GB-20
Frequently Asked Questions
If a problem does occur, it may often be due to something very minor. The following Q & A may be
able to resolve the problem.
Questions Answers
Whydoesn’tthefoodseemtocook? Checkthat:
•thecookingtimehasbeenset
•thedoorisclosed
•themainssocketisnotoverloadedcausing
thefusetoblow.
Whydoesthefoodseemundercookedor
overcooked?
Checkthat:
•thecorrectcookingtimehasbeenset
•thecorrectpowersettinghasbeenused.
HowcanIstopeggsfrompopping? Whenyoubakeorpoacheggsinthe
microwave,theyolkcansometimespopas
steambuildsupinsideit.Youcanstopthe
eggfrompoppingbypiercingtheyolkwitha
toothpickbeforecooking.
Nevercookeggsthatarestillintheirshells.
WhyisitsoimportantthatIallowstanding
timeaftercooking?
Withmicrowavecooking,manyfoodsbuild
upenoughheatinsidethemtocontinue
cookingevenafterthey’vebeentakenoutof
theoven.Becausemicrowavecookingworks
fromtheoutsideoffoodinwards,standing
timeletsyoucookthecentreofthefood
withouttheoutsidebeingovercooked.
Whydoesmymicrowavesometimestake
longertocookthanitsaysintherecipe?
Firstcheckthatthemicrowavewassetjustas
therecipesaid.
Cookingtimesandheatsettingsare
suggestionstohelppreventovercooking
butdierencesintheweight,size,shapeand
startingtemperatureoffoodwillallaect
howlongittakestocook–justasitdoeswith
aconventionaloven.Useyourjudgement
alongwiththerecipetocheckwhetherthe
foodhasbeencookedproperly.
WhydoIgetcondensationontheinsideof
thedoor?
Condensationisperfectlynormal,especially
whenyouarecookingfoodwithahigh
moisturecontentsuchaspotatoes.
Doesthemicrowaveenergygetthrough
thewindowonthedoor?
No.Thedoorhasaspecialmetalscreenwith
holesinthatletsyouseeinsidebutstops
microwaveenergyfromgettingout.
Steamcomesoutofthesideofthedoor
andvents.Canmicrowaveenergygetout
too?
No.Thedoorandventsarecarefullydesigned
toletsteamoutduringcookingbutkeep
microwaveenergyin.Thegapsarenotbig
enoughformicrowaveenergytoescape.
Matsui SMW17GE_IB_GB_130807_chris.indd 20 7/8/13 2:30 PM