2. Novatto
  3. NSFC-017001BN

Novatto NSFC-017001BN, NSFC-0128031001CH, NSFC-017001CH, NSFC-021001ORB, NSFC-031057ORB FAQ

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FAQs
PROTECT YOUR
INVESTMENT
DŽƌĞƋƵĞƐƟŽŶƐ͍&ĞĞůĨƌĞĞƚŽ
ĐŽŶƚĂĐƚŽƵƌƚĞĐŚŶŝĐĂůƐƵƉƉŽƌƚ
ƚĞĂŵĂŶLJƟŵĞ͘DŽƌĞŝŶĨŽŝƐĂůƐŽ
ĂǀĂŝůĂďůĞĂƚŽƵƌǁĞďƐŝƚĞ͘
EŽǀĂƚƚŽ/W͗ϴϰϰ͘ϰϬϰ͘ϰϮϰϮ
ƐƵƉƉŽƌƚΛŶŽǀĂƩŽŝŶĐ͘ĐŽŵ
EŽǀĂƩŽ/ŶĐ͘ĐŽŵ
May I use a drain or
mounting ring from
another vendor?
zĞƐ͕ĚƌĂŝŶƐĂŶĚŵŽƵŶƟŶŐƌŝŶŐƐ
ĨƌŽŵŽƚŚĞƌŵĂŶƵĨĂĐƚƵƌĞƌƐǁŝůů
ďĞĐŽŵƉĂƟďůĞǁŝƚŚŽƵƌŐůĂƐƐ
ǀĞƐƐĞůƐŝŶŬƐ͘
How durable is Novatto’s
high tempered glass?
dĞŵƉĞƌĞĚŐůĂƐƐŝƐĂŐůĂƐƐƉƌŽĐĞƐƐĞĚ
ďLJĐŽŶƚƌŽůůĞĚƚŚĞƌŵĂůŽƌĐŚĞŵŝĐĂů
ƚƌĞĂƚŵĞŶƚƐƚŽŝŶĐƌĞĂƐĞŝƚƐƐƚƌĞŶŐƚŚ
ĐŽŵƉĂƌĞĚƚŽŶŽƌŵĂůŐůĂƐƐ͘KƵƌŝŶ
ŚŽƵƐĞƚĞƐƟŶŐŚĂƐĨŽƵŶĚƚŚĞŵƚŽďĞ
ǀĞƌLJĚƵƌĂďůĞĂŶĚĨŽƌŐŝǀŝŶŐ͘EŽƌŵĂů
ŝƚĞŵƐƐƵĐŚĂƐƚŽŽƚŚďƌƵƐŚĞƐ͕ƐŵĂůů
ũĞǁĞůƌLJĞƚĐ͕͘ǁŝůůŶŽƚďƌĞĂŬĂ
EŽǀĂƩŽŐůĂƐƐƐŝŶŬ͘,ŝŐŚƚĞŵƉĞƌĞĚ
ŐůĂƐƐŝƐƌĞŐĂƌĚĞĚĂƐƐĂĨĞŐůĂƐƐ͕
ŵĞĂŶŝŶŐŝĨŝƚďƌĞĂŬƐŝƚǁŝůů
ĚŝƐŝŶƚĞŐƌĂƚĞŝŶƚŽƐŵĂůůďůƵŶƚƉŝĞĐĞƐ͘
Do these glass vessel
sinks have overflows?
EŽ͕ŶŽŶĞŽĨŽƵƌŐůĂƐƐǀĞƐƐĞůƐŝŶŬƐ
ŚĂǀĞŽǀĞƌŇŽǁŚŽůĞƐ͘
Is there a template available
for the glass sinks?
zĞƐ͕ƚŚĞLJŵĂLJďĞŽďƚĂŝŶĞĚŽīŽƵƌ
ǁĞďƐŝƚĞĂƚEŽǀĂƩŽ/ŶĐ͘ĐŽŵ͘tĞĂůǁĂLJƐ
ƌĞĐŽŵŵĞŶĚƵƐŝŶŐƚŚĞĂĐƚƵĂůƐŝŶŬĨŽƌ
ĚĞƐŝƌĞĚƉůĂĐĞŵĞŶƚďĞĨŽƌĞŵĂŬŝŶŐĂŶLJ
ĐƵƚƐŝŶƚŚĞĐŽƵŶƚĞƌ͘
What is the best way to care
for my Novatto glass vessel?
hůƟŵĂƚĞůLJ͕ƚŚĞďĞƐƚǁĂLJƚŽĐĂƌĞĂŶĚ
ŬĞĞƉLJŽƵƌƐŝŶŬůŝŬĞŶĞǁŝƐƚŽƉƌŽƚĞĐƚŝƚ
ǁŝƚŚGlacier Ice͘dŚŝƐŶĂŶŽƚĞĐŚŶŽůŽŐLJ
ǁŝůůƉƌĞǀĞŶƚĂŶLJŽdžŝĚĂƟŽŶŽƌŚĂƌĚǁĂƚĞƌ
ƐƉŽƚƐŽŶƚŚĞƐŝŶŬĂŶĚĨĂƵĐĞƚ͘&ŽƌĞǀĞƌLJ-
ĚĂLJĐůĞĂŶŝŶŐƐŝŵƉůLJƵƐĞĂƐŽŌĐůŽƚŚ͕
ƐŽĂƉĂŶĚǁĂƌŵǁĂƚĞƌ͘
Is the drain or
mounting ring included
with my purchase?
/ƚŵĂLJďĞ͕ǁĞŽīĞƌŽƵƌƐŝŶŬƐŝŶ-
ĚŝǀŝĚƵĂůůLJŽƌĂƐĂĐŽŵďŽ͘ŽƵďůĞ
ĐŚĞĐŬLJŽƵƌƉƵƌĐŚĂƐĞĨŽƌĚĞƚĂŝůƐ͘
tĞƌĞĐŽŵŵĞŶĚƵƐŝŶŐĂƉŽƉͲƵƉ
ĚƌĂŝŶĂŶĚŵŽƵŶƟŶŐƌŝŶŐǁŝƚŚŽƵƌ
ŐůĂƐƐǀĞƐƐĞůƐŝŶŬƐ͘
NSFC-031057ORB
Are replacement
parts available?
Yes, they sure are. We carry
replacement parts for all of our
faucets. Parts are available free of
charge when covered under warranty.
How should I care for my Novatto Faucet?
For the absolute best cleaning results seal and clean your faucet
with Glacier Ice. This will help to seal the faucet and prevent hard
water spots and mineral build up. It also has a patented formula for
removing oxidaon and mineral build up. Do not use cleaners
containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol
or other solvents. Use a so cloth or sponge and rinse with soap and
water. Rinse and dry any excess cleaner which may land on adjacent
surfaces. The eecveness of all cleaners depends on factors like water
hardness, temperature and condion of product being cleaned.
How far back from the
edge of the sink should the
faucet hole be drilled?
The distance depends on the type of
faucet used with the sink. Typically
1-3-inches is ideal.
Do your faucets have a
lifetime warranty?
Yes, all of our faucets carry a
Limited Lifeme Warranty.
What type of cartridge
does the faucet have?
All Novao faucets use a high
pressure ceramic cartridge.
Where should the faucet
hole be placed?
The placement of the faucet
is a maer of preference, most
faucets, however, are centered
to the sink’s drain. Also make
sure there is clearance between
the back-splash and the
faucet’s handle.
More quesons? Feel free to
contact our technical support team
anyme. More info is also available
at our
website.
FAQs
Glacier Ice Faucet and
Sink professional sealer kit
will not only restore sinks,
faucets and shower doors
from mineral buildup and
hard water spots, it will
also protect from future
corrosion, oxidaon, mold
and mildew. Treats up to 100
square feet.
Novao I P: 844.404.4242
support@novaoinc.com
NovaoInc.com
We would like to take this
opportunity to thank you for
choosing Novao. We hope you are
truly sased with our product(s)
and enjoy it for years to come. As
a small business, we learn the most
from you, the customer. Please visit
the link to the right, leave us a
review with some pictures and we’ll
reward you with a $25 Amazon or
Visa gi card.
THANK YOU
It’s easy as...
• Go to novaoinc.com
• In the top le, click “product
registraon and review”
• Find your product model
• Review, submit... enjoy!
More questions? Feel free to contact our technical support team, Monday - Friday 8:00 a.m. - 5 p.m.,
MT, P: 844.404.4242, or email us at: [email protected]. More info is also available on our website.
Pop-up Drains (w/o Overow):
PUD-BN • PUD-CH • PUD-ORB
Strainer Drains:
STD-BN • STD-CH • STD-ORB
Umbrella Drains (w/o Overow):
UPD-BN • UPD-CH • UPD-ORB
Pop-up Drains (w/ Overow):
PUD-BN-O • PUD-CH-O • PUD-ORB-O
Mounng Rings:
MR-001BN • MR-001CH • MR-001ORB
Do these drains have a warranty?
Yes, they all have a Limited
Lifeme Warranty.
Novao I P: 844.404.4242
support@novaoinc.com
NovaoInc.com
More quesons? Feel free
to contact our technical support
team anyme. More info is also
available on our website.
May I use a drain or mounting ring from another vendor?
Yes, drains and mounng rings from other vendors will work with
Novao’s drains and mounng rings. To ensure the nishes match,
we recommend buying both items from the same vendor.
What drain do you recommend for my
vessel sink?
We recommend using pop-up drains with
our glass and porcelain sinks; umbrella
drains with our stone; and strainer drains
with our copper bath sinks. Some of our
porcelain sinks need a drain with overow.
What size hole is needed?
Our pop-up and umbrella drains ideally
need a 1.625 inch counter hole. The grid-
strainers need a 1.5 inch countertop hole.
Do I need a mounting ring?
They are only necessary for our glass
vessel sinks. Our stone, copper and
porcelain sinks do not need one.
STANDARD SPECIFICATIONS
• Restore cleaner removes water stains and mineral buildup from
glass, porcelain, copper, stainless steel, porcelain and stone
• Sealer protects from future corrosion, oxidaon and mold
• Excellent for new and exisng xtures
• Sealer is easily applied and cures within seconds
• UV resistant and does not yellow or ake
• Treats 100 square feet
• Made in the U.S.A.
NOV-GI/RSS
Faucet, Sink Restorer
and Cleaner w/ Sealer
Complete Kit $57
GLACIER ICE
Hard water is a natural result of minerals like calcium and magnesium accumulang during
the water cycle. This accumulaon can be seen as ugly stains on your sinks and faucets. Novao’s
Glacier Ice products will clean and protect sinks, faucets, counters, shower doors and xtures
from hard water deposits. Finally a two-in-one system which will not only remove water stains
and mineral buildup, but also seals from future contaminants.
STANDARD SPECIFICATIONS
• Seals and protects from future hard water
buildup, corrosion, oxidaon, mold and mildew
• It is easily applied and cures within seconds
• UV resistant and does not yellow or ake
• Perfect for new products
• Made in the U.S.A.
NOV-GI/MFC
Faucet and Sink Cleaner
Presoaked wipe with
microber cloth $27
Complete Kit Includes
• Restorer • Super Sealer • Scrubber
• Microber cloth • Spounge
Complete Kits Includes
• Pre-soaked wipe w/ Super Sealer
• Microber cloth
• Rubber gloves
/