Sierra Wireless AirCard 595 User manual

Brand: Sierra Wireless

Model: AirCard 595

Type: User manual

This manual is also suitable for

AIRCARD 595U

AirCard® 595 PC Card

User Guide

2130681

Rev 1.0

Preface

Document 2130681. Rev 1.0 Aug.06 2

Important Notice Duetothenatureofwirelesscommunications,transmission

andreceptionofdatacanneverbeguaranteed.Datamaybe

delayed,corrupted(i.e.,haveerrors)orbetotallylost.

Althoughsignificantdelaysorlossesofdataarerarewhen

wirelessdevicessuchastheSierraWirelessmodemareusedin

anormal

mannerwithawell‐constructednetwork,theSierra

Wirelessmodemshouldnotbeusedinsituationswherefailure

totransmitorreceivedatacouldresultindamageofanykind

totheuseroranyotherparty,includingbutnotlimitedto

personalinjury,death,orlossofproperty.Sierra

Wireless

acceptsnoresponsibilityfordamagesofanykindresulting

fromdelaysorerrorsindatatransmittedorreceivedusingthe

SierraWirelessmodem,orforfailureoftheSierraWireless

modemtotransmitorreceivesuchdata.

Safety and Hazards DonotoperatetheSierraWirelessmodem:

• Inareaswhereblastingisinprogress

• Whereexplosiveatmospheresmaybepresent

• Nearmedicalequipment

• Nearlifesupportequipment,orany equipmentthatmay

besusceptibletoanyformofradiointerference.Insuch

areas,theSierraWirelessmodemMUSTBEPOWERED

OFF

.TheSierraWirelessmodemcantransmitsignalsthat

couldinterferewiththisequipment.

DonotoperatetheSierraWirelessmodeminanyaircraft,

whethertheaircraftisonthegroundorinflight.Inaircraft,the

SierraWirelessmodemMUSTBEPOWE REDOFF.When

operating,theSierraWirelessmodemcan

transmitsignalsthat

couldinterferewithvariousonboardsystems.

Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. The Sierra Wireless

modem may be used at this time.

Thedriveroroperatorofanyvehicleshouldnotoperatethe

SierraWirelessmodemwhileincontrolofavehicle.Doingso

willdetractfromthedriveroroperatorʹscontrolandoperation

ofthatvehicle.In somestatesandprovinces, operatingsuch

communicationsdeviceswhileincontrolofavehicle

isan

offence.

Limitation of

Liability

Theinformationinthismanualissubjecttochangewithout

noticeanddoesnotrepresentacommitmentonthepartof

SierraWireless.SIERRAWIRELESSANDITSAFFILIATES

SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL

Preface

Document 2130681. Rev 1.0 Aug.06 3

DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,

CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES

INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

REVENUEORANTICIPATEDPROFITSORREVENUE

ARISINGOUTOFTHEUSEORINABILITYTOUSEANY

SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS

AND/ORITSAFFILIATESHASBEENADVISEDOFTHE

POSSIBILITY

OFSUCHDAMAGESORTHEYARE

FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.

Notwithstandingtheforegoing,innoeventshallSierra

Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor

inconnectionwiththeSierraWirelessproduct,regardlessof

thenumberofevents,occurrences,orclaimsgivingriseto

liability,

beinexcessofthepricepaidbythepurchaserforthe

SierraWirelessproduct.

Patents Portionsofthisproductmaybe coveredbysomeorallofthe

followingUSpatents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,234

5,890,057 5,929,815 6,169,884 6,191,741 6,199,168

6,339,405 6,359,591 6,400,336 6,516,204 6,561,851

6,643,501 6,653,979 6,697,030 6,785,830 6,845,249

6,847,830 6,876,697 6,879,585 6,886,049 6,968,171

6,985,757 7,023,878, D442,170 D459,303

andotherpatentspending.

Thisproductincludes

technologylicensedfrom:

LicensedbyQUALCOMMIncorporatedunderoneormoreofthe

followingUnitedStatespatentsand/ortheircounterpartsinother

nations:

4,901,307 5,056,109 5,101,501 5,109,390 5,228,054

5,267,261 5,267,262 5,337,338 5,414,796 5,416,797

5,490,165 5,504,773 5,506,865 5,511,073 5,535,239

5,544,196 5,568,483 5,600,754 5,657,420 5,659,569

5,710,784 5,778,338

ManufacturedorsoldbySierraWirelessInc.oritsLicensees

underoneormorepatentslicensedfromInterDigitalGroup.

Preface

Document 2130681. Rev 1.0 Aug.06 4

Trademarks AirCardand“HeartoftheWirelessMachine”areregistered

trademarksofSierraWireless.

SierraWireless,theSierraWirelesslogo,theredwavedesign,

thered‐tippedantenna,andWatcheraretrademarksofSierra

Wireless.

Windows

isaregisteredtrademarkofMicrosoftCorporation.

MacOSisatrademarkofAppleComputer,Inc.,registeredin

theU.S.andothercountries.

QUALCOMM

isaregisteredtrademarkofQUALCOMM

Incorporated.

InstallShield

isaregisteredtrademarkofMacrovisionCorpo‐

rationintheUnitedStatesofAmericaand/orothercountries.

Othertrademarksarethepropertyoftherespectiveowners.

Comments

Additional

information and

updates

Forup‐to‐dateproductdescriptions,documentation,appli‐

cationnotes,firmwareupgrades,troubleshootingtips,and

pressreleases,visit.

www.sierrawireless.com.

Sales Desk: Phone: 1-604-232-1488

Hours: 8:00

AM to 5:00 PM Pacific Time

E-mail: [email protected]

Post: Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-604-231-1109

Web: www.sierrawireless.com

Document 2130681. Rev 1.0 Aug.06 5

Table of Contents

Introducing the AirCard® 595 PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Wireless PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

CDMA 3G services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Additional AirCard PC Card features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Your host computing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

The AirCard 595 PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

The AirCard PC Card drivers and enabling software . . . . . . . . . . . . . . . . 10

A CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

The AirCard 595 software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Account activation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

AirCard PC Card software installation procedures . . . . . . . . . . . . . . . . . . . . . 15

Card insertion and removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Inserting the AirCard PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Removing the AirCard PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Account configuration procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Manual activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Contents

Document 2130681. Rev 1.0 Aug.06 6

Automated activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Care and Maintenance of Your AirCard PC Card . . . . . . . . . . . . . . . . . . . . . . .21

Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Starting and closing Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Components of the Watcher window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Window controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Docking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Always On Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Interpreting icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Connection Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Call Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Indicator area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Minimized icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using an external antenna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 31

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Important safety/compliance information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Information pertaining to OEM customers . . . . . . . . . . . . . . . . . . . . . . . . . 34

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Document 2130681. Rev 1.0 Aug.06 7

1: Introducing the AirCard® 595

PC Card

Note: This document applies to you, only if your wireless card is the

AirCard 595 PC Card from Sierra Wireless. This document does not

apply, if you are using a wireless card that is built into your computer.

• Welcome

• Feature summary

• Package contents

Welcome

Note: Do not insert the AirCard

PC Card into your PC Card slot

prior to installing the software. It

is important to install the

software and driver in the correct

order. For detailed procedures,

see page 14.

TheSierraWirelessAirCard 595PC Cardisadual‐band

wirelessPC CardforcellularandPCSnetworks.Itenhances

thefunctionalityofyourmobilecomputingdevicebyadding

wirelessdataand2‐waymessaging.

Thiscardallowsyoutodothefollowing(subjecttofeature

availability),withoutusingawirelinephoneor

network:

• ConnecttotheInternet,VPNandcorporatenetworks

• Sendandreceivee‐mail

• SendandreceiveSMSmessages

Note: You can view this guide online or print it to keep on hand. If

you're viewing it online, simply click a topic in the Table of Contents, or

a page number in the Index, or any page reference or section

reference. (Most text that is blue is a clickable link.) The PDF

automatically displays the appropriate page.

Feature summary

Note: For step-by-step instruc-

tions to access features of the

AirCard PC Card, consult the

online help available with

Watcher™ (page 28).

TheAirCardPC Cardisdesignedtoprovideawiderangeof

capabilitiesusingCDMAnetworktechnology.Implementation

ofthesefeaturesdependsontheparticularserviceprovider

andaccountfeaturesyouhavechosen.

Somefeaturesdescribedinthismanualmaynotbesupported

byyourserviceproviderormaynotbeavailable

withyour

networkaccount.Fordetailsoftheservicesandaccounts

available,contactyourserviceprovider.

Introducing the AirCard® 595 PC Card

Document 2130681. Rev 1.0 Aug.06 8

Wireless PC Card

Onceinstalledandconfigured,theAirCardPC Cardcan

connecttotheCDMAnetworkautomatically.Youjustinsert

theAirCardPC Card,allowWatchertoautolaunchand 

authenticateyouraccountonthenetwork,thenlaunchyour

Internetbrowser(whichyoucanalsoconfigureinWatcherto

launchautomatically)—you’reonline!

Alternatively,youcanmake

ahigh‐speeddataconnection

withoutrunningWatcher—simplybylaunching whatever

applicationyouwanttouse(suchasyourwebbrowseror

e‐mailapplication).Prerequisites:youmusthavepreviously

selected,inWatcher,“

Always-on”for thehigh‐speedconnection

and(subjecttofeature availability)“

Enable NIC for data

connections

”.

TheAirCardPC Cardalsoallowsyoutodialupamodem

(suchasacorporateserver).

CDMA 3G services

TheAirCardPC Cardoperatesoveratypeofwirelessnetwork

calledCDMA (CodeDivisionMultipleAccess).

CDMA 3Gtechnologyprovidesavarietyofconnectivity

features,dependingonyourserviceproviderandaccount:

• 1x‐EVDORev.AsupportsInternetconnectionswithdata

ratesupto3.1 Mbps(downlinkfromthenetwork)and

1.8 Mbps(uplink

tothenetwork).Averagedataratesare

roughly600–1300 Kbps(downlinkfromthenetwork)and

300–400 Kbps(uplinktothenetwork).Actualspeed 

dependsonthenetworkconditions.

• 1x‐EVDORev.0supportsInternetconnectionswithdata

ratesupto2.4 Mbps(downlinkfromthenetwork)and

153 Kbps(uplinktothe network).

Averagedataratesare

roughly400‐700 Kbps(downlinkfromthenetwork)and

40‐80 Kbps(uplinktothenetwork).Actualspeeddepends

onthenetworkconditions.

• 1XsupportsInternetconnectionswithdataratesupto

153 Kbps.Actualspeeddependsonthenetworkcondi‐

tions.

Oncetheconnectionisestablished,youcan

openyourbrowser

andconnecttoanywebsitethatisaccessiblethroughthe

Internet,oraccessotherInternetservices(suchase‐mail).

Theconnectionis“active”whendatatransmissionis

occurring.Ifdatatransmissionstopsforaperiodoftime

(determinedbythenetwork),theconnectionbecomes

“dormant”;

seepage 26.

Introducing the AirCard® 595 PC Card

Document 2130681. Rev 1.0 Aug.06 9

• Circuitswitched(dial‐up)data,usingtheearlierCDMA

IS‐95specification,supportsdataconnectionstoanydial‐

inserviceatratesupto14.4 Kbps.

• QNC (QuickNetConnect),providesasimplifiedwayto

dialintoanInternetconnection(usingcircuitswitched

data)where3G(1xEV‐DOor1X)high

‐speedpacket

serviceisnotavailable.

• SMS (ShortMessageService),allowsyoutosendand

receiveshorttextmessagesusingtheAirCardPC Card.

Additional AirCard PC Card features

BeyondthefeaturesoftheCDMAnetwork,theAirCard

PC Cardprovidesadditionalsoftwarefeatures:

• PINsecuritycodetoprotect yourAirCardPC Cardand

accountfromunauthorizeduse.

• AnActivationWizard(page 18)toassistwithconfiguring

yourCDMA account.

• SoundoptionstocustomizeringtonesforSMSmessages.

• ACallLogto

trackoutgoingcallsanddeterminethe

amountofdatatransferred.

Package contents

YourAirCardPC Cardpackagecontainsthefollowingcompo‐

nents:

• AirCard 595PC Card

• InstallationCDcontainingtheAirCardPC Cardsoftware,

thisuserguide,andwarrantyinformation

• QuickStartGuide

System components

YourAirCard 595PC Cardisjustonepartofasystem

designedtoprovideyouwithawiderangeofcommunication

features.Everycomponentofthesystemisneededtoenable

thesecapabilities.

Your host computing device

YournotebookhoststheAirCardPC Cardhardwareandruns

thecommunicationsoftware:yourwebbrowserore‐mail

application,andWatcher—theAirCardPC Cardenabling

software.

Introducing the AirCard® 595 PC Card

Document 2130681. Rev 1.0 Aug.06 10

Youmayalsohaveothersoftwareonyourcomputerthatcan

beusedwirelesslywiththeAirCardPC Card,suchas:file

transferapplications(FTP),chatorinstantmessaging,a

VPN (VirtualPrivateNetwork)client,clientsoftwarefora

corporateserverapplication.

The AirCard 595 PC Card

TheAirCardPC Cardprovidesyourcomputerwitha

connectiontotheCDMAwirelessnetwork.

TheAirCardPC CardfitsintoastandardType IIPC Cardslot

availableonmostnotebookPCs.

EveryCDMAnetworkoperatesononeofthreeradio

frequencybands.Asadual‐bandproduct,theAirCard

PC Cardoperatesontwoof

thesebands(seepage 31),

providingawidecoveragearea.

The AirCard PC Card drivers and

enabling software

Requiredtocontrol,monitor,andmanageyourwireless

connections,thisincludestheWatcherapplication.

TheAirCardPC CardcomeswithaCDcontainingthis

software:

• WatcherapplicationthatyouusetomanagetheAirCard

PC Cardandmonitor yourconnections.Forstep‐by‐step

instructionstoaccessfeaturesofWatcher,usetheappli‐

cation’sonlinehelp.

• ThedevicedriversoftwarethatenablestheAirCard

PC Cardtoworkwithyourcomputer’soperatingsystem.

Thedriverand applicationsoftwaremustbeinstalledbefore

youinserttheAirCardPC Card forthefirsttime.Detailed

instructionsareprovidedinthefollowingchapters.

A CDMA service provider account

CompaniesthatoperateCDMAnetworksandprovideaccess

tothesenetworksarecalledserviceproviders.Tousethe

AirCardPC Card,youmusthaveanaccountwithaCDMA

serviceprovider.

Introducing the AirCard® 595 PC Card

Document 2130681. Rev 1.0 Aug.06 11

Note: You can use the Lock

Code feature to prevent others

from using your account should

your AirCard PC Card be stolen.

For information on this feature,

see the online help.

Eachserviceproviderhasitsownpricingoptions.Theremay

beflatrateaccounts,whichprovideyouamaximumnumber

ofminutesofnetworkusageforafixedmonthlyfee.There

maybeaccountsforwhichyouarechargedfornetworkusage

bytheminuteorbytheamountofdata

transmitted.

Youraccountmayincludeavarietyofotherservicessuchas

SMSmessaging.

EachAirCardPC Cardhasbeenprovisionedatthefactoryfor

usewithaparticularserviceprovider.ThissetstheAirCard

PC Cardtouse particularradiochannelsandenablesservices

specificforthatprovider.

Theprocessofsettingup

youraccountiscalledactivation.

Activationinvolvesactionbytheserviceproviderandconfigu‐

rationoftheAirCardPC Card.

Theproceduretoconfigure(activate)yourAirCardPC Cardis

coveredin“Activation”onpage 18.

The CDMA wireless network

Note: More information about

CDMA networks is available on

the CDMA Development Group

web site,

www.cdg.org

Thisistheworldwideinfrastructureprovidingtheradio

coveragethatallowsyoutostayconnected.Madeupofradio

towersandavarietyofnetworkswitches,routers,andservers,

thenetworkisaninterconnectionofmanyserviceproviders.

Note: Most service providers

have coverage maps on their

web sites.

ThereareCDMAnetworksthatoperateinthefrequencybands

supportedbytheAirCardPC CardthroughoutNorthAmerica

andpartsofLatinAmerica,Asia,andNewZealand.However,

eachserviceprovideroperatesanetworkthatcoversalimited

geographicalareawithintheoverallCDMAcoveragearea.

Note: The fee for service is

usually higher when you are

roaming (connecting to a

network other than the one

belonging to your service

provider).

Mostserviceprovidershave“roaming”agreementswithother

serviceproviders,sothattheycanofferserviceoutsideof the

coverageareaoftheirownnetworks.Forexample,assuming

youliveinVancouverandtravelfrequentlytoSeattle,youcan

obtainanaccountwithaVancouverserviceproviderthathasa



roamingagreementwithaserviceproviderinSeattle.You

wouldthenhavelocalserviceinVancouver,androaming

serviceinSeattle.

Document 2130681. Rev 1.0 Aug.06 12

2: Getting Started

• The AirCard 595

software

• Account activation and

configuration

Beforeyoucan beginusingtheAirCardPC Card,youmust:

1. InstalltheAirCardPC Cardenablingsoftwareand driver.

2. ActivateanaccountandconfiguretheAirCardPC Cardto

useyouraccount(unlesstheAirCardPC Cardhasbeen

pre‐activated).

Thissectionprovidesanoverviewofthisprocess.

The AirCard 595 software

TheAirCardPC Cardcomeswiththissoftware:

• WatcherapplicationthatyouusetomanagetheAirCard

PC Cardandmonitor yourconnections

• Thedriversoftwarethatprovidestheinterfacebetween

theAirCardPC CardandyourWindowsoperatingsystem

TheWatchersoftwaremustbeinstalledbeforeyouinsertthe

AirCardPC Cardforthe

firsttime.Detailedinstructionsare

providedin“Installation”onpage 14 .

Account activation and

configuration

TousetheAirCardPC Card,youmusthaveanaccountwitha

CDMAserviceprovider.Theprocessofsettingupanaccount

iscalledactivation.

IfyoupurchasedtheAirCardPC Carddirectlyfromaservice

provider,youmayalreadyhaveanaccount;yourAirCard

PC Cardmaybepre‐activated.

Otherwise,run

WatcherandtheActivationWizard,which

guidesyouthroughtheactivationandconfigurationprocess.

(Dependingonyourconfiguration,WatcherandtheActivation

Wizardmaystartautomaticall y.)

ConfiguringtheAirCardPC Cardinvolvessetti ngthephone

numberassignedbyyourserviceproviderandmayinvolve

enteringothernetworkparametersandsettingssuchas

auser

nameandpasswordtoaccessservices.

Getting Started

Document 2130681. Rev 1.0 Aug.06 13

Yourserviceproviderneedstoknow:

• Thebillinginformationtousetocollectpaymentforyour

networkusage.

• TheESN (ElectronicSerialNumber)orMEID(Mobile

EquipmentIdentifier)assignedtoyourAirCardPC Card

duringthemanufacturingprocess.(TheESNorMEIDis

printedonalabelontheAirCardPC Cardand

canbe

displayedinWatcher.)Thisnumberisusedtohelp

authenticateyouraccountwhenyouconnectforservice.

Yourequirefromyourserviceprovider:

• Anactivationcodethatgivesyouaccesstoconfigurethe

account.

• AphonenumberforyourAirCardPC Card.

• Additionalinformationspecifictoyourserviceprovider

such

as:

· AuserID(username)andpasswordtoauthenticateyour

networkconnection.

· ASID(SystemIDentifier)thatidentifiesyourhome

networkareaandisusedtogetherwithyourphone

numbertodetermineifyouare“home”or“roaming”.

Document 2130681. Rev 1.0 Aug.06 14

3: Installation

• System requirements

•Installation

• Inserting the AirCard

PC Card

• Removing the AirCard

PC Card

Thischapterguidesyouthroughthestepsnecessarytoinstall

theAirCardPC CardonanotebookPC.

Note: Do not insert the AirCard PC Card into your PC Card slot

before installing the software.

Thebasicstepsare:

1. InserttheAirCard 595installationCDintoyourCD‐ROM

driveandinstallWatcher.

2. InserttheAirCardPC CardintothePC Cardslot (page 16)

toinstalltheAirCardPC Carddrivers.

3. IftheAirCardPC Cardhasnotbeenpre‐activated,usethe

ActivationWizardtoconfiguretheA irCardPC Card(as



describedin“Activation”onpage 18).

Beforeyoubegin theinstallationprocess,ensureyourPCis

runningasupportedoperatingsystemandmeetsthe

hardwarerequirementsdescribedbelow.

System requirements

TheAirCardPC CardissupportedonnotebookPCsrunning:

• WindowsVista(forthe finalcommercialreleases

scheduledforearly2007)

• Windows2000withServicePack1orlater(ServicePack4

isrecommended)

• Windows XP(HomeandProfessionalversions)

• MacOSX(supportedthroughthi rd‐partysoftware

solutions)

Installation

Document 2130681. Rev 1.0 Aug.06 15

ToinstalltheAirCardPC Card,yourequirethesesystem

resources:

AirCard PC Card software

installation procedures

ToinstallWatcherandtheAirCardPC Carddriver:

Note: Users of Windows Vista

and 2000 must be logged in with

administrative privileges to install

the AirCard PC Card software.

Users of Windows XP may

require administrative privileges,

depending on the XP installation.

1. IftheinstallationCDisnotalreadyinyourCD‐ROM

drive,insertit.TheCDshouldautostartanddisplaya

menu.

IftheCDdoesnotautostart,select

Start > Runandenter

d:\launch.exewheredisthedriveletterofyourCD‐ROM

drive.

2. FromtheCDstartupwindow,select

Install Watcher software

tolaunchtheInstallShield

Wizard.

3. Ifthe

Open With...windowappears,canceltheinstallation

(yourcomputerismissing somefilesrequiredforthe

installation).Searchfor

Instmsiw.exe(ifyou’rerunning

Windows2000)amongthedownloadsat

www.microsoft.com.Installthefileonyourcomputer, 

thenreruntheAirCardPC Cardsoftwareinstallation.

4. Ifthe

Ikernel Application Errorwindowappears:

a)Canceltheinstallation.

b)Downloadthefile:

http://support.installshield.com/kb/files/Q108312/

ikernelupdate.exe.

c)Installthefileonyourcomputer,thenrerunthesoftware

installation.

5. Usethe

NextandBackbuttonstonavigatethroughthe

wizardnotingthefollowing:

· Toproceedwiththeinstallation,youmustclick

I accept

the terms in the license agreement

toindicateyouraccep‐

tanceofthetermsoftheli censeagreement.

Table 3-1: System resource requirements

Card slots 1 Type II PCMCIA (PC Card) Slot

Disk drive CD-ROM (for installation only)

I/O resources 1 IRQ, 40 bytes I/O Space

Memory 10 MB

Disk space 10 MB

Installation

Document 2130681. Rev 1.0 Aug.06 16

· UsethedefaultsettingsfortheDestination Folderunless

youhavespecialrequirementsandanadvancedunder‐

standingofPCconfiguration.(TheDestinationFolder

dictateswherethesoftwareisinstalled.)

6. Whenyouarenotifiedthattheinstallationiscomplete,

click

Finish.

Note: Do not forcefully insert the

AirCard PC Card. This may

damage connector pins.

7. InserttheAirCardPC CardintoyourPC Card

slot (describedinthefollowingsection).Thisinstallsthe

driversforthecard.

Whenthedrivershave beeninstalled,thesystemtraydis‐

playsthemessage“Yournewhardwareisinstalledand

readytouse”:

8. IfWatcherhasnotstartedautomatically,startit:double‐

click

theWatchericononyourdesktop.

ProceedtoconfiguretheAirCardPC Cardtouseyouraccount

(ifitwasnotpre‐activated).See“Activation”onpage 18.

Card insertion and removal

Inserting the AirCard PC Card

ToinserttheAirCardPC Cardintoanotebook:

1. Withthepicturelabelfacingup,inserttheAirCard

PC Cardinto theslot.

WhenyouinserttheAirCardPC Card,thefollowingshould

occur:

• Ifsoundeffectsare enabled,thePCbeeps.

Correct Incorrect

Installation

17 2130681

• ThePC Cardiconappearsinthesystemtray,ifitisnot

alreadydisplayedforanothercard,(andunlessthefeature

hasbeendisabled).

• Watcherlaunches(unlesstheautolaunchfeaturehasbeen

disabled).

TheAirCardPC Cardispoweredassoonasyouinsertit.

Removing the AirCard PC Card

ToremovetheAirCardPC Card:

1. CloseWatcherifitisopen.

2. ClickthePC Cardiconinthesystemtraytodisplaythe

optiontostopthecard.

3. Clicktheentryfor“

NEC PCI to USB Open Host Controller”or

“

Standard Enhanced PCI to USB Host Controller“.

4. Ifadialogboxappearsnotifyingyouthatitissafeto

removethecard,click

OK.

5. UsetheejectortoremovetheAirCardPC Cardfromthe

slot.Pullthecardoutoftheslotbygrippingboth sidesof

thecardandpullingthecardstraightout.

Windows Vista Windows XP Windows 2000

Correct Incorrect

Document 2130681. Rev 1.0 Aug.06 18

4: Activation

• Account configuration

procedures

• Manual activation

• Automated activation Account configuration

procedures

ThefinalsteptomakingtheAirCardPC Cardoperationalis

configuringittouseyourCDMAserviceprovideraccount.

TheprocessofactivationconfiguresyourAirCardPC Card

withtherequiredaccountparameters(phonenumber,

username,password,etc.).

Ifyoupurchasedapre‐activatedAirCardPC Card,thisstepis

notnecessary.Once

theapplicationsoftwareanddriverare

installed,theAirCardPC Cardisreadyforuse.

Otherwise,youmustusetheActivationWizardtoactivateand

configureyouraccount.

Activation Wizard

TheActivationWizardwalksyouthroughtheprocessof

configuringanaccount.Theprocessandoptionsvarybasedon

theserviceprovider.

Thissectionisaguideonly.ConsulttheQuickStartGuide,

andfollowthedirectionsonscreenandinstructionsgivenby

yourserviceproviderrepresentative.

Toactivateanaccountand

configureyourAirCardPC Card

foruse:

IfyourAirCardPC Carddoesnothaveanactivatedaccount,

andWatcherhasstartedautomatically,thentheActivation

Wizardshouldstartautomatically.Ifthisdoesnothappen:

1. EnsureWatcherisrunning.Ifitisnot,double‐clickthe

Watchericononyourdesktop.

2. Startthe

ActivationWizard:selectTOOLS >

Activation Wizard.

TobeginactivationoftheAirCardPC Card,clickNext.

AirCard® 595 PC Card - User Guide

19 2130681

Manual activation

Activationinvolvesphoningyourserviceprovider,

exchanginginformation,andenteringyouraccountinfor‐

mationintotheappropriatefieldsinthewizard.(Tousethis

method,yourequireaphone.)

Tousemanualactivation,usethe

NextandBackbuttonsto

navigatethroughthewizard,notingthefollowing:

• Obtainthebillinginformationlistedonthesecond

windowofthewizardbeforephoningtheserviceprovider

orproceedingtothenextwindow.

• Contactyourserviceprovider.Informyourservice

providerthatyouare activatingyourSierraWireless

AirCard 595.Therepresentative

willrequestyour

ESN (ElectronicSerialNumber)orMEID.Thisisdisplayed

intheActivationWizard(andisprintedontheAirCard

PC Cardboxandonthe labelonthebackoftheAirCard

PC Card).

• Aspromptedbythewizard,entertheinformation

providedbytheservicerepresentative.

• Select

Finishinthefinalwindowofthewizard.

OncompletionoftheActivationWizard,theAirCardPC Card

isreadyforuse.Thefollowingchaptersexplainhowtouse

Watchertomanageandmonitoryourconnections.

Automated activation

Touseautomatedactivation:

1. Selectthe

Automated Activationradiobutton andclickNext.

2. Thewizardadvisesthatitwillmakeanetworkconnection,

dialingthedisplayednumber.Leavethenumber

unchangedunlesstoldbyatechnicalservicerepresen‐

tativetoenteradifferentvalue.Click

Next.

3. Followanyinstructionsorpromptsprovidedtoactivate

thecard.

WatcherdisplaystheactivationprogressintheCallStatus

Area.Whentheprocessiscompleteyoushouldseethe

message

“Ready to Connect”.

Activation

Document 2130681. Rev 1.0 Aug.06 20

Note: If you do not get the “Ready to Connect” message, retry the

process. If the process continues to fail, use manual activation

(page 19) or contact your service provider.

AtthispointyourAirCardPC Cardisreadytouse.

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Sierra Wireless AirCard 595 User manual

Brand: Sierra Wireless

Model: AirCard 595

Type: User manual

This manual is also suitable for

AIRCARD 595U

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Sierra Wireless AirCard 595 User manual

This manual is also suitable for

Sierra Wireless AirCard 595 User manual

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