname.ThedomainnamewillbeshownaspartoftheSIPaddress

whencallingotheraccounts.Formoreinformation,seeAboutSIPAddressesonpage16.

•Registraraddress–EntertheSIPserver’sregistraraddress.ThisistopointouttheSIPregistrarwithwhichtheaccount

shouldregisteritself.TheSIPregistraristhepartofthePBXthatkeepstrackofalltheextensions.

Important

TheregistraraddressshouldbeanIPv4address.Theproduct’sVoIPcapabilitiescurrentlydonotincludesupportforIPv6.

TransportSettings

•EnableSIPS–SelecttouseSecureSessionInitiationProtocol(SIPS).SIPSusestheTLStransportmodetoencryptthe

trafc.IfyouenableSIPS,youcannotselectanyothertransportmodethanTLS.

•Transportmode–SelecttheSIPtransportmodefortheaccount:UDP,TCP,orTLS.

•AllowportupdatemessagesthroughMWI–Messagewaitingindicator(MWI)notiestheuserofchangesinthe

portsettings.

ThedifferencebetweenSIPS(EnableSIPS)andSIPoverTLS(Transportmode–TLS)isthatSIPSensuresthateachmessagetransfer

isencrypted,whileSIPoverTLSonlyhastomakeabesteffort.

AXISC3003-ENetworkSpeaker

VoiceoverIP(VoIP)

SIPoverUDPTransportmode–UDPmeansthatthemessagewillbesentwithoutdelaybutalsowithoutthehandshakesthatSIPS,

SIPoverTLS,andSIPoverTCPTransportmode–TCPoffer.

ProxySettings

ASIPproxymanagesregistrationandroutingrequestsfromcallingdevices.TheSIPproxycommunicateswiththeprivatebranch

exchange(PBX)inordertondaroutethatacallhastotaketoreachadevicethatissetinadifferentlocationorsite.

Address-EntertheSIPproxyserver'saddress.

Username-EnterausernamefortheSIPproxyserverifrequired.

Password-EnterapasswordfortheSIPproxyserverifrequired.

MakeTestCalls

TomakesurethatcallscanbemadefromtheAxisproduct,youcanmakeatestcall:

1.GotoSetup>VoIP>SIPSettingsorSetup>VoIP>AccountSettings.

2.Inthetestcalleld,enteravalidSIPaddresstotheotherdevice.Usetheformatsip:<extension>@<domain>or

sips:<extension>@<domain>.Formoreinformationandexamples,seeAboutSIPAddressesonpage16.

3.ClickTestcall.Thetestcallismadefromthedefaultaccount.Formoreinformation,seeTransportSettingsonpage15.

Thecallstatusshowsbelowthebutton.Formoreinformation,seeCallStatusonpage17.

4.Toendthecall,clickEndcall.

AboutSIPAddresses

SIPaddressesareusedtoidentifyuserswithinanetworkjustlikeyouwoulduseaphonenumberoranemailaddresstocontacta

friendorcolleague.Oneofthemajordifferencesbetweenphonecalls,emails,andSIPcallsisthattheyusedifferentprotocolsto

startandendconversations.

Likeemailaddresses,SIPaddressesareatypeofuniformresourceidentier(URI)thatincludestwouser-specicparts,auserIDor

extensionandadomainorIPaddress.Togetherwithaprexandthe@symbol,theymakeupauniqueaddress.Forexample,if

CaesarofancientRomehadbothanemailaddressandaSIPaddress,theywouldbemailto:[email protected]and

sip:[email protected]respectively.Formoreexamplesanddescriptions,seebelow.

SIPaddressesarealsoknownasSIPURIsor,insomecases,SIPnumbers.Formoreinformation,seethePBX’sandserviceprovider’s

instructions.

Example

sip:[email protected]

Description

sip:

PrexthattellsthesystemthataSIPsessionisbeingstarted.

sips:

PrexthattellsthesystemthataSIPSsessionisbeingstarted.

TheuserIDorextensionoftherecipientofthecall.

Or,ifitisapeer-to-peercall,theIPaddressofthereceivingdevice.

@<domain>

Thedomainnameorregistraraddress(IPv4address)ofthereceivingdevice.

Important

TheAxisproduct’sVoIPfunctionalitydoesnotincludesupportforIPv6.

AXISC3003-ENetworkSpeaker

VoiceoverIP(VoIP)

FormoreinformationaboutSIP,SIPS,andTLS,seePortSettingsonpage13andTransportSettingsonpage15.

Formoreinformationaboutregistraraddressesanddomains,seeAccountCredentialsonpage15.

CallStatus

Thecallstatusisindicatedwithdotsindifferentcolors.Moreinformationaboutthecallstatusisshownnexttothestatusdot.

Idle–Noactivecallsortheextensionisbusy.

Terminated–Thecallwasdeniedorended,therewasnoanswer,ortheconnectionfailed.

Calling–Callingandwaitingforananswer.

Active–Thecallhasbeenansweredandisongoing.

AXISC3003-ENetworkSpeaker

Events

TheEventpagesallowyoutoconguretheAxisproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct

canplayanaudioclipaccordingtoascheduleorwhenacallisreceived.Thesetofconditionsthatdeneshowandwhentheaction

istriggerediscalledanactionrule.

SetUpActionRules

Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexampleplayanaudiocliporsenda

noticationmessage.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.

Formoreinformationaboutavailabletriggersandactions,seeTriggersonpage18andActionsonpage19.

ThefollowingexampledescribeshowtosetupanactionruletoplayanaudiolewhentheAxisproductreceivesaninputsignal

fromavideomanagementsystem.

1.GotoEvents>ActionRulesandclickAdd.

2.SelectEnableruleandenteradescriptivenamefortherule.

3.SelectInputSignalfromtheTriggerdrop-downlist.

4.SelectVirtualInputsfromtheseconddrop-downlist.

5.Select1fromthethirddrop-downlist.

6.SelectYesintheActivelist.

7.Optionally,selectaScheduleandAdditionalconditions.Seebelow.

8.UnderActions,selectPlayAudioClipfromtheTypedrop-downlist.

9.SelectthedesiredaudiolefromthePlaydrop-downlist.

10.ClickOK.

Tousemorethanonetriggerfortheactionrule,selectAdditionalconditionsandclickAddtoaddadditionaltriggers.Whenusing

additionalconditions,allconditionsmustbemettotriggertheaction.

Topreventanactionfrombeingtriggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,

duringwhichthetriggershouldbeignoredbeforetheactionrulecanbeactivatedagain.

Formoreinformation,seetheonlinehelp

Triggers

Availableactionruletriggersandconditionsinclude:

•Call

-State–Triggerstheactionrulewhenacallservicestatechangestoactive,callingoridle.Thistriggercan,for

example,beusedtoplayadialtonewhenacallisconnecting.

-StateChange–Triggerstheactionrulewhenacallstatechanges.Thistriggercanforexample,beusedtoplay

abusytonewhenacallisbusyorcallanotherspeciedSIPaccountifthecallisbusy.

•Hardware

-Network–Triggerstheactionrulewhenthenetworkconnectionislost.SelectYestotriggertheaction

rulewhenthenetworkconnectionislost.SelectNototriggertheactionrulewhenthenetworkconnection

isrestored.

AXISC3003-ENetworkSpeaker

Events

•InputSignal

-SpeakerTestPerformed–TriggersanactionruleafteranAutoSpeakerTesthasbeenperformed.Itcanbe

usedto,forexample,sendanoticationtoanoperatorwhenaspeakertesthasbeenperformedafterthe

producthasrestarted.

-VirtualInputs–Triggerstheactionrulewhenoneofthevirtualinputschangesstates.Itcanbeusedbya

clientsuchasanaccessmanagementsystem,throughtheVAPIX®applicationprogramminginterface,totrigger

actions.Virtualinputscan,forexample,beconnectedtobuttonsinthemanagementsystem'suserinterface.

•System

-SystemReady–Triggerstheactionrulewhenthesystemisinstateready.Forexample,theAxisproductcan

detectthesystemstateandsendanoticationwhenthesystemhasstarted.

SelectYestotriggertheactionrulewhentheproductisinstateready.Notethattherulewillonlytriggerwhen

allnecessaryservices,suchastheeventsystem,hasstarted.

•Time

-Recurrence–Triggerstheactionrulebymonitoringtherecurrencesthatyouhavecreated.Youcanusethis

triggertoinitiaterecurringactionssuchassendingnoticationseveryhour.Selectarecurrencepatternorcreate

anewone.Formoreinformationaboutsettinguparecurrencepattern,seeSetUpRecurrencesonpage20.

-UseSchedule–Triggertheruleaccordingtotheselectedschedule.SeeCreateSchedulesonpage20.

Actions

Availableactionsinclude:

•PlayAudioClip–Playsanaudioclipwhentheactionruleistriggered.FromthePlaydrop-downlist,selectanaudioclip

toplaywhentheactionruleistriggered.ToaddnewaudioclipsgotoAudio>AudioClips.

•RunAutoSpeakerTest–SendsanAutoSpeakerTestsignalwhentheactionRuleistriggered.

•SendNotication–Sendanoticationmessagetoarecipient.

•StatusLED–ThestatusLEDcanbesettoashforthedurationoftheactionruleorforasetnumberofseconds.The

statusLEDcanbeusedduringinstallationandcongurationtovisuallyvalidateifthetriggersettingsworkcorrectly.

TosetthestatusLEDashcolor,selectaLEDColorfromthedrop-downlist.

AddRecipients

Theproductcansendmessagestonotifyadministratorsabouteventsandalarms.Butbeforetheproductcansendnotication

messages,youmustdeneoneormorerecipients.Forinformationaboutavailableoptions,seeRecipientTypesonpage19.

Toaddarecipient:

1.GotoEvents>RecipientsandclickAdd.

2.Enteradescriptivename.

3.SelectarecipientType.

4.Entertheinformationneededfortherecipienttype.

5.ClickTesttotesttheconnectiontotherecipient.

6.ClickOK.

RecipientTypes

Thefollowingrecipientsareavailable:

AXISC3003-ENetworkSpeaker

Events

•HTTP

•HTTPS

•Email

•TCP

SetUpEmailRecipients

Emailrecipientscanbeconguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand

authenticationusedby,forexample,acorporateemailserver.

Note

Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountofattachments,from

receivingscheduledemailsandsimilar.Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlocked

emailaccounts.

Tosetupanemailrecipientusingoneofthelistedproviders:

1.GotoEvents>RecipientsandclickAdd.

2.EnteraNameandselectEmailfromtheTypelist.

3.EntertheemailaddressestosendemailstointheToeld.Usecommastoseparatemultipleaddresses.

4.SelecttheemailproviderfromtheProviderlist.

5.EntertheuserIDandpasswordfortheemailaccount.

6.ClickTesttosendatestemail.

Tosetupanemailrecipientusingforexampleacorporateemailserver,followtheinstructionsabovebutselectUserdenedas

Provider.EntertheemailaddresstoappearassenderintheFromeld.SelectAdvancedsettingsandspecifytheSMTPserver

address,portandauthenticationmethod.Optionally,selectUseencryptiontosendemailsoveranencryptedconnection.Theserver

certicatecanbevalidatedusingthecerticatesavailableintheAxisproduct.Forinformationonhowtouploadcerticates,

seeCerticatesonpage23.

CreateSchedules

Tocreateanewschedule:

Tousethescheduleinanactionrule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.

SetUpRecurrences

Recurrencesareusedtotriggeractionrulesrepeatedly,forexampleevery5minutesoreveryhour.

Tosetuparecurrence:

1.GotoEvents>RecurrencesandclickAdd.

2.Enteradescriptivenameandrecurrencepattern.

3.ClickOK.

Tousetherecurrenceinanactionrule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageandthen

selecttherecurrencefromtheseconddrop-downlist.

Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.

Axis C3003-E, C3003-E Network Speaker User manual

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