TOOLS NEEDED FOR ASSEMBLY
(not included)
Novao I P: 844.404.4242
support@novaoinc.com
NovaoInc.com
We would like to take this
opportunity to thank you for
choosing Novao. We hope you are
truly sased with our product(s) and
enjoy it for years to come. As a small
business, we learn the most from
you, the customer. Please visit the
link below and leave us a review with
some pictures. We’ll then reward you
with a $25 Amazon or Visa gi card.
THANK YOU
Faucet Hole (on some sinks)
1.5” Standard
Drain Opening
1.75” Standard
Installation
Above Counter
Premium Gloss
For Easy Cleaning
It’s easy as...
• Go to novaoinc.com
• In the top le, click “product
registraon and review”
• Find your product model
• Review, submit... enjoy!
PORCELAIN VESSEL SINK 101
INSTALLATION
INSTRUCTIONS
Porcelain
Vessel
Sinks
Steps to Complete
Your Project
TP-V10W (sink only)
Please Note:
• Review and abide by all building and plumbing codes.
• Novao sinks need to be installed by a professional.
• Some counters require dierent cung methods; seek
the details of your chosen countertop material.
• Check to make sure the sink is sealed waterght.
Novao’s vessel sinks are to be installed
sing on the counter top. Most vanity heights are set
at 28”- 32”. Aer a vessel sink is mounted on top of the
counter the vessel height will be 34”- 36”.
• Layout and place the sink and faucet of your choice
in the desired locaon. Using a pencil, mark the drain
hole and faucet base. Consider the ow of the faucet
when marking the locaon.
• Drill the counter top for sink drain opening with a 1
5/8” drill bit. The faucet hole may be 1.5”
• Place the vessel on top of the counter and make sure
the drain ts down inside of the counter.
• Use a bead of clear silicone to seal between the out-
side edge of vessel where it is mounted to the counter.
• Use a level to ensure the vessel is level in every direc-
on and install
the drain.
• Secure the vessel to the counter with fastener on the
drain. Be sure to not over ghten the drain assembly.
Hand ghtening will be sucient.
When cleaning up aer installaon, do not use abrasive
cleaners. Use so soap and warm water with a washcloth
to clean the surface.
TROUBLESHOOTING TIPS
SoluonReasonIssue
Tighten drainDrain is loose
Make sure correct seal is used and
is below bevel
Pop-up is too high, wrong seal used
Tighten the fastener under
the countertop
Drain has come looseLeakage under sink
Does not completely drain
Sink wobbles or is loose
ASSEMBLY
Vessel Sink
Thin So Rubber Washer
(if included with pop-up)
Pop-up Drain (if included)
Pop-up Drain
( if included)
Floor
Counter
15” - 27”
28” - 30”
Suggested
34” - 36” Suggested
3” -6”
Counter
(not included)
Concave Washer
Nut
Tail Pipe
DO NOT OVER TIGHTEN THE DRAIN!
1 5/8” Hole
Glacier
Ice
Novao’s ceramic vessel sinks are incredibly easy to clean and maintain.
To keep your porcelain sink in prisne condion simply wipe down with
a soapy sponge or so cloth, rinse and dry. A ceramic cleaner such as
Glacier Ice or any other non-abrasive ceramic cleaner may be used if
grime or minerals build up.
Cauon: Do NOT use metal brushes, scouring pads or any abrasive
cleaners when cleaning porcelain sinks as this may scratch the ceramic
and may discolor or damage the gloss.
Porcelain is made of kaolin, which is a silicate-based mineral found
in clay. The clay is sculpted to the required shape and then covered
with glaze. Aer the glaze dries, the piece is red at extremely high tem-
peratures, triggering a physical reacon, which turns the surface of the
sink into the durable, shiny nish known through out the world. Novao’s
in-house tesng have found the sinks to be very durable and forgiving.
Normal items such as toothbrushes, small jewelry, boles, etc. will not
damage a Novao ceramic sink. Do not allow the ceramic vessel sink to
come in contact with steel or other objects which could scratch or
damage the sink. Novao recommends using a professional plumber
when installing your ceramic sink.
Glacier Ice (if included) will protect
sinks, faucets and shower doors
from hard water spots and
mineral buildup. This
pre-soaked cloth will
cover up to 40 sq. feet
and is reusable for
mulple uses.
CARE AND
MAINTENANCE
Glacier Ice, Faucet and Sink
professional sealer kit will not
only restore sinks, faucets and
shower doors from hard water
spots and mineral buildup. It
will also protect from future
corrosion, oxidaon, mold and
mildew. Treats up to 100 sq. .
TP-V03W (sink only)
FAQs
PROTECT YOUR
INVESTMENT
Novao I P: 844.404.4242
support@novaoinc.com
NovaoInc.com
More quesons? Feel free to
contact our technical support
team anyme. More info is also
available at our website.
May I use a drain from
another vendor?
Yes, drains from other manufac-
turers will be compable with our
porcelain vessel sinks.
How durable is the gloss
on the ceramic sink?
Each porcelain sink is protected
with a premium gloss for less
maintenance and lasng beauty.
A non-porous and stain resistant
nish ensures a new look for years
to come. Novao’s in house tesng
has found the sink’s gloss to be very
durable and forgiving. Normal
items such as toothbrushes, small
jewelry etc., will not damage a
Novao ceramic sink.
Do these ceramic vessel
sinks have overflows?
Yes, some do have overow holes.
Check your sink image and specs
for reference.
Is there a template available
for the ceramic sinks?
Yes, they may be obtained o our
website at NovaoInc.com. We always
recommend using the actual sink for
desired placement before making any
cuts in the counter.
What is the best way
to care for my Novatto
ceramic vessel?
Ulmately, the best way to care and keep
your sink like new is to protect it with
Glacier Ice. This nanotechnology will
prevent any hard water spots or
oxidaon on the sink and faucet. For
everyday cleaning simply use a so
cloth, soap and warm water.soap and
warm water.
Is the drain or
faucet included with
my purchase?
It may be; we oer our sinks
individually or as a combo.
Double check your purchase for
details. We recommend using a
pop-up drain with our ceramic
vessel sinks.
NSFC-V07W136BN
Is a mounting ring needed?
Since all of our ceramic sinks have
a at boom, a mounng ring is
not necessary.
Get the most out
of your Novatto
sink by registering!
By registering, you verify the
Novatto product’s warranty.
Plus you will receive helpful
ps, learn of special events
and much more!
Under no circumstance will Novao be held responsible for
any damage as a result during or aer product
installaon. We will not be responsible for any labor or
installaon charges, freight cost, lost prot or any other
expenses associated with a defecve product. Novao’s
only responsibility is the replacement, exchange, or repair
of a defecve product. Novao will not be responsible for
product failures due to lack of maintenance. We will not be
held responsible for any damage or product failure due to
improper installaon, misuse, or failure to use a licensed
professional. Please read the care and maintenance
documentaon to determine the limits of proper use.
If you believe you have a warranty claim, contact
Novao, either through your local Dealer, Plumbing
Contractor, Home Center, or by wring: Novao Inc,
An.: Product Support, 3533 E. Corona Ave., Phoenix,
AZ 85048, USA. Please be sure to provide all pernent
informaon regarding your claim, including a complete
descripon of the problem, the product, model number,
color, nish, the date the product was purchased and from
whom the product was purchased. Also include the original
sales receipt. For other informaon, or to obtain the name and address of the service and repair facility nearest you,
email: support@novaoinc.com.
Novao makes no implicaon our products comply with any or all local building or plumbing codes. It is the
consumer’s responsibility to determine local code compliance. This warranty extends to the original purchaser and
rst consumer.
WARRANTY
Novao products have been made under the highest standards of crasmanship and quality. Each product of ours
under goes strict quality control tesng to ensure years of enjoyment. Novao’s ceramic sinks oer a warranty for
defects in workmanship and/or materials when the product was purchased through an authorized Novatto dealer.
Novatto’s ceramic sinks are backed by Novatto’s Lifetime Limited warranty. Novatto warrants to the original
consumer purchaser for as long as the original consumer purchaser owns their home (the “Warranty Period” for
homeowners), this sink will be free from defects in material and workmanship. All other purchasers including pur-
chasers for industrial, commercial and business use are excluded from this warranty. Warranes are not transferable,
between homes or owners and are only applicable to residenal use.
Need more help?
Feel free to contact our technical support anyme at 844.404.4242 or
email us at: productsupport@novaoinc.com. More informaon is also
available at: www.NovaoInc.com.
Novao products have been made under the highest standards of crasmanship and quality. All Novao faucets are backed by Novao’s Lifeme Limited
warranty. Novao warrants to the original consumer purchaser for as long as the original consumer purchaser owns their home (the “Warranty Period”
for homeowners), this faucet will be free from defects in material and workmanship. All other purchasers (including purchasers for industrial, commercial
and business use) are excluded from this warranty.
Damage due to installaon error, product abuse, product misuse, or use of cleaners containing abrasives, alcohol or other organic solvents, whether
performed by a contractor, service company, or yourself are excluded from this warranty. Novao recommends using a plumbing professional to install
your Novao product. Except as provided by law, this warranty is in lieu of and excludes all other warranes, condions and guarantees, whether
expressed or implied,statutory or otherwise, including without restricon those of merchantability or of tness for use.
Defects or damage caused using other than genuine Novao parts is not covered by this warranty. This warranty is applicable only to faucets purchased
aer November 2009 and shall be eecve from the date of purchase as shown on purchaser’s receipt. If the faucet should leak or drip during normal
use, Novao will provide the purchaser the cartridge necessary to put the faucet in normal working condion. All nishes on Novao faucets are
warranted to the original consumer to be free from defects in material and crasmanship for a period of one year starng the date of purchase by the
consumer. If the faucet is used commercially or is installed outside of the United States of America or Canada, the warranty is voided.
Proof of purchase (original sales receipt) must be provided to Novao, Inc. with all warranty claims.
Novao is not responsible for labor charges, installaon, loss, injury or any other incidental or
consequenal costs. In no event shall the liability of Novao products surpass the purchase price of
the replacement part. In no event shall Novao be liable for loss of prots or any such loss, or any
direct or indirect, special, incidental or consequenal damages howsoever incurred or designated
arising out of any breached claim of warranty.
If you believe you have a warranty claim, contact Novao, either through your local Dealer, Plumbing
Contractor, Home Center, or by wring: Novao, Inc., An: Product Support, 3533 E. Corona Ave.,
Phoenix, AZ, 85040, USA. Please be sure to provide all pernent informaon regarding your claim,
including a complete descripon of the problem, the product, model number, color, nish, the date
the product
was purchased and from whom the product was purchased. Also include your original invoice. For
other informaon, or to obtain the name and address of a service or repair facility near you, email:
support@novaoinc.com or write to the above address.
Warning: Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol,
solvents or other products not recommended for chrome, oil rubbed bronze or brushed nickel. This
will void the warranty. Novao products may be cleaned by using a mild soap with warm water and a
dry, clean so cloth. Using anything other than what is suggested will void the warranty.
WARRANTY
Get the most out of
your Novatto faucet
by registering!
By registering, you also
are establishing the
product’s warranty. Plus
you will receive product
informaon, helpful ps,
learn of special events
and much more.
GF-136BN Single Lever Faucet
NSFC-AN136BN Combo Set
TOOLS NEEDED FOR ASSEMBLY
(not included)
Quesons, problems, missing parts? Before returning to your retailer, call
our customer service department at 844.404.4242, 8:00 a.m. - 5 p.m., MT,
Monday - Friday or email us at: support@novaoinc.com
GF-136
GF-365
GF-368
Applicable for the following faucet series:
Lock Nut and Screws
Metal Washer
Rubber Washer
Pipe
Hot
Flexible
Hose
Cold
Flexible
Hose
Steps to Complete Your Faucet Install
Hot Hose
O-Ring
Cold Hose
Pipe
Hot Hose
Lock Nut and Screws
Metal Washer
Rubber Washer
Cold Hose
Pipe
• Turn the handles on both the hot and cold water supply lines o so the water will
not be running through the pipes. These water supply lines will be located under
the sink in the cabinet.
• Screw the pipe on to the faucet and make sure the O-ring is on the faucet base.
Fasten the hot and cold exible hoses into the water supply holes on the boom of
the faucet if necessary.
• Carefully lower the faucet through the drilled hole.
• Slide the rubber washer and the 1.5-inch metal washer onto the pipe and ghten
the fastener.
• Aach the exible hose to the supply line source. The exible hose on the right
should be aached to the cold water supply line. The exible hose on the le
should aach to the hot water supply line. Tighten these connecons accordingly.
• With the faucet’s lever wide open, slowly turn the handles on the hot and cold
water supply lines to the open posion to your desired ow rate. Allow the faucet
to run for a couple minutes to get rid of any air pockets in the pipes.
BM-008
BM-012
BM-116
BM-359
TROUBLESHOOTING TIPS
Finish is changing color or is shiny
Abrasive cleaners, soaps or other
factors constantly in contact with it.
Soluon
Stop using abrasives; Replace parts
Issue Reason
New faucet needed; Tighten supply lines
Cracked casing inside; Supply lines
may be loose
Leaking from under the body
Remove ceramic cartridge, check for cracksCartridge may be defecveWater will not shut o completely
Tighten locking nut; Remove cartridge,
check for cracks
Lock nut has come loose; Ceramic
cartridge may be defecve
Leakage under the handle
TYPE ONE ASSEMBLY
Please Note:
• Review and abide by all building and plumbing codes
• Standard codes for Novao faucets: cUPC/CSA/AB1953
• Novao faucets need to be installed by a professional
• A 1.5” faucet hole is needed for installaon
• Max counter thickness 2”
Phillips
TOOLS NEEDED FOR ASSEMBLY
(not included)
Quesons, problems, missing parts? Before returning to your retailer, call
our customer service department at 844.404.4242, 8:00 a.m. - 5 p.m., MT,
Monday - Friday or email us at: support@novaoinc.com
Phillips
Hot
Flexible
Hose
Cold
Flexible
Hose
TROUBLESHOOTING TIPS
Finish is changing color or is shiny
Abrasive cleaners, soaps or other
factors constantly in contact with it.
Soluon
Stop using abrasives; Replace parts
Issue Reason
New faucet needed; Tighten supply lines
Cracked casing inside; Supply lines
may be loose
Leaking from under the body
Remove ceramic cartridge, check for cracksCartridge may be defecveWater will not shut o completely
Tighten locking nut; Remove cartridge,
check for cracks
Lock nut has come loose; Ceramic
cartridge may be defecve
Leakage under the handle
Please Note:
• Review and abide by all building and plumbing codes
• Standard codes for Novao faucets: cUPC/CSA/AB1953
• Novao faucets need to be installed by a professional
• A 1.5” faucet hole is needed for installaon
• Max counter thickness 2”
• Turn the handles on both the hot and cold water supply lines o so
water will not be running through the pipes. These pipes will be located
under the sink in the cabinet.
• Fasten the two bolts into the two threaded holes in the faucet.
Make sure the O-ring is on the base of the faucet. Fasten the hot and
cold exible hoses into the water supply holes on the boom of the faucet
if necessary. Lower into the faucet hole.
• Holding the faucet in place at the desired posion, slide the half moon
rubber washer and metal washer up the bolts. Take the two lock nuts
and ghten accordingly.
• Aach the exible hose to the supply line source. The exible hose on
the right should be aached to the cold water supply line. The exible
hose on the le should aach to the hot water supply line. Tighten
these connecons accordingly.
• With the faucet’s lever wide open, slowly turn the
handles on the hot and cold water supply lines to the open posion to
your desired ow rate. Allow the waterfall faucet to run for a couple
minutes to get rid of any air pockets in the pipes
TYPE TWO ASSEMBLY
Steps to Complete Your Faucet Install
Hot Hose
Lock Nut
Metal Washer
Rubber Washer
Cold Hose
Long Bolt
Hot Hose
O-Ring
Cold Hose
Long Bolts
O-Ring
Metal
Washer
Long Bolts
and Lock Nuts
Rubber
Washer
Applicable for the following faucet series:
GF-001
GF-002
GF-010
GF-011
GF-057
NBF-084
Are replacement
parts available?
Yes, they sure are. We carry
replacement parts for all of our
faucets. Parts are available free of
charge when covered under warranty.
How should I care for my Novatto Faucet?
For the absolute best cleaning results seal and clean your faucet
with Glacier Ice. This will help to seal the faucet and prevent hard
water spots and mineral build up. It also has a patented formula for
removing oxidaon and mineral build up. Do not use cleaners
containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol
or other solvents. Use a so cloth or sponge and rinse with soap and
water. Rinse and dry any excess cleaner which may land on adjacent
surfaces. The eecveness of all cleaners depends on factors like water
hardness, temperature and condion of product being cleaned.
How far back from the
edge of the sink should the
faucet hole be drilled?
The distance depends on the type of
faucet used with the sink. Typically
1-3-inches is ideal.
Do your faucets have a
lifetime warranty?
Yes, all of our faucets carry a
Limited Lifeme Warranty.
What type of cartridge
does the faucet have?
All Novao faucets use a high
pressure ceramic cartridge.
Where should the faucet
hole be placed?
The placement of the faucet
is a maer of preference, most
faucets, however, are centered
to the sink’s drain. Also make
sure there is clearance between
the back-splash and the
faucet’s handle.
More quesons? Feel free to
contact our technical support team
anyme. More info is also available
at our
website.
FAQs
Glacier Ice Faucet and
Sink professional sealer kit
will not only restore sinks,
faucets and shower doors
from mineral buildup and
hard water spots, it will
also protect from future
corrosion, oxidaon, mold
and mildew. Treats up to 100
square feet.
Novao I P: 844.404.4242
support@novaoinc.com
NovaoInc.com
We would like to take this
opportunity to thank you for
choosing Novao. We hope you are
truly sased with our product(s)
and enjoy it for years to come. As
a small business, we learn the most
from you, the customer. Please visit
the link to the right, leave us a
review with some pictures and we’ll
reward you with a $25 Amazon or
Visa gi card.
THANK YOU
It’s easy as...
• Go to novaoinc.com
• In the top le, click “product
registraon and review”
• Find your product model
• Review, submit... enjoy!
More questions? Feel free to contact our technical support team, Monday - Friday 8:00 a.m. - 5 p.m.,
MT, P: 844.404.4242, or email us at: [email protected]. More info is also available on our website.
Sink
Thin So Rubber Washer
(with drain)
Drain
Pop-up, Umbrella,
or Strainer Drain
Mounng Ring
(if included)
White Rubber Washer
Top View
Floor
Counter
16” - 22”
28” - 30”
Suggested
34” - 37” Suggested
6” - 7”
5.5” - 6”
Counter
(not included)
Concave Washer
Firm Washer
Nut
Tail Pipe
DO NOT OVER TIGHTEN THE DRAIN!
1.5 - 1.625” Hole
(depending on drain)
Mounng Ring
(if included)
TROUBLESHOOTING TIPS
SoluonReasonIssue
Use mounng ring with silicone;
ghten drain
Mounng ring not used; drain is loose
Make sure correct seal is used and
is below bevel
Pop-up is too high; wrong seal used
Tighten the fastener under
the countertop
Drain has come looseLeakage under sink
Does not completely drain
Sink wobbles or is loose
ASSEMBLY
Mounng Ring
(if included)
INSTALLATION INSTRUCTIONS
Please Note:
• Unpack the box and ensure all parts are included.
• Review and abide by all building and plumbing codes.
• Novao drains need to be installed by a professional.
• Disassemble drain and save ALL components.
• Place the vessel on top of the counter and make sure
the drain ts down inside of the counter. If a mounng
ring is used, place it under the sink. The mounng ring
will elevate the sink ½” and provide stabilizaon.
• Use bead of silicone to seal between exterior of vessel
where it is mounted to the mounng ring or counter.
• Use a level to ensure the vessel is level in every
direcon and install the drain.
• Align drain of the sink and tail pipe then parally thread
drain body to tail pipe.
• Connect tail pipe to plumbing then rmly thread drain
to tail pipe.
• Secure the vessel to the counter with fastener on the
drain. Be sure to not over ghten the drain assembly.
Hand ghtening will be sucient.
TOOLS NEEDED FOR ASSEMBLY
(not included)
Clear Silicone
Quesons, problems, missing parts? Before returning, call our customer service
department at 844.404.4242, 8:00 a.m. - 5 p.m., MST Monday - Friday or e-
mail us at: [email protected]
We would like to take this opportunity to thank
you for choosing Novao. We hope you are
truly sased with our product(s) and enjoy it
for years to come. As a small business, we learn
the most from you, the customer. Please visit
the link below to leave us a review and we’ll
reward you with a $25 Amazon or Visa gi card.
THANK YOU
It’s easy as...
• Go to novaoinc.com
• In the top le, click “product registraon
and review”
•
Find your product model
• Review, submit... enjoy!
Pop-up Drains (w/o Overow):
PUD-BN • PUD-CH • PUD-ORB
Strainer Drains:
STD-BN • STD-CH • STD-ORB
Umbrella Drains (w/o Overow):
UPD-BN • UPD-CH • UPD-ORB
Pop-up Drains (with Overow):
PUD-BN-O • PUD-CH-O • PUD-ORB-O
Mounng Rings:
MR-001BN • MR-001CH • MR-001ORB
Do these drains have a warranty?
Yes, they all have a Limited
Lifeme Warranty.
Novao I P: 844.404.4242
support@novaoinc.com
NovaoInc.com
More quesons? Feel free
to contact our technical support
team anyme. More info is also
available on our website.
May I use a drain or mounting ring from another vendor?
Yes, drains and mounng rings from other vendors will work with
Novao’s drains and mounng rings. To ensure the nishes match,
we recommend buying both items from the same vendor.
What drain do you recommend for my
vessel sink?
We recommend using pop-up drains with
our glass and porcelain sinks; umbrella
drains with our stone; and strainer drains
with our copper bath sinks. Some of our
porcelain sinks need a drain with overow.
What size hole is needed?
Our pop-up and umbrella drains ideally
need a 1.625 inch counter hole. The grid-
strainers need a 1.5 inch countertop hole.
Do I need a mounting ring?
They are only necessary for our glass
vessel sinks. Our stone, copper and
porcelain sinks do not need one.
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